HOUSEKEEPI

NG-DEFI
NITI
ON

Housekeepi
ngr
efer
stot
heupkeepandmai
ntenanceofcl
eanl
i
nessandor
deri
nahouseora
l
odgi
ngestabli
shment
.

Housekeeperi
sonewhoisr
esponsi
blef
oradmini
ster
inghousekeepi
ngmai
ntenanceandt
hat
al
loccupant
saremadecomfort
abl
e,saf
e,andprot
ect
ed.

TYPESOFHOUSEKEEPI
NG

1.DOMESTI
CHOUSEKEEPI
NG

-r
eferstohousekeepi
ngmaint
enancei
nahouse.I
tcover
sbedr
ooms,
kit
chen,
dini
ng,
r
ecei
vi
ngar
ea,groundsandthesurr
oundi
ngareaswi
thi
nthehouse.

2.I
NSTI
TUTI
ONALHOUSEKEEPI
NG

-appl
i
est ohousekeepi
ngmai
ntenancei
ncommer
cial
lodgi
ngest
abl
i
shment
sli
ke
hot
els,
resor
ts,
andinns.

I
tcov
erst
hef
oll
owi
ngar
eas:

Guestr
ooms,hall
waysandcorr
idor
s,l
obby,publ
i
croomsandr
est
aur
ant
s,of
fi
ces,
stai
rway
s,
wi
ndows,
stor
es,
grounds,l
i
nenandlaundr
yarea.

Housekeepi
ngj
obi ncommer
cial
est
abl
i
shment
sismor
ecompl
ext
omanageascompar
edt
o
domesti
chousekeepi
ng.

SCOPEOFHOUSEKEEPI
NGMAI
NTENANCE

1.Guest
roomsMai
ntenance

Mai
ntai
ningcl
eanl
i
nessandor
der
li
nessi
ntheguest
rooms.

Furni
shingt
heroom wi
tht
henecessar
yameni
ti
esandsuppl
i
essuchasbed,
li
nen,
appli
ances,
etc.

At
tendi
ngt
oser
vicer
equestofhouseguest
.

Keepi
ngt
hear
eaf
reeofsaf
etyhazar
ds.

2.Mai
ntenanceofPubl
i
cAr
eas
 Maintai
ningcleanl
i
nessandorder
li
nessi
nal
lpubl
i
car
easwhi
chi
ncl
udel
obby
,
cor
ridor
s, f
uncti
onrooms,gr
ounds,et
c.

Maint
aini
ngtheupkeepoft
hesur
roundi
ngsoft
hebui
l
dingbykeepi
ngi
tcl
eanand
f
reeoflit
ers.

Mai
ntai
ninganat
tract
ivel
andscapet
oenhanceey
eappeal
.

Keepi
ngt
hepubl
i
car
easf
reeofsaf
etyhazar
ds.

Under
taki
ngmi
norr
epai
rli
kebust
edbul
bs,
brokenf
urni
tur
e,et
c.

3.Mai
ntenanceofLi
nen/Laundr
ySer
vice

Col
l
ect
inganddel
i
ver
ingl
aundr
yit
emsf
orhouseguest
sori
nhouseoccupant
s.

Washi
ng,dryi
ng,
andironi
ngguestl
aundr
yaswel
lasl
i
nensusedi
nbanquet
f
uncti
ons,f
oodserv
iceandguestr
ooms.

Mendi
ngser
vice

4.Washi
ng,
Issuance,
Repai
randI
nvent
oryofEmpl
oyees’
uni
for
ms

5.I
nst
all
ati
on,
Cleani
ngandMai
ntenanceofFi
xtur
esandFaci
l
iti
es

6.Pr
ovi
sionofspeci
alser
vicesl
i
kebaby
sit
ti
ng,
mendi
ng,
pol
i
shi
ngshoes,
etc.

HOUSEKEEPI
NGORGANI
ZATI
ON

DI
STRI
BUTI
ONOFHOUSEKEEPI
NGRESPONSI
BILI
TIES

1.Execut
iveHousekeeperorHousekeepi
ngManager
 -Responsi
bleformaint
aini
ngasmoothandeffi
cientf
lowofoperat
ionsintheHousekeepi
ng
Depar
tment;seest
oi tt
hathousekeepi
ngmai
ntenancei
scarriedouti
naccordancewit
hprescri
bed
st
andardsandpoli
cies.

a.Pl
anni
ngandpr
obl
em-
sol
vi
ngf
unct
ion

b.Or
gani
zi
ngf
unct
ion

c.Leadi
ngandDi
rect
ingf
unct
ion

d.Cont
rol
l
ingf
unct
ion

e.GuestRel
ati
ons

2.Room Mai
ntenanceSuper
visor

Di
rect
sandcontrol
sroom keepi
ngact
ivi
ti
esi
ncludi
ngr
oom makeup,i
nstal
l
ationofmi
nibar
andot
herroom ameni
ti
es;ensur
esconfor
mit
ytoprescri
bedr
oom keepi
ngst
andardsandpol
i
cies.

3.HeadHousemanorPubl
i
cAr
eaSuper
visor

Di
rect
sandcont r
olsal
lacti
vi
tiesconcer
ningpubl
i
car
eamai
ntenanceandensur
esconf
ormi
ty
t
opr
escr
ibedhousekeepi
ngstandardsandpoli
cies.

4.Room boy
,Chamber
mai
dorRoom At
tendant

At
tendst
othemai
ntenanceandupkeepofal
lguest
roomsandser
vicear
easassi
gnedt
o
hi
m/her.

5.Mi
niBarRunner/At
tendant

Responsi
blef
orperf
ormingmini-bari
nst
all
ati
on,
li
sti
ng,
repl
eni
shi
ng,
inv
ent
ory
-taki
ng,
stocki
ng,
r
equi
siti
oni
ngandotherrel
atedfunct
ions.

6.Houseman

Responsi
blef
ort
heupkeepandmai
ntenanceofcl
eanl
i
nessandor
der
li
nessi
npubl
i
car
eas
assi
gnedtohim.

7.PowderGi
rl

Responsi
blef
ort
hecl
eani
ng,
car
eandmai
ntenanceofl
adi
escomf
ortr
oomsandl
ockerr
ooms.

8.Gar
denerandGr
oundsMai
ntenanceCr
ew

Responsi
blef
ormai
ntai
ningt
hegr
oundsi
ncl
udi
ngpl
ant
sandl
andscape.

9.PestCont
rol
Techni
cian

At
tendst
othepr
event
ionandcont
rol
ofpest
sthr
oughpr
event
iveandcor
rect
ivet
echni
ques.
 STANDARDSOFI
DEALHOUSEKEEPI
NG

 Cl
eanl
iness  Saf
ety

 Or
der
li
ness  Mat
erialCont
rolandPr
event
ive
Mai
ntenance
 Sani
tat
ion
 GuestRel
ati
ons
 Guest
’sComf
ort

 Ey
eAppeal

1.CLEANLI
NESS

Al
lar
easar
eimmacul
atel
ycl
ean,
cor
ner
-t
o-cor
ner
,topt
obot
tom,
incl
udi
ngsur
faces.

Cl
oset
s,cabi
net
sandst
oragear
easar
eal
sokeptcl
ean.

Furni
tur
eandf
ixturesar
eproper
lydust
ed;
door
knobsandmet
alf
ixt
uresar
epol
i
shedwi
tht
he
ri
ghtmetal
pol
ishingchemi
cal.

Wi
ndowsandgl
asspanel
sar
edust
edandpol
i
shed.

Fl
oor
sar
evacuumed,
pol
i
shedorshampooedwhennecessar
y.

Gr
oundsar
efr
eeofl
i
ter
sanddi
rt
.

2.ORDERLI
NESS

Faci
l
iti
esandf
ixt
uresar
epr
oper
lyar
rangedandi
nst
all
edi
nappr
opr
iat
elocat
ion.

Room ameni
ti
esar
epr
oper
lyi
nst
all
edi
nappr
opr
iat
elocat
ion.

Li
nenar
eneat
lyf
olded.

Bedsar
emadeuppr
oper
ly,
li
nenar
emi
ter
edandwr
inkl
efr
ee.

Thewhol
eareaisfr
eefrom al
lsourcesofbact
eri
alcont
ami
nat
ionsuchasun-
disposed
gar
bageandlef
tov
er,st
agnantwater,et
c.

Wetgar
bagei
spr
oper
lyunder
li
nedwi
thpl
ast
ic,
cov
eredanddi
sposedr
egul
arl
y.

Gl
assesandwat
erj
ugt
hatar
einst
all
edi
nguest
roomsar
ecov
ered.

Alli
temsforpersonal useofguest
sandwhichcomeincontactwit
hthebodylikeli
nen,
cutl
eri
es,gl
asses,etc.aresani
ti
zedwit
hsanit
izi
ngdet
ergentstopr
otectguest
sf r
om possi
ble
bacter
ial
contamination.

Ar
eai
spr
otect
edf
rom pesti
nfest
ati
on,
regul
arl
yfumi
gat
edt
oel
i
minat
epest
s.
4.GUESTS’
COMFORT

Roomsar
epr
oper
lyv
ent
il
atedandl
i
ght
ed.

Guest
sar
enotdi
stur
bedbynoi
seandot
herf
ormsofdi
str
act
ions.

Ther
ear
esuf
fi
cientameni
ti
esf
ort
hecomf
ortofguest
sli
kel
i
nen,
toi
l
etr
ies,
dri
nki
nggl
ass,
etc.

5.EYEAPPEAL

Ambi
ancei
ssoot
hingt
otheey
es,
notdi
m ordul
l
.

Sui
tabl
eint
eri
ordesi
gnwi
thpr
operbl
endi
ngofcol
ors.

Noey
esor
ecanbef
oundi
nguest
-cont
actar
eas.

Wal
ldecor
sandTVset
sar
epost
edatey
elev
el.

6.SAFETY

Ther
ooms,f
uncti
onroomsandpubl
i
careaarefr
eef r
om anysaf
etyhazar
dslikeopen
el
ect
ri
cal
out
let
,dangl
ingwi
res,
damagedt
il
es,sl
ipperyf
loor
s,br
okenchair
s,etc.

Thehot
elisprepar
edforanyemer
gency
,hasawel
l
-or
gani
zedsaf
etyoremer
gencypr
ocedur
es
andemergencybri
gade.

Bui
l
dingisprov
idedwit
hallr
equi
redsafet
yfaci
li
ti
es.Saf
etyst
andar
dspr
escr
ibedf
orbui
l
ding
mai
ntenancebythegover
nmentarestr
ict
lyenf
orced.

Al
lst
aff
sar
etr
ainedonemer
gencypr
ocedur
es,
incl
udi
ngt
heuseofsaf
etyequi
pment
.

Saf
etyi
nst
ruct
ionsdur
ingemer
genci
esar
eav
ail
abl
einal
lrooms.

Tr
ainedrov
ingguardsareav
ail
abl
etocheckmov
ement
singuestr
oomsandt
oinsur
ethe
pr
otect
ionoftheguest
s.

Saf
etymeasur
esar
eimpl
ement
edt
opr
otectguest
sfr
om t
hef
t,acci
dent
,inj
uri
es,
etc.

7.MATERI
ALSCONTROLANDPREVENTI
VEMAI
NTENANCE

Ther
eisadesi
gnat
edbudgetf
orsuppl
i
esandmat
eri
als.

Consumptionofsuppl
i
esi
sal
way
smoni
tor
edandexcessi
veconsumpt
ioni
sdet
ermi
nedand
repor
ted.
 Ther
eisr
egul
ari
nvent
oryofsuppl
i
esandmat
eri
als.

Al
ltool
sandequi
pmentar
est
oredsaf
elyi
nappr
opr
iat
est
oragecompar
tment
sri
ghtaf
teruse.

Suppl
i
esandmat
eri
alsar
econsumedwi
thi
nthel
i
mit
soft
hebudget
.

Al
lappli
ancesandequi
pmentareregul
arl
ycheckedf
oranydamageandmai
ntai
nedi
nsaf
e,
worki
ngcondit
iont
oavoidacci
dents.

Losses,
damagesandequi
pmentbreakdownar
epr
oper
lyr
epor
ted,
document
edand
account
edfor
,gi
venappr
opri
ateact
ion.

Ef
fect
ivecont
rol
measur
esar
edesi
gnedandenf
orcedt
opr
eventl
ossesandpi
l
fer
ages.

Regul
arcl
eani
ngandcheckupofequi
pmenti
sunder
taken.

St
aff
sar
etr
ainedont
hepr
operuseandmai
ntenanceofequi
pment
.

8.GUESTRELATI
ONS

Guest
s’r
equest
sandconcer
nsar
egi
venpr
omptandpr
operat
tent
ion.

St
affexhi
bitwar
m andpl
easantdi
sposi
ti
oni
ndeal
i
ngwi
thguest
s.

Cust
omerf
eedbacki
ssol
i
cit
edt
odet
ermi
neguest
s’sat
isf
act
ion.

Cust
omerfeedbackandconcer
nsar
eloggeddownanddi
scussedf
orcor
rect
iveact
iondur
ing
meeti
ngs.

St
aff
sexpr
esswar
m appr
eci
ati
onandgr
ati
tudef
orguestpat
ronage.

Cust
omerneedsandconcer
nsar
eant
ici
pat
edandat
tendedt
oimmedi
atel
y.

I
nqui
ri
esofguest
sar
egi
venaccur
ateandappr
opr
iat
eresponse.

Guestswithspeci
alpr
oblemsli
kethesick,
int
oxicatedones,
etc.ar
egi
vent
henecessar
y
assi
stanceandsupportbytheHousekeepi
ngstaff.

HOUSEKEEPI
NGCLEANI
NGSUPPLI
ES,
TOOLS,
CHEMI
CALSANDEQUI
PMENT

VACUUM pol
ishi
nghardfl
oorsur
facesandal
sov
iny
l,
Usedt oeli
minateloosedir
tanddust woodparquet,
etc.
part
iclesfr
om carpetsurf
ace,uphol
ster
ed
Fl
oormachinesandusef
loorpads,
bonnet
s,
fur
nitureandevenhar dsur
faces.
andbr
ushes.
FLOORPOLI
SHER
Fl
oorpadshav
eauni
ver
sal
col
orcodeso
Tobeusedi
nscr
ubbi
ng,
str
ippi
ngand
thatuserscantel
latagl
anceiftheyar
e TOILETBOWLBRUSH
usingtheri
ghtpadforapart
icul
ar Forcleani
ngt
oil
etbowl
s.
appli
cati
on.
FLOORMOP
Bonnetsaremadeofyar
nandarei
ntended I
tisusedtosoakupli
qui
d,f
orcleani
ng
tobeusedonaf l
oormachi
net
ospray fl
oors,tomopupdust
,orf
orothercl
eani
ng
cleancar
pets. purposes.

Fl
oormachinebrushesareusedt
o SQUEEGEES:
shampoocarpet
s.Thefiber
saresynt
het
ic. FLOORSQUEEGEE&WI
NDOW SQUEEGEE

CARPETSWEEPER Usedtoremoveexcessi
vewat
erf
rom t
he
Usedt opick-
updirtandparti
clesf
rom t
he sur
faceandcorner
s.
carpet,j
ustpressthehandl
eandpush
I
tal
sospeedsupt
hedr
yingpr
ocess.
towardsthedirttovacuum sweepthe
carpet. Floorsqueegeeshav
eamuchheav
ier
rubberthanwindowvar
iet
y.
CARPETEXTRACTOR
Iti
sdesignedtodr
yfoam shampoothe BROOMS
carpet
s.Itr
emovesdir
tthatsti
ckst
oor Usesof
tbr
oom f
orfi
nesurf
acesli
kef
loor
s;
penetr
atesint
othecar
petlayer
s. st
ickbr
oom f
orr
oughsur
facesl
ikegr
ounds.
HOUSEKEEPER’ SCARTORTROLLEY CEILI
NGBROOM
Usedforstocki
ngcleani
ngsuppl
iesand Forremov
ingcobwebsi
nthecei
l
ing.
chemicalssoastomakecleani
ngeasier
andfaster. TONGS
Forpi
ckingupdi
rtandci
gar
ett
ebuf
fson
SCOURINGPADS asht
rays.
Washandrinseaf
tereachuse.Rinseatt
he
endofeachdaytoinsur
ethattherei
sno TRASHBAG
soapl
eftonthepads. Usedtounder l
i
negarbagecontainersso
thatwetgarbagedoesnotpenetrateinto
DUSTINGCLOTH thecorner
sorsurfaces,asit
uat
iont hat
Fordust
ingwoodenandpai
ntedpar
tsof causesodorandpr ol
if
erat
ionofbact er
ia.
thear
ea.
SPONGE
CLEANINGTOWEL Forcl
eani
ngf
inesur
faces.
Usedfordr
yingbat
hroom wal
l
sandf
loor
ti
l
esaftert
heyarecl
eaned. BUCKET
Usedwit
hmopsforcl
eani
ngf l
oor
s,wal
l
s
POLISHINGCLOTH andot
herpar
tsoft
hebuil
ding.
Forpoli
shi
ngmetal
sur
facesl
i
kebat
hroom
fi
xtur
es. I
NSECTSPRAYER
Usedforfumi
gat
iont
oel
i
minat
epest
sand
HANDBRUSH mosquit
os.
Forbrushi
ngawaydustsfrom r
ough
surf
acessuchasratt
an,wicker
work,
etc. CLEANI
NGCHEMI
CALS
Alsousedforcl
eani
ngti
les.
WOODPOLI
SH
Topol
i
shwoodsurf
aces,l
eat
herand andotherar
easthatar
emostv
ulner
abl
eto
i
mit
ati
onl
eat
hersur
faces. bact
eri
alcontami
nati
on.

I
NSECTI
CIDE METALCLEANERANDPOLI SHER
Forf
umi
gati
ont
oel
i
minat
einsect
s/pest
s. Forpol
ishi
ngbr
ushcopperandmetal
sur
faces.
GLASSCLEANER
Forpoli
shi
ngall
glasssur
facessuchas DEGREASER
mirr
ors,wi
ndows,etc. For
mulat
edtor
emovegr
ease,oi
l
,di
rt,
car
bon,i
nk,
mil
dews,
soi
l
s,andwaxes.
AIRFRESHENER
Usedtoremovef
oulodoringuestr
ooms, SOLVENTWAX
comfor
troomsoranyareawithfoulodor
. Akerosenebasewaxusedf
orwooden
fl
oor
s.
CARPETSTAINREMOVER
Forst
ainorspotr
emov
aloncar
pet
s. DRAINCLEANER
Toexpedi
tedr
aini
ngofcl
ogs.
DISI
NFECTANT
Usedtodi
sinf
ectt
oil
etbowl
s,ur
inal
s,si
nk,
BATHROOM CLEANI
NG

Howt
omakeupt
heBat
hroom

Mat
eri
alsNeeded:

 Bucket

 Cl
eani
ngcl
oth

 Toi
l
etbowl
cleaner

 Al
l
-pur
posecl
eaner

 Scour
ingpads

 Rubbergl
oves

 Handbr
ush

 War
m wat
er

Tasks Pr
ocedur
e Pur
pose/Ot
herI
nfo

1.Remov eallt
hesoi led Taket hem outf rom t her acksor Thi sshal lbereplacedwi thf r
esh
towelsandhandt owel s. bat htubandpl acet hem i nthe ones.
l
inencanv assoft her oom boy s’
cart( i
fused) .
2.Startcleani
ngt het i
les, Scr ubt hem wi thal l-
pur pose Scrubtor emov edi rtandst ains
shower ,downt othe cleaner ,
wat erandscour ingpad. andwi pedr ytopr eventt he
bathtub. Wi pedr ywi thabsor bentcl oth formationofwat ermar ks.
aftercl eani ng.
3.Cleanandsani t
izet he Followpr ocedur esi nt oil
etbowl
toil
etbowl . cleani ng.
4.Scrubt hefaucet ,lav at
ory Useascour i
ngpadi nscr ubbing Thi smustbedonet or emov e
sink,stopper, f
loort il
es, t hei nnerandout erpor tionof stubbornst ai
ns,el i
minat ef oul
andshowercur tai
ns. thel av atorysi nk, faucetknobs, odorandki l
lgermsand
stopper ,fl
oort i
lesandshower . bact eri
a.
Thendr yitwi thabsor bentcl oth
5.Cleant hebat hroom wal l
. Followpr ocedur esi nbat hroom
wal lcleani ng.
6.Cleant hemi rror. Spr ayi twithgl asscl eanert hen Theguestcanv i
ewhi msel f
wipei twi t
hdr ycl oth. betterfrom ashinyandpol ished
mi r
ror.
7.Washt hedrinking Washt hem wi thsoapandwat er Topr otecttheglassf r om
glasses( i
fthisi s thendr ywi thcl eandr ycl ot
h. contami nati
on,cov eritwi th
i
nst al
ledinthebat hr oom) plasti
ccov erorcoast er.
8.Cleant heshel vesand Useadr ycl oth.
cabinet.
9.Polishallchrome Usemet al polishandcl eanwi th Thi swill r
emov et hetar nishand
fi
xtures. rag. willmaket hemet al
edf i
xture
mor epresentable.
 10.
Cleanthelavat
ory Brusht hestopperwi thanal l
- Thi
shelpst
oremoveallhi
dden
stopperthenri
nseitwit
h purposecl eaner.Thenwashi t di
rtar
oundthest
opper
.
water. undert herunningwat er.
11.
Rinsethelavat
orysink. Pourwat erar oundthesi nkfrom Nodir
tshouldbeleftbehi
ndin
undert herim uptot hebot t
om. hi
ddenareas.
12.
Dryandpolishthefaucet Usingdr ycloth,wipeall Thi
swill
preventwatermarks
andlavat
orysink. surfacesoft helavatorysink andwil
lmakesinklookshiny
.
andst opper.Thenpol ishthe
faucet.
13.
Inst
all
thefaucetknobs. Scr ewt heknobsusi nga Tol
ight
entheknobsandkeepi
t
screwdr i
ver. i
nit
sorigi
nal
shape.

Cl
eani
ngofBat
hroom Wal
ls

Tasks Pr
ocedur
e Pur
pose/Ot
herI
nfo

1.Wetthesurf
ace. Spl
ashi twi
thwarm water
. Thiswi l
lsof
tenthedirt
.
2.Appl
yall
-pur
pose Scr
ubt hecl
eaneruntoall Theuseofcl eanermakes
cl
eaner
. sur
facesstart
ingf
rom upper cleaningmorethoroughand
por
tiontodownwardmot i
on. l
ikewisedeodorizesthesur
face
ofthewal l
s.
3.Ri
nset
hesur
face. Spl
ashitwi
thwaterfrom t
opto Towashawaydi rt.
downwardport
ion.
4.Dryandpoli
sht
he Wipethewhol
esurfacewithdr
y Thisisnecessarytowashaway
surf
aces. cl
oth. softeneddir
t.

Cl
eani
ngofToi
letBowl

Tasks Pr
ocedur
e Pur
pose/Ot
herI
nfo

1.Fl
usht hetoi
letbowl
. Pullthefl
ushdownwar ds. Towett hesur f
ace.
2.Pourthetoil
etbowl Squeezet hecl eanerunt othe Todisinfectanddeodori
zeall
cl
eaner. surfaceandi nnersi deoft he port
ionsi ncl
udi
ngt hehi
dden
toi
letbowl. surf
acesoft hebowl .
3.Leav et oi
letbowl cl
eaner Closethecov erafterapplying Tosoftent hesoilandmakeit
tosoak( atleast2 thebowl cleaner . easi
ert oremov e.
mi nutes)
4.Cleant het oil
etbowl. Useabr ush, mov ear oundt he Toremoveal
lhi
ddendi
rtunder
bowl fr
om undert herim upt o ther
im.
thebottom.
5.Flushi tagain. Pullthevalvedownwar d. Tori
nsethebowl.
6.Cleant het oil
etseatand Br ushandcl eanwi thall- Toremovedir
tandwatermarks
cov er
. purposecleanert henwi pethem ur
ineandwastesedi
ments.
withacloth.
7.Cleant heout sidepartof Wipef r
om t het optobot tom Useasol
uti
ont
osof
tent
hesoi
l
,
 thebowl. withacleaningsolut
ion. thusmakingi
teasi
ertocl
ean.
8.Dryandpoli
shthebowl
. Wi peallsurf
aceswithaclot
h Toprev
entwatermarkstofor
m
start
ingf r
om toptobott
om. i
ntosurf
ace.
9.Closethet
oil
etbowl Putt heseatcovergentl
ytothe
cover. toil
etbowl .

FURNI
TURECLEANI
NG,
CAREANDMAI
NTENANCE

1.Fort
hef
urni
tur
etol
ookbet
terandshi
nier
,appl
y/spr
ayf
urni
tur
ecl
eanerpol
i
sh.

2.Wipeanddustawayal
ldi
rti
nthei
nnerandout
erpar
tsoft
hef
urni
tur
eusi
ngacl
eananddr
y
dust
ingcl
oth.

3.Appl
ycl
eanersol
uti
ont
oal
lcor
ner
sandwal
l
s.

4.Whencl
eani
nggl
asses,
appl
ygl
asscl
eanert
omakei
tlookshi
nier
.

DUSTI
NGOFFURNI
TUREANDFI
XTURESI
NGUESTROOMS

NeededSuppl
i
es:

1.Cl
eancl
oth

2.Fur
nit
urewoodpol
i
sh

3.Spr
ayer

I
nst
ruct
ions:

1.Col
l
ectdust
ingmat
eri
alsandsuppl
i
esandpl
acet
hem i
nthebucket
.

Makesur
eal
lsuppl
i
esar
eav
ail
abl
etoav
oiddel
ayi
ndust
ing.

2.Begi
ndust
ingbyst
art
ingf
rom t
hemai
nent
rancedoorunt
ilal
lfi
xtur
esar
edust
ed.

3.Usingr
agsandsprayerofwoodpoli
sh,
startdust
ingf
rom t
hemai
ndoor(
frontand
backport
ion)i
ncl
udi
ngt hehi
ngesanddoorknobs.

4.Cont
inuedust
ingandproceedtowoodenpanel
s.Dustcl
osetshel
ves,
wal
l
s,hanger
s,
cl
oset,
andtheouterandinnerpar
toft
hecl
osetdoor.

5.DustTVsetsandstand,
studydesks,
chairsandsof
a.Removeal
li
temsontopofthe
deskandret
urntheit
emsproperl
yafterdust
ingt
hesurf
ace.Wi
pethedr
awers.Dust
l
egsofchair
sandunderthetabl
es.

6.Dustglasswi
ndows,wi
ndowsi
ll
s,val
anceboard,wal
ll
amps(i
ncl
udi
ngthebul
bs)
,
wallf
ramesandful
ll
engthmi
rr
or.Wipetheheadboar
dandl
egsofbeds.
7.Wi
peni
ghtt
abl
e,t
elephone,
bedsi
deswi
tches.

8.Forsui
terooms,wipecoff
eetabl
e,si
detablewithni
ghtl
amp(i
ncludi
ngbulbs)
,fl
oor
l
amp, mir
rorandtabl
e.Dustmini
-bar
,ref
ri
gerat
orandTVcabi
net.Wipeal
lmini-
bar
i
tems.

WI
NDOW CLEANI
NG
 BRASSCLEANI
NGANDPOLI
SHI
NG

Equi
pmentandMat
eri
alsNeeded:

 Metalpol
ish
 Pol
ishi
ngcloth
 Al
l-
purposecleaner
 Hotwater
 KI
TCHENCLEANI
NG

1.Checkcei
l
ingandwal
l
sforcobwebsandr
emov
ethem.

2.Cl
eanal
lpar
tsofki
tchenequi
pmentandappl
i
ancesf
rom t
op,
sidesandf
ront
.

3.Dustandcl
eant
her
angehood.

4.Cl
eant
heout
sideofal
lcabi
net
s.

5.Dustandcl
eanmi
rr
orsandpi
ctur
esi
fany
.

6.Dustt
hedoor
s,wi
ndows,
framesandbaseboar
ds.

7.Empt
yal
lwast
ebasket
sthenwasht
hem wi
thsoapandwat
er.

8.Rel
i
net
hewast
erecept
acl
eswi
thpl
ast
icl
i
ner
s.

9.Dustandcl
eant
hef
anandai
rcondi
ti
onerv
ent
saswel
lasl
i
ghtf
ixt
ures.

10.
Dosweepi
nganddampmoppi
ngoff
loor
s.