Co-Op and Career Education Course Book 2021

CO-OP AND CAREER EDUCATION
COURSE BOOK
Page |2
TABLE OF CONTENTS
INTRODUCTION
Centre for Experiential and Career Education (CECE) ............................................................................3
Why Co-op Education? ...........................................................................................................................4
Having a Realistic Attitude Towards Co-op ............................................................................................4
Finding Jobs On Your Own .....................................................................................................................4
CAREER EXPLORATION SECTION

Work Values ...........................................................................................................................................5
Transferable Skills...................................................................................................................................7
Employability Skills for the Workplace & Your Life ................................................................................8
Skills Assessment ...................................................................................................................................9
Personal Strengths ...............................................................................................................................11
Career Research Resource Websites ...................................................................................................13
Career Research Worksheet ................................................................................................................14
Short & Long Term Job Goals ..............................................................................................................15
APPLYING TO JOBS SECTION

Cover Letters .......................................................................................................................................16
Standard Cover Letter – Basic Outline ................................................................................................17
Sample Geography Job Posting ............................................................................................................18
Sample Cover Letter – Standard ..........................................................................................................19
Sample Cover Letter – Point Form .......................................................................................................20
Sample Cover Letter – T-Bar ...............................................................................................................21
Sample References List.........................................................................................................................22
Sample Letter of Reference ..................................................................................................................23
Resumes ...............................................................................................................................................24
Chronological Resume Basic Outline....................................................................................................25
Functional Resume Basic Outline .........................................................................................................26
Action Verbs ........................................................................................................................................27
Sample Arts Resume – Combination Format .......................................................................................29
Sample Arts Resume – Chronological Format ......................................................................................30
Sample Business Resume .....................................................................................................................32
Sample CIS Resume ..............................................................................................................................34
Sample Criminology Resume ................................................................................................................36
Sample Geography Resume .................................................................................................................38
Sample Science Resume .......................................................................................................................40
Page |3
INTERVIEWS SECTION
Interviews ............................................................................................................................................42
Behavioural Interview Questions ........................................................................................................44
Sample Interview Questions To Ask the Employer ..............................................................................46
BUSINESS COMMUNICATION & SOCIAL MEDIA SECTION

Business Communication / Etiquette ..................................................................................................47
At The Workplace ................................................................................................................................49
Social Media ........................................................................................................................................50
HOMEWORK SECTION
Work Sequence Plan ............................................................................................................................51
Co-operative Education Agreement For Students ..............................................................................52
Page |4
INTRODUCTION
This Co-op and Career Education Course Book will act as your guide through the Co-operative
Education process at the University of the Fraser Valley (UFV). It contains information on the policies,
procedures, and processes of the Co-op program and addresses typical questions raised by previous
Co-op students. Take time to become familiar with the book to help in your Co-op journey. Feel free
to visit the department where the staff will be happy to answer further questions.
On behalf of the University of the Fraser Valley, the Centre for Experiential and Career Education
(CECE) welcomes you to the world of education and practical training. It is our goal that through a
combination of both efforts, you will identify career objectives and ultimately find success in your
field of study.
CENTRE FOR EXPERIENTIAL AND CAREER EDUCATION (CECE)

Location: Abbotsford Campus S3123
(3rd Floor of the SUB Building)
33844 King Road
Abbotsford, BC V2S 7M8
Telephone: 604-854-4507
Fax: 604-870-5627
Email: coop@ufv.ca
Hours of Operation:
9:30am – 4:30pm (Monday to Friday)
Contacts:
Bao-Van Hill, M. Educ. Tech., B.A., P.I.D.
Co-operative Education Co-ordinator: Arts, Business, and LIBIT
 Telephone: 604-864-4634
 Email: baovan.hill@ufv.ca
Kayla Webster, B.B.A.

Co-operative Education Co-ordinator: Technology Programs
 Telephone: 604-851-6320
 Email: kayla.webster@ufv.ca
Deanna Devitt, B.A., B.F.A.

Co-operative Education Co-ordinator: Science, Geography & DAC
Work-Integrated Learning Coordinator
 Telephone: 604-864-4633
 Email: deanna.devitt@ufv.ca
Sherry Rempel
Co-operative Education Program Assistant
 Telephone: 604-854-4507
 Email: sherry.rempel@ufv.ca
Page |5
WHY CO-OP EDUCATION?

The Philosophy:
Co-operative Education (Co-op) is based on the principle that combining an academic program with
program-related work experience is an effective and efficient form of professional preparation. Co-op
students are required to alternate full-time academic study (study terms) with full-time program-
related work (work terms). Academic study and work experience complement each other. Students
graduating with a co-op designation will have significant program-related work experience.
Benefits:
Students participating in Co-operative Education have an opportunity to:
• Strengthen academic knowledge through program-related work experience
• Apply academic knowledge in a real-world setting
• Develop essential employment skills
• Improve job-critical performance through direct feedback from employers
• Explore alternative career options
• Discover professional talents and interests
• Develop a professional resume with a solid work history
• Develop a network of professional colleagues and potential employers
• Earn money to help finance their education
HAVING A REALISTIC ATTITUDE TOWARDS CO-OP

The Centre for Experiential and Career Education (CECE) cannot guarantee co-op work terms for
anyone. The job market is driven by many factors which are outside the control of the Centre for
Experiential and Career Education (CECE). It can require a lot of hard work, determination, patience
and time in securing a co-op work term. It is good preparation of what can be expected in the real
world – dedicating a lot of time to searching and applying to many jobs, putting a lot of work into your
applications, researching, preparing and practicing for the interview, dealing with disappointments
and moving forward. Your approach to Co-op will determine the value you gain from the experience.
Set aside time every week to check postings and apply. (Save postings – either hard copy or digital file
– you will need to refer back to the posting if short-listed for an interview). Students are strongly
encouraged to be willing to relocate for their work terms and be open to positions beyond the “ideal
job”. Your approach and attitude are major determining factors in securing a Co-op work term.
FINDING JOBS ON YOUR OWN

Students are strongly encouraged to conduct their own Co-op job research. CareerLink does not hold
the exhaustive list of Co-op opportunities. Students may also arrange their own work term with an
employer, in consultation with the Co-op Coordinator. Student developed work terms must be
approved by the Co-op office.
Page |6
WORK VALUES
Values refer to a person’s beliefs and feelings, which in turn guides a person’s actions. What is
important to you? This is essential for your career planning and success, although it is often not
considered. When making a major decision, your values play a big part, whether or not you realize it.
Use the following questions to help you identify your work values by rating their importance to you at
this current moment in time.
Not Very
I want… Important Important Important
1. to earn enough money to live well.   
2. to be given the chance to be a leader.   
3. a permanent job.   
4. a job that is physically safe.   
5. my job site to be clean and comfortable.   
6. to be trusted and allowed to work on my own.   
7. to work with people who know their job.   
8. to use the special skills I have learned.   
9. to get along well with my co-workers.   
10. to be creative.   
11. to do a good job.   
12. to be able to access better jobs in the company.   
13. to work only during specific times in the day.   
14. to work at different locations in my job.   
15. to be paid more as I have more responsibility.   
16. to get better jobs as I learn more.   
17. to make decisions about my job.   
18. to know what I am expected to do in the job.   
19. to work toward my long-term goals.   
20. to solve by myself the problems I face at work.   
21. to see the results of my work.   
22. good benefits in addition to wages.   
23. fair vacation time.   
24. to work with the public.   
25. to keep my work life and private life separate.   
26. a job that challenges me.   
27. a job that fits my personality.   
28. to feel important in my job.   
29. to have job training.   
30. to be challenged to think on the job.   
31. to understand the purpose of the work I do.   
Page |7
Not Very
I want… Important Important Important
32. a job which does not violate my personal values.   
33. a job which reflects my interests.   
34. the chance to go to school.   
35. the proper equipment I need to do my job.   
36. to be told how I am doing.   
37. a good pension plan   
38. to retire early.   
Other Values Not Listed:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Identify your Top 5 Values:
1. _________________________________________
2. _________________________________________
3. __________________________________________
4. __________________________________________
5. __________________________________________
Be prepared to talk about your values in the job interview. Typical interview questions
that can relate to your values are as follows:
• “What do you consider is important to you in a job?”
• “Tell us about a time when you had to conform to a policy or procedure you did
not agree with?”
• “Tell us about the time when you had to deal with an uncomfortable situation at
work.”
Page |8
TRANSFERABLE SKILLS
What are skills?
 Abilities that are learned, developed and can be demonstrated.
1. Personal Skills – The “I Am” Skills (eg. I am hardworking . . .)

2. Specialized or Special Knowledge Skills (eg. I know how to make special coffee drinks . . .)
3. Transferable Skills (eg. I know how to use the photocopier therefore . . .)
How or where do we learn skills?
• ____________________________ • ____________________________
• ____________________________ • ____________________________
A person can develop skills from one job and use them to do other jobs.
These are the “Transferable Skills” that should be focussed on and presented to the
employer during interviews and in your resume.
MYTHS & REALITIES ABOUT SKILLS

Myth: People must learn skills. They are not born with them.
Reality: Some skills are developed very early in life. While people must learn some skills, other skills
are just natural. These skills are part of a person’s personality.
Myth: People that learn skills, learn them mostly in school environments.
Reality: Most of our basic skills are learned in the home or “on the street”. Only some skills are
learned in the classroom.
Myth: You know what all of your skills are.

Reality: Many people do not know what skills they have. Usually people must learn to identify their
skills before they are aware of all the skills they have.
Myth: Skills which are learned in one area of work, can only be used in that area. They cannot be
transferable.
Reality: Certainly, there are some skills which can only be used in one profession. But some of the
most important and basic skills can be transferred from one area to another. Learning how to speak
about these skills in general terms can be helpful.
Myth: People only have a few skills and many of the skills they have are not “marketable”.
Reality: Each person has many skills and should take time to discover and identify them. Many of the
skills we think are not marketable, actually are.
Page |9
EMPLOYABILITY SKILLS FOR THE WORKPLACE & YOUR LIFE

SKILL SET SPECIFIC SKILLS & QUALITIES
Act with “common sense” in the work context. This means acting
in a way that is sensitive and responsive to customers’ expectations
Knowing the business and needs, dealing effectively with customers: talking and writing
in a way that is relevant to the organization through knowledge of
the business and its activities, identifying with the company.
Utilizing information Be willing to learn new uses of information technology, follow the
technology rules or guidelines of the company
Act ethically and with integrity: be productive, co-operative,
Behaving appropriately &
accountable, responsible, flexible and positive (especially about
positive attitude
changes or dealing with conflict)
Be open to changes, learn from mistakes and cope with uncertainty
Adaptability
or new areas
Receive, comprehend and interpret complex instructions: talk with,
provide to, seek and clarify information from co-workers,
Speaking and listening customers, clients and those in authority, in person and by
telephone.
Write clearly, concisely and to the point, consistently conforming to
Writing
grammatical conventions and using correct spelling.
Be concerned with personal well-being: maintain standards of
Maintaining personal hygiene and dress which conforms to the organization’s
standards & safety expectations. Act in accordance of health and safety practices and
procedures.
Extract and record numerical data and carry out calculations with
Handling numbers high levels of accuracy, involving addition, subtraction,
multiplication, division and the use of percentages.
Be alert to what is happening around oneself and be able to
Responding to problems identify, investigate, evaluate and report (concisely and with clarity)
orally and in writing, potential and actual problems.
Take responsibility for one’s own learning; learn through working
Continually learning
with others, from manuals, from mistakes and school.
Manage the usage of time: master, plan and undertake a number of
Planning
activities which are inter-related or overlap in timeframes.
Work within and contribute to the effectiveness of a team,
Working in teams
respecting differences; take responsibility and make decisions.
Set up and operate equipment that can require selection from
Using equipment
options or different settings.
Read to extract information and to interpret instructions from short
Reading
notes and manuals.
*excerpted from Employability Skills 2000+ by The Conference Board of Canada
P a g e | 10
SKILLS ASSESSMENT CHECKLIST

Rate each skill according to your assessment level.
1 – Can NOT Do 5 – Can DO Very Well
NAME OF SKILL EXAMPLE OF A SITUATION 1 2 3 4 5
PHYSICAL SKILLS
1. constructing/building as with building a house or object
2. using tools/machinery as with manual/power tools or machines
3. assembling as in putting something together (eg. Sewing)
4. fixing or repairing as with cars or clothing
5. installing as in putting in something new
6. cultivating as in growing plants
7. renovating as in rebuilding a house
8. driving as in a truck, forklift or car
9. measuring as in chemicals for a solution
FINANCIAL SKILLS
10. calculating as in adding numbers
11. budgeting as in deciding how much to spend
12. estimating as in guessing how much
13. taking inventory as in counting products
14. balancing as in how much you spent & have
15. bookkeeping as in recording how much you spent/have
16. giving change as in knowing how much to give back
CLERICAL SKILLS
17. filing/sorting as in putting papers in order
18. typing/data entry as in how many words/keystrokes per minute
19. purchasing as in buying materials for the office
20. recording as in writing down meeting information
21. word processing as in using MS Word
22. spreadsheets/database as in using MS Excel/MS Access
23. e-mail / Internet as in using MS Outlook and web browsers
24. answering calls as in with multi-lined phone systems
25. customer service as in dealing with customers
26. operating the fax/copier as in know how to use various functions
COMMUNICATION SKILLS
27. speaking/writing Eg. Customer service, waitressing, front desk
28. translating/interpreting as in reading, writing, talking (1 language to another)
29. promoting as in talking about a new product/ service
HELPING SKILLS
30. educating as in teaching people new information
31. counselling as in helping others with problems
32. listening/understanding Eg. taking orders, handling complaints
33. motivating as in getting people to start actions
P a g e | 11
NAME OF SKILL EXAMPLE OF A SITUATION 1 2 3 4 5

TEACHING SKILLS
34. explaining as in talking about how something works
35. instructing as in teaching to groups or individuals
36. planning as in making lessons
37. training as in showing someone how to do something
38. encouraging as in telling someone that they can do something
39. evaluating as in recording the progress of people
40. organizing as in planning lessons
CREATIVE SKILLS
41. acting/performing as in plays or movies
42. cooking as in making a new dish
43. designing as in clothes or art
44. illustrating as in making a drawing
45. inventing as in making something new
46. decorating as in a house or other space
47. sewing as in clothing
RESEARCH SKILLS
48. diagnose as in to identify a problem
49. investigating/inspecting as in looking at something for information or signs
50. extracting as in taking out information
51. measuring as in chemicals
52. evaluating/identifying as in looking at the progress
53. reviewing/summarizing as in looking at results again
MANAGEMENT SKILLS
54. coordinating/planning
55. supervising as in looking over work and actions of others
56. directing as in controlling or guiding people or work
57. reviewing as in looking at results again
58. making decisions
59. starting new projects
SCIENTIFIC SKILLS
60. testing
61. solving as in with different problems
62. attending to details
63. following instructions/recording information
SERVICE SKILLS
64. delivering as in mail or food
65. selling/showing as in different products and how to use them
66. washing/cleaning/prep as in food for cooking
67. dealing with people as in customers
68. assisting as in helping a co-worker or customer
69. taking orders/serving as in a restaurant
P a g e | 12
PERSONAL STRENGTHS
Personal Strengths are also called Self-Management Skills. They include:
a) traits that enable you to adapt such as punctuality, cooperativeness
b) traits that enable you to manage time / changes such as being efficient, resourceful, rational
c) personality characteristics you have developed throughout your life such as being dependable,
conscientious, trustworthy
Use the list below to help identify your personal strengths / self-management skills.
Fill in My Top 5 Strengths and Other Strengths:

a) keep your job objective and employers’ needs in mind
b) *include at least one strength from “Ability to Relate to Others”
*Ability to Relate to Others:

 Competent  Cooperative  Courteous  Customer oriented
 Diplomatic  Easy to get along with  Friendly  Helpful
 Outgoing  People oriented  Respected  Supportive
 Tactful  Team player  Trustworthy  Well-liked
Attitude:
 Business-like  Calm  Cheerful  Confident
 Conscientious  Considerate  Consistent  Dependable
 Down to earth  Fair  Honest  Loyal
 Objective  Open-minded  Positive  Practical
 Professional  Responsible  Sense of humour  Sincere
Enthusiasm / Drive:
 Ambitious  Aggressive  Assertive  Diligent
 Eager  Energetic  Enjoy challenges  Enterprising
 Enthusiastic  Goal-oriented  Meet deadlines  Motivated
 Optimistic
Flexibility / Resourcefulness:
 Adaptable  Creative  Flexible  Open to new ideas
 Resourceful  Self-motivated  Self-starter  Take initiative
 Versatile
P a g e | 13
Communication / Problem Solving:

 Analytical  Articulate  Clear thinking  Decisive
 Discreet  Empathetic  Good listener  Good mediator
 Imaginative  Incisive  Intuitive  Logical
 Perceptive  Persuasive  Problem-solver  Quick-learner
 Trouble-shooter
Work Habits:
 Able to prioritize  Accurate  Dedicated  Diligent
 Efficient  Methodical  Meticulous  Orderly
 Persistent  Precise  Productive  Punctual
 Reliable  Systematic  Have initiative  Well organized
Other Strengths Not Listed:
My Top 5 Strengths:
1. ____________________
2. ____________________
3. ____________________
4. ____________________
5. ____________________
Be prepared to talk about your strengths in the job interview. Typical interview questions that can
relate to your strengths are as follows:
• “What are your strengths?”
• “What are you really good at?
• “What can you do well?”
P a g e | 14
CAREER RESEARCH RESOURCE WEBSITES:
1. Go to www.careercruising.com (Username: UFV, Password: Career)

a) Click on “Login” and click “Create my plan”
Enter your details (create a user name and password)
a) Explore the tabs and complete the assessments. Match your skills with each career
b) Click on Suggested Careers to find General Information on the Job Description, Earnings,
Working Conditions, etc.
2. Go to http://noc.esdc.gc.ca/English/NOC/SearchIndex.aspx?ver=11
or do a Google search for “NOC” (National Occupational Classification)
a) Click on “Search the NOC “
b) Select “Index of Titles”
c) Do a search for “keyword”
d) Research the different areas NOC coded job descriptions for further details
3. Go to www.workbc.ca and under the “Jobs & Careers” tab, click on “Explore Careers”.
a) Go to the “Job title or NOC” and enter the details
b) Hit “Search”
c) Once you have loaded the information, you can do further research that is related to data and
information for the province of BC
d) On the right side, you can click on “More related job openings” under the “Recent Job
Openings” section to view the current available jobs and get further details to help with your
resume writing
4. Three basic principles in Career planning and job search are:

a) Take the initiative
b) Be flexible, creative and open
c) Apply the information that you gather
P a g e | 15
CAREER RESEARCH WORKSHEET
Occupation Name
Source(s) of information
Typical Job duties (list 3-5)
Education needed (Note: If you don't currently

have the required education for the job goal you
are considering, list where you can get it from)
Physical requirements or demands of the job
Main skills or requirements (list 3-5)
Salary ranges (low, average, high)
Occupational outlook (prefer the BC outlook

forecast of job openings after you graduate)
Similar or related occupations for consideration
How long do you see yourself in this job?
Are there any opportunities for growth?
What are the next steps of the career path?

P a g e | 16
SHORT & LONG-TERM JOB GOALS
Some things to consider when making short-term work goals:

1. Previous work experience and education (including all previous jobs)
2. Jobs that are related to your past work and will use some of the skills that you have
developed.
3. Transferable skills (from previous jobs, education, self-taught)
4. Canadian qualifications/training needed for the job
5. Language skills required for the job
6. Labour market research for the job (are there actually jobs in the economy for this type of
work?)
Some ideas for short-term job goals for me are: (Position name & NOC code)
1)
2)
Some things to consider when making long-term job goals:

1. Previous work experience and education
2. Credential evaluation (if needed for further education or work search)
3. Canadian qualifications/training necessary for the position
 Look at your post-secondary transferable credits
 Are there licensing & regulating bodies for the industry? Is it provincial or national?
4. Where you can obtain training/education if needed
5. Self-employment as an option
6. Labour market information for the job
Some ideas for long-term job goals for me are: (Position name & NOC code)
1)
2)
P a g e | 17
COVER LETTERS
What is the purpose of a cover letter?

• This is an opportunity to introduce yourself to the employer and show interest in the position
• It demonstrates your writing skills, motivation and research on the company/job
Cover letter tips:

• Deconstruct the job description: Underline key qualifications and responsibilities of the
position. Watch for repetition of key words. Tailor your cover letter to the job description.
• Assess your fit with the position: Identify the skills and experiences you possess that directly
relate to the position. Highlight these skills using examples in your letter. Stress how the
employer will benefit from these skills and experiences and how you will be an asset to the
company.
• Research the organization: Customize the cover letter to the organization and the position.
Check out the company website, search for news articles featuring the company— do your
homework!
Types of cover letters:

• Standard: cover letter is structured in paragraph format (most common form)
• Point form: points are used to make connection to the job posting (see example)
• T-Bar: a table format is used to make connection to the job posting (see example)
P a g e | 18
STANDARD COVER LETTER – BASIC OUTLINE
Name (make font larger to stand out)

Contact details (use Co-op contact information co-op postings)
Date
Contact Name and Title

Company Name and Address
Re: (Position title and/or company job posting #)
Dear (First Name Last Name or Hiring Manager),
Opening:
• Present a strong opening sentence to grab the employer’s attention. Be original - why do you
want to work for the employer? Connect with research you have gathered on the company.
• Identify the position you are applying for and express your interest in it - show your
enthusiasm.
Body (1-3 paragraphs - this can be broken up by education, and work / volunteer experience):
• Discuss your education, specifically any courses or projects that would be beneficial.
• Discuss skills and experiences that are relevant to position. Show that you fulfill the job ad
requirements by matching the employer’s needs (you can use words/ phrases from the job
ad).
• Use clear examples to demonstrate and back up your skills.
Closing:
• You can include additional character traits in the closing paragraph.
• Restate your interest and indicate that you look forward to discussing your qualifications
further in an interview.
• State that you can be contacted through the UFV Centre for Experiential and Career Education
(CECE) at the contact info above.
Sincerely,
Scan your signature and insert into Word document as a “clipart” file
Type Your Name

P a g e | 19
-SAMPLE GEOGRAPHY JOB POSTING-
Work Term 2015.05

Position Type Full-Time (Co-op)
Co-op Term May-August
Employer Agriculture and Agri-Food Canada
Job Title 2015.05: Minor Use Pesticides Program
Job Description Program Description:
Agriculture and Agri-Food Canada’s Minor Use Pesticides Program works with farmers,
provincial governments, pesticide manufacturers and the U.S. IR-4 Specialty Crops program
to determine growers’ needs for new pest management products, and to evaluate pesticides
that might meet those needs. Staff at AAFC research stations carry out trials on the efficacy,
tolerance or residue levels of products recommended for registration (including microbial
pesticides), and the resulting data is later compiled and submitted to Health Canada. Trials at
Agassiz are done on a variety of local field crops (berries and vegetables) and greenhouse
vegetables, and may include assessments of weed, plant disease or insect pest pressure on a
given crop. Residue trials are conducted under the Good Laboratory Practice protocols of the
OECD.
Summary of Duties:
Students will work under the direction of the principal investigator and the lab technician,
and support evaluation trials by:
• planting and tending crop plants, pathogen cultures or insect colonies, as required;
• lay out and map trial plots;
• assisting in the application of pesticide treatments, including the calibration of equipment
and the collection of field weather data;
• collecting crop samples for evaluation and shipping;
• identifying pests and assessing their damage or abundance, when required;
• collecting, analyzing and summarizing trial data;
• ensuring that all data and procedures are properly documented.
Qualifications Qualifications:
These positions are most appropriate for students with an interest in horticulture, the
biology and management of agricultural pests, or environmental toxicology. Candidates will
be evaluated on relevant experience, academic performance, competence with data
management software, and communication skills. The following are assets in this
competition, but are not required: possession of a BC Pesticide Applicator’s Certificate;
Class 5 license; first aid training. Candidates must pass a federal security clearance check.
Hours per week 37.5
Salary Level See section 3: http://www.tbs-sct.gc.ca/lrco-rtor/collective/lru-mnc/student-etudiants-eng.asp
Posting Date February 18, 2018
Closing Date February 26, 2018
Location Location #1
City Agassiz Province British Columbia
Preferred Majors Science
P a g e | 20
C/O Co-op Education Office,

SAMPLE COVER LETTER - STANDARD Centre for Experiential and Career Education
Simon Grant University of the Fraser Valley, Abbotsford, BC

Phone: 604-854-4507 Email: coop@ufv.ca
February 20, 2018
Mike Sanga
Agriculture and Agri-Food Canada
P.O. Box 1000, 6947 Highway #7
Agassiz, BC V0M 1A0
RE: Application for ABC Program
Dear Mr. Sanga,
Please accept this letter in application to the ABC Program at Agriculture and Agri-Food Canada. I am an
ambitious, quick-learning student and have always had a passion for the environment, both scientifically and
recreationally. This position is of great interest to me as I understand Agriculture and Agri-Food Canada strives
to continue to grow and develop Canada’s sustainable agriculture and agri-food sector.
I am currently majoring in Physical Geography through the Bachelor of Science program at the University of the
Fraser Valley. Due to small class sizes, I have been privileged to work closely alongside professors in both plant
biology and stream ecology in my biology and geography courses, working with various crop plants and
pathogen cultures through lab and field work. These courses have also equipped me with hands on experience
in collecting and analyzing data, as well as writing detailed reports with accuracy. During this time I have
learned to calibrate and use a variety of different lab equipment including both light and compound
microscopes. I have taken further coursework in statistics and quantitative methods, which has given me
experience in analyzing numerical data using programs such as MS Word, Excel, PowerPoint, SPSS, and
Minitab.
Currently I am volunteering with ABC Environment. I have been involved in several restoration and
rehabilitation projects throughout the lower mainland during my time here. Through these community
volunteer projects, as well as school projects, I have collected, studied, identified and analyzed a variety of
native and invasive species, including noxious weeds. A large proportion of the work I have done has been in or
around streams and riparian areas, often concerning salmon.
My previous employment includes four years combined at Canadian Tire and Tim Hortons. As a front line
worker, I demonstrated strong communication, interpersonal and team work skills. I was able to showcase my
hard work ethic, positive attitude, and commitment to excellence through my time there.
As a professional, energetic team player with a passion and strong stewardship for the outdoors, I am
confident in my ability to work with you and Agriculture and Agri-Food Canada. I look forward to discussing my
qualifications and experience further with you; my contact details are listed above. Thank you for your time.
Sincerely,
Simon Grant
P a g e | 21
SAMPLE COVER LETTER – POINT FORM
Simon Grant
C/O Co-op Ed Office | University of the Fraser Valley | 604-854-4507 | coop@ufv.ca
February 20, 2018
Mike Sanga
Agassiz, BC V0M 1A0
Dear Mr. Sanga,
In addition to my enclosed resume, I would like to highlight the following qualifications that would make me a
suitable candidate for the position:
 Currently in UFV’s Bachelor of Science program (major: Physical Geography)
 Experience working with various crop plants and pathogen cultures through lab and field work in my
plant biology, stream ecology, and geography courses
 Involved in restoration projects with ABC Environment in collecting, studying, identifying and analyzing
a variety of native and invasive species.
 Hands on experience in collecting and analyzing data, as well as writing detailed reports with accuracy
 Proficient in calibrating and using a variety of different lab equipment including both light and
compound microscopes
 Able to analyze numerical data using programs such as MS Word, MS Excel, MS PowerPoint, SPSS, and
Minitab as developed through coursework in statistics and quantitative methods
 Strong communication, interpersonal and team work skills as demonstrated through four years of
customer service
 Hard work ethic, positive attitude, and commitment to excellence
 Valid driver’s license and first aid (expires Jan 2017)
As a professional, energetic team player with a passion and strong stewardship for the outdoors, I am
confident in my ability to work with you and Agriculture and Agri-Food Canada. I look forward to discussing my
qualifications and experience further with you; my contact details are listed above. Thank you for your time
and consideration.
Sincerely,
Simon Grant
P a g e | 22
SAMPLE COVER LETTER – T-Bar C/O Co-op Education Office,

Centre for Experiential and Career Education
Simon Grant University of the Fraser Valley, Abbotsford, BC

Phone: 604-854-4507 Email: coop@ufv.ca
February 20, 2018
Mike Sanga
Agassiz, BC V0M 1A0
Dear Mr. Sanga,
I am currently majoring in Physical Geography through the Bachelor of Science program at the University of the
Fraser Valley. Below I have outlined my qualifications related to your position’s duties and requirements:
Duties and Requirements My Qualifications:

• Plant and tend crop plants, pathogen • Experience working with various crop and pathogen cultures
cultures or insect colonies; collect crop through lab and field work; involved in restoration projects
samples; identify pests and assess their with ABC Environment in collecting, studying, identifying
damage or abundance and analyzing a variety of native and invasive species.
• Calibration of equipment and • Comfortable calibrating and using a variety of different lab
collection of field weather data equipment including both light and compound microscopes
• Collect, analyze and summarize trial • Proficiency in collecting and analyzing data as demonstrated
data; ensure that all data and through lab work, as well as writing detailed reports with
procedures are properly documented accuracy; strong analytical skills developed through statistics
and quantitative methods coursework.
• Communication skills • Strong communication, interpersonal and team work skills
as demonstrated through four years of customer service
• Class 5 driver’s license; first aid training • Valid driver’s license and first aid (expires Jan 2017)
I look forward to discussing my qualifications and experience further with you; my contact details are listed
above. Thank you for your time and consideration.
Sincerely,
Simon Grant
P a g e | 23
SAMPLE REFERENCES LIST
Ann Smith 604-854-4507

c/o Co-op Ed coop@ufv.ca
REFERENCES LIST
Work Related:
Ms. Donna Mirski
Controller (Supervisor from 2012 – 2014)
Smith – DeCola Accounting Company
3333 Palace Avenue, Vancouver, BC V9O 2K1
Office: 604-888-9855
E-mail: donnam@sda.com
Mr. Yuri Markson

Accounts Payable Supervisor (Former supervisor at XYZ Company)
Tri-Accounting Limited
7865 Castle Road, Vancouver, BC V7Z 5L9
Office: 604-987-1234
E-mail: ymarkson@triaccounting.com
Ms. Lee Wong

Staff Accountant
Players Theatres Ltd., 654 Pine Road, Toronto, ON M8K 4M9
Office: (416) 879-4352 (3-hour time difference from PST)
E-mail: lwong@players.ca
Character:
Ms. Janet Pane
Educational Consultant (Known since 2010 to present)
Phone: 604-987-5263
E-mail: jpane@aol.com
Mr. Glen McDonald

Bank Manager
Scotiabank
1000 Dundas Street, Vancouver, BC V1V 2K2
Office: 604-123-4567
E-mail: glenm@scotiabank.ca
P a g e | 24
SAMPLE LETTER OF REFERENCE

XYZ Company
1234 Main Street, Vancouver, BC V1V 1V1
Telephone: 604-123-4567  Fax: 604-765-4321
E-mail: xyz@company.com
April 19, 2018
To Whom It May Concern:
Paragraph 1: Where you worked, what position you had, & when you worked there
I am writing this letter in regards to John Doe. John worked for the XYZ Company from June
1999 to February 2001 as a General Office Clerk.
Paragraph 2: The general duties of the position & the skills used in the position
John was responsible for word-processing documents, filing records, providing reception
relief, and ordering office supplies. John has excellent computer skills and typed up all documents
quickly and accurately. He is also a good communicator, especially when dealing with our customers
over the telephone. John has also provided additional assistance to other staff members when
required and assisted in planning special events such as the summer picnic and Christmas party.
Paragraph 3: Personal skills & how to contact the reference person
We found John to be hard-working, efficient and a valuable team member. We were

disappointed that we were not able to keep John in our employ and would gladly rehire him if the
opportunity developed. If you have any further questions, feel free to contact me at the above
telephone number.
Sincerely,
Mickey Mouse
Manager
P a g e | 25
RESUMES
What is the purpose of a resume?

• Stimulate the interest of a perspective employer to secure an interview
• To clearly and concisely outline your skills, experience, and education to show how it is
relevant to the position that you seek
Resume tips:
• Clearly identify yourself: Include your name, address, telephone number and email at the top
of your resume. Make sure your name is at the top of every page. You can create a unique
and professional header for both your cover letter and resume.
• Target the employer: Keep your audience in mind when creating your resume. Highlight the
skills and experience that would be of interest to the employer. Tailor your resume to your
employers needs by using only relevant qualifications on your resume. Be honest about your
accomplishments, but don’t understate them.
• Keep it consistent: Use the same format throughout your resume. Present a professional
image of yourself.
• Make it easy to scan: Organize your resume with clear headings for each section. Make your
headings and job titles stand out from your regular text by using bolding and underlining. List
the most important information first when organizing your headings and content.
• Use action verbs: Highlight your accomplishments and the skills gained by beginning your
statements with action words. *Reference list of action words in this book. Back up your
accomplishments and skills with specific examples, and try to use quantifiable information as
much as possible (how much, how long, etc.). Show off your potential!
• Keep it clear and concise: Keep your resume to a max of two pages and use bullet points for
enhanced readability. Try to use white space effectively to ensure your resume is easy to
read. Have equal margin sizes of 1” all around.
• Proofread, Proofread, Proofread: Double check for spelling, grammar and punctuation errors.
Types of resumes:
• Chronological: information is listed in reverse order of when it happened (consider relevance
of each section in how you order them – may change from position to position depending on
what you would like to highlight)
• Functional: information is organized by skills and experience groupings
• Combination: uses aspects from both the chronological and functional format
P a g e | 26
CHRONOLOGICAL RESUME – BASIC OUTLINE

Objective/Profile (optional)
• Highlight in 3-5 sentences what you have to offer and how it fits the job (include posting
name/number)
• May include education, work experience, skills and qualifications
Summary of Qualifications
• Include 6-8 points of your top qualifications and skills as related to the position
• Customize this section to showcase how you meet the job requirements
Computer or Technical or Lab or Business Skills (optional depending on discipline and/or experience)
• May utilize a table, chart, or column
Education
Name of Program Start date - present
School, Location (City, Province)
• Generally this section will come before Work Experience for students, until enough experience has
been gained
• May include: GPA and/or honours, scholarship and/or awards (university only), courses related to the
position you are applying for (max 8-10)
Work Experience
Name of Position Start date – end date (or present)
Company, Location (City, Province)
• Use reverse chronological order (ie most recent positions at top)
• Use action words to create 3-6 accomplishment statements, which highlight your experience,
responsibilities and how you can be of value to the employer
• Accomplishment statements: verb (action word) + task + result (goal/skill gained)
Academic Projects
Name of Position Date project was completed
• Describe project to show how you have utilized your academic skills in a practical, relevant way
Activities and Community Involvement (optional)

• Volunteer experience can be just as valuable as paid work; transferrable skills can be highlighted
through these activities (structure each position in the same way as work experience section)
Interests (optional)
• May include if you have room; gives hiring team a better sense of who you are
References available upon request

P a g e | 27
FUNCTIONAL RESUME – BASIC OUTLINE

Objective/Profile (optional)
• Highlight in 3-5 sentences what you have to offer and how it fits the job (include posting
name/number)
• May include education, work experience, skills and qualifications
Summary of Qualifications
• Include 6-8 points of your top qualifications and skills as related to the position
• Customize this section to showcase how you meet the job requirements
1st Functional Heading / Category (ie Computer or Technical Skills)
2nd Functional Heading / Category (ie Administrative Skills)
3rd Functional Heading / Category (ie Customer Service Skills)
Education
Name of Program Start date - present
School, Location (City, Province)
• Generally this section will come before Work Experience for students, until enough experience has
been gained
• May include: GPA and/or honours, scholarship and/or awards (university only), courses related to the
position you are applying for (max 8-10)
Work Experience
Name of Position Start date – end date (or present)
Company, Location (City, Province)
• Use reverse chronological order (ie most recent positions at top)
Academic Projects
Name of Position Date project was completed
• Describe project to show how you have utilized your academic skills in a practical, relevant way
Activities and Community Involvement (optional)

• Volunteer experience can be just as valuable as paid work; transferrable skills can be highlighted
through these activities (structure each position in the same way as work experience section)
Interests (optional)
• May include if you have room; gives hiring team a better sense of who you are

P a g e | 28
ACTION VERBS
• The underlined words are especially good for pointing out accomplishments.
Communication Skills:
 Addressed  Arbitrated  Arranged  Authored
 Collaborated  Convinced  Corresponded  Developed
 Directed  Drafted  Edited  Enlisted
 Formulated  Influenced  Interpreted  Lectured
 Mediated  Moderated  Negotiated  Persuaded
 Promoted  Publicized  Reconciled  Recruited
 Spoke  Translated  Wrote
Clerical or Detail Skills:

 Approved  Arranged  Catalogued  Classified
 Collected  Compiled  Executed  Generated
 Implemented  Inspected  Monitored  Operated
 Organized  Prepared  Processed  Purchased
 Recorded  Retrieved  Screened  Specified
 Systematized  Tabulated  Validated
Helping Skills:
 Assessed  Assisted  Clarified  Coached
 Counselled  Demonstrated  Diagnosed  Educated
 Expedited  Facilitated  Guided  Motivated
 Referred  Rehabilitated  Represented
Financial Skills:
 Administered  Allocated  Analyzed  Appraised
 Audited  Balanced  Budgeted  Calculated
 Computed  Developed  Forecast  Managed
 Marketed  Planned  Projected  Researched
Management Skills:
 Administered  Analyzed  Assigned  Attained
 Chaired  Consolidated  Contracted  Coordinated
 Delegated  Developed  Directed  Evaluated
 Executed  Improved  Increased  Organized
 Oversaw  Planned  Prioritized  Produced
 Recommended  Reviewed  Scheduled  Strengthened
 Supervised
P a g e | 29
Research Skills:
 Clarified  Collected  Critiqued  Diagnosed
 Evaluated  Examined  Extracted  Identified
 Inspected  Interpreted  Interviewed  Investigated
 Organized  Reviewed  Summarized  Surveyed
 Systematized
Technical Skills:
 Assembled  Built  Calculated  Computed
 Configured  Designed  Devised  Engineered
 Fabricated  Installed  Maintained  Operated
 Overhauled  Performed trouble-shooting  Programmed  Remodelled
 Repaired  Retrieved  Solved  Upgraded
Creative Skills:
 Acted  Conceptualized  Created  Customized
 Designed  Developed  Directed  Established
 Fashioned  Founded  Illustrated  Initiated
 Instituted  Integrated  Introduced  Invented
 Originated  Performed  Planned  Revitalized
 Shaped
Teaching Skills:
 Adapted  Advised  Clarified  Coached
 Communicated  Coordinated  Demystified  Developed
 Enabled  Encouraged  Evaluated  Explained
 Facilitated  Guided  Informed  Instructed
 Persuaded  Set goals  Stimulated  Trained
More Verbs For Accomplishments:

 Achieved  Expanded  Improved  Pioneered
 Reduced (losses)  Resolved (problems)  Restored  Spearheaded
 Transformed
Customer service example:

 Communicated effectively and provided strong customer service for up to 40 customers a day
 Trained a team of three new employees to handle stressful situations in a busy environment
 Promoted special menu options and increased sales by 10%
 Received employee of the month award twice in 2014
P a g e | 30
SAMPLE ARTS RESUME (Combination Format)
MATTHEW SNELL c/o Co-op Ed Office, University of the Fraser Valley

Email: coop@ufv.ca Phone: 604-854-4507
HIGHLIGHTS OF SKILLS
 Customer oriented; able to handle client complaints and inquiries
 Reliable, hardworking and organized; flexible team player
 Photocopying, faxing, memo-writing, answering and directing phone calls
 Dedicated, self-motivated individual with attention to detail
CUSTOMER SERVICE / RETAIL EXPERIENCE

 Personalized customer service, supervising teams of other sales associates
 Experience with cash registers, processing credit, debit and cash transactions
 Preparing bank deposits and closing tills at the end of the day
WORK EXPERIENCE
ABC Crime – Casual Sept 2016 – July 2018
ABC E Div. HQ, Anywhere, BC
 Scanned, filed, organized Performance Evaluations and sent copies to members
 Tracked cell phones and computers given to new members onto spreadsheet
 Updated 600+ person FSOC Master Phone List by adding and deleting members
 Reorganized the FSOC position files by reprinting labels and re-issuing folders
 Transcribed statements from witnesses, suspects, and other parties at request of the member;
encrypted files to send back when complete
Workplace Standards and Wellness Unit – Admin Assistant Nov 2014 – Jan 2015
 Updated member excel spreadsheet daily and tracked members who were Off Duty Sick,
Graduated Return to Work, Maternity and Paternity Leave
 Processed 2135 Medical Forms and 3414 Hazardous Occurrence Forms
 Updated Procedure Binder by updating SOP’s on various duties within the unit
 Emailed members for updates on medical status
 Active member of the EHQ soccer league and volleyball club; played 3-4 times a week
Admin Records - Info Management Specialist Co-op Jan – Aug 2015

 Created, retrieved, and maintained files for clients using established office procedures
 Sent and received files from other divisions around the country
 Answered client inquiries about file policy and retention of files
 Reviewed documents for disclosure for court orders and lawyer letters
 Sent correspondence to other units and National Headquarters for ongoing litigation
RETAIL WORK EXPERIENCE

Sales Associate 2015 – 2017
ABC Clothing, Surrey BC
 Provided tuxedo fittings and consultations for wedding parties and grads
 Operated computer system for orders and tracking
EDUCATION
Bachelor of Arts Degree 2016 – present
University of the Fraser Valley, Abbotsford BC
 Major in Sociology/Anthropology, Minor in Geography; 3.0 GPA
P a g e | 31
SAMPLE ARTS RESUME (Chronological Format)

Treena Reeves c/o Co-op Ed Office, Centre for Experiential and Career Education (CECE),
University of the Fraser Valley, Abbotsford, BC // Phone: 604-854-4507 // Email: coop@ufv.ca
SUMMARY OF QUALIFICATIONS
 Four years in people management experience, in large and small business
 Experience in administrative and clerical duties including invoicing and payment processing systems
 Seven years’ experience in customer service attending to a variety of clients with disabilities
 Seven years’ experience managing, training and upholding safety standard formulated training programs to
ensure universal understanding of these standards
 Six years’ experience organizing and managing large events and event volunteers
 Well-developed professional writing and communication techniques
 Critical thinker, able to react quickly and effectively to a variety of situations
 Able to multitask and manage various schedules, as well as create schedules for others
 Advanced computer skills: Microsoft Word, Excel, Simplicity, Publisher, Power Point, Website
Management, Social Media
ACADEMIC EXPERIENCE
Bachelor of Arts Sept 2015 - current
University of the Fraser Valley Abbotsford, BC
 English Literature Major, Sociology Minor
 Relevant Courses include: Philosophy, Deviance, Creative Writing, Academic Writing and Analysis,
Grant and Proposal Writing
PROFESSIONAL EXPERIENCE
Safety Coordinator & Human Resources Assistant April 2018 - Present
ABC Electrical, Abbotsford, BC
Human Resources:
 Recruit all levels of staff including management, apprentices and administrative staff
 Complete new hire orientations for local projects and out of town projects
 Track hiring trends to determine best advertising venues; negotiating contracts with venues
 Develop and modify pre-existing orientation program to create an online orientation system for new hires
to complete payroll documents, learn corporate policies, procedures, and safety training
 Research and plan corporate events for up to 150 staff
 Build positive and constructive relationships with staff, potential staff and clients
 Maintain website, content writing, photography and editing
Safety Coordination:
 Certifications: COR Internal Auditor, Principals of Injury Management, Trade Safety Coordinator, Certified
Fit Test Administrator, Occupational Joint Health and Safety Committee Member Training
 Create, review and implement safety policies and procedures in line with WorkSafeBC requirements
 Manage the Injury Management and Return to Work Program ensuring zero lost time due to injuries
 Complete COR Internal Audits as per BC Construction Safety Alliance requirements
 Oversee all aspects of the safety training and scheduling
 React to all incidents, investigations, WorkSafeBC site visits promptly; reduced the companies Injury
Frequency from 2.8 in 2013-2014 to 0.92 in 2014-2015 resulting in higher COR auditing scores and lower
insurance premiums
P a g e | 32
Employer Relations Associate (Co-op) Sept 2016 - Apr 2017

University of the Fraser Valley, Abbotsford, BC
Event Planning and Marketing:
 Planned and promoted numerous events on campus, including: recruitments, Career Fair, networking,
employer information sessions, employer roundtables
 Generated lists of attendees and invited employers, students, staff, alumni
 Coordinated operational needs, including: room bookings, menu/catering, set up/take down,
content/surveys, marketing strategies, advertising strategies, print material and follow up
Human Resources, Communication and Technology:
 Hired, trained and supervised the Career Peer Mentoring Program
 Conducted and oversaw the one-on-one appointments with students regarding: resume skills, job search
advice, cover letter writing and interview/business etiquette
 Managed scheduling using client management system
Research and Campus Outreach:
 Recorded meeting minutes for senior management review and ensured that all data was accurate
 Organized and maintained hard and digital copies of records
 Researched employment trends and generated data for higher level management
Manager Aug 2014- Sept 2016

McDonalds Franchise, BC and AB Locations
 Supervised upwards of 10 crew at a time
 Trained new employees to ensure vital skills of service industry were learned, including: communication
skills, attentiveness, problem solving, safety and cash handling procedures
 Processed payments and managed till systems
 Increased store productivity by developing daily action plans and communicating targets to coworkers,
senior management and CEO’s
VOLUNTEER EXPERIENCE
Gala Event Planning Committee May 2016 - Present
Community Supportive Care Society, Abbotsford, BC
 Attend monthly meetings and contribute ideas to planning the annual gala event
Marketing, Public Relations and Advertising Strategies May 2015 - Present

Community Supportive Care Society, Abbotsford, BC
 Negotiate business partner ships and long term business relationships
 Develop company marketing plan
 Aid develop a cohesive brand, recognizable in the community in accordance with company values
 Worked closely with Community staff members
Event Planning and Company Representative Aug 2014 - Present

McDonalds Franchise, BC and AB Locations
 Organize annual fundraisers; communicate event details with staff and members of the community
 Plan schedules for staff working up to and including event day
 Regional Company ambassador at event

P a g e | 33
SAMPLE BUSINESS RESUME
Brent Allen
c/o Co-op Ed Office, Centre for Experiential and Career Education
University of the Fraser Valley
Email: coop@ufv.ca Phone: 604-854-4507
SKILLS AND QUALIFICATIONS

• Experience in a business operations management and sales environment
• Computer Skills: Windows, Mac, Microsoft Word, Excel, PowerPoint and Internet
• Experienced with general office equipment and procedures
• Ability to work efficiently in a fast paced environment independently and with teams
while sustaining attention to detail
• Experience in scheduling, allocating work duties, providing direction, and training
associates
• Strong interpersonal skills from meeting and building rapport with new clients
• Proficient in communication through letter, email, phone and in person
• Strong problem solving skills from dealing with situations and people problems with
honesty and integrity
EDUCATION
Bachelor of Business Administration (BBA) Estimated Completion: 2019
Kwantlen Polytechnic University (KPU), Surrey, BC Concentration (Major): Accounting
Minor: Communications
Professional Communication Essentials Certificate November 2015

Kwantlen Polytechnic University (KPU), Surrey, BC
WORK EXPERIENCE
Income Tax Auditor (Co-op) May 2017 – Present
Canada Revenue Agency, Surrey, BC
• Managed an inventory of approximately 40 cases at various stages of completion
• Created initial letters, proposals, and final working papers
• Communicated with taxpayers and authorized representatives to facilitate the audits
• Used sections 5, 7, 67, 18, 18.1 and 40 from the income tax act
• Completed cases that include terminal losses, capital dispositions and T1 adjustments
• Handled and protected taxpayer information
Accounting Society of Kwantlen (ASK), Vice President May 2016 – April 2017
Kwantlen Polytechnic University (KPU), Surrey, BC
• Elected Vice President by the KPU Business Administration student body
• Organize, market and coordinate networking events with local and national CPA firms
• Gaining sponsorships from CPA firms through sales presentations (sales pitch)
• Attending CPA firm events and office visits in the Lower Mainland and Fraser Valley
P a g e | 34
BRENT ALLEN PAGE 2
WORK EXPERIENCE continued

• Constant communication with KPU Business Administration students, KPU Career Centre and
CPA firms regarding events, employment opportunities and recruiting processes
• Bi-weekly meetings updating board members on upcoming events and proposals
• Responsibly and effectively using ASK funds and resources
Position: Office Manager Jan 2015 – Present

ABC Transport Ltd. Abbotsford, BC
• Company Banking: Weekly Payments and Deposits
• Creating invoices, port reservations, letters and transportation documents
• Entering data into database system and ensuring all data is correct
• Overseeing company cash flow (revenue, expenses and liabilities)
• Constant communication with drivers to ensure timely container transactions
• Resolving any issues with delivery of containers to ports or drop off locations
• Follow up with customers to ensure satisfaction and resolve any issues or complaints
Connections Centre Sales Representative/ Customer Service Dec 2014 – April 2015
ABC, Abbotsford, BC
• Connection centre sales representative for Rogers, Bell, Fido, Telus, Virgin, Koodo
• Responsible for processing and signing customer agreement contracts
• Handling confidential information such as SIN and credit card information
• Continuous contact with vendors to ensure mobile contracts are up to date
• Authorizing employee discounts on contracts and Authorizing returns for electronics
• Daily auditing of cash registers and resolving customer complaints
Samsung Service Quality Control Auditor Nov 2014

ABC Technical Solutions Inc. Toronto, ON
• Conducted service audits for two businesses located in Chilliwack
• Took images of location and inventory
• Reported back to coordinator over email and phone
VOLUNTEER WORK
Tax Preparer March 2015
Business Administration Student Association, KPU
• Prepared over 15 tax returns for clients using ProFile tax software
Other volunteer work:
• Run for Water 2010 - 2015
• BC Liberal Campaign – South Abbotsford 2013
REFERENCES
Please contact for references
P a g e | 35
SAMPLE CIS RESUME
Austin Kruger
C/O Co-op Ed Office | University of the Fraser Valley | coop@ufv.ca| (604) 854 – 4507
ca.linkedin.com/in/austinkruger
• Over 1 year of experience in programming, operating systems, and troubleshooting through
education and co-op work experience
• Coding practise includes thorough code reviews, careful debugging and other techniques
• Detail oriented and accurate with strong numerical and mathematical knowledge of methods and
skills for computer aided design
• Effective team player with demonstrated interpersonal and communication skills
• Dependable, hardworking, efficient, and quick learner
• Fluent in English and French
TECHNICAL SKILLS
• Programming Languages: C, C++, Java, VB.NET
• Scripting Languages: CSS, JavaScript, Python, Ruby, PHP
• Web Development Languages: HTML, ASP.NET
• Database Languages: MySQL, Oracle, XML, DB2
• Operating Systems: Windows 9x, 2000, XP, Vista, 7, 8, Server 2008, Linux, Mac
• Development Applications: NetBeans, Eclipse
• MS Products: MS PowerPoint, MS Word, MS Excel, MS Access, MS Outlook,
MS Visio
EDUCATION
Bachelor in Computer Information Systems – Final Year Sept 2015 – Present
• Major in Software Development with the co-operative education option
• Relevant courses include Software Engineering, Introduction to Business, Introductory Statistics, Ethics
and other Management Issues, Distributed Programming, Networking Theory and its Applications, User
Interface and Design, End User Training and Support
Bachelor of Computer Science July 2014 – May 2015

University of Calgary Calgary, AB
• Major in Computer Science (CS), Minor in Physics
• A comprehensive degree including programming in OOP languages such as C/C++, Java, .Net Framework,
Database Management, Web Development, Operating Systems such as Windows, Linux, UNIX and Math
WORK EXPERIENCE
Software Tester (Co-op student) May 2017 – Present
IBM, Ottawa Ottawa, ONT
• Perform functional testing of CLM products, Jazz Reporting Service (JRS), Data Collection Component (DCC),
and Rational Reporting Development Intelligence (RRDI/Insight) and IPv6 compatibility
• Support the Translation Verification Team (TVT) team in Taiwan
• Developed automation scripts for DCC and JRS setup and configuration using JUnit
• Enhanced report definitions for existing reports in JRS using TURTLE editor
P a g e | 36
Austin Kruger Phone: (604) 854 – 4507
E-mail: coop@ufv.ca Page 2
WORK EXPERIENCE CONTINUED

• Improved existing SQL queries to make reporting output more accurate
• Volunteered in Future Blue Ottawa event as Games Captain
Lab Administrator Jan – Apr 2016

• Monitored two computer information systems course labs
• Resolved course related queries and problems of students
• Responsible for troubleshooting computer hardware, printer and network related issues
Co-Curricular Publicist Jan – Apr 2017

• Promoted the co-curricular record (CCR), a new way to get involved on campus
• Co-ordinated with other members of the Go Team for the smooth functioning of the promotion
• Explained and motivated university students why and how to work towards their CCR
Student Ambassador Jan 2016
New Student Orientation (NSO), University of the Fraser Valley Abbotsford, BC
• Explained functioning of the university and advised them with useful dos and don’ts
• Managed and navigated a group of six introducing them to the university campus
• Resolved queries raised by the students regarding the university and its campus
ACADEMIC PROJECTS
Website Development Nov 2017
• Developed a fully functional e-commerce website for a shopping mall in ASP.NET which included planning,
designing, analysing, implementing and testing phases
• Created and managed SQL database for the website
• Exhibited my website in XPLORE – ABC College science exhibition
Software Programming Dec 2016

• Programmed software in VB.NET to manage member data and finances for a health consulting firm
• Researched and compiled a market analysis report on Pfizer Inc.
ACADEMIC ACHIEVEMENTS AND AWARDS

• Student Union Society Annual Leadership Award for International Students 2017
• Dean’s List 2016 – 2017
REFERENCES
Available upon request
P a g e | 37
SAMPLE CRIMINOLOGY RESUME
JOHN TOEWS
c/o Co-op Ed Office, Centre for Experiential and Career Education (CECE),
Phone: 604-854-4507 E-mail: coop@ufv.ca
OBJECTIVE
I am seeking the position of ABC as it is my desire to utilize my skills and knowledge in a
professional environment of growth and excellence.
• Flexible team player who thrives in environments which require organization
• Ability to critically analyze data with attention to detail
• Self-motivated individual with time management skills
• Strong customer service and communication skills
• Committed to professional and educational development
• Proficient in Microsoft Word, Excel, SPSS, and PowerPoint
EDUCATION AND TRAINING

Bachelor of Arts in Criminal Justice 2016 - current
University of the Fraser Valley (UFV), Abbotsford, BC
Completed key courses:
• Quantitative Research Methods • Statistical Analysis
• Criminal Law • Criminal Procedures and Evidence
• Law Enforcement in Canada • Problem Management Skills for the Criminal
Justice System
Firearms License (expires 2022/03/31) 2016

Chief Firearms Officer of BC, BC
• Completed Canadian Firearms Safety
• Completed Canadian Restricted Firearms Safety
First Aid Certificate (expires 2020/01/05) 2017

Canadian Red Cross, Vancouver, BC
• CPR-C/AED
RELATED RESEARCH ASSISTANT EXPERIENCE

Research Assistant 2017 – present
Centre for Public Safety and Criminal Justice Research, UFV, Abbotsford, BC
• Assisting the Director of the Centre and the RCMP research chair with research
projects and administrative work; collecting and writing a literature review related to
youth risk factors; working in collaboration with the RCMP “E” Division for the
development of a police based at-risk youth screening tool; producing the project
description of the screening tool; revising and maintaining the Centre’s website
through the WordPress platform; and working in collaboration with other research
assistants
P a g e | 38
JOHN TOEWS Phone: 604-854-4507

Research Assistant (volunteer) 2017 – present

UFV, Abbotsford, BC
• Assisting a UFV professor with Doctoral research; attending training sessions, coding
data from Canadian Criminal Records based on variables related to prior record as a
consideration in sentencing; and working in collaboration with other research
assistants.
WORK EXPERIENCE
Communications Coordinator Sept – Dec 2016
ABC Safety, Abbotsford, BC
• Provided communications assistance for ABC Safety; planned and implemented a
colloquium concerning children with justice-involved parents, maintained the Centre's
website through the WordPress platform, produced newsletters, created visual
displays, responded to inquiries and compiled excel databases.
Skating Instructor / Community Recreation Leader / Skate Shop Attendant

City of Surrey, Surrey, BC 2015 – present
City of Abbotsford, Abbotsford, BC 2014 – present
• Teaching floor hockey lessons (to children ages 4-8); designing the City of
Abbotsford’s Kids can Bike program; providing training to new staff members;
supervising drop-in soccer; managing child care; leading gym and skate birthday
parties; teaching students (ages 2 to adults) in groups or individually how to ice
skate; lesson planning; facilitating games and safety instruction; evaluating student
progress communicating with co-workers; ensuring safety of patrons during public
skates; handling and distributing skates; and providing positive customer service to a
variety of ages and demographic groups.
Volunteer 2015 – 2016
Correctional Service of Canada, New Westminster, BC
• Helped paroled offenders reintegrate into society; attended training programs
(Workshops on boundaries and working with vulnerable individuals); mentored female
offenders; coordinated movie nights at community residential facilities; helped
facilitate rehabilitation programs; ran information booths at high, medium, and low
security penitentiaries; and helped inmates with their taxes, medical service plan, and
identification paperwork.
Executive Member 2012 – 2014

Student Council, ABC Secondary, Surrey, BC
• Led lunch time meetings, coordinated fundraisers, handled money, organized school
dances, mentored new leaders, and attended leadership conferences (Federal:
Canadian Student Leadership Conference, Provincial: BC Student Leadership
Conference, and Municipal: SD 36 Leadership Conference).
P a g e | 39
SAMPLE GEOGRAPHY RESUME

Jane West
C/O Co-op Ed Office, Centre for Experiential and Career Education (CECE) |
University of the Fraser Valley | coop@ufv.ca | 604.854.4507
• Experience communicating with the public both verbally and in writing.
• Experience introducing and teaching new concepts.
• Interest in the Agricultural industry.
• Understanding of the importance of sustainable farming practices.
EDUCATION
Bachelor of Science September 2015 – present
• Majoring in Biology, Minoring in Physical Geography
• Completing a concentration in Ecology
• GPA: 3.5
• Relevant coursework: GIS Applications, Methods in Freshwater Ecology,
Paleoecology, Conservation Biology, Biochemistry, Anatomy and Physiology of
Invertebrates.
ACADEMIC PROJECTS
Experimental Research Project 2016
• Provided assistance to instructor within a team of four students during early phases of
research
• Led group efficiently and maintained organized plan of action
• Researched journal articles and other pertinent academic literature
• Synthesized and summarized findings and presented them to instructor
• Created database of journals relevant to current project using Mendeley software
• Organized and participated in group presentation – received an “A” grade
WORK EXPERIENCE
Front Desk / Receptionist June 2015 – present
ABC Golf Centre Abbotsford, BC
• Greet and assist customers in a friendly manner
• Handle money and operate the cash register with accuracy
• Stock merchandise and maintain the general cleanliness of the facility
• Perform general office duties including photocopying, answering the telephone,
recording messages, scheduling tee-times and tournaments, constructing formal
letters, responding to e-mails, and updating social media accounts
• Interview, hire, and train new employees to company standards
P a g e | 40
Jane West – PAGE 2

Weighscale / Compost Attendant and Receptionist June – October 2014
ABC Recycling Program Abbotsford, BC
• Opened and closed the compost office (key holder)
• Greeted customers in a friendly manner
• Handled money and operated cash register, including end of the day cash outs
• Performed general office duties including photocopying, answering the telephone, and
recording messages
• Provided customers with up to date information on the items that were accepted at our
facility and where to dispose of those that were not
• Printed incoming and outgoing weights of trucks and input the data into Excel
Music Instructor September 2012 – June 2014

ABC Music Abbotsford, BC
• Taught piano and basic music skills to children ranging from ages 5-15
• Followed the Tritone Music Academy curriculum
• Customized lesson plans to suit the individual needs and goals of the student
• Maintained communication with parents on the progress of their children
Water Sampler December 2017 - present
ABC Environmental Partners Society Langley, BC
• Sample the Anderson Creek and Murray Creek Watersheds monthly
• Mix appropriate reagents with water samples in order to measure the ammonia, nitrate,
and phosphate levels with a Colorimeter
• Measure temperature, pH, dissolved oxygen, and hydraulic conductivity
• Record relevant observations
Demonstration Garden Volunteer October 2016

ABC Environmental Partners Society Langley, BC
• Assisted in the transfer of plants from the old garden site to the new garden site
• Carefully removed plants from ground and planted them in pots
Stream Project Team Member September – November 2015

• Created and installed leaf litter bags in a local stream
• Retrieved water samples, measured, height of water and temperature
• Examined and sorted the invertebrates found in the leaf litter
REFERENCES
SAMPLE SCIENCE RESUME

Tracey Mitchell
P a g e | 41
c/o Co-op Ed Office, Centre for Experiential and Career Education (CECE),
E-mail: coop@ufv.ca Phone: 604-854-4507
SKILLS AND ABILITIES

• Over one-year experience working in a lab setting.
• Pays attention to detail, such as verifying another technician’s test results.
• Exceptional communicator, effectively conveying information verbally and in scientific writing.
• Committed to all volunteer and work positions and attends all shifts.
• Able to work in a group setting, such as working with other lab technicians to coordinate work; also,
able to work in an individual setting, such as a brand ambassador.
• Knowledgeable in Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
• Multilingual (English, Punjabi, Hindi).
• Holds a Class 5 B.C. driver’s license.
LAB EXPERIENCE
Techniques Equipment
• Gel electrophoresis • Spectrophotometer
• Isolating/purifying DNA, RNA, and protein • Microcentrifuge
• Gel staining (Coomassie Blue staining and • Analytical Balance
Nitrocellulose membrane) • pH Meters
• Enzyme activity • Vacuum Oven
• Titrations of acids and bases • NIR Machine
EDUCATION
Bachelor of Science, Major in Biology Sept 2015 - Present
• GPA: 3.2
• Concentrations: Cellular & Molecular Genetics and Pre-med
• Relevant course work: Cell Biology, Molecular Biology, Genetics, Immunology
WORK EXPERIENCE
Quality Control Laboratory Technician (Co-op work term) Sept 2016 - April 2017
ABC Lab Technologies, Abbotsford, BC
• Conducted enzymatic tests by operating spectrophotometers and NIR machine.
• Prepared dilutions and troubleshoot enzymatic tests.
• Measured moisture, ash, fat, and solids content by operating the vacuum oven and the fat
extraction apparatus.
• Calibrated and verify equipment on a daily basis.
• Designed an experiment to optimize enzymatic activity.
P a g e | 42
Tracey Mitchell Phone: 604-854-4507


Tutor Jan 2016 – Present
AVID Mission Secondary School, Mission, BC
• Help guide grade 9, 10, and 11 students through problem solving techniques in subjects such
as Chemistry, Math, Biology, Science, Social Studies, and English.
• Instruct them in groups of 3-8 to solve questions.
Brand Ambassador Oct 2015 - Apr 2016

Mosaic, Fraser Valley, BC
• Represented Diageo (brands such as Smirnoff, Baileys, and Captain Morgan) in retail liquor
store locations.
• Greeted and attracted consumers to booth and delivered product knowledge.
• Provided consumers with samples by measuring the amount of alcohol using a jigger.
Volunteer Greeter Jan 2011 - Sept 2015
Abbotsford Regional Hospital and Cancer Center, BC
• Greeted people entering the hospital; helped them find patients, rooms, and sites by
providing clear directions.
• Assisted patients find wigs and directed them to their appointments in the Cancer Agency.
• Spoke Punjabi to help those who do not speak English.
Student Life Ambassador Sept 2015

• Received training on how to welcome new students by establishing a relationship with them,
coordinating games, and how to guide them through their first university experiences.
• Orientated groups of 25 new students attending UFV.
INTERESTS
• Snowshoeing, running, and biking.
• Reading historical fiction novels and painting.
REFERENCES
P a g e | 43
INTERVIEWS
What is the purpose of an interview?

• The goal of the interview is to assess whether you are the best person for the available
position; you have met the “on-paper” requirements, so the next step is to determine
your fit.
Interview tips:
1. Be prepared! Know where the office is and how you are going to get there on time; getting
lost will only add to your anxiety level. Arrive 5-10 minutes prior to your interview.
2. Take time to choose appropriate attire – appearance is important. Be clean, pressed, and
presentable.
3. Be organized – create a portfolio with copy of job ad, resume, cover letter, and references.
4. Learn about the organization and its services; the employer will want to know why you want
to work there and how you think you can contribute to the organization’s overall goals.
5. Identify the relevant skills and experience that you bring to the job. You must “sell” yourself,
qualifications and abilities. Be prepared with examples.
6. Have your cell phone turned off.
7. Shake hands firmly with the interviewer when you are introduced and again when the
interview concludes.
8. Speak clearly; maintain appropriate eye contact.
9. Be friendly and confident. Be yourself.
10. Be natural and sit comfortably with good posture. Don’t fidget. Try to relax and listen
carefully to the interviewer’s questions. Watch for opportunities to sell your skills.
11. Answer questions clearly and concisely; do not ramble. Pause to construct a thoughtful
answer – do not blurt out the first thing that comes to mind! Be specific and truthful.
12. Convey your strengths and abilities without appearing boastful or conceited; do not
exaggerate your qualifications.
13. Do not hesitate to show your (genuine) enthusiasm and engaging personality … remember to
smile  and look positive
14. Volunteer information only if it is positive and pertinent. Avoid using negative terms.
15. If you have been fired from a job and asked about it, communicate that you have learned
from your mistakes and have gained valuable experience.
Prepare two to three questions to ask the interviewer; avoid asking about benefits until you
have been offered the job.
P a g e | 44
There are generally four phases in an interview:

1. Greeting / Introduction
2. Employer’s Questions
3. Candidate’s Questions
4. Closing
Types of interviews:
• One-on-one
• Telephone / Skype
• Panel
• Assessments / technical
Preparing for the interview:

Sample interview questions
1) *Tell me about yourself.
2) Why are you interested in this position? Tell me what you know about this company.
3) Do you have previous work experience in this type of position?
4) How would your last supervisor describe you?
5) What are your strengths? *What are your weaknesses? (relate to the work environment)
6) What are your long-term interests?
*Tips for answering:
• “Tell me about yourself.” This is often an interview opener. Remember, the point of the
interview is to sell yourself and show that you are the best candidate for the job.
Structure this accordingly:
 80% = education, experience, skills
 10% = attributes and characteristics
 10% = personal interests
Sample answer: I am a third year Bachelor of Arts student with two years’ experience in
the retail and hospitality sectors. I have well developed customer service, leadership and
analytical abilities and am eager to get my career started in the banking field. I have solid
experience with computer applications including MS Office and various accounting
software. I am very detail oriented, enthusiastic and dedicated to my work. I am also very
interested in swimming and cycling, and volunteer with a neighborhood association."
• “What are your weaknesses?” This question can trip many people up. Think about it in
relation to the specific job and requirements – avoid answers that raise red flags (ie I am
often late to work) or personal characteristics (ie I am an emotional person). Choose a
weakness that is not going to be a major hindrance to the job AND address how you are
working on it.
P a g e | 45
EDUCATION RELATED
• Why did you choose to study in your field? Do you enjoy the program?
• What has been your favourite course? Why?
• How are your grades?
WORK RELATED
• What past job did you enjoy the most? the least? Why?
• Describe your working relationship with your previous supervisor.
• Why did you leave?
• What did you accomplish in your last job?
JOB SPECIFIC
• Why do you want to work here?
• Why are you interested in this industry?
• How do your technical skills and knowledge meet the requirements of this position?
PERSONAL QUALITIES
• What do you consider your greatest accomplishment? Why?
• Do you prefer working independently or in a group?
• Where do you see yourself next year? in three years?
BEHAVIOURAL INTERVIEW QUESTIONS

The idea behind behavioural based questions is that past performance is an indication of future
performance. These are typically questions that ask for a specific example as they are looking to
discover your skills.
COPING
 Tell me about a time when it was necessary for you to keep a positive attitude.
 Describe a stressful situation at work and how you handled it.
 Tell me about how you worked effectively under pressure.
 Have you ever made a mistake? How did you handle it?
ASSERTIVENESS
 Tell me about a time when your job required you to say, in a professional manner, how
you really felt about a situation. What did you say and how did you say it?
 What do you do if you disagree with your boss?
ORGANIZATION AND PLANNING

 Give me an example of a time in which you were effective, in doing away with the
constant “emergencies” and surprises in your work climate. How did your planning help
you deal with the unexpected?
 Tell me about how you prioritize when you work on multiple projects.
 How do you handle meeting a tight deadline?
P a g e | 46
GOAL SETTING
 In a high-pressure working environment, it is often necessary to prioritize your goals to
be sure that effort is allocated appropriately. Tell me about the most important
experience in your work history where you prioritized your goals successfully.
 Give an example of how you set goals and achieve them.
 Give an example of a goal you reached and tell me how you achieved it.
 Give an example of a goal you did not meet and how you handled it.
LEADERSHIP
 Even though the use of authority in a leadership role is not popular, it is necessary in
some situations. Give me an example of a situation when you used your authority to
influence another individual. Be specific.
 Share an example of how you were able to motivate employees or co-workers.
WRITTEN COMMUNICATION
 In some jobs it is necessary to document your work thoroughly. For example,
documentation might be necessary to prove you did your job correctly or to train
another person to do it. Give me an example of your experience in this area.
 Have you ever had to do “incident reports”, or reports of any kind?
 This job will require you to spend a large amount of time writing. Tell me about writing
experiences you have had that reflect your ability to do this job well.
TEAM BUILDING
 We cannot do everything ourselves. Give me an example of a time when you created
special team effort at work. Highlight the particular aspects of the situation that best
demonstrates your skill in this area.
 Building team spirit to get results is often a difficult thing to do. Tell me about a time
when you had your greatest success in building a team spirit. What specific results did
the team accomplish?
 Have you had to convince a team to work on a project they were not thrilled about? How
did you do it?
 Give an example of how you worked on team.
 Have you handled a difficult situation with a co-worker? How?
COMMITMENT TO TASK
 Give me an example of a time in which you found it necessary to put long hours into a
job. For instance, tell me about a period when it was necessary to take work home, work
weekends, or maintain unusually long hours. Be specific.
 Have you gone above and beyond the call of duty? If so, how?
P a g e | 47
3 steps to a great example are:

 What was the SITUATION?  What were your ACTIONS?  What were the RESULTS?
Sample interview questions to ask the employer:
• Do not ask about salary or benefits at this point – wait until you are offered the position.
• What are the next steps for this interview process?
• What does a typical day or week look like in this position?
• Can you tell me about the team I will be working with?
• What excites you about working here at ________?
It is illegal to discriminate against an applicant based on their:

• Race; colour; ancestry; place of origin
• Religion
• Marital or family status
• Physical or mental disability
• Sex; sexual orientation
• Age (19 or older)
Know your work rights in BC. Have any work related problems?
Go to the Employment Standards Branch of BC’s website to
get more information.
https://www2.gov.bc.ca/gov/content/employment-
business/employment-standards-advice
Go to the BC Human Rights Tribunal to get more information.

Human Rights and Duties in Employment Section:
http://www.bchrt.bc.ca/human-rights-duties/employment/index.htm
P a g e | 48
BUSINESS COMMUNICATION / ETIQUETTE
When you start applying for co-op or regular jobs, your first contact is through the company’s
online recruiting system or e-mail. Judgement on yourself and application starts right from this
point. There are some key points to keep in mind when you are working on your applications
and preparing to get that call for an interview.
Phone number & Voicemail:

• You must keep your most updated phone number in CareerLink. This is how your co-op
coordinator will contact you on behalf of the employer. Get into the practice of entering
your phone number in the following format (XXX-XXX-XXXX). Everyone is used to this format
and it makes it easy for the employer to pick up the phone and call you. When you have all
10 digits together, it makes it hard to remember the numbers.
• You must have a voicemail message, and do not feel obligated to pick up and answer the
phone all the time. If you are sleeping, in the bathroom or in a noisy area, let the voicemail
take the message. If the employer cannot leave a message, they may call back one or two
more times, but that is it.
• Have a professional sounding voicemail message, do not leave it on the system default
message. Something as simple as the following works:
“Hello, you have reached (first name) or (first and last name, enunciating first name
clearly) at XXX-XXX-XXXX. Sorry I can’t take your call at the moment, but please leave
your name, number and brief message, and I will get back to you as soon as possible.
Thank you have a great day!”
E-mail Contact:
• We will contact you only through your student e-mail contact. Ensure that you check this
account on a regular basis. Schedule it in if needed. If you have this account forward your e-
mails, make sure that your main account receives all e-mail from the student account.
• Be professional and polite when writing your e-mails and responses. Do not start off your e-
mails with “Hey”, or misspell the person’s name. If unsure of the spelling, double-check
before sending.
• Proofread your e-mails and all application documents, sometimes the littlest mistakes will
get your application tossed.
P a g e | 49
Leaving messages:
• Although it seems quite simple, many people do not like to leave voicemail messages. Many
of the voicemail systems will allow you to leave a message or re-record it if necessary.
• Keep it simple and leave a concise and informative voicemail for whoever you are calling
back. If you are calling back an employer and they are not available, leave a message. Do not
keep calling back, since you will become an annoyance to the front desk. Many phones now
also have call display, so it will also show that you called many times but did not leave a
message and will result in the employer questioning your telephone skills.
• Have a simple voicemail message such as the following:
“Hello, this is (first name, or full name) returning your call in regards to scheduling an
interview for the (position). Sorry I missed you but you can give me a call back at XXX-
XXX-XXXX. Again, the number is XXX-XXX-XXXX and it is (first name) calling. Thank you
and talk to you soon.”
• Remember to slow down when you leave your message. Many times people speak way too
quickly and makes it difficult to decipher the garbled sounding numbers.
• To help slow you down, write down the phone number as you speak it.
For co-op job applications that require you to apply to the company’s online
system, use your STUDENT e-mail address to set up the account, not the co-op e-
mail to prevent account/password conflicts.
**Friendly reminder to use your resume and cover letter with the UFV
Centre for Experiential and Career Education (CECE) contact details
listed below for ONLY Co-op Jobs.
c/o Co-op Ed Office, Centre for Experiential and Career Education (CECE)
University of the Fraser Valley, Abbotsford, BC V2S 7M8
Phone: 604-854-4507
E-mail: coop@ufv.ca
For regular jobs, use your own personal contact details.

P a g e | 50
AT THE WORKPLACE
Before you accept the job offer, you need to know the following:
• Job title, duties, salary and benefits
• Working hours and schedule
• Lines of authority (who to report to)
• Provisions for training and advancement
Checklist when starting your job:

• Have your Social Insurance Number (SIN) and banking information so that you can fill
out the necessary forms for tax purposes (TD1 and BC) and payroll
• Know the transportation bus routes and times or parking areas
• Have the appropriate dress code, ask if not sure
• Confirm lunch and coffee break times
• Follow company procedures and policies, read all manuals and guides
• Ask questions whenever having to sign any documents or contracts
Keeping your job:

• Be on time or early, confirm your work schedule
• Be there every day unless you are sick
• Call the employer ASAP if you cannot come to work
• Be productive by being a self-starter; ask questions and follow directions
• Know and maintain the standards expected by the employer
• Within reason, be expected to put in extra time or effort for rush projects
Attitude, Personality & Ethics:

• Be positive, motivated and supportive
• Leave all personal problems at home, do not get involved with office drama
• Be assertive and express your thoughts, ideas and feelings
• Be open to suggestions and new ideas
• Respect other peoples’ ideas and suggestions; work well with others on the team
• Respect company time, internet, property, equipment and classified information
Workplace Safety:
• If you feel “unsafe” in the workplace, talk immediately with your supervisor
• Confirm that the issue is addressed immediately and not put off
• Ensure that you have had training on handling dangerous goods or tools
***** Whenever you have questions or concerns about your co-op job, always feel free to talk
to your co-op coordinator. No question, situation or concern is too small or silly.
P a g e | 51
SOCIAL MEDIA
If you have not done so, try searching
yourself on Google at least once a month.
You need to be aware of what kind of
information gets pulled up when you do a
search.
Facebook:
• Is your Facebook profile locked down? Are your posts private or not? Check and change your
security and privacy settings
• Only post what you feel comfortable showing your grandmother
• Any posts or reviews that you write about companies will be public
LinkedIn:
• A professional network that allows you to connect to people and companies of interests
• Introduce yourself, do not just send a generic request for connecting
• View other people connected to your connections and see if you can get an introduction to
connect with them if they are in your career area
• Be selective and join a few groups of interests, read articles and post comments
Twitter:
• Review what you have tweeted already and privatize or delete inappropriate tweets
• Set up a more professional Twitter account if you want to start fresh
• Tweet appropriately and professionally, based on topics of interest in your field
• Follow people and organizations relevant to your job search targets
• Share and re-tweet good tidbits of information related to your professional interests
Blogs:
• This is where you showcase your interests, knowledge and writing skills
• Update it on a regular basis (weekly, monthly, etc.)
• Attach writing samples, course assignments or published work
• Keep in mind any copyright issues, and also give credit by providing links
Online Portfolios:
• Ideal for individuals in the artistic and creative fields, such as programming, design, music
and freelance
• Focus on the skills/experience that you want to sell and showcase your best work
• Include testimonials and make your information easy to navigate
• Include keywords in your profile, make it easy to find your contact info
P a g e | 52
CO-OPERATIVE EDUCATION WORK SEQUENCE PLAN

Student Name: ________________________________ Date: __________________________________
Program: _____________________________ Approx # of courses or credits remaining: ____________
Outline your intended study and work semester plan in the following table, starting with your current
semester. Please include your anticipated graduation semester.
Please Note:
• Diploma students – plan for a minimum of 2 work terms
• Degree students – plan for a minimum of 3 work terms
• Students are required to end on a Full-Time (9 credits minimum) study/academic semester
• International students: your co-op or internship employment cannot form more than 50%
(percent) of the total program of study.
Fall (Sept-Dec) Spring (Jan-April) Summer (May-Aug)

Year: 20___ Year: 20___ Year: 20___

Year: 20___ Year: 20___ Year: 20___

Year: 20___ Year: 20___ Year: 20___

Year: 20___ Year: 20___ Year: 20___
*If possible, please specify course details for study semesters. Example: Eng 105, CIS 285, BIO 202
Student: ____________________________________ Approved by: ___________________________

P a g e | 53
THE CO-OPERATIVE EDUCATION

AGREEMENT FOR STUDENTS
Name: Student Number:
This agreement outlines the principal terms and conditions governing students enrolled in the Co-
operative Education Program at the University of the Fraser Valley. It is consistent with the accreditation
standards outlined by the Co-operative Education and Work-Integrated Learning Canada (CEWIL).
I understand:
1: Admittance into the program requires the successful completion of the co-op and career
education course and the student/co-ordinator advisory meeting.
2: Participation requires active job search through CareerLink, the Centre for Experiential and
Career Education (CECE)'s online database, the preparation of job application documents,
attendance at job interviews, completion of work terms in accordance with university
regulations and the work contract, acceptable employer evaluations, and the punctual and
satisfactory completion of work term reports.
3: All co-op students must obtain a Social Insurance Number from Service Canada and coverage
through the Medical Services Plan from the BC Ministry of Health. *International co-op students
must obtain a co-op work permit from Citizenship and Immigration Canada. All students must
provide the Co-operative Education office with copies of these documents. It is the
responsibility of the student to ensure that their study and co-op work permit are valid for the
entire length of their work terms.
4: Co-operative Education degree designation requires completion of a minimum of 2 full-time
work terms for diploma or 3 full-time work terms for degree programs.
I agree:
5: For each work term I will register for the appropriate Co-operative Education course and pay
tuition and other applicable student fees. Co-op students on a co-op work term that have not
registered by the fee payment deadline will have a hold put on their account. They will be
required to meet with their co-op co-ordinator.
6: While in the Co-operative Education program I must remain in good academic standing, i.e. a
Grade Point Average of 2.33 for diploma, a GPA of 2.67 for degree programs, and abide by the
guidelines stated in THE CO-OPERATIVE EDUCATION HANDBOOK FOR STUDENTS.
I authorize:
7: The University to solicit positions on my behalf and to release my academic transcripts,
resumes, and other employment-relevant information to employers.
I have read THE CO-OPERATIVE EDUCATION AGREEMENT FOR STUDENTS and understand that failure to
abide by these terms may result in my expulsion from the program.
Student signature: Date:

Co-Op and Career Education Course Book 2021

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Co-Op and Career Education Course Book 2021

Uploaded by

Copyright:

Available Formats

CO-OP AND CAREER EDUCATION

CAREER EXPLORATION SECTION

APPLYING TO JOBS SECTION

BUSINESS COMMUNICATION & SOCIAL MEDIA SECTION

CENTRE FOR EXPERIENTIAL AND CAREER EDUCATION (CECE)

Kayla Webster, B.B.A.

Deanna Devitt, B.A., B.F.A.

WHY CO-OP EDUCATION?

HAVING A REALISTIC ATTITUDE TOWARDS CO-OP

FINDING JOBS ON YOUR OWN

Other Values Not Listed:

Identify your Top 5 Values:

1. Personal Skills – The “I Am” Skills (eg. I am hardworking . . .)

How or where do we learn skills?

MYTHS & REALITIES ABOUT SKILLS

Myth: You know what all of your skills are.

EMPLOYABILITY SKILLS FOR THE WORKPLACE & YOUR LIFE

SKILLS ASSESSMENT CHECKLIST

NAME OF SKILL EXAMPLE OF A SITUATION 1 2 3 4 5

Fill in My Top 5 Strengths and Other Strengths:

*Ability to Relate to Others:

Communication / Problem Solving:

Other Strengths Not Listed:

CAREER RESEARCH RESOURCE WEBSITES:

1. Go to www.careercruising.com (Username: UFV, Password: Career)

4. Three basic principles in Career planning and job search are:

CAREER RESEARCH WORKSHEET

Typical Job duties (list 3-5)

Education needed (Note: If you don't currently

Physical requirements or demands of the job

Main skills or requirements (list 3-5)

Salary ranges (low, average, high)

Occupational outlook (prefer the BC outlook

Similar or related occupations for consideration

How long do you see yourself in this job?

Are there any opportunities for growth?

What are the next steps of the career path?

SHORT & LONG-TERM JOB GOALS

Some things to consider when making short-term work goals:

Some things to consider when making long-term job goals:

What is the purpose of a cover letter?

Cover letter tips:

Types of cover letters:

STANDARD COVER LETTER – BASIC OUTLINE

Name (make font larger to stand out)

Contact Name and Title

Re: (Position title and/or company job posting #)

Dear (First Name Last Name or Hiring Manager),

Type Your Name

-SAMPLE GEOGRAPHY JOB POSTING-

Work Term 2015.05

C/O Co-op Education Office,

Simon Grant University of the Fraser Valley, Abbotsford, BC

February 20, 2018

RE: Application for ABC Program

Dear Mr. Sanga,

SAMPLE COVER LETTER – POINT FORM

RE: Application for ABC Program

Dear Mr. Sanga,

SAMPLE COVER LETTER – T-Bar C/O Co-op Education Office,

Simon Grant University of the Fraser Valley, Abbotsford, BC

RE: Application for ABC Program

Dear Mr. Sanga,