WEEK 2 + Activities: Children carry papper lanters, eat

mooncakes
1/ADVANTAGES AND DISADVANTAGES:
*ADVANTAGES: CARNIVAL:

+Revenues +is celebrated in South American, nations, takes

place
+Local people income
+colorful, creative customes worn
+Preserve the heritages
+many different kind of samba, dances
* DISADVANTAGES:
+biggest festival, considered “ the greatest” of the
+Pollution Earth
+Adversely affect children’s ethnic minority + Attract 5 million people to see the spetacle
+Dilute local culture BUON ME THUOT CITY
+Adjust to foreign tourist’s tasks +In March of every 2 years
2/DEEP CULTURE AND SURFACE CULTURE +To home the coffee tree and promote coffee brand
of BUON ME THUOT CITY
*DEEP CULTURE:
+Activities: Free coffee drinking, visiting coffee
+ Traditional custome
stores.
+Religious architecture ( church, temple)
FIREWORKS:
+Ritual (eg: shrine - Japanese temple, mosque –
+ Annual international festival
Muslim temple)
+ 2-3 day organized in VN
+Tradiotional means of transport
2/ Why do tourists visit this area? Analyse your
*SURFACE CULTURE:
area in terms of what it offers in the following
+ View categories? Coursebook/17

+ Traditional arts Central Highlands

+Eye of detail + Culture ethics minority groups tourism

WEEK 3: + Climate: cool 17 – 25

1/Describle in words a famous festival in VN/ in + Sports: climbing mountain tourism

other country?
+Entertainment: flower festival, photography
+Where: East – Southeast Asia tourism

+When: 15th, the 8 th of lunar month + Landscape: waterfalls, national parks

+Orgin: In VN – the best known tale is about a man South Central Coast
named Cuoi who hung on to a noopal tree as it
*Sea tourism: My Khe Beach, Nha Trang Beach, Ky
floated up to the moon.
Co Beach, Mui Ne Beach
*Island: Cu Lao Cham, Ly Son, Phu Quy, Hon
Rom, Hon Tre WinWord, Nha Trang
+Mountains: Ba Na Hill, Hai Van Pass
+ History and culture: Hoi An Ancient Town, My
Son scantuary, Cham Tower, Kate festival
+Eco – tourism: 7 are coconut forest
NORTH MOUNTAIN AND MIDLANDS
+ Eco- tourism: Moc Chau, Sa Pa
+ Religious tourism: Phu Tho Hung Temple, Bai
Dinh Pagoda
+ Sport discovery tourism: Fansipan, Ma Pi Leng
mountain pass
+ Historical tourism: Pac Po Cave
+ Cultural tourism: Lao Cai (Dao ethnic) 
minority group
MEKONG DELTA
+ Sport activities: boating fishing, racing
+ Culture multi – culture: Kinh, Chinese, Khmer,
Cham, Cambodian ( renovated traditional singing )
+Home of “ cai luong” and ao ba ba
+ kind and caring people
+Entertainment: floating markets, eco – tourism, …
+Landscapes, rivers and cannals
+Climate particularlu suscaptible to floods, 2 main
season: dry and monsoon
WEEK 5:
Tour schedule (Itinerary) Planning
EX1: Phu Quoc Amazing
+Accommodation: 5 - star resort JW Marrot
+Transport: Flight and Bus
+Price: 10 million/ person for 3 days 2 nights ( full
packaged)
+ Tour guides availaible (included)
+Summarize basic itinerary:
Day 1: book –in, dinner by the beach
Day 2: Visit 4 islands in Pearl Village
Day 3: Visit Phu Quoc pepper farm and check out
EX2: Highland Tour ( 2 days 1 night)
+ Accommodation: Homestay
+ Transport: 8 hours ride ( HCM – Dalat)
+ Price: 3 – 4 million 2.890.000/person (15% for
couple )
+ Included tour guide + breakfast (10% VAT)\
+ Scheducle Summary:
Day 1: Pick up, meals, visiting landmarks cultuaral
exchange w/loards
Day 2: Visit Dray Sop Waterfall and other natuaral
wonders  go home
EX 3: DA LAT – THE CITY OF FLOWER
3 DAYS – 2 NIGHTS
+ Accomodation: 4 stars hotel ( Sunny, TTC, Ngoc
Lan, Sai Gon, Da Lat,..)
+Transport: private car ( 16 – 45 seats)
+Price: 3,330,00 VND
+ Included: all entrance fee, meal, English speaking
tour guide, car
+Excludes: Not mention on programs
+ Scheducles:
Day 1: HCM city – Da Lat city (B/LD)
+ Pick – up, have a meal, visit Truc Lam Zen
Pagoda
Day 2: City tour DaLat ( B/L/D) 2/Why do patients want medical tourism?

+Visit Cau Dat Tea Hill, Da Lat Flower Garden, • Lower cost (Viet Kieu (overseas
Bao Dai King Palace Vietnamese- dental care)

Day 3: Da Lat – HCM (B/L) • Timely alleviation of pain and disability

+Da Lat Market • Access to innovative procedures

+ Come back to SG • Exotic locations and travel ‘mystique’

EX4: Nha Trang – Bright Summer ( 30 people) • Privacy – particularly for some cosmetic
procedures
+Accommodation: Sheraton Nha Trang Hotel 8 Spa
3/How does the ‘commoditization of care’ affect
+Transport: bus – line clinical decision making?
+ Price/ discount if any: 5 million/ person (include • Potential predisposition to
breakfast in the first 02 days) recommend surgical / more
complex procedures over
+Tour guide: 2
conservative Rx
+Summarize:
• Potential risk of minimizing risks to
Day 1: 9 pm - 5 am: HCM – Nha Trang avoid “losing a client”

6 am – 10 am: Breakfast + sightseeing, Po • Potential risk of focus on visible

Nagar Cham Pagoda, Long Son Pagoda, Na Thrang signs of quality / luxury over
Ca Cathedral medical quality assurance

10 am – 5 pm: Lunch + individual activities • Are patients overly optimistic about

potential benefits, and under-
5 pm – 10 pm: Gala Dinner informed / inadequately aware of
potential risks?
Day 2: 6 am – 5 pm: Vinpearland Nha Trang of Viet
Nam, Thap Ba Hot Springs Centre, Dam Market and • Once patients have paid a broker
get back to HCM city fee, are they pre-disposed to opt for
surgery even if this is not the most
1/ Why do countries promote medical tourism?
appropriate care?
• Money!
4/ Why should a country try to promote MICE
• Boost tourism revenues tourism?

• Generate foreign exchange • High revenues- Size of market

• Increase gross domestic product • Come year round / mainly off season

• Improve medical services • Value sensitive / not price

• Upgrade services / resources • Use multiple services

available to citizens
• Future business: leisure + business +
• Stem ‘brain drain’ to other countries education
 • provide a good image of a country
• Reduce seasonal limitations, esp in low
seasons
• Bring together different industries (catering,
event organizing, entertainment, etc.
5/How can hotels make sure their important
guests, e.g. VIP (Very Important Person), CIP
(Company Important Person), & VVP (Very
Valuable Person) enjoy a superior service and
will come back next time?
6/How can hotels make sure their important
guests, e.g. VIP (Very Important Person), CIP
(Company Important Person), & VVP (Very
Valuable Person) enjoy a superior service and
will come back next time?
7/ HOW TO MAKE BUSINESS TRAVELERS’
STAY ENJOYABLE:
- Run a platform and log special information about
the VIP, CIP, VVP, etc. to cater to their special
needs
- Promotion (loyalty programs, etc)
Hotels
- Location
- Pick-up service (shuttle bus, etc.)
- Rooms, halls for business meetings (well-
furnished business centers with public
addressing system, ect.)
- Express check-in & check-out
- Lounge bars
- Room views
- Security guards
8/Local authorities (grant a permit or not? Why)
• Resettlement plan, compensation rates
• Enough jobs for local residents?? On-the-
job training??
• Solutions to minimize damage to the
environment
• Solutions to solve security issues
9/Project developer (total area, facilities, how to
minimize negative environmental impacts)
• Cultural exchange (promote local food and
culture)
• Cash flow to make up for loss of farm land
and primitive forests
• Job opportunities for locals, etc.
• Promoting tourist spots around the city
• Contributing to the local budget
10/Local residents (for/ against the project)
• Capacity of nature is not adequate to sustain
the project development
• May lead to deforestation and loss of the
habitat for the iconic animals
• Noise, air, water pollution- adversely impact
the biodiversity, scare the doucs away,
affect local residents
11/Animal activists/ natural resources watchdog
(measures/ penalties for envi violations)
• Raise tourist awareness of environmental
protection
• Build waste water system
• Make sure the habitat in the zoo is an exact
replica of that of the real doucs’ habitat.
• Make sure measures are taken to deal
properly with poaching and deforestation,
etc.