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GRADUATION THESIS
Major: Business English
GRADUATION THESIS
Major: Business English
My graduation thesis would not have been successfully carried out without the
valuable contributions of lots of important people around me.
First and foremost, I would like to express my sincere appreciation to my
dedicated supervisor, Assoc. Prof. Dr Tran Thi Ngoc Quyen, for her thoughtful
support during the period of my thesis. Throughout the writing process, she assisted
me in determining the best approach to present my issue in writing by providing a
substantial guideline for each main chapter. Furthermore, it was her support that
motivated me whenever I encountered difficulties while conducting the research. It
may have been difficult for me to accomplish this graduation thesis without her
clear directions and helpful feedback.
Secondly, I would want to express my heartfelt gratitude to all of the lecturers
in the Faculty of Business English at Foreign Trade University. I would not have a
strong foundation to explore my potential and achieve my ambitions if it hadn't
been for their four years of imparting information and skills.
Last but not least, I'd want to thank my family and friends, especially my
fellows at the Faculty of Business English, for their support during the writing
process. They not only assist me expand my understanding of the topic, but they
also encourage me to complete my task on time.
Abbreviation Explanation
BBGV British Business Group Vietnam
BMI Body Mass Index
EU European Union
F&B Food and Beverage
FAO Food and Agriculture Organization of the United Nations
PGS Participatory Guarantee Systems
FMCG Fast-Moving Consumer Goods
GPP Green public procurement
IFNC InTrust Financial Corporation Business
IFOAM International Federation of Organic Agriculture Movements
KEITI Korea Environmental Industry & Technology Institute
LCA Life Cycle Assessment
TFP Total Factor Productivity
VietGAP Vietnamese Good Agricultural Practices
WB World Bank
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LIST OF TABLES
Table 2.1. Top 10 Rice Consuming Countries in 2020 .............................................30
Table 2.2. Vietnam’s food poisoning situation in 2019 and 2020 ............................32
Table 3.1. Documents governing public sector green procurement .........................72
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LIST OF FIGURES
Figure 1.1. A generic model of consumer behavior ....................................................9
Figure 1.2. Maslow's Hierarchy of Needs .................................................................13
Figure 1.3. The influence of beliefs and effect on behavioral intentions .................15
Figure 1.4. The green consumer purchasing model. .................................................17
Figure 1.5. Life Cycle Assessment ...........................................................................19
Figure 2.1. Vietnam’s average annual growth and GDP per capita .................. Error!
Bookmark not defined.
Figure 2.2. Vietnamese consumers’ average monthly spending ...............................29
Figure 2.3. Major concerns of Vietnamese consumers Q4 2019 and Q1 2020 ............33
Figure 2.4. Consumers’ awareness of organic food ..................................................35
Figure 2.5. Frequency of organic food usage in Vietnam .........................................41
Figure 2.6. Vietnamese consumers’ expectations to use organic food more
frequently ..................................................................................................................42
Figure 3.1. Consumer expenditure growth forecast 2019-2030 (%) ........................54
Figure 3.2. Drivers of Vietnamese consumer confidence index Q1-2020 (%) ............55
Figure 3.3. Average shopping frequency at different trade channels of Vietnamese
shopper in a month…………………………………………………………..……..58
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INTRODUCTION
1. Research rationale
Climate change and environmental pollution are becoming increasingly
serious issues, and they are the significant challenges confronting many countries
around the world (Amsalu, 2017). They not only have a detrimental effect on
biodiversity, creating ecosystem imbalance, but they also negatively impact human
wellbeing and impose a considerable economic burden.
According to Ayantunji Gbadamosi (2016), green consumption refers to
consumer behaviours that satisfy human needs while both being environmentally
sustainable and not negatively impacting future generations’ needs. Green
consumption is regarded as a sustainable and frugal consumption pattern that can
become a consumption trend in the future due to its many environmental and
societal benefits.
Vietnam’s economy is increasing with many promising signs; however, it is
beset by complex environmental issues, including rapid depletion of natural
resources, the rise of different forms of natural hazards, severe weather, and
increased pollution in many major cities (Nguyen Van Thang, 2010). Faced with
this situation, both the Vietnamese government and the citizens have increased their
focus on green consumption. In the F&B industry, especially in light of infected,
unknown origin food problem, Vietnamese consumers place a premium on selecting
healthy foods that are good for their health and do not harm the environment. Many
companies in this sector have taken advantage of this ability to boost their
productivity by emphasizing “greening” in their branding.
On the other hand, “green consumption would need more constructive and
encouraging policies from the government and the enterprises’ willingness to
innovate and the correct view of customers to really foster productivity in the sector
and eventually improve people’s quality of life” (Nguyen Gia Tho, 2019).
Realizing the importance of green consumption trend; as a result, for my
thesis, I chose the subject “An analysis of the green consumption trend in the
Vietnamese Food and Beverage industry”. This thesis was conducted with aim to
have an analytical perspective of the green consumption trend in Vietnam's Food
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and Beverage market and made recommendations to encourage and spread this
trend to become a truly advanced commodity trend in the future.
2. Previous study
2.1. Researches in the world
There have been many studies on green consumption around the world.
Typically, in 2001, the American Marketing Association created a model to
represent the overall behavior of environmentally conscious consumers.
Alternatively, the book “Green Consumerism: Perspectives, Sustainability, and
Behavior” by Ruchika Singh Malyan and Punita Duhan (2018) presents a complete
assessment on the importance of purchasing green products, including consumer
intentions and decisions to buy green items. The authors consider consumer
behavior theory in the context of green or ecologically friendly products from both
the academic and business perspectives.
Another book that might be mentioned includes “Green Consumerism: An A-
to-Z Guide” by Juliana Mansvelt (2011), which provides numerous perspectives on
green consumption, predicts its future growth path, and raises the meaning of green
consumption for the environment and society. Contributing authors also provide
insights into the social and spacial constitution of green consumerism, its
multifaceted and sometimes contested contours, and the ways it is embedded and
shaped in relation to wider cultural, economic, political and environmental
processes.
In the study “Green consumerism: overview and future research directions” by
Aasha Sharma and Seema Joshi (2017), the authors analyse the current research on
green consumerism and considers several factors on green purchasing behavior. The
study delves into understudied variables, primarily the significance of
environmental concern and green product features on actual behavior. The
suggested model is based on the premise that environmental knowledge,
environmental attitude, and perceived consumer effectiveness contribute to green
purchasing intention, which is adapted from Theory of planned behavior.
According to the research “Policy Instruments to Promote Sustainable
Consumption” by the ASCEE team (2008), current government intervention
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priorities aimed at sustainable development only address the supply side, requiring
additional measures on the demand side. In addition to eco-labeling solutions and
consumer awareness campaigns, the team analyzed and made many
recommendations to develop and supplement sustainable consumption policies,
including: (1) Designing a search engine that regulates public consciousness, social
feedback, and solution practices; (2) Developing a solid evidence base for policy
design that connects lifecycle and market trends and (3) Creating a search engine
that regulates public consciousness, social feedback, and solution practices. Its
empirical basis consists of about 80 interviews and nine case studies of which the
core features of four (Green Funds Scheme, Red/Green Calculator, “We‘re in this
together” and “One Tonne Less”) are presented.
2.2. Researches in Vietnam
Recently, numerous writers in Vietnam have expressed an interest in
investigating green consumption and thoroughly researching this trend. “Green
consumption trends in the world and implications for Vietnam” by Hoang Thi Bao
Thoa (2015), which analyzed the situation of green consumption in the world,
focusing on countries such as China, Japan, Korea, the United States, and the
European Union from which to draw lessons from experience and several policies
that can be implemented to many promote green consumption in Vietnam.
The article “Developing a Hypothetical Model of Elements Influencing Green
Consumption Behavior” by Vu Anh Dung et al. (2012) explains the concepts of
green consumption and analyzes the factors influencing green consumption
behavior based on Ajen's theory of planned behavior (1991). The authors conducted
a survey with consumers in Hanoi to test the correctness of the model and show the
degree and direction of correlation between the variables. The ultimate goal is to
make appropriate recommendations to promote green consumption in Vietnam.
A doctoral thesis, “Study on factors influencing the relationship between green
consumption intention and behavior of Vietnamese consumers,” by Hoang Thi Bao
Thoa (2017), aims to answer the question of why consumers have the intention but
do not engage in actual green consumption behavior, or why intention strongly
influences green consumption behavior. A survey was carried out in Hanoi and Ho
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Chi Minh, two large cities of Vietnam, to study green product purchasing behavior
in energy-saving product categories (refrigerator/air conditioner/light bulb) and
nylon bags. The study suggest to policymakers and companies programs and
policies to enable Vietnamese consumers transform their preferences into actual
green consumption behavior by identifying the elements that might encourage or
impede the relationship between their intention and green consumption behavior.
The study “The present situation and evaluation of green public procurement
policy in Vietnam,” written by Luong Thi Ngoc Ha (2017), examines the present
state of green public procurement in Vietnam and makes recommendations for
boosting green public procurement in our country. In the research “Orientation and
some policy solutions to implement green public procurement and green supply
chain” by Minh Nguyen (2016), the author evaluates the status of the application of
green public procurement in Vietnam, proposes orientations and solutions to
promote green procurement based on the experience of green public procurement in
the United States, Europe, Canada, Bhutan, Mongolia, China, Korea, and Thailand.
The reseach “Assessment of the impact of green consumption on sustainable
development in Vietnam today”, written by Tran Ngoc Ngoan (2015), investigates
the theoretical basis for green consumption policy as well as the experience of some
countries around the world in developing green consumption policies. On this
premise, the author examines the current state of green consumption in Vietnam and
recommends strategies to encourage green consumption in Vietnam. He developes
concepts such as green products, green technology, green public procurement, and
green public procurement using the theoretical model of consumer behavior and
planned behavior. At the same time, the author highlights the following elements
that influence green consumption: financial considerations, institutional features,
market aspects, technology considerations, organizational factors, information, and
propaganda.
2.3. Research gap
Domestic and international green consumption research has created a
framework for analyzing green consumption, the inevitable trend of transitioning
from a “brown” economy to a “green” economy, including the process of changing
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people’s consumption behavior from traditional consumption to eco-friendly
consumption patterns. The current research works on green consumption are
complete and provide an analytical model of green consumption behavior to show
the factors influencing green consumption habits. If we want consumer behaviors to
be modified, the public policy system, particularly economic policies, must be
adjusted, consequently affecting manufacturers' production and business strategies
and the government and people’s purchasing habits.
The aforementioned study findings will be an essential theoretical background
for the author to develop a theoretical framework for the thesis; nevertheless, the
above studies have limits that must be investigated further, namely:
- Most domestic and international studies examine green consumption in the
context of the economy as a whole, rather than focusing on research on green
consumption in a specific field or industry, particularly in the food and beverage
industry.
- There is no specific research work on particular green consumption patterns
and policies; instead, the studies primarily focus on the theoretical research on green
consumption or analysis on the influence of green consumption on the
environment to highlight the implementation's challenges
- The interaction between the government, businesses, and consumers in
promoting green consumption in the public sector has not been thoroughly
examined. A thorough analysis of this connection will allow a fair assessment of the
current trend, the quality of solutions, policies, and their influence on practice.
As a result, domestic and international studies have not had thorough and
comprehensive research on the subject of green consumption trend in Vietnam in
general and the green consumption trend in Vietnam’s F&B industry in particular,
up to the present moment.
Based on the limitations mentioned above, it is required to pursue an in-depth
study on green consumption by focusing on the following discussions:
- Examine and compare green consumption trend in some developed nations
throughout the world, with the goal of drawing lessons for Vietnam in general and
the Vietnam’s F&B industry in particular.
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- Investigate the primary elements influencing customers’ green consumption
behavior in Vietnam’s F&B industry.
- Evaluate typical green consumption cases in Vietnam’s F&B business to
identify advantages, disadvantages, and reasons.
- Make recommendations to boost the green consumption trend in Vietnam's
food and beverage industry.
3. Research objectives/ Research questions
Recognizing the role of green consumption in economic growth and
environmental conservation, the author wishes to find ways to encourage the green
consumption trend, especially in the Vietnam’s F&B industry. To provide a solution
to this issue, the author proceeds to address the three major concerns:
To begin, what is the reasoning behind the green consumption trend?
The first significant issue involves a series of smaller ones: What exactly is
green consumption trend? What roles does green consumption play? What
characteristics of green consumption trend? What is the current state of green
consumption in certain countries worldwide, and what lessons can be drawn for
Vietnam?
Secondly, what is the current state of the green consumption trend in the
Vietnam’s F&B industry?
The second major issue is split into mini questions about Vietnam’s F&B
market summary including the green food purchasing trend, the green packaging
usage trend, and the food waste usage trend, and some typical cases are discussed.
And at last, what are the recommendations for Vietnam’s F&B industry to
enhance the green consumption trend?
This study will address several minor issues, including forecasting Vietnam's
consumption levels to 2030? What are the benefits and threats to the growth of
green consumption trend in Vietnam’s F&B industry? What are the
recommendations to promote the green consumption trend in the Vietnam’s F&B
industry?
4. Research subject and scope of the study
The research subject is the green consumption trend in Vietnam’s Food and
Beverage industry.
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The research scope includes theoretical and realistic concerns related to the
green consumption trend in Vietnam’s Food and Beverage industry. In terms of
time, the research was conducted out between 2015 and 2020. However, since the
term “green consumption” is also built from the core principles of consumption
trend, which has been studied by global scholars for a long time, findings of
supporting researches in previous years are still taken into account.
5. Research method
Since this study explores the lessons learned from the application and success
of the green consumption trend from developed countries and typical green
consumption cases in Vietnam’s F&B industry, the qualitative method is
appropriately applied in this thesis.
Secondary data collection: from reputable channels about green consumption
or organic argriculture such as Vietnam Report, Nielsen Inc., Asia Plus; official
information from articles, journals, and research from credible sources; university
textbooks, and books of experts in the field; etc. Moreover, annual reports and
marketing campaign reports of Sai Gon Co.op company and LaVie Vietnam Ltd.
are used in the thesis.
Comparison and synthetic method: Comparing data from business results,
market parameters based on the time, space, economic content, calculation method
and measurement units.
Statistics method by tables and graphs: Find statistical tendency and popular
characteristics of the factor analysis.
6. Research structure
Excluding Acknowledgements, List of Tables, List of Figures, List of
Abbreviations, Abstract, Introduction, Conclusion, and References, this thesis is
built from three main chapters as follows:
Chapter 1: Theoretical backgroud
Chapter 2: Analyzing of the green consumption trend in Vietnam’s Food and
Beverage industry
Chapter 3: Prospects and recommendations to promote the green consumption
trend in Vietnam’s Food and Beverage industry.
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CHAPTER 1: THEORETICAL BACKGROUND
1.1. Overview of consumption trend
1.1. Definitions of consumption trend
Consumption trend, in general, is shopping practice or activity that is currently
common among the majority of product and service buyers. Consumption trend
includes product search, selection, buying decision, usage, and disposal. In other
words, consumption trend indicates consumers’ tendency to engage in particular
consumer activity. To properly understand the definition of consumption trend, we
must first examine consumer behavior theory since the two are inextricably linked.
In a given case, “behavior refers to a person’s overt response and behaviors.
Human behavior research aims to learn about all measurable behaviors affected by
various influences, including internal factors (personality, genetics) and external
ones (economy, culture, politics)” (Colman, 2006). According to John Black et al.
(2009), a consumer is described as “any unit that consumer demands for products
and services in the end, ordinary consumers are regarded as individuals, but in fact,
consumers may be agencies or groups of individuals.”
Using the two concepts above, we may conclude that consumer behaviors are
the external embodiments of people wishing to purchase final products or services.
However, this understanding is still limited and does not encompass the entire issue.
David L. Loudon and Albert J. Della Bitta (1993) defined that “Consumer
behaviour may be defined as decision process and physical activity individuals
engage in when evaluating, acquiring, using or disposing of goods and services.”
Schiffman, L.G., and L.L. Kanuk (1994) stated that; “The term consumer behaviour
refers to the behaviour that consumer display in searching for purchasing, using
evaluating and disposing of product and services that they expect will satisfy their
needs.” Solomon, J., (2007) defined, “It is study of the processes involved when
individuals or group select, purchase, use, or dispose of products, services, ideas, or
experiences to satisfy needs and desires.” Hawkins et al. (2001) said “Consumer
behaviour is the study of individuals, groups, or organizations and the processes
they use to select, secure, use, and dispose of products, services, experiences, or
ideas to satisfy needs and the impacts that these processes have on the consumer
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and society.” Instead of limiting consumer behaviour to the external measurable
manifestations of consumers, the above definitions apply to their reasoning and
evaluation processes while purchasing the product.
Figure 2.1. Vietnam’s average annual growth and GDP per capita
for the period 2015-2020
Source: General Statistics Office of Vietnam,2020
In terms of the whole economy, the rate of economic growth is kept
reasonably high. In the period 2016-2019, the average annual growth rate is 6.8%,
while in 2020, due to the Covid-19 outbreak, it is over 2%. The average annual
growth rate in the period 2016-2020 is about 5.9%. According to U.S. News &
World Report (2019), Vietnam ranked eighth (up 15 levels from 23rd place in 2018)
in the ranking of the world's best economies to invest in 2019; Vietnam has positive
political and macroeconomic stability, progress in maintaining a high GDP growth
rate (both 2018 and 2019 increased by over 7%), controlling inflation, and reducing
the budget deficit.
29
With stable economic growth, GDP per capita has steadily risen over the
years, resulting in a significant increase in food and beverage demand. The F&B
industry in Vietnam is one of the most appealing and has an opportunity for
development. According to Ministry of Industry and Trade, food and beverage
account for the largest proportion of Vietnamese consumers’ monthly spending
structure, accounting for approximately 35%. Vietnam's annual food and beverage
consumption is estimated to be 15% of GDP, and it is projected to increase more in
the future.
Health
Health 49%
45%
0% 10%Q1 20%
-2020 30%
Q4 - 40%
2019 50% 60%
100%
90%
80% 92%
70% 79%
60%
50%
40% 46%
30% 41%
34%
20%
10% 18% 0%
0%
Education 86
Housing 91
Communications 97
Transport 109
0 20 40 60 80 100 120
18.86
30 25.17
25 9.47
20
15 8.81 4.5 1.22 2.45
2.2
10 3.16
5 1.24 0 0.76
0
Wet Traditional Convenienc Minimarts Personal Supermarke
Markets Grocery e Stores Care/ Drug ts
Stores Stores
2010 25.17 8.81 1.24 0 0.76 3.16
2020 18.86 9.47 4.5 2.2 1.22 2.45
2010 2020