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Dear Customer,

Congratulations, your Health Suraksha Package has been activated. We have created this health package exclusively
for our esteemed customers while taking into consideration the current pandemic situation. The package is valid till
02-11-2021

Under the Health Suraksha Package, you can avail below mentioned benefits:
1. Health Coverage of Rs. 2 Lac for hospitalization expenses

2. Accidental Death and Disability cover of up to Rs. 2 Lac

3. Unlimited 24x7 Doctor-On-Call with General Practitioner regarding any health issues

4. On-demand latest credit report

5. Periodic Credit Reassessment and Limit Enhancement

To avail any benefits under the package, or for any other queries, please write to us at insurance-team@kissht.com. Our
dedicated insurance support executive will help you with all queries and complete relevant formalities regarding claim
and services.

*Please Note:

The health insurance, accidental death insurance, and doctor-on-call are provided by respective parties. The RBI-registered
NBFC who have sanctioned you loan shall provide the on-demand credit report. For customer with good credit profile, the
lenders may not always fetch your latest credit information report (CIR) from the bureaus such as CIBIL, Experian etc. In such
cases, we won’t be able to provide on-demand credit report. However, as per the RBI guidelines, we will report to bureaus the
repayment status of your active credit line.

*Your loan has been sanctioned by Si Creva Capital services Ltd and the Service Package including On demand Credit Report,
health insurance benefits, doctor on call etc. are available to customers of Si Creva who have opted for for the same whilst avail-
ing the loan. Si- Creva is registered Group policy holder of the Health Insurance scheme, which is underwritten by Care Health
Insurance
Certificate of Insurance

RANJEET KUMAR Group Policyholder Name SI CREVA CAPITAL SERVICES PRIVATE LIMITED

Group Policy No 31535785


ward no 11 vill kamtaul Post kamtaul raj studio
Muzaffarpur - 847304
Proposal No. 5700005130754

Plan Name Group Care 360(Sicreva_1)

Cover Start Date 00:00 hrs 03-10-2021


Cover End Date 02-10-2022
Midnight
Cover type Individual

Premium Frequency
Monthly*premium paid up to* 02-11-2021

Details of Applicant / Insured

Applicant Date Of Birth

RANJEET KUMAR 1982-03-15

Intermediary Details

Name Code Contact Number

Care Health Insurance Ltd DIRECT 1800-102-6655

www.careinsurance.com
BEST
HEALTH ISO
INSURANCE STANDARD
COMPANY
9001:2015
OF THE

Care Health Insurance Limited YEAR

(Formerly known as Religare Health Insurance Company Limited) EMERGING ASIA ISO 22301:2012
INSURANCE AWARDS
Regd. Office: 5th Floor, 19 Chawla House, Nehru Place, New Delhi:-110019
IRDA Regn. No. 148
Corp. Office: Unit No. 604 - 607, 6th Floor, Tower C, Unitech Cyber Park, Sector-39, Gurugram-122001(Haryana)
CIN: U66000DL2007PLC161503

customerfirst@careinsurance.com | 1800-102-4488/ 1800-102-6655


Benefits

S No. Particulars Basis of Offering

1 Sum Insured 2,00,000

2 In - patient care Up to SI
3 Day Care Treatment Up to SI
4 Pre-hospitalization Medical expenses 30 days

5 Post-hospitalization Medical expenses 60 days


6 Domestic Road Ambulance 2000 Per hospitalization
7 Alternative Treatments (IPD basis) Up to Rs 20,000
8 Discount Connect Covered
9 Initial Wait Period Waived from Day 1
10 Named Ailment (as defined in Group Care 360 Product) 24 Months
11 Pre-existing diseases 24 Months
12 On Room rent Twin Sharing Room
13 ICU charges No Limits
14 Doctor on Call Covered GP Only
15 Accidental Death 100% of Sum Insured
16 Permanent Partial Disablement Up to SI; As per PPD table of Group Care 360
17 Permanent Total Disablement Up to SI: As per PTD table of Group Care 360

18 Co-Payment NIL

Key Exclusions
The company shall not be liable to make payment for any claim directly or indirectly caused by, based on, arising out of howsoever attributable to any
of the following except covered by way of an extension:
1. Treatment taken from anyone who is not a Medical Practitioner or from a Medical Practitioner who is practicing outside the discipline for
which he is l licensed or any kind of self-medication.
2. Charges incurred (or Treatment undergone) in connection with routine eye examinations and ear examinations, dentures, artificial teeth and
all other similar external appliances and / or devices whether for diagnosis or treatment.
3. Treatment of any external Congenital Anomaly or Illness or defects or anomalies or treatment relating to external birth defects.
4. Cosmetic surgery or plastic surgery or related treatment of any description, including any complication arising from these treatments, other
than as may be necessitated due to an Injury, cancer or burns.
5. Any Illness or Injury directly or indirectly resulting or arising from or occurring during commission of any breach of any law by the Insured
Member with any criminal intent.
6. Act of self-destruction or self-inflicted Injury, attempted suicide or suicide while sane or insane or Illness or Injury attributable to consump-
tion, use, misuse or abuse of intoxicating drugs, alcohol or hallucinogens.

Note: This is an illustrative list of exclusions and not exhaustive. For the entire list of exclusions, please refer the Group Policy Terms and Conditions
issued to the Group Policyholder.

Benefits

S No. Particulars

1 Renewal under the scheme is subject to continuation of this scheme by Group Policyholder
2 You can port from this scheme to Insurer’s Health Insurance policy subject to Underwriting guidelines of
such Health Insurance Policy under following conditions:
a) Group Policyholder chooses not to continue this scheme
b) If you choose not to continue the enrollment under this scheme
for Claims & Assistance: Call 1800-102-4488

Claims Process
Doctor on Call

Select E-Consultation Provide Number Select Number Select Consult Now

Doctor Listing Doctor Profile Select Relaation Click on Start Chatting

Request for Audio or Video Call Download Prescription


Grievance Redressal/Complaints
The Company has developed proper procedures and effective mechanism to address of complaints by the customers. The Company is committed to comply with the
Regulations, standards which have been set forth in the Regulations, Circulars issued by the Authority (IRDAI) from time to time in this regard.

01. If the Policyholder / Insured Person has a grievance that the Policyholder / Insured Person wishes the Company to redress, the Policyholder / Insured Person
may contact the Company with the details of the grievance through:;
Website: www.careinsurance.com
Email: customerfirst@careinsurance.com
Contact No.:1800-102-6655
Courier: Any of Company’s Branch Office or corporate office
The Policyholder/Insured Person may also approach the grievance cell at any of the Company’s branches with the details of his/her grievance during the Com-
pany’s working hours from Monday to Friday.
Exclusively for Senior Citizens, the Company has a separate extension on the Customer Service Toll Free Number. This separate customer service channel pri-
oritizes and routes any kind of request / grievance raised by Senior Citizens through various fast track internal escalations leading to lesser Turn-Around-Time
(TAT) for request / grievance addressal.

02. If the Policyholder / Insured Person is not satisfied with the Company’s redressal of the Policyholder’s / Insured Person’s grievance through one of the above
methods, the Policyholder / Insured Person may contact the Company’s Head of Customer Service at:
Head – Customer Services,
Care Health Insurance Limited
(Formerly known as Religare Health Insurance Company Limited)
Unit no 604 - 607, 6th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurgaon -122001.(HARYANA)

For Care Health Insurance Limited (Formerly known as Religare


Health Insurance Company Limited)

Authorized Signatory Date of Issue : 03-10-2021 Place of Issue :Gurgaon, Haryana

Service Branch : CHIL, Office No.206, Second Floor Roots Tower, Plot No.7, vDistrict Centre, Laxmi Nagar, New Delhi, Delhi - 110092 Branch Contact No. : 011-
47553273
Correspondence Address:
Care Health Insurance Limited
(Formerly known as Religare Health Insurance Company Limited)
Website : www.careinsurance.com Email : customerfirst@careinsurance.com
Unit no 604 - 607, 6th Floor, Tower C, Unitech Cyber Park, Sector 39, Gurgaon -122001.(HARYANA)

SAC: 997133 and Description of Service: Accident and Health Insurance Services State GSTIN No.: 07AADCR6281N1ZU IRDA Registration Number - 148 UIN :
RHIHLGP20126V011920

Consolidated Stamp Duty paid vide E-Challan GRN no. 73891925 dated 25 Feb 2021, RCM Applicability- N/A
Registered office address : 5th Floor, 19 Chawla House, Nehru Place, New Delhi - 110019
CIN : U66000DL2007PLC161503

Note:
01. Validity of this certificate is subject to terms and conditions of Group Policy issued to the Group Policyholder.
02. In event of non-receipt of Premium, this certificate of insurance automatically stands cancelled from inception, irrespective of whether a separate communi-
cation is sent or not. This policy is based on the information provided by the Insured to the Group Administrator. In case you find any discrepancy in the same,
please contact us immediately.
03. This Certificate of Insurance is governed by and is subject to the Terms and Conditions of the referred Group Policy.
04. Premium has been paid by Master policy holder and has not been charged from the customer separately

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