Oracle® Hospitality Materials Control

Server Sizing Guide

Release 8.32
E85017-01

June 2017
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Tables v
 Contents
Tables ..................................................................................................... viii
Preface ...................................................................................................... ix
Audience ................................................................................................................................ ix
Customer Support ................................................................................................................. ix
Documentation ...................................................................................................................... ix
Revision History.................................................................................................................... ix

1 System Requirements........................................................................ 1-1

Purpose and Scope .............................................................................................................. 1-1
Materials Control System Environment Basics ............................................................... 1-1
Server Sizing Methodology ........................................................................................ 1-1
Server configuration dependencies ........................................................................... 1-2
Accounting for Future Requirement Increases ........................................................ 1-2

2 Single Server Deployments............................................................... 2-1

Hard Disk Drive (HDD) Requirements ........................................................................... 2-1
RAID Support ............................................................................................................... 2-1
Client Installation Requirements ...................................................................................... 2-1
Database Maintenance Requirements .............................................................................. 2-1
Database Server Compatibility ......................................................................................... 2-2
Database Server Hardware Specifications ....................................................................... 2-2
Oracle Database 12c R1 and Microsoft Windows Server 2012 R2 ......................... 2-2
Oracle Database 12c R1 or Oracle Database 11g R2 and Microsoft Windows
Server 2008 Standard R2 ............................................................................................. 2-3

3 Two-Server Deployments ................................................................. 3-1

Hard Disk Drive (HDD) Requirements ........................................................................... 3-1
RAID Support ............................................................................................................... 3-1
Client Installation Requirements ...................................................................................... 3-2
Database Maintenance Requirements .............................................................................. 3-2
Database Server Compatibility ......................................................................................... 3-2
Database Server Hardware Specifications ....................................................................... 3-2
Oracle Database 12c R1 and Microsoft Windows Server 2012 R2 ......................... 3-2
Oracle Database 12c R1 or Oracle Database 11g R2 and Microsoft Windows
Server 2008 Standard R2 ............................................................................................. 3-3
MCweb Application Server Compatibility ...................................................................... 3-3
MCweb Server Hardware Specifications ......................................................................... 3-4
Microsoft Windows Server 2012 R1 or R2 ................................................................ 3-4
 Microsoft Windows Server 2008 R2 .......................................................................... 3-5

4 Workstation and Handheld Requirements ....................................... 4-1

Client Installation Requirements ...................................................................................... 4-1
Application Compatibility ................................................................................................. 4-1
Client Workstation Hardware Specifications .................................................................. 4-1
Peripheral Devices Compatibility ..................................................................................... 4-2

5 General Information.......................................................................... 5-1

Copy Deployments ............................................................................................................. 5-1
Virtualized Environments.................................................................................................. 5-1
Citrix Environments ........................................................................................................... 5-1
Unicode Support ................................................................................................................. 5-1
 Tables
Table 1 - Database and Operating System Compatibility..................................................... 2-2
Table 2 – Recommended Specifications for Single Materials Control Server on Oracle
12cR1 ............................................................................................................................................ 2-2
Table 3 – Minimum Specifications for Single Materials Control Server on Oracle 12cR1 2-2
Table 4 – Recommended Specifications for Single Materials Control Server on Oracle 12c
R1 or Oracle 11g R2 .................................................................................................................... 2-3
Table 5 – Minimum Specifications for Single Materials Control Server on Oracle 12c R1 or
Oracle 11g R2 .............................................................................................................................. 2-3
Table 6 - Database and Operating System Compatibility..................................................... 3-2
Table 7 – Recommended Specifications for Materials Control Server on Oracle 12cR1 ... 3-2
Table 8 – Minimum Specifications for Materials Control Server on Oracle 12cR1 ........... 3-3
Table 9 – Recommended Specifications for Materials Control Server on Oracle 12c R1 or
Oracle 11g R2 .............................................................................................................................. 3-3
Table 10 – Minimum Specifications for Materials Control Server on Oracle 12c R1 or
Oracle 11g R2 .............................................................................................................................. 3-3
Table 11 - MCweb Server Compatibility ................................................................................. 3-3
Table 12 – Recommended Specifications for MCweb on Microsoft Windows Server 20123-
4
Table 13 – Minimum Specifications for MCweb on Microsoft Windows Server 2012 ..... 3-4
Table 14 – Recommended Specifications for MCweb on Microsoft Windows Server 20083-
5
Table 15 – Minimum Specifications for MCweb on Microsoft Windows Server 2008 ..... 3-5
Table 16 - Application Compatibility ...................................................................................... 4-1
Table 17 - Client Requirements ................................................................................................ 4-1
Table 18 - Peripheral Devices Compatibility .......................................................................... 4-2
 Preface
This document provides information regarding Oracle Hospitality Materials Control
system requirements.

Audience
This document is intended for installers, technical support teams, product specialists, and
others who are responsible for setting up Oracle Hospitality Materials Control.

Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
• Product version and program/module name
• Functional and technical description of the problem (include business impact)
• Detailed step-by-step instructions to re-create
• Exact error message received and any associated log files
• Screen shots of each step you take

Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at
http://docs.oracle.com/en/industries/hospitality/

Revision History
Date Description of Change

June 2017 • Initial publication

System Requirements ix
 1 System Requirements
Purpose and Scope
This document contains hardware requirement and sizing guidelines for Oracle
Hospitality Materials Control. The server configurations published in this document are
based on the analysis of data collected in lab and production environments and designed
to offer the best possible performance.
Due to the fact that many environments have nuances specific to them, these guidelines
should be used as a minimum starting point when selecting server hardware. Once a
system has gone live in a production environment, it may be necessary to modify the
server configuration to account for local systems requirements.
This document is designed for installations that require up to 50 concurrent users. Larger
systems that expect more than 50 concurrent database connections can require
customized specifications and are not covered by this document. Contact your customer
representative for consulting and project-specific systems design.
Oracle does not support systems that do not adhere to or exceed the recommendations
and requirements outlined in this document. Any assistance or troubleshooting for
systems that do not meet these requirements may be chargeable to the customer.
Oracle does not support or maintain servers installed in languages other than English or
servers.

Materials Control System Environment Basics

The recommended requirements outlined in this document are more complex server
specifications but offer increased stability, more data security, and higher server
availability.
The minimum requirements outlined in this document guarantees that the use can
complete the main tasks of the application in a stable manner and with acceptable
performance. The minimum requirements do not provide additional headroom to
account for rush-hour performance peaks, additional services, and does not include
capabilities for system redundancy or high availability.
In additional to the server hardware specifications, installations require an environment
that includes a local area network (LAN) and, where applicable, a wide-area network
(WAN).
If you intend to run other products on the same servers, such as Oracle Hospitality Suite8
or Back Office systems, you must account for their hardware requirements separately
and upgrade your server specifications accordingly.

Server Sizing Methodology

There are three main components to servers:
• Central Processing Unit (CPU): Type, frequency, and number of processor cores.
• Random Access Memory (RAM): Memory.
• Storage: Quantity, size, access speed, and RAID level.

System Requirements 1-1

 Server configuration dependencies
• Property Type
• Number of Materials Control Users
• Number of Cost Centers
• Complexity of Workflows
• Areas of Usage
The database server and oracle services are needed 24x7, therefore it is crucial that the
databases can be backed up with the oracle agents during the running operation. Any
backup system used is in the responsibility of each property.

Accounting for Future Requirement Increases

You must consider future increases of staff involving additional workstations.
• Make sure to include forthcoming increases (1-12 months) when selecting your
starting server specifications.
• Consider medium and long-term changes (13-60 months) when selecting the
basic platform to allow for upgrades.
Hardware upgrades to adapt to increasing needs, such as in multi-property
environments, include:
• Adding MCweb application servers.
• Adding processors or RAM to the database server.

1-2 System Requirements

 2 Single Server Deployments
This chapter describes hardware sizing specifications and operating system requirements
and compatibility for a single-server Materials Control deployment. The single-server
deployment consists of a single database server connected to Microsoft Windows PC
workstations, as shown in the following diagram.

Figure 1 - Single-Server Deployment

Avoid using a single-server deployment if your environment requires more than 20

concurrent connections.

Hard Disk Drive (HDD) Requirements

Oracle recommends using Ultra-3 SCSI disks with 15k RPM. The Ultra 3 SCSI-controller
should have read/write cache.
For high numbers of concurrent users, increase the number of disks to improve access
speed and performance.

RAID Support
Materials Control supports the RAID Level 0, 1 and 1+0 array configurations.
Oracle does not support RAID Level 5 or 6.

Client Installation Requirements

The Materials Control client requires the 32-bit Oracle Database client. You must install
the 32-bit client on all servers and workstations, even when using the 64-bit Oracle
Database server.

Database Maintenance Requirements

Each relational database management system (RDBMS) requires regular maintenance for
the database to ensure reasonable application performance. You must:
• Perform necessary maintenance tasks on a regular basis either manually or by
using scheduled jobs.

Single Server Deployments 2-1

 • Perform recalculation of index statistics or index rebuilding on a regular basis.
The application does not automatically perform database maintenance tasks.

Database Server Compatibility

The following table lists database and operating system compatibility for the server
hosting the database:
Table 1 - Database and Operating System Compatibility

Component Compatible Versions

Database • Oracle Database 12c R1

• Oracle Database 11g R2
Oracle and Materials Control does not support Oracle
Database 10g and 9i because they are End-of-Life.

Operating System • Microsoft Windows Server 2012 R2

• Microsoft Windows Server 2008 R2
Use 64-bit operating systems when possible.

Database Server Hardware Specifications

The maximum users count refers to the sum of all concurrent user connections, including
interfaces and third-party applications using the database.

Oracle Database 12c R1 and Microsoft Windows Server 2012 R2

Recommended Requirements
Table 2 – Recommended Specifications for Single Materials Control Server on Oracle 12cR1

Max User Count CPU Cores Memory HDD

<10 4 16GB (x86_64) 4x 146GB

10-20 6 20GB (x86_64) 6x 146GB

Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 3 – Minimum Specifications for Single Materials Control Server on Oracle 12cR1

Max User Count CPU Cores Memory HDD

<5 2 8GB (x86) 2x 146GB

5-10 2 12GB (x86_64) 4x 146GB

10-20 4 16GB (x86_64) 6x 146GB

2-2 Single Server Deployments

 Oracle Database 12c R1 or Oracle Database 11g R2 and
Microsoft Windows Server 2008 Standard R2
Recommended Requirements
Table 4 – Recommended Specifications for Single Materials Control Server on Oracle 12c R1
or Oracle 11g R2

Max User Count CPU Cores Memory HDD

<10 2 16GB (x86_64) 4x 146GB

10-20 2 20GB (x86_64) 6x 146GB

Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 5 – Minimum Specifications for Single Materials Control Server on Oracle 12c R1 or
Oracle 11g R2

Max User Count CPU Cores Memory HDD

<5 1 4GB (x86) 2x 72GB

5-10 1 4GB (x86) 4x 72GB

10-20 2 8GB (x86_64) 6x 72GB

Single Server Deployments 2-3

 3 Two-Server Deployments
This chapter describes hardware sizing specifications and operating system requirements
and compatibility for a two-server Materials Control deployment. Two-server
deployments consist of a database server and a web application server for hosting
additional components, such as the MCweb intranet web front-end or the Mobile
Solutions web-services, as shown in the following diagram:

Figure 2 - Two-Server Deployment

All configurations above 50 concurrent connections have to be designed specially in

cooperation with the responsible Oracle Hospitality consulting staff.

Hard Disk Drive (HDD) Requirements

Oracle recommends using Ultra-3 SCSI disks with 15k RPM. The Ultra 3 SCSI-controller
should have read/write cache.
For high numbers of concurrent users, increase the number of disks to improve access
speed and performance.

RAID Support
Materials Control supports the RAID Level 0, 1 and 1+0 array configurations.
Oracle does not support RAID Level 5 or 6.

Two-Server Deployments 3-1

Client Installation Requirements
The Materials Control client requires the 32-bit Oracle Database client. You must install
the 32-bit client on all servers and workstations, even when using the 64-bit Oracle
Database server.

Database Maintenance Requirements

Each relational database management system (RDBMS) requires regular maintenance for
the database to ensure reasonable application performance. You must:
• Perform necessary maintenance tasks on a regular basis either manually or by
using scheduled jobs.
• Perform recalculation of index statistics or index rebuilding on a regular basis.
The application does not automatically perform database maintenance tasks.

Database Server Compatibility

The following table lists database and operating system compatibility for the server
hosting the database:
Table 6 - Database and Operating System Compatibility

Component Compatible Versions

Database • Oracle Database 12c R1

• Oracle Database 11g R2
Oracle and Materials Control does not support Oracle
Database 10g and 9i because they are End-of-Life.

Operating System • Microsoft Windows Server 2012 R2

• Microsoft Windows Server 2008 R2
Use 64-bit operating systems when possible.

Database Server Hardware Specifications

The maximum users count refers to the sum of all concurrent user connections, including
interfaces and third-party applications using the database.

Oracle Database 12c R1 and Microsoft Windows Server 2012 R2

Recommended Requirements
Table 7 – Recommended Specifications for Materials Control Server on Oracle 12cR1

Max User Count CPU Cores Memory HDD

<10 4 16GB (x86_64) 4x 146GB

10-20 6 20GB (x86_64) 6x 146GB

21-50 8 48GB (x86_64) 8x 146GB

3-2 Two-Server Deployments

 Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 8 – Minimum Specifications for Materials Control Server on Oracle 12cR1

Max User Count CPU Cores Memory HDD

<5 2 8GB (x86_64) 2x 146GB

5-10 2 12GB (x86_64) 4x 146GB

10-20 4 16GB (x86_64) 6x 146GB

21-50 6 20GB (x86_64) 8x 146GB

Oracle Database 12c R1 or Oracle Database 11g R2 and

Microsoft Windows Server 2008 Standard R2
Recommended Requirements
Table 9 – Recommended Specifications for Materials Control Server on Oracle 12c R1 or
Oracle 11g R2

Max User Count CPU Cores Memory HDD

<10 2 16GB (x86_64) 4x 146GB

10-20 2 20GB (x86_64) 6x 146GB

21-50 4 24GB (x86_64) 8x 146GB

Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 10 – Minimum Specifications for Materials Control Server on Oracle 12c R1 or Oracle
11g R2

Max User Count CPU Cores Memory HDD

<5 1 4GB (x86) 2x 72GB

5-10 1 4GB (x86) 4x 72GB

10-20 2 8GB (x86_64) 6x 72GB

21-50 4 12GB (x86_64) 8x 72GB

MCweb Application Server Compatibility

The following table lists database and operating system compatibility for the server
hosting the MCweb web application:
Table 11 - MCweb Server Compatibility

Component Compatible Versions

Operating System • Microsoft Windows Server 2012 R2

Two-Server Deployments 3-3

 with Internet Information Server
8.5
• Microsoft Windows Server 2012
with Internet Information Server
8.0
• Microsoft Windows Server 2008 R2
with Internet Information Server
7.5
• Microsoft Windows Server 2008
SP2 with Internet Information
Server 7.0
Use 64-bit operating systems when
possible.

Microsoft .NET Framework • Microsoft .NET Framework 4.5.1

• Microsoft .NET Framework 3.5

MCweb Server Hardware Specifications

Microsoft Windows Server 2012 R1 or R2
Recommended Requirements
Table 12 – Recommended Specifications for MCweb on Microsoft Windows Server 2012

Max User Count CPU Cores Memory HDD

<10 4 16GB (x86_64) 200GB

10-20 6 20GB (x86_64) 500GB

21-50 8 24GB (x86_64) 1TB

Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 13 – Minimum Specifications for MCweb on Microsoft Windows Server 2012

Max User Count CPU Cores Memory HDD

5-10 2 12GB (x86_64) 200GB

10-20 4 16GB (x86_64) 500GB

21-50 6 20GB (x86_64) 1TB

3-4 Two-Server Deployments

 Microsoft Windows Server 2008 R2
Recommended Requirements
Table 14 – Recommended Specifications for MCweb on Microsoft Windows Server 2008

Max User Count CPU Cores Memory HDD

<10 2 4GB (x86) 200GB

10-20 2 8GB (x86_64) 500GB

21-50 4 12GB (x86_64) 1TB

Minimum Requirements
The minimum requirements apply to a standard solution with a normal transaction
volume.
Table 15 – Minimum Specifications for MCweb on Microsoft Windows Server 2008

Max User Count CPU Cores Memory HDD

5-10 1 4GB (x86_64) 200GB

10-20 2 6GB (x86_64) 500GB

21-50 4 8GB (x86_64) 1TB

Two-Server Deployments 3-5

4 Workstation and Handheld Requirements
Client Installation Requirements
The Materials Control client requires the 32-bit Oracle Database client. You must install
the 32-bit client on all servers and workstations, even when using the 64-bit Oracle
Database server.

Application Compatibility
The following table lists the requirements for accessing the Materials Control application:
Table 16 - Application Compatibility

Component Compatible Versions

Operating System • Microsoft Windows 10

• Microsoft Windows 8.1
• Microsoft Windows 7

Web Browser • Microsoft Internet Explorer 11

• Microsoft Internet Explorer 10
• Mozilla Firefox
Microsoft Excel • Microsoft Excel 2013
• Microsoft Excel 2010
PDF Reader • Adobe Reader

Materials Control is not compatible with the following end-of-life products:

• Microsoft Windows 8 (end-of-life January 2016)
• Microsoft Windows XP (end-of-life April 2014)

Client Workstation Hardware Specifications

The following table lists the minimum and recommended hardware specifications for
each operating system when accessing the Materials Control application:
Table 17 - Client Requirements

Component Minimum Recommended

CPU Core 1 1

Memory 3GB 6GB

Available Disk Space 20GB 30GB

Accommodation The minimum The recommended

specifications accommodate specifications accommodate
workstations that only run workstations that run the
the Materials Control Materials Control
application. application and one basic

Workstation and Handheld Requirements 4-1

 application, such as
Microsoft Outlook or
Microsoft Internet Explorer.

Peripheral Devices Compatibility

Table 18 - Peripheral Devices Compatibility

Hardware Compatible Versions

Mobile Devices • Zebra MC40 with Microsoft

Windows Compact Edition 7
• Zebra MC75A with Microsoft
Windows Mobile 6.5
• Zebra MC55A with Microsoft
Windows Mobile 6.5
• Zebra MC70 with Microsoft
Windows Mobile 6.1
• Zebra MC55 with Microsoft
Windows Mobile 6.1
Microsoft Windows Compact Edition 7,
Microsoft Windows Mobile 6.5, and
Microsoft Windows Mobile 6.1 do not
support Transport Layer Security 1.2 and
1.1

Label Printer • Epson TM-L60II

• Epson TM-L90P

4-2 Workstation and Handheld Requirements

 5 General Information
Copy Deployments
The Thick Client Application must be installed using the Install Shield provided. A pure
copy deployment of an installation is not sufficient and will cause problems because of
missing system prerequisites.

Virtualized Environments
Materials Control is not certified for operation on virtualized environments.
Oracle Hospitality will assist customers running Materials Control on virtualized
environments in the following manner:
Oracle Hospitality will only provide support for issues, specifically for any performance
related issues, that either are known to occur on the native OS, or can be demonstrated
not to be as a result of running on a virtualized environment.
If a problem is a known Materials Control issue, Oracle Hospitality will recommend the
appropriate solution on the native OS.
If that solution does not work in the virtualized environment, the customer will be
referred to vendor of the virtualization technology for support.
If the customer can demonstrate that Materials Control does not work when running on
the native OS, Oracle Hospitality will resume support, including logging a defect with
Oracle Hospitality Development for investigation if required.
Please contact your Oracle Hospitality Consulting Representative for further details.

Citrix Environments
Oracle Hospitality has not certified Materials Control on Citrix environments.
Oracle Hospitality will assist customers running Materials Control on Citrix
environments in the following manner:
Oracle Hospitality will only provide support for issues, specifically for any performance
related issues, that either are known to occur on the native OS, or can be demonstrated
not to be as a result of running on a Citrix environment.
If a problem is a known Materials Control issue, Oracle Hospitality will recommend the
appropriate solution on the native OS.
If that solution does not work in the Citrix environment, the customer will be referred to
Citrix for support.
If the customer can demonstrate that Materials Control does not work when running on
the native OS, Oracle Hospitality will resume support, including logging a defect with
Oracle Hospitality Development for investigation if required.
Please contact your Oracle Hospitality Consulting Representative for further details.

Unicode Support
We support Unicode for Oracle for Thick Client and Web Applications.

General Information 5-1

 For making use of Unicode you need to configure the Oracle Server encoding to Unicode
(we suggest to use AL32UTF8) as well as the Oracle Client encoding to Unicode (we
suggest to use UTF8).
Please contact your Oracle Hospitality Consulting Representative for further questions
about Unicode support for your specific environment.

5-2 General Information