ENGLISH

First Quarter-Module 3
Employing the appropriate communicative styles
for various situations
(intimate, casual, conversational, consultative, frozen)
English- Grade 9
First Quarter-Module 3: EN9HG-IIe-20: Employ the appropriate communicative
styles for various situations
First Edition, 2020

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Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio
Development Team of the Module
Writer: Stella Maris A. Veloso
Editors: Sonia Lauronal, Sherlane Kate Laluna, Resdale Venz Palabrica, Imelda Lazaga
Reviewers: Christy Kimeiafar, Blessilda Pitogo
Illustrator: Larisa N. Prado
Layout Artist: Achilles B. Mendez
Quality Assurance Team: Emma C. Olandria (Moderator, English-Key Stage 3)
Emilia S. Ibones (Evaluator for Grade 9 English)

Management Team:
Schools Division Superintendent:
Marilyn S. Andales, CESO V
Assistant Schools Division Superintendents:
Cartesa M. Perico
Ester A. Futalan
Leah B. Apao
CID Chief: Mary Ann P. Flores
EPS in LRMS: Isaiash T. Wagas
EPS in English: Ma.Chona B. Redoble

Printed in the Philippines by:

Department of Education – Region VII, Division of Cebu Province
Office Address: IPHO Bldg., Sudlon, Lahug, Cebu City
Telefax: (032) 255-6405
E-mail Address: cebu.province@deped.gov.ph

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 ENGLISH
First Quarter-Module 3
Employing the appropriate communicative styles
for various situations
(intimate, casual, conversational, consultative, frozen)

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Points to Ponder!
Key Message

For Educators:
Learning is a constant process. Amidst inevitable circumstances, Department
of Education extends its resources and looks for varied ways to cater your needs and
to adapt to the new system of Education as a fortress of Learning Continuity Plan.
One of the probable solutions is the use of Teacher-made Educational Modules in
teaching.

You are reading the English- Grade 9: First Quarter Alternative Delivery
Mode (ADM) Module on the “Employ the appropriate communicative styles for
various situations (intimate, casual, conversational, consultative, frozen),
EN9G-IIe-20” as written and found in the K-12 Most Essential Learning
Competencies.

The creation of this module is a combined effort of competent educators from

different levels and various schools of Department of Education-Cebu Province. In
addition, this module is meticulously planned, organized, checked and verified by
knowledgeable educators to assist you in imparting the lessons to the learners while
considering the physical, social and economic restraints in teaching process.

The use of Teacher-made Educational Module aims to surpass the challenges

of teaching in a new normal education set-up. Through this module, the students are
given independent learning activities, which are embodied in the Most Essential
Learning Competencies based from the K-12 Curriculum Competencies, to work on
in accordance to their capability, efficiency and time. Thus, helping the learners
acquire the prerequisite 21st Century skills needed with emphasis on utmost effort in
considering the whole well-being of the learners.

In addition to the material in the main text, you will also see this box in the
body of the module:

Notes to the Teacher!

This part of the module gives you helpful tips,
suggestions or strategies that will make the learning
process easy and efficient to the learners.

As the main source of learning, it is your top priority to explain clearly on how
to use this module to the learners. While using this module, learner’s progress and
development should be recorded verbatim to assess their strengths and weaknesses
while doing the activities presented independently in the safety of their homes.
Moreover, you are anticipated to persuade learners to comply and to finish the
modules on or before the scheduled time.

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Points to Ponder!

For the Learners:

As a significant stakeholder of learning, Department of Education researched
and explored on innovative ways to address your needs with high consideration on
social, economic, physical and emotional aspects of your well-being. To continue the
learning process, DepEd comes up with an Alternative Delivery mode of teaching
using Teacher-Made Educational Modules.

You are reading the English- Grade 9: First Quarter Alternative Delivery
Mode (ADM) Module on “Employ the appropriate communicative styles for
various situations (intimate, casual, conversational, consultative, frozen)
EN9G-IIe-20” as written and found in the K-12 Most Essential Learning
Competencies.

This module is especially crafted for you to grasp the opportunity to continue
learning even at home. Using guided and independent learning activities, rest
assured that you will be able to take pleasure as well as to deeply understand the
contents of the lesson presented; recognizing your own capacity and capability in
acquiring knowledge.

This module has the following parts and corresponding icons:

The first part of the module will keep you

on tract on the Competencies, Objectives
and Skills expected for you to be
developed and mastered.

This part aims to check your prior

WHAT I KNOW knowledge on the lesson to take.

This part helps you link the previous lesson

WHAT’S IN to the current one through a short
exercise/drill.

The lesson to be partaken is introduced in

WHAT’S NEW this part of the module creatively. It may be
through a story, a song, a poem, a problem
opener, an activity, a situation or the like.

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 A brief discussion of the lesson can be
WHAT IS IT read in this part. It guides and helps you
unlock the lesson presented.

A comprehensive activity/es for

independent practice is in this part to
WHAT’S MORE
solidify your knowledge and skills of the
given topic.
This part of the module is used to process
WHAT I HAVE LEARNED your learning and understanding on the
given topic.
A transfer of newly acquired knowledge
WHAT I CAN DO and skills to a real-life situation is present in
this part of the module.

This activity assesses your level of mastery

towards the topic.

In this section, enhancement activities will

be given for you to further grasp the
lessons.

This contains answers to all activities in the

ANSWER KEYS module.

At the end of this module you will also find:

References Printed in this part is a list of all reliable

and valid resources used in crafting and
designing this module.

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In using this module, keep note of the fundamental reminders below.
1. The module is government owned. Handle it with care.
Unnecessary marks are prohibited. Use a separate sheet of paper
in answering all the given exercises.

2. This module is organized according to the level of understanding.

Skipping one part of this module may lead you to confusion and
misinterpretation.

3. The instructions are carefully laden for you to understand the given
lessons. Read each item cautiously.

4. This is a Home-Based class, your reliability and honor in doing the

tasks and checking your answers are a must.

5. This module helps you attain and learn lessons at home. Make sure
to clearly comprehend the first activity before proceeding to the next
one.

6. This module should be returned in good condition to your

teacher/facilitator once you completed it.

7. Answers should be written on a separate sheet of paper or

notebook especially prepared for English subject.

If you wish to talk to your teacher/educator, do not hesitate to keep in touch

with him/her for further discussion. Know that even if this is a home-based class,
your teacher is only a call away. Good communication between the teacher and
the student is our priority to flourish your understanding on the given lessons.

We do hope that in using this material, you will gain ample knowledge and
skills for you to be fully equipped and ready to answer the demands of the globally
competitive world. We are confident in you! Keep soaring high!

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 Good day, dear learner!

This module is solely prepared for you to access and to

acquire lessons befitted in your grade level. The exercises, drills and
assessments are carefully made to suit your level of understanding.
Indeed, this learning resource is for you to fully employ the
appropriate communicative styles for various situations
(intimate, casual, conversational, consultative, frozen) (EN9G- IIe-
20). Independently, you are going to go through this module following
its proper sequence. Although you are going to do it alone, this is a
guided lesson and instructions/directions on how to do every activity is
plotted for your convenience.

Using this learning resource, you are ought to employ the appropriate
communicative styles for various situations (intimate, casual, conversational,
consultative, frozen) EN9G-IIe-20 as inculcated in the K-12 Most Essential
Learning Competencies.

At the end of this module, you are expected to achieve the following
objectives:

● differentiate types of communicative styles;

● employ the appropriate communicative styles for various
situations; and
● use communicative styles with tactfulness in communicating with
others.

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 WHAT I KNOW
Test I: Directions: Answer the following 4 PICS ONE WORD puzzle.

What word can you think of when you see the pictures?

Answer:

_____________
Test II: Directions: Describe what the person or persons in the picture are talking about
and in what manner they communicate to their listener/s.

_
A
_

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 _
B
_

C _

_ _

D _

E _

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 WHAT’S IN
Directions: Match the communication situations in Column A with the
communicative styles in Column B.

COLUMN A COLUMN B

1. Our parish priest gave a very inspiring A. Intimate

and timely homily to his parishioners.

2. Jose sincerely proposes his love B. Frozen

to Maria.

3. My classmates shared their experiences C. Conversational

thru online.

4. The doctor talked to his patient about D. Casual

his medication.

5. The students always recite the Lord’s E. Consultative

Prayer before starting the day.

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 WHAT’S NEW

Directions: Fill in the missing parts of the dialogues with appropriate response then
answer the questions given.

Dialogue A

System: Hi!
User: _ _
System: Hello, how may I help you?
User:
System: What is your question?
User:
System: I can help you with that, what is your account number?
User:
System: Okay, your account balance is P205.00 pesos for this month.
User:

Dialogue B

Mother: You seem not feeling well, what’s wrong?

Father:
Mother: Oh! Let me get you some medicine.
Father:
Mother: You should take an extra care for yourself. It’s hard to get sick
nowadays.
Father:
Mother: How are you feeling now?
Father:

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Dialogue C

Friend 1: Hello, what’s up? What makes you busy?

Friend 2:
Friend 1: Can we have a gig?
Friend 2:
Friend 1: When can we have it? I can’t wait.
Friend 2:
Friend 1: See yah!

1. How did you come up with the right response?

Answer: _ __

2. What have you noticed of the language used in the dialogue?

Answer _______________________

3. Does the kind of language matter in communication? Why?

Answer: _

4. What communication style do you usually use when communicating?

Answer: _

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 WHAT IS IT

Each person has a unique communication style a way in which he or she

interacts and exchanges information with others. It is important to understand each
communication style and why individuals use them. Individuals have various
preferences for both communicating with others and interpreting the communications
from others. Good communication skills require a high level of self- awareness. One
can make another person more comfortable with him or her by selecting and
emphasizing certain behaviors that fit within his or her personality and resonate with
another.

A speech style, according to Martin Joos (1976), a linguist and German

professor, refers to the form of language that the speaker utilized which is
characterized by the level of formality. Speech style is identified into five types:
intimate, casual, conversational, consultative and frozen.

Intimate Style

Intimate language style is the most casual

style in communication. It is usually used
between family members, close friends,
couple, and all of relation that show
intimacy

Friend

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 Casual Style

This is conversational in tone. It is the

language used among and between friends,
a way of talking that you use with people
that you are close to and trust. Words are
general, rather than technical. This register
may include more slang and colloquialisms.
There are different words, phrases, and ways
of speaking that you can use with your
friends, your family members, and with
people who are a similar age, social status,
and personality to you.

Examples:
What’s up?
How is it going?
Will you please excuse me for a moment?

Conversational

A writing style that uses first and second person

constructions, active voice and speech- like
phrases, speaking with a friendly human voice
and using polite wording.
Your goal is to communicate with your audience
rather than speak to them. You seem
spontaneous and natural despite having
practiced your speech.

Examples:
• “If you’re interested in learning more, you can get all of the
details here”.
• “Often you might find it difficult to move forward in situations
like these “.

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 Consultative
A conversational style in which the
Speaker constantly observes listener's
verbal and nonverbal cues for feedback.
• What the speaker will say next depends
on the feedback provided by the
listener. It is the register used when
consulting an expert such as a doctor. The
language used is more precise. The
speaker is likely to address the expert by a
title such as “Doctor”, “Mr.” or “Mrs.”

Examples:

Student-teacher
• When a student is talking to his/her teacher
Doctor-patient
• When a doctor talking to his patient
Employer-employee
• When an employer talking to his employee

The two defining features of this style are:

• The speaker supplies background information
• The listener participates continuously.

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 Frozen
Frozen speech style is usually used in
formal settings. It is the most formal style of
communication wherein the audience is not
allowed to raise questions to the speaker. It
does not change. It has a fixed and static
language and uses long sentences with good
command of grammar.
This type of language is often learned and
repeated by role.

f the Constitution

Examples:

• Speeches
• Pronouncements made by judges
• Announcements

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 WHAT’S MORE

Directions: Identify the speech style appropriate to the following situations.

1. talking to a counselor or a physician

2. inquiring on how to enroll

3. delivering an oratorical speech

4. communicating while playing sports

5. reading school policies

6. praying before meals

7. having one-on-one conversation with a stranger

8. chatting with friends about planned vacation

9. reading the pledge of loyalty

10. talking and laughing about memorable experiences

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 WHAT I HAVE LEARNED

Directions: Enumerate the different communicative styles and cite the reasons why
there is an appropriate language for a particular style used.

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 WHAT I CAN DO

Directions: Answers the questions correctly.

1. What have you realized after performing the above activities? Did you find
it beneficial? Why?

_
2. What experience you had that made you realized the importance
of selecting appropriate style in communication?

_ _
3. How important is communication in understanding one’s emotion and
feelings?

4. What communication style do you prefer in dealing with others? Why?

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 ASSESSMENT

Directions: Supply the missing parts of the dialogue based on the situations below
and be sure to use appropriate language in your statements.

Consider these situations:

A student received academic recognition from the school.
How do you think, a parent would speak to the teens nowadays?
Would others, such as a friend or a teacher, speak to them in the same manner?

Dialogue A

Parent: Hello dear. I was called by your teacher

a while ago.

Son/Daughter:_ .

Parent: Yes, you have two academic awards.

Son/Daughter:_ .

Parent: Congratulations!

Dialogue B

Teacher: Good day, class! I will be sending

communication letter to your parents
today. Please hand this letter to your
parents.
Student: .

Teacher: This is all about your class standing.

Student: .

Teacher: See you on the recognition day.

Congratulations in advance.

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Dialogue C

Friend: You seem so happy today. Is there any

good news?

Student: .

Friend: Wow! Great! I am proud of you.

Student: .

Friend: Let’s celebrate!

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 ADDITIONAL ACTIVITY

Directions: Post and share at least three (3) communication situations which you
engaged in and identify the speech style used. Refer to the rubrics
given.

Rubrics

Indicators:

There are at least three to four sentence-paragraph.

There must be three communication situations presented.
There is evident use of communication style.
The content, organization and style are coherent to the topic.
There is no error in grammar, spelling, capitalization and punctuation.
30 pts – All indicators are met.
25 pts – Four indicators are met
20 pts – Three indicators are met.
15 pts – Two indicators are met.

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 ANSWER KEYS

What’s More
What I Know
1. consultative
Test I. COMMUNICATION
2. consultative
Test II. Answers may vary.
What’s In. 3. frozen

1. C 4. casual
2. A
3. D 5. frozen
4. E
5. B 6. frozen

What’s New 7. intimate

Dialogue A - Answers may vary. 8. casual

Dialogue B - Answers may vary. 9. frozen

Dialogue C - Answers may vary. 10. casual

1-4 - Answers may vary.

What I have learned - Answers may vary.

What I can do - Answers may vary.
Assessment
Dialogue A Answers may vary.
Dialogue B Answers may vary.
Dialogue C Answers may vary.
Additional Activity - Answers may vary.

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References

Department of Education Curriculum and Instruction Strand. K to 12 Most

Essential Learning Competencies with Corresponding Codes. P. 140,
accessed by July 15, 2020, K-to-12-MELCS-with-CG-Codes.pdf
buenavistanhs,weebly.com, accessed by: July 31, 2020
https://buenavistanhs.weebly.com/uploads/7/2/2/8/7228051/oral_communication_in
_context__lm_for_shs.pdf?fbclid=IwAR0iivfmj53jxaTMtI6s1imB2lSE3ftxmzMlkD4El
o3jAvxw1w0kzeFltuI.p.41
lrmds.deped.gov.ph., accessed by July 15, 2020 https://lrmds.deped.gov.ph/
slideshare.net, accessed by July 20, 2020
https://www.slideshare.net/EjeSeastres/oral-communication-types-of-speech-style
http://clipartmag.com/open-book-clipart-png
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https://search.creativecommons.org/photos/a6d514f2-0714-43ec-829a-
6eab08ba5ab9

philstar.com, accessed by July 29, 2020

https://www.philstar.com/headlines/2020/07/06/2026092/palace-studying-options-
sona-2020

doh.gov.ph, accessed by July 29, 2020

https://www.doh.gov.ph/sites/default/files/basic-
page/SoMe4AYRH%20Guide_Updated-min.pdf
clipartmax.com, accessed by July 31, 2020
https://www.clipartmax.com/middle/m2i8G6m2m2d3H7H7_mother-child-clip-art-
mother-and-daughter-cartoon/
wikiclipart.com, accessed by July 31, 2020 https://wikiclipart.com/grinch-
clipart_12156/

clipartpanda.com, accessed by July 31, 2020

http://www.clipartpanda.com/categories/conversation-clipart

freepik.com, accessed by July 30, 2020 https://www.freepik.com/premium-

vector/doctor-patient_5338299.htm

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vectorstock.com, accessed by July 30, 2020
https://www.vectorstock.com/royalty-free-vector/mass-or-service-in-a-church-
vector-18646902

123rf.com, accessed by July 30, 2020 https://www.123rf.com/stock-

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clipart-library.com, accessed by July 30, 2020 http://clipart-

library.com/clipart/1474408.htm

clipart.com, accessed by July 29, 2020 https://clipartart.com/categories/talk-to-a-

parent-clipart.html

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For inquiries or feedback, please write or call:
Department of Education– Region VII, Division of Cebu
Province
Office Address: IPHO Bldg., Sudlon, Lahug, Cebu City

Telefax: (032) 255-6405

cebu.province@deped.gov.ph
Email Address:

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