3.7 PIA Training Centre

Rev.
0
HR, Admin & Coordination Department Dated: 18-12-2012
Job Descriptions Manual PIA Training Center
Chapter: 3
Doc.# HRA/JDM/04 Page: 178
TABLE OF CONTENTS
Principal PIA Training Centre .................................................................................. 180

Chief Instructor Aerospace .......................................................................................................................................... 183
Senior Engg. Instructor ................................................................................................................................................... 185
Full Eng. Instructor .................................................................................................................................................... 187
Associate Engineering Instructor ......................................................................................................................... 189
Junior Engineering Instructor ........................................................................................................................... 191
Training Support Assistant (Admin) ................................................................................................................ 193
Office Attendant ............................................................................................................................................... 195
Chief Instructor Avionics .............................................................................................................................................. 196

Associate Eng. Instructor ...................................................................................................................................... 202
Chief Instructor Apprentice.......................................................................................................................................... 207

Associate Engineering Instructor .......................................................................................................................... 213
Training Support Officer (tech) ........................................................................................................................ 215
Training Support Supervisor ........................................................................................................................... 217
Training Support Assistant (admin).................................................................................................................. 219
Chief Engineer Examiner .............................................................................................................................................. 221

Senior Engineer Examiner .............................................................................................................................................. 223
Full Engineering Examiner ........................................................................................................................................ 225
Associate Eng. Examiner ...................................................................................................................................... 227
Training Support Officer (admin) ..................................................................................................................... 229
Chief Instructor Operations ......................................................................................................................................... 234

Senior Engg Instructor .................................................................................................................................................... 236
Full Instructor............................................................................................................................................................. 238
Associate Instructor ............................................................................................................................................... 240
Junior Instructor................................................................................................................................................ 242
Chief Instructor Flight Service ...................................................................................................................................... 246

Senior Instructor Flight Services..................................................................................................................................... 248
Full Instructor............................................................................................................................................................. 250
Training Support Officer (Admin).................................................................................................................... 252
Chief Instructor Marketing........................................................................................................................................... 256

Senior Instructor Marketing ............................................................................................................................................ 258
Full Instructor ............................................................................................................................................................. 260
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Controlled Document – Do not copy or reproduce without prior permission
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Chapter: 3
Associate Instructor ............................................................................................................................................... 262

Chief Instructor Passenger Service ............................................................................................................................... 268

Senior Instructor Passenger Service ................................................................................................................................ 270
Full Instructor............................................................................................................................................................. 272
Chief Instructor CBT ..................................................................................................................................................... 278

Senior Instructor CBT ..................................................................................................................................................... 280
Full Instructor ............................................................................................................................................................. 282
Deputy GM Training Coordination ............................................................................................................................... 288

Assistant Manager Coordination ................................................................................................................................ 290
Training Coordinator ............................................................................................................................................. 292
Training Record Officer ................................................................................................................................... 296
Manager Quality Control / DQC ................................................................................................................................... 300

Assistant manager Quality Control/DQC ........................................................................................................................ 302
Quality Control Officer .................................................................................................................................... 304
Manager Training Standards ........................................................................................................................................ 306

Engineering Instructor ............................................................................................................................................... 308
Manager Training Support ........................................................................................................................................... 312

Training Support Officer (IRR) ........................................................................................................................ 316
Training Support Officer (Printing) .................................................................................................................. 318
Training Support Officer Technical.................................................................................................................. 319
Training Support Supervisor (Tech) ................................................................................................................. 321
Training Support Assistant (Printing) ............................................................................................................... 324
Driver................................................................................................................................................................ 326
DGM / Chief Instructor Management Training ............................................................................................................. 328

Senior Instructor Management Training ......................................................................................................................... 330
Full Instructor............................................................................................................................................................. 332
Dy. General Manager Employees Training ................................................................................................................... 337
Dy. General Manager Executive Development ............................................................................................................. 339
Dy. General Manager Planetarium ............................................................................................................................... 341
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Job Title Pay Group Reports to
Principal PIA Training Centre X Director HRA&C
Section Location Job Reference No.

PIA Training Centre KHI 3.7
A. Job Specifications:
Educational Qualifications: Work Experience:
 Minimum Essential: Masters in Aeronautical  Minimum Essential:20-25 years of Aviation

Engineering Exp. including 20 years of Teaching /
 Acceptable: Masters in Engineering Managerial Aviation Experience
 Preferred: PhD in Aeronautical Engineering
Skills / Special Requirements: Professional Training / Courses:
 Minimum Essential :
Instructional
Managerial
Computer Literacy
Performance/ Quality Appraisal
Analytical & Financial
 Preferred Desirable:
Innovative
B. Job Description & Responsibilities:
 To ensure strict compliance to their department/division operational safety and security functions and
also ensuring operation are provided with necessary resources
 To ensure that departmental/divisional risk management process is proactive and concurrent and that all
safety concerns/issues are dealt with on priority basis.
 To be aware of all safety and service quality requirements and to be responsible for the outcomes and
findings of all internal and external safety/ quality audits.
 To ensure that corrective and preventive actions are taken at the root-cause levels on all audit non-
conformities and audit findings in an acceptable manner within reasonable time frames.
 To ensure strict compliance (by own self and by the subordinate staff) with all HSEQ standards and
other legal or regulatory bodies requirements; applicable to operational areas under their jurisdiction at
all times during conduct of normal operations.
 To ensure effective functioning of HSEQ Steering and Working Committees. Assume responsibility for
recording and reporting of all occupational hazards, accidents, incidents, near miss cases to the
concerned agencies as per the Management approved systems procedures.
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Job Title Job Reference No.

Principal PIA Training Centre 3.7
 Assess current and future training requirements of the Airline and make proposals and plans to meet
them economically and effectively. Implement, direct and execute the programmes / plans approved by
the Management and monitor the achievements of the Training objectives.
 Coordinate and exercise overall supervision on all activities and administer the overall functioning of
the PIA Training Centre.
 Liaise with manpower and personnel divisions regarding requirements for management development
training.
 Coordinate with all departments to ascertain short and long term training needs throughout the
Corporation.
 Develop specific curriculum for the user departments so as to achieve the desired training objectives as
and when required.
 Ensure that standards of instructions conform with the procedures and standards as laid down by
Corporation, Director General Civil Aviation Authority and other International Regulatory Agencies
wherever applicable and maintain close liaison with all concerned.
 Ensure continuous evaluation of all training programmes by most effective methods and carry
improvements in the light of results achieved.
 Develop the standards of performance by analyzing the results of training and adopt suitable
performance measuring systems so as to ensure overall improvements and effectiveness of training.
 Develop and maintain suitably qualified and trained instructional faculty and support facilities required
to impart training in their diversified environments.
 Maintain an awareness of development in the training field and direct incorporation of new techniques
in the Training Centre.
 Evaluate the local and foreign educational and training institutes for the purpose of availing their
facilities in the areas of training where so necessitated due economic considerations or other constraint.
 Negotiate terms / conditions for training PIA personnel by outside Agencies / Airlines.
 Seek to provide PIA training facilities to outside Agencies / Airlines with a view to earning revenues
for the Airline and develop cordial relationship.
 Negotiate terms for training staff from other Airlines / Agencies subject to management, approval and
capacity being available.
 Negotiate with aircraft manufacturers so as to ensure availability of trained manpower at the time of
induction of a new aircraft.
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Principal PIA Training Centre 3.7
 Submit plans and budget proposals for meeting training needs for in-house, on-the-job and external
programmes and obtain management authorization.
 Provide necessary assistance to all departments / sections regarding specified needs.
 Keep abreast of the latest techniques of Scientific Management and new developments in the sphere of
his activities. Ensure proper application of new techniques and procedures for improving the efficiency
and productivity level of employees reporting to him.
 Ensure effective, efficient and smooth functioning of the PIA Training Centre.
C. Job Objectives (if defined):
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Chief Instructor Aerospace IX Principal PIA Training Centre
Aerospace Unit (PTC) KHI 3.7.1
 BE-Aeronautical Engineering  15 years Instructional experience on Civil

 Minimum Three (03) Proficiency Certificates registered aircraft.
on Aircraft Type
Note: Five years additional teaching experience

may be accepted in lieu of Engineering Degree.
 Instructional  As per PTC Exposition Manual

 Managerial
 Computer Literacy
 Performance Appraisal
 Analytical & Financial
 Effectively manage the Training unit
 Coordinate with user departments and regulatory authorities on sustained basis
 Undertake financial planning and cost-benefit analysis to ascertain training viability
 Manage train-the-trainer program and plan the induction process on sustained basis
 Prepare the unit budget by taking on resource optimization approach and ensure discipline in all
fiscal activities in conformity with prevalent corporation rules
 Work as team member of principal PTC
 Manage human resource productivity of his unit through performance management system
 Recommend standards for trainee development and evaluation
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Chief Instructor Aerospace 3.7.1
 Ensure logistic support and optimum utilization of available resources (tangible and intangible)
 Display proven integrity in executing tasked responsibilities
 Maintain disciplined unit/class environment for ensuring training effectiveness
 Foster research and learning culture
 Create, conduct and direct research projects and assigned special tasks
 Carry out practical problem analysis for curriculum updating
 Contribute in applied research with contribution for publications and conferences/seminars
 Encourage innovation and practical solution methodologies by example
 Conduct courses as specified
 Supervise and ensure the quality of training
 Update curriculum & monitor course evaluation processes/procedures
 Coordinate and monitor training need analysis (TNA) of user departments
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Senior Engg. Instructor VIII (EPS C-G) Chief Instructor Aerospace
Aerospace Unit (PTC) KHI 3.7.1.1

on Aircraft Type


 Managerial
 Supervise regular / refresher courses
 Supervise the updating of training materials
 Ensure proper maintenance of training record
 Prepare annual schedule in consultation with CI and in coordination with all stakeholders
 Assist CI in developing annual budgetary estimates
 Manage certificate issuance to trainees
 Effectively manage unit asset inventory and ensure timely availability of required logistical support
 Assist CI in performance management of unit HR
 Look after/officiate the office of unit CI in his/her absence
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Senior Engg Instructor Aerospace Unit (PTC) 3.7.1.1
 Develop and hold seminars and workshops on relevant topic
 To display proven integrity in executing tasked responsibilities
 Get involved in research work on his / her subject / topic
 Carry out practical problem analysis (case study research method) for training improvement
 Produce research paper for professional publications/seminars/conferences
 Conduct the courses as specified
 Supervise regular / refresher courses in addition to instructional duties
 Review examination process in coordination
 Practical Problem Analysis to update training curriculum
 Coordinate with CI in training need analysis (TNA) of user departments
 Review examination process / papers in consultation with CI
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Full Eng. Instructor VII (EPS B) Chief Instructor
Aerospace Karachi 3.7.1.2
 BE (Aerospace/Avionics/  At least 10 years teaching experience

Mechanical/Electrical/Electronics) from including 5 years in related field and
a recognized institution/university in at mandatory experience requirements of
least B grade the Corporation and regulatory
authorities (if any)
 Updated with the new functionalities and
modifications, new processes and quality
concepts, etc.
 Good knowledge of CAA rules, ANOs,
AWNs, relevant to maint. training
organization.
 Conversant with company’s policy &
procedure relevant to his/her job.
 Must have attended aviation legislation
and human factor in aviation courses.
 Working knowledge of the training unit
and cross functional knowledge of other
training units at PTC and working
knowledge other departments in PIA
 Middle Management Course at PTC.

 Team player  Instructional Skills Course.
 Ethical  Proficiency in computer operations.
 Intelligent  Mandatory courses of the training unit, if
 Flexible any.
 Creative & Innovative  Refresher courses (if required).
At PIA training centre the duty profile of instructional human resources has been segmented into three
distinctive areas i.e. management, research and instruction; to indoctrinate managerial development process
right from the top to the grass root level as stated below:
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Full Eng. Instructor 3.7.1.2
 Remain abreast with subject changes/amendments for updating of training materials (curriculum,
evaluation and processes)
 Review examination process / papers and ensure proper maintenance of training record.
 Perform other duties, assigned by chief instructor
 Ensure in managing course logistics and unit inventory
 Chase the progress of certificate production and issuance
 To maintain disciplined class environment for ensuring training effectiveness
 To ensure tidy and user-friendly training environment in the unit
 Pursue professional development programs for self grooming.
 To get involved in research work preferably in aviation disciplines of applied dimension
 Contribute in applies research paper/article writing
 Conduct regular / refresher courses in addition to other instructional duties
 Review examination process / papers in consultation with Examiners
 Prepare and submit questions for new phase exams
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Associate Engineering Instructor VI (EPS) Chief Instructor

 Initial Management Course at PTC

 Flexible any.
distinctive areas i.e. Management, research and instructional; to indoctrinate managerial development process
 Efficiently conduct classroom teaching and practical training assignments in accordance with the
laid down procedures and instructions as issued from time to time and within the frame-work of
approved syllabus
 Perform other duties/Jobs assigned by the chief instructor
 Go through OJT experience if required
 Look after pertinent training aids and ensure their serviceability in coordination with training
support section
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Associate Engineering Instructor 3.7.1.3
 Maintain disciplined class environment for ensuring training effectiveness
 Ensure tidy and user-friendly training environment in the unit
 Preferably involve in practical problem analysis to make training more effective
 Conduct regular / refresher courses if required
 Participate in updating of training materials.
 Participate in updating of examination papers / process
 Prepare new courses / syllabi / training notes
 Prepare lesson plan, training material for the courses
 Ensure course pre-start preparations including logistics
 Pursue with prospective trainees
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Junior Engineering Instructor V Chief Instructor
 BE (Aerospace/Avionics/  Preferably engaged in instructional

Mechanical/Electrical/Electronics) activities for at least 3 years
from a recognized  Preferably should have aviation related
institution/university in at least B experience of al least 3 years
grade

  Instructional Skills Course
 Proficiency in computer operations
distinctive areas i.e. like management, research and instructional; to indoctrinate managerial development
process right from the top to the grass root level as stated below:
 Attend basic/management courses as and when required
 Ensure disciplined environment for training effectiveness
approved syllabus
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Junior Engineering Instructor 3.7.1.4
support section
 Pursue professional development programs for self grooming
 Preferably involve in practical problem analysis
 Conduct basic, familiarization, regular and other related courses as specified
 Undergo OJT
 Attend pertinent management courses
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Training Support Assistant (Admin) III/IV
 Graduation at least - ‘B’ grade from a  Experience in the use of MS

recognized and reputed institution. Office/PowerPoint/Excel or similar software
(Preference with be given to Master/MBA in reputed organization
and equivalents.  5 years for IV
 3 years for III
 Typing speed 40 w.p.m.
 IT proficiency in MS
 office/PowerPoint/Excel.
 Office Management
At PIA training centre the duty profile of Training Support Assistant (Admin) has been segmented into
following activities.
 Type letters, handouts, papers, certificates using Computer/typewriter.
 Maintain files and office records.
 Receive, dispatch and maintain mail and file records.
 Prepare weekly training schedule as required by seniors
 Remind Chief Instructor about planned events, meetings, classes, etc.
 Responsible for the security of information, office equipment and records.
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Training Support Assistant (Admin) 3.7.1.5
 Keep office environment tidy and smart looking
 Get involved in self-development (like professional courses, education, etc.)
 Coordinate in training activities regarding courses being planned or conducted.
 Ensure that the office is opened in the morning and locked after working hours.
 Carry out other secretarial duties as assigned by seniors
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Office Attendant I/II/III/IV Chief Instructor
 Matriculation ( Intermediate will be  Min 1 year experience in office work. (

preferred) More experienced will be preferred)
 Those with computer knowledge will be

preferred


At PIA training centre the duty profile of Office Attendant has been segmented into following activities.
 Keep the office and other premises of the concerned section clean and tidy.
 Deliver mail to marked sections/areas
 Ensure information security (confidentiality) like of files, records and office equipment.
 Collect and distribute stationary items as and when required by the unit/section/division.
 Serve the manager, visitors as and when required.
 Prove integrity, punctuality, discipline and regularity in carrying out all assigned duties
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Chief Instructor Avionics IX Principal PIA Training Centre
Avionics Unit (PTC) KHI 3.7..2

on Aircraft Type
Note: Five years additional teaching experience may

be accepted in lieu of Engineering Degree.

 Managerial
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Chief Instructor Avionics 3.7.2
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Senior Engg. Instructor VIII (EPS C-G) Chief Instructor Avionics
Avionics Unit (PTC) KHI 3.7.2.1

on Aircraft Type
Note: Five years additional teaching experience may

be accepted in lieu of Engineering Degree.

 Managerial
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Senior Engg. Instructor Avionics 3.7.2.1
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Full Eng. Instructor VII (EPS B) Chief Instructor Avionics
Avionics Karachi 3.7.2.2

Mechanical/Electrical/Electronics) including 5 years in related field and
from a recognized mandatory experience requirements
institution/university in at least B of the Corporation and regulatory
grade authorities (if any)
 Updated with the new functionalities
and modifications, new processes
and quality concepts, etc.
 Good knowledge of CAA rules,
ANOs, AWNs, relevant to maint.
training organization.
 Must have attended aviation
legislation and human factor in
aviation courses.
 Working knowledge of the training
unit and cross functional knowledge
of other training units at PTC and
working knowledge other
departments in PIA
 Middle Management Course at

 Team player PTC.
 Ethical  Instructional Skills Course.
 Intelligent  Proficiency in computer operations.
 Flexible  Mandatory courses of the training
 Creative & Innovative unit, if any.
 Refresher courses (if required).
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 Review examination process / papers and ensure proper maintenance of training record
 17. Prepare and submit questions for new phase exams
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Associate Eng. Instructor VI (EPS A) Chief Instructor Avionics

 Team player  Initial Management Course at PTC

 Flexible  Mandatory courses of the training unit,
 Creative & Innovative if any.
approved syllabus
support section
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Associate Eng. Instructor 3.7.2.3
 19. Pursue with prospective trainees
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Training Support Assistant (Admin) III/IV Chief Instructor

 3 years for III
  IT proficiency in MS
office/PowerPoint/Excel.
___________________________________________________________________________________________________________________________
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Chapter: 3

___________________________________________________________________________________________________________________________
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Office Attendant I - IV Chief Instructor
 Matriculation ( Intermediate will be  Min 1 year experience in office

preferred) work. ( More experienced will be
preferred)
preferred
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Chief Instructor Apprentice IX Principal PIA Training Centre
Apprentice Unit(PTC) KHI 3.7.3

on Aircraft Type

 Instructional  As per PTC exposition Manual

 Managerial
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Chief Instructor Apprentice 3.7.3
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Senior Engg. Instructor VIII (EPS C-G) Chief Instructor Apprentice
Apprentice Unit (PTC) KHI 3.7.3.1

on Aircraft Type


 Managerial
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Senior Engg. Instructor Apprentice 3.7.3.1
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Full Eng. Instructor VII (EPS B) Chief Instructor
Apprentice Karachi 3.7.3.2

concepts, etc.
organization.
 Middle Management Course at PTC.

 Flexible any.
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 Remain abreast with subject changes/amendments for updating of training materials

(curriculum, evaluation and processes)
 Prepare and submit questions for new phase exams
___________________________________________________________________________________________________________________________
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Chapter: 3

Associate Engineering Instructor VI (EPS) Chief Instructor


 Flexible any.
 Efficiently conduct classroom teaching and practical training assignments in accordance with
the laid down procedures and instructions as issued from time to time and within the frame-work of
approved syllabus
support section
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Associate Engineering Instructor 3.7.3.3
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Training Support Officer (tech) V / VI Chief instructor
 Masters Degree, at least in “B” grade  Office Management experience 03 years

from a recognized University.  Experience in an Airline industry /
Educational establishment
 Cross- functional knowledge of PTC.
 Proficiency in MS office / MS Project /

 Team player Accounting Software
 Ethical  Certified courses in MS Office / MS Project /
 Intelligent Accounting Software
 Flexible
 Motivated and dynamic
 Command of written English
 Possesses Integrity
At PIA training centre the duty profile of Training Support Officer (technical) has been segmented into
following activities:
 To arrange maintenance, routine inspection and rectification of all training aids equipment through
suppliers/companies.
 Routine inspection and rectification of training aids equipment/computers installed in classrooms,

offices, workshops and labs.
 Setting of the classrooms on week end according to the weekly schedule issued by manager training
support.
 Making arrangement for seminars, workshops and visits.
 Keep cabin mock-up trainers in serviceable condition for flight service classes.
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Training Support Officer (tech) 3.7.3.4
 Maintaining inventory of PTC assets and sub-inventory of training aids section.
 Issuance of stationery items, spare parts and maintenance of stock register.
 Any other work assigned by Manager Training Support
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Training Support Supervisor IV Chief instructor

 Team player  Proficiency in MS office / MS Project /

 Ethical Accounting Software
 Intelligent  Certified courses in MS Office / MS Project /
 Flexible Accounting Software
At PIA training centre the duty profile of Training Support Officer (technical) has been segmented into

 Setting of the classrooms on week end according to the weekly schedule issued by manager training
support.
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Training Support Supervisor 3.7.3.5
 Any other work assigned by Manager Training Support
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Training Support Assistant (admin) III/IV Chief Instructor

 3 years for III
 IT proficiency in MS
 office/PowerPoint/Excel.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Assistant (admin) 3.7.3.6
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Chief Engineer Examiner IX Principal PIA Training Centre
Examination Unit (PTC) KHI 3.7.4

on Aircraft Type


 Managerial
 Effectively manage the Examination unit to ensure training objectivity
 Undertake financial planning and cost-benefit analysis to ascertain work viability
 Manage unit HR development program and plan the induction process on sustained basis
 Effectively manage human resource productivity of his unit through performance management
system
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Chief Engineer Examiner 3.7.4
 Display proven integrity in executing tasked responsibilities and ensure work confidentiality
 Maintain disciplined unit environment for ensuring examination/evaluation effectiveness and work
confidentiality
 Create, conduct and direct research projects and assign research work
 Carry out practical problem analysis for evaluation (testing) process updating
 Conduct courses as and when desired
 Supervise and ensure the quality of testing procedures for ensuring training effectiveness
 Update course evaluation procedures/processes through innovative methodologies
 Coordinate and monitor user training need analysis (TNA) for testing effectiveness
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Chapter: 3

Senior Engineer Examiner VIII (EPS C–G) Chief Engineer Examiner
Examination Unit (PTC) KHI 3.7.4.1

on Aircraft Type


 Managerial
 Supervise the updating of unit process materials
 Ensure proper maintenance of training record and confidentiality
 Prepare annual schedule in consultation with CI
 Prepare the annual work schedule in coordination with all stakeholders
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Senior Engineer Examiner 3.7.4.1
 Review examination process in coordination with CI’s
 Practical Problem Analysis to update training evaluation process
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Full Engineering Examiner VII (EPS B) Chief Examiner Eng.
Examination Karachi 3.7.4.2

concepts, etc.
organization.
 Team player  Middle Management Course at PTC.

 Flexible  Mandatory courses of the training unit, if
 Creative & Innovative any.
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Full Engineering Examiner 3.7.4.2
 Review examination process / papers in consultation with CI/seniors
 Prepare the course result
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Associate Eng. Examiner VI (EPS A) Chief Examiner Eng.

 At least 5 years teaching experience
 BE (Aerospace/Avionics/ including 3 years in related field and
Mechanical/Electrical/Electronics) from mandatory experience requirements of
a recognized institution/university in at the Corporation and regulatory
least B grade authorities (if any)

approved syllabus
support section
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Associate Eng. Examiner 3.7.4..3
 Conduct the courses as and when required
 Ensure course evaluation preparations including logistics
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer (admin) V / VI Chief Examiner Eng.


At PIA training centre the duty profile of Training Support Officer (Admin) has been segmented into
 Maintain training record (attendance sheet, grading sheet and photocopy of certificates)
 To have correspondence with in PTC and outside PTC on unit behalf for conduction/nomination of
courses.
 Develop and send every course file to user department with grading sheet & certificates.
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Training Support Officer (admin) 3.7.4.4
 Get involved in self-development (like professional courses, education, etc)
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Training Support Assistant (Admin) III/IV Chief Examiner Eng.

 3 years for III
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Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Office Attendant I/II/III/IV Chief Examiner Eng.
 Matriculation ( Intermediate will be  Min 1 year experience in office work. (

preferred) More experienced will be preferred)

preferred
 
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Operations IX Principal PIA Training Centre
Flight Operations Unit (PTC) KHI 3.7.5
 Master’s Degree from a recognized  15 Years in Aviation Industry

University.  05 Years Instructional in relevant field
 Preferred additional qualifications:
MBA or equivalent
 Instructional 
 Ensure efficient management and conduct of training program
 Coordinate and prepare annual training schedule in consultation with employee's development.
 Undertake financial planning and cost benefits analysis to ascertain training feasibility.
 Manage human resources productivity of his unit through performance.
 Maintain disciplined unit & class environment for ensuring training effectiveness.
 Coordinate and ensure smooth conduct of courses at out stations
 Maintain high standards of training
 Conduct class room checks in order to ensure the quality of training
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Operations 3.7.5
 Ensure that instructors remain current about their subjects and developments in their specific areas
 Ensure optimum utilization of instructors consistent with the requirements of training and instructor's
own development
 Ensure to carry out practical problem analysis for curriculum up gradation.
 Ensure maximum class room attendance through employee's development.
 Perform any other duties assigned by the Director Training & development
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Engg Instructor VIII Chief Instructor Operations
Flight Operations Unit (PTC) KHI 3.7.5.1

MBA or equivalent
 Prepare the annual training schedule in coordination with all stakeholders
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Engg Instructor (Flight Operations) 3.7.5.1
 Carry out practical problem analysis for curriculum updation
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor VII Chief Instructor Flight Operations
Flight operations Karachi 3.7.5.2

 Any other if required
 Updated with the modifications, new
processes and quality concepts, etc.
modifications.
 Team player  Middle Management Course at PTC

 Intelligent  CAA approval for at least 1 aircraft
 Flexible (PIA).
 Creative & Innovative  Any other mandatory requirement
specified by regulatory bodies/ others
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor 3.7.5.2
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Associate Instructor VI Chief Instructor Flight Operations
 BE (Aerospace/Avionics/  At least 3-5 years in aviation related

Mechanical/Electrical/Electronics) from field.
a recognized institution/university in at  Preferably form 3 years involved in
least B grade instructional activities.
 Team player  Initial Management Course

 Intelligent  Proven Proficiency in computer
 Flexible operations.
 Motivated and dynamic  Project Management Course
 Command of written English  Mandatory /refresher courses of respective
 Possesses Integrity training unit, if any
 Efficiently conduct classroom teaching and practical training assignments in accordance with the laid
down procedures and instructions as issued from time to time and within the frame-work of approved
syllabus
 Look after pertinent training aids and ensure their serviceability in coordination with training support
section
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Associate Instructor 3.7.5.3
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor V Chief Instructor Flight Operations

 Team player  Initial Management Course

 Intelligent  Instructional Skills Course will be
 Flexible preferred
 Creative & Innovative  Knowledge of quality appraisal, financial
management will be preferred
 Mandatory / refresher courses of
respective training unit, if any.
distinctive areas (like management, research and instructional) to indoctrinate managerial development
 Efficiently conduct classroom teaching and practical training assignments in accordance with
the laid down procedures and instructions as issued from time to time and within the frame-
work of approved syllabus
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor 3.7.5.4
support section
 Undergo OJT
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III/IV Chief Instructor Flight Operations

 3 years for III
 Team player  IT proficiency in MS

 Ethical office/PowerPoint/Excel.
 Intelligent  Office Management
 Flexible
 Creative & Innovative
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Flight Service IX Principal PIA Training Centre
Flight Service Unit (PTC) KHI 3.7.6

MBA or equivalent
 Instructional  As per ICAO – Annex – 6 - STANDARDS

 Computer Literacy  ICAO – DOC – 7192-AN/857 Part-E-1
 Analytical & Financial Cabin Personnel Second Edition– 1996.
 ANO: 91: 0018 (CAA – Pak)
 Coordinate and ensure smooth conduct of courses at out stations
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Flight Service 3.7.6
own development
 Perform any other duties assigned by the Director Training & development
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Flight Services VIII Chief Instructor Flight Services
Flight Service Unit (PTC) KHI 3.7.6.1

MBA or equivalent
 Instructional  As per ICAO – Annex – 6 - STANDARDS

 Computer Literacy  ICAO – DOC – 7192-AN/857 Part-E-1
 Analytical & Financial Cabin Personnel Second Edition– 1996.
 ANO: 91: 0018 (CAA – Pak)
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Flight Services 3.7.6.1
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor VII Chief Instructor Flight Services
Flight services Karachi 3.7.6.2
 Masters Degree, preferably MBA  At least 10 years teaching experience

/equivalent in at least B grade from a including 5 years in related field and
recognized institution. mandatory experience requirements of
the Corporation and regulatory
 Updated with the modifications, new
processes and quality concepts, etc.
knowledge other departments in PIA.

 Intelligent  Mandatory courses of respective training
 Flexible unit, if any.
concepts, etc.
distinctive areas i.e. like management, research and instructional to indoctrinate managerial development
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Prepare the course result.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Officer (Admin) V/ VI Chief Instructor Flight Services
 Masters Degree, preferably MBA  Office Management experience 03 years

/equivalent in at least in B grade from a  Experience in an Airline industry /
recognized institution. Educational establishment
.  Cross- functional knowledge of PTC.

C. Job Description & Responsibilities:
 To have correspondence with in PTC and outside PTC on unit behalf for conduction / nomination
of courses.
 Get involved in self-development (like professional courses, education, etc.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Officer (Admin) 3.7.6.3
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor V Chief Instructor Flight Services
 Masters Degree preferably MBA /equivalent  Preferably engaged in instructional

at least in B grade from a recognized activities for at least 3 years
institution.  Preferably should have aviation related
experience of al least 3 years

 Intelligent  Other relevant specialized courses if
 Flexible required
approved syllabus
support section
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Undergo OJT
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Marketing IX Principal PIA Training Centre
Marketing Training Unit (PTC) KHI 3.7.7

MBA or equivalent
 Instructional  As per Passenger / Cargo Sales Training

 Computer Literacy Manual
 Effectively manage the Training unit.
 Coordinate with user departments and regulatory authorities on sustained basis.
 Undertake financial planning and cost-benefit analysis to ascertain training viability.
 Manage train-the-trainer program and plan the induction process on sustained basis.
fiscal activities in conformity with prevalent corporation rules.
 Work as team member of principal PTC.
 Manage human resource productivity of his unit through performance management system.
 Recommend standards for trainee development and evaluation.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Marketing 3.7.7
 Ensure logistic support and optimum utilization of available resources (tangible and intangible).
 Display proven integrity in executing tasked responsibilities.
 Maintain disciplined unit/class environment for ensuring training effectiveness.
 Foster research and learning culture.
 Create, conduct and direct research projects and assigned special tasks.
 Carry out practical problem analysis for curriculum updating.
 Contribute in applied research with contribution for publications and conferences/seminars.
 Encourage innovation and practical solution methodologies by example.
 Conduct courses as specified.
 Supervise and ensure the quality of training.
 Update curriculum & monitor course evaluation processes/procedures.
 Coordinate and monitor training need analysis (TNA) of user departments.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Marketing VIII Chief Instructor Marketing
Marketing Training Unit (PTC) KHI 3.7.7.1

MBA or equivalent
 Instructional  As per Passenger / Cargo Sales Training

 Computer Literacy Manual
 Supervise regular / refresher courses.
 Supervise the updating of training materials.
 Ensure proper maintenance of training record.
 Prepare annual schedule in consultation with CI.
 Prepare the annual training schedule in coordination with all stakeholders.
 Assist CI in developing annual budgetary estimates.
 Manage certificate issuance to trainees.
 Effectively manage unit asset inventory and ensure timely availability of required logistical support.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Marketing 3.7.7.1
 Assist CI in performance management of unit HR.
 Look after/officiate the office of unit CI in his/her absence.
 Develop and hold seminars and workshops on relevant topic.
 To display proven integrity in executing tasked responsibilities.
 Get involved in research work on his / her subject / topic.
 Carry out practical problem analysis (case study research method) for training improvement.
 Produce research paper for professional publications/seminars/conferences.
 Conduct the courses as specified.
 Supervise regular / refresher courses in addition to instructional duties.
 Review examination process in coordination.
 Practical Problem Analysis to update training curriculum.
 Coordinate with CI in training need analysis (TNA) of user departments.
 Review examination process / papers in consultation with CI.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor VII Chief Instructor Marketing
Marketing Training Unit Karachi 3.7.7.2
 MBA /equivalent with a major in  At least 10 years teaching experience

marketing from a recognized institution including 5 years in related field and
at least in B grade. mandatory experience requirements of the
Corporation and regulatory authorities (if
any).
concepts, etc.
 Preferably should have some background of
Curriculum Development and Project
Management.
 Working knowledge of the training unit and
cross functional knowledge of other training
at PTC and working knowledge other
departments in PIA.

 Intelligent  Mandatory courses of the unit, if any.
 Flexible  Refresher courses (if required).
evaluation and processes).
 Perform other duties, assigned by chief instructor.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Ensure in managing course logistics and unit inventory.
 Chase the progress of certificate production and issuance.
 To maintain disciplined class environment for ensuring training effectiveness.
 To ensure tidy and user-friendly training environment in the unit.
 To get involved in research work preferably in aviation disciplines of applied dimension.
 Contribute in applies research paper/article writing.
 Conduct regular / refresher courses in addition to other instructional duties.
 Review examination process / papers in consultation with CI/seniors.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Associate Instructor VI Chief Instructor Marketing
Marketing Training Unit Karachi 3.7.7.3

any).

concepts, etc.

 Flexible  Mandatory courses of the unit, if any.
distinctive areas i.e. management, research and instructional; to indoctrinate managerial development
approved syllabus.
 Perform other duties/Jobs assigned by the chief instructor.
 Go through OJT experience if required.
support section.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Associate Instructor 3.7.7.3
 Maintain disciplined class environment for ensuring training effectiveness.
 Ensure tidy and user-friendly training environment in the unit.
 Preferably involve in practical problem analysis to make training more effective.
 Conduct regular / refresher courses if required.
 Participate in updating of examination papers / process.
 Prepare new courses / syllabi / training notes.
 Prepare lesson plan, training material for the courses.
 Ensure course pre-start preparations including logistics.
 Pursue with prospective trainees.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor V Chief Instructor Marketing
Marketing training unit Karachi 3.7.7.4
 MBA /equivalent with a major in  Preferably engaged in instructional activities

marketing from a recognized institution for at least 3 years.
at least in B grade.  Preferably should have aviation related
experience of al least 3 years.

 Intelligent  Other relevant specialized courses if
 Flexible required
 Attend basic/management courses as and when required.
 Ensure disciplined environment for training effectiveness.
approved syllabus.
support section.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Preferably involve in practical problem analysis.
 Conduct basic, familiarization, regular and other related courses as specified.
 Undergo OJT.
 Attend pertinent management courses.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III/IV Chief Instructor Marketing
Marketing training unit Karachi 3.7.7.5

(Preference with be given to in reputed organization
Master/MBA and equivalents.  5 years for IV
 3 years for III

 Flexible
 Prepare weekly training schedule as required by seniors.
 Keep office environment tidy and smart looking.
 Get involved in self-development (like professional courses, education, etc.).
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Carry out other secretarial duties as assigned by seniors.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Passenger Service IX Principal PIA Training Centre
Passenger Service Unit (PTC) KHI 3.7.8

MBA or equivalent
 Instructional  As per Passenger Service Training Manual

 Ensure efficient management and conduct of training program.
 Coordinate and ensure smooth conduct of courses at out stations.
 Maintain high standards of training.
 Conduct class room checks in order to ensure the quality of training.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor Passenger Service 3.7.8
 Ensure that instructors remain current about their subjects and developments in their specific areas.
own development.
 Perform any other duties assigned by the Director Training & development.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Passenger Service VIII Chief Instructor Passenger Service
Passenger Service Unit (PTC) KHI 3.7.8.1

MBA or equivalent
 Instructional  As per Passenger Service Training Manual

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Passenger Service 3.7.8.1
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor VII Chief Passenger Service
Passenger service Karachi 3.7.8.2

any).
concepts, etc.
 Preferably should have some background of
Curriculum Development and Project
Management.
 Working knowledge of the training unit and
cross functional knowledge of other training
at PTC and working knowledge other
departments in PIA.

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

D. Job Objectives (if defined):
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor V Chief Passenger Service
 Masters preferably MBA/Equivalent at  Preferably engaged in instructional

least in B grade from a recognized activities for at least 3 years.
institution.
 Preferably should have aviation related
.

 Ethical  Initial management course.
 Flexible
distinctive areas i.e.(like management, research and instructional; to indoctrinate managerial development
approved syllabus.
support section.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Undergo OJT.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III/IV Chief Passenger Service

recognized and reputed institution.  Office/PowerPoint/Excel or similar software
 3 years for III
 Typing speed 40 w.p.m

 Flexible
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

 Ensure that the office is opened in the morning and locked after working hours..
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor CBT IX Principal PIA Training Centre
Computer Based Training (PTC) KHI 3.7.9

MBA or equivalent
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Chief Instructor CBT 3.7.9
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor CBT VIII Chief Instructor CBT
Computer Based Training (PTC) KHI 3.7.9.1

MBA or equivalent
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor CBT 3.7.9.1
 Carry out practical problem analysis for curriculum updation
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Full Instructor VII Chief Instructor
Computer based training Karachi 3.7.9.2
 MCS / MIT / M.Sc (Computer  At least 10 years teaching experience

Science) / BE (IT) / MBA (MIS) or including 5 years in related field and
equivalent from a recognized mandatory experience requirements
institution at least in B grade of the Corporation and regulatory
 Updated with the new functionalities
and modifications, new processes
and quality concepts, etc.
 Working knowledge of the training
unit and cross functional knowledge
of other training at PTC and working
knowledge other departments in PIA.
 Middle Management Course at

 Team player / leader PTC.
 Intelligent  Mandatory courses of respective
 Flexible training unit, if any.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Junior Instructor V Chief Instructor
Computer Based Training Karachi 3.7.9.3
 MCS / MIT / M.Sc (Computer Science) /  Preferably engaged in instructional

MBA (MIS) BE (IT) / BE or equivalent activities for at least 3 years
from a recognized institution at least in B  Preferably should have aviation related
grade experience of al least 3 years
  Should have instructional skills to

conduct computer training classes and
develop CBT
 Should be well conversant with sage and
other authoring software tools and have
the ability to develop CBT courseware
 Should have sound programming
knowledge and expertise to develop
computer based systems for training
institutions. Preference will be given to
experts who can set up and maintain
networks
 Have expertise in internet technologies
distinctive areas i.e. management, research and instructional to indoctrinate managerial development
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

approved syllabus
support section
 Undergo OJT
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III/IV Chief Instructor
Computer based training Karachi 3.7.9.4

 3 years for III
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Deputy GM Training Coordination IX Principal PIA Training Centre
Training Coordination (PTC) KHI 3.7.10

MBA or equivalent
 Effective Management of Training Coordination section.
 Effective Management of LCD display system during working hours.
 Plan and organize Self Finance training programs.
 Effective implementation of Third Party training contracts.
 Explore the Training opportunities in International Aviation Training market.
 Commercialization of PTC training programs.
 Coordinate with Chief Instructors regarding Third Party training programs.
 Maintenance of Training records of Training units at PTC.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Deputy GM Training Coordination 3.7.10
 Manage Audio Visual and Fitness training and special training programs.
 Organize Internship at PTC.
 Updating and management of PTC website.
 Supervise public relations and PTC publications.
 Conduct courses as and when required.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Assistant Manager Coordination VII DGM Training Coordination
Training coordination Karachi 3.7.10.1
 MBA / BE or equivalent from a  At least 15 years in Aviation field.

recognized institution  Preferably involved in instructional
activities.
 Working knowledge of all training units
 Proven Management Skills

 Project Management
 Leadership
 Communication
 Quality Management
 Problem Solving & Decision Making
 Proficiency in computer operations.
 Financial Management
 Inventory Management
At PIA training centre the duty profile of Assistant Manager Training Coordination has been segmented into
following areas:
 Ensure proper maintenance of training records all PIA employees / private trainees/ Instructors.
 Conducted SABRE trainings and refreshers in Res / Tktg /ASR and later E-Ticketing / WEB Ticketing
 Initiated SOPs with ACSI & Revenue Accounting for Post E-Ticketing Issues
 E-Ticketing Post training helpdesk. All type of E-Ticketing issues is resolved through exchange of
emails. Only Master Trainers are authorized to respond.
 Interline E-Ticketing testing and implementation.
 Coordination with CAA & Third Parties for trainings and with all training units regarding their Training
Schedule
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Assistant Manager 3.7.10.1
 Annual updating of PTC training schedule.
 Updating of Fees Structure
 To coordinate with Account Officer PTC to keep track and update Revenue earning of all training
 Managing of PTC reception desk and registration.
 Coordinate and facilitate publications and Update and maintenance of PTC website
 Update and maintenance of PTC website.
 Initiated, designed and updated new PTC Training Brochure of all training units.
 Coordination with all training units and other departments of PIA.
 Coordination/ Counseling with all private trainees of PTC.
 Coordination with all third party for trainings at PTC for their better implementations.
 Manage and organize PTC Internship program with the approval of HR.
 Commercialization of PTC Courses outside PTC / PIA / Pakistan.
 Facilitate in granting approval of Courses / Training programs for outside parties.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Coordinator VI DGM Training Coordination
 MBA / BE or equivalent from a  At least 15 years in Aviation field.

recognized institution  Preferably involved in instructional
activities.
 Working knowledge of all training units
 Proven Management Skills 

 Project Management
 Leadership
 Communication
 Quality Management
 Problem Solving & Decision
Making
 Financial Management
 Inventory Management
At PIA training centre the duty profile of Training Coordinator Unit has been segmented into
 Analysis of the utilization of Training HR of all Training units.
 Planning of new training programs for all training units.
 Planning of HR (Instructional & Non- Instructional) development.
 Coordination with ICAO / IATA, other Airlines/ Training Agencies for PTC HR development.
 Coordination with all training units and other departments of PIA regarding training needs.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Coordinator 3.7.10.2
 Develop and update PTC presentations.
 Develop and update PTC Training Brochure of all training units and PTC.
 Manage and organize PTC Internship program.
 Resolving issues of SABRE at HELPDESK.
 Testing of SABRE enhancements.
 Testing of interline electronic ticketing.
 Conduct SABRE trainings at PTC (Domestic / International stations).
 Provide PNR confirmations to instructors traveling on OCS.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Officer (Admin) V/VI DGM Training Coordination


 At PIA training centre the duty profile of Training Support Officer (Admin) has been segmented into
 To have correspondence with in PTC and outside PTC on unit behalf for
conduction/nomination of courses.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Record Officer V / VI DGM Training Coordination


At PIA training centre the duty profile of training support officer (General) has been segmented into
 Maintain training record (attendance sheet, grading sheet and photocopy of certificates).
courses.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Record Officer 3.7.10.4
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III / IV DGM Training Coordination

(Preference will be given to Master/MBA in reputed organization
 3 years for III
 IT proficiency in MS 
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Manager Quality Control / DQC VIII Principal PIA Training Centre
Quality Control (PTC) KHI 3.7.11

MBA or equivalent
 Assisting Principal PTC / CI in establishing quality benchmarks through competitive analysis of

prevalent practices in Aviation training industry.
 To be part of internal auditing activities in liaison with CQA FOR ISO 9001:2008, IOSA & SMS.
 To perform internal audit within PTC to ensure compliance of all SOP’s issued.
 Developing, applying and controlling of quality management system.
 Helping C.Is ensure conformance to established standards.
 Ensuring smooth and effective implementation of quality regime/s.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Manager Quality Control / DQC 3.7.11
 Having effective partnership sourcing for better resource quality (training aids, material, info etc).
 Introducing quality periodical (like quality newsletter…….) for promoting quality benefits.
 Creating awareness about quality cost management.
 Fostering process-based work environment for cross-functional harmony to enhance productivity.
 Ensuring productive application of statistical modeling (deterministic and probabilistic) for training
effectiveness
 Contribute in applied research with contribution for publications and conferences / seminars.
 Supervise and ensure the quality of training when asked by Principal.
 Coordinate with concerned CI about training need analysis (TNA) for user departments.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Assistant manager Quality Control/DQC VII Manager Quality Control
Quality control Karachi 3.7.11.1
 BE / M.Sc. (Physics/Maths) or  Preferably engaged in instructional

equivalent from a recognized activities for at least 3 years.
institution/university at least in B grade.  Preferably should have aviation related
 Preferably involved in research work  Initial Management Course at PTC.

(practical problem analysis).  Instructional Skills Course.
At PIA training centre the duty profile of training support resources has been segmented into following
activities:
 Ensure compliance of QAM and General Operations and procedures Manual by all units of PTC.
 To act in liaison with CQA for Audit Plan every year.
 Assisting Principal PTC / CI in establishing quality benchmarks through competitive analysis of

prevalent practices in Aviation training industry.
 To be part of internal auditing activities with respect to ISO 9001:2008, IOSA & SMS.
 To perform internal audit within PTC to ensure compliance of all SOP’s issued.
 Coordinate with user departments and regulatory authorities on sustained basis.
 Prepare the unit budget by taking on resource optimization approach and unsure discipline in all fiscal
activities in conformity with prevalent corporation rules.
___________________________________________________________________________________________________________________________
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Chapter: 3

Assistant manager Quality control/DQC 3.7.11.1
 Manage human resource productivity of his unit through performance management system.
 Introducing quality periodical (like quality newsletter…….) for promoting quality benefits.
 Contribute in applied research with contribution for publications and conferences / seminars.
 Supervise and ensure the quality of training.
___________________________________________________________________________________________________________________________
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Quality Control Officer V Manager Quality Control
Quality control Karachi 3.7.11.2
 BE(Aerospace/Avionics/Mechanical/Elect  Preferably engaged in instructional

rical/Electronics) Engineering / M.Sc. activities for at least 1 year.
(Physics/Maths) / MBA from a  Preferably should have aviation related
recognized institution/university at least experience of al least 1 year.
in B grade.
 Preferably involved in research work  Instructional Skills Course.

(practical problem analysis).  Proficiency in computer operations.
At PIA training centre the duty profile of Quality Control Officer has been segmented into
 Ensure compliance of QAM and General Procedures Manual by all units of PTC.
 To act in liaison with DQC for internal / external ‘Audit Plan; every year.
 To be a part of internal auditing activities with respect to ISO 9001:2008, IOSA & SMS.
___________________________________________________________________________________________________________________________
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Quality Control Officer 3.7.11.2
___________________________________________________________________________________________________________________________
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EPS (Equivalent to)
Manager Training Standards Principal PIA Training Centre
VIII
Training Standards (PTC) KHI 3.7.12
 BE-Aeronautical Engineering  12 Years in Aviation Industry, including 10

 Minimum Two (02) Proficiency Certificates Years Instructional in maintenance training.
on Aircraft Type

may be accepted in lieu of Engineering Degree
 Report to the “Accountable Manager” (any corporation nominee) for Part 147 approval of PIA
Training Centre.
 Implement an independent quality system to monitor the maintenance a training organization as per
EASA part-147 requirements.
 Develop audit plan for internal quality audit of Engg Units
 Conduct internal quality audit, suggest corrective action/s based on findings and communicate non-
conformity, if any, to the accounts manager.
 Maintain effective feedback system to monitor the implementation of remedial actions.
 Develop maintenance training organization exposition as per EASA part-147 and control the
subsequent amendment/s and their submission to the competent authority before implementation.
___________________________________________________________________________________________________________________________
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Manager Training Standards 3.7.12
 Ensure compliance of requirements established by Part 147.
 Attend industry and professional seminars, workshops and conferences pertinent to the approval.
 Coordinate and administer relevant programs and projects.
 Provide professional technical directions, guidance, advice and assistance to Principal PTC and
Accountable Manager.
 Communicate with CAA Pakistan and regulatory authorities in other countries concerning matters
related to Part 147 Approval.
 Maintain regular contact with other approved maintenance organization in the region and
coordinate with management officials.
 Motivate people to accomplish the objectives of the approval.
 Manage performance of team members of the project.
 Create, conduct and direct research projects and other assigned special tasks
 Carry out practical problem analysis for improvement.
 Contribute in applied research with contribution for publications and conference/seminars
 Conduct courses and when required
___________________________________________________________________________________________________________________________
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Engineering Instructor VII Manager Training Standard
Training standards Karachi 3.7.12.1
 MS / BE  At least 10 years teaching experience

(Avionics/Electrical/Electronics) including 5 years in related field and
Engineering / M.Sc. (Physics/Maths) or mandatory experience requirements of
equivalent from a recognized the Corporation and regulatory
institution/university in at least in B authorities (if any)
grade.  Updated with the new functionalities and
concepts, etc.
AWNs, relevant to training organization.
 Preferably involved in research work
(practical problem analysis)

At PIA training centre the duty profile of Engg. Instructor, Training Standards has been segmented into three
___________________________________________________________________________________________________________________________
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Engineering Instructor 3.7.12.1
 Be an active part for implementation of an independent quality system to monitor the maintenance
a training organization as per EASA part-147 requirements.
 Be part of internal quality audits, suggest corrective action/s based on findings and communicate
non-conformity, if any, to the Manager Training Standard.
 Be part of effective feedback system to monitor the implementation of remedial actions.
 Ensure compliance of requirements set up by Manager Training Standards.
 Coordinate and administer relevant programs and projects.
 Provide professional technical directions, guidance, advice and assistance to Manager Training
Standards.
 Motivate people to accomplish the objectives of the approval.
 Create, conduct and direct research projects and other assigned special tasks assigned to him/her
 Carry out practical problem analysis for improvement.
 Contribute in applied research with contribution for publications and conference/seminars
 Conduct courses as and when required
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Assistant (Admin) III/IV Manager Training Standard
Training standard Karachi 3.7.12.2

 3 years for III

___________________________________________________________________________________________________________________________
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___________________________________________________________________________________________________________________________
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Manager Training Support VIII Principal PIA Training Centre
MTS (PTC) KHI 3.7.13

University.  05 Years in relevant field
MBA or equivalent
 Minimum Essential Requirement: 

Managerial
Computer Literacy
 Proffered Desirable Requirement:
Innovativeness
Performance / Quality Appraisal
Analytical & Financial
 Prepare Capital and Revenue Budgets based on the requirements of the respective Training Units
and after the clearance from the Principal, PIA Training Centre obtain approval from the Finance
Department.
 Adopt suitable measures/procedures for effective control and monitoring of the budgetary
allocations and periodic submission to the Principal, PIA Training Centre, high-lighting the
critical areas.
 Maintain coordination with the Acquisition & Material Support Department for the timely
availability of supplies required by PIA Training Centre.
 Arrange payment of stipends to concerned trainees during their period of stay in PTC.
 Maintain and operate PTC impress account according to laid down procedures.
 Maintain inventory of PTC assets as per existing rules and procedures of the Corporation.
___________________________________________________________________________________________________________________________
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Manager Training Support 3.7.13
 Ensure availability of all materials / books, for Technical/Reference Library of the PIA Training
Centre and supervise its maintenance and proper functioning.
 Ensure timely printing of training notes, précis, manuals and other related printed material
through PTC facilities, PIA Printing press and outside agencies.
 Ensure that tools/material/general stores for meeting the Apprentice workshop requirements and
the stationary requirements of PTC as a whole are equipped and operated satisfactorily. Plus
ensure availability of serviceable visual aids for classrooms such as Movie, Slide and Overhead
projectors etc.
 Ensure that training aids such as system Trainer's Language Labs CBT, Morse Code Lab and
Cabin Crew Mock up, Auditoriums projectors, Computers and sound system are maintained in
serviceable condition.
 Ensure that all administrative and support functions in connection with foreign trainees with
regard to various Government agencies and PIA Sections are expeditiously handled.
 Ensure maintenance and cleanliness of PTC Buildings and other facilities.
 Ensure that the Classrooms are properly equipped with all necessary facilities.
 Prepare weekly training schedules on the basis of the requirements supplied by the Chief
Instructors.
 Ensure effective control on Motor Transport allocated to PTC and its deployment in
accordance with the requirements of CI / DGM.
 Supervise the administration of all Training Centre support staff and allocate their duties
with the prior approval of the Principal, PIA Training Centre.
 Any other duties and responsibilities assigned by Principal, PIA Training Centre.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer (Admin) V / VI Manager Training Support
Training support Karachi 3.7.13.1


At PIA training centre the duty profile of Training Support Officer (Admin) has been segmented into
courses.
___________________________________________________________________________________________________________________________
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Chapter: 3

___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer (IRR) V/VI Manager Training Support
 BE (IT)/BCS at least in ‘B’ grade from a  Min 3-5 years experience in the operation &
recognized reputed institution. maintenance of PCs.
 ( Preference will be given to those with
higher qualifications)
 LAN and related field. 

 Initial Management Course.
 Computer specialization Courses (Graphics,
Webpage designing, etc)
 Good Communication and Leadership
At PIA training centre the duty profile of Training Support Officer (IRR) has been segmented into
 Provide automation support to all units at PTC.
 Maintain serviceability of all software/hardware in operating condition; check out the

operational readiness of Pc’s installed in IRR.
 Provide internet support to all units by downloading concerned information from different
sources as and when required.
 Carry out activities related to scanning, editing of documents, printing, data feeding, typing of
papers etc.
 Prepare diagrams, Transparencies, presentations, charts, schematics, etc.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer (IRR) 3.7.13.2
 Weekly schedule preparation, yearly planner for training, etc.
 Carryout Graphics, Webpage designing, and related documentation.
 Carry out any other duties assigned by MTS.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer (Printing) V/VI Manager Training Support
 DAE Mechanical/Electrical/Electronics from  5-8 years

a recognized institute with good
grade/ranking
 (Preference will be given to Bachelor Degree
holders in relevant discipline.)
  Initial Management Course.

 Computer Literacy Course
 Other required professional development
courses
 Coordination with printing press regarding printing of books.
 Keeping stock of training notes and ATITA manuals for the training at PTC.
 Photocopying, binding of training notes and preparation of transparencies for classes.
 Maintenance of printing equipment with the help of office services.
 Any additional job assigned by Manager Training Support.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Officer Technical V/VI Manager Training Support


At PIA training centre the duty profile of training support officer (technical) has been segmented into

 Setting of the classrooms on week end according to the weekly schedule issued by manager
training support.
___________________________________________________________________________________________________________________________
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Training Support Officer Technical 3.7.13.4
 Any other work assigned by Manager Training Support.
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Supervisor (Tech) IV/V Manager Training Support


 Carry out preventive maintenance of training aids/equipment.
 Replace the faulty equipment/training aids from class rooms with serviceable items.
 Repair/replace faulty training aids, electrical/electronic/mechanical equipment, and keep them

serviceable.
 Ensure adequate stock of spares, for continued usage where required in PTC.
 Exercise all possible care in material handling.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Training Support Assistant (Admin) III/IV Manager Training Support

 3 years for III

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Assistant (Printing) III/IV Manager Training Support
 Intermediate (Science)  Min experience in repairs and maintenance

of electrical/electronic equipment.
 DAE in (Electrical/Electronics/Mechanical) o 5 years for PG IV
from a recognized institute with good o 3 years for PG III
grade/ranking will be preferred.
 
At PIA training centre the duty profile of Training Support Assistant (Printing) has been segmented into
 Maintain, repair and rectify cabin crew mock-up including galleys, doors, PA system, etc.
 Maintain and repair Language Laboratories.
 Maintain and repair electronics system trainers.
 Maintain and repair all electronic equipment installed in the apprentice’s workshop.
 Maintain and repair all training aids, audio visual aids and training equipment in which
electrical/electronic work is involved.
 Ensure the serviceability of all equipment
___________________________________________________________________________________________________________________________
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Chapter: 3

Training Support Assistant (Printing) 3.7.13.7
 Maintain record of area activities
___________________________________________________________________________________________________________________________
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Chapter: 3

Driver III Manager Training Support
 Matriculation ( Intermediate will be  Min 1 year experience in office work. (More

preferred) experienced will be preferred).
 Must be in possession of valid H.T.V
Driving License and other permit/documents
issued to him by the corporation.
 
 He will collect the duty slip from the PTC Scheduling Assistant/ Supervisor on duty and take clear
briefing for the duty he is detailed for
 He will be in possession of the following valid documents:-
• Fitness Certificate.
• Insurance Certificate.
• Registration Book.
• Route permit
 Before moving out of the PTC Gate he is responsible to check that:-

• Water in radiator is up to the required level.
• (Oil in engine is up to the required level.
• Fuel (Petrol/diesel) in tank is enough and up to the required level
• Tyre pressure of the wheels including that of spare wheel is correct
• Hand brake and foot brakes are functioning properly
• Head lights, back light, indicator lights and apron lights are working properly.
• Vehicle is clean and in tidy condition
___________________________________________________________________________________________________________________________
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Chapter: 3

Driver 3.7.13.8
 He will report to the particular point for duty as instructed by the scheduling Assistant / Supervisor.
 He will strictly follow the police traffic rules and regulations
 He will strictly follow the accident procedure laid down for drivers
 He will neither leave the vehicle unattended nor leave the ignition key in the vehicle
 He will not carry unauthorized persons
 He will not deviate from the prescribed route
 He will note correct milometer reading ‘OUT’ and ‘IN’ and calculate total mileage running
 He will be courteous with passengers.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

DGM / Chief Instructor Management
IX Principal PIA Training Centre
Training
Management Training Unit KHI 3.7.14
 Minimum 2nd Class / “B” Grade MBA /  12 – 15 years experience in related field
Master’s degree in any Management
discipline from a recognized institution /
university.
 Higher qualification will be preferred.
 Team Player  Senior Management Course at PIA Training

 Ethical Centre or any other recognized institution
 Intelligent  Instructional Skills Course
 Flexible
 Communication
 Delegation
 Social (employee care)
 Coordinate and prepare annual training schedule in consultation with employee’s develop
 Mange human recourses productivity of his unit through performance.
 Coordinator and ensure smooth conduct of courses at out stations
___________________________________________________________________________________________________________________________
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Chapter: 3

DGM / Chief Instructor Management Training 3.7.14
 Ensure optimum utilization of instructors consistent with the requirements of training and
instruction’s own development
 Ensure to carry out practical problem analysis for curriculum up-gradation
 Ensure maximum class room attendance through employee’s development.
 Perform any other duties assigned buy the Director Training & Development
Job Objectives (if defined):
___________________________________________________________________________________________________________________________
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Chapter: 3

DGM / Chief Instructor Management
Senior Instructor Management Training VIII
Training
Management Training Unit KHI 3.7.14.1
university.

 Flexible
 Communication
 Delegation
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Senior Instructor Management Training 3.7.14.1
Job Objectives (if defined):
___________________________________________________________________________________________________________________________
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Chapter: 3

Full Instructor VII Chief Instructor Management Training
Management Training Unit Karachi 3.7.14.2

any).
concepts, etc.

___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

___________________________________________________________________________________________________________________________
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Chapter: 3

Junior Instructor V Chief Instructor Management Training
Management training unit Karachi 3.7.14.3
 Masters preferably MBA/Equivalent at  Preferably engaged in instructional

least in B grade from a recognized activities for at least 3 years.
institution.  Preferably should have aviation related

 Ethical  Initial management course.
 Flexible
distinctive areas i.e.(like management, research and instructional; to indoctrinate managerial development
approved syllabus.
support section.
___________________________________________________________________________________________________________________________
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Chapter: 3

 Undergo OJT.
___________________________________________________________________________________________________________________________
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Chapter: 3

Office Attendant I/II/III/IV Chief Instructor Management Training
Management training unit Karachi 3.7.14.4
 Matriculation ( Intermediate will be  Min 1 year experience in office work. ( More

preferred) experienced will be preferred)

preferred
 Team player 
 Ethical
 Intelligent
 Flexible
___________________________________________________________________________________________________________________________
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Chapter: 3

Dy. General Manager Employees Training IX Principal PIA Training Centre
Employees Training KHI 3.7.15
university.
 Team Player  Training Course at PIA Training Centre or

 Ethical any other recognized institution
 Flexible
 Communication
 Delegation
 Ensure efficient management and conduct of training programmes in his unit.
 Maintain high quality standards of training.
 Facilitate Employees Training Unit to ensure smooth operations of Employees Training activities.
 Adopt suitable measures / procedures for effective control and monitoring of the budgetary allocation.
 Maintain coordination with PIA Training Centre for availability of supplies and space required for
training.
 Arrange payments of training fees expenditure to the concerned Trainers / Training institution.
 Maintain liaison with departmental Human Resources Managers for all in-house and external training.
___________________________________________________________________________________________________________________________
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Chapter: 3

Dy. General Manager Employees Training 3.7.15
 Conduct classroom checks in order to ensure that the training is imparted as per prescribed standards of
instructions and introduce systems/methods to further improve the standards of training.
 Assess and evaluate performance of Instructor during the year in accordance with laid down
procedures.
 Suggest ways and means to improve training standards and effectiveness in his unit.
 Ensure availability of training aids such as sound system, visual aids, stationery and other item required
by Trainers.
 Ensure administrative & support functions in connection with training.
 Plan schedules regarding PIA’s Employees Training as and when required.
 Ensure Maintenance of all relevant training & development record of his unit.
 Perform any other function as assigned, from time to time, by Director Training & Development.
___________________________________________________________________________________________________________________________
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Chapter: 3

Dy. General Manager Executive Development IX Principal PIA Training Centre
Executive Development KHI 3.7.16
university.

 Flexible
 Communication
 Delegation
 Facilitate Executive Development Unit to ensure smooth operations of Executive Development

activities.
 Adopt suitable measures / procedures for effective control and monitoring of the budgetary allocation.
 Maintain coordination with PIA Training Centre for availability of supplies and space required for
training.
 Arrange payments of training fees expenditure to the concerned Trainers / Training institution.
 Maintain liaison with departmental Human Resources Managers for all in-house and external training.
 Ensure availability of training aids such as sound system, visual aids, stationery and other item required
by Trainers.
___________________________________________________________________________________________________________________________
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Chapter: 3

Dy. General Manager Executive Development 3.7.16
 Ensure administrative & support functions in connection with training.
 Plan schedules regarding PIA’s Executive Development as an when required.
 Ensure Maintenance of all relevant training & development record of his unit.
 Perform any other function as assigned, from time to time, by Director Training & Development.
___________________________________________________________________________________________________________________________
Rev. 0
Chapter: 3

Dy. General Manager Planetarium IX Principal PIA Training Centre
Planetarium KHI 3.7.17
 Bachelors of Engineering  Required 10-15 Years Experience.

 Astronomy / cosmology
 Management and Communication skills  Planning and Budgeting

 Computer knowledge  Planetarium related training
 Assist the Director Training & Development in the formulation, coordination and implementation of
policies for the PIA Planetarium under control.
 Ensure implementation of strategies and policies given by the Governing Body of PIA Planetarium.
 To assist Director Training & Development and Governing Body of PIA Planetarium in establishing
and maintaining a credible PIA Institute of Planetarium, Astronomy and Cosmology, and enhance its
public image.
 Direct and monitor the areas of operation, finance administration of PIA Planetarium under control.
 Ensure that the necessary financial and operational data are available as and when required.
___________________________________________________________________________________________________________________________
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Chapter: 3

Dy. General Manager Planetarium 3.7.17
 Ensure that necessary measures are taken for the security of PIA Planetarium property, buildings, and
aircraft.
 Make policies for generation of additional revenue, and up gradation of various Programmes shown in
PIA Planetarium.
 To ensure timely submission of annual budget to the concerned authorities.
 To have strict budgetary and financial control through Finance control through Finance Secretary of
PIA Planetarium.
 Minimizing expenses of all Planetariums.
 Increasing sales/revenue of Planetarium.
 Beautification of Planetarium ground/surrounding.
___________________________________________________________________________________________________________________________

3.7 PIA Training Centre

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Principal PIA Training Centre .................................................................................. 180

Chief Instructor Avionics .............................................................................................................................................. 196

Chief Instructor Apprentice.......................................................................................................................................... 207

Chief Engineer Examiner .............................................................................................................................................. 221

Chief Instructor Operations ......................................................................................................................................... 234

Chief Instructor Flight Service ...................................................................................................................................... 246

Chief Instructor Marketing........................................................................................................................................... 256

Associate Instructor ............................................................................................................................................... 262

Chief Instructor Passenger Service ............................................................................................................................... 268

Chief Instructor CBT ..................................................................................................................................................... 278

Deputy GM Training Coordination ............................................................................................................................... 288

Manager Quality Control / DQC ................................................................................................................................... 300

Manager Training Standards ........................................................................................................................................ 306

Manager Training Support ........................................................................................................................................... 312

DGM / Chief Instructor Management Training ............................................................................................................. 328

Dy. General Manager Employees Training ................................................................................................................... 337

Dy. General Manager Executive Development ............................................................................................................. 339

Dy. General Manager Planetarium ............................................................................................................................... 341

Job Title Pay Group Reports to

Principal PIA Training Centre X Director HRA&C

Section Location Job Reference No.

Educational Qualifications: Work Experience:

 Minimum Essential: Masters in Aeronautical  Minimum Essential:20-25 years of Aviation

Skills / Special Requirements: Professional Training / Courses:

B. Job Description & Responsibilities:

Job Title Job Reference No.

Job Title Job Reference No.

 Provide necessary assistance to all departments / sections regarding specified needs.

C. Job Objectives (if defined):

Job Title Pay Group Reports to

Educational Qualifications: Work Experience:

 BE-Aeronautical Engineering  15 years Instructional experience on Civil

Note: Five years additional teaching experience

Skills / Special Requirements: Professional Training / Courses:

 Instructional  As per PTC Exposition Manual

B. Job Description & Responsibilities:

 Effectively manage the Training unit

 Coordinate with user departments and regulatory authorities on sustained basis

 Undertake financial planning and cost-benefit analysis to ascertain training viability

 Work as team member of principal PTC

 Recommend standards for trainee development and evaluation

Job Title Job Reference No.

 Display proven integrity in executing tasked responsibilities

 Maintain disciplined unit/class environment for ensuring training effectiveness

 Foster research and learning culture

 Carry out practical problem analysis for curriculum updating

 Contribute in applied research with contribution for publications and conferences/seminars

 Encourage innovation and practical solution methodologies by example

 Conduct courses as specified

 Supervise and ensure the quality of training

 Update curriculum & monitor course evaluation processes/procedures

 Coordinate and monitor training need analysis (TNA) of user departments

C. Job Objectives (if defined):

Job Title Pay Group Reports to

Educational Qualifications: Work Experience:

 BE-Aeronautical Engineering  12 years Instructional experience on Civil

Note: Five years additional teaching experience

Skills / Special Requirements: Professional Training / Courses:

 Instructional  As per PTC Exposition Manual

B. Job Description & Responsibilities:

 Supervise regular / refresher courses

 Supervise the updating of training materials