MySejahtera: How can we help you today?

 Do I have to click on the check out button every time I leave a place?

 I have indicated in the interactive helpdesk that I have chronic illness, but am
yet to receive an appointment.

 I'm a pregnant / breastfeeding mother but yet to receive appointment.

 I have registered for vaccination way back in February / March, but yet to
receive an appointment.

 I want to delete the previous account, will the information for vaccination in my
old account appear in the new account.

 My appointment on the website / card the date is different to MySJ app date.
Which one should I follow?

 When I click on my vaccine dependent to view digital certificate it shows mine

instead of his / her digital certificate. How do I check?
 My dependent has completed his / her vaccine, now I want to transfer his / her
details to their own MYSJ account so the digital certificate will appear in their
own account.

 What is the health status which is allowed to enter PPV ?

 I've received my first dose overseas, how do I get my second dose in Malaysia?

 Why did my status change to close contact?

 Why my digital certificate turn to white and I'm in partially vaccinated status?

 Why I don't have the check-out button after update the latest app?

 Why is my status still at high risk?

 User click download for the digital certificate the error shows as 'Vaccination
record doesn't exist in VMS blockchain system'

 How to change D.O.B?

 AVaccination Appointment

 B60 years old and above but haven't received my appointment (Phase 2)

 CI want to update my Name, IC / Passport, User ID or delete my account.

 DI have 'Refresh' my profile and my timestamp isn't changing.

 EIalready finished my quarantine but my health assessment status hasn't been

updated

 FI am COVID-19 positive and would like to report my results.

 GI want to update my COVID-19 Self Test Report

 HI want more information on VACCINE- COVID 19 (Phase 2)

 II am unable to register
 JI can't login to the app

 KI have a question about my risk category / health assessment

 LI have an issue with my QR code / Check-in

 MI have been vaccinated but my digital certificate is missing

 NIhave received my vaccination overseas and would like to obtain my digital

certificate in MySejahtera

 OOther queries?