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Event Management, Vol. 25, pp.

425–444 1525-9951/21 $60.00 + .00


Printed in the USA. All rights reserved. DOI: https://doi.org/10.3727/152599519X15506259856363
Copyright © 2021 Cognizant, LLC. E-ISSN 1943-4308
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EXPLORING PARTNERSHIPS IN SPORT EVENT DELIVERY

RAN ZHOU,* WALKER J. ROSS,† HAOZHOU PU,‡ CHANGWOOK KIM,§ JEEYOON KIM,¶
KYRIAKI KAPLANIDOU,§ AND REBECCA LEOPKEY#

*Department of Sport, Nanjing University of Finance & Economics, Nanjing, China


†Barney Barnett School of Business and Free Enterprise, Florida Southern College, Lakeland, FL, USA
‡Department of Health and Sport Science, University of Dayton, Dayton, OH, USA
§Department of Sport Management, University of Florida, Gainesville, FL, USA
¶Department of Sport Management, Syracuse University, Syracuse, NY, USA
#Department of Kinesiology, University of Georgia, Athens, GA, USA

In order to provide high-quality sport events and cultivate economic, social, and environmental ben-
efits in the local community, regional sport commissions in the US form partnerships with organi-
zations across sectors. Building on Parent and Harvey’s partnership framework, this study seeks
to reveal the components and processes of the collaboration between sport commissions and their
partners in the delivery of sport events and subsequent outcomes. Using purposive and convenient
sampling, data were collected from 12 in-depth interviews with leaders in sport commissions and
partnering organizations based on their accessibility and familiarity with the research topic. The
study identifies five main areas and multiple subcomponents of event-based partnerships, provid-
ing empirical evidence for Parent and Harvey’s partnership model. The findings advance this model
by specifying the outcomes, challenges, and positive conditions for event-based partnerships and
showing interactions between partnership components. More importantly, the findings contribute
to a greater understanding of the partnership complexities and dynamics in the sport event-specific
context and provide practical insights for sport commissions and other sport event organizers to stra-
tegically manage and maintain sport event-based partnerships.

Key words: Interorganizational relationships; Sport event-based partnerships;


Components and processes; Sport commissions

Introduction compete for the rights to host sport events with


the expectation that events can bring substantial
For many years, sport events have been employed financial value to the local region by stimulating
as an economic development tool by host communi- event-related tourism, creating job opportunities,
ties (Chalip & Leyns, 2002). A wide range of cities fostering business networks, and improving the

Address correspondence to Ran Zhou, Department of Sport, Nanjing University of Finance & Economics, No. 3 Wenyuan Road, Xianlin
University Town, Qixia District, Nanjing, Jiangsu Province, China. E-mail: ranzhou@nufe.edu.cn

425
426 ZHOU ET AL.

host community’s profile (Chalip, 2004). More facility providers, hotels, sport governing bodies,
recently, it was recognized that sport events had sport clubs, educational institutions, corporations,
the potential to generate impacts beyond financial and NGOs) (Misener & Doherty, 2014). As such,
benefits (Chalip, 2006). Through proper leverag- sport commissions provide an ideal context to
ing, sport events may provide additional opportu- examine the partnerships in sport event delivery.
nities for social and environmental development In the sport event leveraging literature, inter-
such as improving sport participation, residents’ organizational collaboration has been identified
well-being, and environmental quality (O’Brien & as a useful approach for cultivating positive out-
Chalip, 2008). Delivering on these sport event out- comes from sport events (O’Brien & Chalip,
comes is a complex task in which multiple stake- 2008). Although the eminence of partnerships in
holders come into play. It cannot be accomplished the economic, social, and environmental leverag-
by the event organizing committee alone, but rather ing of sport events has been stressed in the exist-
requires different stakeholder groups to work coop- ing literature (Chalip, 2004; Taks et al., 2015), less
eratively to achieve common objectives (Leopkey emphasis has been placed on the processes (e.g.,
& Parent, 2017; O’Brien & Chalip, 2008). As noted partnership formation, resource exchange, outcome
by Babiak et al. (2018), “Sport is inherently col- delivery) and components (e.g., goal, form, struc-
laborative. . . . No on-field competition is possible ture, attributes, power dynamics) of partnerships
without the collaboration of sport organizations” in delivering these event outcomes. Parent and
(p. 12). As such, partnerships are deemed a “neces- Harvey (2009) has proposed a partnership model
sity” rather than an “option” in sport event delivery outlining the processes and components of partner-
(Mackintosh, 2011; Werner et al., 2016). ships in relation to community sport organizations.
Regional sport commissions have played an inte- The model synthesized a myriad of variables that
gral role in hosting different kinds of sport events came into play during the formation, management
in the local community. In the US, there are hun- and evaluation of interorganizational partnerships,
dreds of regional sport commissions working as providing a comprehensive and integrated frame-
sport tourism arms at county or city levels to solicit work to investigate the relationship dynamics in
and organize a variety of sporting activities—with sport event delivery. Understanding the details
a focus on amateur sport events (www.sportscom​ and complexities of the partnerships between sport
missions.org). In the state of Florida, for example, commissions and their stakeholders is important, as
there are 27 regional sport commissions: some of each aspect of the partnerships may affect the suc-
them (e.g., Tallahassee Sports Council) are affili- cess of sport event delivery. As such, the purpose of
ated with government agencies, while others are this study is to build on Parent and Harvey’s (2009)
stand-alone nonprofit organizations (e.g., Greater partnership framework and empirically investigate
Orlando Sports Commission). The primary mission the collaboration processes and components in the
of these sport commissions is to create economic delivery of sport events while ensuing commu-
impact through attracting and retaining sport events nity benefits. In the current context we focus on
in the county where they operate. In addition, the long-term partnerships rather than one-off transac-
regional sport commissions are committed to pro- tional relationships. The former involves exchanges
moting the social and environmental development beyond goods and services and as a result may have
of the community via sport tourism events (Gibson higher-order effects, such as knowledge develop-
et al., 2012). Given most regional sport commis- ment and capacity building, on partner organiza-
sions are small community-based sport organiza- tions (Koschmann et al., 2012).
tions operating at local levels with limited resources
to achieve their missions, partnerships become
Literature Review
imperative (Misener & Doherty, 2013). To acquire
adequate resources and produce positive event out- Partnerships, also known as interorganizational
comes in the host community, sport commissions relationships (IORs), are established through the
have to network with a heterogonous group of part- transactions, exchanges, and interactions between
ners (e.g., local authorities, government agencies, two (or more) organizations with common interests
PARTNERSHIPS IN SPORT EVENT DELIVERY 427

(Gerke et al., 2018). IOR is defined as “a voluntary, of measures (i.e., level of partners’ satisfaction
close, long-term planned strategic action between and achievement of project outcome). While the
two or more organizations with the objective of organization’s financial performance is a common
serving mutually beneficial purposes in a prob- measure of partnership success within the commer-
lem domain” (Babiak, 2007, p. 339) and is often cial sector (e.g., private firms), the nonprofit sector
used interchangeably with terms such as partner- (e.g., community-based sport organizations) often
ship, collaboration, cooperation, network, and stra- assesses partnership outcomes based on whether or
tegic alliance (Babiak, 2007; Osborne, 2000). In not the organization’s mission is achieved (Parent
the context of sport, research focusing on inter- & Harvey, 2009).
organizational relationships (IORs) is growing. Parent and Harvey’s (2009) model has informed
Researchers have examined sport-based IORs in two empirical studies in sport and physical activ-
various contexts ranging from public–private part- ity contexts. Lucidarme et al. (2014) employed this
nerships to collaborations among nonprofit organi- model to help identify crucial partnership variables
zations and have focused on an array of domains (e.g., motives, governance, commitment, staffing,
from IOR determinants and features to processes personal relations and leadership, etc.) that influ-
and outcomes (Babiak et al., 2018). Drawing upon enced the implementation of physical activity
the substantial body of IOR knowledge, Parent and programs. Parent and Harvey (2017) applied this
Harvey (2009) developed a comprehensive partner- model to examine community-based youth sport-
ship model that synthesized various components of for-development partnerships. By reviewing a list
partnerships in relation to community-based sport of components presented in the original partnership
organizations. This model provides an overarching model, the study elucidated key conditions (e.g.,
framework for the present study. time, funding, governance, synergy, fairness, com-
munication, engagement, coordination, outcome
evaluation, etc.) required for garnering desirable
Theoretical Framework: The Partnership Model
outcomes before, during, and after partnerships. As
Parent and Harvey (2009) proposed a compre- such, Parent and Harvey’s (2009) model provides
hensive and prescriptive model for community a useful tool for analyzing the (1) formation, (2)
sport partnerships. The model summarizes a range management, and (3) outcomes of interorganiza-
of aspects and components of partnerships identi- tional partnerships in sport-related settings. Guided
fied in the existing literature. In this partnership by this framework, the following sections reviewed
model, there are three major aspects—antecedents, existing literature in these three respective areas.
management, and evaluation—representing differ-
ent phases of partnership evolution. The anteced-
Partnership Formation
ents include four basic components (i.e., the project
purpose or goal, the environment, the nature of the As mentioned earlier, the sport industry is highly
partners, and partnership planning) in the stage complex. The production of a sport event involves
of partnership formation. These antecedents may specialized input from a wide variety of organiza-
affect not only the initiation of a partnership but tions (ranging from public authorities to private
also relationship management in the ensuing stage businesses) (Werner et al., 2016). As the sport mar-
(Parent & Harvey, 2017). The second aspect of the ket becomes increasingly globalized and diverse,
model is partnership management, which includes no single organization can possess all the resources
three main components (i.e., attributes of the part- and competencies needed for the provision of an
nership, communication, and decision making) optimized sport product (Gerke et al., 2018; Loza,
along with 15 subcomponents. These components 2004). This implies a high level of interdependence
delineate the behavioral characteristics of a part- and reliance among sport-related organizations,
nership, as well as key conditions that can affect which becomes a major driving force behind part-
the success of a partnership (Parent & Harvey, nership formation (Babiak, 2007). As described in
2009). The final aspect is the evaluation of partner- the partnership model, organizations see partner-
ship outcomes, which can be based on two types ships as opportunities to acquire new resources
428 ZHOU ET AL.

that are otherwise inaccessible (Parent & Harvey, De Ven, 1994). Furthermore, informal partnerships
2009). For many community-based sport organiza- are more flexible and efficient as the efforts associ-
tions, the lack of employees with specialized skills ated with bargaining, constructing, and enforcing
and the need for financial capacity to run sport proj- the contracts are minimized (Dyer & Singh, 1998).
ects stimulate them to partner with external groups Due to these advantages, informal partnerships are
across different sectors (Misener & Doherty, 2014). favored by many nonprofit sport organizations that
Sport organizations were found to collaborate with tend to value their faith and beliefs in their partners
public partners (e.g., government agencies, minis- more than the contracting documents that are used
tries of sport, local sport councils, education insti- to bind them (Gerke et al., 2018).
tutes, and school boards), private partners (e.g.,
sport equipment companies, hotels, media, tour/
Partnership Management
transport operators, and private facilities), and non-
profit organizations (e.g., amateur sport clubs, sport In the partnership model, Parent and Harvey
governing bodies, tourism organizations, Chambers (2009) have stressed the importance of trust and
of Commerce, and community charities) (Gerke et communication in the management of interorgani-
al., 2018; Misener & Doherty, 2013; Werner et al., zational relationships. Trust is based on the expecta-
2016). By having partners from different sectors, tion that the partner is dependable and predictable
sport organizations can gain access to a diverse in the interorganizational exchange (Zaheer et al.,
range of resources, thereby addressing any fund- 1998). High levels of trust can minimize conflicts
ing and infrastructure insufficiencies and extending in a partnership, as organizations are likely to give
organizational capacities in creating community their partners the benefit of doubt and leeway when
benefits through sport-based initiatives (Jones et disagreement arises (Zaheer et al., 1998). More-
al., 2017; Meyskens, 2010). over, interorganizational trust can reduce the incen-
Sport organizations not only collaborate with dif- tives for opportunistic actions, thus it often replaces
ferent types of partners but also form different types a legal contract in an informal relationship (Ring
of partnerships in their daily operations. Some part- & Van De Ven, 1994). Trust-based partnerships
nerships are short-term, transaction-based, while are very common in sport event networks, but the
others are long-term, trust-based (Gerke et al., development of such relationships is an incremental
2018). The former, which are known as first-level process that involves iterative interactions and com-
relationships, are established for purely economic munication (Wäsche & Woll, 2013). Communica-
purposes and are usually observed between buyers tion is an essential element in a healthy, successful
and suppliers, whereas the latter represents higher- partnership (Parent & Harvey, 2009). Having open
level relationships that extend beyond mere eco- and timely communication, such as regular meet-
nomic transactions and usually involve knowledge ings and informal conversations, can accelerate
transfer and organizational learning (Gerke et al., information exchange and reciprocal understanding
2018; Koschmann et al., 2012). The second type of between partners (Wäsche & Woll, 2013). In turn,
partnerships (i.e., long-term, trust-based) are col- the deepening understanding between partners can
laborative in nature and are strategically built for increase mutual trust and commitment in the rela-
mutually beneficial purposes, and as such are the tionships (Parent & Harvey, 2009).
focus of this particular study. Communication can also facilitate knowledge
Partnerships can be formal or informal. Formal sharing and organizational learning. In the part-
partnerships are based on legal contracts in which nership model, Parent and Harvey (2009) identi-
the obligations of both transacting parties are fied organizational learning as part of partnership
clearly written, whereas informal partnerships are management. An organization may learn from
based on social contracts that are largely implicit their counterparts throughout the life course of the
and nonverbalized (Ring & Van De Ven, 1994). A partnership, enhancing its capacities and competi-
core characteristic of informal partnerships is the tive advantages in the marketplace. For example,
heavy reliance on trust, which assumes both parties Misener and Doherty (2013, 2014) found that
will behave in a fair and respectful way (Ring & Van cross-sector partnerships provided community
PARTNERSHIPS IN SPORT EVENT DELIVERY 429

sport organizations access to tangible (e.g., physi- power relation, community sport organizations
cal and financial) assets, as well as intangible may be forced to comply with coercive policies and
(e.g., human resources, knowledge, and reputa- rules dictated by the dominant partners, causing a
tion) resources, which enhanced the organizations’ loss of autonomy and mission drift (Babiak, 2007;
operational capacity (e.g., technical and concep- Misener & Doherty, 2013). Nonetheless, the less
tual skills) and relational capacity (e.g., interper- powerful actors can gain power by occupying stra-
sonal skills) to fulfill their missions. In addition, tegically important positions (e.g., broker) in inter-
collaboration with a variety of network players organizational networks (Ford et al., 2012). Ford et
can enhance organizations’ collaborative capac- al. (2012) found that hotels offset their power dis-
ity (Lai, 2012). According to Lai (2012), human advantages in the tourism distribution network by
resources and knowledge contributed significantly becoming the center of the communication channel
to the development of collaborative capacity (i.e., and acting as intermediaries that provided valuable
the ability to collaborate with others and achieve information for other actors.
synergies). In interorganizational networks, each
player commits its unique skill set and expertise
Partnership Outcomes
to the network; as a result, the involved organiza-
tions were able to learn from the collaborators and In the partnership model, the outcomes of a part-
become equipped with required skills and abilities nership in the nonprofit sector is evaluated based
to achieve a collaborative advantage (Lai, 2012). on whether or not the organizational mission has
Furthermore, partnerships are important to attain- been accomplished (Parent & Harvey, 2009). Com-
ing competitive advantage. Dyer and Singh (1998) munity sport organizations, such as the sport com-
argued that competitive advantage depends on missions, have a unique position in the heart of the
what resources an organization can extract from its community as they provide local sport services crit-
external environment rather than what resources it ical to the viability and livelihood of the local area
stocked. Interactions with diverse partners allowed (Misener & Doherty, 2014). They are dedicated to
organizations to extract heterogeneous and com- a range of community development goals includ-
plementary resources, hence helped organizations ing the delivery of economic, social, and environ-
build a competitive advantage (Meyskens, 2010). mental benefits through sport events and programs
In an idealistic partnership, each actor makes (Gibson et al., 2012).
an even contribution to the relationship and holds Existing research has alluded to specific commu-
equal power in decision making. In reality, how- nity benefits of event-based partnerships between
ever, organizations vary in terms of the resources nonprofit sport organizations and other sectors. In
they bring to the table; hence, power is often dis- terms of economic benefits, Chalip (2004) found
tributed unequally between partners (Parent & that sport event organizers, in collaboration with
Harvey, 2009). In the partnership model, power public (e.g., government agencies) and private
dynamics is another key component in the partner- (e.g., business groups) sectors, staged event-related
ship management and is a prominent issue faced activities to lengthen visitor stays and increase tour-
by local sport organizations that often operate with ist spending in the local region. Similarly, Schulen-
limited resources (Parent & Harvey, 2009). In com- korf and Edwards (2012) suggested that nonprofit
munity-based partnerships, governments and busi- event organizers can optimize the economic impacts
ness sponsors are commonly viewed as important of sport events by strategically cooperating with
partners as they provide critical financial support media in event promotion and destination market-
(e.g., grants, funding, and sponsorships) for the ing. In terms of social benefits, it was found that
programs and the daily operations of the sport orga- collaboration on sport events can strengthen inter-
nizations (Jones et al., 2017). However, the heavy organizational ties and foster social capital among
reliance on external partners may lead to power community groups (Mackellar & Jamieson, 2015).
asymmetries, which are likely to exert negative In the context of sport-for-development events,
impacts on the dependent organizations (Ford et al., Schulenkorf and Edwards (2012) identified the
2012). When being disadvantaged in an unequal potential of partnerships between event organizers
430 ZHOU ET AL.

and educational institutions (e.g., local schools) to Methodology


facilitate intergroup relationships, social equality,
As evidenced by its use for understanding rela-
and cross-cultural understanding. The effectiveness
tionship forming, management, and event outcome
of partnerships in the social leverage of sport events
aspects of organizations and their partners, the
was empirically examined by Kellett et al. (2008).
Parent and Harvey (2009) partnership model was
Their findings showed the host city that proactively
used to examine partnership formation, manage-
coordinated with different community sectors gener-
ment, and outcomes in the context of regional sport
ated way more sociocultural legacies (e.g., cultural
commissions and their delivery of sport events that
learning and relationship building) than the other
promise benefits for the host community. As such,
city without such efforts (Kellett et al., 2008). On the
a qualitative research design was employed to con-
other hand, the absence of partnerships may result in
struct a study focusing on interviewing regional
failure of sport event legacy delivery. As Misener et
sport commission leaders and the partners they
al. (2015) discussed, the lack of connection between
work with to create successful sport events within
the national sport governing body and local sport
their host communities.
clubs prohibited the translation of sport participation
legacy at the grassroots level.
In summary, with growing scholarly interest in
Data Collection
IORs in the sport management field, an increased
amount of literature has looked into various aspects In order to prepare for data collection, the inter-
(e.g., formation, management, and outcomes) of view guides based on the partnership model (Par-
IORs in sport-related contexts. However, “the spec- ent & Harvey, 2009), extended literature review on
trum of IORs is extensive and their collaborative partnerships (Hayhurst & Frisby, 2010; Meyskens,
activities are both broad and complex” (Werner et 2010; Osborne, 2000), and community sport (Har-
al., 2016, p. 228). Existing knowledge into the intri- ris & Houlihan, 2016; Jones et al., 2017) were
cacies and nuances of IOR processes is still limited. developed. Interviews are the most appropriate
While extensive attention has been devoted to IOR method for exploring in depth a participant’s expe-
formation (e.g., partners’ motives and environmental riences, motives, and opinions (Rubin & Rubin,
drivers; Babiak, 2007; Gerke et al., 2018; Thibault 2012). Since these interview participants were
et al., 1999), researchers have not fully explored the credible experts on working with partners to deliver
dynamics of IOR implementation and management successful sport events, the data gathered from the
(Babiak et al., 2017). Moreover, most empirical participants yielded sufficient information to deter-
research to date has focused on discrete components mine the role of partnerships in sport event delivery
(e.g., trust and communication, Wäsche & Woll, as well as how sport organizations leverage these
2013; power dynamics, Ford et al., 2012; knowl- partnerships to create successful outcomes from
edge transfer, Werner et al., 2015a; organizational their events. The interview guides (Appendix A and
capacity, Misener & Doherty, 2013) of IORs, in the Appendix B) were constructed to facilitate a semi-
absence of an integrated and systematic analysis of structured approach, which allowed the research
how IORs work to deliver on-field products—for team to ask questions that explicitly explore part-
example, how is the partnership structured; how nerships in sport event delivery while allowing
do partners interact; what functional elements are participants the opportunity to provide information
involved; and what factors play a part in determining they felt was relevant to the study. This approach
partnership success. Given the limited understand- gave the study content validity (Rubin & Rubin,
ing about the complex processes and diverse aspects 2012; Yin, 2013).
of event-related partnerships, we propose the follow- A total of 12 semistructured interviews last-
ing research question to guide our study: ing 45–60 min were conducted. The interviews
were conducted in person via Skype or telephone
RQ: What are the specific processes and compo- and were audio recorded. The interview record-
nents of IORs in the delivery of sport event ings were transcribed verbatim and collabora-
outcomes? tively reviewed by the research team (Miles et al.,
PARTNERSHIPS IN SPORT EVENT DELIVERY 431

2014). Additionally, the interview transcripts were sources was critical to the success of the interviews
sent back to participants to be member checked and further validated the results of this study (Rubin
in order to ensure accuracy of the data (Nowell & Rubin, 2012). Information on the interview par-
et al., 2017). ticipants may be found in Table 1.
Half of the interviews were with leaders of This broad set of interview data allowed the
regional sport commissions in six separate counties research team to address the process of partnership
across the southeastern US. These regional sport formation and management by regional sport com-
commissions are responsible for lobbying for and missions and their ability to leverage those part-
helping to organize sport events in their commu- nerships to create successful outcomes from local
nities. Leaders of sport commissions were purpo- sport events.
sively sampled to include a diverse mix of large and
medium sized communities. Four of the organiza-
Data Analysis
tions were from Florida and two were from South
Carolina. These areas were chosen due to feasibility Content analysis was utilized to analyze the
of access for the research team and their popularity interview data (Saldaña, 2015). In order to ensure
as destinations for sport events. The remaining six the credibility of the data and the neutrality of the
interviews were conducted with partner organiza- analysis, all members of the research team reviewed
tions of those sport commissions, which included and analyzed the data separately and met to discuss
sport facilities, hotels, local governments, and sport findings (Nowell et al., 2017). In order to facilitate
clubs. Interview participants from the partnering consistency, however, a protocol for the analysis
organizations were directors and managers who was agreed upon to ensure dependability among
currently served in leadership positions and were the various analyses. Interview transcriptions were
knowledgeable of the strategic actions of their par- coded in an initial open coding cycle using NVivo
ticular organization. The sport commission leaders 11 software for all responses related to the research
interviewed referred the research team to partner question. This first coding cycle was important
organizations and the partner organizations lead- as it identified relevant pieces of data from the
ers interviewed were sampled from these lists of transcripts and allowed those codes to be gener-
references. These partner organizations were inter- ated organically from the data itself (e.g., hotels,
viewed to gain a full perspective of the partnership sport facilities, restaurants, monetary exchange,
from both sides of the relationship. This process or economic outcomes) (Miles et al., 2014). A
also helped to corroborate interview data from the second axial coding cycle was used to group the
sport commissions. Interviewing the most credible data into categories of related information (e.g.,

Table 1
Information of the Interview Participants
Interviewee Years in the Organization’s Organization’s
Pseudonym Organization Position Organization Location Type

Jane Sport Commission Executive Director 11 Florida nonprofit


Jimmy Sport Commission Executive Director 19 Florida public
Matthew Sport Commission Executive Director 25 Florida public
Bill Sport Commission Executive Director 12 Florida public
Colin Sport Commission Executive Director 10 South Carolina nonprofit
Ellen Sport Commission Executive Director 12 South Carolina nonprofit
Lily Sport Facility Director 20 Florida public
Ben Hotel General Manager 3 Florida private
Grace County Government Assistant Manager 10 Florida public
Anderson Sport Club General Manager 20 Florida nonprofit
Mary Hotel Director of Sales 9 South Carolina private
David Sport Facility Market Development 16 South Carolina public
Director
432 ZHOU ET AL.

sport facilities as public entities or hotels and res- organizations and local communities. From forma-
taurant as private partners) (Miles et al., 2014). tion to outcomes, the partnerships between sport
These codes were generated using a combination of commissions and multiple stakeholders were asso-
inductive and deductive coding processes based on ciated with challenges, which played a part in shap-
partnership literature (e.g., partnerships with gov- ing the trajectory of partnership development.
ernment entities, nonprofit organizations, and for Key findings regarding the process and compo-
profit organizations). A further coding cycle was nents of partnerships are presented in detail in the
conducted in order to organize those categories of following subsections.
related information into networks in the data that
identify patterns (e.g., private hotel partners are Resource Interdependency
linked with funding sources for regional sport com-
missions and the events themselves). These pat- Resource interdependency played a fundamen-
terns led to the creation of higher order themes for tal role in initiating the partnerships between sport
these sport event partners and successful outcomes commissions and their partners. From the sport
(Miles et al., 2014; Saldaña, 2015). After collec- commissions’ perspectives, they had to rely on
tion of six initial interviews with the regional sport external organizations for funding, facilities, and
commissioners, the research team met to discuss staffing in order to attract and stage sport events
the findings, explored codes and consistent themes, in the local region. Specifically, sport commis-
and considered collection of further interviews sions had to acquire funding from their government
with partners of those regional sport commissions. partners through the available accommodation and
This process helped to ensure intercoder reliability, hospitality tax. They also needed sport venues from
which helps ensure the trustworthiness of the data facility partners to host sport events, lodging ser-
(Nowell et al., 2017). Six more interviews were then vices from hotel partners to house event officials
conducted with those partners of the regional sport and participants, staff and volunteers from sport
commissions and followed by another meeting by clubs to assist event organization, and monetary
the research team. Data saturation was reached and in-kind contributions from business partners to
after completing 12 total interviews, at which point offset operating budgets. On the other hand, these
the research team no longer learned new informa- partners had to rely on the resources and capaci-
tion through further collection of data. Overall, it is ties of sport commissions to achieve their respec-
believed that the present research is dependable due tive organizational goals. For example, the partners
to the well-documented methodology of the present had to rely on the expertise of sport commissions
study (Nowell et al., 2017). in bringing in event-related business and the broad
business network maintained by sport commissions
within the sport tourism industry.
Results Driven by the imperative need for resources,
The process of collaboration between regional partnerships were formed among these highly inter-
sport commissions and their partners involved dependent organizations. Interviewees commented
five major components (i.e., resource interdepen- that the partnerships were essentially about mutual
dency, nature of partnerships, resource exchange, resourcing and support because each organization
partnership outcomes, and partnership challenges). was limited to its resources and needed help from
As depicted in Figure 1, the partnership process other organizations to survive and succeed. As
started with resource interdependency. The high Matthew put it:
level of reliance among partnering organizations
The more resources you can bring to the table,
led to the formation of partnerships across sec- which include your local partners, the better off
tors. The nature of the partnerships determined you are gonna be. (sport commission executive
the resource exchanges and partner interactions director)
taking place within the collaborative network. As
a result of these exchange activities, the partner- While each of the organizations had its own
ships delivered a series of benefits to the involved motive (due to the demand for particular resources)
PARTNERSHIPS IN SPORT EVENT DELIVERY 433

Figure 1. The process and components of sport event partnerships.

when entering into the partnership, they worked community wins, you win, even if it’s indirectly.
together to pursue a common objective—that is, (Ben, hotel general manager)
to benefit the economic, social, and environmen-
tal development of the local community through Nature of Partnerships
the host of sport events. This shared vision was
embraced by all interviewees as they viewed the The common goal of promoting community
success of their organizations as a piece of the development through sport events brought together
larger success of the community: sport commissions and a diverse array of organi-
zations from public, private, and nonprofit sec-
tors. In general, five categories of organizations
It’s all about community benefits, the benefit for
[county name] continuing to grow. The more you were identified as the key partners of sport com-
put people here the more it’s gonna grow and missions. These included governments (e.g., city,
all that benefits all of us in some point . . . If the county, and state), sport facilities (e.g., Parks and
434 ZHOU ET AL.

Recreation Department, Recreation Commission, the relationships become very stiff. (Matthew,
public school, college facilities, and private facili- sport commission executive director).
ties), hotels, local sport clubs, and business groups
(e.g., restaurants, food companies, sporting goods Trust played a big part in both formal and infor-
companies, and event service companies). The mal partnerships. In the presence of trust, the need
partner categories remained the same regardless for a formal contract was minimized by partners.
of the type, location, and size of the event. How- A hotel partner depicted the relationship as “an
ever, the activation of specific actors within each honest-system” where he kept a “blind faith” in
category changed as the nature of the event var- the sport commission without necessarily having
ied. For instance, sport commissions may work a paper document explicating the return on invest-
with different sport clubs (e.g., swimming clubs ment (ROI) (e.g., room night numbers) generated
vs. soccer clubs) to host different types of sport by the sport commission. Even when legal con-
events (e.g., swimming tournaments vs. soccer tracts were in place between sport commissions and
games). Moreover, the activation of a particular partners, we found that the role of such contracts
hotel partner may depend on its geographic prox- was largely overtaken by trust:
imity to the event location—for example, a hotel
Whenever we host an event, there is a contract . . .
close to the host venue was more likely to engage for provision of services and rental of space. How-
in the event-based partnership with the sport com- ever, as far as the working relationship, it is much
mission than its distant counterpart. Furthermore, more based on trust. We are a member [an annual
the level of resource input and partners’ involve- sponsor of the sport commission], but I don’t think
ment were also event specific. Compared to events there is a need for formal paperwork even for that.
(Lily, sport facility director)
of smaller scope, large-scale sport events required
longer preparation and more extensive investment The reciprocal trust between sport commissions
of resources, thereby requiring a greater number of and their partners formed the base for mutually bene-
organizations to be involved in the collaboration ficial partnerships, which were frequently described
process. Jane noted: as “collaboration,” “cooperative partnership,”
For a large-scale event, we’ll need all the hotels.
“strategic alliance,” and “win–win” relationships.
For a small-scale event, we’ll need only one spe- According to the interviewees, their event-based
cific hotel. (sport commission executive director) partnerships were decentralized and horizontal in
structure, with each partner making equal contri-
The event-based collaboration between sport bution to the relationship. This nonhierarchical
commissions and their partners varied in terms of arrangement encouraged mutual support and two-
formality. Some of the partnerships were more for- way commitment. In the words of Jimmy:
mal, such as the contractual relationships between
sport commissions and governments and between We are not gonna ask them [partners] to give us
more resources than we are returning back, so it’s
sport commission and sport facilities. These partner-
all relative. (sport commission executive director)
ships involved a written agreement binding the two
partnering organizations. Other partnerships were
more informal in the sense that they did not need Resource Exchange: Four Types of Resources
legal binding contracts. For example, the partner- The willingness to make a mutual commitment
ships between sport commissions and hotels, sport led to the reciprocal exchange of resources between
clubs, and business groups were mostly based on sport commissions and their partners. Within the
oral agreements and personal relationships. Since event-based partnerships, exchanges of financial,
informal partnerships did not involve any signed material, human, and informational resources took
paperwork, they were preferred by sport commis- place between partnering organizations.
sions for their flexibility and cost-efficiency:

We prefer to keep it informal, because formal Financial Resources. Government partners (e.g.,
agreements require time and require money, and the city and the county) were the largest financial
PARTNERSHIPS IN SPORT EVENT DELIVERY 435

contributors to the sport commissions, as they pro- with sport clubs to help them schedule events. They
vided a significant amount of tax funding (e.g., also shared their estimation of participant numbers
tourism development, accommodation, and hospi- to help the hoteliers be prepared for the upcom-
tality taxes) to support the bidding for sport events ing event. In return, sport commissions received
and organizations’ day-to-day operations. In turn, first-hand information from hotel partners about
sport commissions utilized some of the tax funding customers’ feedback on the event. Communica-
they received from the government to support local tion between partners intensified as the event got
sport clubs (in charge of event operations) to offset closer. Lily (sport facility director) reported that
event costs: her facility worked very closely with sport com-
missions on transportation coordination and crowd
It [the sport commission] helps us with expense management in the lead-up to an event. Likewise,
to pay for trophies, to pay our referees, cover David (sport facility market development director),
some cost like that. (Anderson, sport club general
manager) who was in the middle of a busy event season, had
conversations with the sport commission on a day-
to-day basis:
Material Resource. Apart from the monetary sup-
port from governments, sport commissions gained We basically talk to them five times a week. . . .
in-kind support from other partners. This included It’s phone calls every single day.
rental discounts from facility partners, complimen-
tary rooms from hotel partners, coupons and food Resource Exchange: Power Dynamics
donations from restaurants, and equipment and
catering services from local business partners: The exchange of resources provided mutual ben-
efits for the partnering organizations, but it also
We are also looking for in-kind trade outs from created power dynamics within the interorganiza-
other partners through businesses or hotels with tional relationships. It appeared that sport commis-
comp rooms or donations with food, things like sions prioritized those partners who provided the
that, donation with services. (Jane, sport commis-
sion executive director) key resources to run an event. As such, government
and facility partners were perceived as the most
important partners, as public funding and facilities
Human Resources. The exchange of human were deemed the most crucial resources for sport
resources such as utilization of staff and expertise event organization. Ellen (sport commission execu-
played another big role in the partnerships. On the tive director) revealed:
one hand, sport commissions relied on the profes-
sional knowledge and technical expertise from The funding is always important . . . this last
sport club and facility partners in terms of bidding basketball tournament that we hosted, we pieced
for and execution of the sport events. On the other together four municipalities and one state grant
money to provide them what they needed as host
hand, sport commissions provided their expertise city. If we hadn’t pieced that together then the
in event operation and advertising to sport clubs. event just simply wouldn’t have come here.
Interviewees mentioned that sport commissions
helped struggling sport clubs with event schedul- She also highlighted the salience of facility
ing and marketing plans (e.g., giving them tutorials partners:
on how to maximize event visibility through social
media). Facility and venue is at the top of importance
because if they don’t exist or they’re not acces-
sible . . . then whatever event we are looking at
Informational Resources. Information was shared simply cannot take place.
between sport commissions and partners through
phone calls and face-to-face interactions on a regu- While the procession of critical resources made
lar basis. Specifically, sport commissions shared governments and facilities powerful actors in
event calendars and venue availability information the partnerships, stark power differences did not
436 ZHOU ET AL.

emerge between sport commissions and these two For example, Jane (sport commission director) and
partners in the data. Instead, we found that sport Lily (sport facility director) served on the advisory
commissions played a key role in orchestrating board in each other’s organization after working
cooperative actions among various partners. Being closely together on sport events for 10 years.
in the center of the sport event network, sport com- Second, the partnerships around sport events
missions had developed wide-reaching industry facilitated organizational learning. Through the
connections. They served as “facilitators” who put exchange of information and expertise, sport com-
facilities, hotels, sport club, and business groups missions advanced their sport-specific knowledge
into contact, coordinating their activities and ser- by working with sport experts (e.g., head coaches
vices. As described by the interviewees, sport com- and athletic directors) in local sport clubs. On the
missions were “the first one to know about the other hand, sport clubs learned marketing and oper-
sport tournaments” and “the first point of contact ational skills from sport commissions. The learning
for the groups to call.” This informational advan- helped sport clubs to survive in the infant stage and
tage conferred sport commissions strong influence thrive in later stages of the organizational life cycle:
over governments, facilities, and other partners. As
a result, all partners perceived sport commissions Ten years ago, when I was starting off, he [the sport
as highly important actors to their organizations. commission director] was a tremendous resource
to help me get started with [event name]. I sat and
talked to him numerous times about how I would
Partnership Outcomes operate things, how I would go about advertising
and setting schedules. (Anderson, sport club gen-
The interactions and exchanges between sport eral manager)
commissions and their partners produced positive
outcomes in multiple aspects including (a) relation- A similar learning curve was experienced by
ship benefits, (b) organizational benefits, and (c) other partners as well. Many organizations had a
community benefits. difficult time when engaging in a specific sport
First, we found that the relationships between event for the first time—which typically involved
sport commissions and their partners were strength- detailed planning and extensive learning. As the
ened and consolidated after years of collaboration event began to be repeatedly hosted, organizations
on sport events. Working together on sport event became more competent in coping with all kinds
delivery required constant communication (e.g., of issues related to the event because of the knowl-
regular meetings, phone conversations, and face- edge they gained from prior event experience. As
to-face interactions), which helped partnering orga- such, the investment of time, effort, and resources
nizations improve their mutual understanding. Hotel can be largely reduced in a recurring event with
manager Ben reflected that partnering with the sport knowledge being carried over from the previous
commission helped him better understand the sport event.
commission’s work and its effect on the local com- Third, the exchange of complementary resources
munity. Sport events not only served as stimuli for and mutual support between partners enabled the
interorganizational relationships but also facilitated attainment of partnership objectives—that is, the
interactions on a personal level. Personal phone calls delivery of economic, social, and environmental
and informal conversations frequently took place benefits in the local community. From an economic
between leaders of two partnering organizations as a standpoint, the input from partners across sec-
result of repeated collaboration on sport events. Ben tors allowed sport commissions to host a diverse
recalled: range of sport events, which resulted in remarkable
“ripple effects.” As visitors came into town to par-
There’re times he [had difficulty] trying to find
some place to put up an official, he calls me on ticipate/attend sport events, they stayed in hotels,
cell phone. He doesn’t call hotels. dined in restaurants, shopped in stores, filled up on
gas, and engaged in diverse entertainment offer-
The increased interpersonal relationships also ings, bringing revenues for a variety of community
manifested in cross-appointment of board members. businesses. These event-based partnerships were
PARTNERSHIPS IN SPORT EVENT DELIVERY 437

particularly important during low times when tra- Moreover, when leadership changed in the part-
ditional tourism was stagnant, as they can drive nering organizations, sport commissions often faced
a significant number of sport tourists and stir up the difficulty of rebuilding personal relationships
local businesses. From a social standpoint, the with the new leaders who might or might not buy
event-based partnerships promoted sport oppor- in the vision of the local sport commission. Sec-
tunities and quality of life among local residents ond, the balance between personal and professional
through the provision of well-organized and well- relationships can be tricky in the resource exchange
known sport events. As such, local participants had process. According to a university facility manager
the opportunity to compete with top-tier athletes, who had a close personal connection with the sport
meanwhile their families could stay home for the commission director, she needed to be mindful of
competitions without having to worry about travel not letting her personal relationship intervene on
expenses. her business operations:
From an environmental standpoint, sport commis-
sions worked with nonprofit environmental groups A lot of times I knew they are doing a big event,
on education programs during the event to raise it’s fantastic for the community, and they need
help financially, because maybe it can be very
public awareness for environmental conservation. expensive for them, but legally I can’t give them,
In most cases, however, sport commissions were as much as I personally want to, I can’t give them
not directly involved in the environmental initia- a discount without some rationalization, some jus-
tives (e.g., recycling and waste management) set up tifications, and some ability to show that I do not
by their facility partners, but they actively commu- treat them preferentially because of my relation-
ship with them. (Lily, sport facility director)
nicated with facilities to insure the event followed
environmental codes and left a light eco-footprint.
Overall, in concert with the primary mission of sport Third, resource constraints, especially the defi-
commissions (i.e., to generate economic impacts ciency in funding and staffing, limited sport com-
though sport events), we found that a majority of missions’ capacity to deliver positive and sustaining
the collaborative efforts around sport events were outcomes out of the event-based partnerships. With-
devoted to the delivery of economic benefits in com- out warranted funding from governments, sport
parison to social and environmental benefits. commissions had to request money through bed
taxes based on their impact on hotel stays. The
uncertainties and insecurities associated with finan-
Partnership Challenges cial income inhibited sport commissions from mak-
While organizations gained various benefits ing long-term development plans as reflected in the
through event-based partnerships, they had to deal following quote:
with different challenges throughout the collabora-
We don’t have any dedicated funding . . . we apply
tion process. First, divergent organizational values every year. We are zero budget every year, so like
created challenges in the partnership formation. now I couldn’t tell you how much money we are
While most existing partners shared the same men- going to have July 1st—our new fiscal year. Our
tality as the local sport commission, there were budget is varied up and down over the years. . . .
It is a challenge to do long-term planning. To have
organizations in the community that did not under-
a long-term plan, to have a “we want to be doing
stand the importance of sport events in boosting this in 10 years” when we are not sure exactly if
the local economy; thus, it was hard for sport com- we will get approved for those funds. (Colin, sport
missions to engage those organizations in the sport commission executive director)
event network:
Moreover, the inadequacies of full-time staff
I would say it’s definitely the hardest part to make forced sport commissions and some of their partners
them [potential partners] understand, if they are (e.g., facilities) to rely heavily on volunteer assis-
not aware of the sport commission, make them
understand how much the economic impact tance. This can become a challenge when running a
through sport events affects them. (Jane, sport large-scale event because they may not always secure
commission executive director) enough labor force from their regular volunteer base.
438 ZHOU ET AL.

In summary, our results revealed five main capacities related to sport program operation, lead-
components, as well as multiple interconnected ership, and networking (Misener & Doherty, 2014;
subcomponents, of the cross-sector partnerships Werner et al., 2015a). Second, at the interorgani-
in sport event delivery. These findings provided zational level, collaboration on sport events can
closer perspectives on the partnership dynamics strengthen interorganizational ties and foster social
across different facets of event-based collabora- capital among various community groups (Mackel-
tion. Implications of the findings are discussed in lar & Jamieson, 2015; Werner et al., 2015b). Third,
the next section. at the community level, our findings confirmed the
view that event-based partnerships can be managed
strategically to achieve the triple bottom line (i.e.,
Discussion and Implications
economic, social, and environmental objectives)
Building on Parent and Harvey’s (2009) frame- within the host community (O’Brien & Chalip,
work, this study examined the components and 2008).
processes of intersectoral collaboration between With regards to partnership challenges, our find-
sport commissions and partner organizations based ings correspond with previous studies that pointed
on sport event delivery. The findings of this study to the pressure on community-based sport organi-
contribute to the extant literature in the following zations to acquire financial and human resources
four aspects: (Hayhurst & Frisby, 2010; Jones et al., 2017). As
First, the findings identified the prominence of a discussed in the literature, it seemed quite common
number of components (i.e., project purpose/goal, for small nonprofit sport organizations, which oper-
partner motives, partner complementarity and fit, ate with limited budget and full-time employees, to
type of partnership, governance, coordination, trust, rely on external partners for funding and staffing
organizational learning, mutuality, communica- (Misener & Doherty, 2014). In the current study,
tion, power balance, and project/program outcome) such high dependency resulted in uncertainties of
presented in Parent and Harvey’s (2009) partner- securing resources, which hindered sport commis-
ship model. While prior research has discussed the sions developing long-term sport event plans. As
importance of components such as common goals, such, it was suggested that having guaranteed fund-
motives, complementarity and interdependencies, ing for a period of at least 3 years from external
collaboration forms, coordination, trust, mutual partners was desired for the longevity of commu-
learning, communication, power, and partnership nity-based sport programs (Parent & Harvey, 2017).
outcomes in contexts of physical activity projects Apart from resource constraints, sport commissions
(Lucidarme et al., 2014), sport-for-development also faced the challenge of negotiating divergent
initiatives (Welty Peachey et al., 2018), competi- values and objectives. This problem has been rec-
tive sport programs (Babiak & Thibault, 2009), and ognized in other studies (e.g., Babiak & Thibault,
sport policy implementation (Harris & Houlihan, 2009; Harris & Houlihan, 2016; Hayhurst & Frisby,
2016), the current study demonstrated the role of 2010) where competing organizational values was
these components in the collaborative delivery of a major issue in a collaborative arrangement. For
sport event outcomes. cross-sector partnerships, in particular, community
Second, the findings extended the original part- sport organizations often experienced the difficulty
nership model (Parent & Harvey, 2009) by iden- of achieving goal congruency with entities from
tifying specific outcomes, challenges, and key other sectors—especially the commercial sector
conditions for the success of event-based partner- whose mentality might be incompatible with the
ships. With regards to outcomes, we found that nonprofit’s (Welty Peachey et al., 2018). In addi-
collaboration on sport events can engender ben- tion, the blurry boundary between professional and
efits at three levels. First, at the intraorganizational personal relationships may give rise to conflict of
level, mutual exchanges of information and exper- interests when dealing with multiple partners. This
tise between partners can facilitate organizational was particularly relevant to community-based sport
learning and knowledge development that, in turn, organizations that tended to rely on informal part-
help to build an organization’s skillset and various nership approaches (e.g., handshake, implicit or oral
PARTNERSHIPS IN SPORT EVENT DELIVERY 439

agreement, friendships) (Gerke et al., 2018). How- resource-based motives and partner complemen-
ever, building partnerships based on personal ties tarity determined the horizontal structure and the
may compromise the fairness and professionalism mutually beneficial nature of event-based partner-
of business operations. As noted by Misener and ships. This mutuality, in turn, gave rise to reciprocal
Doherty (2014), it was important for community exchange of resources between partners whereby
sport organizations to act in a businesslike manner power differences were minimized. Such findings
in order to gain support from corporate partners. reaffirm the importance of establishing mutuality
With regards to the factors contributing to the to overcome domination and conflicts in an asym-
success of partnerships, our findings suggested metrical partnership (Babiak, 2007; Welty Peachey
that common goals, trust, mutuality, and commu- & Cohen, 2016). In addition, we observed the inter-
nication were key ingredients for partnership suc- connection between trust and communication. Spe-
cess. First, establishing a common understanding cifically, the interorganizational trust established
of the partnership goals and visions can increase the foundation for open and transparent communi-
partners’ commitment and investment into their cation that, in turn, can strengthen the mutual trust
joint endeavor (Babiak & Thibault, 2009; Parent between partners (Ring & Van de Ven, 1994). Fur-
& Harvey, 2009). This is reflected in the current thermore, iterative communication and information
study where sport commissions and their partners sharing can deepen partners’ mutual understanding
were dedicated to the common objective of gener- and as such may result in greater consensus and
ating positive event outcomes for the local com- buy-in of the partnership goal (Wäsche & Woll,
munity. On the other hand, the lack of a congruent 2013; Welty Peachey et al., 2018).
goal and common ground might prohibit relevant Lastly, the results demonstrated a few distinctive
stakeholders (e.g., potential partners of sport com- characteristics of community-based partnerships
missions) buying into the core values of the part- that were unique to the sport event context. First,
nership project (e.g., hosting sport events) (Gerke we found that the nature of the sport event (i.e.,
et al., 2018). Second, trust was identified by each event type, location, and scope) determined the
partner organization as an important element in the activation of specific partners. Second, the knowl-
event-based partnership. Similar to our findings, it edge and relationship components of the event-
was suggested that having an honest, integral, and based partnership can transcend discrete events and
trustworthy partner was particularly important for be sustained over time. This is an interesting point
community sport organizations as legal contracts in light of Werner’s et al. (2015a) claims concern-
were not always in place to guard against oppor- ing the application of knowledge acquired from
tunisms (Misener & Doherty, 2013). Third, mutu- prior partnership experience to future event con-
ality (including mutual respect, mutual support, texts, as well as, Ihm and Castillo’s (2017) findings
and mutual benefits) enabled sport commissions speaking to the endurance of collaborative ties over
to maintain balanced, “win–win” relationships the temporality of events. Moreover, sport events
with their partners. This corroborates Misener and can serve as stimuli for interorganizational relation-
Doherty’s (2013) viewpoint that mutuality between ships. In this respect, Werner et al. (2015b) found
partners can ensure reciprocal give-and-take and that the desire to deliver a successful sport event
equal commitment to the relationships. Fourth, our and the pressure to meet the strict deadline pushed
findings demonstrated the crucial role of commu- partner organizations to work closely together.
nication in organizational learning and relationship Likewise, our findings showed that the short time
development. As indicated in the literature, regular frame of sport events and the fleeting collaboration
interactions and information exchange enabled col- opportunity forced partners to engage in highly fre-
laborators to reap the benefits of new knowledge quent and intensified interactions, thus providing a
and a better understanding of each other’s needs platform for building interorganizational relation-
(Babiak & Thibault, 2009; Wäsche & Woll, 2013). ships (Ihm & Castillo, 2017).
Expanding on Parent and Harvey’s (2009) model, The present study provides practical implications
our findings showed the interactions between part- for local event organizers (e.g., sport commissions
nership components. For example, we found that and other community-based sport organizations)
440 ZHOU ET AL.

that are involved in cross-sector partnerships. As collaboration dynamics. This can be an intrigu-
collaboration on sport event delivery can catalyze ing avenue for future research, given that new
relationship development, event organizers should perspectives may be generated by examining and
seize such opportunity and strategically strengthen comparing partnership components across events
relationships with their partners. Apart from having of a different nature (e.g., youth vs. adult sport
intense and close interactions with partners during events) and across different stages of an event
the event, event organizers should capitalize on the (e.g., planning, implementation, and postevent).
momentum and actively seek to continue collabora- While prior studies (e.g., Babiak, 2007; Gerke et
tion opportunities in the postevent stage. Moreover, al., 2018; Misener & Doherty, 2013, 2014; Parent
given the importance of interpersonal linkages in & Harvey, 2009, 2017) have looked into a range
the development of informal IORs, event managers of components within community-based sport
should pay more attention to building personal con- partnerships, few have sought to investigate the
tacts with staff in the partner organizations. Hav- unique influence of sport events on these compo-
ing better personal and working relationships with nents (e.g., how an event-based partnership may
collaborators also facilitate mutual learning; thus, differ from a general partnership approach). As
event managers and organizers should leverage such, we encourage scholars to address this knowl-
the collaboration opportunity for gaining knowl- edge gap in future. Finally, while in this study we
edge and building capacity. For example, they can interviewed both sides (i.e., sport commission and
acquire sport-specific expertise from club coaches, partner) of the partnership, our implications can
marketing techniques from business owners, and be further extended if we include people at mul-
customer service skills from hotel partners. Fur- tiple levels of the organization. It would be equally
thermore, being the focal organizations and central worthwhile to learn perspectives from midlevel
players in the event-based partnerships, community or frontline employees rather than people taking
sport organizations such as sport commissions need a leadership role (e.g., presidents, directors, man-
to take the lead and orchestrate activities and input agers) in an organization, as staff in lower posi-
from various partners (including those with greater tions are more involved in day-to-day operations
resources and power). To coordinate all these rela- and hence are more knowledgeable about specific
tionships, community sport organizations need to collaborative activities (Werner et al., 2016). Built
enhance their influences over partners by building upon the findings of this present study, we also
up core competencies and capacities (e.g., special- encourage future studies to investigate the inter-
ized skills and knowledge). Also, fostering part- actions between individuals and organizations. It
ners’ “buy-in” of sport event values and cultivating would be interesting to learn how the values and
trust and reciprocity can be helpful for developing beliefs held by individual agents shape the IOR
balanced, healthy event-based partnerships. structure and how interpersonal trust and com-
munication influence the outcomes of IOR. The
integration of a personal level analysis may also
Limitations and Future Research
provide a richer understanding and carry more
In presenting our findings, we recognize a insightful implications.
number of limitations that also provided plentiful
opportunities for future research. First, the pres-
ent study only looks into the dyadic relationships Acknowledgment
between the focal organization (e.g., sport com- We thank the Southern Sport Management Doc-
mission) and its partners. The IORs are far more toral Research Symposium (SSMDS) for the fund-
complicated in reality. As such, researchers are ing support.
encouraged to employ network theory or stake-
holder theory to look into the intertwining relation-
ships in both internal and external environments. ORCID
Second, the study made an attempt to reveal the Walker J. Ross: https://orcid.org/0000-0002-4194-8629
interplay between sport event characteristics and Rebecca Leopkey: https://orcid.org/0000-0002-5870-8699
PARTNERSHIPS IN SPORT EVENT DELIVERY 441

Appendix A: Interview Guide for Sport Commissions


Part I. Introductory Question
(1) What is the mission of your organization? How do you achieve that mission?
(2) What types of sport events do you involve with every year?

Part II. Identifying Partnerships


(1) Do you currently have any partnerships with other organizations, companies, or public sectors to achieve
your mission?
(2) Who are your partners? What is their role in achieving the mission of your organization?
(3) How long have these partnerships been established?
(4) What kind of partnerships do you have with the partner organizations mentioned above?
(5) If you are asked to rate your partners on a 10-point scale based on their importance, what rating (from
1 to 10) will you give to each of your partners? Why?
(6) Are there any entities that are not your partners but still have significant influence on your organization?
How do they influence your organization in terms of achieving your mission?

Part III. Partnerships and Organization


(1) What does your organization gain from the partnerships? What benefits does your organization bring to
your partners?
(2) For the long term, do you see the partnerships change?
(3) What are the challenges faced by your organization in the partnerships?

Part V Partnerships and Sport Events


(1) What are your (economic, social, and environmental) goals of hosting sport events?
(2) Do you think partnerships help to achieve those goals? Why? Do you have specific partnerships for each
type of goals?
(3) Do your partners differ across different types/scales of sport events?
(4) What does the community you operate in gain from these partnerships? Do you need these partnerships
to sustain the impacts you have on the community?
(5) How do you work with your partners in order to maximize the economic, social, and environmental out-
comes of sport events for the community?

Appendix B: Interview Guide for Partner Organizations


Part I. Sport Event Partnerships (Intro Questions)
(1) How would you describe your relationship with the sport commission (SC) in your region?
(2) How long has this relationship been established?
(3) Are you involved in any sport events with SC? What type of sport events are you involved in with SC
every year?
(4) How are you involved in these sport events? What is your role in delivering these events?
(5) Why are you involved in these events? What is your goal of supporting sport events in the community?
(6) To achieve the goal you just mentioned, how do you interact with SC? What resources do you exchange
with SC in this process?
442 ZHOU ET AL.

Part II. Organizational Outcomes


(1) What does your organization gain from your partnership with SC? In other words, how does this partner-
ship benefit your organization?
(2) How do you contribute to this partnership? For example, how do you contribute to the mission of sport
commission?
(3) Do you perceive your relationship with SC as important? If so, why do you think it’s important for you
to keep a good relationship with SC?
(4) What are the challenges faced by your organization in this partnership?
(5) Over the long term, do you see this partnership change?

Part III. Sport Event Outcomes


(1) In what ways do you think the community benefits from your partnership with SC?
(2) How do you work with SC to maximize the economic outcomes of sport events? How about social and
environmental outcomes?
(3) Do you work differently with SC in sport events at different scales?

Part IV. Supplementary Questions


(1) Are there other partners you also involved with in delivering SC events?
(2) When delivering SC events, which partner is most important to you? How important is SC to you when
delivering these events?

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