Course Code: TE- 4401

Course Name: Advanced Apparel Manufacturing Engineering-I

Credits: 03

Course Instructor
Forkan Sarker, Ph.D
UN Fellow, Commonwealth Scholar
Ph.D in Materials(The University of Manchester,UK)
MSc in Advanced Materials (University of Bolton, UK )
B.Sc. in Textile Technology (Dhaka University),
Assistant Professor, Department of Textile Engineering
Dhaka University of Engineering and Technology, Gazipur
 Lecture-2
(Introduction to quality control in apparel industry)
 Quality assurance
Quality assurance is the “process of designing, producing,
evaluating, and assessing products to determine that they meet
the desired quality level for a company’s target market” (Kadolph,
2007, p. 6).
 Quality control
Quality control is generally understood as assessing for quality after
products have already been manufactured and sorted into
acceptable and unacceptable categories.
 Quality
Quality is a multifaceted concept that describes how well a service,
process, material, or product possesses desired intangible or physical
attributes (Kadolph, 2007).

Quality -actually the ultimate customer satisfaction towards a product.

Quality requirement in apparel industry
1. Understanding the customers' quality requirements.

•Collect Direct Feedback from

Your Customers. Customer feedback is one of the easiest ways
to find out what your customers like, want, and dislike. ...
•Keep a Close Eye On Your Competitors. ...
•Create a “Customer Needs Statement” ...
•Plan How to Implement Customer Needs into Your Operations.
2.Organizing & training quality control department
3.Ensuring proper flow of quality requirements to the QC
department.
4. Ensuring proper flow of quality requirements to the Production department
•Establishing quality plans, parameters, inspection systems,
frequency, sampling techniques, etc..
Inspection, testing, measurements as per plan
•Record deviations
•Feed back to Production Department.
•Plan for further improvement.
 Establishing the Quality Requirements
• Getting customers specifications regarding the quality
• Referring our past performance
• Discussing with the Quality Control Department
• Discussing with the Production Department
• Giving the Feed Back to the customers
• Receiving the revised quality requirements from the
customers
• Accepting the quality parameters
 Aspects of quality

•Good Design- Looks and style

•Good functionality- it does the job well
• Reliable- acceptable level of breakdowns or failure
•Consistency
•Durable- lasts as long as it should
• Good after sales service
•Value for money
 Advantages of quality control

With quality control, inspection is intended to prevent faulty

products reaching the customer. This approach 5 means having

specially trained inspectors, rather than every individuals being

responsible for his or her own work. Furthermore, it is thought that

inspectors may be better placed to find widespread problem across

an organization
 Disadvantages of quality control
A major problem is that individuals are not necessarily encouraged to
take responsibility for the quality of their own work. Rejected product is
expensive for a firm as it has incurred the full costs of production but
cannot be sold as the manufacturer does not want its name associated
with substandard product. Some rejected product can be re-worked, but
in many industries it has to be scrapped – either way rejects incur more
costs, A quality control approach can be highly effective at preventing
defective products from reaching the customer. However, if defect levels
are very high, the company’s profitability will suffer unless steps are
taken to tackle the root causes of the failures
 Quality Principles
“A quality management principle is a comprehensive and
fundamental rule/ belief, for leading and operating an
organization, aimed at continually improving performance
over the long term by focusing on customers while
addressing the needs of all other stake holders”

1: CUSTOMER FOCUS
2: LEADERSHIP
3: INVOLVEMENT OF PEOPLE
4: PROCESS APPROACH
5: SYSTEM APPROACH TO MANAGEMENT
6: CONTINUAL IMPROVEMENT
7: FACTUAL APPROACH TO DECISION MAKING
8: MUTUALLY BENEFICIAL SUPPLIER RELATIONS
Organisations who are monitoring the quality in the apparel industry:
1. American Association of Textile Chemists and Colorists –AATC
2. American Society for Testing and Materials-ASTM
3. American Society for Quality-ASQ
4. American Apparel and Footwear Association-AAFA
5. Textile Clothing and Technology Corporation –TC
6. American National Standards Institute –ANSI
7. International Organization for Standardization-ISO

These organizations publish industry-wide standards or “commonly

agreed on aid for communication and trade; a set of characteristics or
procedures that provide a basis for resource and production decisions; a
product that meets all specifications and company or product
requirements” (Kadolph, 2007, p. 551).