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NAME: LALIT L SAPKALE

CAT ID: 9223794 ASSIGNMENT 1 16-08-2020

TOWS Analysis for Calyx & Corolla Case

External Opportunities (O) External Threats (T)

1) Provision of goods and services on 1) Seasonal dependency of the FTD


TOWS MATRIX weekends. business in demand and supply of the
2) Offering memberships by targeting flowers.
specific audience like Couples on 2) Increase in rates of postal delivery
valentine day. services can be vulnerable to
3) Making your product more visible business.
by use of physical stores also. 3) High dependency on limited
number of florists. Ex- 8 florists supply
80% of the total demand.

Internal Strengths (S) Maxi-Maxi Maxi-Mini


1) Very Efficient Supply chain 1) We can benefit from use of very 1) Seasonal dependency can be ruled
model. efficient supply chain model by giving out by extending your supply chain
2) Experienced Team work and the customer service on weekends. network with FedEx as well as having
leadership. 2) with use of experienced our own supply chain network can
3) Maintaining nice relationship management and employees we can reduce the vulnerability.
with the customers and flower target specific audience by creating 2)Investing in quality control or
growers. personalised data of regular Unique service development system
4) Unique services like – fast customers and providing them with can also help in retaining your
delivery, delivery throughout the membership facilities and discounts, competition for greater goods of
year etc. so that we can retain our relation with business.
them.

Internal Weaknesses (W) Mini-Maxi Mini-Mini


1) Single mail Delivery agents like 1) Company should focus on 1) High dependency on limited
FedEx. expanding market by trying new number of florists. Ex- 8 florists supply
2) Advertisement Budget is not as ways for the advertisement i.e; more 80% of the total demand. It can be
much as expected. tie ups & recommendations & also vulnerable to the C&C firm as there
3) Mail Delivery oriented. No look for strategic partnerships in B2B are chances of losing with the
physical Stores availability. segment to establish a brand competitors if they are relied only on
amongst the premium customers. the specific 80% of growers.
2) Company must focus on acquiring 2) Dependence on only FedEx also
rather than retaining so as to have one of the drawbacks, hence having
stronger hand on the market your own supply chain model will be a
segment. great initiative.

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