January 2017 Introduction to ARIBA

ARIBA
Supplier manual
Tender management
Through ARIBA
Dear Sir, Madam,

You will be or have been invited to participate in a tender through our tender
management system ARIBA. At Vopak we work according to our Core Values and
one of those values is Integrity. By executing our tenders through ARIBA each
participant receives the same information and all communication is shared with all
participants creating an honest and open trade environment.

To help you get started we hereby offer you the ARIBA supplier manual. Thank you
for your cooperation and good luck!

2
ARIBA Suppliers

process
RFI/RFP
Info & Offer
Sourcing Sourcing
Manager manager

Tender Evaluation
Tender
Tender
Tender

Awarding Sourcing
manager

3
Manual
content
Page

1. Registration in Ariba 4 – 12

2. Tender participation 12 - 21

4
 1. Registration in ARIBA
You will receive an invitation with a link to register your user profile in ARIBA after
which you will get access to the tender.
Example of the email:

Click here to start your registration in ARIBA

Please find the ARIBA

supplier manual here

5
 - Continued -

After clicking the link you are directed to the ‘Welcome’ page below*:

Click here for a “Quick Start Guide”

if needed.

Click on “Continue” to
start your registration

* In case you are

directed to the
‘Login’ screen in
stead of the
‘Welcome’ screen
please see page 8
for trouble shooting.

6
 - Continued -

.
The first time you log in to
Ariba you are requested to
complete an organization
profile. You are only required to
fill in the lines with an asterix *

7
- Continued - If you want to
change
language> you
also have to
change it in the
internet browser
Create a password and set your standard language:

If you get a notification

that you are already
registered in ARIBA,
please see trouble
shooting step 1. on
page 8 of this manual
where you can find a
link to a page to reset
your password.

8
 - Continued -

Login Troubleshooting. If you are directed to the ‘Login’ page in stead of the
‘Welcome’ page this can mean two things:
1. (Maybe) you already have an account in ARIBA:
- In this case please on the ‘Login’ page click Your email address is you Username.
- If needed below please find the link to the Login page. Make sure to clear your browser history
before you reset your password.
https://service.ariba.com/Sourcing.aw/128527008/aw?awh=r&awssk=ObvTAAM7&dard=1

2. Your default browser is not compatible:

- To solve this first clear your browser history. Then please open the email in Explorer. Ariba is most
compatible in Internet Explorer. This should solve the problem. You should now be directed to the
screen with the ‘Continue' button.

If you continue to have problems to register your account in ARIBA please contact the ARIBA help
desk through the link at the bottom of the email you received:

9
- Continued -

Please complete your company profile highlighted in red:

Required are the * lines

10
 - Continued -

Please complete the Short Description, Website and Industries sections of

your company profile and click Save:

Required are the * lines

11
 - Continued -

After registration you will receive the following email and you are ready to
start participating in the tender:

12
 2. Tender participation
Log into ARIBA

Forgotten your
username or
password?
Click here

13
2.1 Tender participation
Choose to participate or decline

TIME FRAME in which

can be responded

You can either review

tender prerequisites or
Overview of the tender rules,
decline participation
such as response period

14
2.2 Tender participation
Checklist and Event Details

1 Please make sure to review and accept any prerequisites

if any so you can continue with the tender.

2 Here you can navigate

through the chapters of
the RFP and view its
content Also navigation

You have access to the

information that has not been TIP: You can upload
multiple attachments in one
restricted by tender rules, e.g. go if you upload these as
accepting the General Terms & zipfile
Conditions before further
tender details reveal.

15
2.3 Tender participation
Submitting your response
1
Make sure you run through each
step, otherwise you cannot
attach documents or respond to
questions

2
In this field you can type
your answer

3 References means there is 5 With this button you can add

Make sure you run through each 4 an attachment available to
step, otherwise you cannot download. additional comments and/or
attach documents or respond to You can also be requested to attachments
questions add an attachment .

16
2.4 Tender participation
Prerequisite questions part 1

2
View the time remaining to respond.
If it shows “preview time remaining”
this means the tender has not
1 officially opened
Prerequisites have to be accepted in
order to submit a proposal

17
 2.5 Tender participation
Prerequisite questions part 2

1 This symbol
represents a
gate. This
means you
have to
answer this
1. Answer the prerequisites question to
2. Click on OK get access to
3. Click OK to submit the other
content of
the tender
2 and thw
answer has
to be
3 reviewed by
Vopak first.

18
 2.6 Tender participation
Submitting your bid

Time
remaining
to update
your bid or
response

To download
Click here to and review the
Send You can save sent a content in an
1 updated message/ ask
After you have completely your work at any Excel sheet.
bid time a question to
finished, click here to submit
Vopak
your response to Vopak

19
2.7 Tender participation
Revising your bid

You can always revise or

send a message/
attachment within the
time frame.

20
2.8 Tender participation
Composing a message

21
Thank
You
 We have built our company
over 400 years on trust
and reliability

Royal Vopak I Westerlaan 10 I 3016 CK Rotterdam I The Netherlands I Tel: +31 10 400 2911 I Fax: +31 10 413 9829 I www.vopak.com