Required Task No.

_____________
Submitted to: Jennifer Gorospe- Sese

Name:Olo-an, Kenwood U. Section: HBJ Score:___________

1 USE OF COMMON BUSINESS TOOLS AND TECHNOLOGY

CASE NO. 3

Sue operated a small fully licensed restaurant that was making a reasonable profit
from the food, but she believed that liquor sales should be higher. Ray, her bar
manager, decided that it would be a good time to take a holiday and it was
agreed he would take three weeks off.

He returned with ten non-alcoholic recipes purchased overseas. He suggested

that they go partners where he would make the drinks and the establishment
would sell them and buy all ingredients. They would split the revenue 80/20 with
the large share going to the business.

All went well for a month until Ray had to leave early and asked Sue to store the
collection of recipe pages in the safe where the evening’s takings would be
stored. At the end of the night all takings had been by credit card so there was no
need to open the safe.

When she arrived the next morning the recipes were in a different order and in a
different place. They had been read, possibly copied, and the confidential
information was now known by others. Ray threatened to sue the business.

Work task: As a result of this experience and the resulting costs and
embarrassment the owner of the business has asked you to consider what
procedures should be used in the future to improve the management of
information within the business. Write a one-page memo giving your
recommendations and your reasons.

A Self-regulated Learning Module 1

 Required Task No. _____________
Submitted to: Jennifer Gorospe- Sese

Dear Manager,

After a deliberate decision, you have recently encountered a situation of

confidential information that was being accessed by an unknown or unregistered
personnel. In this case, this could lead to leakage of important information and
one of your employees would probably face a law suite who acquired the
information. Several aspects are violated such as storage, privacy and security.

I would now like to provide some recommendations for future

management of the information. Privacy, information that contained important
details such as the recipes which was essential to the business and should not be
allowed to be accessed by anyone, only for those people who are legitimate and
personnel that handle the said restaurant. For storage, use a software as your
backup so that when hard copies are stolen, it is ensured that we have the soft
copy as our resort as well and this software must also be accessible only to the
personnel. Lastly, security, as stated above, using safe as storage for the hard
copy of the recipes must not be reachable to anyone or place it in a room wherein
only people who are given to that access should only be the one who can open or
enter to that particular room so that the information is highly secured. To sum
this all up, keep in mind that information should always be confidential, verify the
items and be careful of the important information that are being transacted

A Self-regulated Learning Module 2