Professional Documents
Culture Documents
Functional English Course Pack
Functional English Course Pack
PREPARATION
Introduction
Ancient Greek educators and philosophers wrote the first public speaking texts about
2,400 years ago. Even though these principles have been around for thousands of
years and have been taught to millions of students, it’s still a challenge to get students
to see the value of public speaking. Some students think they already know everything
they need to know about speaking in public. Even the best speakers still don’t know
everything there is to know about public speaking. Giving a speech and presentation
skills are integral to professional and personal success. Students are still anxious or
even scared by the thought of speaking in front of an audience. Learning about and
practicing public speaking fosters transferable skills that will help you organize your
thoughts, outline information, do research, adapt to various audiences, and utilize and
understand persuasive techniques.
Introductory Activity
Together these factors make up the speech situation. Based on the aspects of the
speech situation, the participants consciously or subconsciously choose a language
variety which they deem appropriate for a certain speech situation
In public speaking, unfortunately, you do not get a second chance to make a first
impression.
If you are going to be speaking in front of a group of strangers whom you have
never met, you must work hard to anticipate and understand their needs well in
advance of your speech.
If you are speaking in front of a well-known audience, one that has invited you to
speak many times, you must ensure that your message, or delivery, is consistent
with what they are expecting.
If you are a well-known personality who is known for a certain style, a certain
sense of humor, or a particular skill level, you must ensure that you meet the
expectation that your familiar audience has come to expect.
Researching an Audience
1. The Host and Actual Audience Members
The first place you should start in researching an audience is with the person who
invited you to speak. They will usually have a clear understanding of the audience's
needs and, in most instances, they will know many, if not all, of the people who are
going to attend. One tactic used by many professional speakers is to interview some
members of the audience well in advance of the speech.
2. Geographical and Cultural Concerns
If you are asked to speak to a local group, a group that is a part of your own community,
you will probably already have a good understanding of local customs and cultural
traditions. However, if you are being asked to speak to an audience in a foreign city, or
especially a foreign country, one of your first duties is to ensure that you familiarize
yourself with the proper way to behave in front of them. Travel guidebooks and the
Internet are both invaluable resources that can help you research this information. Even
if you are speaking to a familiar audience who knows you, it is still considered good
practice to research the group's demographics beforehand to see if they have changed.
If you are speaking in front of a large group, you may not have as many people pay very
close attention to your speech, whereas a small group is more apt to hang on every
word. The size of the group will have an influence on how you write your speech. If, for
example, you are speaking in front of a small group, try to incorporate some of the
audience members into your speech. If you were invited to speak in front of a group of
scientists, for example, research some of the accomplishments of the audience
members and be sure to mention them in your speech.
The average age of your audience will influence what they are expecting and how your
message should be conveyed. Knowing the age of your audience will often help you
determine the level of detail you use, the language you use, and it can also have an
influence on the visual aids that you might use throughout your speech.
5. Appearance
Before you arrive for your speech, ensure that you know how your audience will appear.
Nothing would make you more uncomfortable, or perhaps an audience more insulted, if
you arrive dressed in an inappropriate manner. You should first check with the person
who invited you to speak and ask them how you should be dressed for the occasion.
6. Audience Knowledge
If you are speaking to an audience of Nobel laureates in physics, you can probably
safely assume that they will not be intimidated by scientific facts and knowledge.
However, if you are unsure of an audience's comfort level with your expert knowledge in
an area, you need to do your homework in determining the intelligence level of an
audience. You certainly do not want to intimidate an audience with your knowledge but
you also do not want to bore them. Regardless of the type of speech you are giving, you
should know how much information an audience is comfortable receiving.
(https://www.universalclass.com/articles/business/delivering-an-effective-speech-
knowing-your-audience.htm)
SPEECH ROLES
1. ANCHORS
Definition
The anchor term then became commonly used by 1952 to describe the most prominent
member of a panel of reporters or experts. He is the person who presents news during
a news program on the television, on the radio or on the Internet. They may also be a
working journalist, assisting in the collection of news material and may, in addition,
provide commentary during the program. News presenters most often work from
a television studio or radio studio, but may also present the news from remote
locations in the field related to a particular major news event.
1. Comfort level in front of the camera. An element of show business comes with the job
of a news anchor—not only do you need to be comfortable in front of the camera, but
you need to connect with the audience so that people want to watch you as opposed to
your competition. Feeling comfortable speaking to the camera is not a skill most people
are born with, but you can acquire and hone it.
2. Excellent verbal, written, improvisational, and interviewing skills are imperative. Add
to those qualities persistence and objectivity, physical stamina, being a team player,
projecting a professional image, and having a knowledge of social media.
Impromptu Anchors
While many anchors read scripts off of a teleprompter or notes on their desk,
information can also be transmitted aurally. If news is breaking, a producer may feed
the information to an anchor on the spur of the moment.
3. Ethical compass: Sensitivity to ethical land mines that often litter the field of live
breaking news — unconfirmed information, graphic video, words that potentially panic,
endanger public safety or security or words that add pain to already traumatized victims
and those who care about them.
5. Interviewing finesse: An instinct for what people need and want to know, for what
elements are missing from the story, and the ability to draw information by skillful,
informed questioning and by listening.
7. Appreciation of all roles: An understanding of the tasks and technology that go into
the execution of a broadcast, the ability to roll with changes and glitches, and anticipate
all other professionals involved.
The Downside
While news anchor jobs come with a lot of visibility and fame, the position also comes
with long hours, hard work, constant deadlines, and unpredictable natural and world
events. These range from political scandals to school shootings to terrorist attacks.
Anchors need a stomach for negative stories and the ability to remain objective and
unemotional in the face of disaster.
2. TOASTMASTER
Your introduction will follow any opening words from the club’s president and should
create an atmosphere of interest, expectation and attentiveness.
As a general rule of thumb, the Toastmaster’s introduction will focus on the meeting at
hand, whereas the President will cover more general topics relating to the club or
Toastmasters as a whole, or news or events outside the meeting itself.
There is no rigid structure for the Toastmaster’s introduction – and you are encouraged
to create an introduction in your own personal style – but be sure to include:
In particular, make sure you know some basic information about their Toastmasters
career, e.g. how long they have been a member.
You might also want to find out some particularly interesting piece of personal
information such as an unusual achievement or hobby.
Some Toastmasters will ask each speaker (and the other functionaries) to answer a
simple question – for example “What is the quality you most admire in other people?” –
and include their answer in their speech introduction.
Make sure to include some complimentary words to build the speaker’s confidence.
Also, it can be particularly effective to give your introduction a personal touch by saying
something about the speaker from your own perspective.
Update your own copy of the agenda with any changes, so that you can easily explain
these to the audience during your introduction.
Find out which club they belong and make sure you know how to pronounce their name
correctly!
Remind people to switch their mobile phones off, or at least switch them to silent.
Introduce the first functionary role – usually the Timekeeper – and lead the applause.
After the functionaries have completed their introductions, but before you introduce the
first speaker, explain that each speech has a particular purpose and draw the
audience’s attention to the objectives printed on the reverse of the agenda.
While feedback slips are being collected for the final speaker, take the opportunity to
remind all speakers to have their speech manuals completed by their respective
evaluators.
Make sure you have arranged for someone to collect voting slips. These should be
given to the President for counting.
3. MODERATOR
An event moderator is the master of ceremony of the event. He or she is there to make
sure the speakers can do the best job and the audience gets the most out of the day or
session. A moderator introduces speakers. He or she also makes sure the speakers
stick to the time and the moderator asks and moderate questions. He or she is the
connection between the different talks.
There are two types of moderators. There are those that are the ‘host’ for an entire day,
the event moderator. They are for a large part responsible for the success of a
conference. There are also panel- or session moderators. They are ‘only’ responsible
for a specific session. Even though it is less work, it doesn’t make them less important.
They can still make or break an event.
1. Be prepared. First, you want to be ready. Don’t show up without any preparation. The
simplest thing here is to know the agenda. You want to know who you are dealing with.
Know the speakers (by name!) and know their topics.
3. Get in touch with the speakers. Get in touch with the speakers before the talk. But do
it one at a time. First, ask them about their talk. What they want to discuss and what the
most important outcomes of their talks are. Then summarize it all in one email to all the
speakers. See if there is any overlap and suggest changes if needed.
4. Make the speakers the center of attention. As a moderator, you are not the center of
attention. The speakers are. The best moderators know how to take a step back. To
shut up when needed. Always be aware of the fact that you should keep what you say
as short as possible. Summarize what the speakers said. Ask short questions and
repeat the questions from the audience. You help the speakers become the heroes.
5. Ask the right questions. Do your research to find out what your audience is like. Test
their knowledge level and have your questions be in line with that. Ask questions the
audience would want to know, not what you want to know
6. Pay attention. Being an event moderator is hard work! You are the only one who
knows for sure that you need to pay attention. You want to know what happens and you
want to make sure you ask the right questions. For that, you need to pay attention. If
you have seen the talks before, pay attention to the audience. If not, pay attention to the
talk. You have to ask a question after!
7. Be a host. Finally. As a moderator, you are more than the person watching time. You
are the person in charge of the session. That means the people in the room are your
guests. And you want to make your guests happy. This is much like hospitality. The
customer is king, so you treat him well. In this case, the audience is your customer.
4. LECTURER
Lecturers are subject experts who design, develop, and deliver material using a range
of methods and platforms. They create course material, lesson plans, and curricula,
conduct research and fieldwork, engage with students, assist with processing
applications, and also attend interviews, conferences, and meetings.
Skills
Ability to work well with a range of people.
Organisation skills.
Teamwork.
Expertise in a particular subject area or areas.
Excellent written and verbal communication skills.
Excellent presentation skills.
Strategies
1. Maintain regular eye contact with the entire class.
2. Avoid turning away from students when you speak.
3. Use a microphone in large classes.
4. Speak clearly, but use a conversational tone.
5. Convey your enthusiasm for the material and the students.
A good lecturer presents the audience with opportunities for meaningful engagement
with the subject material and with their lecturer. An effective lecture should present
information that the audience could not learn from simply reading up on the subject of
the lecture.
PERFORMANCE
1. Review the text of the tribute to Al Pacino at the following
link: http://www.afi.com/laa/laa07.aspx.
2. How does the speech establish that the honoree is worthy of praise? What
3. Construct a script for a speech. Choose from the different speech roles.
PRESENTATION
Credible public speakers are open and honest with their audiences. Honesty includes
telling your audience why you’re speaking (thesis statement) and what you’ll address
throughout your speech
6. Promote Diversity
PERFORMANCE
Prepared by:
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PREPARATION:
The teacher throws questions to the students if they already experienced attending gatherings such as
weddings, reunions, meetings or conferences. Then the teacher jots down all of the students’ answers. He
will then make a follow-up questions on what roles did they portray for that particular activity? Were they
the people behind the scene? Or were they the ones performing at front?
Effective planning and organizing conferences takes time and effort. What are the necessary things to
considering in planning and organizing conferences? Why is it imperative to orient ourselves with the
steps in its preparation? How to come up with a comprehensive organization in the conduct of the
conference?
PRESENTATION:
After asking these questions, the teacher discusses what a conference is and its essential elements.
Vital components in the realization of a well- planned and well-organized conference must be taken into
consideration.
Planning and organizing: The process of carrying out plans in the establishment of goals, policies, and
procedure for a social unit.
DECIDE ON A THEME. Every great conference needs a theme. What’s the unifying message
that your speakers will deliver? The best themes should be catchy, relatable, and trigger an
emotional response. You want the conference to inspire and stimulate conversation. The theme
has to pick up on it.
ASSEMBLE YOUR TEAM. You need a dedicated team of people to assume responsibility for
different aspects of planning, negotiations, and promotions. Your core team will likely include:
1. Planning team: Conference venue, accommodation, activities, catering.
2. Administration team. Budgeting, attendee registration, ticket sales. This team/person will
also be the main point of contact for persons related to the conference.
3. Marketing team. Contacting the media, creating promotional material, managing your
website, blog, and social media activities.
4. Sponsorships team. In charge of securing sponsors, applying for grants, and fundraising.
5. Volunteers. Helping with all on-site activities on the day of the conference; door
management, ticket scanning, keeping track of the guest list, etc.
PREPARE A BUDGET AND BUSINESS PLAN. Whether your conference is funded by
sponsor or not, you’ll have to put together a budget. You need to know where your money is
being earned and spent. Common items you want to budget for:
o Venue
o Accommodation
o Transportation
o Catering
o Speaker fees
o Activities
o Marketing
o Team members
Preparing a budget with realistic estimates will also come in handy when searching for venues.
CHOOSE YOUR SPEAKERS. No matter what your niche is, it is very likely that the quality of
the speakers can make the conference successful. In many fields the speakers are the stars of the
conference, and attendance can be affected by their quality. If good speakers are hard to find,
plan in advance.
CHOOSE THE LOCATION. The location of the conference is an important factor for its
success. You need a place that can easily be reached, well served by public transport and with a
good choice of hotels and restaurants in the area, if your conference is going to last for days.
TALK TO THE VENUE. If planning a successful conference is a daunting task for you, or if
you don’t have great experience and they are more than willing to share it with you because
your success is the venues success too.
FOCUS ON VISITOR EXPERIENCE. Live events are very relevant in today’s market; while
advancing technologies have enhanced our industry, they can’t be replaced the element of
human interaction. Engaging content, clear objectives that makes your event uniqu, different or
better than your competitors are all compelling reasons for visitor attendance. Careful
consideration should be given to visitor experience and engagement to maximize ROI and drive
customer retention.
PRACTICE:
The teacher creates groups of students in threes. Every group is tasked to create a
program for an event they want to organize and then present their output explaining all the parts
of the conference program.
PERFORMANCE:
Individual Task: The students are going to organize an event (seminar, school event, or
any socio-cultural program inside or outside the school) with every part of the program
containing a brief description on what will happen.
IN addition, speakers or honored guests should be given letter of invitation or request on
the specifics or roles they are going to play.
.
.
LESSON 1
INFORMATION
GATHERING INTERVIEWS
WITH EXPERTS IN ONE'S
DISCIPLINE
After the lesson, the learner……..
Writes interview questions.
Conducts and record an interview.
Time Frame: 6 hours
Have you ever interviewed someone? Share your experiences, including what went well,
what didn’t and why?
Let’s Start!
Watch the interview Prof. Allen Cheng and Dr. Asha Brown about COVID-19
(https://youtu.be/Cqs_xSh-4pg)
Guide questions for discussion after watching the video:
1. What is an interview?
2. What makes a good interview?
3. What are the qualities of a good interviewer?
4. Cite certain characteristics or skills of the interviewer that you think made the
interview interesting.
5. How did the interviewer formulate his questions? Did he start from general
questions to specifics or the other way around?
What Is an Interview?
An interview is "a conversation between two or more people (the interviewer and the
interviewee) where questions are asked by the interviewer to obtain information from the
interviewee. Interviews can be divided into two rough types: interviews of assessment and
interviews for information.
The interview is the primary technique for information gathering during the systems
analysis phases of a development project. It is a skill which must be mastered by every analyst.
The interviewing skills of the analyst determine what information is gathered, and the quality and
depth of that information. Interviewing, observation, and research are the primary tools of the
analyst.
The interview is a specific form of meeting or conference, and is usually limited to two
persons, the interviewer and the interviewee. In special circumstances there may be more than
one interviewer or more than one interviewee in attendance. In these cases there should still be
one primary interviewer and one primary interviewee.
What Are the Goals of the Interview?
At each level, each phase, and with each interviewee, an interview may be conducted to:
B. Talk Show
Many local television and cable stations have interview shows where “people in news”
are interviewed. They are referred to as “soft” interviews that usually focus on the
personality of the person or command, rather than on hard news issues. Nevertheless,
prior preparation is important even for a soft interview. Be sure you know if there will be
another speaker on the show who will be asked their opinions of the issues the
interviewee will address.
C. Ambush
This type of “on-the-run”, unanticipated interview usually is related to some major issue
or controversial event. The person leaves his home, a congressional hearing or a
courtroom, and is suddenly faced with television cameras, microphones and shouted
questions. The main rule here is to keep cool, smile and move as soon as possible.
D. Remote
This is similar to the general interview but involves the interviewee in one location (such
as on the ship’s pier) and the interviewer is television studio asking questions. There
may also be a third party linked by another remote location or in the television studio.
The interviewee has an earplug to hear the questions. The main drawback to this
interview is the distraction and confusion the audio feedback makes in the earplug. This
technical problem makes the interviewee more nervous and thus interferes with the
ability to do the best interview possible. Practice with the remote will help, but such
interviews are always difficult.
E. Edited
As you already knew, any interview, whether it is to be print, radio or television, may be
edited if it is not done live. The problem with the edited interview is that an answer may
be edited out of context. One answer to this problem is to have command personnel only
appear on live radio or television shows. However, even a live interview can be stage-
managed by the host. The best advice about this interview is that you know the people
you are dealing with.
The interview process itself consists of a number of parts.
Interviewing Guidelines
Given these various phases and the variety of goals of an interview, the importance of a
properly conducted interview should be self-evident. Since each interview is in fact a personal
exchange of information between two personalities, a set of guidelines for the interviewer should
be established to ensure that nothing interferes with the stated goal, i.e., gathering complete,
accurate information. The interview is not an adversary relationship; instead it should be a
conversation. Above all it is a process, and like most processes it has certain rules and
guidelines which should be followed.
DOs DON’Ts
1. Do ask questions which start with who, 1. Do not assume anything.
what, where, when, why, and how, 2. Do not form pre-judgments.
where possible. 3. Do not interrupt.
2. Do ask both open and closed questions. 4. Do not go off on tangents.
3. Do verify understanding through probing
and confirming questions.
4. Do avoid confrontation.
5. Do act in a friendly but professional
manner.
6. Do listen actively.
7. Do take notes, but do not be obtrusive
about it.
8. Do let the interviewee do most of the
talking
9. Do establish rapport early and maintain
it.
10. Do maintain control over the subject
matter.
11. Do establish a time frame for the
interview and stick to it.
12. Do conclude positively.
13. Do allow for follow-up or clarification
interviews later on.
14. Be polite and courteous.
Functions of Documentation
1. Documentation serves to clarify understanding, and perhaps most important, it provides
the audit trail of the analyst. That is, it creates the records which can be referred to at
some later date and which serve as the basis for future work and decisions.
2. Good documentation precludes the need to return to the interviewee for a repetition of
ground previously covered. Good documentation can be reviewed over and over until
adequate understanding is achieved.
3. Documentation is tedious and sometimes boring. But it is also vital. Good documentation
allows other analysts and the analyst's successors to pick up where the first left off,
should he or she be reassigned. Documentation is necessary if the next project phases
are to be successful, since they are predicated on the results of the analysis. To a very
real extent, analytical documentation provides the road maps for the remainder of the
project. If the maps are faulty, or incomplete, the succeeding teams may wind up in a
swamp, or worse, in quicksand.
4. Most important, the finalized documentation serves as a contract between the user and
the data processing developer. In it the analyst has described the user's environment,
the analyst's understanding of the user's needs and requirements, and with the proposal
for a future environment, the analyst's description of the system to be designed and built
by the developers. With the user's sign-off, or approval of these documents, a contract is
created between the two. Barring unforeseen changes in the business environment, the
problems described in the documentation will be rectified and the environment proposed
will be the one built and installed for the user.
5. The document becomes, in effect, a statement of the work to be performed. The time to
modify and change it is before the work begins; afterward it may be too late. From the
developer's perspective, any post sign-off changes may require a re-negotiation of either
time frames, costs, or resources. From the user's perspective, the design is what is
contracted for and what he or she is paying for. If the final product does not conform to
the proposal, then it is up to the developer to rework the product until the user is
satisfied.
Most large documents will have sections which are written by more than one person. Try to
ensure some level of stylistic consistency. The document should flow and should be easily
readable. Remember it is meant to convey information.
Asking Interview Questions
Successful interviewers spend considerable time preparing for an interview. They immerse
themselves in the subject that will be discussed. They research their guests’ backstory,
credentials and viewpoint. Knowledge of the topic and their guests helps the interviewer
formulate good questions that will hook the audience.
When formulating interview questions, start with who, what, when and how questions
and then probe deeper. Moving from general questions to specifics gives the guest time to get
comfortable with you and the interview. Be creative in how you ask questions.
Example:
Tell me about your campaign to save the rare Asian unicorn.
What led to your interest in saving this endangered species?
Why is this creature called a unicorn even though it has two long horns?
Species are being lost every day. Why should we care if the Asian unicorn goes extinct?
Tip for interviewers: Ask what you don’t know. There’s a lawyer tip that advises you to only
ask witnesses questions that you already know the answers to. Do the opposite. Ask questions
on issues where you are clueless what the answer will be. Lawyers hate surprises. But
surprises mean you have something that has not been reported.
(Group Activity) Make an interview about a topic related to your discipline. Prepare your
interview questions and assign roles for the interviewer/s and interviewee/s. Act it out in
class. Classmates may critique and ask questions after the presentation.
Let’s Perform!
/
Form group of five. Conduct a 15-20 minutes video interview with someone in your field
of specialization. As a general rule, interview in person whenever you can. If you can’t
meet in person, use a medium like Skype/ Google Meet/ Zoom. Upload the video for the
class to see. Rubric for grading is indicated below.
WORKS CITED
http://www.martymodell.com/pgsa2/pgsa07.html
https://youtu.be/Cqs_xSh-4pg
https://you.be/TqKG8SnqTKs
https://blog.psionline.com/tlent/what-mkes-a-good-interview-a-good-interviewer
www.forbed.come/sites/shelisrael/2012/04/14/8-tips-on-conductin-great-interviews/amp/
PREPARED AND SUBMITTED BY:
CHARMAINE PEŇARANDA
Functional English Instructor
outline a speech with the right content for the specific choice of audience;
1. Hobbies
2. Meaningful Experiences
3. Cyber Mania
4. Global Warming
5. Artificial intelligence
6. Surviving COVID Crisis
7. Body Piercing
8. Euthanasia
9. Human Cloning
10. Racial Discrimination
11. Other Relevant Social Issues
12. Other Preferred Topics
Part II Presentation: Let the students watch the video link on writing the thesis statement
which also includes
https://www.youtube.com/watch?v=ZJFP_hqzbEk
Part III Practice : Choose three among the suggested topics. Collaborate with your pair to find
articulate ideas and feed back for fresher perspectives on the speech topic that you have
chosen using the worksheet/checklist below.
https://www.google.com/search?
q=SPEECH+TOPIC+CHECKLISTS&tbm=isch&ved=2ahUKEwjXisHwxbPrAhUIBJQKHfM9DIAQ2-
cCegQIABAA&oq=SPEECH+TOPIC+CHECKLIST
Part IV Performance: Present a cluster map/ Mind map/concept map depicting your final
speech plan through power point or video.
Sample Cluster Map
Content: Writing the Speech
Part I. Preparation: Browse through the following photos:
Photo A
Photo B
Photo C
https://www.google.com/search?
q=SAMPLE+SPEECH+OUTLINE&rlz=1C1ASUM_enPH813PH813&sxsrf=ALeKk03RlLJzrmQZ6sznhg
dWW79jjTqDQA:1598261551557&tbm=i
Practice : Browse through some sample best written speeches then watch the video links of
some best speeches. Create the speech outline and write the draft then with a partner do the
evaluative feedback on your respective works.
Performance: Write the speech draft using the guide below.
My Speech Draft
Name:
Title:
General Purpose:
Specific Purpose:
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