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Innovation in Language Learning and Teaching
Vol. 5, No. 1, March 2011, 35!61
Department of Spanish and Portuguese, San Diego State University, 5500 Campanile Drive, San
Diego, CA 92182, USA
(Received 24 October 2009; final version received 23 August 2010)
*Email: iyanguas@mail.sdsu.edu
because it is based on a process definition of motivation that allows for this type of
analysis.
disregard for the instructed SLA context (Crookes and Schmidt 1991) and that for
the area of educational psychology that, in their opinion, could guide the efforts of
L2 motivation scholars. This period is especially relevant for our present purposes,
since researchers (Dörnyei 2002; Dörnyei and Kormos 2000; Kormos and Dörnyei
2004) considered, as we do, that tasks and activities are units of investigation that
‘break down the complex and prolonged L2 learning process into discrete segments
creating researchable behavioral units’ (Dörnyei 2005, 80). We fully concur with the
focus of these studies (i.e. the task). However, by being cross-sectional, quantitative,
and based on non-concurrent self-reporting techniques, we contend, following
Ushioda (2009 and elsewhere), that they lacked the methodological tools to fully
analyze the dynamic processes that take place along task completion. This
observation was key in prompting us to examine the next period distinguished by
Dörnyei (2005), the process-oriented period, to find the theoretical and methodo-
logical bases that would enable us to carry out an in-depth analysis of the
motivational processes occurring along the task.
The emphasis during the process-oriented period was on motivation’s dynamicity
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which is the Action Control Theory proposed by Kuhl and associates on which
Dörnyei’s process model is based. MacIntyre, MacMaster, and Baker (2001) ran
factor analyses and concluded that the factor Action Motivation could be separated
as an independent factor, validating, in their view, the process model of motivation.
Chen, Warden, and Chang (2005) utilized the process model as theoretical
conceptualization to investigate the motivation of Taiwanese learners of English as
an L2 in Taiwan. Arguing that the motivations to learn an L2 such as English
probably vary depending on the cultural context, these authors used factor analy-
sis and structural equation modeling to explore relationships among different
variables they framed in the process model and self-evaluated skill in different
language areas. This study’s results showed that integrative orientation was not a
significant factor in this cultural context. In these authors’ views, success require-
ments may play an important role in understanding the motivators of this particular
population. These authors did not investigate motivation evolution, disregarding the
true dynamic nature of the process model. However, this study shows the validity of
the model to investigate the cultural context and non-dynamic aspects of motivation.
In a very recent study, Hiromori (2009) has assessed the relationship between
predecisional and postdecisional variables using a process model of motivation. This
study’s research design included self-report questionnaires for both predecisional and
postdecisional variables that were administered after participants had carried out the
task; in addition, only quantitative analyses were carried out. Results from this study
prove that the process model of motivation is a valid tool to investigate motivational
processes of L2 learners from a static standpoint (i.e. using questionnaires
administered once, right after the task).
The present study therefore represents the first attempt to analyze the dynamic
motivational processes that occur during task completion utilizing the process model
(Dörnyei 2000; Dörnyei and Ottó 1998). The focus, therefore, is on the actional stage
where, according to Dörnyei (2002), learners generate subtasks, and appraisal and
action control processes take place to cope with the immediate learning context, such
as quality of learning experience, external influences, or class structure. Figure 1
displays the actional phase of the process model (adapted from Dörnyei 2001).
According to this model, the actional phase begins when the individual is ready
to begin the learning action, when the process of choosing a course of action to be
Innovation in Language Learning and Teaching 39
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Figure 1. The actional phase of the process mode (adapted from Dörnyei 2001).
carried out is over (preactional phase). As Figure 1 shows, three basic processes come
into action here: subtask generation and implementation; appraisal processes; and
action control mechanisms. First, the learner starts implementing the subtasks that
were planned (in the preactional phase) and during the course of action continuously
creates more. Then, during the course of action the individual constantly evaluates
the stimuli coming from the environment and the progress toward the task (appraisal
processes). Closely linked to these appraisal processes, action control mechanisms
‘enhance, scaffold or protect learning-specific action’ (Dörnyei 2001, 89). In other
words, motivation is maintained and protected so that the action can be carried out
(‘actional outcome’ in Figure 1).
The force with which the individual carries out the action during this phase is
affected by a set of executive motives. Dörnyei (2001) argues that the largest group of
these executive influences is related to the appraisal system. The rest of the
components, according to him, concern the action control processes, the impact of
external influences, and the factors inherent to the action itself. All these processes
and forces shape the actional outcome, which can be either achievement of the goal
or termination of the action. The optimal scenario is of course that the actor achieves
his or her goal (Dörnyei 2001).
The present study investigates the occurrence of the three processes shown in
Figure 1: subtask generation and implementation; appraisal processes; and action
control processes. A writing task was used to assess the frequency and type of action-
related processes. Two types of data gathering techniques were available in the
literature to capture these processes: concurrent and stimulated retrospective verbal
protocols. Given the nature of the processes under scrutiny and their constant
dependence on the immediate context of occurrence, concurrent verbal protocols
were deemed the most appropriate tool to be utilized. Furthermore, memory decay
40 Í. Yanguas
(Gass and Mackey 2000), one of the major criticisms that supporters of retrospective
verbal protocols have to face, was thus avoided.
Think-aloud protocols
Several scholars, both in mainstream academic motivation and L2 motivation
literature, have previously argued for the use of concurrent verbal protocols as a
possible means to gain insight into what is happening in learners’ minds as they
perform any academic task (Ames 1986; Crookes and Schmidt 1991; Julkunen 2001;
Pintrich and Schunk 2002). Learners are asked to verbalize their thoughts, which are
recorded, while carrying out a learning task. Stimulated recalls, by contrast, take
place a short time after the task: participants are exposed to the recording of their
task performance and prompted by the researcher to recall their thought processes at
specific points of their performance.
Which verbal protocol to use is not without controversy. Think-aloud proto-
cols have been widely utilized in several fields since the 1980s (for a summary, see
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Bowles 2010). It was not until the early 1990s, however, that a very important
distinction was made concerning the use of verbal protocols to investigate cognitive
processes. Ericsson and Simon (1993) categorized verbalizations as either concurrent
or retrospective. The former would imply subjects verbalizing their thoughts while
carrying out the task, whereas the latter would make participants recall their
thoughts shortly after completing the task.
There are limitations to both methods. On the one hand, concurrent verbal
protocols have been argued to be reactive; that is, several researchers contend that
demanding subjects to think aloud while carrying out a certain task places an
additional burden on participants’ cognitive load so that final performance is most
certainly affected (Ellis 2001; Jourdenais 2001). On the other hand, retrospective
verbalizations are obviously ‘subject to confounds such as memory decay’ (Bowles
2005, 21). It is therefore possible to question the validity and accuracy of the
information gathered through the use of this technique. Additionally, one has to
acknowledge the fact that there are certain internal processes that cannot be verbalized.
Verbalizations have not been commonly used in L2 motivation literature, even if
the use of techniques that allow the researcher to gather introspective data has been
advocated in this strand of research (Crookes and Schmidt 1991). Furthermore,
Julkunen (2001), showing support for the research of motivation before, during, and
after the learning task, considered verbal reports as a possible technique to probe
motivational processes at work during task completion. In the academic motivation
literature, however, verbalizations have been used to collect data while young learners
worked at a task.
Diener and Dweck (1978) reported on two studies that investigated differences in
performance between helpless and mastery-oriented children. The two studies only
differed in the use of think-aloud protocols. The first study examined the nature of the
differences during failure between helpless and non-helpless children using stimulated
recall. The second study utilized non-metalinguistic verbalization protocols to
investigate significant cognitive!motivational differences during failure between
helpless and non-helpless children. Results of these investigations revealed that these
groups of children used different cognitive strategies during task performance.
Furthermore, authors argued that the occurrence and type of cognitive processes
that take place might be a critical individual difference between subjects. More
Innovation in Language Learning and Teaching 41
importantly, however, these results show that concurrent verbal protocols can be of use
when investigating cognitive!motivational processes as the learning task is performed.
Summing up, ‘there is no one, best type of self-report measurement, the choice of
the instrument must match the purpose for the assessment and the research problem’
(Pintrich and Schunk 1996, 19). Both concurrent and retrospective verbalization
techniques have been supported and criticized in the literature, both techniques have
their pros and cons; it is therefore the researcher who should make an informed
decision as to which one to use depending on the research problem, the research
design, and the tasks utilized in the study. It thus seems logical that for the purposes
of the present investigation concurrent verbalizations are used, since their utilization
matches both the purpose of the assessment and the research problem. Furthermore,
not only will this study be the first to tap into the process model’s actional phase
(Dörnyei 2000; Dörnyei and Ottó 1998) using concurrent verbalization techniques,
but it will also pioneer their use in the motivational strand of research. In this
manner, insights from the present investigation could be significant methodologically
and furthermore be of use for other types of motivational research.
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Method
Participants
The participants that took part in this study were enrolled in one section of ‘Review of
oral and written Spanish for native speakers educated in the United States’ (N "20) at
a major public research university located along the Baltimore!Washington, DC
high-tech corridor. As could be expected, these participants’ origins were mostly
Hispanic (see Appendix 1). The origins of these participants were diverse: seven
participants were from Central America; four from a Caribbean country; and the rest
were from different Spanish-speaking countries. There is one participant who
reported being from Romania. Most participants were born in the USA and only
two subjects had had any significant schooling abroad experience. As far as language
preference is concerned, no participant claimed to prefer Spanish to English; they
preferred English or chose both. More than 80% of participants claimed to speak
Spanish at home on a regular basis whereas only half reported using Spanish with
42 Í. Yanguas
Procedure
Participants met once in the language lab at their regular class time in the third week
of November. Both the instructor of the class and the researcher were present at this
time; participants were familiar with the researcher, given that this study was part of
a larger longitudinal project that investigated general and specific motivation
throughout the semester. As such, the researcher had known learners in this class
from the beginning of the semester. This longitudinal project involved interviews at
the beginning and at the end of the semester to tap into participants’ motivations to
take Spanish in college and their attitudes toward Spanish and their community. In
addition, participants’ task motivation was investigated in relation to different tasks
and activities along the semester. The present study reports on the investigation of
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The researcher went through the instructions with learners, making sure they were
clear. On the blank page they were given to write on, participants were reminded to
always think aloud. Additionally, the researcher reminded participants to think
aloud while circulating in the language lab. After 25 minutes, the researcher gathered
all the writing samples. This time was set after the pilot study, in which all
participants finished the task within this time frame.
Materials
Semi-guided writing task
In this writing task, participants were instructed to create their own story based on
three comic strips. Baldo comic strips (by Hector D. Cantu and Carlos Castellanos),
which feature Latino characters and themes, were used for this activity. On the strips
used in the present study, we can see Baldo and his father interacting in different
ways. Participants were asked to chronologically follow the strips and to tell the story
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in the past tense. They were encouraged to describe participants and to include some
of the things they said. Emphasis was made on the use of connectors so that the story
flowed well. This free writing activity was used to practice and reinforce the patterns
they had previously developed in class for narrative writing (Appendix 2).
Analysis
Think-aloud protocols were transcribed using NVivo 8.0; this qualitative data
analysis software produced by QSR International allows researchers to easily
organize and analyze complex non-numerical data. All 20 protocols were transcribed
at word level using this software. As is common in the SLA literature that has
implemented concurrent verbalization procedures, a mixed-method approach was
utilized to code the transcriptions: instances of motivational processes were
quantified and excerpts of the think alouds themselves were used as examples
(Bowles 2010).
Since RQ1 looked for evidence in the verbal protocols of the motivational
processes proposed by the process model for the actional phase, the verbalizations
were analyzed according to this predetermined set of processes. As discussed above,
these processes include the generation and implementation of subtasks, the appraisal
of one’s achievement, and self-regulatory strategies. The type of evidence to account
for these processes, however, was left open so that the verbal protocols could be used
to uncover them. Following Rosa and O’Neill (1999), these categories or processes
were first operationalized so that two raters could independently analyze the
protocols. In this fashion, raters received the following working definitions of each
process, based on Dörnyei (2001):
After all the transcriptions of the verbal protocols had been independently analyzed
and coded for instances of the above processes by both raters, all cases were discussed
until 100% agreement was reached.
It is essential to bear in mind that the think-aloud protocols inevitably revealed
two types of motivational evidence: verbal and behavioral. The former was
instantiated through words whereas the latter could be inferred indirectly through
what participants said, how they acted, or the attitudes they showed. Behaviors are
critical, since motivation is considered to be an antecedent of behavior (Csizer
and Dörnyei 2005). This analysis goes in line with previous literature in which it is
argued that motivation can only be inferred from verbalizations and behaviors
(Pintrich and Schunk 2002). However, it is also critical to acknowledge that there
might be certain aspects of motivation that cannot be captured by concurrent verbal
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protocols.
All cases in the protocols, both verbal and behavioral, were coded and discussed
if coders considered they were indicative of any of the processes operationalized
above: (1) generation and implementation of subtasks; (2) appraisal processes;
and (3) self-regulatory strategies. There were no preset coding units; coders agreed
to mark evidence, be it verbal or behavioral, for any of the above processes.
For example, in lines 1!8 from John’s think-aloud protocol, underlined text shows
what coders considered as behaviors whereas bolded text represents coded verbal
evidence:
[Unintelligible, reading the instructions]. . .OK, good, comenzamos, let’s go! [. . .] pues es
una historia sobre Baldo que le está hablando a su papá de que quiere tener un carro y
cuando camina Baldo ve un carro que dice for sale un rótulo. . .y luego. . .um. . .su carro
y. . .también. . .
(Ok this is a story about Baldo who is telling his dad about how he needs a car and when he
is walking down the street he sees a car for sale).
On the one hand, both reading the instructions and summarizing the story are
actions that were considered by coders to represent the implementation of subtasks
within the writing process. On the other hand, these words ‘OK, good, comen-
zamos, let’s go!’ were thought to represent verbal evidence of this participant’s
self-regulation.
The analysis carried out for RQ2, which explored motivational fluctuation in the
think alouds, did not involve any predetermined categories. Rather, coders explored
the data to discover meaningful motivational patterns, as suggested in the literature
for qualitative analyses (Dörnyei 2001). These patterns were then discussed between
the raters until total agreement was reached. It was then possible to analyze and
discuss these patterns in terms of the motivational processes in RQ1. In this manner,
light could be shed on the type of motivational process that can take place in a
certain motivational pattern.
Innovation in Language Learning and Teaching 45
Results
RQ1. Is there any evidence of the executive motivational processes that occur during the
actional phase in the verbal protocols gathered?
To find an answer to this research question, coders used the working definitions of
each motivational process that the process model proposes (see above) to code the
data. The protocols seemed to reveal behaviors or statements referring to the quality
of the learning experience, perceived progress/success, performance appraisal,
distracting influences, boredom, and self-regulatory strategies. According to the
process model, these are instances of action control and appraisal processes that
occur during the actional phase. Table 1 shows numbers of pieces of verbal evidence
and behaviors coded per participant (real names are not used).
As can be seen in Table 1, 14 participants’ protocols seemed to show some kind of
appraisal process having to do with the quality of the learning experience, statements
of perceived progress/success, or performance appraisal. In addition, raters
considered that 16 participants’ think alouds displayed tokens of action control
processes. These results would lead us to believe that the motivational functions and
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processes that Dörnyei and Ottó proposed take place during the actional phase.
Most participants’ verbal protocols seemed to show some kind of appraisal process
having to do with the quality of the learning experience or with perceived progress/
success in relation to the task. In addition, the majority of participants’ think alouds
were considered to display tokens of action control processes, such as coping with
distracting influences, boredom, or instances of self-regulatory strategies. As
discussed above, this evidence in the protocols was either verbal or could be inferred
from their behavior.
Due to the lack of space not permitting detailed results for every participant to be
shown, John’s verbal protocol is used below to illustrate the motivational processes
being discussed. In order for the reader to be able to contextualize every instance, the
whole think aloud is provided in Appendix 3. Other participants’ protocols are used
if further evidence is needed.
As far as the generation and carrying out of subtasks are concerned, there is the
need to emphasize the difficulty of distinguishing action control processes as
operationalized here and processes related to the writing task itself (see for example
lines 18 and 22 in John’s think-aloud protocol. These were not coded as subtasks !
coders considered these as writing strategies integral to the process of writing).
A special effort was made by coders to isolate the former from the latter but we need
to acknowledge that it might not have always been possible to do so successfully.
These results, therefore, need to be interpreted with caution.
It seems that John began the task by creating two subtasks. First, after instructions
had been given, he chose to read the instructions again (line 1) and then decided to
give a summary of what his story was going to be about (line 5). The generation of
these two actions to start the writing task would mark the beginning of the actional
phase and would prepare John to carry out the activity. Besides momentarily pausing
to think (i.e. lines 11, 15, and 16), and reviewing the last sentence he wrote (i.e. lines 18
and 22), John continued to write until he was halfway through his story. It was then
when he decided to stop and review his whole writing (line 35). The implementation of
this subtask seemed to help this participant to maintain his focus and assess how the
story line was developing. John then continued to write with minimal stops until he
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46
Table 1. Motivational functions during the actional phase.
Í. Yanguas
Motivational Subtask Quality Task Appraisal Self- Coping with Coping
pattern Participant generation/ learning progress/ of task regulatory distracting with
groupa (#) implement experience success perform strategy influence boredom
1 John (1) 4 2 0 3 0 0 0 3 1 0
1 Natalia (2) 3 3 0 1 0 1 0 2 0 0
2 Mario (3) 0 0 0 0 0 0 0 0 5 1
3 Tomás (4) 3 2 0 1 1 1 0 3 2 0
1 Andrés (5) 3 0 0 2 1 2 0 3 0 0
1 Chris (6) 3 0 0 0 0 0 0 3 0 0
1 Rico (7) 2 1 0 1 1 1 0 3 3 0
2 Darı́o (8) 0 0 1 0 1 1 0 1 7 0
1 Micaél (9) 3 1 2 2 0 1 1 2 1 0
1 Mónica (10) 3 2 0 1 0 1 0 0 0 0
3 Ofelia (11) 2 0 0 2 1 1 0 1 1 1
2 Anne (12) 1 0 3 0 2 0 1 1 4 3
3 Carlota (13) 1 1 2 1 1 0 1 0 0 1
3 Noelia (14) 3 1 1 2 1 0 1 0 0 0
2 James (15) 0 0 0 0 0 0 0 0 1 1
2 José (16) 2 0 0 0 0 0 2 0 1 0
1 Rosana (17) 4 0 0 0 0 0 0 0 0 0
3 Mireya (18) 2 1 0 1 0 1 0 0 0 0
1 Jairo (19) 5 0 0 0 0 0 0 1 2 0
1 Lorena (20) 0 0 1 0 1 0 1 0 1 0
a
For motivational pattern group see Table 3.
Innovation in Language Learning and Teaching 47
finished in line 56 and proceeded to reread his story and review his writing for the final
time. This subtask could be considered the last phase of the writing process and the
last subtask in the actional phase for John; he read the writing he produced and made
final changes and corrections.
The postactional phase was deemed to begin in line 61 when John evaluated both
his writing and the activity itself. This phase is not the focus of the present
investigation but, as has been discussed above, this stage begins when the goal has
been achieved or the action has been terminated. The former would be the case for
John who assessed here the difficulty of the task and his success.
The evidence for the generation and implementation of subtasks in John’s
actional phase was thought to be mainly behavioral. In other words, raters found no
explicit verbal report that this participant was going to generate or implement a
subtask. Rather, John’s think aloud contains verbal data that would indicate the
implementation of subtasks such as the ones discussed above. This participant did
not announce that he was going to start with a summary of his story as part of the
writing process, he just did. Lines 5!7 illustrate this point:
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alright, so. . . um. . .pues es una historia sobre Baldo que le está hablando a su papá de
que quiere tener un carro y cuando camina Baldo ve un carro que dice for sale un
rótulo. . .y luego. . .um. . .su carro y. . .también. . .
(Ok this is a story about Baldo who is telling his dad about how he needs a car and when he
is walking down the street he sees a car for sale).
This is not always the case; some participants did announce what they were going to
do as part of the writing process, therefore creating a subtask. For example, Tomás
said after he finished with the first comic strip:
. . .yyy vi un nuevo dent, un nuevo dent al fffffrente. . .[laughter can be heard but he
continues to write and think aloud] por laaa izzz. . .quier. . .da [he laughs with classmates
but he doesn’t seem to lose focus]
OK lo voy a leer [he reads what he has so far for the first comic strip] terminé el
primero. . .wassup pop le dijo Baldo a su papá. . .
(. . .and I saw a new dent on the front on the left hand side. OK I’m going to read it, I
finished the first comic strip.)
Tomás stated that he was going to read what he had so far for the first comic strip
and then he read it. He therefore explicitly created a subtask within the whole writing
process that seemed to help him manage the task.
As far as ongoing appraisal is concerned, John’s verbal protocol provides good
examples of the types of verbalizations that have been coded and analyzed for this
category. In this case, all cases were verbal instances (and not behaviors); participants
seemed to assess and evaluate the task, their progress, and the learning experience in
relation to the task. As could be expected, this evaluation could only take place
through explicit verbal statements. In lines 21!22 in John’s verbal protocol, we find a
very good example of what raters considered to be signs of this participant evaluating
the writing experience: ‘this gonna take long!’ As we can see in Appendix 3, this
exclamation took place very shortly after John began to actually write, when he
realized that it was going to be a long process. We could find another type of appraisal
48 Í. Yanguas
in lines 42!43: ‘there, there you go.’ This instance would not have to do with the task
in general but with this participant’s success in finding the right word to express what
he wanted to say at that precise moment. As such, this type of assessment would have
to do with task progress. Finally, in line 42 we find two different types of appraisal: on
the one hand, one that seems to be related to the process, ‘me gusta’ (I like how this is
going); this expression seems to indicate that this participant was happy about how his
story was progressing. On the other hand, the expression ‘creo que voy bien’ (I think
I’m doing good) could be related to his perceived success in performing the task.
As can be seen in Table 1, there seem to be no instances of appraisal of task
performance in John’s think-aloud protocol. However, we can turn to Darı́o’s verbal
protocol to illustrate this type of process. Darı́o was very much distracted by his
classmate from the very beginning. In addition, raters considered that he was not
very focused on the task. However, we could find an example (underlined text) of
appraisal of task performance when he is writing about the second comic strip:
[singing] pasame la botella [laughing]. . .lo regaña porque blado le sigue, le sigue
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([singing] pass me the bottle [laughing]. . .he is mad at him because he keeps on bugging
him [talking to classmate] say, let’s say, hey how do you say bug someone, you can’t say. . .I
was going to say. . ., bug, right? Yes, yes, about the things he wants [he goes back to
writing]. . .my story’s good!)
Action control processes are those mechanisms ‘that are called into force in order to
enhance, scaffold, or protect learning-specific action’ (Dörnyei 2001, 89). As
proposed by the process model, these types of processes come into action during
the actional phase and not only mainly serve to protect the action from influences
that might negatively influence it, but also to simply maintain an appropriate
motivation level. Line 1 in John’s verbal protocol was interpreted by coders as an
instance of this participant trying to protect whatever motivation he had created in
the preactional phase; he seemed to pump himself up to begin the task: ‘OK, good,
comenzamos (let’s start), let’s go!’ In line 11, we could find evidence for a different
type of self-regulation process, one that seems to allow John to deal with a
distracting influence (‘man, it’s noisy here!’) and go right back to the task, as we see
in the following lines.
Table 2 displays a summary of the types of motivational processes coded in the
transcription of John’s think-aloud protocol.
As Table 1 shows, some participants were considered to deal with boredom
during the actional phase of the task. It was not so in the case of John, but Mario
clearly stated that he thought that the task was boring:
A ver, let’s see [to classmate] man, this is so boring! [He goes back to writing]
Después. . .después de que venga, después de. . .,después de. . .de hablar con él
comenzaron a. . .ca minar y Baldo ve un carro que. . .[to classmate] how do you say
for sale?
(Let’s see [to classmate] man, this is so boring! After. . .after he comes, after talking to
him, they began to walk and Baldo sees a car that. . .[to classmate] how do you say for
sale?)
Innovation in Language Learning and Teaching 49
Process Example
Generation/carrying out Line 1: reading instructions
subtasks Lines 5!14: summarizing his story
Lines 35!36: reviewing his writing
Lines 59!60: reading his story and reviewing his writing
Ongoing appraisal (of one’s Line 18: ‘lo que va a costar aquı́ es poner los. . .the accent
achievement) marks’ (quality of learning experience)
Lines 21!22: ‘This gonna take long!’ (quality of learning
experience)
Line 42: ‘me gusta. . .creo que voy bien’ (task progress/success)
Lines 44!45: ‘There, there you go. . .’ (task progress/success)
Lines 53!54: ‘what? no!’ (task progress/success)
Action control Line 1: ‘. . .let’s go’ (self-regulatory strategy)
(self-regulation) Line 11: ‘It’s noisy here’ (distracting influence)
Line 15: ‘. . .Bueno comencemos a escribir’ (OK, let’s start
writing) (self-regulatory strategy)
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Line 28: ‘. . .OK, a ver cómo va.’ (OK, let’s see how this is going)
(self-regulatory strategy)
The underlined statement would indicate that this participant coped with boredom
during the task. He seemed to be successful at dealing with this influence because he
managed to keep on writing after he stated that the task was boring. Furthermore, he
showed proof that he was thinking ahead in his story by asking his classmate for
some word he needed.
In summary, the above results might show evidence of some executive
motivational functions in the form of strategies to manage cognitive processes,
appraisals of performance, and generation of subtasks. Furthermore, they could
provide examples of the abundant number of factors that learners have to cope with
when performing a writing task of this sort. The process model seems capable of
explaining some of these processes: on the one hand, action control processes that
allow participants to deal with the immediate learning context; on the other,
appraisal processes that have to do with participants’ perceived quality and value of
the task as well as their perceived progress. As discussed above, however, some
motivational processes might not be captured through concurrent verbalizations.
RQ2. Is there any evidence of motivation evolving throughout the task in the verbal
protocols gathered?
RQ1 provided what we considered examples of how participants could actively
maintain and protect during the actional phase whatever motivation they had
generated in the preactional stage. In order to find an answer to RQ2 and assess
whether their motivation might have evolved during the task, motivational patterns
were distinguished for each verbal protocol.
The in-depth analysis of the think-aloud procedures produced by participants
seemed to reveal two types of motivational patterns. On the one hand, there were
those participants whose motivational level raters considered not to change during
the task: high and low levels could be distinguished here. On the other hand, there
were those think-aloud protocols that could be said to show some indication of
50 Í. Yanguas
Motivational patterna
Motivational
change
Same motivational level (N"15) (N "5)
HIGH Increasing
(N"10) LOW (N "5) (N "5)
Subtask generation 30 3 11
# ! # ! # !
Quality learning 9 3 0 4 5 3
experience
Task progress/success 10 3 0 3 7 4
Appraisal of task 6 2 4 1 3 2
performance
Self-regulatory 17 2 4
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strategy
Distracting influence 8 18 3
Boredom 0 5 2
a
1 " high; 2 " low; 3 " increasing.
motivational change. Table 3 displays the number and type of motivational functions
per pattern group; most participants were reckoned to remain constant in their
motivational level, only five were considered to vary their motivation during the task.
Participants in this group (HIGH) seemed to start the actional phase very much
focused on the task. From the very beginning they would show signs of being
engaged in the process of writing. John’s think-aloud protocol would be a good
example of this type of pattern where no sign of change could be found. This
participant’s think aloud shows how his involvement in the task might not have
decreased at any point during the actional stage, even when he had to cope with
external distracting influences, such as noise (line 11). Coders could not find any
explicit indication that there was a variation in his willingness to sustain his effort to
complete the task. Contrastingly, raters coded strategies that were considered to be
meant to maintain that effort by refocusing after a distraction (line 12) and
appraising positively his performance (line 42).
As shown in Table 3, participants in this group seemed to create and implement
more tasks than both of the other two groups. In addition, they tended to evaluate
the task and their progress in positive terms. Finally, they were considered to use
more self-regulatory strategies than either of the other two groups. A possible
interpretation for these results is that these highly motivated participants used
subtask generation and self-regulatory strategies as a way to maintain their focus to
successfully carry out the task.
At the other end of the spectrum, the LOW group seemed not to be ready to cross
the threshold between the instructions to carry out the task, where motivation should
have been initiated, and the actual beginning of the writing task, where motivation
has to be maintained and protected. In other words, it appears as if they did not
create the motivational impulse necessary to initiate the task at hand. These
participants carried out the task, but at no time was there an indication of them
Innovation in Language Learning and Teaching 51
being more motivated than at the beginning of the task; in other words, they would
display the same low motivational levels all through the task. Anne, for example,
started the task in the following manner:
[Laughing out loud] [She talks to classmate]. . .you are a douche, you were? I think I’ve
seen these comics before. . .¿pasado? (Past?) ohhh a story about what’s going on? Still it’s
complicated [humming] I don’t know what’s going on through my mind. . .lots of things
going on through my mind. . .definitely not Spanish though [Laughing with classmate]
[She goes back to writing] que estaba incorrecto, el fue [Laughing with classmate] a la
librerı́a OK I can’t spell! Li bre rı́a y agarró un libro para. . .how to be a teacher, para un
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libro que enseña. . .que en se ña como hacer un profesor, le enseñó a su pa. . .pá, le en se
ñó a su papá y. . .um el li bro y su buena in ten ción es su pa. . .pá se alegró, a le gró, a le
gró, su hijo tratando, tra tan do de mejorar, me jo rar, pero Baldo dijo que to da vı́a no
que rı́a un tra ba jo y su pa. . .pá se [to classmate] how do you spell disillusioned? de si
oo. . .llu. . .a do OK this is so wrong! I know the word!, su papá. . .se disuuu. . .ado ok
that’s wrong but whatever! se disu. . .no. . .pen san do que su hijo. . .que su hijo [laughing
with classmate] nunca va a aprender como ser responsable. . .res pon sable, ok the end or
fin, yeiiiiiiiiiiii, i am officially done! [to classmate] can we pause this? Yeiiii
([She goes back to writing] that he was wrong [Laughing with classmate] to the bookstore
OK I can’t spell! And he picked a book. . .how to be a teacher, and he showed his dad a book
to be a teacher and his dad was happy that Baldo wanted to improve, but Baldo said that he
still wanted a job [to classmate] how do you spell disillusioned? de si oo. . .llu. . .a do OK
this is so wrong! I know the word!, his dad. . .ok that’s wrong but whatever! was
disillusioned that his son [laughing with classmate] was never going to learn how to be
responsible, ok the end or fin, yeiiiiiiiiiiii, i am officially done! [to classmate] can we pause
this? Yeiiii
Table 3 reveals that participants such as Anna that seemed to begin the actional
phase with a low level of motivation and did not seem to increase this level or to be
more focused did not seem to create many subtasks and got very distracted during
the task. These are signs that might indicate that these subjects were not involved in
the task. Furthermore, they evaluated the task and their progress in rather negative
terms.
Finally, the analysis of the verbal protocols distinguished a third type of
motivational pattern: those participants that seemed to actually increase their
motivational levels during the task. Tomás’s think-aloud protocols would be a good
example of increasing motivational patterns. He started the activity seemingly out of
focus, distracted, and talking to one of his peers, but he seemed to use subtask
generation (underlined text) and self-regulatory strategies (bolded text) as strategies
to focus. Due to space limitations, a summary of the relevant parts of Tomás’ think-
aloud is used to illustrate this point: [Reading instructions carefully, gets distracted,
talks to classmate, laughing, goes back to instructions] ‘a ver, Baldo y su papá. . .’
(Let’s see, Baldo and his dad) [Laughing, talking to classmate, goes back to
instructions]. ‘. . .OK, a ver vamos a empezar con la primera tira, Baldo y su papá. . .’
52 Í. Yanguas
(OK, let’s see, let’s start with the first comic strip, Baldo and his dad. . .) ‘. . .pucha, no sé
qué decir. . .’ (Darn! I don’t know what to say) ‘. . .a ver (let’s see). . .’ [Writes a few
sentences about the first comic strip] ‘. . .OK terminé la primera tira’ (OK I finished the
first comic strip) ‘a ver, voy a releerlo’ (let’s see, I’m going to read it again) [reading it
all].
As he became more involved in the task, he showed deep involvement in it with
signs of really wanting to do the task well. For example, see the following quote:
[writing] Baldo le pre. . .gun. . .taaa por fa. . .vor com. . .pre. . .me lo pa. . .pá. . .dijo
es. . .tás lo. . .co hi. . .jo es. . .tás loco, es. . .tás loco, hijo estás loco, no puedo, no
ten. . .gooo. . .no tengo dinero pa. . .ra. . .ese ca. . .rroo. . .sa. . .sa u. . .no más, más, más,
más barato. . .mi. . .en. . .tras di. . .ce eso mientras dice esooo. . .[he makes some correc-
tion to his writing]. . .or should I say. . .? I think this turn in the story would be better. . .’
([writing] Baldo asks his dad, please buy me the car, his dad said you are crazy son, I don’t
have the money for that car, a cheaper one, while he said that. . .[he makes corrections])
This quote would show what Tomás’s involvement in the task was at this point; he
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really questioned what turn his story should take, which seems to signal an in-depth
involvement in the writing process. From then on, he wrote the whole time with no
distractions until he finished. According to the coders, Tomás’s verbal protocols
would show how he forced himself to focus by means of self-regulatory strategies and
generation of subtasks that helped him to focus. In addition, the assessment of his
progress can be interpreted as learners internally monitoring their progress and going
through processing mechanisms that could potentially shape their motivation toward
the task, as the process model proposes. As shown in Table 3, participants such as
Tomás who actually seemed to increase their motivation toward the task created
more subtasks and got distracted significantly less than the LOW group. In addition,
they used double the self-regulatory strategies. Finally, they tended to value
positively the task and the task progress.
To sum up, results from this research question show different motivational
patterns, which in turn reveal distinct sets of motivational processes. These are very
interesting results that should be further investigated. We have to be aware,
nonetheless, that there might be several other factors in this socially situated context
that could have a bearing on students’ involvement and motivation toward the task,
which probably lie outside of what can be captured through concurrent verbal
protocols.
Discussion
The present study investigates task motivation using the process model conceptua-
lization (Dörnyei 2000; Dörnyei and Ottó 1998). Specifically, it focuses on the
actional phase that this model proposed, when the motivation that has been
generated in the preactional phase has to be maintained and protected. Answers to
two specific questions were sought: on the one hand, this study looked into the
phase-specific motivational functions posed by the model; on the other, evidence for
motivational evolution along the task was investigated. Concurrent verbal protocols
were utilized to seek an answer to these questions.
Before beginning to discuss the results of this study, there are several issues
surrounding the use of concurrent verbal procedures that have to be considered. As
Innovation in Language Learning and Teaching 53
mentioned above, the type of verbalization used and the type of task both seem to
have a bearing on participants carrying out the task. Since the type that has been
used in this study involves just the verbalization of encodings (Ericsson and Simon
1993), which has been shown to be mainly non-reactive, there appears to be no
reactivity issue involved. As far as the type of task is involved, there is a need for
more research in the area of L2 writing and the use of concurrent verbal protocols
(Bowles 2010). Therefore, this study’s results might be of use in this strand of
research and shed light on some of the processes involved.
Another issue, however, is far more important for our present purposes and for
the motivational strand of research: what aspects of motivation can be captured by
concurrent think-aloud protocols? This is a critical question that researchers have
not yet set out to investigate. As aforementioned, there are several researchers (e.g.
Crookes and Schmidt 1991; Pintrich and Schunk 2002) that have argued for the use
of think-alouds as a means to capture motivational processes, although only one
study (Diener and Dweck 1978) has actually used them to investigate motivation-
related aspects of learning. These authors successfully used concurrent verbalizations
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colleagues theoretically developed these concepts and the present study is the
pragmatic culmination of these endeavors.
As discussed above, think-aloud protocols let us look at participants’ evolution
along the task in terms of concentration and effort, which might be the result of
motivation (Dörnyei 1998). Thus, the analyses of the concurrent verbal protocols
allowed us to discover patterns of behavior that might be indicative of certain levels
of motivation at different stages along the task. In this manner, two different
motivational patterns were found in the verbal protocols analyzed: one with no signs
of fluctuation and the other with behaviors or statements that could be interpreted as
signaling motivational change. Within the former, high and low patterns were
distinguished whereas only an increasing pattern was found in the latter.
Very interestingly, each one of these three groups was clearly differentiated
from each other in terms of the processes analyzed for RQ1. It appears that the
group of participants that stayed motivated throughout the task created and
implemented a higher number of subtasks, got distracted less, and appraised the
task and their progress in positive terms. It seems that this set of participants
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were successful in nurturing and protecting their motivation during the actional
phase. These results contrast with what was found for the LOW group, which
appeared to get easily distracted and did not create as many subtasks. They also
negatively assessed the task. The protocols reveal that this group never became
more motivated and did not manage to produce enough motivation as their
writing developed. Finally, the increasing motivation group seemed to become
more involved in the task by implementing more subtasks and getting less
distracted. The analyses of the verbal protocols led us to believe that the group
that increased their motivation toward the task generated their motivation at
some point during the actional phase.
It appears that both the low and the increasing motivation groups did not
properly create the necessary motivation to start the task in the preactional phase.
Dörnyei (2005) has claimed that executive motivation, the dimension responsible
for the maintenance and protection of the motivation created in the previous
phase, is especially important in classroom settings where learners are exposed to a
great deal of external influences such as off-task thoughts, external interruptions,
or physical conditions. Our results seem to corroborate these claims. No other
study has attempted to qualitatively analyze motivational fluctuation along the
task using think alouds and this theoretical framework but, according to these
results, it appears that if learners are able to set their goals and form their
intentions in the preactional phase, they tend to be able to maintain them over the
relatively short period of time the task lasts. If learners, nonetheless, are not ready
to launch the action at the onset of the actional stage, it seems that their
motivation will depend on their ability to use action control and appraisal
processes.
Summing up, this study provides the field with new insights into some of the
motivational processes that occur during task completion. Under the process model
perspective, we have shown for the first time how learners control and appraise
their actions so that they can successfully carry out this writing task. In addition,
this work is also the first investigation to assess motivational evolution along the
task under these premises; we have shown how participants’ motivation evolves
during the task and how they deal with contextual influences. Concurrent verbal
protocols have been key in uncovering these processes because they have allowed us
Innovation in Language Learning and Teaching 55
to directly probe into participants’ task involvement. However, there are intrinsic
limitations to think alouds due to the fact that certain motivational aspects cannot
be verbalized.
Notes on contributor
Íñigo Yanguas is an assistant professor and director of the Undergraduate Spanish Language
Program. His research interests include computer assisted language learning (CALL) and
instruction, heritage language acquisition, and second language acquisition. Currently, he is
56 Í. Yanguas
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58 Í. Yanguas
Appendix 1. Participants
Born/schooling Language Spanish at Spanish with
Family from abroad preference home friends
1 El Salvador USA/no Both Very often Often
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BALDO # 2006 Baldo Partnership. Used by permission of Universal Uclick. All rights
reserved.
60 Í. Yanguas
se pone a leer y dice que va a ser un profesor para pagar su carro, está
Line 14 convenciendo a su papá.
His dad likes the car too but he doesn’t want to buy it for Baldo because he
is very young to drive. It’s kind of noisy here. Then let’s say that when they
are at home, Baldo starts reading and says that he is going to be a teacher
to pay for his car, he is trying to convince his dad.
Line 15 . . .bueno comencemos a escribir, see where we start, ummm. . .[Pause] [He
appears to be thinking]. . .[He starts writing] hey pa. . .pá me puee. . .de
com. . .prar un ca. . .rro pa. . .ra mi cum. . .ple. . .a. . .ños, [He stops
writing]. . .lo que va a costar aquı́ es poner los. . .the accent marks, [He
reviews last sentence]. . .pa. . .pá me. . .pue. . .de com. . .prar un ca. . .rro
Line 20 pa. . .ra mi cum. . .ple. . .a. . .ños.
OK, let’s start, see where we start, Hey dad can you buy me a car for my
birthday? The hardest part is going to be the accent marks. (Syllable by
syllable) Dad can you buy me a car for my birthday?
Line 21 [He starts writing]. . .di. . .ce Bal. . .do, [He stops writing]. . .This gonna take
long! [Pause] [He reviews last sentence]. . .eh pa. . .pá me pue. . .de
com. . .prar un ca. . .rro para mi cum. . .plea. . .ños di. . .ce Bal. . .do, su
pa. . .pá le di. . .ce que es. . .tá muy jo. . .ven pa. . .ra com. . .prar un ca. . .rro
[He starts writing]. . .le di. . .ce que tie. . .ne que con. . .se. . .guir un
Line 26 tra. . .ba. . .jo pa. . .ra com. . .prar su pro. . .pia carro, su pro. . .pio ca. . .rro,
mmmm. . .le di. . .ce que tiene. . .ummm. . .que ir a a la univer. . .si. . .dad
pa. . .ra ser pro. . .fe. . .sio. . .nal mmmm. . .[Pause] OK, a ver cómo
va. . .[Pause] [He appears to be thinking]. . .
Baldo says. . .this is going to take long! (syllable by syllable) Hey dad can
you get me a car for my birthday? Says Baldo, his dad tells him that he is
very young for him to buy him a car. He tells him that he has to get a job to
buy his own car, he says that he has to go to college to get a good job. . .OK
let?s see how this is going.
Line 30 A la mis. . .ma vez, Bal. . .do no pu. . .so a. . .ten. . .ción a su pa. . .pá,
atención, a. . .ten. . .ción con. . .a. . .te. . .atencioón, su papá. . ., um cuan. . .do
ca. . .mi. . .na. . .ba so. . .bre la ca. . .lle Bal. . .do vio un ca. . .rroo. . .tan
ele. . .gan. . .te. . .con en. . .tu. . .si. . .as. . .mo, entu. . .siasmo, con entusiasmo mmm
[writing] ffffffffue a ver el ca. . .rro y qui. . .so, qui. . .so
Line 35 con. . .ven. . .cer su pa. . .pá so. . .bre el ca. . .rro [incomprehensible while he reviews
his writing]
Innovation in Language Learning and Teaching 61
(syllable by syllable) At the same time, Baldo does not pay attention to his
dad. When he was walking down the street, he saw a beautiful car that he
enthusiastically went to check out from up close. He wanted to convince
his dad.
Ese dı́a su pa pá, no, [Pause] [He appears to be thinking]. . .[He starts
writing]. . .ese dı́a el pa. . .pá de Bal. . .do, el papá de Baldo, ese dı́a el papá
de Baldo no le hi. . .zo ca. . .so por. . .queee sa. . .bı́a que si Bal. . .do
Line 40 com. . .para. . .ba un ca. . .rro, compraba un ca. . .rro, no iii. . ., no iba
ir. . .a. . .la. . .es. . .cue. . .la, a la es. . .cue. . .laaaa, si no haaaa cia. . .[Pause]
[He appears to be thinking]. . .mmm. . .me gusta. . .
That day his dad (syllable by syllable) did not pay attention to Baldo
because he knew that if he bought him the car he would not go to class.
[He asks his classmate], how do you say mall in Spanish? no, that’s a store,
metro centro. . ., centro comercial. . .[to himself] there, there you
Line 45 go. . .[Pause] [He starts writing]. . .iba a ir a la escuela. . .no. . ., al cen. . .tro
co. . .mer. . .cial [Pause].
(Asking his classmate) how do you say ‘mall’ in Spanish? (after listening
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to his classmate’s answer) No, that’s a store, ‘centro comercial’, there you
go (syllable by syllable) he was going to go to school, no, to the mall.
Bal. . .do nun. . .ca pa. . .ró de con. . .ven. . .cer. . .a su pa. . .pá, él le de. . .cı́a
que él i. . .ba. . .a iiir. . .a la universidad [pause] [He reviews last
sentence]. . .él dice que iba a ir a la universidad. . .[Pause] [He starts
Line 50 writing] siiii com. . .pra. . .ba. . .el ca. . .rro que vió, el ca. . .rro. . .que vió. . .
(syllable by syllable) Baldo never convinced his dad, he told him that he
was going to go to college if he bought him the car he saw.
Um. . .el paa. . .pá. . .es. . .ta. . .ba. . ., estaba. . .en. . .tu. . .si, en. . .tu. . .siado,
what? no!
Entusia. . .entusiasmado. . .en. . .tu. . .si. . .as. . .ma. . .do. . .mmmm. . .que
Bal. . .do que. . .rı́a, querı́a. . .iir a la uni. . .ver. . .si. . .dad peeee. . .ro, pero, la
Line 55 mis. . .ma vez. . .sa. . .bı́a. . .que, sabı́a que. . .no. . .eee. . .ra. . .um tiempo mmm
pa. . .ra él ir. . .a la uni. . .ver. . .ir a la. . ., [erasing]. . .no, no. . .[He starts
writing] no era el tiempo para para comprar su carro no. . .e. . .ra. . .el
tieeem. . .poo. . .pa. . .ra. . .com. . .prar su ca. . .rrooo [Pause]
Line 60 [incomprehensible while he reads his story and reviews his writing].
(syllable by syllable) His dad was thrilled that Baldo wanted to go to
college but at the same time he knew that it wasn’t the right time for Baldo
to go to college, (he corrects himself). . .to get a car.
Line 61 Bueno, esa era mi historia, um. . .creo que está bien. . .lo que creo que más
Post- cuesta es. . .um. . .um. . .encontrar los. . .um. . .los dashes um. . .¿cómo se
actional dice. . .? acento marks. . .
Phase
Well, that’s my story, I think it’s good. . .I think finding. . .what do you call
them? Dashes, accents, is the hardest part.