Professional Documents
Culture Documents
1 Mary [doesn’t work / isn’t working] today. She has a college exam.
4 I know it [costs / is costing] a lot but I love the food at this restaurant.
9 The hotel [doesn’t recruit / isn’t recruiting] new staff this month.
13 [Do you know / Are you knowing] where the station is?
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Complete the gaps (1–10) in the letter below using the words in the box. There are two words you do not
need to use.
Dear Mr Miller,
I am writing to apply for the 1 advertised of Receptionist as 2 additions on your website on 20 September. I am
very interested in working at the Hotel de Marquis because I enjoyed the atmosphere very much when I stayed
there recently with my family.
At the moment, I am taking my final exams for a postgraduate diploma in Hotel Management at the Pacific
International College of Hotel Management and I finish those next weeks. I have three years’ 3 experience of
working part-time as a receptionist in a local hotel (The Fern Valley) and also have a degree in Human
Resource Management. Please find 4 attached a copy of my CV for your interest.
I believe I will be a valuable asset to your hotel because I am friendly, 5 faithfully and organized. The manager
of The Fern Valley says I am very customer-focused and am a good team worker.
As you can 6 see from my CV I can drive and speak French fluently. In 7 hearing, I am currently learning
Spanish.
Please do not 8 hesitate to contact me regarding a possible interview if you would like to discuss my
experience in more detail.
Yours 10 sincerely
Patricia Highgate
Patricia Highgate
/ 10
Complete the sentences using words from the box. Write a) to o) in the gaps. Use each word once only.
2 When you train to become a flight attendant you learn basic I and medical skills.
4 As a hotel manager I need to have C skills to make sure the hotel runs smoothly.
6 Being a tour guide is not a G job but it is a lot of fun and you get to meet lots of people.
7 During the week Jorge goes to college but at the weekend he has a D job.
8 The article says you need to have good H skills to become a travel agent.
9 Good F skills are necessary when spend your day dealing with guests.
11 I’m quite happy working L and I enjoy working during the day or night.
13 Martina is working at a Swiss ski resort for three months this winter and has a O contract.
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TOTAL / 40