Chittagong University Center for Business Administration

Faculty of Business Administration

University of Chittagong
MBA Program

Course Title: Organizational Behavior Total Credit: 3

Course Code: 633 Total Credit Hours: 45

Course Objectives:
Organizational behavior deals with the behavior of people in an organization as individual and
as groups. The success and sustainability of the organization highly depend upon the effective
behavior of its members. This applied science provides a set of useful tools required to analyze
human behavior at work place.

Learning Objectives:
The objectives of this course are:
- To provide significant knowledge about the basic concepts of OB,
- To focus on individual behavior attitudes, job satisfaction, values and personality,
- To help the learners understand perception, decision making and emotions,
- To disseminate knowledge about team and group behavior,
- To through light on organizational culture, change and stress management and finally
power and politics.

Learning Outcomes:
After studying this course, students will be able to:
- Understand basic knowledge about organizational behavior and its related issues.
- Demonstrate the importance of interpersonal skill in the work place.
- Understand individual behavior as well as group behavior and their implications in
work place.
- Understand how power and politics work in the organization and how conflicts
derive out of this process.
- Identify major opportunities and challenges of organization behavior in the
contemporary business world

Mid- Term (40)

Chapter 1: Introduction to Organizational Behavior

The importance of interpersonal skills – What managers do – Enter Organizational behavior,
Disciplines that contribute to OB – Absolutes in OB – Challenges and opportunities for OB.
Developing OB models – Diversity in organization - Global implications

Chapter 2: Attitudes, Job Satisfaction and Motivation

Attitude - Job satisfaction – Motivation – Early and contemporary theories of motivation –
Motivating by job design – Employee involvement – Using reward to motivate employee –
global implications

Chapter 3: Emotions and Moods

What are emotions and moods- Emotional labor – Affective events theory- Emotional
intelligence – OB applications of emotions and moods.

Chapter 4: Personalities & Values

Personality- Values- Linking an individual’s personality and values to the work place-
International values, and Global implications.
1
 Chapter 5: Perception and Individual decision making
Perception - Person’s perception - Perception and individual decision making - Decision making
in organization - Influence on decision making.

Final-term (40)

Chapter 6: Group Behavior

Defining & classifying groups – Stages of group development - Group properties- Group
decision making.

Chapter 7: Understanding Work Teams

Popularity of teams – Group vs. teams – Types of teams- Creating effective teams – Team
players – Team building.

Chapter 8: Power, Politics and Conflict

Power - Bases for power – Dependency - Power tactics – Power in action – Causes &
consequences of political behavior - Conflict – Transitions in conflict thought – The conflict
process- Negotiation.

Chapter 9: Organizational Culture

Forerunner of culture – Organizational culture – What do cultures do - Creating & sustaining
culture – How employee learn culture - Ethical organizational culture – Positive organizational
culture – Spirituality in culture.

Chapter 10: Organizational Change & Stress Management

Forces for change – Planned change - Resistance to change- Approaches to organizational
change - Creating a culture for change - Work stress and its management.

Basic Text:
Organizational Behavior – by Stephen P. Robbins, Timothy A. Judge and Neharika Vohra, 15th
Edition, Pearson Education.