Assessment 1

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Due on 2020-04-15, 23:59 IST.

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Assessment I
( (Covering Units I to IV of Module)
1 point

Which of the following is/are the characteristic(s) of an institution?

Distinct purpose expressed in a goal or set of goals

People come and work together to achieve the institutional goals

A deliberate and systematic structure

All of these
Accepted Answers:
All of these

1 point

F W Taylor

George R Terry

Harold Koontz

A H Maslow
Accepted Answers:
Harold Koontz

1 point

Which of the following is not an objective of institutional management?

Achievement of institutional goals

Enhance productivity of the society

 Ensure optimum utilization of institutional resources

Manage inter-personal conflicts effectively

Accepted Answers:
Enhance productivity of the society

1 point

In Institutional Management, function of planning is ____?

Preparing for future for desired goals

Organised resources

to appoint staff

All of the Above

Accepted Answers:
Preparing for future for desired goals

1 point

Institutional Management is concerned with the administration of _____

Physical Assets

Financial Resources

Human Resources

All of the Above

Accepted Answers:
All of the Above

1 point

In what order do institutional managers typically perform the managerial functions?

Organising, Planning, Controlling, Leading

Organising, Leading, Planning, Controlling

Planning, Organising, Leading, Controlling

Planning, Organising, Controlling, Leading

Accepted Answers:
Planning, Organising, Leading, Controlling
1 point

Which level of management is responsible for establishing a vision for the organization, developing
broad plans and strategies, and directing subordinate managers?

first level managers

middle level managers

top level managers

All of these
Accepted Answers:
top level managers

1 point

The ability of a manager to interface and work effectively with individuals and groups is descriptive
of what type of managerial skill?

technical

administrative

organizational

Interpersonal
Accepted Answers:
Interpersonal

1 point

Which of the following statements is false? Formal strategic Planning

Implies determined actions for achieving objectives

Is a time consuming process

Should develop clear and rigid plans for the institution to implement

Is most applicable in stable environment

Accepted Answers:
Should develop clear and rigid plans for the institution to implement

1 point

____________ refers to the purposes an institution strives to achieve.

 Strategic intent

Strategic formulation

Strategic implementation

Strategic control
Accepted Answers:
Strategic intent

1 point

A possible and desirable future state of an institution

Mission

Vision

Mandate

Strategy Implementation
Accepted Answers:
Vision

1 point

Which environment can create new market and new institutional business segments?

Political environment

Economic environment

Socio- cultural environment

Technological environment
Accepted Answers:
Technological environment

1 point

Organisation is a process of

Identifying and grouping of work to be performed

Defining and delegating the responsibility and authority

 None of the above
Accepted Answers:

1 point

Responsibility always flows from

Superior to subordinate

Subordinate to superior

None of the above

Accepted Answers:
Subordinate to superior

1 point

The following is not a principle of organisation

Principle of exception

Principle of balance

Principle of complexity

Principle of co-ordination
Accepted Answers:
Principle of complexity
QUIZ II
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Due on 2020-04-26, 23:59 IST.

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QUIZ II

The importance of team work at the work place

The institution is more important than the employee(s)

The achievement of goals must be done on an individual basis

What the employee has to say is not important

Accepted Answers:
The importance of team work at the work place
1 point

The most significant attribute required for the team work is:

A need to be part of a team

A willingness to help and guide other employees

Respect for others

Enjoyment in working alone

Accepted Answers:
Respect for others

1 point

Members of a __________team have been cross trained so that each person is able to

perform the duties of all the other team members.

Functional

Cross functional

Multi functional
 Self directed
Accepted Answers:
Multi functional

1 point

The process of eliminating unsuitable candidates is called:

Selection

Interview

Induction
Accepted Answers:
Selection

1 point

The purpose of getting an application blank is to gather information about the:

Institute

Candidate

Employees of the institute

Recruitment procedures
Accepted Answers:
Institute

1 point

Which mode of recruitment is through advertisements, newspapers and want advertisements?

Direct

Indirect

On payroll

None of the above

Accepted Answers:
Indirect

1 point

Which strategic choices an institution needs to make before designing its orientation programme?
 Formal or informal

Individual or collective

Serial or disjunctive

All of the above

Accepted Answers:
All of the above

1 point

Which of the following refers to the allocation of people to jobs; it includes initial assignment of new
employees, and promotion, transfer, or demotion of present employees?

Recruitment

Placement

Selection

None of the above

Accepted Answers:
Placement

1 point

How does training and development offer competitive advantage to an organisation?

Removing performance decencies

Enhancing management capabilities

Preparing manpower for future challenges

All of the above

Accepted Answers:
All of the above

1 point

Which of the following is an off - the - job training method?

Television

Job rotation
 Orientation training

Coaching
Accepted Answers:
Television

1 point

CCS Conduct Rules apply to:

Every person appointed to a Civil Service

Every civilian in Defense Service

Both (a) & (b)

None of these
Accepted Answers:
Both (a) & (b)

1 point

Sec 3-A of CCS Conduct rules explains:

Prohibition of sexual harassment of working women

Promptness and Courtesy

All the above

Accepted Answers:
Promptness and Courtesy

1 point

The financial powers of the Government, which have not been delegated to a subordinate authority,
shall vest in the:

Union Cabinet

Finance Ministry

Parliament

President
Accepted Answers:
Finance Ministry
1 point

Powers to write off of losses are available under the:

GFR 2017

Delegation of Financial Powers Rules.

R&P 1983

GAR 1990
Accepted Answers:
Delegation of Financial Powers Rules.

1 point

A material shall generally be considered surplus if it remains in stock for over______ unless
adequate reasons to treat it otherwise exist.

four years

a year

three years

two years
Accepted Answers:
a year
Assessment 3
The due date for submitting this assignment has passed.

Due on 2020-05-05, 23:59 IST.

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Assessment 3 (Based on Units 9, 10, 11 &12)

The potential to influence and drive the group efforts towards the accomplishment of goals is called as:

Mentoring

Leadership

Managing

Coaching

Accepted Answers:
Leadership

1 point

A _____ gets his authority by virtue of his position while a _____ gets his authority from his followers.

Mentor; Leader

Leader; Manager

Manager; Leader

Coach; Leader

Accepted Answers:
Manager; Leader

1 point

Which of the following seeks to determine the personal characteristics of effective leaders?

Trait theory

Behavioural theory

Accepted Answers:
Trait theory
1 point

Which of the following style of leadership leads to satisfied, motivated and more skilled employees, in turn leading to
an optimistic work environment and encouraging creativity?

Autocratic

Democratic

Laissez Faire

Bureaucratic

Accepted Answers:
Democratic

1 point

Which of the following is NOT an indicator of a Motivated Workforce?

High Productivity

Ingenuity in the use of Resources

High Employee Turnover

Work conscious

Accepted Answers:
High Employee Turnover

1 point

Which of the following theories of motivation is concerned with comparing the ratios of inputs to outcomes they
receive against the ratios of other people?

Equity Theory

Expectancy Theory

Two Factor Theory

Need Hierarchy Theory

Accepted Answers:
Equity Theory

1 point

Unlike his co-workers, Suresh was motivated by challenge, personal satisfaction and by doing interesting work; most
of his co-workers were just in it for money. Suresh was motivated by:

Extrinsic motivators

Esteem motivators
 Intrinsic motivators

Social motivators

Accepted Answers:
Intrinsic motivators

1 point

Which of the following deals with one-to-one collaboration between an external expert and a manager for developing
the leadership skills of the later?

Orientation

Mentoring

Counseling

Coaching

Accepted Answers:
Coaching

1 point

Give the correct sequence to the following components of Communication process:

i. Decoding

ii. Encoding

iii. Feedback

iv. Transmission

i, ii, iii, iv

ii, iii, I, iv

i, iii, iv, ii

ii, iv, I, iii

Accepted Answers:
ii, iv, I, iii

1 point

In organization, the flow of communication sometimes slows down because there are too many:

Channels

Departments

Hierarchical Levels
 Managers

Accepted Answers:
Hierarchical Levels

1 point

When do senders hinder communication?

When they use language that causes confusion

When they reject a message that contradicts their beliefs and assumptions

When they hear or see only certain parts of the message

When they jump to conclusions

Accepted Answers:
When they use language that causes confusion

1 point

Managers need effective communication skills to perform the following roles:

Personal

Interpersonal

Impersonal

Decisional

Accepted Answers:
Interpersonal

1 point

Which of the following areas is NOT one of the four key areas that strategic change seeks to influence?

Formal organisation structures

Informal organisation structures

Technology

Accepted Answers:
Technology

1 point

Which of the following is a strategic move of the institutions for implementation with the futuristic objective?

Unplanned change management

 Global change management

Planned change management

Incidental change management

Accepted Answers:
Planned change management

1 point

Why might individuals resist organisational change?

i. Anxiety

ii. Irritation

iii. Lack of interest

iv. Opposing strategy proposals

v. Pessimism

i, iii, and iv

ii, iii, and v

iii, iv, and v

All of the above

Accepted Answers:
All of the above
Assessment 4
The due date for submitting this assignment has passed.

Due on 2020-05-19, 23:59 IST.

As per our records you have not submitted this assignment.

Quiz #Assessment 3 (Based on Units 13, 14, 15 and 16)

Clearly stated goals are best if they are:

Specific

Realistic

Measurable

All of the above

Accepted Answers:
All of the above

1 point

book" is more of a ____ range goal.

Long, Short

Short, Long

Long, Long

Short, Short

Accepted Answers:
Long, Short

1 point

The following is/are suggested time management technique(s):

Concentrate on one key task at a time

Make good use of technology

Clean up and get organized

All of these

Accepted Answers:
All of these

1 point
The following is an example of streamlining your work in an effort to eliminate time wasting tasks:

Reading and replying to e-mail hourly

Looking for duplication of effort and waste; then, taking action to eliminate them.

Assisting your secretary with routine phone calls

Being a good organization citizen and helping others routinely with their tasks.

Accepted Answers:
Looking for duplication of effort and waste; then, taking action to eliminate them.

1 point

Which of the following is/are accurate description(s) of attitude?

Directly observable behaviours

Personality traits

Multi-component evaluations

Concrete variables

Accepted Answers:
Multi-component evaluations

1 point

When an institutional manager monitors the work performance of employees in his department to determine if the
quality of their work is 'up to standard', this manager is engaging in the function of:

Planning

Controlling

Organising

Leading

Accepted Answers:
Controlling

1 point

Which of the following is the LAST element of any effective control system?

Measuring Performance

Setting Standards

Taking Corrective Action

 Providing Feedback

Accepted Answers:
Taking Corrective Action

1 point

The least penalty as per CCS (CCA) Rules is:

Withholding of one increment

Transfer without TA/DA

Censure

With holding of promotion

Accepted Answers:
Censure

1 point

The time limit for completing the inquiry and submit report by Inquiring Authority is:

3 months

6 months

9 months

18 months

Accepted Answers:
6 months

1 point

The method used for evaluating the performance of executives or supervisory positions is:

Psychological Appraisals

Assessment Centers

Behaviourally Anchored Rating Scales

360 degree feedback

Accepted Answers:
Assessment Centers

1 point

Which of these is an advantage of the critical incidents methods while performing performance appraisal?

Minimise inventory costs

 Negative incidents are generally more noticeable than positive ones

Evaluation is based on actual job behaviour

None of the above

Accepted Answers:
Evaluation is based on actual job behaviour

1 point

Which of these is a major weakness of the forced distribution method?

Assuming that employee performance levels always conform to a normal distribution

Work is reliable

The error of central tendency

None of the above

Accepted Answers:
Assuming that employee performance levels always conform to a normal distribution

1 point

Which factors lower the accuracy rate of the performance rater?

The rater is aware of personal biases and is willing to take action to minimise their effect

Performance factors are properly defined

The rater has documented behaviours to improve the recall

The rater is unable to express himself or herself honestly and unambiguously

Accepted Answers:
The rater is unable to express himself or herself honestly and unambiguously

1 point

Evaluation measures:

The timeliness of a programs activities.

The outcomes and impact of a programs activities.

How closely a program kept to its budget

How well the program was implemented

Accepted Answers:
The outcomes and impact of a programs activities.

1 point
A formal inquiry into some issue or aspect of an institutional system is known as:

Report

Review

Agreement

Audit

Accepted Answers:
Audit