Professional Documents
Culture Documents
3 Tim agreed to drop me off at the airport, which I think the HSBC bank is the nearest. It’s just
was kind of him. down there on the right.
5 The receptionist asked him if were the children Yes, that’s no problem. I’ll be outside the train
over ten. station at 6 pm.
4 I
2 Write the sentences in reported speech managed to buy tickets for the excursion.
using the verbs in the box. There are two (interested)
extra verbs you do not need. No, we didn’t. The excursion was fully booked
when I rang up to buy tickets.
admit | advise | apologise | deny
5
inform | promise | warn tourist information office is? (tell me)
1 ‘I didn’t steal the money from your room.’ Yes, of course. The tourist information office is
across the square on the corner of Grove Street.
The thief
2 ‘I’m so sorry about the poor service you received.’
Unit round-up
The travel agent 5 Complete the dialogue with the correct
form of the verbs in brackets or the
3 ‘The flight is running an hour behind schedule.’ appropriate indirect questions. Add other
The flight attendant words if necessary.
Hotel experience
4 ‘I will do my best to see you get a room with an
ocean view.’ A: Hello, I’m doing a general survey. I (1)
(wonder) tell me about your experience at
She
this hotel?
B: Yes, well in general it was OK. Unfortunately, we
5 ‘Make sure you apply lots of repellent before you had a bit of a noise problem last night. However,
go on the trek.’ when I checked out of the room this morning I
The travel representative (2) (complain) the receptionist
about the noise from the room next door.
I (3) (explain) we hadn’t been able
to sleep much. I also (4) (tell) that I’d
Indirect questions gone to the room and asked them to keep the noise
3 Complete the indirect questions using the down and I had called reception but the situation
didn’t improve. The receptionist (5)
words in brackets.
(apologise). She (6) (admit) there
1 platform the next train had been several complaints about the noise
to London leaves from? (can / tell / us)
but that the guests (7) (refuse) to
2 what time your gate cooperate. She (8) (offer) a 50%
closes? (know) discount on the room price, which I accepted.
3 for you to drop me off A: I’m sorry to hear that. I (9)
at the airport? (be / possible) (interested) hearing if you would stay here again
4 what you plan to do based on your experience.
about the long delays at the airport. (like / know) B: I think so. The hotel is very nice and the noise
5 managed to arrange a wasn’t really the hotel’s fault.
tour to that pyramid. (I / interested / hearing / A: Excellent. (10) (would) for you to fill
you) in this questionnaire?