Account number 427

834 0486 D

Visit us
Page 1 of 5
unitedutilities.com H
Mrs Sterenco Nicolae
Flat 12 Alexander Court
Rowland Street
SALFORD
Call us 0345 672
2999
E
M5 4LF 8am to 8pm Mon to Fri
8am to 4pm Sat

31387

Your Previous Current

Water you've used
usage
17m ³
YOUR READING K YOUR READING K
Your meter number 1033 1050
is C11FA590301
K More on page 2
13 Aug 2021 2 Sep 2021 (17,000 litres )

) Balance last time (13 Aug 2021) £50.61

*J
Your ! What you've paid since then £84.42
Your new balance
charges
K More on page 2
S Your new charges £59.77

If you've made a payment in the last seven days, this

may not be shown in the balance and in your payments.
£25.96
*J
Your payment is due
Your 004 Amount now due
Please make your payment straight away. For ways to

payments
£25.96
pay, see page 3.

K More on page 3
 Page 2 of 8

Your water and wastewater

charges

Bill date
2 September 2021 _
Billing period
14 August 2021 -
2 September 2021 B
 Page 3 of 8

Ç Your usage
Fresh water 1 15
Wastewater
18 11

/ \
1 3
You're using 850 litres
£32.82 OR OR
£26.95 OR
per day, the same as...

Your daily average usage How do you compare with

This chart compares your daily average water usage across
your last4 bills. other households?
This chart shows how much water other households typically
14/08/21- 02/09/21 850 litres use each day, based on the number of occupants.
; ;;; ;;;;;
10/08/21- 13/08/21 250 litres
149 litres 367 litres 523 litres
24/06/21- 09/08/21 383 litres ;; ;;;; ;;;;;;
276 litres 450 litres 592 litres
19/05/21- 23/06/21 389 litres
Have you been spending more time at home during lockdown
and noticed your bill has gone up? Save water, save money...
Visit unitedutilities.com/save-water-save-moneyfor water
saving tips and fantastic freebies.

É Your charges

J J
D Usage 17 m ³ @ £1.850 per m ³ = £31.45 D Usage 17 m³ @ £1.241 per m ³ = £21.10

< Standing 20 days @ £25.01 a year = £1.37 < Standing 20 days @ £4.71 a year = £0.26
charge charge

: Rainwater 20 days @ £102.07 a year = £5.59

removal

Your new charges £59.77

D Water usage: The cost of the clean water we supply to your home, based on your meter
readings.

< Standing charge: This is a fixed annual charge associated with the costs of providing our
services, and is shared amongst all our customers.

D Wastewater usage: The cost of collecting your dirty water, cleaning it and returning it to the
environment.
 Page 4 of 8
: Rainwater removal: The cost of taking away rainwater that drains from your home and the
public highway. If your rainwater doesn't drain to the sewer, you can claim a reduction at
unitedutilities.com/surface-water-drainage.

Ways to pay
Ñ Your Online at unitedutilities.com/myaccount or
unitedutilities.com/paybill H
payments
Please pay £25.96 Call our free 24 hour automated line on 0800
straight away 980 6050 y
By cheque. Make cheques payable to 'United

The easiest Utilities Water Limited'. Write your account number }

on the back and send it with the payment slip to
United Utilities, PO Box 11249, Harlow, CM20 9NN.
way to pay
is by Direct
Debit
Why not pay your bill in smaller chunks
by setting up a Direct Debit? You can
choose a frequency and date that you'd
%
like your payments to be collected.
Sign up today at
Once set up, your payments are taken unitedutilities.com/m
automatically from your bank account,
meaning it's one less thing to worry
yaccount and get £5
about. off your bill!
Set up a Direct Debit online at
unitedutilities.com/dd and you can
see how much your regular payments
will be. Or call us on 0345 672 2999. Q

Payment slip bank giro credit

Customer account number Amount due

4278340486 S 25.96
CHEQUE ACCEPTABLE
Date 02/09/2021

‰4_?
63314030042783404861
Signature Cash

National Westminster Bank Plc

Collection account Cheque

H>$;sHP]ÂWŠ United Utilities Water Limited

57-01-14 S
0209 HE
Please do not write or mark below this line and do not fold this payment slip

>00002596< 4278340486806< 570114+< 73 X

 Page 5 of 8

Using our free Apple and Android apps. Visit

unitedutilities.com/app T

By internet banking or BACS.

NatWest Bank PLC. Sort code: 01-09-17 Account number: z
58933956. Please use your water account number as the
reference

Take this bill or your payment card to any Payzone

outlet or Post Office branch to pay by cash. Please
keep your receipt. °

‰4_?
H>$;sHP]ÂWŠ 6331403004
2783404861

Payments you've made Payments coming up

! 14/08/ 21 £50.61 02 /09/ 21 £25.96
! 16/08/ 21 £33.81 Total for this bill £25.96
Total since your last bill £84.42

Ö More information
E T
Priority services Download our app
We can all benefit from a bit of extra support at some Paying your bill has never been
easier with our free app. stage in our lives. This could be due to age, ill health, No
more having to queue at the bank or Post Office, you disability, mental health problems or
language barriers. can make a payment with just a few taps on your phone Registering for our
while you’re sitting at home with a cuppa.
Priority Services is free and means we
can offer additional support tailored around your Visit unitedutilities.com/app to
download our free app particular needs. for both Android and Apple smartphones.
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 Page 6 of 8
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Take advantage of our Put all that rainwater
fantastic freebies to good use
We have some clever devices to help you save water Gardens don’t need tap water to be
at their blooming best without even trying! And what’s more, you can order - so why not put
all that rainwater to good use by storing them free of charge. From shower regulators to
toothy it in a water butt and use that instead? Your flowers will timers, our fantastic freebies
will help you save water and never notice the difference!
money too.
Order one now at unitedutilities.com/savewater
Just visit unitedutilities.com/savewater to order.
 Page 7 of 8
This area is intentionally left blank
available online at
Ü unitedutilities.com/leaflets
If you’re not happy with our services,
please call 0345 075 0711
Contacting and we’ll try
things right. If
our best to put
you'd like a copy
of our complaints

us procedure,
go online at
please call us or

Speak to the right team with our handy

list of numbers:

Billing enquiries

Moving home 0345 026 7661

Struggling to pay 0800 072 6765

Recent bereavement 0800 912 7249

Register for Priority Services 0345 072 6093

A leak in the street 0800 33 00 33

Water and wastewater problems unitedutilities.com/leaflets

672 3723 If you've followed our complaints
For emergencies procedure but are still unhappy, the
we're open 24 Consumer Council for Water offers free
hours You can also independent advice. Visit
ring this number to ccwater.org.uk or call them on
check the identity
of one of our
representatives.

If you need to use our Text Relay

service, just dial 18001 followed by any
of the phone numbers listed on this
bill.

All our information leaflets including

our ‘Standards of service’ and our
‘Customer’, ‘Leakage’ and ‘Debt
Recovery’ Codes of practice are
 Page 8 of 8
0300 034 2222

United Utilities Water Limited. Registered in England and Wales. Registered number 2366678. Registered office:
Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP. VAT
number 483 7973 87. Visit unitedutilities.com/privacy for details about how we handle your personal details. If
you don't have access to the internet please get in touch and we'll be happy to help.