Laura Fernanda Del Valle Del Castillo

Nationality: VenezuelanGender Female(+1) 7863425510Venezuela

WORK EXPERIENCE

02/2014 – 11/2014 – Caracas, Venezuela

TRANSLATOR ASSISTANT – BEATRIZ PAPE – TRADUCTORA LEGAL

◦ Assistance in translation of legal documents.

◦ Review of legal documents.
◦ Grammatical correction of legal or non-legal documents

05/2014 – 12/2015 – Caracas, Venezuela

VIP GUEST RELATIONSHIP AGENT – TAMANACO INTERCONTINENTAL HOTEL

◦ Manage the check-in and check-out of VIP guests.

◦ Review the itinerary of the business room for VIP guests.
◦ Translation Services for Spanish speaker guest
◦ Translator for non-Spanish speaking guests.
◦ Make sure that the stay of the VIP guests is perfect.

01/2016 – 08/2016 – Toronto, Canada

FRONT DESK AGENT – FAIRFIELD INN BY MARRIOT

◦ Guarantee 100% guest satisfaction.

◦ Perform the check-in and check-out of each guest.
◦ Translation of entry forms for non-English speaking guests.
◦ Monitor and follow all guest comments through various channels such as TripAdvisor, MarriottGSS, etc.
◦ Communication with reservation, cleaning and maintenance departments. To ensure quick responses to guests'
needs.
◦ Respond to guest calls.

02/2018 – 08/2018 – Lima, Peru

ADMINISTRATION EXECUTIVE – AUTOSAFE S.A.C.

◦ Translation of documents for the area of customer services and device installation.
◦ Public relations with the clients of the company whose native language is English.
◦ Translation of device security manuals.
◦ Translation of product catalogs offered by the company.

08/2018 – CURRENT – Caracas, Venezuela

ENGLISH TEACHER AND TRANSLATOR – FREELANCE

◦ Private classes in English and Spanish.

◦ English tutorials for children.
◦ Translation of documents, articles and presentations
◦ Grammar correction of documents in English.

EDUCATION AND TRAINING

2002 – 2006 – Caracas, Venezuela
BACHELOR IN SOCIAL SCIENCES – Colegio San Marcos Evangelista

2009 – 2014 – Caracas, Venezuela

BACHELOR IN MODERN LANGUAGES – Universidad Metropolitana
2011 – 2013 – Caracas, Venezuela
MASTER OF FRENCH AND WRITTEN ORAL – Alianza Francesa

2012 – 2012 – Caracas, Venezuela

DIPLOMA IN BUSINESS ENGLISH – Universidad Metropolitana

2013 – 2013 – Caracas, Venezuela

DIPLOMA IN SECOND FOREIGN LANGUAGE (FRENCH) – Universidad Metropolitana

2014 – 2014 – Caracas, Venezuela

DIPLOMA IN TRANSLATION SPANISH-ENGLISH-SPANISH – Universidad Metropolitana

2016 – 2016 – Toronto, Canada

CERTIFICATION IN ADVANCED ENGLISH – Global Village

2019 – 2020 – Caracas, Venezuela

CERTIFICATION IN PROFESSIONAL TRADUCTION – Pro Idiomas

LANGUAGE SKILLS

Mother tongue(s): SPANISH ENGLISH

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

FRENCH B1 B1 B1 B1 B1

GERMAN B1 B1 B1 B1 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS
Microsoft 365

Excel Word Teams LinkedIn Skype for Business Skype PowerPoint Outlook

Communication
Gmail Zoom

Social Media

WhatsApp Instagram Twitter Facebook YouTube