1) Provision of goods and services on 1) Seasonal dependency of the FTD
TOWS MATRIX weekends. business in demand and supply of the 2) Offering memberships by targeting flowers. specific audience like Couples on 2) Increase in rates of postal delivery valentine day. services can be vulnerable to 3) Making your product more visible business. by use of physical stores also. 3) High dependency on limited number of florists. Ex- 8 florists supply 80% of the total demand.
Internal Strengths (S) Maxi-Maxi Maxi-Mini
1) Very Efficient Supply chain 1) We can benefit from use of very 1) Seasonal dependency can be ruled model. efficient supply chain model by giving out by extending your supply chain 2) Experienced Team work and the customer service on weekends. network with FedEx as well as having leadership. 2) with use of experienced our own supply chain network can 3) Maintaining nice relationship management and employees we can reduce the vulnerability. with the customers and flower target specific audience by creating 2)Investing in quality control or growers. personalised data of regular Unique service development system 4) Unique services like – fast customers and providing them with can also help in retaining your delivery, delivery throughout the membership facilities and discounts, competition for greater goods of year etc. so that we can retain our relation with business. them.
Internal Weaknesses (W) Mini-Maxi Mini-Mini
1) Single mail Delivery agents like 1) Company should focus on 1) High dependency on limited FedEx. expanding market by trying new number of florists. Ex- 8 florists supply 2) Advertisement Budget is not as ways for the advertisement i.e; more 80% of the total demand. It can be much as expected. tie ups & recommendations & also vulnerable to the C&C firm as there 3) Mail Delivery oriented. No look for strategic partnerships in B2B are chances of losing with the physical Stores availability. segment to establish a brand competitors if they are relied only on amongst the premium customers. the specific 80% of growers. 2) Company must focus on acquiring 2) Dependence on only FedEx also rather than retaining so as to have one of the drawbacks, hence having stronger hand on the market your own supply chain model will be a segment. great initiative.