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INVESTMENT MANAGEMENT

Unit Guide

Trimester 2 2021
FIN301 INVESTMENT MANAGEMENT
TRIMESTER 2 2021
CONTACTS
Ms Tran Dai Trang
Unit Instructor
Email: annydaitrang@gmail.com
An Nguyen
Program 17 Pham Ngoc Thach Street, District 3, HCM City
Administrator
Phone: 08 54465555 (Ex: 124) Email: an.nguyen@isb.edu.vn

About Invesment Management (FIN301)

UNIT OVERVIEW

This unit analyses companies from a fundamental perspective in order to derive an intrinsic value for
securities. The focus is on the attempt by active investors to identify mispriced securities using publicly
available information, company reports and financial market information. The analytical techniques of
financial statement analysis (e.g. fundamental analysis, free cash flow analysis and pro-forma analysis)
and the issue of the “reliability” and “quality” of publicly available information are discussed and
explored. Those contemplating careers in investment banking, financial consulting, trust funds,
superannuation funds, hedge funds, and brokerage firms will find this applied unit both useful and
interesting.

PRE-REQUISITES

MAN-101

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Assessment Information
UNIT LEARNING OUTCOMES
The table below outlines the unit learning outcomes (ULOs) for this unit. Upon completion of this unit,
students will be able to:

This course sets out to provide delegates with a comprehensive understanding of corporate
treasury, investment and the stock market. Understanding what the financial market is, how is
Content the Investment processing, how securities are traded and the implementation of stock selection
Synopsis in the market. A part of investment process to call for investment from investor will be covered
as well, the student may have an idea on how a fund processing to be made and what is the
most critical part of it.
Upon the course, the students will be able to:
1. Understand the concepts and Investment Environment
2. Understand the Asset classes and Financial Instruments, difference types of Funds and
Learning Securities
Outcome
3. Understand on the difference between Qualitative and Quantitative Analysis Stock Selection
4. Understanding the process of fund raising, pitching investors, negotiating the deal and
everything else start-up need to know
Skills:
1. Be able to understand and interpret theories and concepts relating to Investments
2. Be able to distinguish between Qualitative and Quantitative analysis
3. Be able to read financial reports for investment decision
4. Be able to understand what is the Ethical conduct of an analysis and how to apply it in real
life
5. Be able to understand how a fund-raising process and how to implement it in real life
Behavioral Competency:
1. Absenteeism is no more than 20% of the course hours
2. Read the main text prior class hours and complete all the assignments within the prescribed
date
3. Respond immediately and appropriately when confront with Investments issues.

PROGRAM LEARNING OUTCOMES


In line with its focus on assuring students’ skills in unit learning outcomes 1-5 above, this unit is also
responsible for introducing/developing/assuring the following program-level learning outcomes
(PLOs):

Knowledge & Application


1. Solid understanding and competency of appropriate application of business discipline-specific
knowledge.
Communication
2. Competency in professional written and oral communication suited to multiple audiences and
contexts.
Teamwork
3.
Effective collaboration in teamwork or other tasks in organizational settings.
Critical thinking
4.
Critical thinking through appropriate observing, analyzing and reasoning, etc.
Problem solving
5.
Effective and constructive problem solving.
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Ethics
6.
An ethical perspective, including an understanding of the ethical responsibilities of organizations. 
Cultural Diversity
7. A global mindset, including an understanding of the different business settings, the ability to identify
foreign market potentials, to diagnose cross-cultural communication problems and propose
appropriate solutions.

ASSESSMENT SUMMARY
VALUE
ASSESSMENT ITEM DUE DATE LEARNING OUTCOMES
(%)
Class attendance, participation and
discussion each session (Individual), Case study for
1. Session 5 10% LO1-LO4
short presentation (Financial Report reference available
Analysis)
Group presentation and assignment –
an investment proposal to call for Session LO2-LO4 Case study for
2. 30%
investment (startup business) (3,000 13,14 reference available
words)
Mid-term exam (75 minutes) LO1-LO3
3. (Individual)/group assignment on Session 9 20%
Portfolio Management
2 Video clips/Graph of a topic Session LO1-LO4 Case study for
4 10%
(Group) (5-8 minutes) (each 10%) 3,13,14 reference available
Final exam for advanced level LO1-LO4
5 Session 15 30%
(Individual) (75 minutes)

Final marks and grades are subject to confirmation by the School Assessment Committees which may
scale, modify or otherwise amend the marks and grades for the unit, as may be required by University
policies.

 Note: To successfully complete this unit, students must:


 Achieve a minimum of 50 marks;
 Complete all assessment items. It is recommended that students complete all available
assessment elements in order to maximize marks. An automatic Fail Non — Submission (FNS)
grade will be awarded if any assessment task is not submitted/completed as per the details
specified;
 Attend 80 per cent of class time. See attendance requirements in the section of class policies
and rules below.

Assessment 1: Class attendance, participation & discussion


(Individual) (10%)
Due: Ongoing throughout the duration of the course for contribution and session 5 for group short
presentation.
 In every class, students will be assigned to work in groups to read, solve exercises and discuss a
topic of case studies.
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 Class attendance, participation and discussion includes coming to class prepared and on time,
taking part in class discussions (this involves listening/reading as well as writing/speaking and
completing all in-class activities), asking questions, contributing your knowledge and insights
in whatever form is appropriate, and striving to make all your contributions excellent. It also
includes doing the required reading, writing, and presenting for each class.
Marking criteria and standards
Criteria Details Marks

Financial Report Analysis Perform Financial reports analysis by an extensive


analysis of financial statements, break down the most
important methods, types, and approaches to financial
analysis.

(1) income statement, (2) balance sheet, (3) cash flow,


and (4) rates of return. 30
Figure out what is the positive and negative point of the
company throught FS analysis.
Giving an recommendation to investor what should to
consider before investment/divesting the security. 30
Methodology and research Methods for data collection, source of data, and
techniques to analyze data and the findings from the
study. 20

Presentation flow and relationship The presentation of findings should be a length of


with audience approximately 5 minutes – 10 mins and for those
who handle audience smoothly and efficiency to 20
achieve best scores

Assessment 2: Project report (Group) (30%)


Due: Group Presentation will be held by session 13-14 and the full version by the end of the
Session 15. Submission is via the unit’s LMS site. The file can be a Word or PDF document
 This assessment is group work and relates to the project plan submitted by each team. Each
report will be evaluated against the assessment matrix discussed in the consultation period with
the unit coordinator and against the tasks at hand, as well as against the professional standards
in place in the consulting and community sector respectively.
 A presentation to require before a word/pdf issuance, it will be presented in front of investors to
call for investment, target to achieve is persuading investor why they should not miss to invest
in your business idea and show how is your business potential in the market.
Marking criteria and standards
Criteria Details Marks

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Contents of Your Winning Business idea: to explain the characteristics of
Business plan your products and services and how they differ 30
from similar products and services along with
anticipated customer reactions to these
characteristics. Be sure to describe any unique,
value-added of your product or service provided
to the customers and how this will give your
company the competitive edge.

Business plan: The business plan is evidence of 30


your initiative. It shows that you have the
discipline to focus your energies on an important
project that you understand how to achieve
progress and growth, acknowlegde associated
risk, solve problems along the way and achieve
ultimate goals. Your business plan to show your
vision and allow you to structure your ideas into
reality. It should show how you are going to
reach your objectives, showing your every step of
the way to reach objective. 20

Investment Teaser: Laying out a master


blueprint from your business plan will be your
initial selling tool, your business resume, your
heart and soul when attracting money to your
project, potential suppliers of capital and other
needed resources, bankers, brokers, investors,
future partners…

Methodology and research Methods for data collection, source of data, and 10
techniques to analyze data and the findings from
the study.
Team work and Presentation How to show team integrating with the proposal
and presentation skill to attract potential investors/
audience, and management skill to handle Q&A 10

Assessment 3: Mid-term examination (Group Assignment) (20%)


Task:

Create an Investment Policy Statement based on the information provided regarding the University and
its endowment.
Assess the University’s current portfolio against their stated objectives. Is the current portfolio doing a
job of meeting its objectives and constraints?
Refer and complete the Excel workbook with returns for Listed Equities, Bonds, Private Equity, Gold,
Commodities and Bitcoin.
Based on your analysis use the provided multi-asset class historical returns to form a new portfolio.
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Answer the question on the relevance and stability of historical returns in forming an policy portfolio.
Aside from this new suggested portfolio, what other ideas do you have for adding value to the
University’s endowment portfolio.
Based on your understanding and analysis would you recommend the University consider changing its
policy towards Bitcoin and make an allocation? How would you recommend they think about its return
prospects looking ahead and is there a return premium to be accessed?

Due: The Group Presentation will be held in session 14 and the full version should be submitted by the
end of Session 15. Submission is via the unit’s LMS site. The final document should be prepared in
Word, incorporating data calculated in the provided Excel workbook, and submitted finally as a PDF.
The group should also produce Powerpoint slides for use in the group presentation in order to highlight
the group’s key points for each section. The presentation should not be merely reading directly from the
presentation or a script; the presenters are expected to understand the information well enough to speak
fluently. Credit will be given for the fluency of the presentation and all group members will be expected
to contribute to the presentation.
Each report will be evaluated against the assessment matrix discussed in the consultation period with
the unit coordinator.

Marking criteria and standards:


Criteria Details Marks
Technical Understanding and University Endowment: demonstrate an 15
the contents of your IPS and understanding of the key information relating to the
Investment Proposal Endowment Portfolio. Formulate an Investment
Policy Statement for the Endowment based on the
information provided. Highlight any areas where
you would need further information.

Historical Asset Class Returns: use the data


provided to calculate relevant risk/return 15
information for the asset classes provided. Answer
the Endowment Trustee’s query about the relevance
of historical returns.

Current Endowment Portfolio: analyse and explain


the current portfolio’s key characteristics. Assess
how well the current portfolio meets the stated aims 10
of the University for its Endowment portfolio using
the returns data provided.

Your Investment Proposal for the Endowment


Portfolio: on the basis of the IPS you have created,
and with reference to the asset class return 15
information you have generated, create a new
suggested policy portfolio for the Endowment.

Other Improvements: Aside from this new


suggested portfolio, what other ideas do you have
for adding value to the University’s endowment 10
portfolio.

Alternative asset classes: Based on your


understanding and analysis would you recommend
the University consider changing its policy towards 10
Bitcoin and make an allocation? How would you
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recommend they think about its return prospects
looking ahead and is there a return premium to be
accessed?

Methodology and Research Credit for accuracy of calculations relating to


historical asset classes. Demonstrate awareness of
issues and trend relating to the management of 10
Endowment portfolios.
Team work and Presentation Fluency, ease of comprehension and slickness of
presented information credited. All team members 15
should participate.

Assessment 4: 2 Video clip/graph presentation of a topic (5-8


minutes) (20%) (minimum 1 video clip)
Due: The end of the week (Session 10). Submission is via the unit’s LMS site. The group can share
the internet link to the video clip hosting.

Length: 5-8 minutes


 This assessment is group work and relates to the topic of the advanced level.
 Topic 1: a short video clip to introduce about Vietnam Stock Market
 Topic 2: a short video/graph presentation to introduce your business idea for startup
Marking criteria and standards
Criteria/Ratings 4-Excellent 3-Good 2-Fair 1-Needs
(85-100) (70-85) (55-70) improvement
(Below 60)
Content It conveys the key It includes basic It includes essential The content includes
message to audience knowledge about the information, but it minor details and it
within 5-8mis required topic. The content has 1-2 mistakes in has several mistakes
a very deep seems to be good the facts in the facts.
understanding of the
subject. The
knowledge of the topic
is excellent. It is not
only how to make your
video understanding
but also how to attract
audience
Originality The product shows The product shows The product uses He/She uses ideas
great originality. The certain originality. It ideas from other from other people
ideas are creative and shows the use of new people (quoting without quoting
witty ideas and of them) but there is them.
shrewdness little evidence of
original ideas
Use of language There are not any Three or fewer Four spelling or More than four
mistakes in spelling or spelling mistakes or grammar mistakes spelling or grammar
grammar, Vietnamese punctuation mistakes mistakes
subtitle highly
recommended
Videography A lot of different shots, Several (3-4) and One or two Little effort has been
interest camera angles, sound different shots different shots, made to provide
effects and an adequate camera angles, sound camera angels, variety to the video.
use of zooming effects and/or and sound effects and/or
providing variety in the adequate use of an adequate use of
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video, amination effect zooming providing zooming providing
are highly variety in the video variety in the video
recommendation
Videography The overall quality of Most of the quality of The quality of the The quality of the
clarity the video and the focus the video and the video is not very video and the focus
were excellent focus were excellent good, but the are not very good
overall focus was
excellent

Assessment 5: Final examination for advanced level (Individual)


(30%)
Due: Session 15
Length: 75 minutes
 This is a 75-minute examination and consists of multiple choices, or exercises or short answer
questions
 The exam is a 75-minute opened- book examination held during the formal examination period.
It is a written examination which may contain exercises and multiple parts. The question will be
designed to require students to show their understanding for the topics from week 1 to week 4.
 The exam will have 25 questions worth 4 points for each and 3-5 bonus questions for additional
point but not excess 100 point in total.

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Teaching Activities
LEARNING RESOURCES

Textbook  Investments Concepts and Applications 5th Edition -Tim Brailsford, Richard Heaney, Chris
Bilson
 The Art of Startup Fundraising 2016 Edition – Alejandro Cremades Foreword by Barbara
Corcoran
 Investments – Zvi Bodie – Alex Kane – Alan J.Marcus – Ravi Jain
 The Complete Book of Business Plans - Joshep A.Covello and Brian J.Hazelgren

Reference  Brealey, Myers and Marcus, Fundamentals of corporate finance. International Edition,
Mc.Graw Hill Inc. 2006.
Reading
 Brealey, Myers and Marcus, Principle of Finance using Excel. International Edition,
Mc.Graw Hill Inc. 2005
 Simon Benninga (2005) Principles of Finance with Excel, Oxfod University Press, USA
 Francis Clauss (2009) Corporate financial analysis with microsoft Excel, Mcgraw Hill
 Charnes.J (2007) Financial modelling with Crystal Ball and Excel, Wiley Finance
 Stephen Ross, (2015), 11th Edition Fundamentals of corporate finance. International Edition,
Mc.Graw Hill Inc.

ONLINE LEARNING RESOURCES


E-library http://search.proquest.com/login
Username: UEHCMC2010
Password: thuvien0810

E-learning http://elearning.isb.edu.vn/

SCHEDULE OF ACTIVITIES

READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)
Introduction
1
1. An investment
Investment Overview: Investment 2. The investment processes
framework + Domestic and International 3. Performance measurement
investment environment 4. Investment Company & Financial
IntermediariesB. Financial system/ Assets
5. Real Assets versus Financial Assets
6. Financial Assets and Economy
C. The International Investment market
1.Stock exchange history /Wall Street and Covid
19
Financial crash 2008
Australian financial market
Vietnam Stock Market (group assignment)
Group activities:

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READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)

Make a video clip within 5-8mins to introduce


about Vietnam Stock market
A. Money Market Securities
Money market securities – Introduction
Money market vs Capital market
Functions of Money Market
Money Market Securities & Bonds
Money market instruments
Treasury Bonds vs. Treasury Notes vs. Treasury
Bills
What MMF does?
B. Bond
Introduction
Bond Classification
Understanding Interest Rates, Inflation, and
2
Bonds
How the Coupon Interest Rate of a Bond Affects
Its Price
Bond price / bond yield and the relationship
Risks that are specific to bonds – convexity
C. Innovation
Asset-backed securities
Mortgaged-backed security & 2008 Crisis Crash
Bitcoin
Class activities:
Problem to solve and homework’s on calculating
bond pricing
A. Qualitative Stock selection
Qualitative stock selection
What is Qualitative analysis?
- Type of shares Qualitative Analysis: What Makes A Company
Great?
- Fundamental influences (Competition
Growth stock and Value Stock
environment, corporate strategy, SWOT,
Glamour shares versus neglected shares
etc.)
Blue-chip and Green-chip shares
- Technical analysis B. Technical Analysis
Technical analysis – Introduction
Technical analysis – Limitation
Technical analysis – Candlestick
3 Top loss case
B. Corporate Strategy
Corporate Strategy – Introduction
Porter’s Five Forces
Components of corporate strategy
SWOT analysis Introduction - SWOT analysis:
Apple Case
Blue Ocean Strategy
Activities:
Brainstorming the business idea to start-up and
make a video clip to present with potential
investor

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READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)
A. Quantitative
What is Quantitative investment strategy?
Quantitative company analysis (financial Behind the Curtain of Quant Strategy/
statement analysis, ratio analysis, etc.) Advantage/Disadvantage
B. Financial Statement
Financial Statement Report – How its linked?
How to link Financial Statement to Financial
Modeling
Financial Statement Analysis
AASB – Australian Accounting Standards Board
IFRS –AASB
Annual Reports - Transparencies
C. Ratios Analysis
4 Financial Statement Analysis
Income Statement Analysis
Balance Sheet and Ratios Analysis
Liquidity ratios/Leverage ratios/Operation
efficiency ratios/Profitable ratios
Ratios Comparisons
D. Manipulating Financial Information
Manipulating Financial Information
How Warrant Buffet says about Financial
Reports
Enron Case

Activities:
Quantitative company analysis (cont.)
Understand Financial Reports through ratios
5
from VietJet, TheGioiDiDong reports …..
And Group presentation

Industry guest’s Sharing: Technical


6 Analysis in Vietnam stock market

A. Startup
7
Setting your GOALS
Milestones
Breaking Even
Fund Raising
Expectations of Investors
Outperform the Competition
Marketing
Storytelling
Learn to Love Rejection
B. Raising Funds
The Pros and Cons of Raising capital
The Core of Your Business
Experienced and Talented Management
Show Your Competitive Advantage
Vision
C. Investment Round Explained
Preliminary Investment Round

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READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)
Seed Investment Round
Series A Investment Round
Series B,C,D Investment Rounds
A. A right Investor
Sources of Capital
Angel Investors
Venture Capital and Private Equity
Fund Raising (cont.)
Three Factors should be in Investors
Three Factors to Avoid in Investors
B. Business Plan/ Investment Proposal
Company Overview
Product and Service Description
Market Analysis
Marketing and Sales Strategy -
Internet Strategy
8 Management and Personnel
Financial Projections
Executive Summary
Appendix Section of Your Business Plan
C. Term sheets and Terms
What is in an NDA?
What is in a term sheet?
Terms within Term sheets that Start up Need to
know
D. Case Study
Read the business plan and make a short
presentation as Investment Teaser

CFA INSTITUTE CODE OF ETHICS AND


STANDARDS OF PROFESSIONAL
CONDUCT
Business Ethics
a/ describe the structure of the CFA Institute
Professional Conduct Program and the process
for the enforcement of the Code and Standards
9
b/ state the six components of the Code of Ethics
and the seven Standards of Professional Conduct
c/ explain the ethical responsibilities required by
the Code and Standards, including the multiple
sub-sections of each Standards

10 Session 10:
Investor preferences & portfolio concepts Asset class returns and risk premia
Theoretical underpinnings—why should we
expect a positive return? Do all asset classes
promise a positive return?
Risk vs Return relationships, compensated and
uncompensated risks
Equity Risk Premium (ERP), ERP Puzzle

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READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)

Equity return equivalence to short ATM put


option
Long run historical returns and factors
influencing forward looking expectations
Geometric vs arithmetic returns;

Portfolio Theory
Forming a portfolio: benefits of diversification.
Systematic vs unsystematic risk
Diversification Ratio; normal periods vs crisis
periods-- single assets vs correlated assets vs
heterogeneous assets
Modern Portfolio Theory (MPT)
Problems of MPT: incorrect capital market
assumptions of risk/return/correlations. Non-
stationarity.
Multi asset portfolios: (E)risk/return calculations
Forming an Efficient Frontier; Capital Markets
Line
Different approaches to portfolio construction:
1/n, min var, max Sharpe, equal risk
contributions--Risk Parity etc
Portfolio Execution: Shannon’s Demon and the
Rebalancing Premium, Ergodicity and the
Farmers Fable.

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READINGS & ACTIVITIES


SESSION PROGRAM SCHEDULE
(fill in by the lecturer)
Session 11:

Portfolio Planning, Construction and


Portfolio Management in the real context Management
Forming an Investment Policy Statement (IPS):
objectives (risk/return), investment horizon,
constraints (ESG/ethical principles, drawdown
limits, income requirements).
Wealth Management Risk assessment:
differentiating willingness and ability to take
risk.
Capital Market Expectations and setting
reasonable investor expectations.
Strategic Asset Allocation (SAA)
Tactical Asset Allocation (TAA)
11 Investment Selection

Assessing portfolio performance.


Portfolio evaluation: performance measurement,
performance attribution, and performance
appraisal.

Finding the right benchmark


Style tilts and Factor exposure
Attribution: security selection vs asset allocation
decisions; market timing
Does a manager have skill or not? Warren
Buffett and the super investors of Graham and
Doddsville.
Concentration and Liquidity risks
Thinking probabilistically
Risk/Return metrics
Portfolio Management in the real context
12 Student Group Assignment
(cont.)

13 Students’ Presentation: Fund Raising Group Presentation

14 Students’ Presentation: Fund Raising Group presentation

Tutorials
Tutorials following the lecture in each session provide students the opportunity to apply and share
knowledge by doing a variety of in-class activities individually or in group such as exercises,
discussion, and presentation. These activities focus on demonstrating your skills and help you build
your ability to achieve the learning outcomes for this unit.

Tutorial questions/exercises will be provided in class. You will be expected to have completed
specific reading and exercises from the textbook and other required materials prior to attending each

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lecture and tutorial class. If you have not prepared adequately, you will not get the full benefit from
this learning opportunity.
General Information & Policy
Referencing
Plagiarism

Student assignments are to contain original content created by the students. Assignments will be
rejected if they include plagiarized content or contain excessive amounts of quoted/cited material
and minimal original content. Students will receive a grade of ZERO (0%) for any assignments
rejected for this reason. Written assignments WILL BE checked by the lecturer with Turnitin.com,
an online plagiarism-checking tool.

Sources

Furthermore, your reference to support your statements must be from a reliable source, such as
textbooks, additional reading materials, and reference books. However, many websites are not
reliable sources. Examples are Wikipedia.org, about.com, and ask.com. If you are not sure if a
reference is acceptable or not, please contact the lecturer.

Referencing & Citation

The Publication Manual of the American Psychological Association (APA) 6th ed., will serve as
the primary reference materials for all students. Therefore, all papers must be submitted in APA
format. The mechanics of student papers and work will be evaluated, as well as the content.

Submission
Assignment cover sheet
 All assignments are required to be submitted with an Assignment Cover Sheet.
 Group assignments are to be submitted with a Group Assignment Cover Sheet as well as a
Peer Evaluation Form depending on the request of unit instructor.
Non-contributing team members can sometimes be an issue with group-work structured assessment.
Individual student group work scores may be adjusted as a result of peer dissatisfaction with a
particular student’s contribution to group work assignments, as reflected in submissions of the
evaluation form.
Note:
 Assignment cover sheets and the evaluation form can be located on MyISB system
 Students are advised to keep a copy of all assignments submitted for marking.

Submission style

Assignments are expected to achieve a professional standard:


 Be typed, one and a half spaced, on A4 paper

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 Use a simple clear format, suitable for a report to senior management in a commercial
organization.

Submission method
Soft copy: submitted electronically via E-learning system by 11:55 PM on the due date (Suggested
title: Student name_Unitname_Name of Assignment).
Hard copy: submitted to ISB Submission Box at the Reception Area (17 Pham Ngoc Thach) by the
due date.

Late assignment and make-up policy


No late assignments will be accepted unless prior authorization granted by the Academic
Department based on a Special Consideration Application for assessment task extension.
Students must complete all assessments on the assigned dates including quizzes, mid-term test, and
final exam. If there are extenuating or unforeseen circumstances, students must follow the school’s
policies and procedures accordingly.

Attendance
Students are required to attend a minimum of 70% of all classes (which normally 12/15 sessions).
Other cases equating to an absence:
 Arriving to class late by 15 minutes at the beginning,
 Arriving late by 5 minutes after the break
 Leaving prior to the scheduled end time without the permission of the lecturer
If you are unable to attend any session, please let your lecturer know AND submit a request for
absence form to program administrator prior to the session.

 IMPORTANT: Students will not be allowed to sit in the final examination if violating the
above absence rule.

Electronic device use


 Cell phones will be turned off or switched to vibrate mode before class starts.
 No phone calls or text messaging are allowed inside classroom during class time.
 Portable listening and/or music devices may not be operated in the classroom.
 Headphones and/or ear buds of any type may not be worn while in the classroom whether
operating or not.
 Laptop and other electronic devices are not permitted unless specifically authorized by the
lecturer exclusively for note taking and doing class work.

 IMPORTANT: If you are in violation of these policies you will be excused from class and an
absence will be assessed.

Email etiquette

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Your lecturers receive many emails each day. In order to enable them to respond to your emails
appropriately and in a timely fashion, students are asked to follow basic requirements of professional
communication.
Your emails should:
 Have a concise and descriptive title, including the class and name of the unit you are
enquiring about
 Be clear about the intention of their emails
 Use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is
legitimately urgent, you may indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it may be
probably best to make an appointment with your lecturer/instructor to meet in person.

Student behaviour guidelines


Everyone must behave professionally. Students are expected to demonstrate respect for teacher and
fellow students at all times. Behaviour that is disruptive to a positive learning environment reported
to the teacher will result in a warning on the first instance; the second instance might result in a
failing grade along with expulsion from the school.
Unacceptable behaviors can be:
 Cheating on an exam
 Collaborating with others on work to be presented, if contrary to the stated rules of the
course
 Submitting, if contrary to the rules of the course, work previously submitted in another
course
 Knowingly and intentionally assisting another student in any of the above actions, including
assistance in an arrangement whereby work, classroom performance, examination, or other
activity is submitted or performed by a person other than the student under whose name the
work is submitted or performed
 Plagiarising

 IMPORTANT:
 First violation will result in a grade ZERO (0%) for that assignment.
 Second violation will result in a failing course grade.

Disability support services


Students with disabilities are advised that accommodations and services are available at UEH-ISB. It
is the student's responsibility to contact UEH-ISB office and submit appropriate documentation prior
to receiving such services.

Additional information
This unit guide may be revised at the discretion of the Academic Department with approval from
Program Academic Director and School Academic Committee where appropriate

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