Ledi Zaguni

Nationality: Albanian

(+355) 692854305

(+356) 99648977

Date of birth: 01/06/1994

Gender: Male

Email address: ledio015@live.com

Website: www.linkedin.com/in/ledi-zaguni-5271491a0/

Google Hangouts : Ledi Zaguni

Address: Triq Amleto Spiteri, 84 Walaita , 3rd floor, QRM Qormi (Malta)

WORK EXPERIENCE

Delivery driver
Ndoc Zaguni [ 15/09/2019 – 06/2020 ]
Address: Shkoder (Albania)

Meeting on time metrics and delivering goods free of damage

Friendly and helpful nature with  the desire to to deliver excellent customer service

Able to work in organised manner in a fast paced environment, ensuring all tasks are completed

Above average driving skills

Maintaining attention to detail as requested by the customer

Retail department manager
Ndoc Zaguni [ 2014 – 2019 ]
Address: Shkoder (Albania)
City: Shkoder
Country: Albania

Opening and closing the store at required hours

Operating the cash register

Counting correct change when tendering cash

Communicating with customers to fulfill the needs they have

Lifting heavy items when necessary

Completing tasks assigned by the superior

Moving truck driver;

Tec Ltd [ 06/2021 – 10/2021 ]
City: Qormi
Country: Malta

Loading the material and goods and assure of their safety in the vehicle

Drive attentively and carefully to deliver the material

Upkeep the vehicles if some maintenance is needed

Co-ordinate the team under leadership so that the job flows fluently

Keeping the clients happy for whatever requirements they have

IT Support
ICall Shpk [ 06/2013 – 2014 ]
City: Shkoder
Country: Albania

Installing and configuring hardware and software

Repairing and updating company computers

Implementing security measures

Offering technical support to company staff and troubleshoot computer problems

Freelance computer repair technician
Ledi Zaguni [ 2014 – Current ]
City: Shkoder
Country: Albania

Maintaining and repairing technological equipment (e.g. routers) or peripheral devices

Setting up hardware and installing and configure software and drivers

Perform regular upgrades to ensure systems remain updated

Arrange maintenance sessions to discover and mend inefficiencies

Offer timely technical support and teach users how to utilize computers correctly

IT support technician
Hotel Rozafa Sh.a. [ 06/2020 – 06/2021 ]
City: Shkoder
Country: Albania

Reviewing and resolving IT helpdesk requests

Diagnosing hardware and software issues

Allocating and maintaining IT equipment

Documenting and maintaining IT inventory

EDUCATION AND TRAINING

High school diploma

Ate Pjeter Meshkalla High School [ 09/2009 – 06/2012 ]
Address: Shkoder (Albania)

LANGUAGE SKILLS

Mother tongue(s):
Albanian
Other language(s):
English Italian
LISTENING C1 READING C1 WRITING C1 LISTENING B2 READING B2 WRITING B2
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1 SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2

DIGITAL SKILLS

Microsoft Word / Microsoft Powerpoint / Microsoft Excel / Microsoft Office / Social Media / Outlook /
Instagram / Facebook / Zoom / LinkedIn / Internet user / Power Point / Twitter / Written and Verbal
skills / Good listener and communicator / Motivated / Decision-making / Team-work oriented
ORGANISATIONAL SKILLS
Organisational skills
◦ Problem Solving
◦ Research, Qualitative Skills
◦ Strategic Thinking
◦ Innovation
◦ Time Management
◦ Adapting to Changing Business Conditions
◦ Flexibility
◦ Patience
◦ Team Player
◦ Achieving Goals

COMMUNICATION AND INTERPERSONAL SKILLS

Communication and interpersonal skills
Good communication skill gained working as a retail employer
Strong presentation and demonstrating skills; Confident, articulate and professional speaking abilities
Able to communicate effectively with a wide range of people, by showing interest and carefully listening to
their needs
Excellent presentation and negotiation skills

JOB-RELATED SKILLS
Job-related skills
Good ear for foreign languages, fast learner and a born talent to adapt to the new language
Works well under supervision, and with others
Attentive to detail as requested by customers and superiors alike
Effective communication and sociability
Persuasive into new ideas

OTHER SKILLS
Other skills
Avid reader: frequent visitor at the city library
Trekking: a fan of cycling to towns around the city and glazing the beauty of nature and the fresh air it
provides
Music passionate: as a good singer and instrument lover
Computer  geek: software and hardware maintenance and keeping up with the latest tech news and
updates
Foreign language enthusiast: next short term is acquiring the german language