ee
Laser someone ce Sty elentand ttn ven
See he communicating witha cert stress. AvoKd
peiarheraeterate ting the words "you and you are’ when aking
emer to anupset patent Using aggressive or
accusatory language, even unknowingly, wl
‘make things worse. The nurse should never
‘maintain non threatening eye contact and try not
to raise eyebrows or adopt an aggressive stance
When a nurse speaks, she should break eye
contact from time to time to demonstrate your
wish tobe conciliatory.
‘nurse should always be honest and fortright
about what can realistically be done to resolve a
certain situation. Some patients may, indeed,
tension that may be experienced by any person Sa Commniea hater ot eel te
Any event or thinking that causes a person to Issues. Staying calm and focusing on resolving
become agitated, angry, or anxiety may cause the problem wil serve both the nurse and the
stress, Svat i the reaction of the person's body pra pent
toa challenge or demand. n short busts stress
canbe positive such 2s when
ithelps a person escape danger or meet a
deadline.
eon
presence of other stressors The nurse can
helpin : Par
Stress is a feeling of emotional or physical
Most of times patients want or need to explore the
lemotion thay are experiencing rather than fincing @
quick solution to wiat they feel Nurse should avoid
suggesting a quick fx
The nurse should ty tobe mindful and aware of how
te teraction with the patients making you fa The STUDENTS NAME :
ths toanangy patient ely toupee them even LAMA ALSHEHRI
nore. Faking ta colagueebout te situation
afterwards would be more helpful JAWAHER BALOBAID
leecoming defensive may be seem like the natural thing FoTOON ALSOLAMI
todo, especialy ncae of someone being angry at
you. Arse should ty to avod the temptation of RENAD ALGARNI
responding defensively as ican lead to the escalation
lof the patients’ stress. GHADIR ALMALKI