Professional Documents
Culture Documents
4-Integration Management v4
4-Integration Management v4
com
Integration Management
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Integration Management
Agenda
• Overview of Integration Management
• Integration Management Processes
• Develop Project Charter Process
• Project Selection Methods
• Economic Models for Project Selection
• Develop Project Management Plan Process
• Direct and Manage Project Work Process
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Integration Management
Agenda
Integration Management
Overview of Integration Management
• Putting all pieces of a project together into a cohesive whole.
• Reason for Project Manager’s existence in an organization.
• Team members perform the work
• Sponsor protects the project
• Project Manager integrates all pieces!
Doing things faster, cheaper and fewer resources while meeting
objectives.
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Integration Management
Integration Management Processes
• Develop Project Charter (Initiating)
• Develop Project Management Plan (Planning)
• Direct and Manage Project Work (Executing)
• Manage Project Knowledge Work (Executing)
• Monitor and Control Project Work (Monitoring & Controlling)
• Perform Integrated Change Control (Monitoring & Controlling)
• Close Project or Phase (Closing)
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Integration Management
Develop Project Charter
• First part of integration management.
• Authorizes the existence of a project and provides authority to
Project Manager.
• Output of the process: Project Charter
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Integration Management
Develop Project Charter
Project Charter Example
Project Title and Description: Golden Gate Bridge What is the
project?
• Population of San Francisco is increasing and transportation need
between two sides of the city increases in proportion. Sea
transportation cannot suffice for the need over the recent years.
This project will ease the transportation of vehicles between two
sides of the city.
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Integration Management
Develop Project Charter
Project Charter Example
Project Manager Assigned and Authority Level: John Winer
Who will lead the project and what is his authority?
• John Winer will be the project manager of this project and he has
the authority to determine budget, select team members, and
approve/reject changes to project.
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Integration Management
Develop Project Charter
Project Charter Example
Business Case: Why is the project being done?
• The project is being done in order to solve the transportation
problem of San Francisco between two sides. After the project
completion, 80% of the vehicle transportation is expected to be
done over the bridge which will solve the transportation
problem.
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Integration Management
Integration Management
Develop Project Charter
Project Charter Example
Stakeholders: Who will affect or be affected by the project?
• Government
• Residents who are residing close to bridge area
• Project Team
• …
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Integration Management
Develop Project Charter
Project Charter Example
Stakeholder Requirements: Requirements related to both project and
product scope.
• It will have 3+3 lanes
• Must resist against 8.5 Richter earth quake
• Must carry 2.500.000 kgs.
• …
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Integration Management
Develop Project Charter
Project Charter Example
Product Description/Deliverables:
What are the specific product deliverables and what will be the end
result of the project?
Golden Gate Bridge is the end result of the project.
• Height: 227 m
• Width: 27 m
• Two legs of the bridge must be completed in first year.
• …
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Integration Management
Develop Project Charter
Project Charter Example
Measurable Project Objectives:
How does the project tie into the organization’s strategic goals?
Objectives need to be measurable.
• Opening a new transportation channel between two sides of city.
• Ending the project in 3 years
• Completing the project with 200m USD budget
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Integration Management
Develop Project Charter
Project Charter Example
Project Approval Requirements:
What items need to be approved, and who will sign-off the project?
• Minister of Transportation will approve the WBS of the project.
• Final project approval will be determined by the committee
constituted for this project in Ministry of Transportation.
• Final project will be approved by Minister of Transportation on
behalf of the Government.
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Integration Management
Develop Project Charter
Project Charter Example
High-Level Project Risks:
Potential threats and opportunities for the project.
• Bridge will connect the two continents which will increase the
geopolitical importance of Istanbul (Opportunity-Positive Risk)
• Ease of vehicle transportation may cause to higher usage of
vehicles which can increase the air pollution (Threat-Negative
Risk)
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Integration Management
Develop Project Charter
Project Charter Example
Project Sponsor Authorizing This Project:
• Franklin Roosevelt, President of USA
• Angelo Joseph Rossi, Mayor of San Francisco
• Joseph Strauss, Head of Golden Gate Project Committee
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Integration Management
Develop Project Charter
Benefits of Project Charter
• Without a project charter, Project Manager cannot be successful.
• Project charter may be prepared by Project Manager but must be
published by the sponsor.
• Project charter is broad enough therefore there is no need to
change during execution.
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Integration Management
Develop Project Charter
Benefits of Project Charter
• Recognizes (authorizes) the project
• Gives project manager the authority to spend money and commit
resources
• High-level requirements of the project are defined
• Links project to ongoing work of the organization
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Integration Management
Develop Project Charter
Project Selection
• Project Managers must know why their project was selected and
how it fits into the organization’s strategic plan.
• There are 2 common approaches for project selection
1. Benefit Measurement Methods (Comparative Approach)
2. Constrained Optimization Methods (Mathematical Approach)
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Integration Management
Develop Project Charter
Project Selection
1. Benefit Measurement Methods
Murder Board (a panel of people who try to shoot down a new
project)
Peer review
Scoring Models
Economic Models
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Integration Management
Develop Project Charter
Project Selection
2. Constrained Optimization Methods
Linear Programming
Integer Programming
Dynamic Programming
Multi-objective Programming
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Integration Management
Integration Management
Develop Project Charter
Present Value
• A dollar today worth more than a dollar tomorrow.
• Calculates the today value of future cash flows
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Integration Management
Develop Project Charter
Present Value
PV =
• PV = Present Value
• FV= Future Value
• r= interest rate
• n= number of periods
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Integration Management
Develop Project Charter
Present Value-Example
Integration Management
Develop Project Charter
Present Value-Example
Present Value of Cash Flows:
$ , $
1st Instalment’s PV = = = $100,000
.
$ ,
2nd Instalment’s PV = = = $90,909
.
$ ,
3rd Instalment’s PV = = = $82,645
.
Integration Management
Develop Project Charter
Net Present Value
• Present value of total benefits (revenue or income) minus the
costs over many time periods.
• If NPV > 0 investment in the project is a good choice.
• Projects with higher NPVs should be selected.
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Integration Management
Integration Management
Develop Project Charter
Net Present Value-Example
Present Value of Costs:
$ , $
1st Cost’s PV = = = $90,000
.
$ ,
2nd Cost’s PV = = = $109,091
.
$ ,
3rd Cost’s PV = = = $33,058
.
Integration Management
Develop Project Charter
Net Present Value-Example
Net Present Value Calculation
Instal Nr of Instalment PV of Cost Nr of Cost PV of NPV
ment Periods Amount Instalment Periods Amount Cost
Amount
1 0 $100,000 $100,000 1 0 $90,000 $90,000 $10,000
2 1 $100,000 $90,909 2 1 $120,000 $109,091 -$18,182
3 2 $100,000 $82,645 3 2 $40,000 $33,058 $49,587
Total PV of $273,554 Total PV $232,149 $41,405
Instalments of Costs
Integration Management
Develop Project Charter
Internal Rate of Return (IRR)
• Explains how much percent a project will turn back. (e.g. 12%
of the investment will return in 2 years)
• Calculation is complex.
• Know only that projects with higher IRR’s should be selected.
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Integration Management
Develop Project Charter
Payback Period
• Number of time periods it takes to recover investment of a
project.
• Projects with shorter payback period should be selected.
• E.g. if $100,000 invested, and payback period is 6 months, this
means, product or outcome of the project will bring $100,000 in
6 months. Then it will start to make profit.
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Integration Management
Develop Project Charter
Benefit Cost Ratio
• Costing projects to determine what work should be done.
• This ratio compares the benefits to the costs of the project.
(Benefit can be considered as revenue)
Benefit Cost Ratio > 1 Benefits > Costs
Benefit Cost Ratio = 1 Benefits = Costs
Benefit Cost Ratio < 1 Benefits < Costs
• Projects with higher Benefit Cost Ratio should be selected.
• If Benefit Cost Ratio < 1, project should not be executed.
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Integration Management
Develop Project Charter
Economic Value Added (EVA)
• Concerned with whether the project returns to the company
more than its costs.
• EVA is the amount of added value the project produces for the
company’s shareholders above the cost of project.
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Integration Management
Develop Project Charter
Opportunity Cost
• Opportunity given up by selecting one project over another.
• E.g. Project A’s NPV=$200,000, Project B’s NPV=$150,000
• If Project A is selected, then opportunity cost of selecting Project
A is $150,000
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Integration Management
Integration Management
Integration Management
Develop Project Charter
Law of Diminishing Returns
• E.g. home constructing project
Number of Constructed Average 60
Construction Area per Constructed
4 20 5.00 30
8 36 4.50 20
12 44 10
3.67
16 48 0
3.00
4 8 12 16 20
20 50 2.50 Number of Workers
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Integration Management
Integration Management
Develop Project Charter
Depreciation
• Large assets (e.g. equipment, vehicles) purchased by a company
lose value over time.
• For instance you bought a brand new car now. Will it be in same
value after 5 years?
• Value of the car will decrease during time, and this is called as
depreciation.
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Integration Management
Develop Project Charter
Depreciation
1- Straight Line Depreciation
• Same amount of depreciation is taken each year.
2- Accelerated Depreciation
• Depreciation is higher during the first years or periods in
accelerated depreciation.
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Integration Management
Develop Project Charter
Depreciation
E.g. a bulldozer
$350,000.00
depreciation
$300,000.00
$250,000.00
Straigt Line Depreciation
$200,000.00 Accelerated Depreciation
$150,000.00
$100,000.00
$50,000.00
$0.00
1 2 3 4 5
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Integration Management
Develop Project Charter
Project Statement of Work (SOW)
Integration Management
Develop Project Charter
Charters with Work Under Contract
• All projects should have charters.
• Buyer and seller should have independent charters for example.
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Integration Management
Develop Project Management Plan
Management Plans
• Defines strategy for managing the project and the processes in
each knowledge area
• A management plan is unique to each project to address its
particular needs. (e.g. cost, risk, or communication of each project
is unique)
• Creation of management plans is an integral part of a project
manager’s job.
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Integration Management
Integration Management
Develop Project Management Plan
Project Management Plan
• Integration function: Integrates all knowledge area management
plans into a cohesive whole.
• Series of plans (because of iteration) and baselines.
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Integration Management
Develop Project Management Plan
Project Management Plan
Includes:
• Project management processes that will be used on the project.
• Management plans for knowledge areas
• Scope, schedule and cost baselines
• Requirements management plan
• Change management plan
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Integration Management
Develop Project Management Plan
Project Management Plan
Includes:
• Configuration management plan
• Process improvement plan
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Integration Management
Develop Project Management Plan
Baseline
Performance
Scope Schedule Cost
Measurement
Baseline Baseline Baseline
Baseline
Integration Management
Develop Project Management Plan
Baseline
• Project manager must look into deviations from baseline when
work is being done.
• Baselines can be changed but it should not be so easy.
• Changes to baselines can be formally requested during executing
or monitoring and controlling process groups.
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Integration Management
Develop Project Management Plan
Baseline
• Changes are evaluated and approved in the Perform Integrated
Change Control process.
• Deviations from baseline are often due to incomplete risk
identification and risk management.
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Integration Management
Develop Project Management Plan
Requirements Management Plan
• Part of scope management
• Describes how requirements will be identified, managed and
controlled.
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Integration Management
Develop Project Management Plan
Change Management Plan
Integration Management
Integration Management
Integration Management
Develop Project Management Plan
Configuration Management Plan
• Defines how you will manage changes to deliverables and the
resulting documentation, including which organizational tools
you will use.
Scope Management Plan v2.2
Integration Management
Develop Project Management Plan
Configuration Management System
• May include Change Control System
• Part of Project Management Information System (PMIS)
• Contains organization’s standardized configuration management
tools, processes and procedures.
• In other words Tool for versioning
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Integration Management
Develop Project Management Plan
Process Improvement Plan
• Project manager identifies existing processes to use on the project
and may create some of his or her own.
• E.g. 100 PC will be installed in a project.
• After first 3 installations, project manager should create a process
to complete remaining installations faster (e.g. document of
installation steps, development of a script)
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Integration Management
Develop Project Management Plan
Summary of Steps
Signs
Sponsor/ Project Sponsor
charter
Customer Statement of
asks “What Work
do I want?”
Company
Sponsor/ Culture and Project Project
Customer existing Manager Manager
systems
Identifies Develop Project
Processes,
stakeholders and Management
Procedures,
documents Plan
historical
project charter
info
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Integration Management
Develop Project Management Plan
Summary of Steps
Project Management Plan
• Needs to be approved, realistic and formal
• Everybody in the project needs to believe it can be done according
to plan
• Designed to be as complete as possible before executing process
group begins.
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Integration Management
Develop Project Management Plan
Project Documents
• Any documents used to manage a project.
• They might be updated during project.
• Not part of a project management plan
• E.g. project charter, statement of work, activity list,
quality metrics… etc.
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Integration Management
Develop Project Management Plan
Project Management Plan Approval
• Project Management Plan must receive formal approval by
Management
Sponsor
Project Team
Other stakeholders
• Formal approval=sign off (signature)
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Integration Management
Develop Project Management Plan
Kick-Off Meeting
• Meeting of all parties just before Project execution starts
Customer
Seller
Project team
Sponsor
…
• Purpose is to make sure everyone is
on the same page.
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Integration Management
Integration Management
Direct and Manage Project Work New Change Requests
Deliverables
Updates to project
management plan and
project documents
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Integration Management
Direct and Manage Project Work
• Corrective Action: Activity that realigns the performance
of the project work with the project management plan
– E.g. Project is 10% behind the Schedule baseline Extra resource
is assigned to Project.
• Preventive Action: Activity that ensures the future
performance of the project work is aligned with the project
management plan
– E.g. One of the senior Project team members might resign in 2
months Knowledge transfer and documentation is planned
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Integration Management
Direct and Manage Project Work
• Defect Repair: Activity to modify a nonconforming
product or product component. (Rework).
– E.g. Developed smartphone camera does not activate flash
automatically at night fix the defect
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Integration Management
Direct and Manage Project Work
• Approved change requests can be
Corrective Action
Preventive Action
Defect Repair
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Integration Management
Manage Project Knowledge
• Using existing knowledge & creating new knowledge
• Main output: Lessons Learned Register
• Knowledge can be “explicit” or “tacit”
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Integration Management
Monitor and Control Project Work
• Control function done from initiating till closing.
• Results of the process are Change Requests and updates to project
management plan and project documents.
• Change requests are evaluated in Perform Integrated Change
Control process.
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Integration Management
Monitor and Control Project Work
• Involves monitoring performance measures
Work Authorization System:
• Authorizes the start of work packages or activities.
Change Requests:
• There will always be changes in projects.
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Integration Management
Perform Integrated Change Control
• The changes are accepted/rejected/handled in this process
• A change in one of the constraints should be evaluated for
impacts on all of the other constraints.
• In order to evaluate the impacts of a change, it is necessary to
have
Realistic Project Management Plan
A complete product and project scope
• Generally, project manager should prevent the root cause of the
need for changes.
• It is expected that companies have established procedures for
managing and controlling changes
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Integration Management
Perform Integrated Change Control
• If there are lots of changes in a project, it will be impossible to
coordinate the work.
Project Manager should make sure to:
• Work to obtain final requirements asap.
• Spend enough time in risk management to identify the risks
• Come up with time and cost reserves
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Integration Management
Perform Integrated Change Control
Project Manager should make sure to:
• Have a process in place to control changes.
• Follow the process to control changes.
• Have a process and templates in place for creating change
requests.
• Have clear roles and responsibilities for approving changes
• Re-evaluate the business case if the number of changes become
excessive
• Consider terminating a project that has excessive changes and
starting a new project with a more complete set of requirements
• Allow only approved changes to be added to the project
baselines.
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Integration Management
Perform Integrated Change Control
Change Control Board (CCB):
• Many projects have CCB.
• The board is responsible for reviewing and analyzing change
requests.
• Then approves or rejects changes.
• May include:
Project Manager, Experts, Customer, Sponsor… etc.
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Integration Management
Perform Integrated Change Control
Process for Making Changes
1- Prevent the root cause of changes
2- Identify change
3- Look at the impact of change
4- Create a change request
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Integration Management
Perform Integrated Change Control
Process for Making Changes
5- Perform integrated change control
a) Assess the change
b) Look for options
c) Change is approved or rejected
d) Update the status of the change in the change
control system
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Integration Management
Perform Integrated Change Control
Process for Making Changes
6- Adjust the project management plan, project
documents and baselines.
7- Manage stakeholders' expectations by
communicating the change to stakeholders affected
by the change.
8- Manage the project to the revised project
management plan and project documents.
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Integration Management
Perform Integrated Change Control
High Level Process for Making Changes
1- Evaluate the impact
2- Create options
3- Get the change request approved internally
4- Get customer buy-in
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Integration Management
Close Project or Phase
• Focuses on closing out all knowledge areas.
• A project must be closed even if it stops or it is terminated.
• Getting final approval of the overall project from customer.
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Integration Management
Question #1
When it comes to changes, the project manager’s attention is BEST
given to:
A-) Making changes
B-) Tracking and recording changes.
C-) Informing the sponsor of changes.
D-) Preventing unnecessary changes.
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Integration Management
Question #1
When it comes to changes, the project manager’s attention is BEST
given to:
A-) Making changes
B-) Tracking and recording changes.
C-) Informing the sponsor of changes.
D-) Preventing unnecessary changes.
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Integration Management
Question #2
A project is plagued by changes to project charter. Who has the
primary responsibility to decide if these changes are necessary?
A-) The project manager
B-) The project team
C-) The sponsor
D-) The stakeholders
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Integration Management
Question #2
A project is plagued by changes to project charter. Who has the
primary responsibility to decide if these changes are necessary?
A-) The project manager
B-) The project team
C-) The sponsor
D-) The stakeholders
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Integration Management
Question #3
You are a new project manager who has never managed a project
before. It would be BEST in this situation to rely on _____ during
planning in order to improve your chance of success.
A-) Your intuition and training
B-) Stakeholder analysis
C-) Historical information
D-) Configuration management
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Integration Management
Question #3
You are a new project manager who has never managed a project
before. It would be BEST in this situation to rely on _____ during
planning in order to improve your chance of success.
A-) Your intuition and training
B-) Stakeholder analysis
C-) Historical information
D-) Configuration management
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Integration Management
Question #4
Which of the following BEST describes the project manager’s role
as an integrator?
A-) Help team members become familiar with the project
B-) Put all the pieces of a project into a cohesive whole
C-) Put all the pieces of a project into a program
D-) Get all team members together into a cohesive whole.
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Integration Management
Question #4
Which of the following BEST describes the project manager’s role
as an integrator?
A-) Help team members become familiar with the project
B-) Put all the pieces of a project into a cohesive whole
C-) Put all the pieces of a project into a program
D-) Get all team members together into a cohesive whole.
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Integration Management
Question #5
Integration Management
Question #5
Integration Management
Question #6
Integration Management
Question #6
Integration Management
Question #7
A project management plan should be realistic in order to be used to manage the
project. Which of the following is the BEST method to achieve a realistic project
management plan?
A-) Sponsor creates the project management plan based on input from the project
manager
B-) Functional manager creates the project management plan based on input from
the project manager
C-) Project manager creates the project management plan based on input from
senior management
D-) Project manager creates the project management plan based on input from the
team
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Integration Management
Question #7
A project management plan should be realistic in order to be used to manage the
project. Which of the following is the BEST method to achieve a realistic project
management plan?
A-) Sponsor creates the project management plan based on input from the project
manager
B-) Functional manager creates the project management plan based on input from
the project manager
C-) Project manager creates the project management plan based on input from
senior management
D-) Project manager creates the project management plan based on input from
the team
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Integration Management
Question #8
You are taking over a project during the planning process group and
discover that six individuals have signed the project charter. Which of
the following should MOST concern you?
A-) Who will be a member of the change control board
B-) Spending more time on configuration management
C-) Getting a single project sponsor
D-) Determining the reporting structure
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Integration Management
Question #8
You are taking over a project during the planning process group and
discover that six individuals have signed the project charter. Which of
the following should MOST concern you?
A-) Who will be a member of the change control board
B-) Spending more time on configuration management
C-) Getting a single project sponsor
D-) Determining the reporting structure
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Integration Management
Question #9
The project manager has just received a change from customer that
does not affect the project schedule and easy to complete. What
should the project manager do FIRST?
A-) Make the change happen as soon as possible
B-) Contact the project sponsor for permission
C-) Go to the change control board
D-) Evaluate the impacts on other project constraints
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Integration Management
Question #9
The project manager has just received a change from customer that
does not affect the project schedule and easy to complete. What
should the project manager do FIRST?
A-) Make the change happen as soon as possible
B-) Contact the project sponsor for permission
C-) Go to the change control board
D-) Evaluate the impacts on other project constraints
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Integration Management
Question #10
Your company just won a major new project. It will begin in three
months and is valued at 2m USD. You are the project manager for an
existing project. What is the FIRST thing you should do once you hear
of the new project?
A-) Ask management how the new project will use resources
B-) Resource level your project
C-) Crash your project
D-) Ask management how the new project will affect your project
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Integration Management
Question #10
Your company just won a major new project. It will begin in three
months and is valued at 2m USD. You are the project manager for an
existing project. What is the FIRST thing you should do once you hear
of the new project?
A-) Ask management how the new project will use resources
B-) Resource level your project
C-) Crash your project
D-) Ask management how the new project will affect your project
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Integration Management
Question #11
You are assigned as the project manager in the middle of the project.
The project is within the baselines, but the customer is not happy with
the performance of the project. What is the FIRST thing you should
do?
A-) Discuss it with the project team
B-) Recalculate baselines
C-) Renegotiate the contract
D-) Meet with the customer
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Integration Management
Question #11
You are assigned as the project manager in the middle of the project.
The project is within the baselines, but the customer is not happy with
the performance of the project. What is the FIRST thing you should
do?
A-) Discuss it with the project team
B-) Recalculate baselines
C-) Renegotiate the contract
D-) Meet with the customer
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Integration Management
Question #12
You are asked to prepare a budget for completing a project that was
started last year and then shelved for six months. All the following
would be included in the budget EXCEPT:
A-) Fixed costs
B-) Sunk costs
C-) Direct costs
D-) Variable costs
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Integration Management
Question #12
You are asked to prepare a budget for completing a project that was
started last year and then shelved for six months. All the following
would be included in the budget EXCEPT:
A-) Fixed costs
B-) Sunk costs
C-) Direct costs
D-) Variable costs
Cannot be copied, redistributed or sold. https://masterofproject.com
Integration Management
Question #13
Which of the following sequences represents straight line depreciation
in terms of amount that will reduce in each period?
A-) 100$, 100$, 100$
B-) 100$, 120$, 140$
C-) 100$, 120$, 160$
D-) 160$, 140$, 120$
Cannot be copied, redistributed or sold. https://masterofproject.com
Integration Management
Question #13
Which of the following sequences represents straight line depreciation
in terms of amount that will reduce in each period?
A-) 100$, 100$, 100$
B-) 100$, 120$, 140$
C-) 100$, 120$, 160$
D-) 160$, 140$, 120$
Cannot be copied, redistributed or sold. https://masterofproject.com
Integration Management
Question #14
Integration Management
Question #14
Integration Management
Question #15
Your company can accept one of three possible projects.
• Project A: NPV=$200k, Duration:6 months
• Project B: NPV=$500k, Duration: 1 year
• Project C: NPV=$600k, Duration: 2 years
Which project would you pick?
A-) They all have the same value.
B-) Project A
C-) Project B
D-) Project C
Cannot be copied, redistributed or sold. https://masterofproject.com
Integration Management
Question #15
Your company can accept one of three possible projects.
• Project A: NPV=$200k, Duration:6 months
• Project B: NPV=$500k, Duration: 1 year
• Project C: NPV=$600k, Duration: 2 years
Which project would you pick?
A-) They all have the same value.
B-) Project A
C-) Project B
D-) Project C