DAILY WORK MANAGEMENT

By : Magnifico Training and Consultancy Services

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NGK and HGK
Leaders

Day to day business Work on strategic goals

Daily Management Policy deployment
Nichijo Kanri Hoshin Kanri

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HOSHIN KANRI
• Japanese term for strategic planning
• HO – Direction
• SHIN – Shining needle used in compass
• Hoshin means process towards goal
• KAN – Control or channeling the process
• RI – Cognitive working process
• Kanri means management
• Hoshin Kanri means management planning and
control process towards the achievement of
organization’s goal

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NICHIJO KANRI
• Nichijo – Daily / Day to day work
• KANRI – Management
• Nichijo Kanri means Planning or Management
of daily work
• Daily Work Management

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Different words with Kanri

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HGK & NGK
• The purpose of daily Management is to
sustain the improvements or ensuring the
routine works done as per the standards
already established and keep improving;
• whereas Policy deployment focuses on Break-
through improvements or strategic objectives.

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What is DWM / Nichijo Kanri?
• Daily Work Management is the system that
provides the ability to manage departments,
functions, and processes, wherein processes are
defined, standardized, controlled, and improved
by the process owners

• Daily management (or DM) is a continuous

process that ensures the work is done in the right
way and in the right time, in order to achieve
business GOALS

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What is DWM?
• DWM is the most important aspect of
sustaining a Kaizen/Lean culture.
• For e.g. If you go to the gym
• Work on various methodologies, of course you
are able to lose weight.
• But what would you do to maintain this
weight lost? What happens after you have lost
weight?
• DWM talks about standardization

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What is DWM?
• So it’s a system or a model or a tool/technique by
which standards for running the day-to-day business
are developed, maintained, controlled and improved
on ongoing basis.
• And this helps you maintain the lean culture on the
shop floor, it helps you maintain standardization on
the shop floor, it helps you define standard work for
everybody, and this way you are not only able to
sustain the improvement but keep it up on the
continual improvement journey.

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 Need of DWM
PROBLEM

ACTIONS

The team takes time to

recover the performance

Performance has dropped

• The results are checked in the end of shift , Day, Week or month
• Significant delay to correct variation

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Need of DWM
PROBLEM

ACTIONS

Performance recovered in less time

Performance is continuously monitored and in control

• The results are continually followed
• No delay to correct variations

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DWM
• If we do not strengthen the basics, we are probably
going to back slide.

• The organization can deteriorate due to any of these

3 powers
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Reason for deterioration

The result of above three powers can make organization weak.

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Sustenance
• Organization should respond to the above given 3
powers/problems so that it can help the organization
from becoming weak.
• What is most important is to Sustain whatever
improvements or changes are done.

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Sustain Management
• If we do not sustain whatever improvements are done or
whatever our current state is – we are bound to slide back
from our current state.
• Therefore it is very important to focus on DWM in order to
achieve our future state or maintain our current state.

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 PDCA Cycle
Did it not Work ?
Think about what may be changed
Turn PDCA
Identify the Problem
Did it Work ?
Find out where and why
Standardize the process
begins
Share the knowledge
Plan improvements
Problem Solved
Create action plan
Search for next problem

Analyze if every thing

was carried out as Improve People
planned and if the Execute the action plan
expected results did
come true

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 SDCA Cycle
ESTABLISH STANDARD by
using the best known
practices in place that Implement Standards
meet the internal and Execute the process
external customer need Make the product
Collect data for charting
and analysis

If CHECK shows the STANDARD

that was implemented in DO is an Study the actual results
improvement, Then the process Compare against the
become the new standard going expected results to
forward ascertain and differences

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 PDCA & SDCA
PERFORMANCE

P D
A C
Wheel of Improvement

TIME

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 PDCA & SDCA

Stable Process

S D P byD
Sustenance
PERFORMANCE

Standardization
A C A C
P D
Wheel of Sustenance
A C
Wheel of Improvement

TIME

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NGK & HGK

Nichijo Kanri
Hoshin Kanri with no
S Hoshin Kanri
with no
Nichijo Kanri

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 4 Element of Nichijo Kanri

Gemba
Kaizen
Workshop

4M Leaders
Stand Visual Daily
Standard Do Check Standard Act
ardize Control Accountability
Works

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4 Element of NGK

Focus on Process
Process Produce Results

Stabilization

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How to do NGK?
Step -1 – Establish Ownership
 Define Functions( Purpose of Existence)
• Primary
• Secondary
• Tertiary
Organization Structure( WHO ?)
 Establish Responsibility and Authority
• Responsibility defines what to do (What?)
• Authority defines degree of power to make decision
 Establish Accountability
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 How to do NGK?
Step -2 -Process and Measurement
• Define Processes
• Business Process Flow
• Procedures
• Standard Work Instructions
• Measurement of Accountability(Managing point)

• Key Checkpoint of process Control ( Monitoring Point)

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How to do NGK?
Step -3 –Gap Analysis
• Identify The Gap

Known Causes Unknown Causes

• Perform Root cause • Understand the facts

Analysis • Data Analysis
• Generate Solution • Perform RCA
• Generate Solution
• Select Best Solution
• Select Best Solution
• Standardize the process
• Standardize the process
• Monitor the results
• Monitor the results
• Deploy Horizontally
• Deploy Horizontally

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Small Company / Area

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Bigger Company / Area

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Who should do DWM?
• Mandatory for all Level ( Including CEO)
• Habit formation by all level of people
• Different format for different level
• Different frequency for different level
• Different value at different level
• Different time allotment

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How DWM Works
• Aligning everyone’s individual job to the strategy
• Indicators deployment and visual management
• Eliminating chronic problems
• The daily meeting and teamwork
• The role of leadership: new attitudes and
behaviors
• Problems should be exposed and solved
• Help Chain

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Benefits of DWM
• Provides data on where you are (actual)
compared to where you want to go (planned)
• Assists with meeting customer demand
• Improves process quality
• Reduces process variation
• Ensures effective problem-solving
• Help standardize the way organizations manage
their facilities
• Ensures sustainability for improvement efforts

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Conclusion
• Nichijo Kanri (Daily Management) is the
System that provides the ability to manage
department, functions, processes wherein
processes are defined, standardized,
controlled & improved by process owners.

• It prevents Deterioration by making control

and improvement in the norm.

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 THANKS

From : Magnifico Training and Consulting

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