Technical News

Ref. No. Issuer company Issue (yyyy/mm/dd) Last modification (yyyy/mm/dd)

AU13AMP504 SONY OSAKI 2013/4/1 2013/4/2

Subject

Cannot Wake Up From Standby

Model　(System model) Destination Serial number Color

STR-DH130 U2 8900001 ~ 8913451

STR-DH130 CA2 4700001 ~ 4779821

STR-DH130 CEL 5500001 ~ 5511445

SYMPTOM
1. The set cannot wakeup from Standby mode after leaving it for some hours.

CAUSE
Malfunction of software. (IC702)

REQUIRED PART / TOOL / SOFTWARE

・Windows PC
Windows 7 Starter/Home Premium/ Professional/ Ultimate (32 bit/64 bit)
Windows Vista Home Basic/ Home Premium/ Business/Ultimate (SP2、32 bit/64 bit)
Windows XP Home Edition/ Professional (SP3、32 bit)
・Flash Writing program fdtv407r01.exe
"Download from the each appropriate Sony Service HQ."
・Latest FLASH program file
　FW-12STR-H13-SC-V106.mot (U2)
FW-12STR-H13-SC-V206.mot (CA2)
FW-12STR-H13-SC-V306.mot (CEL)
"Download from the each appropriate Sony Service HQ."
・PC Connecting JIG (J-2501-374-A PC Connecting JIG, USB cable, FFC cable 9P)

SOLUTION

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Installation of Flash Writing program(Flash Development Toolkit)
1) Get the installer “fdtv407r01.exe”.
2) Double click “fdtv407r01.exe” and follow the instructions for installation.
3) Click “OK” and proceed.

4) Select the desired language and click on “Next” to proceed.

5) Accept the terms of license agreement and click on “Next” to proceed.

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6) Select the features as below and click on “Next” to proceed until installation completed.

7) Click on "Next" to proceed.

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8) Click on "Next" to proceed.

9) Click on "Install" to proceed.

10) Click on "Finish"

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Update the software of IC702
1) Make sure that STR-DH130 is powered off and unplug the AC cord.
2) Connect FFC cable to STR-DH130.
3) Connect FFC cable to jig board. Make sure the switches on jig board are switched correctly.
4) Connect jig-board to PC through a USB cable.
(Sequence of steps above must be strictly followed)
Figure below shown which part of jig board is connect to PC & STR-DH130

Connect to jig

board through

FFC cable

4
PC
(Through 3
USB Cable) STR-DH130
(Through FFC
Cable)

5) Click [Start] ==> [All Programs] ==> [Renesas] ==> [Flash Development Toolkit 4.07 Basic]
6) After click [Flash Development Toolkit 4.07 Basic], figure below shown.

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7) Press “Options” and select “New Settings …”

8) Type "r5f364ae" and select "R5F364AE_2Line" and click "Next".

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9) The next step is to select port. Select the port that USB cable is connected then click "Next" as shown
below.

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 To confirm which port to connect, click [Start] ==> [Control Panel] ==> [System], the
Window as shown below appear. Then click "Hardware" then choose [Device Manager]

In Device Manager Window, click on [Port] to check which USB port is used.

10) Deselect "Use Default" and select "38400" in Recommended Speeds. Click Next.

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11) Select [Automatic] for "Protection" and [Advanced] for "Messaging", then click [Finish].

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12) Under "User / Data Area", select the required file base on table below.

Destination File
U2 FW-12STR-H13-SC-V106.mot
CA2 FW-12STR-H13-SC-V206.mot
CEL FW-12STR-H13-SC-V306.mot

13) Press "RESET" button.

14) Press "Program Flash"

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15) Flash Programming will start.
Once complete, "Image written to device" will appear.
After Flash Programming finish, click “Disconnect”

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16) Click [OK] when the window appears as shown below.

17) Disconnecting and Disconnected will be shown and can unplug the cables.

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18) AC on. Hold the [MUTING] button and [SPEAKERS] button (as shown below), and Power on the unit.

Hold

Hold

19) STR front panel FL display will appear software version below.

Destination FL Display
U2 U2 1.06A
CA2 CA2 2.06A
CEL CEL 3.06A

20) Confirm that it shows version above which means software upgrade is successful.
21) Then, power off the unit.

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 Hold

22) Hold the [MUTING] button and [TUNING MODE] button (as shown below), and Power on the unit.
STR front panel FL display will show “CLEARING” followed by “CLEARED” and then the unit will Power
off automatically.

Hold Hold

23) Unplug the AC cord.

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