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  • Deskide Service Report: Customer: Address: Reference: Oneservice Ticket No.: Contact

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    Septian Utama
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    1. The technician visited the LF Beauty office in Jakarta, Indonesia to check the server room switch connection and ensure the UTP cable from LF Beauty was connected to port 8 on the customer's switch. 2. The technician shifted the port from the core ISP port 6 to port 8 on the core switch port 27. 3. The support work took place from 11:51 AM to 2:30 PM on September 3, 2021 and the technician left the site at 3:00 PM. The customer was satisfied with the support.

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    1. The technician visited the LF Beauty office in Jakarta, Indonesia to check the server room switch connection and ensure the UTP cable from LF Beauty was connected to port 8 on the customer's switch. 2. The technician shifted the port from the core ISP port 6 to port 8 on the core switch port 27. 3. The support work took place from 11:51 AM to 2:30 PM on September 3, 2021 and the technician left the site at 3:00 PM. The customer was satisfied with the support.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    14 views1 page

    Deskide Service Report: Customer: Address: Reference: Oneservice Ticket No.: Contact

    Uploaded by

    Septian Utama
    1. The technician visited the LF Beauty office in Jakarta, Indonesia to check the server room switch connection and ensure the UTP cable from LF Beauty was connected to port 8 on the customer's switch. 2. The technician shifted the port from the core ISP port 6 to port 8 on the core switch port 27. 3. The support work took place from 11:51 AM to 2:30 PM on September 3, 2021 and the technician left the site at 3:00 PM. The customer was satisfied with the support.

    Copyright:

    © All Rights Reserved
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    Customer: Li and Fung

    Deskide Service Report 2F, Jalan Letjen. S. Parman No.Kav 76, Palmerah,
    Address:
    Kota Jakarta Barat, Daerah Khusus Ibukota, Jakarta
    REFERENCE : INC1604972 11410
    OneService Ticket No. : INC1604972
    Contact : Wilson Chong
    Description of support : Hand and feet make sure cable UTP from LF Beauty connect to switch port 8 in customer. Telephone : +86 (21) 24054195

    Email : WilsonChong@Fung1937.com

    Work done :
    1. onsite for Indonesia Jakarta Slipi office - Wisma 76 to check on server room switch connection, make sure cable UTP from LF Beauty connect to switch port 8 in customer.
    2. Shift Port from core ISP port 6 to port 8 to the core switch port 27

    Support Status :
    Date Time of Arrival Start Time End Time Time of Leaving
    of Support at Site of Support of Support from Site Pending Technical Validation (YES / NO)
    Require new/ other support (YES / NO)
    1 9/3/2021 10:30 AM 11:51 AM 2:30 PM 3:00 PM
    Customer sign-off to close case (YES / NO)

    2
    Customer Satisfied?
    Yes
    3
    No

    Client (Name and Tittle ) : Wilson Chong Engineer (Name) : Septian Utama
    Comments :
    Signature :

    Signature :

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