Professional Documents
Culture Documents
FA1
Journal of Information & Knowledge Management, Vol. 10, No. 1 (2011) 1121
.c World Scienti¯c Publishing Co.
#
DOI: 10.1142/S0219649211002791
zsamchu@hku.hk
by UNIVERSITY OF QUEENSLAND on 08/16/15. For personal use only.
x
hkukin@hku.hk
{
yukayin1212@yahoo.com.hk
jj
tai0119@hotmail.com
**kwan 118@hotmail.com
11
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12 S. K. W. Chu et al.
con¯rmed in di®erent geographic settings and industries been a crucial indicator for valuing a company's business
(Cabrita and Bontis, 2008). Earlier studies on IC in Hong in the past. However, although it has been regarded as
Kong have been focused on voluntary reporting (Guthrie, critical to a company's operations, it may not truly re°ect
et al., 2006; Petty and Cuganesan, 2005) and IC per- the changes and conditions in today's businesses
formance (Young et al., 2009). A preliminary study on the (Mohiuddin et al., 2006). Conventional accounting indi-
impact of IC on organisational performance in Hong Kong cators may not have adequately considered IC elements,
has shown a lack of association between IC and ¯nancial resulting in an unexplained market premium (Edvinsson
performance indicators, which is contrary to the evidence and Sullivan, 1996), which was also noted by Pulic (2008).
in other parts of the world (Chan, 2009b). This present The ¯rst time IC was discussed in the business context
research builds on the studies that have been done so far in was in the 1990s (Yalama and Coskun, 2007). As explained
Hong Kong. The study investigates the association by Stewart (1997), IC is the greatest source of value and
between IC and business performance among constituent competitive advantage. This summation of knowledge is
companies of the Hang Seng Index (HSI) listed on the value added for the company and is used in the business
Hong Kong Stock Exchange from 20052008. Speci¯cally, creation process (Zeghal and Maaloul, 2010). Salleh and
multiple regression was used to examine the association of Selamat (2007) described IC as the aggregation of human
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
IC, measured by the Value Added Intellectual Coe±cient capital, structural capital and customer capital. IC has also
by UNIVERSITY OF QUEENSLAND on 08/16/15. For personal use only.
(VAIC TM ), with traditional business performance indi- been viewed as the result of, or the intellectual property
cators. The ¯ndings of this study expand on the current generated from, the process of knowledge transformation
knowledge base regarding the relevance of IC in corporate (Ting and Lean, 2009) As stated by Appuhami (2007,
performance. Furthermore, the ¯ndings o®er insights for p. 14), \the intellectual capital of a ¯rm plays a signi¯cant
business entities in Hong Kong, which positions itself as a role in the modern approach of value creation". To sum-
knowledge-based economy. marise, IC may be referred to as the sum of knowledge
within an organisation, which involves value creation and
1.1. Business performance indicators gives competitive advantage to business organisations. As
commented by Stewart (1997, p. 56), IC has become so
In a resource-based view of business, bene¯ts that are
vital that it would be fair to say that an organisation that
measured with consideration to both tangible and intangible
is not managing knowledge is \not paying attention to
assets have gained acceptance (Canibano et al., 2000).
business".
However, measures of ¯nancial performance remain the most
In general, IC can be classi¯ed into two major cat-
dominant model in examining business performance (Hofer,
egories: human capital and structural capital (Edvinsson,
1983). Financial indicators have been assumed to re°ect the
1997; Edvinsson and Malone, 1997; Bontis, 2004). Human
ful¯lment of economic goals of a business entity, and these
capital \is in the heads of employees", while structural
make up a component of business performance indicators
capital is \what is left in the organisation when people go
(Venkatraman and Ramanujam, 1986). A number of
home in the evening" (Roos and Roos, 1997, p. 415). The
accounting- and market-based measures have been utilised
examples that Ting and Lean (2009, p. 590) used to
as proxy measures to measure productivity, pro¯tability and
identify human capital include \innovation capacity,
market evaluation. Earlier studies by Firer and colleagues
creativity, know-how and previous experience, teamwork
(Firer and Williams, 2003; Firer and Stainbank, 2003) on IC
capacity, employee °exibility, tolerance for ambiguity,
and business performance have utilised three measures,
motivation, satisfaction, learning capacity, loyalty, formal
namely, return on assets (ROA), asset turnover (ATO), and
training and education". For structural capital, Bontis
market to book value (MB). ROA was represented by the
et al. (2000) gave examples such as databases, organis-
ratio of the net income to the book value of total company
ational charts, process manuals, strategies and routines.
assets. ATO was the ratio of the total revenue to the
Properly managed IC has been regarded as the key driving
total book value of assets, while MB was the ratio of the
factor for sustainable corporate success (Yalama and
total market capitalisation to the book value of net assets.
Coskun, 2007; Ting and Lean, 2009). However, although
Additionally, return on equity (ROE) has been commonly
IC has been regarded as the key factor in°uencing the
used in ¯nancial reporting and refers to the ratio of net
future value of a ¯rm (Yalama and Coskun, 2007), using
income to the total shareholders' equity (Chan, 2009b).
traditional ¯nancial indicators may not be su±cient to
illustrate the value of IC, as it may only re°ect the
1.2. Intellectual capital (IC) accountant`s view towards the performance of the ¯rm
Physical capital, which refers to \the traditional inputs of and may be misleading to stakeholders (Kamath, 2008).
land, labour and capital" (Goh, 2005, p. 386), has always VAIC TM may be a better indicator and method of
March 18, 2011 2:29:06pm WSPC/188-JIKM 00279 ISSN: 0219-6492
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re°ecting the market value of businesses (Young et al., about the value creation e±ciency of tangible and intangi-
2009). ble assets within a company during operations" (Tan et al.,
2007, p. 91). The concept of \value added" is incorporated
1.3. Value added intellectual coe±cient in the formulation of VAIC TM . Value added per pro-
(VAIC TM ) fessional may be regarded as the purest measure to produce
economic value in a knowledge-based company (Sveiby,
Value Added Intellectual Coe±cient (VAIC TM ) is a
2001).
method developed by Ante Pulic to measure the value
The formulation of VAIC TM matches the de¯nition of
creation e±ciency of a company using accounting-based
IC. First of all, VAIC TM is obtained by adding Human
¯gures (Pulic, 2000). Companies with a higher VAIC TM
Capital E±ciency (HCE), Structural Capital E±ciency
indicate that they have a higher value creation in using all
(SCE) and Capital Employed E±ciency (CEE), thus
available resources, i.e. IC, human capital, structural
incorporating the concept of classifying IC into human
capital and physical capital.
capital and structural capital. Secondly, at present there
VAIC TM is considered as a \universal indicator showing
is more emphasis on the skills and knowledge of the
abilities of a company in value creation and representing a
employees than on the physical assets of a company.
measure for business e±ciency in a knowledge-based
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
Zeghal and Maaloul To analyse the role of value added as an indicator of IC and its impact on the ¯rm's
(2010) economic, ¯nancial and stock market performance in a sample of 300 UK companies.
Chan (2009a) To investigate if IC has an impact on the ¯nancial aspects of organisational performance
and to identify whether IC components may be the drivers for the leading ¯nancial
indicators of listed companies in Hong Kong.
Kamath (2008) To study the relationship between the IC components, namely human, structural and
physical capital, with the traditional measures of performance of company in the
Indian drug and pharmaceutical industry.
Tan, Plowman and To investigate, using the Pulic framework, the association between the IC of 150 public
Hancock (2007) listed companies on the Singapore Exchange and their ¯nancial performance.
Yalama and Coskun To test the e®ect of IC on the pro¯tability of quoted banks on the Istanbul Stock
(2007) Exchange Market (ISE) in Turkey using VAIC TM and DEA.
Mohiuddin, Najibullah To evaluate the IC performance of commercial banks in Bangladesh and to rank the
and Shahid (2006) banks with high level of human capital e±ciency (HCE), capital employed e±ciency
(CEE) and structural capital e±ciency (SCE).
Shiu (2006) To investigate the co-relation of VAIC TM and corporate performance in technological
¯rms in Taiwan.
Goh (2005) To measure the IC performance of commercial banks in Malaysia from 2001 to 2003.
Mavridis (2005) To study the intellectual performance of Greek listed companies on the Athens Stock
Exchange under the distinctive aspect of being a \globalised" or “localised” ¯rm.
Mavridis (2004) To analyse the IC of the Japanese banking sector and discuss the impact on the banks'
value-based performance.
Firer and Williams To study 75 South African publicly listed ¯rms and to examine the correlation between
(2003) the e±ciency of value added by the companies’ major components and the
pro¯tability, productivity and market valuation of the companies.
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14 S. K. W. Chu et al.
Zeghal and Maaloul (2010) found a positive relationship Table 2. Sample distribution by sectors.
between IC and ¯nancial performance in high-technology
Sectors Frequency/company-year %
industries. Similarly, a study on Taiwan's companies found
that IC investment had a positive impact on a ¯rm's market Commerce and industry 85 56.3
value and ¯nancial performance (Chen et al., 2005). How- Finance 32 21.2
ever, Firer and Williams (2003) found that physical capital Properties 22 14.6
Utilities 12 7.9
was the most signi¯cant underlying resource of corporate
Total 151* 100
performance in South Africa, and Chan (2009b) found no
conclusive evidence to support a de¯nitive association Notes: Company-year after removing three sets of
between IC and ¯nancial performance among Hong Kong problematic data.
companies.
Other studies (Chen et al., 2005; Kujansivu, 2005; practical procedures of calculating VAIC TM is demon-
Shiu, 2006b) have found both human and physical capital strated in this paper. First of all, the value added (VA) of
to be positively associated with ¯nancial performance. the company had to be extracted.
More speci¯cally, structural capital has been found to be a VA ¼ OP þ EC þ D þ A
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
isational level, which means that, for example, if a company where OP ¼ operating pro¯ts; EC ¼ total employee
has good systems and procedures, then IC e±ciency is likely expenses, which is viewed as investment; D ¼ depreciation;
to be high (Bontis et al., 2000). A ¼ amortisation. Secondly, the Human Capital E±ciency
(HCE) and Structural Capital E±ciency (SCE) were
calculated.
2. Research Methods
HCE ¼ VA=HC
2.1. Samples and data collection
SCE ¼ ðVA HCÞ=VA
The Hang Seng Index (HSI) is one of the stock market
indexes in Hong Kong which indicates the overall market where HC ¼ human capital, measured by total employee
performance of the Hong Kong Stock Exchange (HKSE). expenses. Since IC can only be operable with the support of
HSI is commonly regarded as the representative of the ¯nancial and physical capital, Capital Employed E±ciency
state of the Hong Kong economy and represents (CEE) was added to the formula.
approximately 67.3% of the total market capitalisation in
CEE ¼ VA=CE
Hong Kong between 2005 and 2008 (Hang Seng Indexes,
2008). On a year-to-year basis, the number of HSI con- VAIC ¼ HCE þ SCE þ CEE
stituent companies varies. The study sample included
where CE ¼ capital employed, which is the book value of
all HSI constituent companies over a 4-year period
tangible assets. Finally, VAIC TM , which acted as an inde-
(2005 n ¼ 33, 2006 n ¼ 36, 2007 n ¼ 43, 2008 n ¼ 42).
pendent variable a®ecting the traditional ¯nancial per-
Data were collected from 154 published annual reports
formance of companies, was obtained by summing up HCE,
and are referred to in this study as company-year cases.
SCE and CEE.
Three cases, which obtained either a negative book value
or a negative VAIC TM , were considered as problematic
and removed from the ¯nal sample size (N ¼ 151) to avoid
2.3. Dependent variables
the e®ect of outliers. Table 2 summarises the distribution Four traditional ¯nancial indicators were used as depen-
of company-year cases according to business sectors. dent variables and served as proxy measures of pro-
ductivity, pro¯tability and market valuation. These include
2.2. Independent variables market-to-book value (MB), return on assets (ROA), asset
turnover (ATO) and return on equity (ROE), which have
VAIC TM and its components (HCE, SCE, CEE) were
been used in earlier studies (Firer and Williams, 2003;
used separately as independent variables. This is to
Chan, 2009a).
di®erentiate the classi¯cation of IC into human capital
and structural capital (Muhammad, 2009). Calculation of
VAIC TM using accounting-based ¯gures involves ¯ve
2.4. Data analysis
steps (Pulic, 2000; Chan, 2009a), which has been illus- Regression analysis was conducted to investigate the
trated in detail by other researchers (Zeghal and Maaloul, association between IC performance and business per-
2010; Chan, 2009a; Kamath, 2008). For simplicity, the formance, where VAIC TM and its components served as
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independent variables, while the MB, ROA, ATO, and H3a. SCE is positively associated with market valua-
ROE were dependent variables. The formulas and rules for tion as measured by MB.
extracting ¯gures from ¯nancial reports used in this H3b. SCE is positively associated with pro¯tability as
research are detailed in the Appendices. Firm size (FSIZE) measured by ROA.
and ¯rm leverage (DEBT) were added to the models as two H3c. SCE is positively associated with productivity as
control variables (Firer and Williams, 2003; Chan, 2009a), measured by ATO.
which helped reduce the e®ect of unknown variables H3d. SCE is positively associated with return on
(Shuttleworth, 2008). equity as measured by ROE.
H4a. CEE is positively associated with market valua-
2.5. Research hypotheses tion as measured by MB.
The overarching research question asks: What is the H4b. CEE is positively associated with pro¯tability as
impact of IC on corporate ¯nancial performance, in measured by ROA.
relation to productivity, pro¯tability and market valuation, H4c. CEE is positively associated with productivity as
of major companies in Hong Kong? Considering that measured by ATO.
earlier studies have generated inconclusive answers to this H4d. CEE is positively associated with return on
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
16 S. K. W. Chu et al.
Table 4. Multiple regression results of Model 1: MB i = Table 8. Multiple regression results of Model 5: MB i ¼
1VAIC TM þ 2FSIZE þ 3DEBT. 1HCE þ 2SCE þ 3CEE þ 4FSIZE þ 5DEBT.
VAIC TM −0.026 −0.305 0.760 1.112 HCE 0:303 3:665 0.000 1.777
Firm size 0.162 1.952 0.053 1.057 SCE 0.272 3.193 0.002 1.889
Debt 0.110 1.289 0.200 1.121 CEE 0.716 10.154 0.000 1.294
R 2 = 0.045 Firm size 0.092 1.398 0.164 1.121
Debt 0.336 4.772 0.000 1.293
Notes: H1a. VAIC TM is positively associated with market R 2 ¼ 0:443
valuation as measured by market-to-book value.
Notes: H2a. HCE; H3a. SCE; H4a. CEE is positively
associated with market valuation as measured by MB.
Statistically signi¯cant at p < 0:01; statistically sig-
Notes: H1c. VAIC TM is positively associated with pro- HCE 0:159 2:179 0:031 1.777
ductivity as measured by asset turnover. Statistically SCE 0:248 3:286 0:001 1.889
signi¯cant at p < 0:05. CEE 0.671 10.739 0:000 1.294
Firm size 0:007 0:129 0.898 1.121
Debt 0:014 0:220 0.826 1.293
Table 7. Multiple regression results of Model 4: ROE i ¼ R 2 = 0.563
1VAIC TM þ 2FSIZE þ 3DEBT. Notes: H2c. HCE; H3c. SCE; H4c. CEE is positively
associated with productivity as measured by ATO.
Standardised t-value p VIF Statistically signi¯cant at p < 0:05; statistically signi¯-
coe±cients ()
cant at p < 0:01; statistically signi¯cant at p < 0:001.
VAIC TM 0.155 1.862 0.065 1.112
Firm size 0:269 3:316 0:001 1.057
Debt 0.143 1.714 0.089 1.121
3.1. The associations between VAIC TM
R 2 ¼ 0:083 and the ¯nancial indicators
Notes: H1d. VAIC TM is positively associated with pro¯t- The coe±cients of determination (R 2 ) of hypotheses H1a
ability as measured by return on equity. Statistically to H1d indicated limited explanatory power for the var-
signi¯cant at p < 0.01. iances in the dependent variables. Even Model 2 (Table 5),
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Table 11. Multiple regression results of Model 8: ROEi ¼ in Tables 6 to 10, showing higher amounts of explained
1HCE þ 2SCE þ 3CEE þ 4FSIZE þ 5DEBT. variances.
Standardised t-value p VIF
Results showed that HCE was a statistically signi¯cant
coe±cients () moderate predictor for MB with negative association
(Model 5; ¼ 0:303; p ¼ 0:000 ). MB may be viewed
HCE 0:237 2:593 0:010 1.777 as an indicator to show how investors value the sample
SCE 0.575 6.112 0:000 1.889
companies. It seems that investors have long perceived the
CEE 0.439 5.641 0:000 1.294
Firm Size 0:382 −5.272 0:000 1.121 expenses spent on employees as a cost, rather than as an
Debt 0.342 4.396 0:000 1.293 investment. This is consistent with the implication stated
R 2 ¼ 0:320 by Chan (2009b) that expenditures on human resources
has been consistently perceived as an expense rather than
Notes: H2d. HCE; H3d. SCE; H4d. CEE is positively
associated with pro¯tability as measured by ROE. as an investment. The results reveal the phenomenon that
Statistically signi¯cant at p < 0:05; statistically signi¯- the higher the employee expenses, the lower the market
cant at p < 0:001. valuation of the company.
As seen in Model 7, HCE was a statistically signi¯cant
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
18 S. K. W. Chu et al.
The statistical association found between SCE and statistical signi¯cance in only isolated cases. It is also
ROE is a very interesting ¯nding in this research. Such a inconsistent with the ¯ndings of Kamath (2008) that there
¯nding may imply that the sample companies surveyed was no signi¯cant association between the size and lever-
were able to utilise their structural capital, i.e. strategy, age of ¯rms with their market valuation.
proprietary computer systems, routines and procedures, to Moreover, the positive correlation between ¯rm lever-
yield higher pro¯ts from the shareholders' equity. Among age and ROE shows that companies with high gearing
the independent variables and control variables, SCE was ratio tend to have higher pro¯tability. As suggested by
found to be the strongest predictor of ROE as evidenced Chan (2009b), such a ¯nding may imply that Hong Kong
by the highest beta value in Model 8, more so than that of listed companies are maintaining a high level of invest-
physical capital (CEE). ment, possibly with the assistance of borrowing or leverage,
The results in Model 8 provide the strongest evidence to enhance ROE for shareholders.
yet to suggest that structural capital may be playing a
more important role in pro¯t generation and hence,
shareholders' equity, for companies in Hong Kong when
4. Conclusion and Further Studies
compared with other VAIC TM components. It also illus- The research results provide new insights for IC prac-
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
trates that the `management' of the sample companies titioners and business stakeholders into the utilisation of
by UNIVERSITY OF QUEENSLAND on 08/16/15. For personal use only.
have been very much guided by the deployment of struc- IC by businesses in Hong Kong. The statistical associ-
tural capital in achieving pro¯tability, more so than ations found between structural capital and ¯nancial
physical capital. This ¯nding contrasts with that of a prior indicators may be the clearest evidence yet to show that
and similar study, where physical capital e±ciency (CEE) structural capital, one of the key components of IC, has an
was found to be a better predictor for ROE (Chan, 2009b). impact on business performance in the companies sur-
Also, it contrasts with ¯ndings in Ting and Lean (2009) veyed in Hong Kong. The utilisation and e®ective
that SCE had a negative, though not signi¯cant, e®ect on deployment of structural capital is becoming an important
ROA. As SCE had a positive and signi¯cant e®ect on MB, tool for the managers of these companies to achieve
ROA and ROE, hypotheses H3a, H3c and H3d were pro¯tability. Some interesting research questions follow:
substantiated. \What is the major structural capital in local companies
Overall, and apart from Model 8, CEE was found to be that can a®ect corporate pro¯tability the most?"; \Would
the best predictor for the four ¯nancial measurements it be technologies or routines and procedures?" It also
when examining the associations of the three VAIC TM remains to be clari¯ed whether or not business companies
components with MB, ROA, ATO and ROE. This ¯nding are aware of the importance of structural capital to their
is consistent with the traditional accounting point of view ¯nancial performance. Further studies may also examine
that physical and ¯nancial assets are critical when eval- how local businesses may cultivate their structural capital
uating business performance, and it also supports Ting in order to ensure a higher return. There might be
and Lean (2009) in that capital employed has been potential di®erences in structural capital utilisation
importantly utilised in generating high value returns. between di®erent industries or sectors, which may be
Hypotheses H4a, H4b, H4c andH4d were supported by the in°uenced by company size or information technology.
regression results. Knowledge management practices may further improve
The control variables, i.e. ¯rm size and ¯rm leverage, structural capital usage, but this is yet to be substantiated
were found to be in association with business performance. by empirical ¯ndings. As this research focused on local
Firm size appears to be a signi¯cant predictor for ROE companies, questions such as: \Does the higher levels of
(Model 8; p ¼ 0:000 ), while ¯rm leverage is a highly usage of structural capital apply only to Hong Kong?" and
signi¯cant predicator for MB (Model 5; p ¼ 0:000 ) and \How does Hong Kong compare with her neighboring
ROE (Model 8; p ¼ 0:000 ). This is consistent with countries?" are also worth investigating. We believe that
earlier ¯ndings by Chan (2009b) which showed that there there remains a vast body of potential research, the ¯nd-
is a positive association between ¯rm leverage and ROE. ings of which would be of utmost importance and interest
However, this suggests a di®erent conclusion from that of not only to scholars and IC practitioners, but also to
Firer and Williams (2003), who found that ¯rm size and business management, investors and other stakeholders as
leverage contributed very little to the explanatory power well. A coordinated research e®ort into IC in Hong Kong
of the linear multiple regression results and were of may help answer at least some of these questions.
March 18, 2011 2:29:16pm WSPC/188-JIKM 00279 ISSN: 0219-6492
FA1
Appendix 1
VAIC TM calculation
VA ¼ OP þ EC þ D þ A
HCE ¼ VA/HC
SCE ¼ (VAHC)/VA
CEE ¼ VA/CE
VAIC ¼ HCE þ SCE þ CEE
Appendix 2
Currency conversion
20 S. K. W. Chu et al.
Market price
. Closing price on the last trading day of the year
. Extracted from Yahoo! Finance.
Number of shares
. Number of shares which were issued and fully paid
. Extracted from the \Share Capital" under \notes to the accounts".
Net income
. \Pro¯t attributable to shareholders" in the \Consolidated Income Statement".
Total revenue
. \Turnover" or \Revenue" speci¯ed in the \Consolidated Income Statement".
Intangible assets
J. Info. Know. Mgmt. 2011.10:11-21. Downloaded from www.worldscientific.com
. Figure of Intangible Assets extracted based on the \Hong Kong Accounting Standard 38"
by UNIVERSITY OF QUEENSLAND on 08/16/15. For personal use only.
. Including license, goodwill, leasehold land and land use right, brand name and other rights
. http://app1.hkicpa.org.hk/ebook/HKSA Members Handbook Master/volumeII/hkas38.pdf.
Total equity
. \Total Equity" in \Consolidated Balance Sheet".
Current, non-current assets and liabilities
. All extracted from the \Consolidated Balance Sheet".
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