Questionnaire Design:

Fundamentals
Questionnaire Form
Guideline for the construction of Questionnaire
Preparation of Questionnaire
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Survey Instrument:
 Definition, Types and Essentials;
 Preparation of Questionnaire;

Questionnaire/Survey Instrument/Schedule/Interview Guide

Definition:

Questionnaire is a set of questions posed to the sample respondents either by researcher or

enumerators in order to get or obtain opinions/views/answers etc ( Primary Data);

Questionnaire –is a survey instrument, used in collecting primary data.

 is a survey instrument
  which is used for conducting interview of sample respondents 
 with a view to collect primary data.

 Survey is a method of conducting interview of population or sample respondents for

collecting primary data.

Census Survey Sample Survey

Census survey is a method of conducting Samp;le survey is a method of conducting
interview of the whole population by using interview of the sample respondents by
questionnaire for collecting primary data. using questionnaire for collecting primary
data.

Survey Methods: Interview-Direct Interview, telephonic interview. Mail survey etc; Post
Office or Mail Survey, Internet based Survey, Electronic survey.

Survey Technique: Instrument/questionnaire

Survey: Two Types-Census Survey and Sample Survey

Questionnaire being used for conducting interview for collecting primary data requires:

 researcher to conduct interview of sample respondents-Direct Method;

 sending enumerators on behalf of researcher for conducting interview of sample
respondents-Indirect method;
 sending questionnaire to the sample respondents through mail/email with a request
to fill and send it back to the researcher;
  putting questionnaire on website with a request to the sample respondents to fill and
submit electronically;

Questionnaire-Classification

Questionnaire- 1. Structured Questionnaire 2. Unstructured

Classification Questionnaire

1.1 Open End 1.2 Closed End

Questionnaire Questionnaire
Definition- The The questionnaire The questionnaire which
Same questionnaire which includes includes only issues but no
which includes questions and probable specific question or answer,
questions but no answers is called closed is called unstructured
probable end questionnaire. questionnaire.
answers is called
open end
questionnaire.
Use in Descriptive and Descriptive and Causal Exploratory Research
Research Causal Researches
Researches
Features The The questionnaire The questionnaire which
questionnaire which  considers statement
which  considers of problem/ research
 considers statement of problem;
statement problem/research  includes no specific
of problem; questions;
problem  includes  includes no probable
/research questions; answers;
problem;  includes
 includes probable answers; is called unstructured
questions; questionnaire.
 includes is called closed end
no questionnaire.
probable
answers;

is called open
end
questionnaire.
Limitation of Respondent is Respondent is not free Respondent is free to put
the free to put but limited to number answer he/she likes.
Respondents answer against of responses.
specific question.
Essentials for the Preparation of a Questionnaire:

A researcher has to have followings for the preparation of a questionnaire for a research:

 Research problem;
 Research Objective;
 Research questions;
 Research Hypothesis;
 Scope of the research: Population/Sample Respondents/ Time;
 Data Requirement;
 Statistical Model to  be Used;
 Types of research;
 Resources to be deployed;
 Sources of Data;

What factors should be taken into consideration while preparing a questionnaire. 

Besides factors mentioned above, followings have to be considered while preparing a

questionnaire:

I. The questionnaire should be precise, simple, logical , specific and free from ambiguity;
II. The question to be included should be made keeping in view of research
problem/research objective/research questions/research hypothesis;
III. The question to be made on data requirement;
IV. The question to be made should be relevant;
V. The question to be posed should be gender sensitive;
VI. The question should be put in the questionnaire systematically so that answer to one
question is automatically checked by the answer to another question;
VII. The word being used in the question should be simple and understandable;
VIII. The questionnaire should be arranged or organized professionally so that respondents
feel better to respond to your questions.

Preparation of a Questionnaire: 

Research Problem:    Poor Human Resource Development Practices of XYZ Limited.

Research Objective:
Principal Objective: 

The principal or main or broad or primary objective of the study is to evaluate human
resource development practices of XYZ limited.

Specific Objectives: 

To accomplish the principal or main objective, following specific objectives have been
addressed or covered:

I. To analyze human resource development policy of XYZ Limited;   (Primary Data)

II. To examine the methods and methodology of training need assessment or workers
and staffs of the XYZ Limited; (Primary Data)
III. To examine the methods of selecting trainers and trainees; (Primary Data)
IV. To evaluate human resource development performance of XYZ Limited; (Secondary
Data)
V. To identify problems associated with the human resource development practices of
XYZ Limited. (primary data)

Title to the Research:

               “Evaluation of Human Resource Development Practices of XYZ Limited”

Population: 

 HRD Department of XYZ Limited;

 Employees of XYZ Limited

 Sample: Sample Size on the basis of formula.  n= 50 (10 from HRD and 40 from Employees
other than HRD)                n= 30 and above-Large Sample;  n<30  -Small Sample

Organization of the Study: The study has been organized into seven chapters.

I. First Chapter: Introduction

II. Second Chapter: HRD Policy of XYZ Limited
III. Third Chapter: Training Need Assessment Methodology
IV. Fourth Chapter: Method of Selecting Trainer and Trainees
V. Fifth Chapter: HRD Performance
VI. Sixth Chapter: Problems with Human Resource Development of XYZ Limited
VII. Seventh Chapter: Summary, Policy Implication and Conclusion

Data Requirements:

 HRD Policy related data;- Primary Data

 Methods and Methodology-Training Need Assessment-Primary Data
 Methods of Selecting Trainer and Trainees-Primary Data
 HRD Performance-Secondary Data
 HRD Related Problems facing XYZ limited –Primary Data
 The research requires both primary and secondary data.

Collection of Primary Data:

 Interview Method-Direct
 Technique-Questionnaire

Collection of Secondary Data: Sources

 Internal Source and 

 External Source

Questionnaire on:

Evaluation of Human Resource Development Practices of XYZ Limited

Section I: General Information

1. Name of the Respondent:

Position:
Year of Joining:
2. Details of Respondent’s Firm:
I. Name:
II. Year of Establishment:
III. Types of Company
IV. Types of Industry
V. Listing Status
VI. Tax Status
VII. Lines of Product
VIII. Sales;
IX. Profits:
X. Capital:
XI. Number of Employees
XII. Ownership Structure:

Section Two: Human Resource Development Policy of XYZ Limted

3. Please provide your opinion on HRD policy of your company:

I. HRD Policy Objective:
II. HRD –TNA Policy:
III. Policy for Selection of Trainees
IV. Policy for selection of Trainer

Section Three : Training Need Assessment

4. Please provide information as TNA of your organization:
 I. What method do you follow in assessing training need of your employees?
II. Do you consider factors while assessing training need? Yes/No
If Yes, then please put your opinion over TNA on five point likert Scale:

Strongly Agree Indifferent Disagree Strongly Disagree

Agree

F1:
F2:
F3:
F4
F5:

Section Four: Selection of Trainers and Trainees

5. Please put your opinion over the selection of trainers for training:
F1:Expertise and Experience of Trainers
F2: Educational Qualification of Trainers
F3: Subject Expertise of Trainers

F10:
6. Please put your opinions over the factors you consider while selecting trainees for
training on five point liker scale:
F1: Recommendation of Manager of the concerned Department
F2: Educational qualification and present job in the organization
F3:

F8

Section Five: Problems Associated with HRD Practices

7. Please put your opinions over the problems associated with HRD practices:

Sl Problems Opinion
No.

1. Poor HRD policy Yes/No

2. Training is not effective Yes/No

3.
4.

5.

6.

7.