Mai Anh, Mỹ Duyên, Ánh Ngọc, Lê Duy, Cao Nguyên, Ngọc Chi

- What do you want when you attend a hotel? Facilities, security, decoration,
view from hotel, customer service (spa, gym, swimming pool, ….), location,
quality of foods, transportation, parking lot, reasonable prices

- How do vnese hotel add value to their guest (example)?

Give voucher to have adding service, reduce the cost of room, …
Advertise (booking KOL to give good review)
Do giveaway event
Support transportation
Add more service (gym, swimming pool, spa…)
Prepare meals (without charge)
Babysitter service
Environmental friendly (do eco tourism)
Add hotel porter