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document 1 of 1
Citation/Abstract | Scholarly Journal

Digital divide in ASEAN member states: analyzing the critical factors for
successful e-government programs
Alternate title: Digital divide in ASEAN

Indri, D. A., Kusumasari, B., Pramusinto, A., & Widodo, A. S. (2021). Digital divide in ASEAN member states:
Analyzing the critical factors for successful e-government programs. Online Information Review, 45(2), 440-460.
doi:http://dx.doi.org/10.1108/OIR-05-2020-0158

Abstract
Purpose

This study addresses the critical factors that contribute to the success of e-government programs in the Association
of Southeast Asian Nations (ASEAN) member states (AMS). We investigate the factors that play key roles in e-
government adoption and implementation in AMS that stem from multiple dimensions.

Design/methodology/approach
Our qualitative study on eight ASEAN countries with different political situations and economic developments
suggests that in general, institutions (formal and informal institutions), resources, leadership, organizational design
and culture values determine the success of e-government.

Findings
The provision of adequate information and communication technology infrastructure alone is insufficient to ensure
the success of e-government.

Research limitations/implications
Our findings lead to a conceptual framework of factors that drive the success of e-government projects that
advances the literature on e-government, particularly the research about e-government in the context of
developing countries.

Originality/value
An empirical evidence and in-depth understanding suggest that different factors are associated with detrimental
impacts on e-government implementation.

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Details
Subject Digital divide;

Corporate culture;

Government employees;

Cooperation;

Leadership;

Political leadership;

Government programs;

Governmental reform;

Decision making;

Organizational aspects;

Electronic government;

Gross Domestic Product--GDP;

Developing countries--LDCs;

Empirical analysis;

Government

Business indexing term Subject: Corporate culture;

Gross Domestic Product--GDP;

Developing countries--LDCs

Industry: 81394:‎
Political Organizations

Company / organization Name:

Association of Southeast Asian Nations--ASEAN
NAICS: 928120
Classification 81394: Political Organizations
Identifier / keyword E-government; Digital divide; ASEAN; Public sector
Title Digital divide in ASEAN member states: analyzing the critical factors for
successful e-government programs
Alternate title Digital divide in ASEAN
Author Indri Dwi Apriliyanti; Kusumasari, Bevaola; Pramusinto, Agus;
Widodo Agus Setianto
Publication title Online Information Review; Bradford
Volume 45
Issue 2
Pages 440-460
Number of pages 21
Publication year 2021
Publication date 2021
Publisher Emerald Group Publishing Limited
Place of publication Bradford
Country of publication United Kingdom, Bradford
Publication subject Computers--Computer Networks, Library And Information Sciences,
Computers--Internet
ISSN 14684527
e-ISSN 14684535
Source type Scholarly Journal
Language of publication English
Document type Journal Article
 
Publication history
 

Online publication date 2020-12-07

Milestone dates 2020-05-04 (Received); 2020-09-28 (Revised); 2020-11-21 (Accepted)
 
Publication history
 

   First posting date 07 Dec 2020

DOI http://dx.doi.org/10.1108/OIR-05-2020-0158
ProQuest document ID 2533110199
Document URL https://www.proquest.com/scholarly-journals/digital-divide-asean-member-
states-analyzing/docview/2533110199/se-2?accountid=37714
Copyright © Emerald Publishing Limited 2020
Last updated 2021-09-09
Database Research Library

Bibliography
Citation style: APA 6th - American Psychological Association, 6th Edition

Indri, D. A., Kusumasari, B., Pramusinto, A., & Widodo, A. S. (2021). Digital divide in ASEAN member states:
Analyzing the critical factors for successful e-government programs. Online Information Review, 45(2), 440-460.
doi:http://dx.doi.org/10.1108/OIR-05-2020-0158

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