Professional Documents
Culture Documents
Analysis
Target Audience characteristics and context:
Give an overview of the context for this educational program. Describe the health care setting or professional context and the identified learning need.
The educational program will aim at equipping palliative care nurses on effective communication skills. The target audience of this educational event
are palliative care nurses in referral hospitals. The mode of delivery of content will be through conducting workshops led by experts drawn from
communication and palliative care fields. The main focus of palliative care is to provide relief, refuge and restoration to patients suffering a serious
illness. The care regime given to this kind of patient involves making their quality of life less burdensome for close family members. It goes beyond
just treating the physical pain, but also incorporates improving their psychosocial and spiritual outlook. Therefore, the identified learning need is to
equip palliative care nurses with optimal interpersonal communication skills so as to be able to communicate clearly and with compassion to all
parties involved.
Learning need
Elaborate your thoughts on broad educational program design including instructional goals, target audience, possible delivery mode and associated
resources.
Instructional Goals:
To train Palliative Care Nurses on:
How to communicate clearly and with impact
Different communication styles and when they are suitable.
How to recognise the impact of tone and body language
How to become an effective listener
Target Audience:
Palliative Care Nurses
Delivery Mode:
Workshops
Associated Resources:
Video resources
Workshop Notes
1
Education Event Plan (Assessment 1)
Design and Develop
Event Title: Effective Communication Skills for Palliative Care Nurses Date/Time:
Learning outcomes: (2 - 3 outcomes)
Participating palliative nurses will demonstrate empathy and compassion in their communication to patients and their kin.
Participating palliative nurses will be able to identify markers of effective interpersonal communication, evaluate communication challenges and
come up with appropriate solutions.
Participating palliative nurses will be able to apply the knowledge gained to become more effective and collaborative workers.
Course/Workshop/Event Sequence
Date/Tim Instructor/Teacher Action Learner/Participant Action Learning Resources
e
9:00am Show video on importance of Give both oral and written reflections at http://www.youtube.com/watch?v=B3N_oVMBOIE
effective communication skills to the end of the video
palliative nurses and then discuss it
with the participants
11:00am Share a scenario about a palliative Actively discuss the shared scenario and https://palliative.stanford.edu/communication-breaking-
care and have the participants split give a group report at the end bad-news/mr-stanton-and-dr-wiseman/scenario-1/
into small groups to discuss it
2.00pm Give an interactive lecture on Take notes and participate in the lecture https://www.slideshare.net/uddkgdfkdgfkjdsgkj/effective-
effective communication skills communication-skill-in-nursing-practices
2
Education Event Plan (Assessment 1)
How will learners/participants receive feedback on their learning?
How does this formative assessment relate to the summative assessment and the learning outcomes?
Formative assessment tasks participants complete:
Responses to quizzes during the class sessions.
Discussions and reflections during class sessions.
Participants receive feedback on their learning through:
Prompt feedback from the instructor
Adjustment of instruction mode
Formative assessment relates to the summative assessment and the learning outcomes by:
It prepares the participants for what to expect in the summative assessment
Formative assessment tests how far the learners have grasped the learning outcomes
Summative Assessment