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Feedback and criticism:

During this semester, I have grown into a more developed and skilled writer and speaker.
Additionally, I have also grown in many other areas that I did not expect—for instance,
providing critique. I have never been good at receiving feedback. Since I was little, I have
always been the competitive type and took any input as unfavorable.

Throughout this course, along with others that JSOM provides, I realized that feedback does not
need to come off as rude and can be used positively. For the LinkedIn profile assignment, other
students critiqued my work and helped me get a better grade. Most of the feedback was positive.
However, I noticed that the input was beneficial for the bad feedback as students utilized
business communication techniques, such as "the writer's sandwich" and not using "You"
statements.

In contrast, I always saw myself as one who gave honest and practical feedback to others. I was
not afraid to hurt someone's feelings on something they put much effort into, and I always
wanted the best for them, even if it meant being harsh.

However, during this fall semester in BCOM class, I learned how to provide helpful feedback
while also being respectful and considerate. I knew that by giving valuable feedback, I could
potentially be helping this person in the future. For example, if I were to tell my boss in the email
revision assignment that the email was perfect for him to send, there would be much confusion,
and my boss could potentially lose their job. By telling them about the areas in which they could
tactfully improve the email, neither the boss nor the employees will have consequences.

I also learned that different situations call for various forms of providing feedback. Depending
on your relationship, time, location, and a few other factors can dictate feedback. Feedback
doesn't only have to be written; it can also be verbal. An example of this would be if an
employee is being tardy and bringing down your entire team's performance. You would have to
provide feedback to your employee to fix their mistakes and, in the end, not get fired from their
job. These aren't the only ways to provide feedback, but they are the most general way.

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