10/25/21, 10:45 AM Understand credits—ArcGIS Online Help | Documentation

Understand credits
Credits are the currency used across ArcGIS and are consumed for specific transactions and types of storage, such
as storing features, performing analytics, and using premium content. Any ArcGIS software that interacts with
ArcGIS Online, such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Insights, or ArcGIS Collector, can use credits. Most of
what you do in ArcGIS Online does not require credits—for example, using ArcGIS Living Atlas basemaps and
imagery, exporting data, and performing single address or place searches. In many cases, credit-consuming
activities carry a relatively low cost. For example, it costs less than 5 credits to geocode 125 addresses, store 2 GB
of map tile data, or enrich ZIP Code boundaries in Detroit, Michigan, with four variables of population and income
data.

The number of credits you have is determined by the user types in your subscription. At any time, you can
purchase additional credits if needed.

Manage and monitor credits

Managing credit expenditures is important when administering your organization. ArcGIS Online provides
administrators several tools for managing their credit budgets. One way to manage your credit budget is to
configure and assign custom roles with only the appropriate privileges for your members to access the credit-
consuming tools they need.

Another way to manage credits is to enable credit budgeting and assign a specific quantity of credits to some or
all organization members or set a default allocation for new members. Credit
budgeting applies to transaction-
based services and tools such as geoenrichment and spatial analysis. It sets a threshold of credits that a user can
spend in
total or in a single job,
preventing them
from accidentally spending a
large number of credits at once.

If you need help estimating how many credits are needed to perform specific transactions or store data, see
Credits by capability below.

Administrators can monitor credit usage through the status page. The status page provides an interactive
breakdown of where credits have been used over time and which members have consumed them, so you can
make strategic adjustments to remove unused content or update member roles to better control access across the
platform. Much like reviewing a monthly utility bill, monitoring credit usage is a way of knowing how the software
is being used and predicting how many credits you will need over time.

Note:
ArcGIS Online stores usage data for the past two years only.

Credits and tools

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Transaction-based tools—such as geocoding, GeoEnrichment, image analysis, and spatial analysis tools—are
charged based on the number of records and the generated output. For example, with GeoEnrichment, you are
charged based on the number of attributes that you add to your dataset. For creating drive-time areas, you are
charged for each drive time generated, so if you were to generate three drive-time areas (2, 5, and 10 miles) for
eight locations, you would be charged for 24 drive times. For more information about credit consumption, see the
Credits by capability table below.

You can estimate the number of credits needed to run an analysis tool in Map Viewer Classic (formerly known as
Map Viewer) using the show credits option, which allows you to view how many credits a specific set of analytic
operations will cost.

If your organization has enabled credit budgeting and the expected number of credits exceeds the number of
credits allocated to you, ArcGIS Online displays an error message and prevents you from submitting the job.

Note:
The following tools do not consume credits when run in ArcGIS Online:

Create Viewshed
Create Watersheds
Trace Downstream
Enrich Layer (when a custom GeoEnrichment service is used and the enrichment area is not defined
using a travel mode)

If you have privileges to perform image analysis, you can also use raster functions to process your imagery
layers. The following raster functions do not consume credits when run in ArcGIS Online:

Rasterize Attributes (check if exposed)

Attribute Table
Raster Info
Key Metadata

Credits and storage

There are three types of storage that consume credits: feature storage, imagery storage, and file storage. Feature
storage is specific to feature layers hosted in ArcGIS Online, while file storage includes other types of layers and
files, including attachments in your hosted feature layers. Imagery storage is specific to imagery layers hosted in
ArcGIS Online. For specific examples of what constitutes each type of storage and their credit consumption rates,
see Credits by capability below. Some feature layer settings, including Enable Sync and Keep track of created
and updated features, can increase the feature storage size over time. Optimized hosted feature layers also use
additional storage space.

You can determine the number of credits your organization is using for storage by clicking Storage on the Credit
Utilization Chart on the Status tab of your organization page. You can select each storage type—for example,
feature storage or file storage—to see a general breakdown of the amount of credits your organization is
consuming for that specific storage type.

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You can see the specific storage of all hosted feature layers for your organization in the feature storage report by
selecting Database storage under Storage Type in the report and clicking View item details. This shows you the
amount of storage each feature layer is using in a single view.

You can see the storage details of all imagery layers for your organization in the imagery storage report by
selecting Tiled Imagery Layer under Layer Type in the report and clicking View Item Details. This shows you the
size of the image files used for storage credit usage, for each imagery layer.

Get more credits

Default administrators in the organization are notified when 75 percent and 100 percent of their credits have been
used and when a member has used 100 percent of their credit allocation limit. If your organization uses all of its
credits, the subscription is restricted or goes into a negative balance. Subscriptions can be returned to an
unrestricted state if you purchase additional credits. While an account is restricted, access to premium content,
credit costing services, and functionality is limited, but the account remains usable.

Note:
Any unused credits included with your annual subscription expire at the end of the subscription period.
Additional credits that are purchased expire after two years.

Credits by capability
Use the table below to estimate how many credits you will need to perform specific transactions or store data:

Capability Example of where used Credits used

Feature storage, Store a hosted feature layer 2.4 credits per 10 MB stored per month,
excluding feature calculated hourly
attachments, feature
collections, and Note:

features associated Feature layer settings, such as Enable

with location tracking Sync and Keep track of created and

updated features, can increase
storage size over time.

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Capability Example of where used Credits used

Imagery storage Store a hosted imagery layer 1.2 credits per 1 GB stored per month,
calculated hourly

Note:
Credits are computed based on the
size of image files stored.

Dynamic imagery layers have

additional hosting costs based on the
number of images stored per day,
with volume discounts for larger
numbers of images:

1–10 images: 10 credits per

day
11–100 images: 20 credits per
day
101–1,000 images: 40 credits
per day
1,001–10,000 images: 80
ArcGIS Online credits per day
10,001–100,000 images: 160 Menu
credits per day
Administer
100,000+ images: 320 credits
per day

An image in a dynamic imagery layer

is defined as a single image, an item
in an imagery collection, or a slice of a
multidimensional dataset.

Storage of all content, Store web maps 1.2 credits per 1 GB stored per month,
excluding hosted calculated hourly
Store feature collections
feature layers and
content in ArcGIS Store attachments in a hosted
Notebooks feature layer

Store published vector tile layers

from ArcGIS Pro

Store scene layer packages from

ArcGIS Pro

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Capability Example of where used Credits used

Storage of all content Upload and store content 12 credits per 1 GB stored per month, per
in an ArcGIS including shapefiles, CSVs, and user
Notebooks workspace other files in a workspace

Geocoding Match addresses when publishing 40 credits per 1,000 geocodes

spreadsheets (such as CSV or
Excel files) as hosted feature layers
using ArcGIS World Geocoding
Service or a view of this locator

Service Areas Analysis tools such as Create 0.5 credits per drive time
Drive-Time Areas

Closest Facility Routes Analysis tools such as Find 0.5 credits per closest facilities route
Nearest

Multi-Vehicle Routes Analysis tools such as Plan 1 credit per vehicle route
Routes

ArcGIS GeoEnrichment Analysis tools such as Enrich 10 credits per 1,000 attributes (data
Service Layer variables multiplied by total feature records)

Simple Routes Analysis tools such as Directions 0.005 credits per simple route
and Connect Origins to
Destinations

Optimized Routes Directions with Optimize order 0.5 credits per optimized route

Location-Allocation Analysis tools such as Choose 0.1 credit per allocated demand point
Best Facilities

Origin Destination Cost Generate Origin Destination Cost 0.0005 credits per input origin and
Matrix Matrix in ArcGIS Pro and ArcMap destination pair

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Capability Example of where used Credits used

Spatial Analysis Analysis tools such as Aggregate 1 credit per 1,000 features (queried for Find
Points and Join Features Existing Locations and Derive New
Locations)
Note:
Join Features does not
consume credits if you
choose the option to create
results as a hosted feature
layer view.

Imagery Analysis Perform imagery analysis using
raster analysis tools or raster
functions
Credit usage for imagery analysis depends
on the number of pixels or features
processed, which incorporates the number
of bands in multiband imagery and the
number of slices in multidimensional data.

Custom raster function templates that chain

multiple complex functions together may
increase credit usage.

Business Search Search businesses and facilities in 10 credits per 1,000 records
Business Analyst Web App

Demographic Maps Pan ArcGIS Living Atlas Tapestry 10 credits per 1,000 map requests (pan,
and Layers layer in map zoom, and identify)

Feature Reports Generate feature reports in ArcGIS 0.5 credits per report
Survey123

Reports Run reports in Business Analyst 10 credits per report

Web App

Tile Generation Build tile cache with ArcGIS Online 1 credit per 10,000 tiles generated

Scene Layer Generation Publish hosted scene layers from 1 credit per 1,000 textured multipatch
From Features hosted feature layers features

1 credit per 5,000 untextured multipatch

features or point features

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Capability Example of where used Credits used

ArcGIS Notebooks: Create, open, and run notebooks 3 credits per hour, per notebook using the
Interactive Advanced runtime, calculated per minute
(10-minute minimum)

30 credits per hour, per notebook using the

Advanced with GPU runtime, calculated per
minute (10-minute minimum)

ArcGIS Notebooks: Execution of a scheduled 1.5 credits per hour, per task using the
Scheduled notebook task Standard runtime,
calculated per minute

4.5 credits per hour, per task using the

Advanced runtime,
calculated per minute

45 credits per hour, per task using the

Advanced with GPU runtime,
calculated per
minute

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