The scope of operations management ranges across the organization. Operations
management people are involved in product and service design, process selection, selection and management of technology, design of work systems, location planning, facilities planning, and quality improvement of the organization’s products or services.
Do you know the scope of OM?
Using your lesson 2, identify what scope of OM is being defined below. Use the given choices below.
Capacity Planning Motivation Distribution
Scheduling Training Maintenance Inventory Management Purchasing Assuring Quality Industrial Engineering
1. It is the process of determining the production capacity needed by an
organization to meet changing demands for its products. Capacity Planning 2. It is an arrangement of different aspects of manufacturing in an appropriate manner as to achieve desired production results. Facilities and layout 3. It is the process of arranging, controlling, and optimizing work and workloads in a production process. Scheduling 4. It is the process of ordering, storing, and using a company's inventory: raw materials, components, and finished products. Inventory Management 5. It can be broadly defined as meeting customer needs and expectations with a product. Assuring Quality 6. The general desire or willingness of someone to do something. Motivation 7. Teach a skill or type of behavior through practice and instruction over a period. Training 8. It has the responsibility for procurement of materials, supplies, and equipment. Close contact with operations is necessary to ensure correct quantities and timing of purchases. Purchasing 9. The purchasing department is often called on to evaluate vendors for quality, reliability, service, price, and ability to adjust to changing demand. Purchasing 10. Purchasing is also involved in receiving and inspecting the purchased goods. Purchasing 11. is often concerned with scheduling, performance standards, work methods, quality control, and material handling. Industrial Engineering 12. involves the shipping of goods to warehouses, retail outlets, or final customers. Distribution 13. is responsible for general upkeep and repair of equipment, buildings, and grounds. Maintenance
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