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P3PC-3012-05ENZ0 TOP

Contents
Index
fi-6110 Introduction

Image Scanner Explains the names and functions of parts


and basic scanner operation.
Scanner
Overview

Operator's Guide Explains how to load documents on the


scanner.
How to Load
Documents

Explains about the setting items in the Configuring the


Thank you for purchasing the fi-6110 color image scanner.
scanner drivers. Scan Settings
This manual explains about the basic operations and handling of the scanner.
For information on scanner installation, connection and software installation,
refer to "Getting Started". Explains how to use the Operator Panel. How to Use the
Operator Panel

Explains about various ways of scanning. Various Ways to


Scan

Explains how to clean the scanner.


Daily Care

Explains how to replace the consumables. Replacing the


Consumables

Explains about troubleshooting.


Troubleshooting

Explains how to use the Software Operation Operational


Panel to configure the scanner settings. Settings

Appendix
Glossary
How to Use This Manual
How to Use This Manual TOP
Contents
How to Use This Manual Index
Introduction

The following shows the tips for using this manual. Index page Scanner
Overview
Cover page

How to Load
Jumps to the Documents
first page of
each chapter. Configuring the
Scan Settings

How to Use the


Click an index title to jump to the page. Operator Panel

Common notes:
Various Ways to
Jumps to this z To display or print this manual, either Adobe® Acrobat® (7.0 or later) Scan
TOP: Jumps to the cover page. page. or Adobe® Reader® (7.0 or later) is required.
z Click a blue character string (where the mouse pointer changes to a
CONTENTS: Jumps to the contents page.
INDEX: Jumps to the index page. shape such as ) to move to the linked section. Daily Care

Contents page z In this manual, you can use the navigation option of Adobe® Acrobat®
or Adobe® Reader®. Replacing the
For details, refer to the Adobe® Acrobat® or Adobe® Reader® Help. Consumables
z Use the [Page Up] key to return to the previous page, and the [Page
Down] key to go to the next page.
Troubleshooting

Operational
Settings

Click a title to jump to the page. Appendix


Glossary
2
Introduction TOP
Contents
Introduction Index
Introduction

Thank you for purchasing the fi-6110 color image scanner. Scanner
Manual Description
Overview
This document describes the basic operation methods to
Operator's Guide Provides detailed information on how to
perform scanning by using ScandAll PRO. The version of (this manual) (PDF) operate and maintain the scanner daily,
How to Load
ScandAll PRO bundled with this product is subject to change how to replace the consumables, and how
to troubleshoot problems. Included in the Documents
without notice, in which case the screenshots captured in this
Setup DVD-ROM.
document may differ from the actual displayed image.
ScandAll PRO Provides information on how to scan Configuring the
For more information about ScandAll PRO, refer to the Scan Settings
User's Guide (PDF) documents by using ScandAll PRO.
separate [ScandAll PRO User's Guide].
TWAIN User's Guide Explains how to install and operate the
About This Product (PDF) TWAIN driver. Included in the Setup DVD- How to Use the
ROM. Operator Panel
The fi-6110 is equipped with an Automatic Document Feeder
Image Processing Explains how to install and operate the
(ADF) that allows duplex (double-sided) scanning. Software Option User's Image Processing Software Option. Various Ways to
Guide (PDF) Included in the Setup DVD-ROM. Scan
Manuals
Error Recovery Guide Details the status of the scanner and
The following manuals are included for this product. Read (HTML Help) explains how to resolve problems
encountered. Daily Care
them as needed. Contains movies that explain how to clean
Manual Description and replace the consumables. Included in
the Setup DVD-ROM. Replacing the
Safety Precautions Contains important information about the
Help (scanner driver) Explains how to use and configure the Consumables
(paper) safe use of this product.
Make sure to read this manual before settings for the scanner drivers. Can be
using the fi-6110. referenced from each scanner driver.
Troubleshooting
Getting Started Outlines the procedures from installation to Help (application) Explains how to use and configure the
(PDF) operation of the scanner. settings for the application software. Can
Included in the Setup DVD-ROM. be referenced from each application.
Operational
Settings

Appendix
Glossary
3
Introduction TOP
Contents
Trademarks
Index
Microsoft, Windows, Windows Server, Windows Vista, and
Introduction
SharePoint are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other Scanner
countries. Overview
ISIS is a registered trademark or trademark of EMC
Corporation in the United States. How to Load
Adobe, the Adobe logo, Acrobat, and Reader are either Documents
registered trademarks or trade names of Adobe Systems
Incorporated in the United States and/or other countries. Configuring the
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY Scan Settings
ABBYY and FineReader are trademarks of ABBYY Software,
Ltd. which may be registered in some jurisdictions. How to Use the
ScanSnap, ScanSnap Manager, and PaperStream are Operator Panel
registered trademarks of PFU LIMITED in Japan.
Other company names and product names are the registered Various Ways to
trademarks or trademarks of the respective companies. Scan

Manufacturer
Daily Care
PFU LIMITED
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku,
Yokohama, Kanagawa, 220-8567, Japan Replacing the
Consumables
© PFU LIMITED 2010-2014

Troubleshooting

Operational
Settings

Appendix
Glossary
4
Conventions TOP
Contents
Conventions Index
Introduction
Scanner
Safety Information Naming Conventions in This Manual
Overview
The attached "Safety Precautions" manual describes The operating systems and products in this manual are
important details for users to use this product safely and indicated as follows. How to Load
correctly. Read the Safety Precautions thoroughly before you Documents
Product Indication
start using this product.
Windows® XP Home Edition Windows Windows Configuring the
Symbols Used in This Manual Windows® XP Professional
XP (*1) Scan Settings
The following indications are used in this manual to obviate Windows® XP Professional x64 Edition

any chance of accident or damage to you, and your property. How to Use the
Windows Server® 2003 Standard Edition Windows
Server Operator Panel
Warning labels indicate the warning level and statements. The Windows Server® 2003 Standard x64 Edition
2003
symbols indicating warning levels and their meanings are as Windows Server® 2003 R2, Standard Edition
Various Ways to
follows. Windows Server® 2003 R2, Standard x64
Edition Scan
This indication alerts operators to an operation
Windows Vista® Home Basic (32-bit/64-bit) Windows
that, if not strictly observed, may result in severe
Vista Daily Care
injury or death. Windows Vista® Home Premium (32-bit/64-bit)
Windows Vista® Business (32-bit/64-bit)
Windows Vista® Enterprise (32-bit/64-bit)
This indication alerts operators to an operation Replacing the
that, if not strictly observed, may result in safety Windows Vista® Ultimate (32-bit/64-bit)
Consumables
hazards to personnel or damage to the product.
Windows Server® 2008 Standard (32-bit/64-bit) Windows
Server
Besides warning indicators, the following symbols are used in Windows Server® 2008 R2 Standard (64-bit)
2008 Troubleshooting
this manual.
Windows® 7 Home Premium (32-bit/64-bit) Windows 7
This symbol alerts operators to particularly important Windows® 7 Professional (32-bit/64-bit) Operational
information. Be sure to read this information.
Windows® 7 Enterprise (32-bit/64-bit) Settings
Windows® 7 Ultimate (32-bit/64-bit)
This symbol alerts operators to helpful advice regarding
operation.
Appendix
Glossary
5
Conventions TOP
Contents
Product Indication Screen Examples in This Manual
Index
Windows Server® 2012 Standard (64-bit) Windows Windows The screen examples in this manual are subject to change
Server (*1) Introduction
Windows Server® 2012 R2 Standard (64-bit) without notice in the interest of product improvement.
2012
If the actual displayed screen differs from the screen examples Scanner
Windows® 8 (32-bit/64-bit) Windows 8 in this manual, operate by following the actual displayed Overview
Windows® 8 Pro (32-bit/64-bit) screen while referring to manual of the software that you are
Windows® 8 Enterprise (32-bit/64-bit) using. How to Load
Windows
The screen examples used in this manual are of the TWAIN Documents
Windows® 8.1 (32-bit/64-bit)
8.1 driver, ISIS driver, and ScandAll PRO (image scanning
Windows® 8.1 Pro (32-bit/64-bit)
Windows® 8.1 Enterprise (32-bit/64-bit)
application). Configuring the
This manual uses screenshots from Windows Vista. The Scan Settings
Microsoft® Office SharePoint® Portal Server SharePoint Server windows that appear and the operations differ by the operating
2003 How to Use the
system that you are using. Also note that, with some scanner
models, the screens and operations may differ from this Operator Panel
Microsoft® Office SharePoint® Server 2007
manual when you update the TWAIN driver or the ISIS driver.
Microsoft® SharePoint® Server 2010 In that case, refer to the manual provided upon updating the Various Ways to
driver. Scan
*1: Where there is no distinction between the different versions of the
above operating system, the general term "Windows" is used.
Daily Care
Arrow Symbols in This Manual
Right-arrow symbols () are used to separate icons or menu
options you should select in succession. Replacing the
Consumables
Example: Click the [Scan] menu  [Scan Setting].

Troubleshooting

Operational
Settings

Appendix
Glossary
6
Contents TOP
Contents
Contents Index
Introduction
Scanner
How to Use This Manual ................................................................................................................................... 2 Overview
Introduction ........................................................................................................................................................ 3
Conventions ....................................................................................................................................................... 5 How to Load
Chapter 1 Scanner Overview ....................................................................................................................... 13 Documents
1.1 Main Features .............................................................................................................................................................. 14
Configuring the
1.2 Parts and Functions .................................................................................................................................................... 15 Scan Settings
Front ............................................................................................................................................................................... 15
Back ............................................................................................................................................................................... 16 How to Use the
Removable Parts............................................................................................................................................................ 17 Operator Panel
1.3 Turning the Power ON/OFF ........................................................................................................................................ 18
How to Turn the Power ON ............................................................................................................................................ 18 Various Ways to
Scan
How to Turn the Power OFF .......................................................................................................................................... 18
1.4 Opening/Closing the ADF ........................................................................................................................................... 19
How to Open the ADF .................................................................................................................................................... 19 Daily Care
How to Close the ADF.................................................................................................................................................... 19
1.5 Setting Up the ADF Paper Chute ............................................................................................................................... 20 Replacing the
1.6 Setting Up the Stacker ................................................................................................................................................ 21 Consumables
1.7 Resuming from Power Saving Mode ......................................................................................................................... 22
1.8 Basic Flow of Scanning Operation ............................................................................................................................ 23 Troubleshooting
1.9 Image Scanning Application ...................................................................................................................................... 26

Chapter 2 How to Load Documents ............................................................................................................ 27 Operational


Settings
2.1 Loading Documents .................................................................................................................................................... 28
Preparation..................................................................................................................................................................... 28 Appendix
How to Load Documents ................................................................................................................................................ 29 Glossary
7
Contents TOP
Contents
2.2 Documents for Scanning ............................................................................................................................................ 31
Paper Size...................................................................................................................................................................... 31
Index
Paper Quality.................................................................................................................................................................. 31 Introduction
Loading Capacity............................................................................................................................................................ 33
Scanner
Area Not to Be Perforated .............................................................................................................................................. 33 Overview
Conditions for Multifeed Detection ................................................................................................................................. 34
Conditions for Mixed Batch Scanning ............................................................................................................................ 35 How to Load
Conditions for Using the Carrier Sheet........................................................................................................................... 37 Documents

Chapter 3 Configuring the Scan Settings .................................................................................................. 38 Configuring the


3.1 TWAIN Driver ............................................................................................................................................................... 39 Scan Settings
[Resolution] .................................................................................................................................................................... 40
How to Use the
[Scan Type] .................................................................................................................................................................... 40
Operator Panel
[Paper Size].................................................................................................................................................................... 40
[Image Mode] ................................................................................................................................................................. 40 Various Ways to
[Scan] Button.................................................................................................................................................................. 40 Scan
[Preview] Button ............................................................................................................................................................. 41
[Close] / [OK] Button....................................................................................................................................................... 41 Daily Care
[Reset] Button................................................................................................................................................................. 41
[Help] Button................................................................................................................................................................... 41
Replacing the
[About] Button................................................................................................................................................................. 41 Consumables
[Option] Button ............................................................................................................................................................... 41
[Advance] Button ............................................................................................................................................................ 42
Troubleshooting
[Config] Button................................................................................................................................................................ 42
[Browse] Button .............................................................................................................................................................. 42
Operational
3.2 ISIS Driver .................................................................................................................................................................... 43
Settings
[Main] Tab ...................................................................................................................................................................... 44
[Layout] Tab ................................................................................................................................................................... 44 Appendix
[Image Processing] Tab ................................................................................................................................................. 45 Glossary
8
Contents TOP
Contents
[Paper Handling] Tab ..................................................................................................................................................... 46
[Gamma] Tab ................................................................................................................................................................. 46
Index
[Color Dropout] Tab........................................................................................................................................................ 47 Introduction
[Compression] Tab ......................................................................................................................................................... 47
Scanner
[Blank Page Deletion] Tab.............................................................................................................................................. 48 Overview
[About] Tab..................................................................................................................................................................... 48
How to Load
Chapter 4 How to Use the Operator Panel ................................................................................................. 49 Documents
4.1 Operator Panel ............................................................................................................................................................. 50
Names and Functions .................................................................................................................................................... 50 Configuring the
Indications on Function Number Display........................................................................................................................ 51 Scan Settings

Chapter 5 Various Ways to Scan ................................................................................................................ 52 How to Use the


5.1 Summary ...................................................................................................................................................................... 53 Operator Panel
5.2 Scanning Documents of Different Types and Sizes ................................................................................................ 54
Scanning Both Sides at Once ........................................................................................................................................ 54 Various Ways to
Scan
Documents with Different Widths ................................................................................................................................... 55
Documents Larger than A4/Letter Size .......................................................................................................................... 56
Scanning Photographs and Clippings ............................................................................................................................ 59 Daily Care
Long Page Scanning ...................................................................................................................................................... 62
5.3 Advanced Scanning .................................................................................................................................................... 64 Replacing the
Removing a Color from the Scanned Image (Dropout Color) ........................................................................................ 64 Consumables
Skipping Blank Pages .................................................................................................................................................... 67
Scanning the Image Brighter.......................................................................................................................................... 69 Troubleshooting
5.4 Configuring Post-Scan Operations and Handling .................................................................................................... 71
Automatically Correcting Skewed Images ...................................................................................................................... 71 Operational
Automatically Correcting the Page Orientation .............................................................................................................. 73 Settings
Splitting the Scanned Image in Two............................................................................................................................... 75
Using the Multi Image Output......................................................................................................................................... 77
Appendix
Glossary
9
Contents TOP
Contents
Automatically Detecting Color/Monochrome Documents ............................................................................................... 79
5.5 Customizing the Scanner Settings ............................................................................................................................ 81
Index
Using a Button on the Scanner to Start Scanning.......................................................................................................... 81 Introduction
Detecting Multifeed Errors.............................................................................................................................................. 83
Scanner
Ignoring Multifeed for a Set Pattern................................................................................................................................ 85 Overview
Chapter 6 Daily Care .................................................................................................................................... 88
How to Load
6.1 Cleaning Materials and Locations that Require Cleaning ....................................................................................... 89 Documents
Cleaning Materials.......................................................................................................................................................... 89
Location and Frequency................................................................................................................................................. 89 Configuring the
6.2 Cleaning the Outside .................................................................................................................................................. 90 Scan Settings
6.3 Cleaning the Inside ..................................................................................................................................................... 91
How to Use the
6.4 Cleaning the Carrier Sheet ......................................................................................................................................... 93
Operator Panel
Chapter 7 Replacing the Consumables ...................................................................................................... 94
7.1 Consumables and Replacement Cycles ................................................................................................................... 95 Various Ways to
Scan
7.2 Replacing the Pad Assy .............................................................................................................................................. 96
7.3 Replacing the Pick Roller ........................................................................................................................................... 97
7.4 Purchasing the Carrier Sheet ................................................................................................................................... 101 Daily Care

Chapter 8 Troubleshooting ........................................................................................................................ 102


Replacing the
8.1 Paper Jam .................................................................................................................................................................. 103
Consumables
8.2 Error Indications on Operator Panel ....................................................................................................................... 104
Temporary Errors ......................................................................................................................................................... 105
Troubleshooting
Device Errors................................................................................................................................................................ 105
8.3 Troubleshooting ........................................................................................................................................................ 107
Scanner cannot be powered ON. ................................................................................................................................. 108 Operational
Settings
The Function Number Display switches OFF. .............................................................................................................. 109
Scanning does not start................................................................................................................................................ 110 Appendix
Quality of the scanned photo/picture is poor when scanning in black & white mode. .................................................. 111
Glossary
10
Contents TOP
Contents
Quality of scanned text or lines is unsatisfactory. ........................................................................................................ 112
Images are distorted or not clear.................................................................................................................................. 113
Index
Vertical streaks appear on the scanned image. ........................................................................................................... 114 Introduction
"E" (or other numbers/letters) is already displayed on the Function Number Display after power-on.......................... 115
Scanner
Multifeed error occurs frequently. ................................................................................................................................. 116 Overview
Situation in which the document is not fed into the ADF occurs frequently.................................................................. 118
Paper jams/pick errors occur frequently. ...................................................................................................................... 119 How to Load
Scanned images turn out elongated............................................................................................................................. 120 Documents
A shadow appears at the top or the bottom of the scanned image. ............................................................................. 121
Configuring the
There are black traces on the document. ..................................................................................................................... 122 Scan Settings
Paper jams occur frequently when scanning with the Carrier Sheet. ........................................................................... 123
8.4 Before You Contact the Scanner Service Provider ................................................................................................ 124 How to Use the
General......................................................................................................................................................................... 124 Operator Panel
Error Status .................................................................................................................................................................. 125
8.5 Checking the Product Labels ................................................................................................................................... 126 Various Ways to
Scan
Location........................................................................................................................................................................ 126

Chapter 9 Operational Settings ................................................................................................................. 127 Daily Care


9.1 Starting Up the Software Operation Panel .............................................................................................................. 128
9.2 Password Setting ...................................................................................................................................................... 129
Replacing the
Setting a Password ...................................................................................................................................................... 129 Consumables
Setting the [View Only mode] ....................................................................................................................................... 130
Clearing the [View Only mode] ..................................................................................................................................... 131
Troubleshooting
Changing the Password ............................................................................................................................................... 132
Clearing the Password ................................................................................................................................................. 133
Operational
Resetting the Password ............................................................................................................................................... 134
Settings
9.3 Configuration Items .................................................................................................................................................. 135
Device Setting .............................................................................................................................................................. 135 Appendix
Device Setting 2 ........................................................................................................................................................... 137 Glossary
11
Contents TOP
Contents
9.4 Settings Related to Sheet Counters ........................................................................................................................ 140
Checking and Resetting the Counters.......................................................................................................................... 140
Index
Replacement Cycle of Consumables [Life Counter Alarm Setting] .............................................................................. 142 Introduction
9.5 Settings Related to Scanning ................................................................................................................................... 143
Scanner
Adjusting the Start Position for Scanning [Offset/Vertical magnification Adjustment] .................................................. 143 Overview
Removing Shadows/Streaks that Appear around the Scanned Image [Page Edge Filler (ADF)] ................................ 145
Removing a Color from the Scanned Image [Dropout color]........................................................................................ 146 How to Load
Number of Paper Feeding Retries................................................................................................................................ 147 Documents
9.6 Settings Related to Multifeed Detection .................................................................................................................. 148
Configuring the
Method of Multifeed Detection [Multifeed] .................................................................................................................... 148 Scan Settings
Specifying an Area to Detect Multifeed
[Document check area specification for Multifeed Detection] ................................................................................... 150 How to Use the
Specifying an Area Not to Detect Multifeed [Intelligent Multifeed Function] ................................................................. 153 Operator Panel
9.7 Settings Related to Waiting Time ............................................................................................................................ 154
Waiting Time to Enter Power Saving Mode [Power saving] ......................................................................................... 154 Various Ways to
Scan
9.8 Settings Related to Power ON/OFF ......................................................................................................................... 155
Method of Turning the Scanner ON/OFF [Power SW Control]..................................................................................... 155
Daily Care
Appendix ...................................................................................................................................................... 156
A.1 Basic Specification ................................................................................................................................................... 157
Replacing the
A.2 Installation Specification .......................................................................................................................................... 159 Consumables
A.3 Outer Dimensions ..................................................................................................................................................... 160
A.4 Uninstalling the Software ......................................................................................................................................... 161
Troubleshooting
Glossary ....................................................................................................................................................... 162
Index ............................................................................................................................................................. 173
Operational
Settings

Appendix
Glossary
12
TOP
Contents
Index

Chapter 1 Scanner Overview Introduction


Scanner
Overview

This chapter explains about the names and functions of the scanner parts, as well as the methods for basic operations. How to Load
Documents
1.1 Main Features.............................................................................................................................................14
1.2 Parts and Functions....................................................................................................................................15 Configuring the
Scan Settings
1.3 Turning the Power ON/OFF ........................................................................................................................18
1.4 Opening/Closing the ADF...........................................................................................................................19 How to Use the
1.5 Setting Up the ADF Paper Chute................................................................................................................20 Operator Panel
1.6 Setting Up the Stacker................................................................................................................................21
Various Ways to
1.7 Resuming from Power Saving Mode ..........................................................................................................22
Scan
1.8 Basic Flow of Scanning Operation .............................................................................................................23
1.9 Image Scanning Application .......................................................................................................................26
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 1 Scanner Overview TOP
Contents
Index
1.1 Main Features
Introduction
This section explains about the main features of this product. Advanced image processing functions
The scanner is equipped with the following features. The scanner’s automatic detection function outputs images in color or Scanner
monochrome by the document content. Overview
Realizes a scanning speed of 20 ppm/40 ipm (under JPEG
Centralized management of multiple scanners
compression)
The bundled "Scanner Central Admin Agent" application allows you to How to Load
The scanner can achieve a scanning speed of up to 20 ppm/40 ipm (300
manage multiple scanners together. For example, you can update the Documents
dpi) with A4/Letter size color documents. Furthermore, you can load up
scanner settings and drivers, as well as monitor the operating status of
to 50 sheets of documents for continuous scanning which allows you to
each scanner.
quickly digitize a large volume of documents. Configuring the
For details, refer to the Scanner Central Admin User's Guide.
Capable of scanning documents larger than A4/Letter Scan Settings
size
The bundled "Carrier Sheet" allows you to scan documents that are How to Use the
larger than A4/Letter size. Operator Panel
Function Number Display
The scanner mounts a "Function Number Display" which displays error Various Ways to
indications. It is used to easily check the status of the scanner.
Scan
Improved efficiency for pre-scan work
The scanner can perform "batch scanning" which allows you to scan
documents with different paper weight and size at once, simplifying the Daily Care
process of sorting the documents before scanning.
Reduced work loss caused by multifeeds
The scanner mounts an ultrasonic multifeed sensor that accurately Replacing the
detects "multifeed" errors where two or more sheets are fed through the Consumables
scanner at once. This multifeed detection is reliable even when scanning
a mixed batch of documents with different paper weight and size,
avoiding potential work loss. Troubleshooting
Intelligent Multifeed function
When there is paper of the same size attached to a designated location
Operational
on the page, the Intelligent Multifeed function enables the scanner to
Settings
recognize the location of the attachment. This allows you to continue
scanning instead of pausing the scan by detecting every paper
attachment as multifeed. Appendix
Glossary
14
Chapter 1 Scanner Overview TOP
Contents
Index
1.2 Parts and Functions
Introduction
This section shows the names of the scanner parts.
Front Scanner
Overview
Side Guide ADF Paper Chute
Guides the documents in width Holds the documents to be scanned. How to Load
direction as they are fed into the Documents
scanner. Chute Extension 2
Pull out to adjust to the paper length.
Configuring the
ADF (Automatic Document Feeder) Scan Settings
Pulls and feeds the documents one sheet at Chute Extension 1
a time from the ADF paper chute. Pull out to adjust to the paper length. How to Use the
Open to replace consumables or clean the Operator Panel
inside of the scanner.
ADF Release Tab Various Ways to
Stacker
Pull this tab to open the ADF. Scan
Stacks up the ejected documents.

Operator Panel Daily Care


Consists of the Function Number Display,
buttons, and Check LED.
Can be used to operate the scanner or Replacing the
check the status. Consumables
Stacker Extension For details about the operator panel, refer
Lift up to adjust to the paper length. to "Chapter 4 How to Use the Operator
Panel" (page 49). Troubleshooting

Operational
Settings

Appendix
Glossary
15
Chapter 1 Scanner Overview TOP
Contents
Back
Index

Ventilation Port
Introduction
Holes for ventilating hot air from inside the scanner.
Scanner
Overview

Power Connector
How to Load
Used to connect the power cable.
Documents
Power cable refers to the AC cable and AC adapter connected together.

Configuring the
Scan Settings
Security Cable Slot
Used to connect an anti-theft security cable (commercially available). How to Use the
Operator Panel

USB Connector Various Ways to


Used to connect a USB cable. Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
16
Chapter 1 Scanner Overview TOP
Contents
Removable Parts
Index
ADF Paper Chute
Introduction
For details about removing the ADF paper chute, refer to "7.3 Replacing the
Pick Roller" (page 97).
Scanner
Overview

How to Load
Documents

Configuring the
Sheet Guide Scan Settings
For details about removing the sheet guide, refer to "7.3 Replacing the Pick
Roller" (page 97). How to Use the
Operator Panel

Various Ways to
Scan

Daily Care
Pick Roller
For details about removing the pick roller, refer to "7.3 Replacing the Pick
Roller" (page 97). Replacing the
Consumables
Pad Assy
For details about removing the pad assy, refer to "7.2 Replacing the
Pad Assy" (page 96). Troubleshooting

Operational
Settings

Appendix
Glossary
17
Chapter 1 Scanner Overview TOP
Contents
Index
1.3 Turning the Power ON/OFF
Introduction
This section explains how to power on/off the scanner. How to Turn the Power OFF
Scanner
The method by which the scanner is powered ON/OFF can be
specified from one of the following:
1 Press the [Power] button on the operator panel for more Overview
z Press the [Power] button on the operator panel than two seconds.
z Unplug the power cable then plug it back in  The power is turned off, and the [Power] button switches off. How to Load
z Have the scanner turn ON/OFF in sync with the Documents
computer's power
For details, refer to "Method of Turning the Scanner ON/OFF
[Power SW Control]" (page 155). Configuring the
Scan Settings
How to Turn the Power ON
How to Use the
1 Press the [Power] button on the scanner's operator panel. Operator Panel

Check Various Ways to


Scan
Function

Send to
Daily Care
Scan
/Stop

Power

Replacing the
Consumables

[Power] Button
Troubleshooting
 The power is turned on, and the [Power] button lights in green.
During initialization, the Function Number Display of the operator
panel changes as follows: "8"  "P"  "0"  "1". The scanner is
ready when "1" is displayed.
Operational
Settings
When you press the [Power] button, the Check LED will
flash once. Note that this is an initial diagnosis and not a Appendix
malfunction.
Glossary
18
Chapter 1 Scanner Overview TOP
Contents
Index
1.4 Opening/Closing the ADF
Introduction
This section describes how to open and close the ADF. How to Close the ADF
How to Open the ADF Scanner
Overview
1 Close the ADF.
1 Remove all documents from the ADF paper chute. Push the center of the ADF until it locks in place.
How to Load
2 Pull the ADF release tab towards you to open the ADF. Documents

Configuring the
Scan Settings

ADF Release Tab How to Use the


Operator Panel

Various Ways to
z Make sure that there is no foreign matter inside the Scan
ADF.
z Be careful not to have your fingers caught.
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Be careful not to have your fingers caught Settings
when the ADF closes.
Appendix
Glossary
19
Chapter 1 Scanner Overview TOP
Contents
Index
1.5 Setting Up the ADF Paper Chute
Introduction
Documents loaded in the ADF paper chute are fed into the 2 Pull out chute extension 2.
scanner one by one. Scanner
Using the chute extension 1 and chute extension 2 as shown Overview
below will keep the documents straight and feed them
smoothly. How to Load
Chute Extension 2 Documents
1 Pull out chute extension 1.
Configuring the
Scan Settings

How to Use the


Operator Panel
Chute Extension 1
Various Ways to
Make sure to hold the scanner while you pull out the chute
extension 2.
Scan

Daily Care

Replacing the
Make sure to hold the scanner while you pull out the chute Consumables
extension 1.

Troubleshooting

Operational
Settings

Appendix
Glossary
20
Chapter 1 Scanner Overview TOP
Contents
Index
1.6 Setting Up the Stacker
Introduction
Documents loaded in the ADF paper chute are ejected onto 2 Lift up the stacker extension.
the stacker one by one. Scanner
Using the stacker and stacker extension as follows will keep Overview
the documents straight and stack them neatly.
How to Load
1 Pull out the stacker from the top towards you. Documents

Configuring the
Stacker Extension Scan Settings

How to Use the


Stacker Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
21
Chapter 1 Scanner Overview TOP
Contents
Index
1.7 Resuming from Power Saving Mode
Introduction
Power saving mode keeps the power consumption low when For details, refer to "1.3 Turning the Power ON/OFF" (page
the scanner has not been used for a certain period of time. 18). Scanner
If the scanner is left powered on for 15 minutes without being Overview
used, it automatically enters power saving mode. z Depending on the application you are using, the scanner
may not be turned off automatically even when the [Power How to Load
When it enters power saving mode, the Function Number off after a certain period of time] check box is selected.
Documents
Display on the operator panel switches off but the [Power] z If the scanner turns itself off automatically while you are
button remains lit in green. using an image scanning application, close the application
first, then turn the scanner back on. Configuring the
To resume from power saving mode, perform one of the Scan Settings
following:
The waiting time for entering power saving mode can be
z Load a document in the ADF paper chute changed in the Software Operation Panel. How to Use the
z Press any button on the operator panel For details, refer to "Waiting Time to Enter Power Saving Mode Operator Panel
* Note that pressing the [Power] button for more than two seconds will [Power saving]" (page 154).
turn the power off.
Various Ways to
z Perform scanning from the scanner driver
Scan
Also, the scanner can be set to turn itself off automatically
when it is turned on and left unused for a certain period of Daily Care
time.
You can save the power consumption by having the scanner
Replacing the
turn off automatically.
Consumables
To enable this setting, select the [Power off after a certain
period of time] check box in [Device Setting] of the Software
Operation Panel. For details, refer to " Waiting Time to Enter Troubleshooting
Power Saving Mode [Power saving]" (page 154).
To turn the scanner back on when it is automatically turned off, Operational
press the power button on the scanner. Settings

Appendix
Glossary
22
Chapter 1 Scanner Overview TOP
Contents
Index
1.8 Basic Flow of Scanning Operation
Introduction
This section explains about the basic flow of performing a The following describes the flow of performing a scan.
scan. Scanner
In order to perform a scan, you need a scanner driver and an 1 Turn on the scanner. Overview
For details, refer to "1.3 Turning the Power ON/OFF" (page 18).
application that supports the driver.
There are two scanner drivers bundled with this scanner; 2 Load a document in the ADF paper chute. How to Load
Set the document with its front side (scanning side) facing the ADF Documents
"TWAIN driver" and "ISIS driver", which are compliant to the
paper chute.
TWAIN and ISIS standards, respectively. Also bundled is an
Configuring the
application called "ScandAll PRO" (for TWAIN/ISIS) which
Scan Settings
supports both drivers.
z For details about the scanner drivers, refer to: How to Use the
- "Chapter 3 Configuring the Scan Settings" (page 38) Operator Panel
- TWAIN driver Help
- ISIS driver Help
z For details about ScandAll PRO, refer to: Various Ways to
- ScandAll PRO User's Guide Scan
- ScandAll PRO Help

Daily Care

For details, refer to "Chapter 2 How to Load Documents" (page 27).


Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
23
Chapter 1 Scanner Overview TOP
Contents
3 Start up the application to use for scanning. 5 Select a scanner.
ScandAll PRO will be used here as an example to explain the Index
procedure.
Introduction
Scanner
Overview
When ScandAll PRO is launched
How to Load
Documents
For details about how to start up ScandAll PRO, refer to "ScandAll
PRO User's Guide". Configuring the
Scan Settings
4 Select a scanner driver. TWAIN driver:
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

ISIS driver: Replacing the


Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
24
Chapter 1 Scanner Overview TOP
Contents
6 Launch the scanner driver from the application. 7 In the scanner driver's setup dialog box, configure the
scan settings and then click the [OK] button. Index
Introduction
8 Scan the document by clicking the [Scan] menu  [Scan].
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings
TWAIN driver:

How to Use the


Operator Panel
For details about scanning with ScandAll PRO, refer to "ScandAll
PRO User's Guide".
Various Ways to
9 Save the scanned image to a file. Scan

Do not unplug the USB cable or log off the user account
when the scanner and the computer are communicating, Daily Care
for instance, during scanning.

ISIS driver: Replacing the


Procedures and operations slightly vary depending on the
application used. Consumables
For more details about scanning with ScandAll PRO, refer
to "ScandAll PRO User's Guide".
To perform scanning with other applications, refer to the Troubleshooting
manual bundled with the application.

Operational
Settings

Appendix
Glossary
25
Chapter 1 Scanner Overview TOP
Contents
Index
1.9 Image Scanning Application
Introduction
This section explains about the bundled "ScandAll PRO"
image scanning application, which is used as an example to Scanner
explain the procedures in this manual. Overview

ScandAll PRO supports both TWAIN and ISIS drivers. By How to Load
Documents
defining scan settings as profiles, you can customize the
settings according to your preference.
Configuring the
Scan Settings
"Chapter 5 Various Ways to Scan" (page 52) explains how to
scan different types of documents by using examples of the
How to Use the
TWAIN driver started via ScandAll PRO. Operator Panel
For more details about ScandAll PRO, refer to "ScandAll PRO
User's Guide".
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
26
TOP
Contents
Index

Chapter 2 How to Load Documents Introduction


Scanner
Overview

This chapter explains how to load documents on the scanner. How to Load
Documents
2.1 Loading Documents....................................................................................................................................28
2.2 Documents for Scanning ............................................................................................................................31 Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 2 How to Load Documents TOP
Contents
Index
2.1 Loading Documents
Introduction
This section explains how to load documents on the scanner. 2 Fan the documents.
1 Grab a stack of documents, which should be 5 mm or less. Scanner
Preparation Overview
2 Hold both ends of the documents and fan them a few times.

For details about the paper size and quality required for normal How to Load
operations, refer to "2.2 Documents for Scanning" (page 31). Documents

Configuring the
1 Check the documents. Scan Settings
1 Check if the documents to be loaded are of the same width or
different widths.
Ways to load documents differ depending on whether they are the 3 Rotate the documents by 90 degrees and fan them in the same How to Use the
same width or not. manner. Operator Panel
If the document width varies, refer to "Conditions for Mixed Batch 4 Perform steps 1 to 3 for all documents.
Scanning" (page 35) or "Documents with Different Widths" (page 5 Align the edges of the documents. Various Ways to
55).
For details about how to fan documents, refer to the Error
Scan
2 Check the number of sheets.
Recovery Guide.
Up to 50 sheets can be loaded (with paper weight of 80 g/m2
The Error Recovery Guide is included in the Setup DVD-
(20 lb) and thickness of the document stack under 5 mm). Daily Care
ROM. For details about the installation, refer to "Installing
For details, refer to "Loading Capacity" (page 33). the Scanner Software" in Getting Started.

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
28
Chapter 2 How to Load Documents TOP
Contents
How to Load Documents Make sure to keep the documents within the limit which is
indicated by the line on the inside of each side guide.
Index
1 Pull out the chute extension 1 and chute extension 2 Line Side Guide Introduction
according to the length of the document.
For details, refer to "1.5 Setting Up the ADF Paper Chute" (page 20). Scanner
Overview
2 Load the document in the ADF paper chute.
Set the document with its front side (scanning side) facing the ADF How to Load
paper chute. Documents

Configuring the
Scan Settings

How to Use the


Operator Panel
3 Adjust the side guides to the width of the document.
Set the side guides so that there is no space left between the side
Various Ways to
guides and the document. Otherwise, the document may be fed
skewed. Scan
Side Guide
Daily Care
Remove all paper clips and staples. Reduce the amount
of documents if a multifeed or pick error occurs.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
29
Chapter 2 How to Load Documents TOP
Contents
4 Lift up the stacker and stacker extension according to the
length of the document. Index
For details, refer to "1.6 Setting Up the Stacker" (page 21).
Introduction
5 Start up an application for scanning and perform a scan.
Scanner
For details about the scanning procedure in ScandAll PRO, refer to
"ScandAll PRO User's Guide". Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
30
Chapter 2 How to Load Documents TOP
Contents
Index
2.2 Documents for Scanning
Introduction
Paper Size Paper Quality
Scanner
The paper sizes that can be scanned are as follows. Overview
Paper type
A
Recommended paper types for scanning are as follows: How to Load
z Wood-free paper Documents
z Wood-containing paper
z PPC paper (recycled)
Configuring the
When using paper types other than the above, make sure to test with the
same type of paper to see if it can be scanned before you start scanning
Scan Settings
the actual document.
Feed
B How to Use the
direction Paper weight Operator Panel
The following range is supported for paper weight:
52 to 127 g/m2 (14 to 34 lb) Various Ways to
2
*127 g/m (34 lb) applies to A8 size only. Scan
A: 52 to 216.0 mm (2.1 to 8.5 in.) Precautions
B: 74 to 355.6 mm (2.9 to 14.0 in.)(*1) The following types of documents may not be scanned successfully: Daily Care
*1: Long page scanning supports scanning of documents with a
length up to 3,048 mm (120 in.) in feed direction. z Documents of non-uniform thickness
(e.g. envelopes, documents with photographs attached)
z Wrinkled or curled documents Replacing the
z Folded or torn documents Consumables
z Tracing paper
z Coated paper
Troubleshooting
z Carbon paper
z Photosensitive paper
z Perforated documents Operational
z Documents that are neither square nor rectangular Settings
z Very thin paper
z Photographs (photographic paper)
Appendix
Glossary
31
Chapter 2 How to Load Documents TOP
The following types of documents must not be scanned:
Contents
z To scan documents that are semi-transparent, slide the
z Paper-clipped or stapled documents [Brightness] bar to light to avoid bleed through.
Index
z Documents on which the ink is still wet z When you scan documents written with lead pencil, make Introduction
z Documents smaller than A8 size sure to clean the rollers frequently. Otherwise, the rollers
z Documents wider than 216 mm (8.5 in.) will be contaminated which may leave black traces on the
Scanner
document or cause feeding errors.
z Documents other than paper such as fabric, metal foil and OHP film Overview
For details, refer to "Chapter 6 Daily Care" (page 88).
z Important documents such as certificates and cash vouchers which z If multifeeds, pick errors or paper jams occur frequently,
must not be damaged refer to "8.3 Troubleshooting" (page 107) for
How to Load
troubleshooting.
z Since carbonless paper contains chemical substances that Documents
z All documents must be flat on the leading edge. Make sure
may harm the rollers (e.g. pick roller), take note of the
that curls on the leading edge of the documents are kept
following:
within the following range. Configuring the
Cleaning : If paper jams occur frequently, clean 30 mm or more
(1.18 in.)
30 mm or more
(1.18 in.) Scan Settings
Feeding direction
the pad assy and pick roller. Feeding direction

For details, refer to "Chapter 6 Daily 3 mm 5 mm


or less
Care" (page 88). (0.12 in.)
or less
(0.20 in.) How to Use the
Parts replacement : The life of the pad assy and pick Leading edge Scanned side Leading edge Scanned side Operator Panel
roller may end sooner compared to
scanning wood-containing papers.
z When scanning wood-containing papers, the life of the pad
Various Ways to
assy and pick roller may end sooner compared to scanning Scan
wood-free papers.
z Pad assy and pick roller may be damaged when a photo/
sticky note on the document contacts these parts during Daily Care
scanning.
z The surface of the document may be damaged when
scanning gloss papers such as photographs.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
32
Chapter 2 How to Load Documents TOP
Contents
Loading Capacity Area Not to Be Perforated
Index
The number of sheets that can be loaded in the ADF paper An error may occur when there are punched holes in the area Introduction
chute is determined by the paper size and paper weight of the shaded in light blue in the following picture.
document. See the graph below. Scanner
Reference point 50 Overview
A4/Letter or smaller
Top
Legal
How to Load
60 Documents
60
Front side
50 50
50 Configuring the
Capacity (sheets)

Feed direction
41 Scan Settings
40 35

29 29 How to Use the


30
24
Operator Panel
20
Various Ways to
Scan
0 52 64 80 104 127
2
Paper weight (g/m )
Daily Care
Paper weight Conversion
(unit)
Bottom
g/m2 52 64 75 80 90 104 127 Replacing the
Consumables
lb 14 17 20 21 24 28 34

kg 45 55 64.5 69 77.5 90 110 Center of document ( Unit : mm) Troubleshooting


The above condition applies when the document is set to the
center of the pick roller width.
Operational
Settings
If there are any holes in the 50 mm-wide central column, you
can move the document to the left or right to avoid an error.
Appendix
Glossary
33
Chapter 2 How to Load Documents TOP
Contents
Conditions for Multifeed Detection Fig. 1
Index
Multifeed is an error where two or more sheets are fed through 50
Reference point Introduction
the ADF at once. It is also called a multifeed when a different Top
document length is detected. Scanner
Multifeed detection is performed by either checking the Overview
overlapping of documents, length of the documents, or the Front side
combination of both. The following conditions are required for How to Load

Feed direction
an accurate detection. Documents
Detection by overlapping
Configuring the
z Load documents of the same paper weight in the ADF paper chute.
Scan Settings
z Paper weight: 52 to 127 g/m2 (14 to 34 lb)
z Do not punch holes within 50 mm (1.97 in.) over the vertical center
line of the document. See Fig.1. How to Use the
z Do not attach other documents within 50 mm (1.97 in.) over the Operator Panel
vertical center line of the document. See Fig.1.
Detection by length Various Ways to
z Load documents of the same length in the ADF paper chute. Scan
z Variance in document lengths: 1% or less
z Do not punch holes within 50 mm (1.97 in.) over the vertical center Bottom
line of the document. See Fig.1. Daily Care
Detection by overlapping and length
z Load documents of the same paper weight and length in the ADF
paper chute. Center of document ( Unit : mm) Replacing the
2
z Paper weight: 52 to 127 g/m (14 to 34 lb) Consumables
z Variance in document lengths: 1% or less z The rate of multifeed detection may drop with some
z Do not punch holes within 50 mm (1.97 in.) over the vertical center documents.
line of the document. See Fig.1. Multifeed cannot be detected within 30 mm from the leading Troubleshooting
edge of the document.
z Do not attach other documents within 50 mm (1.97 in.) over the
z For the area in Fig. 1, you can also specify a length (feed
vertical center line of the document. See Fig.1.
direction) in the Software Operation Panel to disable Operational
The above condition applies when the document is set to the multifeed detection. Settings
center of the pick roller width. For details, refer to "9.6 Settings Related to Multifeed
Detection" (page 148).
Appendix
Glossary
34
Chapter 2 How to Load Documents TOP
Contents
Conditions for Mixed Batch Scanning Paper size
When you scan a mixed batch with different sizes, not feeding the Index
The following conditions apply when scanning a mixed batch documents straight may cause paper jams or part of the image to
Introduction
of documents with different paper weights/friction coefficients/ appear missing.
It is recommended to check the documents thoroughly before scanning
sizes. Always test a few sheets first and see if the documents Scanner
and also check the image if the document was skewed.
can be fed through before scanning a mixed batch of Overview
documents. z When scanning a mixed batch with different sizes,
documents are more likely to skew because the side guides
For details about scanning, refer to "Documents with Different do not contact every sheet.
How to Load
Widths" (page 55). z Do not use [Check Length] or [Check Overlapping and Documents
Length] for multifeed detection.
Paper direction
Configuring the
Align the direction of the paper fiber with the feed direction.
Documents that cannot be scanned in a mixed batch Scan Settings
Paper weight
For a mixed batch with different paper weight, the following range is The following types of documents cannot be mixed in the same batch:
z Carbonless paper
How to Use the
supported for paper weight:
z Bond paper
Operator Panel
52 to 127 g/m2 (14 to 34 lb)
z Perforated documents
Friction coefficient
z Thermal paper Various Ways to
It is recommended to use the same type of paper from the same Scan
z Carbon-backed paper
manufacturer.
z OHP film
When papers of different manufacturers/brands are mixed, it affects the
feeding performance as the difference in the friction coefficient z Tracing paper
z Carrier Sheet Daily Care
increases.
The recommended friction coefficients are as follows:
0.35 to 0.60 (reference value for paper friction coefficient)
Replacing the
Document position Consumables
Make sure to place the documents so that every document in the batch
passes through the 37 mm (1.46 in.) width of the pick roller in the center.
Pick Roller Troubleshooting

Operational
37 mm
Settings

Appendix
Glossary
35
Chapter 2 How to Load Documents TOP
Contents
Combinations of standard paper sizes in a mixed batch
Refer to the table below for a guideline of the range available for mixed Index
batch scanning.
Introduction
However, note that not feeding the documents straight may cause paper
jams or part of the image to appear missing.
Scanner
It is recommended to check the documents thoroughly before scanning
and also check the image when the document was skewed.
Overview

Maximum size LTR A4 B5 A5 B6 A6 B7 A7 B8 A8 How to Load


Width (mm) 216 210 182 149 129 105 91 74.3 64.3 52.5 Documents

LTR 216
Configuring the
A4 210 Scan Settings

B5 182 Available range


How to Use the
A5 149 Operator Panel
Minimum size

B6 129
Various Ways to
A6 105 Scan
B7 91

A7 74.3 Daily Care


B8 64.3

A8 52.5 Replacing the


Consumables
LTR: Letter size

Note that B8 size and A8 size cannot be scanned with other Troubleshooting
paper sizes.

Operational
Settings

Appendix
Glossary
36
Chapter 2 How to Load Documents TOP
z Do not write on, color, stain, or cut the end with a black & white
Contents
Conditions for Using the Carrier Sheet
pattern because the Carrier Sheet will not be recognized properly. Index
z Do not place the Carrier Sheet upside down. Otherwise, a paper jam
■Paper size may occur and damage the Carrier Sheet and the document inside. Introduction
The paper sizes that can be scanned are as follows: z Do not leave your document inside the Carrier Sheet for a long time.
Otherwise, the ink on the document may be transferred onto the Scanner
z Carrier Sheet (216 × 297 mm)
Carrier Sheet. Overview
z A3 (297 × 420 mm)(*1)
z To avoid deformation, do not use or leave the Carrier Sheet in high
z A4 (210 × 297 mm) temperature places such as under direct sunlight or near a heating
z A5 (148 × 210 mm) apparatus for a long time.
How to Load
z A6 (105 × 148 mm) z Do not fold or pull the Carrier Sheet.
Documents
z B4 (257 × 364 mm)(*1) z Do not use a damaged Carrier Sheet because it may damage or
z B5 (182 × 257mm) cause the scanner to malfunction. Configuring the
z B6 (128 × 182 mm) z To avoid deformation, keep the Carrier Sheet on a flat surface without Scan Settings
z Post card (100 × 148 mm) any weight on it.
z Business card (91 × 55 mm, 55 × 91 mm) z Be careful not to cut your finger on the edge of the Carrier Sheet.
How to Use the
z Letter (8.5 × 11 in./216 × 279.4 mm) z If paper jams occur frequently, feed about 50 sheets of PPC paper
(recycled paper) before scanning with the Carrier Sheet. Operator Panel
z Double Letter (11 × 17 in./279.4 × 431.8 mm)(*1)
The PPC paper (recycled paper) can either be blank or printed.
z Custom size
z Paper jams may occur when you place several small documents (e.g. Various Ways to
Width : 25.4 to 216 mm (1 to 8.5 in.)
photos, postcards) in the Carrier Sheet for scanning. It is Scan
Length : 25.4 to 297 mm (1 to 11.69 in.) recommended to place only one document at a time in the Carrier
*1: The above paper sizes must be folded in half to be scanned. Sheet.

■Paper quality Daily Care


Paper type
Recommended paper type for scanning is as follows: Replacing the
z Standard office paper Consumables
Paper weight
The following range is supported for paper weight:
z Up to 63.5 g/m2 (17 lb)
Troubleshooting
Precautions
Take note of the following: Operational
z Up to three Carrier Sheets can be loaded at once. Settings
z Depending on the amount of memory used by running applications,
there may be insufficient memory to scan a double-page spread
document with the Carrier Sheet in high resolution. In that case,
Appendix
specify a lower resolution and try scanning again. Glossary
37
TOP
Contents
Index

Chapter 3 Configuring the Scan Introduction


Scanner
Settings Overview

How to Load
This chapter explains about the scan parameters of the scanner drivers. Documents

3.1 TWAIN Driver..............................................................................................................................................39 Configuring the


Scan Settings
3.2 ISIS Driver ..................................................................................................................................................43

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 3 Configuring the Scan Settings TOP
Contents
Index
3.1 TWAIN Driver
Introduction
The TWAIN driver is a driver that conforms to the TWAIN
standard. It can be used with an application that supports Scanner
TWAIN to perform scanning. Overview
Normally, the scanner driver is launched via an application,
and then the scan settings are configured in the setup dialog How to Load
Documents
box of the driver (some applications may not display the setup
dialog box).
Configuring the
Ways to launch the scanner driver differ depending on the
Scan Settings
application.
For more details, refer to the manual or the Help files of the How to Use the
application.
Operator Panel

Various Ways to
Scan

Daily Care
Settings for TWAIN driver are configured in the above dialog
box.
The following are descriptions of the main configuration items. Replacing the
Consumables
For details, refer to the TWAIN driver Help.

Troubleshooting

Operational
Settings

Appendix
Glossary
39
Chapter 3 Configuring the Scan Settings TOP
Contents
[Resolution] [Paper Size]
Index
Specify the resolution for scanning. Select a paper size from the drop-down list. Introduction
You can either select a predefined value from the list, or Up to three custom sizes can be added to the list by using the
specify a custom resolution which can range between 50 dpi [...] button. Scanner
and 600 dpi (in increments of 1 dpi). You can also change the order in which the items (sizes) are Overview
Also, selecting the [Predefine] check box allows you to perform listed.
scanning easily by selecting a predefined resolution from How to Load
[Image Mode] Documents
[Best], [Better] and [Normal].
Values in [Predefine] can be changed by clicking the [...] Specify the type of the scanned image.
button. Configuring the
Item Description Scan Settings
[Scan Type]
Black & White Scans in binary (black & white) mode.
How to Use the
Specify the side(s) to scan. Halftone Scans via halftone processing in binary (black & white) Operator Panel
Scanning side(s) can be selected from the following: mode.
z ADF Front Side Grayscale Scans in gradations from black to white. Select Various Ways to
z ADF Duplex [Grayscale] (256) or [4bit Grayscale] (16 grayscale). Scan
z Long Page (Front side)
z Long Page (Duplex) Color Scans in color mode. Select [24 bit Color], [256 Color],
or [8 Color].
z ADF Back Side Daily Care
z Double-page spread
z Clipping (Front) [Scan] Button
z Clipping (Duplex) Replacing the
Click this button to start scanning by the current settings. Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
40
Chapter 3 Configuring the Scan Settings TOP
Contents
[Preview] Button [Option] Button
Index
Allows you to preview the scanned image. Configure the optional settings in the following window. Introduction
Perform a test scan by the current settings and display the
result in the Preview window. Scanner
Overview
[Close] / [OK] Button
How to Load
Click this button to save the current settings and close the Documents
window.

[Reset] Button Configuring the


Scan Settings
Click this button to undo the changes made.
How to Use the
[Help] Button Operator Panel

Displays the TWAIN driver Help which can also be displayed


Various Ways to
by the [F1] key.
Scan
[About] Button
z [Rotation] tab
Configure settings such as the binding direction of double-sided
Daily Care
Displays the version information of TWAIN driver.
documents, image rotation, deskew, page size detection, end of page
detection, overscan, and splitting the image in two.
z [Job/Cache] tab Replacing the
Configure settings such as caching, multifeed detection, and blank Consumables
page skip.
z [Generic] tab
Troubleshooting
Specify the measurement unit to display in the [TWAIN Driver (32)]
dialog box.
Select from inch, mm, and pixel. Operational
z [Startup] tab Settings
Configure the settings of the operator panel on the scanner.
Appendix
Glossary
41
Chapter 3 Configuring the Scan Settings TOP
z [Filter] tab
Contents
Select the filter for image processing. Index
Item Description Introduction
Digital Endorser Adds alphanumeric character strings on the
Scanner
scanned image data.
Overview
Page Edge Filler Fills in the margins of the scanned image in
a specified color.
How to Load
Documents
z [Compression] tab
Specify the compression rate for JPEG transfer.
Configuring the
[Advance] Button Scan Settings

Click this button to configure detailed settings related to image How to Use the
processing. Operator Panel
Items such as gamma pattern, dropout color, reverse and
edge extract can be configured. Various Ways to
Scan
[Config] Button

Click this button to manage the setup files. Daily Care


Scan settings can be changed easily if you save the settings
configured in the [TWAIN Driver (32)] dialog box onto a file
under [Setting File]. Replacing the
Consumables
[Browse] Button

Click this button to view a list of connected scanners. Troubleshooting

Operational
Settings

Appendix
Glossary
42
Chapter 3 Configuring the Scan Settings TOP
Contents
Index
3.2 ISIS Driver
Introduction
The ISIS driver is a driver that conforms to the ISIS standard.
It can be used with an application that supports ISIS to Scanner
perform scanning. Overview
Normally, the scanner driver is launched via an application,
and then the scan settings are configured in the setup dialog How to Load
Documents
box of the driver (some applications may not display the setup
dialog box).
Configuring the
Ways to launch the scanner driver differ depending on the
Scan Settings
application.
For more details, refer to the manual or the Help files of the How to Use the
application.
Operator Panel

Various Ways to
Scan

Daily Care
Settings for ISIS driver are configured in the above dialog box.
For details, refer to the ISIS driver Help.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
43
Chapter 3 Configuring the Scan Settings TOP
Contents
[Main] Tab [Layout] Tab
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Settings such as the scanning side(s), color (color/grayscale/ Settings such as the page orientation, feed direction, paper
black & white), resolution, brightness and contrast can be size and image split can be configured. Daily Care
configured. Clicking the [Scan Area] button displays the [Scan Area] dialog
box. Replacing the
Consumables
Note that [Automatic] in [Page Orientation] is only available
when ScandAll PRO is installed.
Troubleshooting

Operational
Settings

Appendix
Glossary
44
Chapter 3 Configuring the Scan Settings TOP
Contents
[Scan Area] Dialog Box [Image Processing] Tab
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

The scanning area for the specified paper size can be Various Ways to
selected. Scan

You can select a configuration pattern that is used frequently


for scanning. Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
45
Chapter 3 Configuring the Scan Settings TOP
Contents
[Paper Handling] Tab [Gamma] Tab
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

You can configure the settings for during scanning such as You can specify the gamma correction pattern. You can
multifeed detection. customize detail settings such as the gamma value and Daily Care
brightness.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
46
Chapter 3 Configuring the Scan Settings TOP
Contents
[Color Dropout] Tab [Compression] Tab
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Select a color to drop out when scanning documents. Select a compression rate and the image quality for scanning
in color/grayscale. Daily Care
You can also configure a sample ratio used for compression.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
47
Chapter 3 Configuring the Scan Settings TOP
Contents
[Blank Page Deletion] Tab [About] Tab
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

You can configure the setting for deleting blank pages. Select this tab to view information related to the version of the
When scanning in black & white mode, you can use the dot ISIS driver as well as the scanner connected to the computer. Daily Care
ratio to process the blank page(s) for the white and black
backgrounds separately. Replacing the
When scanning in grayscale/color, you can use the sensitivity Consumables
to process the blank page(s) for the white and black
backgrounds together.
Troubleshooting

Operational
Settings

Appendix
Glossary
48
TOP
Contents
Index

Chapter 4 How to Use the Operator Introduction


Scanner
Panel Overview

How to Load
Documents
This chapter explains how to use the operator panel.
Configuring the
4.1 Operator Panel ...........................................................................................................................................50
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 4 How to Use the Operator Panel TOP
Contents
Index
4.1 Operator Panel
Introduction
The operator panel consists of the Function Number Display,
buttons, and Check LED. Scanner
Names and Functions Overview

Check LED How to Load


Lights in orange when an error occurs. Documents
Flashes when the ADF is open.
Check
Function Number Display Configuring the
Indicates the status of the scanner. Scan Settings
Switches off when the scanner enters power saving mode.
Function
How to Use the
[Function] Button
Send to Operator Panel
Switches the number (1 to 9/C) assigned to the application launched
Scan by the [Send to] button.
/Stop Various Ways to
Scan
Power [Send to] Button (*1)
Launches the linked application software.
Clears the displayed error indication. Daily Care

[Scan/Stop] Button (*1)


Launches the linked application software. Replacing the
Clears the displayed error indication. Consumables
Cancels the scan during scanning.
*1: For details about how to scan by pressing the [Scan/Stop] or
[Send to] button, refer to the TWAIN driver Help provided in the Troubleshooting
Setup DVD-ROM or "Using a Button on the Scanner to Start [Power] Button
Scanning" (page 81). Press to turn the power ON/OFF.
Lights in green when the scanner is turned on.
Operational
Settings
Do not use the operator panel while the Software Operation
Panel is running. Appendix
Glossary
50
Chapter 4 How to Use the Operator Panel TOP
Contents
Indications on Function Number Display Display Description
Index
J Indicates that a temporary error occurred during scanning.
Display Description U The display will switch between either "J" or "U", and an Introduction
“error number”.
8 Displayed when the scanner has just been powered on. For information about the error details, refer to "Temporary Scanner
P Processing initialization.
Errors" (page 105). Overview
The display will return to ready ("1") if the [Scan/Stop] or
0 Initialization is almost complete. [Send to] button is pressed.
How to Load
1 Ready to start scanning. E Indicates that a device error (alarm) occurred during Documents
Indicates that the initialization was successfully completed. H initialization or scanning.
This state is referred to as "ready". L The display will switch between either "E'", "H" or "L", and an
“alarm” number. Configuring the
Function A function number will flash after detecting a multifeed. This For information about the error details, refer to "Device Scan Settings
number indication prompts whether or not to memorize the overlap Errors" (page 105).
(flash) pattern. The display will return to ready ("1") if the [Scan/Stop] or
[Send to] button is pressed. How to Use the
For details, refer to "Ignoring Multifeed for a Set Pattern"
(page 85). When this alarm occurs, turn the power off then back on. Operator Panel
If the problem still persists, contact your FUJITSU scanner
c Indicates that the ADF was opened when the status was dealer or an authorized FUJITSU scanner service provider.
(flash) ready ("1"). Note that the Check LED will also flash.
Various Ways to
To return to ready (”1”) status, close the ADF by referring to None The display switches off when the scanner enters power Scan
" How to Close the ADF" (page 19). saving mode.
If the display does not return to ready (“1”) after closing the
ADF, turn the power off then back on. Daily Care
If the problem still persists, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.

h Replacing the
Indicates that the scanner is operating in protection mode.
Consumables
The scanner may enter this protection mode if it is used for
many hours continuously under high room temperature.
Note that the interval to feed the documents becomes longer Troubleshooting
in this mode, but it is not a malfunction. (The recommended
operating environment is 35°C (95°F) or less)
It will return to normal as you just continue scanning.
Operational
Settings

Appendix
Glossary
51
TOP
Contents
Index

Chapter 5 Various Ways to Scan Introduction


Scanner
Overview

This chapter explains how to scan documents in various ways, by using examples of the TWAIN driver started via How to Load
ScandAll PRO. Documents

5.1 Summary ....................................................................................................................................................53 Configuring the


5.2 Scanning Documents of Different Types and Sizes....................................................................................54 Scan Settings
5.3 Advanced Scanning....................................................................................................................................64
How to Use the
5.4 Configuring Post-Scan Operations and Handling .......................................................................................71 Operator Panel
5.5 Customizing the Scanner Settings .............................................................................................................81
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 5 Various Ways to Scan TOP
Contents
Index
5.1 Summary
Introduction
The following lists various ways of scanning documents. For information on how to scan documents in the following
methods, refer to "ScandAll PRO User's Guide". Scanner
Scanning documents of different types and sizes
z Saving Scanned Image in PDF File Format Overview
z "Scanning Both Sides at Once" (page 54)
z "Documents with Different Widths" (page 55) z Dividing a Multipage Document Using Patch Codes
z "Documents Larger than A4/Letter Size" (page 56) z Dividing a Multipage Document Using Barcodes How to Load
z "Scanning Photographs and Clippings" (page 59) z Specifying the Result of Zone OCR as a File Name Documents
z "Long Page Scanning" (page 62) z Specifying the Result of Barcode Recognition as a File Name
z Creating Saving Folders for Each Batch Scan Configuring the
z Saving Scanned Images from a Batch Scan to Microsoft SharePoint Scan Settings
Advanced scanning Server
z "Removing a Color from the Scanned Image (Dropout Color)" z Restarting a Suspended Batch Scan
(page 64) z Outputting Indexing Information File and Linking with an Application How to Use the
z "Skipping Blank Pages" (page 67) Operator Panel
z "Scanning the Image Brighter" (page 69)
Various Ways to
Configuring post-scan operations and handling Scan
z "Automatically Correcting Skewed Images" (page 71)
z "Automatically Correcting the Page Orientation" (page 73)
Daily Care
z "Splitting the Scanned Image in Two" (page 75)
z "Using the Multi Image Output" (page 77)
z "Automatically Detecting Color/Monochrome Documents" (page 79)
Replacing the
Consumables
Customizing the scanner settings
z "Using a Button on the Scanner to Start Scanning" (page 81)
z "Detecting Multifeed Errors" (page 83) Troubleshooting
z "Ignoring Multifeed for a Set Pattern" (page 85)

Operational
Settings

Appendix
Glossary
53
Chapter 5 Various Ways to Scan TOP
Contents
Index
5.2 Scanning Documents of Different Types and Sizes
Introduction
Scanning Both Sides at Once 4 Configure other settings such as [Paper Size].
Scanner
5 Click the [OK] button. Overview
1 Load documents in the ADF paper chute.  The changes are applied.
For details, refer to "Chapter 2 How to Load Documents" (page 27).
How to Load
6 Scan the document by clicking the [Scan] menu  [Scan] Documents
2 Start up ScandAll PRO and click the [Scan] menu  in ScandAll PRO.
[Scanner Setting].
 The [TWAIN Driver (32)] dialog box appears. Configuring the
Scan Settings
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool]
How to Use the
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver]
Operator Panel
in the [Scan] tab.
Various Ways to
3 Select [ADF (Duplex)] for [Scan Type]. Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
54
Chapter 5 Various Ways to Scan TOP
Contents
Documents with Different Widths Make sure that all documents are placed underneath the
pick roller, otherwise the documents will not be picked.
Index
When you scan documents of different widths at the same Introduction
time, some of the smaller documents may be skewed or may Pick roller's width
not be fed into the scanner. Try to scan documents of the same Scanner
width. Overview

For details about scanning a mixed batch of documents, refer


to "Conditions for Mixed Batch Scanning" (page 35).
OK How to Load
Documents

1 To avoid skewed images and detect the paper size Configuring the
automatically, select [Automatic Page Size Detection] in Scan Settings
[Automatic Size and Skew Detection].
For details, refer to "Automatically Correcting Skewed Images" (page
71). How to Use the
Operator Panel
2 Align the edges of the documents.
Pick roller's width Various Ways to
Scan

NG Daily Care

3 Place the documents at the center of the ADF paper Replacing the
chute, and adjust the side guides to the widest document Consumables
in the batch.
For details, refer to "2.1 Loading Documents" (page 28).
Troubleshooting

Operational
4 Scan the document by clicking the [Scan] menu  [Scan] Settings
in ScandAll PRO.
Appendix
Glossary
55
Chapter 5 Various Ways to Scan TOP
Contents
Documents Larger than A4/Letter Size 2 Place the document inside the Carrier Sheet.
Align the fold line with the right edge of the Carrier Sheet so that Index
the document fits in the upper right-hand corner.
The Carrier Sheet can be used to scan documents larger than Introduction
A4/Letter size, such as A3 and B4. By folding the document in
half and scanning in duplex mode, the two sides are merged Scanner
into a single image. You can also scan a double-sided Overview
document that is smaller than A4/Letter size, and output the
image as a double-page spread image. How to Load
Documents
Part of the image around where the document is folded may
appear missing. Using the Carrier Sheet is not recommended
for scanning that requires high quality results. Configuring the
Scan Settings

1 Load a document in the ADF paper chute.


3 Load the Carrier Sheet in the ADF paper chute. How to Use the
1 Fold the document in half so that the sides to be scanned are
facing out. Fold it tightly and smooth out any creases. If it is not Operator Panel
folded properly, it may cause the document to skew during feeding.
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
56
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Contents
z Place the end with the black and white pattern as the 4 Click the [Carrier Sheet] tab and configure settings such
leading edge in the direction of the arrow. as [Image Mode]. Index
z Set the back side of the document (right-hand side of a
double-page spread) facing towards you.
Introduction
z Adjust the side guides to the width of the Carrier Sheet
to avoid skewing. Scanner
Overview
2 Start up ScandAll PRO and click the [Scan] menu 
[Scanner Setting]. How to Load
 The [TWAIN Driver (32)] dialog box appears. Documents

If the [TWAIN Driver (32)] dialog box does not appear, Configuring the
check the setting in ScandAll PRO by clicking the [Tool] Scan Settings
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab. How to Use the
Operator Panel
3 Select [Double-page spread] for [Scan Type].
Various Ways to
Scan

5 Click the [OK] button. Daily Care


 The settings are saved.

6 Scan the document by clicking the [Scan] menu  [Scan] Replacing the
in ScandAll PRO. Consumables
 The images on the front and back are merged into a single image.

Troubleshooting

Operational
Settings

Appendix
Glossary
57
Chapter 5 Various Ways to Scan TOP
Contents
z There may be a line or a gap appearing between the
front and back side images. Index
Also when you scan thick papers, images on both left
and right may skew towards each other from the top.
Introduction
These symptoms may be improved when you perform
the following: Scanner
Overview
- Fold the document tightly
- Align the edges of the document neatly with the
edges of the Carrier Sheet How to Load
- Turn over the Carrier Sheet to the other (reverse)
Documents
side
z When [Automatic detection] is specified for [Paper
Size], the closest standard size (A3, B4 or Double Configuring the
Letter) is selected from the same drop-down list. Note Scan Settings
that the size of the image may become smaller than the
original document depending on the document
scanned. How to Use the
Example: When you scan an A3 size document whose Operator Panel
content is printed to fit A4 size in the center
 The image is output in B4 size.
To output the scanned image in the actual size of the Various Ways to
document, specify the document size for [Paper size]. Scan
z Part of the image around where the document is folded
may appear missing. In that case, set the document so
its edge is about 1 mm inside from the edge of the Daily Care
Carrier Sheet.
z When [Black & White] is specified for [Image Mode],
the edges around the image may appear in black from
the shadow of the document. Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
58
Chapter 5 Various Ways to Scan TOP
Contents
Scanning Photographs and Clippings 2 Load the Carrier Sheet face-down in the ADF paper
chute, as shown below. Index
Using the Carrier Sheet allows you to scan documents that Secure the Carrier Sheet with the side guides to avoid skewing.
Introduction
can be damaged quite easily such as photographs, or
documents that are difficult to load directly such as newspaper Scanner
clippings. Overview
Back side

1 Place the document inside the Carrier Sheet. How to Load


Place it against the top center of the Carrier Sheet. Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

3 Start up ScandAll PRO and select the [Scan] menu  Various Ways to
[Scanner Setting]. Scan
 The [TWAIN Driver (32)] dialog box appears.

If the [TWAIN Driver (32)] dialog box does not appear, Daily Care
check the setting in ScandAll PRO by selecting the [Tool]
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver] Replacing the
in the [Scan] tab. Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
59
Chapter 5 Various Ways to Scan TOP
Contents
4 Select [Clipping (Front)] or [Clipping (Duplex)] for [Scan 5 Click the [Carrier Sheet] tab and configure settings such
Type]. as [Image Mode]. Index
Select [Clipping (Front)] for simplex scanning and [Clipping (Duplex)]
for duplex scanning. Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
6 Click the [OK] button. Scan
 The settings are saved.

7 Scan the document by selecting the [Scan] menu  Daily Care


[Scan] in ScandAll PRO.

z The image is output at the center of the page in the Replacing the
size specified in [Paper Size]. Consumables
z When [Automatic detection] is specified for [Paper
Size], the closest standard size is selected from the
same drop-down list. Note that the size of the image Troubleshooting
may become smaller than the original document
depending on the document scanned, or part of the
image may appear missing. Operational
Example: When an A5 size image is printed in the
Settings
center of an A4 size document
The image is output in A5 size.
To output the scanned image in the actual size of the Appendix
document, specify the document size for [Paper size].
Glossary
60
Chapter 5 Various Ways to Scan TOP
Contents
In the following cases, place a blank (white) sheet of
paper underneath the document when scanning. Index
z The scanned image is not output in the correct size
when [Automatic detection] is selected in the [Paper
Introduction
size] drop-down list
z Shadows appear around the edges of the scanned Scanner
image Overview
z Black lines appear around the edges of a uniquely
shaped cutting
z Colors outside the document appear on the scanned
How to Load
image Documents

Configuring the
Scan Settings

Blank How to Use the


sheet Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
61
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Contents
Long Page Scanning To scan documents longer than A4/Letter size, perform
the following: Index
Documents with a length up to 3,048 mm (120 in.) in feed z Pull out the chute extensions 1 and 2 all the way.
For details, refer to "1.5 Setting Up the ADF Paper
Introduction
direction can be scanned by long page scanning.
Chute" (page 20).
z Lift up the stacker and stacker extension towards you. Scanner
1 Load documents in the ADF paper chute.
For details, refer to "1.6 Setting Up the Stacker" (page Overview
For details, refer to "Chapter 2 How to Load Documents" (page 27).
21).
z Long page documents should be loaded one sheet at a How to Load
time in the ADF paper chute.
z Take note of the following when scanning long page
2 Start up ScandAll PRO and click the [Scan] menu  Documents
[Scanner Setting].
documents:
 The [TWAIN Driver (32)] dialog box appears.
- Loading Configuring the
Hold the sheet to prevent it from falling off the ADF Scan Settings
paper chute. If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool]
menu  [Preferences] to open the [Setup] dialog box, How to Use the
then confirm that [TWAIN] is selected for [Device Driver] Operator Panel
in the [Scan] tab.

Various Ways to
Scan

Daily Care

- Removing
Secure enough space around the stacker, and pick Replacing the
up the ejected sheet to prevent it from falling off the Consumables
stacker.

Troubleshooting

Operational
Settings

Appendix
Glossary
62
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Contents
3 In [Scan Type], select [Long page (Front Side)] or [Long 6 Scan the document by clicking the [Scan] menu  [Scan]
page (Duplex)]. in ScandAll PRO. Index
Select [Long page (Front Side)] for simplex scanning and [Long page
(Duplex)] for duplex scanning. Introduction
z To scan documents longer than 864 mm (34 in.), set
the resolution to 200 dpi or lower.
Scanner
z Depending on the application or scan settings (e.g.
paper size), there may be insufficient memory to Overview
perform scanning.
How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan
 The [Long Page Paper Size Setting] dialog box appears.

4 Specify the paper size and click the [OK] button. Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings
5 Click the [OK] button.
 The changes are applied. Appendix
Glossary
63
Chapter 5 Various Ways to Scan TOP
Contents
Index
5.3 Advanced Scanning
Introduction
Removing a Color from the Scanned Image 1 Load documents in the ADF paper chute.
(Dropout Color) For details, refer to "Chapter 2 How to Load Documents" (page 27). Scanner
Overview
You can select either green, red, blue (primary colors), or a
2 Start up ScandAll PRO and click the [Scan] menu 
[Scanner Setting]. How to Load
color of your choice to remove the details of the selected color  The [TWAIN Driver (32)] dialog box appears.
from a scanned image. Documents
For example, if a document with black characters and a green If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool] Configuring the
background is scanned, only the black characters will appear
menu  [Preferences] to open the [Setup] dialog box, Scan Settings
on the scanned image if [Green] is selected. then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab.
How to Use the
Operator Panel
3 Click the [Advance] button.
ABC ABC Various Ways to
Scan

Example: When [Green] is selected for dropout color Daily Care


 The [Advance] dialog box appears.
Dropout works the best with light (low density) colors, and dark
colors may not drop out. Replacing the
Consumables

Dropout color is only available in black & white or grayscale


mode. Troubleshooting

Operational
Settings

Appendix
Glossary
64
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Contents
4 Select a color to drop out in the [Dropout Color] drop- When you select [Custom], [Custom 2] or [Custom 3], the [Select
down list under [More]. Dropout color] dialog box is displayed where you can select up to Index
three colors of your choice to be dropped out.
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

If you select [Panel setting], the setting of the Software Operation


Panel is enabled. Daily Care
No color is dropped out when you select [None].
To drop out a color of your choice, select either [Custom], [Custom 2]
or [Custom 3]. Replacing the
Consumables

Troubleshooting
z [Original image]
A sample of the color is displayed. Click to select the color.
z [Dropout image] Operational
The image after removing the details of the color is displayed. Settings

Appendix
Glossary
65
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Contents
z [Color 1], [Color 2] and [Color 3] tabs 7 Scan the document by clicking the [Scan] menu  [Scan]
Specify the color(s) to be dropped out. in ScandAll PRO. Index
Up to three colors can be selected at once.
- [Dropout] check box Introduction
Select this check box in both [Color 2] and [Color 3] tabs to
enable the setting when two or more dropout colors are Scanner
specified. Overview
- [Red] / [Green] / [Blue]
The specified colors are displayed in numerical values. Either
How to Load
type in the value directly or use the [] / [] button to change
the value.
Documents
- [Sample color]
The specified color is displayed. Configuring the
z [Priority Black] check box Scan Settings
Select this check box when you do not want any text/characters to
be dropped out.
How to Use the
This option saves low-intensity colors such as black (generally
used for characters) from being removed. Operator Panel
z [Sensitivity]
Specify the allowable range for the selected dropout color. Various Ways to
Range: 15 to 180 degrees Scan
The larger the value, the wider the dropout color range becomes.
z [File] button
You can select an image file (*.bmp) to be displayed for [Original Daily Care
image], and then specify the color to be dropped out.
z [Apply] button
Applies the configured settings and closes the dialog box. Replacing the
z [Cancel] button Consumables
Cancels the configured settings and closes the dialog box.

5 Click the [OK] button. Troubleshooting


 It returns to the [TWAIN Driver (32)] dialog box.

6 Click the [OK] button in the [TWAIN Driver (32)] dialog Operational
box. Settings
 The settings are saved.
Appendix
Glossary
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Contents
Skipping Blank Pages 4 Click the [Job/Cache] tab and check the [Blank Page Skip]
check box. Index
Blank pages (black or white) in the documents can be Introduction
detected and automatically deleted during scanning.
For example, when you scan a mixed batch of double-sided Scanner
and single-sided documents in duplex mode, the images are Overview
generated without the back sides of the single-sided
documents (blank pages). How to Load
Documents
1 Load documents in the ADF paper chute.
For details, refer to "Chapter 2 How to Load Documents" (page 27). Configuring the
Scan Settings
2 Start up ScandAll PRO and click the [Scan] menu 
[Scanner Setting]. How to Use the
 The [TWAIN Driver (32)] dialog box appears.
Operator Panel
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool] Various Ways to
menu  [Preferences] to open the [Setup] dialog box,  The cache mode automatically switches to [Ram cache]. Scan
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab.
5 Use the slide bars of [Blank Page Skip] to adjust the ratios
Daily Care
to skip blank pages by.
3 Click the [Option] button.
Replacing the
Consumables

Specify a sensitivity level from five levels (Low to High) for skipping Troubleshooting
blank (white) pages. The larger the value is set, the more likely for the
 The [Option] dialog box appears. pages to be detected as blank.
Operational
6 Click the [OK] button. Settings
 It returns to the [TWAIN Driver (32)] dialog box.
Appendix
Glossary
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Contents
7 Click the [OK] button in the [TWAIN Driver (32)] dialog
box. Index
 The settings are saved.
Introduction
8 Scan the documents by clicking the [Scan] menu 
Scanner
[Scan] in ScandAll PRO.
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
68
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Contents
Scanning the Image Brighter 3 Select grayscale or color in [Image Mode].
Index
The brightness of the scanned image can be increased for Introduction
scanning in grayscale or color.
Scanner
1 Load documents in the ADF paper chute. Overview
For details, refer to "Chapter 2 How to Load Documents" (page 27).
How to Load
2 Start up ScandAll PRO and select the [Scan] menu  Documents
[Scanner Setting].
 The [TWAIN Driver (32)] dialog box appears.
Configuring the
If the [TWAIN Driver (32)] dialog box does not appear, Scan Settings
check the setting in ScandAll PRO by selecting the [Tool]
menu  [Preferences] to open the [Setup] dialog box, How to Use the
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab.
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables
4 Click the [Advance] button.

Troubleshooting

Operational
Settings
 The [Advance] dialog box appears.
Appendix
Glossary
69
Chapter 5 Various Ways to Scan TOP
Contents
5 Click the [Color] tab, and then select [Bright] in [Preset 8 Scan the document by selecting the [Scan] menu 
Gamma]. [Scan] in ScandAll PRO. Index
Introduction
When using applications other than ScandAll PRO, you can
also increase the default brightness of the TWAIN driver.
Scanner
Select [Tools]  [FtSwtGmm]  [Twain] in the Setup DVD-
ROM and double-click "FtSwtGmm.exe", and then select Overview
[Bright) in the [Default scan setting (TWAIN)] dialog box.
How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel
6 Click the [OK] button.
 It returns to the [TWAIN Driver (32)] dialog box. Various Ways to
Scan
7 In the [TWAIN Driver (32)] dialog box, click the [OK]
button.
 The settings are saved. Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
70
Chapter 5 Various Ways to Scan TOP
Contents
Index
5.4 Configuring Post-Scan Operations and Handling
Introduction
Automatically Correcting Skewed Images 2 Start up ScandAll PRO and click the [Scan] menu 
[Scanner Setting]. Scanner
When the documents are fed into the ADF skewed, the  The [TWAIN Driver (32)] dialog box appears. Overview
skewed images can be detected and straightened
If the [TWAIN Driver (32)] dialog box does not appear,
automatically. How to Load
check the setting in ScandAll PRO by clicking the [Tool]
Note that upon deskewing the images, the paper size of the menu  [Preferences] to open the [Setup] dialog box,
Documents
documents are also detected. then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab. Configuring the
Scan Settings
3 Click the [Option] button.
How to Use the
Operator Panel

Various Ways to
Document Output image Scan
 The [Option] dialog box appears.

Note that the image may be output a few mm larger than the Daily Care
document to avoid any part of the image to appear missing.

Replacing the
1 Load documents in the ADF paper chute. Consumables
For details, refer to "Chapter 2 How to Load Documents" (page 27).

Troubleshooting

Operational
Settings

Appendix
Glossary
71
Chapter 5 Various Ways to Scan TOP
Contents
4 Click the [Rotation] tab and select [Automatic Page Size 5 Click the [OK] button.
Detection] in the [Automatic Size and Skew detection]  It returns to the [TWAIN Driver (32)] dialog box. Index
drop-down list. Introduction
6 Click the [OK] button in the [TWAIN Driver (32)] dialog
box.
 The settings are saved.
Scanner
Overview
7 Scan the documents by clicking the [Scan] menu 
[Scan] in ScandAll PRO. How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

z [Automatic Page Size Detection] cannot be used with


the following types of documents: Replacing the
- Thin documents with a paper weight of 52 g/m2 or Consumables
less
- Non-rectangular documents
- Documents whose edges are filled with dark color Troubleshooting
z [Automatic Page Size Detection] may not work properly
if the documents are severely skewed.
Operational
Selecting [Automatic Page Size Detection] may slow Settings
down the scanning speed.
Appendix
Glossary
72
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Contents
Automatically Correcting the Page Orientation 4 Click the [Rotation] tab and select [Automatic] in the
[Rotation Degree] drop-down list. Index
When you scan a batch of documents with mixed page Introduction
orientations, the images can be adjusted to their correct page
orientations automatically. Scanner
Overview
Opqrstu
DEF
Vwxyz. DEFVwxyz. How to Load
Opqrstu Abcdefg Documents
Hijklmn Hijklmn
Abcdefg Configuring the
Scan Settings
Document Output image
How to Use the
1 Load documents in the ADF paper chute. Operator Panel
For details, refer to "Chapter 2 How to Load Documents" (page 27).
Various Ways to
2 Start up ScandAll PRO and click the [Scan] menu  Scan
[Scanner Setting].
 The [TWAIN Driver (32)] dialog box appears.
Daily Care
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool]
menu  [Preferences] to open the [Setup] dialog box,
Replacing the
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab.
Consumables

3 Click the [Option] button. Troubleshooting

Operational
Settings

Appendix
 The [Option] dialog box appears.
Glossary
73
Chapter 5 Various Ways to Scan TOP
Contents
z The following types of documents may not be adjusted
6 Click the [OK] button in the [TWAIN Driver (32)] dialog
correctly because the page orientation is detected box. Index
based on the characters printed on the document:  The settings are saved.
Introduction
- Documents scanned at a resolution of less than
200 dpi 7 Scan the document by clicking the [Scan] menu  [Scan]
Scanner
- Documents with many extremely large or small in ScandAll PRO.
characters Overview
- Documents on which the pitches between lines or
characters are extremely narrow, or characters are
How to Load
overlapped with each other
- Documents with many photographs or figures and
Documents
few characters
- Documents with characters printed in various Configuring the
directions (e.g. drawings) Scan Settings
- Documents written using only capital characters
- Documents with handwritten characters
- Skewed documents How to Use the
- Documents written in a language other than the Operator Panel
supported languages: Japanese, English, French,
German, Italian, Spanish, Chinese (Simplified and
Traditional), Korean, Russian and Portuguese. Various Ways to
- Documents with characters on patterned Scan
background
- Documents with a complex layout
- Documents with a large amount of image noise
Daily Care
z The language selected in the Windows [Regional and
Language Options] is used for judging the text on the
document.
z The image orientation may not be corrected properly Replacing the
depending on the scanner driver setting at scanning Consumables
(e.g. dithering).
z If the images are not corrected, try using the Edge
Emphasis function of the driver. Troubleshooting
z Shadows may remain on the edge of the scanned
image.
z [Automatic] in [Rotation Degree] is only available when
ScandAll PRO is installed.
Operational
Settings
5 Click the [OK] button.
Appendix
 It returns to the [TWAIN Driver (32)] dialog box.
Glossary
74
Chapter 5 Various Ways to Scan TOP
Contents
Splitting the Scanned Image in Two 3 Click the [Option] button.
Index
Each page of the scanned image data can be split horizontally Introduction
into two separate pages.
Scanner
This function may not work properly in some applications. Overview
 The [Option] dialog box appears.
How to Load
4 Click the [Rotation] tab and select the [Split Image] check Documents
box.
ABC
ABC Configuring the
Scan Settings

123 123
How to Use the
Operator Panel
Document Output image
Various Ways to
Scan
1 Load documents in the ADF paper chute.
For details, refer to "Chapter 2 How to Load Documents" (page 27).

Daily Care
2 Start up ScandAll PRO and click the [Scan] menu 
[Scanner Setting].
 The [TWAIN Driver (32)] dialog box appears.
Replacing the
Consumables
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool]
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver] Troubleshooting
in the [Scan] tab.

This option is not available with the following settings: Operational


z Multi image output Settings
z Auto color/monochrome detection
z Resolution set to 1200 dpi
Appendix
Glossary
75
Chapter 5 Various Ways to Scan TOP
Contents
When scanning in duplex mode, the back of the image is
output in the following order according to the [Flip Side Index
Rotation] setting:
z Book: top  bottom
Introduction
z Fanfold: bottom  top
Scanner
5 Click the [OK] button. Overview
 It returns to the [TWAIN Driver (32)] dialog box.
How to Load
6 Click the [OK] button in the [TWAIN Driver (32)] dialog Documents
box.
 The settings are saved.
Configuring the
Scan Settings
7 Scan the document by clicking the [Scan] menu  [Scan]
in ScandAll PRO.
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
76
Chapter 5 Various Ways to Scan TOP
Contents
Using the Multi Image Output 3 Select the [Enable Multi Image] check box.
Index
"Multi image output" allows you to obtain both a color/ Introduction
grayscale image and a black & white image from a single
scan. Scanner
Overview
This function may not work properly in some applications.
How to Load
Documents

Configuring the
Scan Settings
ABC ABC  The [Multi Image] dialog box appears.
How to Use the
Operator Panel

Various Ways to
Document Output image Scan
Example: When a color document is scanned

Daily Care
1 Load documents in the ADF paper chute.
For details, refer to "Chapter 2 How to Load Documents" (page 27).
Replacing the
2 Start up ScandAll PRO and click the [Scan] menu  Consumables
[Scanner Setting].
 The [TWAIN Driver (32)] dialog box appears.
Troubleshooting
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool]
menu  [Preferences] to open the [Setup] dialog box, Operational
then confirm that [TWAIN] is selected for [Device Driver] Settings
in the [Scan] tab.

Appendix
4 Select [Multi Image Output] for [Output mode].
Glossary
77
Chapter 5 Various Ways to Scan TOP
Contents
5 In [Order (for Multi Image Output)], select the order in
which the images are output. Index
Order Description Introduction
Primary: Color/Grayscale A color/grayscale image is output
Secondary: Binary first, then a black & white image. Scanner
Overview
Primary: Binary A black & white image is output
Secondary: Color/Grayscale first, then a color/grayscale image.
How to Load
Documents
6 Select a side in [Select Current Image Setting].
Configure the scan settings for [Primary] and [Secondary] in the
[TWAIN Driver (32)] dialog box. Configuring the
Scan Settings
7 Click the [OK] button in the [TWAIN Driver (32)] dialog
box. How to Use the
 The settings are saved.
Operator Panel
8 Scan the documents by clicking the [Scan] menu 
[Scan] in ScandAll PRO. Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
78
Chapter 5 Various Ways to Scan TOP
Contents
Automatically Detecting Color/Monochrome 3 Select the [Enable Multi Image] check box.
Documents Index
Introduction
The color of the document can be automatically detected then
output in color or grayscale for color documents, and in black Scanner
& white for black & white documents. Overview

This function may not work properly in some applications. How to Load
Documents

Configuring the
1 Load documents in the ADF paper chute.
Scan Settings
For details, refer to "Chapter 2 How to Load Documents" (page 27).

 The [Multi Image] dialog box appears.


2 Start up ScandAll PRO and click the [Scan] menu  How to Use the
[Scanner Setting]. Operator Panel
 The [TWAIN Driver (32)] dialog box appears.
Various Ways to
If the [TWAIN Driver (32)] dialog box does not appear,
Scan
check the setting in ScandAll PRO by clicking the [Tool]
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab. Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
4 Select [Auto Color Detection] for [Output mode].
Glossary
79
Chapter 5 Various Ways to Scan TOP
Contents
5 Select a side in [Select Current Image Setting].
You need to pre-configure the settings for each case when the Index
document is recognized as [Color/Grayscale] or [Binary].
Introduction
Configure the scan settings in the [TWAIN Driver (32)] dialog box.
Scanner
If it is recognized as a color/grayscale document, the Overview
image is output in the mode selected under [Image Mode]
in the [TWAIN Driver (32)] dialog box.
How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

6 Click the [OK] button in the [TWAIN Driver (32)] dialog Daily Care
box.
 The settings are saved.
Replacing the
7 Scan the document by clicking the [Scan] menu  [Scan] Consumables
in ScandAll PRO.

Troubleshooting

Operational
Settings

Appendix
Glossary
80
Chapter 5 Various Ways to Scan TOP
Contents
Index
5.5 Customizing the Scanner Settings
Introduction
Using a Button on the Scanner to Start Scanning 6 Click the [Events] tab and select an event.
From the [Select an event] drop-down list, select an event from which Scanner
you want to launch an application. Overview
The [Scan/Stop] and [Send to] buttons on the operator panel
can be configured to perform scanning by simply pressing the
button. How to Load
To configure this setting, you first need to assign an Documents
application to be launched for each button.
Configuring the
Computer setup Scan Settings
1 Confirm that the scanner is connected to your computer,
then power on the scanner. How to Use the
For details, refer to “Connecting the Cables” in Getting Started. Operator Panel

2 Select the [Start] menu  [Control Panel]. Various Ways to


 The [Control Panel] dialog box appears. Scan
3 Click the [Hardware and Sound] icon. In this function, the following events can be selected:
 The [Hardware and Sound] dialog box appears. Daily Care
z [Scan Button] (press the [Scan/Stop] button)
4 Click the [Scanners and Cameras] icon. z [Send to 1] to [Send to 9] (press the [Send to] button while a
number from 1 to 9 is displayed on the Function Number
 The [Scanners and Cameras] dialog box appears.
Display) Replacing the
Consumables
5 Display the properties of the scanner.
Double-click the scanner icon.
Troubleshooting

Operational
Settings

Appendix
Glossary
81
Chapter 5 Various Ways to Scan TOP
Contents
7 Select an action and an application to be launched by the Scanner setup
scanner button event. Index
Click [Start this program] under [Actions], and select an application Check

from the drop-down list on the right. Introduction

Function Scanner
Overview
Send to

Scan
[Send to] Button
/Stop How to Load
[Scan/Stop] Button
Power
Documents

Configuring the
z [Scan/Stop] button Scan Settings
No particular setting is required.
 The specified application is launched when you press the [Scan/ How to Use the
Stop] button.
Operator Panel
z [Send to] button
Press the [Function] button to change the number displayed on the Various Ways to
Function Number Display. Scan
Make this number match with the scanner button event configured in
the computer ([Send to 1] to [Send to 9]).
For example, select "2" on the Function Number Display to perform Daily Care
the action configured for [Send to 2].
 The specified application is launched when you press the
8 Click the [OK] button. [Send to] button. Replacing the
If you are using ScandAll PRO, refer to "ScandAll PRO User's Guide". Consumables
For other applications, the setup of the computer is completed here. z For details about the operator panel, refer to "Chapter 4 How
Proceed to configure the scanner settings. to Use the Operator Panel" (page 49).
z The number on the Function Number Display will change in Troubleshooting
z The windows that appear and the operations differ by the following order: 1, 2, 3, ... 9, C, 1, 2, 3 ...
the operating system that you are using. Numbers 1 to 9 correspond to the scanner button events
z To configure multiple buttons, repeat steps 5 to 8. from "Send to 1" to "Send to 9" configured in the computer. Operational
"C" corresponds to the Software Operation Panel (fixed
Settings
setting).

Appendix
Glossary
82
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Contents
Detecting Multifeed Errors 4 Click the [Job/Cache] tab and specify the detection
method in the [Multifeed Detection] drop-down list under Index
Multifeed is an error where two or more sheets are fed through [ADF Option]. Introduction
the ADF at once. It is also called a multifeed when a different
document length is detected. Scanner
You can have an error message appear when a multifeed Overview
occurs.
Settings for multifeed detection can be configured in the How to Load
scanner driver or the Software Operation Panel. Documents
For details about this setting in the Software Operation Panel,
refer to "Method of Multifeed Detection [Multifeed]" (page 148). Configuring the
The following are the conditions of detecting multifeeds. Scan Settings
1 Load documents in the ADF paper chute. Condition Description
For details, refer to "Chapter 2 How to Load Documents" (page 27). How to Use the
None Does not detect multifeeds. Operator Panel
2 Start up ScandAll PRO and click the [Scan] menu  Hardware Enables the setting of the Software Operation
[Scanner Setting]. Setting Panel. Various Ways to
 The [TWAIN Driver (32)] dialog box appears.
Check Uses the ultrasonic sensors inside the ADF to
Scan
If the [TWAIN Driver (32)] dialog box does not appear, Overlapping monitor the documents during feeding and to
check the setting in ScandAll PRO by clicking the [Tool] (Ultrasonic) identify multifeeds according to the deviation of
the reflected ultrasonic waves. Daily Care
menu  [Preferences] to open the [Setup] dialog box,
then confirm that [TWAIN] is selected for [Device Driver]
Check length Monitors the document length during feeding, and
in the [Scan] tab.
identifies multifeeds according to the deviation of
Replacing the
detected lengths.
Consumables
3 Click the [Option] button. Note that multifeeds cannot be detected
accurately when scanning a mixed batch of
different sizes.
Troubleshooting
Check Monitors both document overlapping and length
Overlapping to detect multifeeds.
and length Note that multifeeds cannot be detected Operational
accurately when scanning a mixed batch of
Settings
different sizes.
 The [Option] dialog box appears.
Appendix
For more details about multifeed detection, refer to "Conditions for
Multifeed Detection" (page 34). Glossary
83
Chapter 5 Various Ways to Scan TOP
Contents
5 Click the [OK] button.
 It returns to the [TWAIN Driver (32)] dialog box. Index

6 Click the [OK] button in the [TWAIN Driver (32)] dialog


Introduction
box.
 The settings are saved.
Scanner
Overview
7 Scan the document by clicking the [Scan] menu  [Scan]
in ScandAll PRO. How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
84
Chapter 5 Various Ways to Scan TOP
Contents
Ignoring Multifeed for a Set Pattern Intelligent Multifeed function
The following three modes are available. Index
If you attempt to scan a document with a sticky note, receipt, Mode Description Introduction
or photo attached while multifeed detection is enabled, the
Manual mode Checks for any paper attached every time a Scanner
scanner may falsely recognize this as a multifeed error and (Bypass by front multifeed occurs, and continues scanning.
stop the scan. panel button)
Overview
To scan these types of documents, the "Intelligent Multifeed
Auto mode 1 Used to scan a document stack with paper of
Function" is available. (Bypass by the same size attached in the same location.
How to Load
There are two modes to this function. In one mode, you can combination of Documents
suppress multifeeds forcibly by using the operator panel on length and position)

the scanner. In the other mode, you can suppress multifeeds Configuring the
Auto mode 2 Used to scan a document stack with paper of
(Bypass by length) different sizes attached in different locations. Scan Settings
automatically by letting the scanner memorize the location and
the length of the attachment.
Irregular images may be output when multifeeds occur.
How to Use the
Operator Panel
Sticky note
Various Ways to
The mode can be selected in the Software Operation Panel.
For details, refer to "Specifying an Area Not to Detect Multifeed
Scan
[Intelligent Multifeed Function]" (page 153).
Receipt or photograph
Daily Care

Document
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
85
Chapter 5 Various Ways to Scan TOP
Contents
Preparation before using this function 4 Select the [Startup] tab, and then select the [Enable
Configure the following settings before using this function: Scanner Panel] and [Enable [Scan] Button] check boxes. Index
Introduction
1 Start up ScandAll PRO and select the [Scan] menu 
[Scanner Setting]. Scanner
 The [TWAIN Driver (32)] dialog box appears. Overview
If the [TWAIN Driver (32)] dialog box does not appear,
check the setting in ScandAll PRO by clicking the [Tool] How to Load
menu  [Preferences] to open the [Setup] dialog box, Documents
then confirm that [TWAIN] is selected for [Device Driver]
in the [Scan] tab.
Configuring the
Scan Settings
2 Click the [Option] button.
How to Use the
Operator Panel

Various Ways to
Scan
 The [Option] dialog box appears. 5 Click the [OK] button.
 It returns to the [TWAIN Driver (32)] dialog box.
Daily Care
3 Select the [Job/Cache] tab, and select [Check
Overlapping (Ultrasonic)] or [Check overlapping and 6 In the [TWAIN Driver (32)] dialog box, click the [OK]
length] for [Multifeed Detection] under [ADF Option]. button.
 The settings are saved.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
86
Chapter 5 Various Ways to Scan TOP
Contents
Operational procedure 4 Press the [Function] button and confirm that the function
Index
number is flashing faster, then either press the [Scan/Stop]
1 After a multifeed error occurs, open the ADF and remove
button or perform a scan from the computer. Introduction
the documents. From this point, the flashing speed of the Function Number Display
switches between “slow”  “fast” every time you press the [Function] Scanner
2 Close the ADF. button. When the flashing speed is fast, the scanner operates in each Overview
For details, refer to "1.4 Opening/Closing the ADF" (page 19). mode as follows:
When the ADF is closed, the Function Number Display on the
operator panel changes as follows: Do not press down the [Function] button for more than five How to Load
z Upon multifeed error seconds when switching the flashing speed, because it Documents
Alternates between “J” and “2” may erase the memorized multifeed patterns.
z Upon ejecting the documents Configuring the
The function number flashes z Manual mode (Bypass by front panel button) Scan Settings
Scans the next sheet without multifeed detection, and from the
Confirm that the ADF is closed properly. Otherwise, the second sheet, multifeeds are detected based on the setting
document may not be fed through the ADF. configured in the scanner driver or the Software Operation Panel. How to Use the
z Auto mode 1 (Bypass by combination of length and position) Operator Panel
Memorizes the length and location of the paper attachment that
3 Place the documents back in the ADF paper chute. was detected as multifeed, and continues scanning. When a paper
Various Ways to
If a multifeed is detected even though there is no attachment, either attachment of a similar pattern is detected, multifeed detection is
press the [Scan/Stop] button or perform a scan from the computer (do automatically suppressed. (*1)(*2) Scan
not press the [Function] button). If there is a paper attachment which
z Auto mode 2 (Bypass by length)
is likely to be the cause of the multifeed error, then proceed to the
Memorizes the length of the longest paper attachment that was
next step.
detected as multifeed, and continues scanning. When a paper Daily Care
attachment of the same length or shorter is detected, multifeed
Check
detection is automatically suppressed. (*1)(*2)
*1: 32 pages (up to 4 attachments per page) worth of overlap Replacing the
Function Number Display patterns can be memorized in this mode. When it exceeds this Consumables
Function
[Function] Button limit, the first pattern that was memorized is erased from the
Send to memory.
Scan *2: To erase the memorized overlap patterns and the longest Troubleshooting
/Stop
overlap length, press the [Function] button for more than five
[Scan/Stop] Button
Power
seconds while the function number is flashing. The Function
Number Display will then display "". This allows you to erase Operational
multifeed patterns and the longest overlap length that were not Settings
supposed to be memorized. Be careful with this operation
because all memorized patterns will be erased.
Appendix
Glossary
87
TOP
Contents
Index

Chapter 6 Daily Care Introduction


Scanner
Overview

This chapter describes how to clean the scanner. How to Load


Documents
Do not use aerosol spray or spray that contains alcohol to clean
the scanner. Dust blown up by strong air from the spray may Configuring the
enter inside the scanner which may cause the scanner to fail or
Scan Settings
malfunction.
Also note that sparks generated by static electricity may cause a
fire. How to Use the
Operator Panel
The glasses inside the ADF become very hot when the scanner
is being used. Various Ways to
Before you start cleaning the inside, make sure to turn off the Scan
power, unplug the power cable and wait at least 15 minutes for
the ADF glass to cool down.

Daily Care

Replacing the
6.1 Cleaning Materials and Locations that Require Cleaning...........................................................................89 Consumables
6.2 Cleaning the Outside ..................................................................................................................................90
6.3 Cleaning the Inside.....................................................................................................................................91 Troubleshooting
6.4 Cleaning the Carrier Sheet .........................................................................................................................93
Operational
Settings

Appendix
Glossary
Chapter 6 Daily Care TOP
Contents
Index
6.1 Cleaning Materials and Locations that Require Cleaning
Introduction
Cleaning Materials Location and Frequency
Scanner
Location Frequency
Overview
Product Name Part No. Notes

Cleaner F1 PA03950- 100 ml Pad Assy Every 1,000 sheets


How to Load
0352 Moisten a cloth with this liquid to Ultrasonic Sensor
wipe the scanner clean.
Documents
It may take a long time if an Idler Roller
excessive amount is used. Moisten Configuring the
the cloth with moderate quantity. Glass
Scan Settings
Wipe off the cleaner completely to Pick Roller
leave no residue on the cleaned
parts. Feed Roller How to Use the
Operator Panel
Cleaning Paper CA99501- Use this paper with Cleaner F1. Eject Roller
0012
Various Ways to
Cleaning cycles may vary depending on the condition of the Scan
documents. Also, cleaning must be performed more frequently
Cleaning Wipe PA03950- 24 packets
when the following types of documents are scanned:
0419 Pre-moistened with Cleaner F1. It
z Smooth-faced documents such as coated paper
can be used instead of moistening a
z Documents with printed text/graphics that almost cover the
Daily Care
cloth with Cleaner F1.
entire surface
z Chemically-treated documents such as carbonless paper
Dry cloth Commercially available
z Documents containing a large amount of calcium carbonate Replacing the
z Documents written with lead pencil Consumables
z Documents on which the toner is not sufficiently fused
For more information about the cleaning materials, contact the
FUJITSU scanner dealer where you purchased the scanner or Troubleshooting
an authorized FUJITSU scanner service provider.
Operational
Settings

Appendix
Glossary
89
Chapter 6 Daily Care TOP
Contents
Index
6.2 Cleaning the Outside
Introduction
The outside of the scanner, including the ADF paper chute
and the stacker, should be cleaned with either a piece of dry Scanner
cloth, a cloth/Cleaning Paper moistened with Cleaner F1/mild Overview
detergent, or a sheet of Cleaning Wipe.
How to Load
z Never use paint thinner or any other organic solvents. Documents
z Do not let any moisture or water inside the scanner during
cleaning. Configuring the
z It may take a long time to dry if an excessive amount of
Cleaner F1 is used. Moisten the cloth with moderate
Scan Settings
quantity. Wipe off the cleaner completely to leave no
residue on the cleaned parts. How to Use the
Operator Panel
Cloth
Cleaner F1 Various Ways to
or mild detergent Scan
Thinner
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
90
Chapter 6 Daily Care TOP
Contents
Index
6.3 Cleaning the Inside
Introduction
The inside of the scanner should be cleaned with a piece of 1 Turn off the scanner and wait for at least 15 minutes.
cloth/Cleaning Paper moistened with Cleaner F1, or a sheet of For details, refer to "1.3 Turning the Power ON/OFF" (page 18). Scanner
Cleaning Wipe. Overview
As the scanner continues to feed the documents, paper dust
2 Open the ADF.
For details, refer to "1.4 Opening/Closing the ADF" (page 19).
will accumulate inside the scanner and it may cause scanning How to Load
Be careful not to have your fingers caught Documents
errors. when the ADF closes.
As a guideline, clean the inside of the scanner every 1,000
Configuring the
sheets scanned. Note that this guideline varies depending on
Scan Settings
the type of documents you scan. For instance, it may be 3 Clean the following locations with a cloth/Cleaning Paper
necessary to clean more frequently when you scan moistened with Cleaner F1, or a sheet of Cleaning Wipe.
How to Use the
documents on which the toner is not sufficiently fused. Ultrasonic Sensor (×2) Operator Panel
Pad Assy (×1)
z The glasses inside the ADF become very hot *one on the opposite side
when the scanner is being used. Idler Roller (×4) Various Ways to
When cleaning the inside of the scanner, Scan
make sure to unplug the power cable and wait
for at least 15 minutes before you start
cleaning.
z When you perform cleaning, make sure that Daily Care
the inside is free of foreign matter, and be Pick Roller (×1)
careful not to get your hand or the cloth
caught on the pick spring (metal part) as a Replacing the
deformed pick spring (metal part) may cause Consumables
injury. Feed Roller (×2)

z Do not use water or mild detergent to clean the inside of the Troubleshooting
scanner. Eject Roller (×2)
z It may take a long time to dry if an excessive amount of Glass (×2)
Cleaner F1 is used. Moisten the cloth with moderate
*one on the opposite side Operational
quantity. Wipe off the cleaner completely to leave no
residue on the cleaned parts. Settings
Pick Spring (metal part shown in gray)(×1)
Appendix
Glossary
91
Chapter 6 Daily Care TOP
Contents
Pad assy (×1) 3 When you press the [Send to] and [Scan/Stop] buttons at the
Wipe the dirt and dust off the surface of the rubber pads, downwards
same time, the feed/eject rollers rotate a certain amount. Index
from top to bottom. Be careful not to get your hand or the cloth caught Check Introduction
on the pick spring (metal part).
Ultrasonic sensor (×2) Scanner
Function
Gently wipe the dirt and dust off the surface of the ultrasonic sensors. Overview
Idler roller (×4) Send to

Gently wipe the rollers as you rotate them manually. Be careful not to Scan [Send to] Button How to Load
/Stop
damage the roller surface. Make sure that it is cleaned properly because [Scan/Stop] Button Documents
residue on the roller will affect the feeding performance. Power

Glass (×2) Configuring the


Gently wipe the dirt and dust off the surface of the glass sections. Scan Settings
Pick roller (×1) When you press the [Send to] button and
the [Scan/Stop] button at the same time,
Gently wipe the roller as you rotate it downwards manually. Be careful the feed rollers and eject rollers rotate How to Use the
not to damage the roller surface. Make sure that it is cleaned properly together. Be careful not to touch the Operator Panel
because residue on the roller will affect the feeding performance. rollers while they are rotating.
Feed roller (×2) / Eject roller (×2) Various Ways to
4 Put a piece of cloth/Cleaning Paper moistened with Cleaner F1 or
The power must be turned on to rotate the feed/eject rollers. a sheet of Cleaning Wipe against the roller surface, and wipe Scan
1 Turn on the scanner. horizontally.
For details, refer to "1.3 Turning the Power ON/OFF" (page 18). Wipe the whole surface by pressing the [Send to] and [Scan/Stop]
2 Open the ADF when "1" is displayed on the Function Number buttons at the same time to rotate the rollers. Daily Care
Display. Make sure that it is cleaned properly because black residue on the
For details, refer to "1.4 Opening/Closing the ADF" (page 19). roller will affect the feeding performance.
As a guideline, pressing the [Send to] and [Scan/Stop] buttons six
times will rotate the feed/eject rollers one revolution. Replacing the
Consumables
4 Close the ADF.
For details, refer to"1.4 Opening/Closing the ADF" (page 19).
Troubleshooting
Confirm that the ADF is closed properly. Otherwise, the
document may not be fed through the ADF.

Operational
Settings

Appendix
Glossary
92
Chapter 6 Daily Care TOP
Contents
Index
6.4 Cleaning the Carrier Sheet
Introduction
The Carrier Sheet should be cleaned with either a piece of dry
cloth, a cloth/Cleaning Paper moistened with Cleaner F1/mild Scanner
detergent, or a sheet of Cleaning Wipe. Overview
Gently wipe the dirt and dust off the surface and the inside of
the Carrier Sheet. How to Load
Documents
As you keep using the Carrier Sheet, dirt and dust will
accumulate on the surface and the inside.
Configuring the
Clean it regularly because it may result in scanning errors.
Scan Settings
z Never use paint thinner or any other organic solvents.
z Do not use force to rub against the Carrier Sheet because it How to Use the
may be damaged or deformed. Operator Panel
z After cleaning the inside of the Carrier Sheet with Cleaning
Wipe or cloth moistened with Cleaner F1/mild detergent,
make sure that it is completely dry before closing the Various Ways to
Carrier Sheet. Scan
z The Carrier Sheet should be replaced approximately every
500 scans.
For information on purchasing the Carrier Sheet, refer to Daily Care
"7.4 Purchasing the Carrier Sheet" (page 101).

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
93
TOP
Contents
Index

Chapter 7 Replacing the Consumables Introduction


Scanner
Overview

This chapter describes how to replace the consumables for the scanner.
How to Load
Documents
z The glasses inside the ADF become very hot
when the scanner is being used.
z Before you replace the consumables, make sure Configuring the
to turn off the power, unplug the power cable Scan Settings
and wait at least 15 minutes for the glass to cool
down.
How to Use the
Operator Panel

Various Ways to
7.1 Consumables and Replacement Cycles.....................................................................................................95 Scan
7.2 Replacing the Pad Assy..............................................................................................................................96
7.3 Replacing the Pick Roller ...........................................................................................................................97 Daily Care
7.4 Purchasing the Carrier Sheet ...................................................................................................................101

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 7 Replacing the Consumables TOP
Contents
Index
7.1 Consumables and Replacement Cycles
Introduction
The following table shows the consumables used for the Consumables need to be replaced periodically.
scanner. It is recommended that you keep a stock of new consumables Scanner
and replace them before it reaches the end of the consumable Overview
Name Part No. Suggested replacement life. The scanner records the number of sheets scanned after
cycle How to Load
replacing the consumables (for pad assy and pick roller),
Documents
PAD ASSY PA03586-0002 50,000 sheets or one year which allows you to check the status on each consumable.
To check the status on the usage of the consumables, refer to
Configuring the
"9.4 Settings Related to Sheet Counters" (page 140).
Scan Settings
Note that the suggested replacement cycles are guidelines for
using A4/Letter (80 g/m2 [20 lb]) wood-free or wood-containing How to Use the
PICK ROLLER PA03586-0001 100,000 sheets or one year paper, as these cycles vary depending on the type of papers Operator Panel
scanned and how often the scanner is used and cleaned.
Various Ways to
Only use the specified consumables. Scan

Daily Care
To purchase the consumables, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Replacing the
Please note that some parts (other than the consumables) Consumables
need to be replaced by a service engineer, depending on the
type of documents scanned and how often the scanner is Troubleshooting
used. For more information, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Operational
Settings

Appendix
Glossary
95
Chapter 7 Replacing the Consumables TOP
Contents
Index
7.2 Replacing the Pad Assy
Introduction
Replace the pad assy in following procedure. 4 Attach a new pad assy.
Push the pad assy in until the hooks on both sides lock in place. Scanner
1 Remove all documents from the ADF paper chute. Pad Assy
Overview

2 Open the ADF. How to Load


For details, refer to "1.4 Opening/Closing the ADF" (page 19). Documents

Be careful not to have your fingers caught


when the ADF closes. Hook Configuring the
Scan Settings

How to Use the


3 Remove the pad assy.
Operator Panel
Hold both ends of the pad assy and pull it out in the direction of the
arrow.
Various Ways to
Pad Assy Scan
Slot

Confirm that the pad assy is installed properly. Otherwise,


it may cause feeding errors such as paper jams.
Daily Care

5 Close the ADF. Replacing the


For details, refer to"1.4 Opening/Closing the ADF" (page 19).
Consumables
Be careful not to have your fingers caught
when the ADF closes.
Troubleshooting

6 Reset the consumable counter.


Operational
Start up the Software Operation Panel and reset the counter.
For details, refer to "Resetting the counters" (page 141). Settings

Appendix
Glossary
96
Chapter 7 Replacing the Consumables TOP
Contents
Index
7.3 Replacing the Pick Roller
Introduction
Replace the pick roller in following procedure. 4 Remove the sheet guide.
Hold the pickup tabs on both ends of the sheet guide and pull it out as Scanner
1 Remove all documents from the ADF paper chute. you push the tabs inwards. Overview
Sheet Guide Pickup Tab
2 Remove the ADF paper chute. How to Load
Hold both ends of the ADF paper chute and lift it up slightly (), then Documents
pull it out in the direction of the arrow ().
Configuring the
Scan Settings
2
1 How to Use the
ADF Paper Chute Operator Panel

Various Ways to
Scan

5 Rotate the bushing (left).


Daily Care
Pick Roller Bushing

Replacing the
Consumables

3 Open the ADF. Troubleshooting


For details, refer to "1.4 Opening/Closing the ADF" (page 19).

Be careful not to have your fingers caught


when the ADF closes. Operational
Settings
Shaft
Appendix
Glossary
97
Chapter 7 Replacing the Consumables TOP
Contents
6 Remove the shaft. 7 Remove the pick roller from its shaft.
Slightly pull up the left part of the shaft (about 5 mm), move it towards Pull out the shaft as you lift the retaining clip. Index
the left side, and then lift it up.
Retaining Clip Introduction
Scanner
1 2 Shaft
Overview

How to Load
Pick Roller Documents
Pick Roller
Configuring the
Lifting the retaining clip with your fingernail may hurt or Scan Settings
Shaft damage your fingernail.
Use a paper clip or something alike if you have trouble
lifting it up. How to Use the
Operator Panel
1
The area around the pick roller may be contaminated by
Various Ways to
paper dust which can cause scanning errors. 2
Wipe off the paper dust with a cloth moistened with Scan
Cleaner F1.
Do not use any water, mild detergent or air spray.
8 Attach a new pick roller on the shaft. Daily Care
Insert the protrusion on the shaft into the slot.

Replacing the
Pick Roller Consumables
Slot

Protrusion Troubleshooting

Shaft
Operational
Settings

Appendix
Glossary
98
Chapter 7 Replacing the Consumables TOP
Contents
9 Attach the shaft. 11 Attach the sheet guide.
Insert the right end of the shaft into the bushing (right), and set the Hold the pickup tabs on both ends of the sheet guide and place it Index
shaft into the slot gradually by lowering it. back in its original position.
The pickup tabs will lock in place with a clicking sound.
Introduction
Sheet Guide Pickup Tab Scanner
Overview

How to Load
Documents
Bushing

Pick Roller Configuring the


Scan Settings
Shaft
How to Use the
Operator Panel
10 Secure the bushing (left).
Pick Roller Bushing Various Ways to
Confirm that the sheet guide is installed properly. Scan
Otherwise, it may cause feeding errors such as paper
jams.
Daily Care
12 Close the ADF.
For details, refer to"1.4 Opening/Closing the ADF" (page 19).
Replacing the
Consumables
Be careful not to have your fingers caught
when the ADF closes.

Shaft Troubleshooting

Operational
Settings
Confirm that the shaft is installed properly. Otherwise, it
may cause feeding errors such as paper jams.
Appendix
Glossary
99
Chapter 7 Replacing the Consumables TOP
Contents
13 Attach the ADF paper chute.
Insert the tabs on the ADF paper chute into the slots on the back of Index
the scanner, and push in to lock it firmly.
Introduction
ADF Paper Chute Scanner
Overview
Tab
How to Load
Side Guide Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

14 Reset the consumable counter. Daily Care


Start up the Software Operation Panel and reset the counter.
For details, refer to "Resetting the counters" (page 141).

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
100
Chapter 7 Replacing the Consumables TOP
Contents
Index
7.4 Purchasing the Carrier Sheet
Introduction
If the bundled Carrier Sheet is too damaged or worn out to be
used for scanning, it is available for purchase separately. Scanner
Overview
The Carrier Sheet should be replaced approximately every
500 scans. How to Load
Documents
However, replace it if damage or dirt is noticeable.

Configuring the
The part number of the Carrier Sheet is as follows.
Scan Settings
Name Part No. Qty.
How to Use the
Carrier Sheet PA03360-0013 5 sheets Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

To purchase the Carrier Sheet, contact your FUJITSU scanner Troubleshooting


dealer or an authorized FUJITSU scanner service provider.
Operational
Settings

Appendix
Glossary
101
TOP
Contents
Index

Chapter 8 Troubleshooting Introduction


Scanner
Overview

This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting How to Load
your scanner service provider, and how to read the product labels on the scanner. Documents

For details about other errors/troubles not mentioned in this Configuring the
chapter, refer to the TWAIN driver Help, ISIS driver Help, or Scan Settings
Error Recovery Guide.

How to Use the


8.1 Paper Jam ................................................................................................................................................103 Operator Panel
8.2 Error Indications on Operator Panel .........................................................................................................104
8.3 Troubleshooting ........................................................................................................................................107 Various Ways to
Scan
8.4 Before You Contact the Scanner Service Provider ...................................................................................124
8.5 Checking the Product Labels....................................................................................................................126
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 8 Troubleshooting TOP
Contents
Index
8.1 Paper Jam
Introduction
When your document is jammed inside the scanner, remove 3 Remove the jammed document.
the document in the following procedure. Scanner
Overview
z Be careful of injuries upon removing jammed
documents. How to Load
z Be careful not to get your accessories (e.g. tie,
Documents
necklace) caught inside the scanner upon
removing jammed documents.
z Be careful of burns as the glass and the Configuring the
guides may become extremely hot during Scan Settings
operation.
z Always open the ADF before removing the
document. How to Use the
Operator Panel
1 Remove all documents from the ADF paper chute.
z Make sure to check the documents and the paper path Various Ways to
2 Open the ADF. thoroughly and remove all staples and paper clips as
they cause paper jams.
Scan
For details, refer to "1.4 Opening/Closing the ADF" (page 19).
z Be careful not to damage the glass surface and the
guides when removing documents with staples or
Be careful not to have your fingers caught paper clips.
Daily Care
when the ADF closes.

4 Close the ADF. Replacing the


For details, refer to"1.4 Opening/Closing the ADF" (page 19). Consumables
z Confirm that the ADF is closed properly. Otherwise,
the document may not be fed through the ADF.
z Occasionally when scanning is complete or canceled, Troubleshooting
documents may remain in the ADF without any error
message displayed. In that case, remove the
documents by following the above steps 1 to 4. Operational
Settings

Appendix
Glossary
103
Chapter 8 Troubleshooting TOP
Contents
Index
8.2 Error Indications on Operator Panel
Introduction
When an error occurs, the Check LED lights in orange. The If the Error Recovery Guide is installed in your computer, the
Function Number Display alternates between either "J" or "U" [Error Recovery Guide] dialog box appears when the Windows Scanner
and an "error number" for temporary errors, and either "E", "H" operating system is started up. When an error or a malfunction Overview
or "L" and an "alarm number" for device errors. Temporary occurs, this dialog box displays related information such as the
errors can be recovered by the operator, whereas device name of the error and the error code (number). How to Load
Documents
errors require a service engineer to perform recovery. Write down the information shown in the dialog box and click
The display will return to ready ("1") if you press the [Scan/ the [More Info] button to check for troubleshooting methods.
Configuring the
Stop] or [Send to] button. Note that in case of a paper jam, the
Scan Settings
display will disappear after a certain amount of time elapses
with no documents (ready) in the scanner.
How to Use the
Check
Operator Panel
Check LED
Function Number Display Various Ways to
Function Scan
The Error Recovery Guide is included in the Setup DVD-ROM.
Send to
For details about installation, refer to "Installing the Scanner
Scan [Send to] Button
/Stop
Software" in Getting Started. Daily Care
[Scan/Stop] Button
Power

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
104
Chapter 8 Troubleshooting TOP
Contents
Temporary Errors Device Errors
Index
The following are lists of temporary errors which can be The following are lists of device errors which require Introduction
recovered by operators. troubleshooting by a service engineer.
Scanner
■Paper feeding errors ■Internal and optical errors Overview
"J" and "error number" are displayed back and forth. "E" and "alarm number" are displayed back and forth.
How to Load
Display Item Countermeasure Display Item Countermeasure Documents

J1 Paper jam 1 Remove the jammed document. E2 Optical error 1 Clean the glass inside the scanner.
For details, refer to "8.1 Paper Jam" (ADF front) For details, refer to "6.3 Cleaning the
Configuring the
(page 103). Inside" (page 91). Scan Settings
E3 Optical error
2 Check if the document is suitable for 2 Turn the power off then back on.
(ADF back)
scanning by ADF. If the problem persists, write down the How to Use the
For details, refer to "2.2 Documents for displayed error code and contact your Operator Panel
Scanning" (page 31). FUJITSU scanner dealer or an
authorized FUJITSU scanner service
J2 Multifeed Open the ADF and remove the provider. Various Ways to
documents. Scan
E7 EEPROM error Turn the power off then back on.
If the problem persists, write down the
■Cover open error E9 Memory error displayed error code and contact your
FUJITSU scanner dealer or an authorized Daily Care
"U" and "error number" are displayed back and forth.
FUJITSU scanner service provider.

Display Item Countermeasure Replacing the


U4 ADF open Close the ADF and reload the documents. Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
105
Chapter 8 Troubleshooting TOP
Contents
■Motor error
"H" and "alarm number" are displayed back and forth.
Index
Introduction
Display Item Countermeasure
Scanner
H0 Motor circuit Turn the power off then back on.
Overview
error If the problem persists, write down the
displayed error code and contact your
FUJITSU scanner dealer or an authorized How to Load
FUJITSU scanner service provider.
Documents

■Sensor error Configuring the


"L" and "alarm number" are displayed back and forth. Scan Settings

Display Item Countermeasure


How to Use the
L6 Sensor error Turn the power off then back on. Operator Panel
If the problem persists, write down the
displayed error code and contact your
Various Ways to
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider. Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
106
Chapter 8 Troubleshooting TOP
Contents
Index
8.3 Troubleshooting
Introduction
This section describes troubles that you may experience while Symptoms
using the scanner, and the troubleshooting methods. Please Scanner
check the following items before you request a repair. If the "Scanned images turn out elongated." (page 120) Overview
problem persists, check each item in "8.4 Before You Contact "A shadow appears at the top or the bottom of the scanned image."
the Scanner Service Provider" (page 124), and then contact (page 121) How to Load
Documents
your FUJITSU scanner dealer or an authorized FUJITSU "There are black traces on the document." (page 122)
scanner service provider.
"Paper jams occur frequently when scanning with the Carrier Sheet." Configuring the
The following are some examples of troubles that you may (page 123) Scan Settings
experience.

Symptoms How to Use the


Operator Panel
"Scanner cannot be powered ON." (page 108)

"The Function Number Display switches OFF." (page 109) Various Ways to
Scan
"Scanning does not start." (page 110)

"Quality of the scanned photo/picture is poor when scanning in black &


white mode." (page 111) Daily Care

"Quality of scanned text or lines is unsatisfactory." (page 112)


Replacing the
"Images are distorted or not clear." (page 113)
Consumables
"Vertical streaks appear on the scanned image." (page 114)

""E" (or other numbers/letters) is already displayed on the Function Troubleshooting


Number Display after power-on." (page 115)

"Multifeed error occurs frequently." (page 116)


Operational
"Situation in which the document is not fed into the ADF occurs Settings
frequently." (page 118)

"Paper jams/pick errors occur frequently." (page 119)


Appendix
Glossary
107
Chapter 8 Troubleshooting TOP
Contents
Scanner cannot be powered ON.
Index
Is the power cable connected properly? Connect the power cable properly. Introduction
Yes No Scanner
Did you press the [Power] button on the scanner's operator Press the [Power] button on the operator panel. Overview
panel?
No
How to Load
Documents
Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider. Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
108
Chapter 8 Troubleshooting TOP
Contents
The Function Number Display switches OFF.
Index
Has the scanner been left out of operation for a long time The scanner is in power saving mode. Introduction
after being powered on? Resume from power saving mode by one of the following methods:
Yes z Load a document in the ADF paper chute Scanner
z Press any button on the operator panel Overview
(Note that pressing the [Power] button for more than two seconds will turn the
power off.)
z Perform scanning from the scanner driver How to Load
Documents
No
Is the display still turned off even after you turned the The scanner is operating correctly. Configuring the
power back on? Scan Settings
No

Yes How to Use the


If the problem persists, check the items in "8.4 Before You Contact the Scanner
Operator Panel
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
109
Chapter 8 Troubleshooting TOP
Contents
Scanning does not start.
Index
Are the documents set in the ADF paper chute correctly? Reload the documents in the ADF paper chute. Introduction
Yes No Scanner
Is the ADF closed properly? Remove the documents from the ADF paper chute, then open and close the ADF. Overview
Yes No
How to Load
Is the USB cable connected properly? Connect the USB cable properly. Documents
For details, refer to "Connecting Cables" in Getting Started.
No
Yes Configuring the
Is the connector on the USB cable broken? Use a new USB cable and make sure that it is connected properly. Scan Settings

No Yes
How to Use the
Does scanning start after turning the power off then back The scanner is operating correctly. Operator Panel
on?
Yes
Various Ways to
No Scan
If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
110
Chapter 8 Troubleshooting TOP
Contents
Quality of the scanned photo/picture is poor
when scanning in black & white mode. Index
Introduction
Are you scanning in "Halftone" or "Grayscale"? Select [Halftone] or [Grayscale] in the scanner driver and scan. (*1)
Scanner
Yes No Overview
Are the glasses inside the ADF clean? Clean the glasses and rollers inside the ADF.
For details, refer to "Chapter 6 Daily Care" (page 88). How to Load
No
Documents

Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner Configuring the
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Scan Settings
an authorized FUJITSU scanner service provider.

*1: The scanned image may differ from the original image significantly if How to Use the
you simply "binarize" (output in black & white) a picture or a photo. If Operator Panel
the setting can be configured from the scanner driver's setup dialog
box, set the image mode to [Halftone] or [Grayscale] and scan.
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
111
Chapter 8 Troubleshooting TOP
Contents
Quality of scanned text or lines is unsatisfactory.
Index
Are the glasses and rollers inside the ADF clean? Clean the glasses and rollers inside the ADF. Introduction
For details, refer to "Chapter 6 Daily Care" (page 88).
No Scanner
Yes
Overview
Is the resolution appropriate? Specify a higher resolution in the scanner driver.

Yes No How to Load


Documents
Is [Black & White] mode selected? Select [Black & White] in the scanner driver. (*1)

Yes No Configuring the


Is there any foreign matter (e.g. dust, paper dust) on the Remove any foreign matter off the document. Scan Settings
document? Such foreign matter on the document may be transferred onto the glasses inside
Yes the ADF and cause the image to become dirty.
How to Use the
Operator Panel
No If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Various Ways to
an authorized FUJITSU scanner service provider.
Scan
*1: When scanning in halftone, grayscale or color, the scanned image may
not become sharp and clear. If it can be configured in the scanner
driver's setup dialog box, set the image mode to [Black & White].
Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
112
Chapter 8 Troubleshooting TOP
Contents
Images are distorted or not clear.
Index
Are the glasses and rollers inside the ADF clean? Clean the glasses and rollers inside the ADF. Introduction
For details, refer to "Chapter 6 Daily Care" (page 88).
No Scanner
Yes
Overview
Is the ADF being pushed down during scanning? Is there a Do not push down the top the ADF, or place any heavy objects on the ADF during
heavy object on top of the ADF? scanning.
Yes How to Load
No Documents
Is anything causing the scanner to vibrate during Do not allow the scanner to vibrate during scanning.
scanning? Configuring the
Yes Scan Settings
No
Is the scanner placed on a flat, level surface? Are the Either place the scanner on a flat and level surface, or attach the rubber pads on
How to Use the
rubber pads attached on the bottom of the scanner? the bottom of the scanner.
No Operator Panel

Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner Various Ways to
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Scan
an authorized FUJITSU scanner service provider.

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
113
Chapter 8 Troubleshooting TOP
Contents
Vertical streaks appear on the scanned image.
Index
Do the streaks always appear in the same location? Clean the glasses and rollers inside the ADF. Introduction
For details, refer to "Chapter 6 Daily Care" (page 88).
Yes Scanner
No
Overview
Does the vertical streak disappear when you set a lower Specify a lower resolution and scan the document.
resolution?
Yes How to Load
Documents
No
Is there any foreign matter (e.g. dust, paper dust) on the Remove any foreign matter off the document. Configuring the
document? Such foreign matter on the document may be transported onto the glasses inside Scan Settings
Yes the ADF and cause these streaks to appear on the image.

No
How to Use the
If the problem persists, check the items in "8.4 Before You Contact the Scanner Operator Panel
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
114
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Contents
"E" (or other numbers/letters) is already
displayed on the Function Number Display after Index
power-on. Introduction
Scanner
Does the problem persist after turning the power off then The scanner is operating correctly.
Overview
back on?
No

Yes How to Load


Documents
Is "c" flashing on the Function Number Display, and is the Close the ADF properly.
Check LED flashing as well? For details, refer to "How to Close the ADF" (page 19).
Yes If the display does not return to ready ("1") after closing the ADF, check the items Configuring the
in "8.4 Before You Contact the Scanner Service Provider" (page 124) first, then Scan Settings
contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service
provider.
How to Use the
No Operator Panel
Is "h" displayed on the Function Number Display during There is no problem. The scanner is operating in protection mode. It will return to
scanning? normal when you continue scanning. Note that the interval to feed the documents Various Ways to
Yes becomes longer in protection mode. Scan

No If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Daily Care
an authorized FUJITSU scanner service provider.

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
115
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Contents
Multifeed error occurs frequently.
Index
Does the paper condition fulfill the requirements Use paper that fulfills the requirements. Introduction
described in "Precautions" in "Paper Quality" For details, refer to "2.2 Documents for Scanning" (page 31).
(page 31)? No Scanner
Yes
Overview

If you are using the Carrier Sheet, is [Double- Specify [Double-page spread] for [Scan Type] in the scanner driver’s setup dialog box
page spread] specified for [Scan Type] in the ("Documents Larger than A4/Letter Size" (page 56)). How to Load
scanner driver’s setup dialog box? No Documents
Yes
Configuring the
When multifeed detection is enabled, are the Fulfill the conditions for an accurate multifeed detection. Scan Settings
conditions for an accurate detection fulfilled? For details, refer to "Conditions for Multifeed Detection" (page 34). Also, specify the
No multifeed detection area if necessary ("Detecting Multifeed Errors" (page 83)).
How to Use the
Yes Operator Panel
Did you fan the documents before loading them? Fan the documents before loading them in the ADF paper chute.

Yes No Various Ways to


Scan
Have the documents just been printed out from a Fan the documents a few times to remove static electricity off the documents.
copy machine or a laser printer?
Yes
No Daily Care
Is the document stack thinner than 5 mm? Reduce the amount of documents.

Yes No Replacing the


Consumables
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly.
For details, refer to "Chapter 7 Replacing the Consumables" (page 94).
No
Yes Troubleshooting

Are any of the consumables (*1) dirty? Clean the consumables (*1).
For details, refer to "Chapter 6 Daily Care" (page 88). Operational
Yes
No Settings
Are any of the consumables (*1) worn out? Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 94).
Appendix
Yes
Glossary
116
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Contents
No Index
If the problem persists, check the items in "8.4 Before You Contact the Scanner Service
Provider" (page 124) first, then contact your FUJITSU scanner dealer or an authorized Introduction
FUJITSU scanner service provider.
*1: "Consumables" refers to the pad assy and the pick roller. Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
117
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Contents
Situation in which the document is not fed into
the ADF occurs frequently. Index
Introduction
Does the paper condition fulfill the requirements described Use paper that fulfills the requirements.
in "Precautions" in "Paper Quality" (page 31)? For details, refer to "2.2 Documents for Scanning" (page 31). Scanner
No Overview
Yes
Did you fan the documents before loading them in the ADF Fan the documents before loading, or reduce the amount of documents. How to Load
paper chute? Documents
No
Yes
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly. Configuring the
For details, refer to "Chapter 7 Replacing the Consumables" (page 94). Scan Settings
No
Yes
How to Use the
Are any of the consumables (*1) dirty? Clean the consumables (*1). Operator Panel
For details, refer to "Chapter 6 Daily Care" (page 88).
Yes
No Various Ways to
Are any of the consumables (*1) worn out? Check the consumable counters and replace them if necessary. Scan
For details, refer to "Chapter 7 Replacing the Consumables" (page 94).
Yes
Daily Care
No If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider. Replacing the
Consumables
*1: "Consumables" refers to the pad assy and the pick roller.

Troubleshooting

Operational
Settings

Appendix
Glossary
118
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Contents
Paper jams/pick errors occur frequently.
Index
Does the paper condition fulfill the requirements described Use paper that fulfills the requirements. Introduction
in "Precautions" in "Paper Quality" (page 31)? For details, refer to "2.2 Documents for Scanning" (page 31).
No Scanner
Yes
Overview
Is the inside of the ADF free of foreign matter? Clean or remove any foreign matter from the ADF.
For details, refer to "Chapter 6 Daily Care" (page 88).
Yes How to Load
No Documents
Are the consumables (*1) installed correctly? Install the consumables (*1) correctly.
For details, refer to "Chapter 7 Replacing the Consumables" (page 94). Configuring the
No Scan Settings
Yes
Are any of the consumables (*1) dirty? Clean the consumables (*1).
How to Use the
For details, refer to "Chapter 6 Daily Care" (page 88).
Yes Operator Panel
No
Are any of the consumables (*1) worn out? Check the consumable counters and replace them if necessary. Various Ways to
For details, refer to "Chapter 7 Replacing the Consumables" (page 94). Scan
Yes

No If the problem persists, check the items in "8.4 Before You Contact the Scanner Daily Care
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
*1: "Consumables" refers to the pad assy and the pick roller.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
119
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Contents
Scanned images turn out elongated.
Index
Are the rollers dirty? Clean the rollers. Introduction
For details, refer to "Chapter 6 Daily Care" (page 88).
Yes Scanner
No
Overview
Does the paper condition fulfill the requirements described Use paper that fulfills the requirements.
in "Precautions" in "Paper Quality" (page 31)? For details, refer to "2.2 Documents for Scanning" (page 31).
No How to Load
Yes Documents
Are any of the consumables (*1) worn out? Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 94). Configuring the
Yes Scan Settings
No
Have you adjusted the offset/vertical magnification? Go to [Device Setting] of the Software Operation Panel, and adjust the offset in
How to Use the
feed direction (vertical magnification).
No For details, refer to "Adjusting the Start Position for Scanning [Offset/Vertical Operator Panel
magnification Adjustment]" (page 143).
Various Ways to
Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner
Scan
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
Daily Care
*1: "Consumables" refers to the pad assy and the pick roller.

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
120
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Contents
A shadow appears at the top or the bottom of the
scanned image. Index
Introduction
Have you adjusted the offset (the position to start the Go to [Device Setting] of the Software Operation Panel, and adjust the offset in the
scan)? sub-scanning direction. Scanner
No For details, refer to "Adjusting the Start Position for Scanning [Offset/Vertical Overview
magnification Adjustment]" (page 143).

Yes How to Load


Documents
Did you use the Page Edge Filler function? Go to [Device Setting 2] of the Software Operation Panel, and use the Page Edge
Filler function to fill out the shadow around the edge.
No For details, refer to "Removing Shadows/Streaks that Appear around the Scanned Configuring the
Image [Page Edge Filler (ADF)]" (page 145). Scan Settings

Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner How to Use the
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Operator Panel
an authorized FUJITSU scanner service provider.

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
121
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Contents
There are black traces on the document.
Index
Are you scanning documents written with lead pencil? When you scan documents written with lead pencil, make sure to clean the rollers Introduction
frequently. Otherwise, the rollers will be contaminated which may leave black
Yes traces on the document or cause feeding errors. Scanner
For details, refer to "Chapter 6 Daily Care" (page 88). Overview
No
Are the glasses and rollers inside the ADF clean? Clean the glasses and rollers inside the ADF. How to Load
For details, refer to "Chapter 6 Daily Care" (page 88). Documents
No
Configuring the
Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner Scan Settings
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
122
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Contents
Paper jams occur frequently when scanning with
the Carrier Sheet. Index
Introduction
Does paper jam still occur after continuously feeding about Feed about 50 sheets of PPC paper (recycled paper) before scanning with the
50 sheets of PPC paper (recycled paper)? Carrier Sheet. Scanner
No The PPC paper (recycled paper) can either be blank or have print on them. Overview

Yes If the problem persists, check the items in "8.4 Before You Contact the Scanner How to Load
Service Provider" (page 124) first, then contact your FUJITSU scanner dealer or Documents
an authorized FUJITSU scanner service provider.
Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
123
Chapter 8 Troubleshooting TOP
Contents
Index
8.4 Before You Contact the Scanner Service Provider
Introduction
Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner Scanner
service provider. Overview

General How to Load


Documents
Item Findings

Scanner model Example: fi-6110 Configuring the


name For details, refer to "8.5 Checking the Product Scan Settings
Labels" (page 126).
How to Use the
Serial No. Example: 000001 Operator Panel
For details, refer to "8.5 Checking the Product
Labels" (page 126).
Various Ways to
Scan
Date of manufacture Example: 2010-7 (July 2010)
For details, refer to "8.5 Checking the Product
Labels" (page 126). Daily Care

Date of purchase
Replacing the
Symptom Consumables
Frequency of
trouble
Troubleshooting
Warranty

Operational
Settings

Appendix
Glossary
124
Chapter 8 Troubleshooting TOP
Contents
Error Status ■Image quality issues
Index
Item Findings
■Computer connection issues Introduction
Scanner driver and
Item Findings version
Scanner
Operating system Interface controller Overview
version (Windows)
Operating system
Error message version (Windows) How to Load
Documents
Interface Example: USB interface Application Example: ScandAll PRO

Scanning side(s) Example: front, back, both Configuring the


Interface controller Scan Settings
Resolution Example: 600 dpi, 75 dpi
■Paper feeding issues How to Use the
Item Findings Operator Panel
Image mode Example: color, grayscale, black & white
Paper type
Various Ways to
Main purpose of use Scan
■Other
Date of last cleaning
Item Findings
Date of consumable Daily Care
Can you send the
replacement
output image and a
Operator panel photo that shows
the paper condition
Replacing the
status Consumables
by e-mail or fax?

Troubleshooting

Operational
Settings

Appendix
Glossary
125
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Contents
Index
8.5 Checking the Product Labels
Introduction
This section describes how to check the labels on the scanner. Label A (example): Shows the scanner information.
Scanner
Location Overview

The location of the two labels are as follows.


How to Load
Documents

Configuring the
Label B (example): Shows the standards that the scanner
Scan Settings
conforms to.
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Label A Label B Replacing the


Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
126
TOP
Contents
Index

Chapter 9 Operational Settings Introduction


Scanner
Overview

This chapter explains how to use the Software Operation Panel to configure the scanner settings. How to Load
Documents
9.1 Starting Up the Software Operation Panel ...............................................................................................128
9.2 Password Setting......................................................................................................................................129 Configuring the
Scan Settings
9.3 Configuration Items ..................................................................................................................................135
9.4 Settings Related to Sheet Counters .........................................................................................................140 How to Use the
9.5 Settings Related to Scanning ...................................................................................................................143 Operator Panel
9.6 Settings Related to Multifeed Detection ...................................................................................................148
Various Ways to
9.7 Settings Related to Waiting Time .............................................................................................................154 Scan
9.8 Settings Related to Power ON/OFF..........................................................................................................155

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Chapter 9 Operational Settings TOP
Contents
Index
9.1 Starting Up the Software Operation Panel
Introduction
The Software Operation Panel (SOP) is installed together with  The [Software Operation Panel] dialog box appears.
the scanner drivers (TWAIN/ISIS). Scanner
This application allows you to configure various settings such Overview
as the operation of the scanner and managing the
consumables. How to Load
Documents
z Do not use the operator panel while the Software Operation
Panel is running. Configuring the
z Software Operation Panel cannot start up when multiple Scan Settings
scanners are connected. Connect only one scanner at a
time.
How to Use the
Operator Panel
1 Confirm that the scanner is connected to your computer,
then power on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 18). Various Ways to
Scan
2 Select the [Start] menu  [All Programs]  [Scanner
Utility for Microsoft Windows]  [Software Operation Daily Care
Panel].

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
128
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Contents
Index
9.2 Password Setting
Introduction
By setting a password, the Software Operation Panel can run 2 Enter a password then again to confirm, and click the [OK]
in [View Only mode] which allows users to only view the button. Scanner
scanner settings. Up to 32 characters can be used for the password. Overview
The scanner settings can be configured if no password is set. Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
In order to prevent unnecessary changes to the settings, a allowed. How to Load
Documents
password can be used to restrict user operations.

Setting a Password Configuring the


Scan Settings
Set a password in the following procedure.
How to Use the
1 Right-click the Software Operation Panel icon in the Operator Panel
taskbar, and select [Password Setting] from the menu.
 A message dialog box appears. Various Ways to
Scan
3 Click the [OK] button.
 The password is set.
Daily Care

Replacing the
Consumables

 The [Password setting] dialog box appears.


Troubleshooting

Operational
Settings

Appendix
Glossary
129
Chapter 9 Operational Settings TOP
 The Software Operation Panel enters the [View Only mode].
Contents
Setting the [View Only mode]
Index
Set the Software Operation Panel to [View Only mode] in the Introduction
following procedure.
Scanner
1 Set a password. Overview
For details, refer to "Setting a Password" (page 129).
How to Load
2 Right-click the Software Operation Panel icon in the Documents
taskbar, and select [View Only mode] from the menu.
Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

In [View Only mode], a check mark appears next to [View


Only mode] in the menu that is displayed by right-clicking Daily Care
the Software Operation Panel icon.

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
130
Chapter 9 Operational Settings TOP
 [View Only mode] is cleared, and the scanner settings can now be
Contents
Clearing the [View Only mode]
changed. Index
Clear the [View Only mode] in the following procedure. Introduction
1 Right-click the Software Operation Panel icon in the Scanner
taskbar, and select [View Only mode] from the menu. Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel
 The [Password setting] dialog box appears.
Various Ways to
2 Enter the password and click the [OK] button. Scan

When you exit [View Only mode], the check mark next to Daily Care
[View Only mode] disappears from the menu that is
displayed by right-clicking the Software Operation Panel
icon.
Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
131
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Contents
Changing the Password 3 Enter a new password then again to confirm, and click the
[OK] button. Index
Change the password in the following procedure. Up to 32 characters can be used for the password. Introduction
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
1 Right-click the Software Operation Panel icon in the allowed. Scanner
taskbar, and select [Password Setting] from the menu. Overview

How to Load
Documents

Configuring the
Scan Settings

 A message dialog box appears. How to Use the


Operator Panel
 The [Password setting] dialog box appears. 4 Click the [OK] button.
 The password is set. Various Ways to
2 Enter the current password and click the [OK] button. Scan

Daily Care

Replacing the
Consumables

 The [Password setting] dialog box appears.


Troubleshooting

Operational
Settings

Appendix
Glossary
132
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Contents
Clearing the Password 3 Leave both fields blank and click the [OK] button.
Index
Clear the password in the following procedure. Introduction
1 Right-click the Software Operation Panel icon in the Scanner
taskbar, and select [Password Setting] from the menu. Overview

How to Load
Documents
 A message dialog box appears.
Configuring the
4 Click the [OK] button. Scan Settings
 The password is cleared.
How to Use the
Operator Panel
 The [Password setting] dialog box appears.
Various Ways to
2 Enter the password and click the [OK] button. Scan

Daily Care

Replacing the
Consumables

 The [Password setting] dialog box appears.


Troubleshooting

Operational
Settings

Appendix
Glossary
133
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Contents
Resetting the Password 3 Enter a new password then again to confirm, and click the
[OK] button. Index
In case you forgot your password, it can be reset in the Up to 32 characters can be used for the password. Introduction
following procedure. Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed. Scanner
1 Right-click the Software Operation Panel icon in the Overview
taskbar, and select [Password Setting] from the menu.
How to Load
Documents

Configuring the
Scan Settings

 A message dialog box appears. How to Use the


Operator Panel
4 Click the [OK] button.
 The [Password setting] dialog box appears.  The password is set. Various Ways to
Scan
2 Enter the default password which is “fi-scanner”, and click
the [OK] button.
Daily Care

Replacing the
Consumables

Troubleshooting
 The [Password setting] dialog box appears.
Operational
Settings

Appendix
Glossary
134
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Contents
Index
9.3 Configuration Items
Introduction
The Software Operation Panel allows the configuration of the
following settings for the scanner that is connected to the Scanner
computer. Overview

Device Setting How to Load


Documents
1 Start up the Software Operation Panel.
Configuring the
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
Scan Settings
2 From the listing on the left, select [Device Setting].
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Items that can be configured in the above dialog box are shown in the Settings
next page.
Appendix
Glossary
135
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Contents
Item Description Parameter/Value Factory Default
Index
Sheet count Check the counters to determine when to replace Total Page Count (ADF) / Pad / Pick Roller 0
the consumables.
Introduction
Also use it to reset the counters after replacing the
consumables. Scanner
Overview
Power saving Specify the waiting time before entering power Setting range: 5 to 235 min. (in steps of 5 min.) 15 min.
saving mode.
How to Load
Power off after a certain period of time: Select to have [Power off after a certain period of time] check box (*1) Documents
the scanner turn off automatically when it is turned on
and left unused for a certain period of time. Also, 1 Hour/2 Hours/4 Hours/8 Hours
specify the time until power-off. (when the above check box is selected) Configuring the
Scan Settings
Offset Setting Adjust the position to start the scan on the selected Unit: ADF(Front) / ADF(Back) Main/Sub/
scanning side(s). End of page: 0
Main/Sub/End of page: -2 to +2 mm mm How to Use the
(in increments of 0.5) Operator Panel
Vertical magnification Adjust the magnification level in feed direction for Unit: ADF 0%
Adjustment the selected scanning method. Range: -3.1 to 3.1% (in increments of 0.1) Various Ways to
Scan
*1: Depending on the "PART NO." on the product label, the factory default setting differs as follows:
PART NO. Default
Daily Care
PAxxxxx-Bxx1 Selected / 4 Hours
PAxxxxx-Bxx2 /Bxx3 /Bxx5 /Bxx7 Not selected
For details about product labels, refer to "8.5 Checking the Product Labels" (page 126). Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
136
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Contents
Device Setting 2
Index
Introduction
1 Start up the Software Operation Panel.
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
Scanner
Overview
2 From the listing on the left, select [Device Setting 2].

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
When you click on an item from the list, the details of the settings are
Consumables
displayed on the right.
[Default] button resets the settings to factory default.
[Save] button saves the value configured in the Software Operation Troubleshooting
Panel to a file.
[Restore] button restores the file that contains the values configured
in the Software Operation Panel. Operational
Items that can be configured in the above dialog box are shown in the Settings
next page.
Appendix
Glossary
137
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Contents
Item Description Parameter/Value Factory Default
Index
Multifeed Specify a method for multifeed detection. Detect None / Check Overlapping (Ultrasonic) / None
multifeeds by monitoring the overlap, document Check Length / Check Overlapping and Length Introduction
length, or the combination of both. Length: 10 mm
This setting can also be configured from the Length: 10 / 15 / 20 mm Scanner
scanner driver's setup dialog box. Note that priority (for detection by document length) Overview
is given to the scanner driver setting.

Page Edge Filler Specify a width for the margin around the edge of Top / Left / Right: 0 to 15 mm Top/Bottom/Left/ How to Load
(ADF) the scanned image to fill in white. Bottom: -7 to 7 mm (in increments of 1) Right: 0 mm Documents
With TWAIN driver, this setting can also be
configured from the scanner driver's setup dialog
box. Note that priority is given to the setting with a Configuring the
larger value. Scan Settings

How to Use the


Operator Panel
(A: image, B: filled area, A+B: output)

Dropout color Select a color to be removed from the scanned Red / Green / Blue / None Green Various Ways to
image (only available in black & white or grayscale Scan
mode).
With TWAIN driver, this setting can also be
configured from the scanner driver's setup dialog
box. Note that priority is given to the scanner driver Daily Care
setting.
With ISIS driver, the scanner driver setting is
enabled at all times. Replacing the
Consumables
Document check area Selected range: Select this item to restrict the area [Selected area] check box Not selected
specification for to run multifeed detection.
Multifeed Detection
Enable / Disable (Middle): Specify whether to enable Enable / Disable Disable Troubleshooting
or disable multifeed detection in the selected area. (When [Selected range] is selected)

Start (Middle): Specify the start position of the area 0 to 510 mm (in increments of 2) 0 mm Operational
in length (mm) from the leading edge of the Settings
document.

End (Middle): Specify the end position of the area in 0 to 510 mm (in increments of 2) 0 mm Appendix
length (mm) from the leading edge of the document.
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138
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Contents
Item Description Parameter/Value Factory Default
Index
Intelligent Multifeed When there is a paper of the same size attached to Manual mode / Auto mode 1 / Auto mode 2 Manual mode
Function a designated location on the page, configure the Introduction
scanner to memorize the location of the attachment
and not detect multifeeds for that location. Scanner
Note that you first need to select [Check Overview
Overlapping (Ultrasonic)] or [Check Overlapping
and Length] in either the scanner driver’s setup
dialog box or the multifeed detection setting in How to Load
"Method of Multifeed Detection [Multifeed]" (page Documents
148).

Select to clear the overlap pattern (length, location) [Clear overlap pattern] check box Not selected Configuring the
memorized in Auto mode. Scan Settings
Specify whether or not to memorize the multifeed Remember / Do not remember Do not remember
pattern upon power-off. How to Use the
Operator Panel
Number of paper Configure this setting to change the number of 1 to 12 times 3 times
feeding retries feeding retries when a pick error occurs.
Various Ways to
Life Counter Alarm Specify the replacement cycle for the consumables. Each consumable Pick roller: Scan
Setting 10,000 to 2,550,000 sheets 100,000 sheets
(in increments of 10,000)
Pad:
Daily Care
50,000 sheets

Power SW Control Specify the method by which the scanner is Enable power switch / Disable power switch / Enable power
powered ON/OFF. Enable USB power feeding switch Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
139
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Contents
Index
9.4 Settings Related to Sheet Counters
Introduction
Checking and Resetting the Counters 2 From the listing on the left, select [Device Setting].
Scanner
■Checking and Resetting the Counters Overview
[Sheet count]
How to Load
The status on each consumable part can be viewed to
Documents
determine when to replace the consumables.
The color of the counter changes to indicate that the
Configuring the
consumable needs replacement.
Scan Settings
The [Device Setting] counter turns light yellow when the page
count after replacing the consumable reaches 95% of the
value specified in "Replacement Cycle of Consumables [Life How to Use the
Counter Alarm Setting]" (page 142), and turns yellow when it Operator Panel
reaches 100%.
Various Ways to
1 Start up the Software Operation Panel. Scan
Refer to "9.1 Starting Up the Software Operation Panel" (page 128). In this dialog box, you can check the following items.

Item Description Daily Care


Total Page Count Approximate total number of sheets
(ADF) scanned through the ADF
Replacing the
Pad Number of sheets scanned after Consumables
replacing the pad assy (in units of 500)

Pick roller Number of sheets scanned after


replacing the pick roller (in units of 500) Troubleshooting

If the power was turned off by unplugging the power Operational


cable, or [Disable power switch] is selected, up to nine Settings
sheets may not be counted in [Total Page Count (ADF)].
For details about disabling the power switch, refer to
"Method of Turning the Scanner ON/OFF [Power SW Appendix
Control]" (page 155).
Glossary
140
Chapter 9 Operational Settings TOP
Contents
■Resetting the counters ■Message for replacing the consumable
When you have replaced the consumables, reset the The following message may appear while using the scanner.
Index
corresponding counters in the following procedure. Message Introduction
1 Click the [Clear] button for the consumable(s) that you Scanner
replaced. Overview

How to Load
Documents

Configuring the
Scan Settings

Check the message and replace the consumable accordingly. How to Use the
Operator Panel
If you click the [Ignore] button, the message disappears and
the scan can be continued. However, it is recommended that Various Ways to
you replace the consumable as soon as possible. Scan
To stop the scan and replace the consumable right away, click
the [Cancel] button. Daily Care

For details about replacing consumables, refer to the


 The counter is reset to 0. Replacing the
following:
z Pad assy Consumables
2 Click the [OK] button in the Software Operation Panel.
"7.2 Replacing the Pad Assy" (page 96)
z Pick roller
"7.3 Replacing the Pick Roller" (page 97) Troubleshooting

Operational
 A confirmation message appears. Settings
3 Click the [OK] button.
Appendix
 The settings are saved.
Glossary
141
Chapter 9 Operational Settings TOP
Contents
Replacement Cycle of Consumables 3 Specify a value to be set as the life of each consumable
[Life Counter Alarm Setting] (pad assy and pick roller). Index
The value can range from 10,000 to 2,550,000 sheets (in increments Introduction
The replacement cycle for each consumable can be specified. of 10,000).

The background color of the [Device Setting] counter changes Scanner


to light yellow when the page count after replacing the Overview
consumable reaches 95% of the value specified here, and
turns yellow when it reaches 100%. How to Load
A message that prompts consumable replacement (page 141) Documents
also appears.
Configuring the
Scan Settings
1 Start up the Software Operation Panel.
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
How to Use the
2 From the listing on the left, select [Device Setting 2]  Operator Panel
[Life Counter Alarm Setting].
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
142
Chapter 9 Operational Settings TOP
Contents
Index
9.5 Settings Related to Scanning
Introduction
Adjusting the Start Position for Scanning 2 From the listing on the left, select [Device Setting] and
[Offset/Vertical magnification Adjustment] click the [Offset] button. Scanner
Overview
When the output position of the scanned image is not correct
or the image appears shortened/elongated (vertically), use the How to Load
following procedure to adjust the offset and the vertical Documents
magnification for correction.
Configuring the
Normally, you should not have to make any adjustments as the Scan Settings
factory default settings are configured at appropriate values.
How to Use the
Operator Panel
1 Start up the Software Operation Panel.
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
143
Chapter 9 Operational Settings TOP
Contents
3 Adjust the level of offset/vertical magnification as needed. Offset Setting Description
Index
Unit Select [ADF (front)] or [ADF (back)] as the
target for offset adjustment. Introduction
Main Adjusts the horizontal (width) offset. Scanner
The value can range from -2 to +2 mm (in Overview
increments of 0.5).

Sub Adjusts the vertical (length) offset from the top How to Load
of the page. Documents
The value can range from -2 to +2 mm (in
increments of 0.5).
Configuring the
End of page Adjusts the vertical (length) offset from the Scan Settings
bottom of the page.
The value can range from -2 to +2 mm (in
increments of 0.5). How to Use the
Operator Panel
Vertical Description
magnification Various Ways to
Adjustment Scan
Unit The target for vertical magnification
adjustment is fixed to [ADF].
Daily Care
Vertical Adjusts the vertical (length) magnification.
magnification The value can range from -3.1 to +3.1% (in
Adjustment (length) increments of 0.1). Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
144
Chapter 9 Operational Settings TOP
Contents
Removing Shadows/Streaks that Appear around 3 Specify the width of each margin to fill in: top/bottom/left/
the Scanned Image [Page Edge Filler (ADF)] right. Index
T T: top = 0 to 15 mm Introduction
Depending on the condition of the documents that you scan, B: bottom = -7 to 7 mm
the shadow of the document may appear as black streaks. L: left = 0 to 15 mm Scanner
In that case, you can improve the image quality around the Overview
L Image area R R: right = 0 to 15 mm
edges of the document by using the "Page Edge Filler"
function to fill in the edges. How to Load
(in 1 mm increments) Documents
1 Start up the Software Operation Panel. B
Refer to "9.1 Starting Up the Software Operation Panel" (page 128). Configuring the
The specified area is filled in white.
Scan Settings
2 From the listing on the left, select [Device Setting 2] 
Note that if the target range of the Page Edge Filler is too
[Page Edge Filler (ADF)]. wide, some characters near the edge may appear How to Use the
missing. Operator Panel

z Depending on the value you specify, the bottom edge Various Ways to
is filled in as follows: Scan
- 1 to 7 mm
Fills the margin in white, from the detected page
bottom.
Daily Care
- -1 to -7 mm
Does not fill the margin unless [End of Page
Detection] is selected in the scanner driver.
“Detected page bottom” refers to the bottom edge of Replacing the
the scanned document detected by the scanner. Consumables
z With TWAIN driver, this setting can also be configured
from the scanner driver's setup dialog box. Note that
priority is given to the setting with the larger value. Troubleshooting

Operational
Settings

Appendix
Glossary
145
Chapter 9 Operational Settings TOP
Contents
Removing a Color from the Scanned Image 2 From the listing on the left, select [Device Setting 2] 
[Dropout color] [Dropout color]. Index
Introduction
With "Dropout color", you can select either green, red, or blue
(primary colors) to remove the details of the selected color Scanner
from a scanned image. Overview
For example, if a document with black characters and a green
background is scanned, only the black characters will appear How to Load
on the scanned image if [Green] is selected. Documents

Dropout works the best with light (low density) colors, and dark Configuring the
colors may not drop out. Scan Settings

How to Use the


Dropout color is only available in black & white or grayscale
mode.
Operator Panel

Various Ways to
1 Start up the Software Operation Panel. Scan
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
3 Select a color to drop out.
Red, Green, Blue: Red, green, or blue is dropped out. Daily Care
None: No color is dropped out.

The Software Operation Panel allows you to choose the Replacing the
color from red, green, and blue only. To drop out a color of Consumables
your choice, configure the setting from the scanner driver.
For more details, refer to "Removing a Color from the
Scanned Image (Dropout Color)" (page 64). Troubleshooting

With TWAIN driver, this setting can also be configured


from the scanner driver's setup dialog box. Note that
Operational
priority is given to the scanner driver setting. Settings
With ISIS driver, the scanner driver setting is enabled at
all times. Appendix
Glossary
146
Chapter 9 Operational Settings TOP
Contents
Number of Paper Feeding Retries
Index
Configure this setting to change the number of feeding retries Introduction
when a pick error occurs.
Scanner
1 Start up the Software Operation Panel. Overview
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).
How to Load
2 From the listing on the left, select [Device Setting 2]  Documents
[Number of paper feeding retries].
Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting
3 Specify the number of paper feeding retries.
The value can range from 1 to 12 times.
Operational
Settings

Appendix
Glossary
147
Chapter 9 Operational Settings TOP
Contents
Index
9.6 Settings Related to Multifeed Detection
Introduction
Method of Multifeed Detection [Multifeed] 2 From the listing on the left, select [Device Setting 2] 
[Multifeed]. Scanner
Multifeed is an error where two or more sheets are fed through Overview
the ADF at once. It is also called a multifeed when a different
document length is detected. How to Load
Not noticing multifeed errors while scanning may put you in a Documents
situation where important data are missing from the scanned
images. Configuring the
Scan Settings
Multifeed detection function is equipped to prevent such
troubles. When this function is enabled, an error message is
How to Use the
displayed as soon as it detects a multifeed, and stops the
Operator Panel
scan. Note that multifeed cannot be detected within 30 mm
from the leading edge of the document.
Various Ways to
1 Start up the Software Operation Panel. Scan
Refer to "9.1 Starting Up the Software Operation Panel" (page 128).

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
148
Chapter 9 Operational Settings TOP
Contents
3 Select a detection method. z To scan documents with different lengths, specify
[Check Overlapping (Ultrasonic)]. Index
Method Description
z When a photo or a piece of paper is attached on the
document, the overlapping part of the document may
Introduction
None Does not detect multifeeds.
be falsely detected as multifeed if [Check Overlapping
Check Detects multifeed by the overlapping of (Ultrasonic)] is specified. In that case, specify [Check Scanner
Overlapping documents. Length]. Overview
(Ultrasonic) When this is selected, you can also specify the Note however that [Check Overlapping (Ultrasonic)]
two following options: can be used if you restrict the detection range.
z Specify the detection range by the length from z Multifeed cannot be detected when using the Carrier
How to Load
the leading edge of the document. Sheet. Documents
Proceed to "Method of Multifeed Detection
[Multifeed]" (page 148) for more details. Configuring the
z Ignore the multifeed when there is paper of the This setting can also be configured from the scanner
same size attached to a designated location driver's setup dialog box. Note that priority is given to the Scan Settings
on the page. scanner driver setting.
Proceed to "Ignoring Multifeed for a Set How to Use the
Pattern" (page 85) for more details.
Operator Panel
Check Length Detects multifeed by the difference in length of the
documents. Various Ways to
Note that multifeeds cannot be detected
Scan
accurately when scanning a mixed batch of
different sizes.

Check Detects multifeed by the combination of [Check Daily Care


Overlapping Overlapping (Ultrasonic)] and [Check Length].
and Length Note that multifeeds cannot be detected
accurately when scanning a mixed batch of Replacing the
different sizes.
Consumables
Length Select a length difference from 10/15/20 mm.
Any length under the specified value will not be
detected as multifeed. Troubleshooting

Operational
Settings

Appendix
Glossary
149
Chapter 9 Operational Settings TOP
Contents
Specifying an Area to Detect Multifeed 2 Specify the detection range.
[Document check area specification for Multifeed Index
Range Description
Detection] Introduction
Selected range Select the check box to specify the
detection range (colored in light blue) in the
The following setting is only available when you specified Scanner
picture below.
[Check Overlapping (Ultrasonic)]. Overview
Middle
50

1 From the listing on the left, select [Device Setting 2]  How to Load

Feed direction
[Document check area specification for Multifeed Documents
Detection]. Range
Select the [Selected range] check box in the dialog box. Configuring the
Document Scan Settings

How to Use the


Operator Panel
Unit: mm
Select the check box to enable the setting in Various Ways to
this dialog box. Clear the check box to
Scan
disable the setting. Clearing this check box
sets both start and end positions to "0",
making the whole document to be detected
for multifeeds. Daily Care
The above condition applies when the
document is set to the center of the pick
roller width. Replacing the
Disable Does not detect multifeeds for the selected
Consumables
(Middle) area.

Enable Detects multifeeds for the selected area. Troubleshooting


(Middle)

Start Displays the start position of the detection Operational


(Middle) by the length from the leading edge of the
document.
Settings
Range: 0 to 510 mm, in 2 mm increments,
Start<End Appendix
Glossary
150
Chapter 9 Operational Settings TOP
Contents
Range Description Example 1:
Index
End Displays the end position of the detection
(Middle) by the length from the leading edge of the Position: Middle Introduction
document. Selected range = Enable, Start = 50 mm, End = 200 mm
Range: 0 to 510 mm, in 2 mm increments, Scanner
Start<End 50 Overview

Feed direction
50 How to Load
z When both [Start] and [End] are set to "0", multifeed
detection is performed for the whole area regardless of Documents
whether it is enabled or disabled.
z To disable multifeed detection for the whole document, 200
select [Disable] and set the start position to "0" and the Configuring the
end position to equal the document length or longer. Scan Settings
z If you set a value larger than the document length for
the start position, selecting [Disable] detects the whole
length of the document and selecting [Enable] disables How to Use the
the multifeed detection. Operator Panel
z In order to detect multifeeds, the detection range must
be at least 5 mm long.
Various Ways to
Configure the setting so that the value of the end
position minus the start position is 6 mm or more. Unit: mm Scan
z You can also set the start and the end positions by the
following methods: Multifeeds are detected for the area in light blue.
- Draw an area with the mouse on the displayed Daily Care
image.
- Drag the handles for [Start] and [End] positions on
the displayed image. Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
151
Chapter 9 Operational Settings TOP
Contents
Example 2: Example 3: (Bad example)
Index
Position: Middle Position: Middle Introduction
Selected range = Enable, Start = 0 mm, End = 0 mm Selected range = Enable, Start = 100 mm, End = 102 mm
Scanner
50 50 Overview
Feed direction

Feed direction
How to Load
100 Documents

2 Configuring the
300
Scan Settings
300

How to Use the


Operator Panel

Various Ways to
Unit: mm Unit: mm Scan

Multifeeds are detected for the area in light blue. Since the detection range (length) is less than 5 mm,
Daily Care
multifeeds cannot be detected accurately.
When detecting the overlapping of documents, the multifeed
detection rate may drop if the documents are glued tightly or
attached together by static electricity. Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
152
Chapter 9 Operational Settings TOP
Contents
Specifying an Area Not to Detect Multifeed 3 Select an operation mode and click the [OK] button.
[Intelligent Multifeed Function] Index
Mode Description
Introduction
When there is paper of the same size attached to a Manual mode Stops feeding the documents when a
multifeed is detected. You can resume
designated location on the page, the scanner memorizes the Scanner
scanning by loading the documents back in
location of the attachment and can be configured not to detect the ADF paper chute. Overview
multifeeds for that location. To configure this setting, you first The size and location of the attachment are
not memorized.
need to select [Check Overlapping (Ultrasonic)] or [Check How to Load
Overlapping and Length] in either the scanner driver’s setup Auto mode 1 Memorizes the size and location of the Documents
paper attachment upon resuming the scan
dialog box or the multifeed detection setting in "Method of when a multifeed is detected and the Configuring the
Multifeed Detection [Multifeed]" (page 148). document is loaded back in the ADF paper
chute. The memorized pattern is ignored
Scan Settings
1 Start up the Software Operation Panel. from the next scan.
Refer to "9.1 Starting Up the Software Operation Panel" (page 128). How to Use the
Auto mode 2 Memorizes the size of the paper attachment
upon resuming the scan when a multifeed is Operator Panel
2 From the listing on the left, select [Device Setting 2]  detected and the document is loaded back
[Intelligent Multifeed Function]. in the ADF paper chute. The memorized Various Ways to
pattern is ignored from the next scan.
Scan

z By selecting the [Clear overlap pattern] check box, you


can erase the overlapping patterns (length, position) Daily Care
that were memorized in Auto mode.
z In [Remember multifeed pattern at power-off], you can
select whether or not to keep the multifeed pattern Replacing the
upon turning the power off. When [Remember] is
selected, you can use eight (pages worth) of the most
Consumables
recent patterns the next time the scanner is powered
on.
Troubleshooting
For details about the procedure after this step, refer to "Ignoring
Multifeed for a Set Pattern" (page 85).
Operational
Settings

Appendix
Glossary
153
Chapter 9 Operational Settings TOP
Contents
Index
9.7 Settings Related to Waiting Time
Introduction
Waiting Time to Enter Power Saving Mode 3 Use the slide bar to specify the waiting time before
[Power saving] entering power saving mode. Scanner
The value can range from 5 to 235 minutes (in increments of 5).
Overview
The waiting time for the scanner to enter power saving mode When you select the [Power off after a certain period of
can be specified. time] check box, the scanner will turn itself off
How to Load
automatically if it is turned on and left unused for the set Documents
1 Start up the Software Operation Panel. time.
The time until power-off can be selected from 1/2/4/8
Refer to "9.1 Starting Up the Software Operation Panel" (page 128). Configuring the
hours.
Scan Settings
2 From the listing on the left, select [Device Setting].
How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
154
Chapter 9 Operational Settings TOP
Contents
Index
9.8 Settings Related to Power ON/OFF
Introduction
Method of Turning the Scanner ON/OFF 3 Select one of the following.
[Power SW Control] Scanner
[Enable power switch : Press the [Power] button on the Overview
(Factory default)] operator panel.
The method by which the scanner is powered ON/OFF can be [Disable power switch] : Unplug the power cable then plug it
specified from one of the following: back in. How to Load
z Press the [Power] button on the operator panel [Enable USB power feeding] : Have the scanner turn ON/OFF in
Documents
z Unplug the power cable then plug it back in sync with the computer's power.
z Have the scanner turn ON/OFF in sync with the computer's power Configuring the
z Some types of computers and USB hubs keep Scan Settings
1 Start up the Software Operation Panel. supplying power to the USB bus even after the
Refer to "9.1 Starting Up the Software Operation Panel" (page 128). computer is turned off.
How to Use the
In that case, the [Enable USB power feeding] mode
2 From the listing on the left, select [Device Setting 2]  may not work properly. Operator Panel
[Power SW Control]. z If [Disable power switch] is selected, the scanner will
not turn off even when the [Power off after a certain Various Ways to
period of time] check box is selected in [Device
Scan
Setting] of the Software Operation Panel.

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
155
TOP
Contents
Index

Appendix Introduction
Scanner
Overview

This section provides the following information. How to Load


Documents
A.1 Basic Specification ...................................................................................................................................157
A.2 Installation Specification...........................................................................................................................159 Configuring the
Scan Settings
A.3 Outer Dimensions ....................................................................................................................................160
A.4 Uninstalling the Software .........................................................................................................................161 How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
Appendix TOP
Contents
Index
A.1 Basic Specification
Introduction

Item Specification Notes Scanner


Overview
Scanner type ADF (Automatic Document Feeder) -

Image sensor Color CCD ×2 (front, back) - How to Load


Documents
Light source White cold cathode fluorescent lamp ×2 (front, back) -

Scanning area Minimum 52 × 74 (mm) / 2.05 × 2.91 (in.) (landscape/portrait) - Configuring the
Scan Settings
Maximum 216 × 355.6 (mm) / 8 × 14 (in.) (*1)

Paper weight 52 to 127 g/m2 (14 to 34 lb) - How to Use the


* 127 g/m2 (34 lb) applies to A8 size only Operator Panel
Scanning speed Binary (black & white) Simplex: 20 ppm 150 dpi / 200 dpi / 300 dpi
(A4 landscape)(*2) Duplex: 40 ipm Various Ways to
Grayscale Scan
Color

Loading capacity (*3) 50 sheets Paper weight: 80 g/m2 (20 lb) Daily Care
Total thickness: 5 mm or less

Optical resolution 600 dpi - Replacing the


Output resolution Binary (black & white) 50 to 600 dpi, 1200 dpi 50 to 600 dpi: configurable in 1 dpi increments
Consumables
1200 dpi: available from scanner driver
Grayscale 50 to 600 dpi, 1200 dpi
Troubleshooting
Color 50 to 600 dpi, 1200 dpi

Grayscale level 8-bit for each color 10-bit during internal processing
Operational
Halftone pattern Dither/error diffusion - Settings
Interface USB 2.0 / 1.1 (*4) B Type
Appendix
Other function Hardware real-time JPEG compression -
Glossary
157
Appendix TOP
*1: Long page scanning supports scanning of documents with a length up to 3,048 mm (120 in.) in feed direction.
Contents
For documents longer than 864 mm (34.02 in.), the resolution must be set to 200 dpi or less. Index
*2: Note that this is the hardware limitation, and the software's processing time such as data transfer time is added to the actual time of scanning.
*3: The capacity varies depending on the paper weight. See "2.2 Documents for Scanning" (page 31) for details. Introduction
*4: Connection with USB 2.0 requires the USB port and the hub to support USB 2.0. Also note that the scanning speed slows down when using USB 1.1.
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
158
Appendix TOP
Contents
Index
A.2 Installation Specification
Introduction

Item Specification Scanner


Overview
Outer dimensions (W × D × H)(*1) 292.0 × 143.0 × 130.0 (mm) / 18.1 × 16.9 × 5.1 (in.)

Installation space (W × D × H) 493.5 × 850.0 × 380.0 (mm) / 19.4 × 33.5 × 15.0 (in.) How to Load
Documents
Weight 3.0 kg (6.6 lb)

Input power Voltage range 100 to 240 Vac ±10% Configuring the
Scan Settings
Phase Single phase

Frequency range 50/60 ±3 Hz How to Use the


Power consumption Operation 28.0 W or less Operator Panel

Power saving 5.36 W or less


Various Ways to
Power OFF 1.0 W or less Scan

Ambient condition Temperature Operating: 5 to 35˚C (41 to 95˚F)


Not operating: -20 to 60˚C (-4 to 140˚F) Daily Care
Humidity Operating: 20 to 80%
Not operating: 8 to 95%
Replacing the
Calorific value Operation 24.1 kcal/Hr or less Consumables
Power saving 4.61 kcal/Hr or less

Power OFF 0.86 kcal/Hr or less Troubleshooting

Shipping weight (*2) 5.5 kg (12.1 lb)


Operational
*1: The depth excludes the ADF paper chute and stacker. Settings
*2: Includes the package weight.
Appendix
Glossary
159
Appendix TOP
Contents
Index
A.3 Outer Dimensions
Introduction
The outer dimensions are as follows.
Scanner
Overview

How to Load
Documents

130 (5.1)
Configuring the
Scan Settings

How to Use the


Operator Panel

292 (11.5) 143 (5.6) Various Ways to


Scan
Unit: mm (in.)

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
160
Appendix TOP
Contents
Index
A.4 Uninstalling the Software
Introduction
1 Start up your computer. z ABBYY FineReader for ScanSnap™: [ABBYY FineReader for
Scanner
ScanSnap(TM)]
z ISIS driver: [ISIS Driver - Fujitsu fi-6110] Overview
Log on as a user with administrator privileges.
z Error Recovery Guide: [Error Recovery Guide for fi-6110]
z Software Operation Panel: [Software Operation Panel] How to Load
z FUJITSU Scanner USB HotFix: [FUJITSU Scanner USB HotFix] Documents
2 Close all running applications. z Scanner Central Admin Agent: [Scanner Central Admin Agent]
z fi Series Online Update: [fi Series Online Update] Configuring the
3 Select the [Start] menu  [Control Panel]  [Programs
Scan Settings
and Features]. Refer to the "Image Processing Software Option User's
Guide" to find out how to uninstall the Image Processing
 The [Uninstall or change a program] window appears where you Software Option (Demo version).
can view a list of installed applications. How to Use the
Operator Panel
Displays may vary depending on the operating system 5 Click the [Uninstall] button or the [Uninstall/Change]
you are using. Follow the instructions of your operating button. Various Ways to
system.
Scan
For Windows XP: 6 If a confirmation dialog box appears, click [OK] or [Yes].
z [Programs and Features]  The program is uninstalled.
 [Change or Remove Programs]
z [Uninstall] or [Uninstall/Change] button  [Change/ Daily Care
Remove] button

Replacing the
4 Click on the application to remove:
Consumables
z PaperStream IP (TWAIN) driver: [PaperStream IP (TWAIN)]
z PaperStream IP (ISIS) driver: [PaperStream IP (ISIS) Bundle]
z 2D Barcode for PaperStream: [2D Barcode for PaperStream] Troubleshooting
z PaperStream Capture: [PaperStream Capture]
z ScanSnap Manager for fi Series: [ScanSnap Manager for fi Series]
z Manual: [fi Series manuals for fi-6110] Operational
z TWAIN driver: [Scanner Utility for Microsoft Windows] Settings
z ScandAll PRO: [Fujitsu ScandAll PRO]
z Scan to Microsoft SharePoint: [Scan to Microsoft SharePoint] Appendix
Glossary
161
Glossary TOP
Contents
Glossary Index
Introduction
Scanner
Number dpi (dots per inch) J Portrait
Overview
11” × 17” Driver Job Separator R

A Dropout color L Resolution How to Load


A4 size Duplex scanning mode Landscape S Documents
A5 size E Letter size Simplex scanning mode
Edge Extract M Smoothing
Configuring the
A6 size Scan Settings
A7 size Edge Processing Moire patterns T
Error diffusion Multi Image Temporary error
A8 size How to Use the
ADF (Automatic Document F Multifeed Threshold Operator Panel
Feeder) FCC N TÜV
Automatic size/skew detection Feed roller Noise removal TWAIN Various Ways to
B Scan
Filter O U
Blank Page Skip G OCR (Optical Character Ultrasonic sensor
Brightness Recognition) Daily Care
Gamma USB
C Operational environment
Grayscale W
Canadian DOC Operator panel
H White reference sheet Replacing the
Carrier Sheet Optical sensor Consumables
Halftone Z
CCD (Charge-Coupled Device) Overscan
I Zone OCR
Image Sensor P
Image processing Troubleshooting
Color balance Pad assy
iMFF (intelligent Multi Feed
D Function) Paper jam
Default setting Operational
Interface Patch code
Settings
Density Inversion Pick roller
Device error ISIS Pick start time Appendix
Dither Pixel Glossary
162
Glossary TOP
Contents
Index
Number
Introduction
11” × 17” Scanner
A standard paper size used in the United States and other countries, also referred to as Overview
double-letter size.
A How to Load
Documents
A4 size
A standard paper size which is 210 × 297 mm (8.27 x 11.7 inches). Configuring the
Scan Settings
A5 size
A standard paper size which is 148 × 210 mm (5.83 x 8.27 inches).
How to Use the
A6 size Operator Panel
A standard paper size which is 105 × 148 mm (4.13 x 5.83 inches).
A7 size Various Ways to
A standard paper size which is 74 × 105 mm (2.91 x 4.13 inches). Scan

A8 size
A standard paper size which is 52 × 74 mm (2.05 x 2.91 inches). Daily Care
ADF (Automatic Document Feeder)
A paper feeding mechanism which allows multiple sheets of documents to be scanned Replacing the
one sheet at a time. Consumables
Automatic size/skew detection
End of Page Detection:
Detects the end of the page and scans the length of the document. Troubleshooting

Automatic Page Size Detection:


Detects the paper size and outputs the image data in the same size. Operational
Settings
White Background:
An option to specify when using the overscan function. Appendix
Glossary
163
Glossary TOP
Contents
B Index

Blank Page Skip


Introduction
A function that detects and automatically deletes blank (white or black) pages in a batch
Scanner
of documents.
Overview
Brightness
Refers to the brightness of a scanned image. How to Load
Documents
C
Configuring the
Canadian DOC Scan Settings
A standard issued by Industry Canada, a department of the Canadian government,
which sets out the technical requirements relative to the radiated and conducted radio
noise emissions from digital apparatus. How to Use the
Operator Panel
Carrier Sheet
A transparent plastic sheet designed for scanning documents that are larger than A4/
Various Ways to
Letter size.
Scan
CCD (Charge-Coupled Device) Image Sensor
A sensor which perceives the light reflected from the document and converts it into
digital (electronic) form. CCD technology is the basis of high-quality image acquisition in Daily Care
scanners, cameras, and other specialized devices.
Color balance Replacing the
The balance of colors in an image. Consumables
D
Troubleshooting
Default setting
(Hardware)
Preset values from the factory. Operational
Settings
(Software)
Values set upon the installation of software. Appendix
Glossary
164
Glossary TOP
Contents
Density
Index
Refers to the deepness of a color in an image.
Introduction
Device error
Errors that require troubleshooting by a service engineer. Scanner
Dither Overview
The process by which a group of dots is arranged to reproduce the density of grayscale.
Grayscale density is reproduced by configuring preset dot patterns. This method How to Load
requires less memory compared to multilevel gray. Documents
dpi (dots per inch)
A measurement of resolution which is normally used for scanners and printers. Higher Configuring the
dpi indicates better resolution. Scan Settings
Driver
A program specifically designed for operating systems, which enables interaction with a How to Use the
hardware device. Operator Panel

Dropout color Various Ways to


A function which removes a specified color from a scanned image. Scan
Duplex scanning mode
A mode for scanning both sides of the document at once. (  simplex scanning mode)
Daily Care
E
Replacing the
Edge Extract
Consumables
A function which traces the boundaries between black and white areas, and extracts
them as outlines.
Edge Processing Troubleshooting
A function which decreases the density of bright colors (except for white) around black
areas. Increasing the value for this function removes dotted image noise and also
Operational
produces “softened” images.
Settings

Appendix
Glossary
165
Glossary TOP
Contents
Error diffusion
Index
Method of halftone (pseudo-grayscale) image processing which is based on black &
white pixel binarization. It sums the optical density of a pixel and its adjacent pixels, Introduction
then relocates black pixels in the order of density to minimize the difference between
scanned and output images. By diffusing the errors onto other pixels, the density data of Scanner
adjacent pixels can be binarized. This function suppresses moire patterns of dotted Overview
halftone images such as newspapers, and reproduces its grayscale gradation.
F How to Load
Documents

FCC
Configuring the
Acronym for "The Federal Communications Commission", an independent United
Scan Settings
States government agency which is in charge of regulating interstate and international
communications via radio, television, wire, satellite and cable. The Part 15 of the FCC
regulations mentioned in this manual is designed to prevent harmful interferences on How to Use the
radio communication of radio receivers and other devices which radiate radio frequency Operator Panel
energy, and provides for the certification of radio receivers. They also provide the
certification of low power transmitters and the operation of certified transmitters without Various Ways to
a license. Scan
Feed roller
A roller that feeds the document through the ADF.
Daily Care
Filter
Refers to the following types of processing on a scanned image.
Replacing the
Digital Endorser: Consumables
Adds character strings such as alphabets and numbers to the scanned image data.

Page Edge Filler: Troubleshooting


Fills in the margin area around the scanned image with a specified color.
Operational
Settings

Appendix
Glossary
166
Glossary TOP
Contents
G Index

Gamma
Introduction
A unit which indicates the changes in the brightness of an image. It is expressed as a
Scanner
function of the electric input power to devices (e.g. scanner, display) and the brightness
Overview
of the image. If the gamma rate is larger than 1, the brightness of an image increases
and vice versa. Normally, the gamma rate is set to 1 when reproducing the same
brightness as the original. How to Load
Documents
Grayscale
A method which expresses the gradation (density) from black to white in 256 levels.
Configuring the
Suitable for scanning images such as photographs.
Scan Settings
H
How to Use the
Halftone Operator Panel
Reproduces the color density in black & white by using dot patterns. This method is
effective for scanning images such as photographs in black & white. Various Ways to
Scan
I

Image processing Daily Care


Refers to processing and outputting the scanned image via specified scan parameters.
iMFF (intelligent Multi Feed Function) Replacing the
A function that excludes certain patterns of overlapping of documents that are detected Consumables
as multifeed, by letting the scanner memorize the overlap pattern. For instance, when
there is paper of the same size attached to a designated location on the page, the
scanner memorizes the location of the attachment and can be configured not to detect Troubleshooting
multifeeds for that location.
Interface Operational
The connection that allows communication between the computer and the scanner. Settings
Inversion
A scanning method in which the black part and the white part of the image are inverted. Appendix
Glossary
167
Glossary TOP
Contents
ISIS
Index
ISIS (Image Scanner Interface Specification) is an API (Application Program Interface)
standard for imaging devices (e.g. scanners, digital cameras) which was developed by Introduction
Captiva, a division of EMC Corporation (the former Pixel Translations) in 1990. In order
to use devices that comply with this standard, it is necessary to install a driver software Scanner
that supports ISIS standard. Overview
J
How to Load
Documents
Job Separator
A sheet to insert between documents in a batch for separating different jobs.
Configuring the
Job separator types are as follows:
Scan Settings
Job separator with patch codes:
A sheet with patch codes printed. How to Use the
Operator Panel
Job separator with barcodes:
A sheet with barcode(s) printed. Various Ways to
Scan
L

Landscape Daily Care


Orientation in which the short side of the document is set parallel to the feed direction.
Letter size Replacing the
A standard paper size used in the United States and other countries. Paper size is 8.5 × Consumables
11 inches (215.9 x 279.4 mm).
M Troubleshooting

Moire patterns
Operational
Recurrent patterns on scanned images caused by incorrect settings of angles.
Settings
Multi Image
A function which outputs the image in both color/grayscale and black & white at once. Appendix
Glossary
168
Glossary TOP
Contents
Multifeed
Index
Multifeed is an error when two or more sheets are fed through the ADF at once. It is
also called a multifeed when a different document length is detected. Introduction
N Scanner
Overview
Noise removal
A function which improves the quality of an image by removing isolated noise that How to Load
appear as black dots in a white area (or vice versa). Documents
O
Configuring the
Scan Settings
OCR (Optical Character Recognition)
A device or a technology that recognizes the text on documents and converts them into
editable text data. The shape of the characters is recognized by the differences in the How to Use the
light reflected off the documents. Operator Panel

Operational environment
Various Ways to
Conditions (e.g. temperature, humidity) required to operate or store the scanner.
Scan
Operator panel
A panel that consists of a display and buttons. It is used for scanner operations such as
selecting functions and changing settings. Daily Care

Optical sensor
A sensor which detects the changes in the amount of light transmission. Paper feeding Replacing the
errors such as multifeed and paper jam are detected by monitoring the passing of Consumables
documents.
Overscan Troubleshooting
A function that scans the document in a size larger than the specified paper size.
P Operational
Settings
Pad assy
A part that separates the documents before they enter inside the ADF. Appendix
Rubber material is used for where the document contacts the pick roller.
Glossary
169
Glossary TOP
Contents
Paper jam
Index
Refers to a state in which a document is jammed inside the paper path, or feeding is
interrupted by documents slipping. Introduction
Patch code Scanner
A special code for the scanner to recognize the start and the end of each job or image Overview
mode.
Pick roller How to Load
A roller which separates one sheet off the documents loaded in the ADF paper chute, Documents
and feeds the document into the ADF.
Pick start time Configuring the
Refers to the period of time from loading the document until picking starts after the Scan Settings
document passes the hopper empty sensor.
Pixel How to Use the
The dots that make up a scanned image. Operator Panel

Portrait Various Ways to


Orientation in which the long side of the document is set parallel to the feed direction. Scan
Documents/images are set/displayed vertically.
R
Daily Care

Resolution
A measurement to indicate the quality (fineness) of an image. Resolution is displayed Replacing the
by the number of pixels within an inch. Since image data is a collection of small dots Consumables
(pixels), if the same image contains different amount of pixels, the one with more pixels
can express greater details. Therefore the higher the resolution, the finer the image
becomes. Troubleshooting

S
Operational
Simplex scanning mode Settings
A mode for scanning only one side (front or back) of the document. (  duplex scanning
mode) Appendix
Glossary
170
Glossary TOP
Contents
Smoothing
Index
Refers to the removal of irregularities on diagonal lines and curves, which is a
processing method commonly used in OCR applications. Introduction
T Scanner
Overview
Temporary error
An error that can be fixed by the operator. How to Load
Threshold Documents
The value which is used to determine whether a certain color is black or white.
Threshold value must be configured in order to scan images with grayscale gradation. Configuring the
Each pixel is converted into black or white according to the specified value. Scan Settings
TÜV
An institution that controls products for conformity with various standards related to How to Use the
security, usability and environmental issues. Operator Panel

TWAIN
Various Ways to
TWAIN (Technology Without Any Interesting Name) is an API (Application Program
Scan
Interface) standard for imaging devices (e.g. scanners, digital cameras) developed by
TWAIN Working Group. In order to use devices that comply with this standard, it is
necessary to install a driver software that supports TWAIN standard. Daily Care
U
Replacing the
Ultrasonic sensor Consumables
A sensor that detects multifeed errors by ultrasonic soundwave. It detects multifeeds by
monitoring the difference in the amount of ultrasonic waves transmitted through the
documents. Troubleshooting

Operational
Settings

Appendix
Glossary
171
Glossary TOP
Contents
USB
Index
USB (Universal Serial Bus) is a standard for interfaces used to connect devices such as
keyboards and scanners. Up to 127 devices can be connected by this interface. It can Introduction
be connected and disconnected without powering off the devices.
For USB 2.0, the data transfer rate is 1.5 Mbps in Low-Speed, 12 Mbps in Full-Speed, Scanner
and a maximum of 480 Mbps in Hi-Speed mode. Overview
For USB 1.1, the data transfer rate is 1.5 Mbps in Low-Speed and 12 Mbps in Full
Speed mode. How to Load
W Documents

Configuring the
White reference sheet
Scan Settings
The white part located inside the ADF which the scanner defines as white, in order to
adjust the brightness of all other areas accordingly.
How to Use the
Z Operator Panel

Zone OCR Various Ways to


A function which performs text recognition on the specified area of the scanned image. Scan

Daily Care

Replacing the
Consumables

Troubleshooting

Operational
Settings

Appendix
Glossary
172
Index TOP
Contents
Index Index
Introduction
Scanner
A H Overview
ADF paper chute setup................................................... 20 how to load documents .................................................. 28
how to use the operator panel........................................ 49
how to use this manual..................................................... 2 How to Load
B Documents
basic flow of scanning operation .................................... 23
basic specification ........................................................ 157 I
Configuring the
before you contact the scanner service provider.......... 124 image scanning application ............................................ 26
Scan Settings
installation specification................................................ 159
C introduction....................................................................... 3
ISIS driver....................................................................... 43 How to Use the
cleaning Operator Panel
Carrier Sheet.............................................................. 93
inside.......................................................................... 91 L
outside........................................................................ 90 loading documents ................................................... 27, 28 Various Ways to
cleaning materials........................................................... 89 locations that require cleaning........................................ 89 Scan
closing the ADF .............................................................. 19
configuration items ....................................................... 135 M
configuring the scan settings .......................................... 38 Daily Care
main features.................................................................. 14
consumables .................................................................. 95
mixed batch scanning..................................................... 35
conventions ...................................................................... 5
multifeed detection ....................................................... 148 Replacing the
customizing the scanner settings ................................... 81
Consumables
O
D
opening the ADF ............................................................ 19
daily care ........................................................................ 88 Troubleshooting
operational settings ...................................................... 127
documents for scanning ................................................. 31 operator panel ................................................................ 50
outer dimensions .......................................................... 160 Operational
E Settings
error indications ............................................................ 104
Appendix
Glossary
173
Index TOP
Contents
P Offset/Vertical magnification Adjustment ................. 143
Page Edge Filler ........................................................... 145 Page Edge Filler (ADF) ............................................ 145 Index
paper jam...................................................................... 103 Power saving............................................................ 154 Introduction
parts and functions ......................................................... 15 Power SW Control.................................................... 155
password (Software Operation Panel).......................... 129 stacker setup .................................................................. 21 Scanner
post-scan operations and handling................................. 71 Overview
power on/off.................................................................. 155 T
power saving mode ........................................................ 22 troubleshooting..................................................... 102, 107 How to Load
product label ................................................................. 126 turning the power off....................................................... 18 Documents
purchasing the Carrier Sheet........................................ 101 turning the power on....................................................... 18
TWAIN driver.................................................................. 39
Configuring the
R Scan Settings
replacement cycles......................................................... 95 U
replacing the consumables............................................. 94 uninstalling the software............................................... 161
pad assy..................................................................... 96 How to Use the
pick roller .................................................................... 97 Operator Panel
V
various ways to scan ...................................................... 52 Various Ways to
S
Scan
[Scan/Stop] button .......................................................... 81
scanner overview............................................................ 13
W
scanning waiting time .................................................................. 154
Daily Care
advanced scanning .................................................... 64
documents of different types and sizes...................... 54
ways of scanning........................................................ 53 Replacing the
[Send to] button .............................................................. 81 Consumables
settings related to scanning.......................................... 143
sheet count ................................................................... 140
Software Operation Panel ............................................ 128 Troubleshooting
Document check area specification for Multifeed
Detection .......................................................... 150
Dropout color............................................................ 146 Operational
Intelligent Multifeed Function ................................... 153 Settings
Life Counter Alarm Setting ....................................... 142
Multifeed................................................................... 148 Appendix
Number of paper feeding retries .............................. 147
Glossary
174
TOP
Contents
Index
Introduction
Scanner
Overview

How to Load
Documents

Configuring the
Scan Settings

How to Use the


Operator Panel

Various Ways to
Scan
fi-6110 Image Scanner
Operator's Guide
Daily Care
P3PC-3012-05ENZ0
Issue date: December 2014 Replacing the
Issued by: PFU LIMITED Consumables

z The contents of this manual are subject to change without notice. Troubleshooting
z PFU LIMITED is not liable whatsoever for any damages resulting from the use of this scanner and procedures
described in this manual, profit loss due to defects, and any claims by a third party. Operational
Settings
z Copying of the contents of this manual in whole or in part and copying of the scanner applications is prohibited under
the copyright. Appendix
Glossary

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