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MCFE BV

Hefbrugweg 77
1332 AM Almere
The Netherlands

Alarm code list

FB 20-35K
Alarm code list Page 2/24
FB 20-35K

Table of contents:

Table 1. VCM MASTER (node 4) ...........................................................................................................3

Table 2. VCM SLAVE (node 5) ..............................................................................................................7

Table 3. TRAC MASTER (node 8) .......................................................................................................10

Table 4. TRAC SLAVE (node 9) ...........................................................................................................15

Table 5. PUMP MASTER (node 20) .....................................................................................................17

Table 6. PUMP SLAVE (node 21) ........................................................................................................22

Table 7. ADAPTER BOX (node 64) ......................................................................................................24


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FB 20-35K

TABLE 1. VCM MASTER (NODE 4)


Display
Event Zapi alias
error Event short name Event description Actions
ID name
code
This is a safety-related self
diagnosis test within the logic
between the master (drive) and
slave (pump) microcontrollers. The
alarm indicates that the master and
slave watchdog message is
missing or late. This alarm can be
caused by a CAN bus malfunction,
which blinds the master-slave
communication. Check all the CAN
Internal hardware bus cables and measure the bus
8 WATCHDOG Internal hardware fault
fault 8 resistance between CAN high and
low. The bus resistance value
should be 60 Ω. Measure also the
CAN cables’ resistance between
the truck chassis and the 0 cables.
There should not be any significant
connection and the resistance
value should be over 1 MΩ. If the
CAN bus is OK, the problem is in
the controller and it must be
replaced.
Switch off/on, if present, check
Internal hardware wiring and battery charge. If no
13 EEPROM KO Internal hardware fault
fault 7 visible failures, replace the
controller.
Switch off/on, if present, check
Internal hardware LOGIC FAILURE wiring and battery charge. If no
19 Internal hardware fault
fault 4 #1 visible failures, replace the
controller.
Failure between Check throttle pedal and enable
analogue value and switch, re-teach if required. If
78 51 Throttle pedal failure VACC NOT OK
throttle pedal enable problem persists, replace the
switch throttle pedal.
Forward and
Forward and backward
backward switches Check FNR switch condition, check
80 54 FWD+BWD switches active
active wiring.
simultaneously
simultaneously
Lift / lower minilever Check minilever, re-teach if
Attach 1 minilever SHIFT OUT
198 H3 out of the teached required. If the problem persists,
out of range RNG
range replace the minilever.
Check minilever, re-teach if
Lift/lower minilever LIFT/LOW OUT Lift / lower minilever
199 H1 required. If the problem persists,
out of range RNG out of the taught range
replace the minilever.
Check the minilever, re-teach if
Tilt minilever out of TILT POT OUT Tilt minilever out of the
200 required. If the problem persists,
range RNG taught range
replace the minilever.
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Check the minilever, re-teach if


Attach 2 minilever REACH OUT Attach2 minilever out
201 H5 required. If the problem persists,
out of range RNG of the taught range
replace the minilever.
Input regarding traction controller is
active during start-up check when
Traction controller - key is turned on. Check that
TRAC INC. Traction controller
204 E incorrect startup acceleration pedal, brake pedal,
START incorrect start order
order direction switch are on neutral
position and seat switch is
operational.
This warning is caused by a
hardware or software defect of the
non-volatile embedded memory
supporting the controller
parameters. This alarm does not
prevent truck operation, but the
truck will work with the default
Internal hardware values. In case of this warning,
08 EEPROM KO Internal hardware fault
fault 6 perform a CLEAR EEPROM
operation. Switch the key off and
on to check the result. If the alarm
occurs permanently, replace the
COMBIACX controller. If the alarm
disappears, the previously stored
parameter values will have been
replaced by the default values.
Switch off/on, if present, check
Internal hardware WRONG RAM wiring and battery charge. If no
210 Internal hardware fault
fault 5 MEMORY visible failures, replace the
controller
Input regarding pump controller is
active during start-up check when
Pump controller -
PUMP INC. Pump controller key is turned on. Check that
211 (E) incorrect startup
START incorrect start order fingertips or mechanical levers are
order
on neutral position and seat switch
is operational.
Perform maintenance for the truck;
CHECK UP
214 Service request Service request active verify SERVICE DONE and SERVICE
NEEDED
REMINDER TYPE parameters.
Switch off/on, if present, check
Internal hardware OUT PORT wiring and battery charge. If no
215 66 Internal hardware fault
fault 1 PULL-UP visible failures, replace the
controller
Switch off/on, if present, check
Internal hardware wiring and battery charge. If no
217 ANALOG INPUT Internal hardware fault
fault 3 visible failures, replace the
controller
One or more of the Check wiring, in case of replaced
223 CAN bus failure 1 NO CAN MSG. CAN bus nodes is not controller, check software versions
responding and parameters.
Waiting for response Check that all nodes on the bus are
Waiting response WAITING FOR
224 from other node alive (including master and slave
from other node 2 NODE
through the CAN-bus controllers of each controller)
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Software/hardware CONTROLLER Requires software download via


225 66 Not genuine spare part
mismatch MISM. serial link.
Check the throttle pedal, re-teach if
Throttle pedal out of VACC OUT Throttle pedal out of
226 51 required. If the problem persists,
range RANGE the taught range
replace the throttle pedal.
Error at VCM slave SLAVE IN Error at VCM slave Check the actual error code from
227
processor ALARM processor the slave processor
Main contactor open
Check actual error codes from all
228 Main contactor open MC OPEN due to error at some
controllers.
controller.
Wait that the pump controller cools
down. If the problem exists with a
cold truck, verify temperature
Pump controller PUMP Pump controller measurement from the pump
229 E7
overtemperature TEMPERATURE overtemperature controller. If indicating over
temperature (over 85°C) and in real
life the controller is cold, replace
the controller.
Traction controller MISMATCH Error at the traction Check traction controller for
232
mismatch TRAC. controller detailed error code
Wrong software Wrong software
WRONG SLAVE Check master and slave software
234 version at VCM slave version at the slave
VER. versions, re-program if required.
processor processor
Pump motor thermal
Pump motor over PUMP MOT. Check pump motor temperature. If
236 E2 switch active.
temperature TEMP. cold, check wiring.
Activation limit 130.
Hydraulic Hydraulic emergency
EMERGENCY Check EMS switch, check +12V
237 emergency switch switch at the armrest
BUTTON power supply for the valves.
active is active
Check minilever, re-teach if
Attach 3 minilever ATT3 POT OUT Lift / lower minilever
238 H5 required. If problem presists,
out of range RNG out of the taught range
replace minilever.
Parameter check Turn Key off/key on. If alarm is
between master and active change any parameter value
slave processor. from settings and use “Save to
Parameter saving M/S PAR CHK Saving process and truck” function. After this Key
241 65
error MISM parameter transfer off/Key on. If the alarm occurs still
interrupted, re-saving export default parameters to the
required or clear truck and try again. If it still
EEPROM persists, replace the controller.
Switch off/on, if present, check
Internal hardrware PARAM wiring and battery charge. If no
242 Internal hardware fault
fault 2 TRANSFER visible failures, replace the
controller
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This alarm can be caused by a CAN


bus malfunction, which blinds the
master-slave communication.
Check all the CAN bus cables and
measure the bus resistance
between CAN high and low. The
bus resistance value should be 60
ohm. Measure also the CAN cables’
Waiting for response resistance between the truck
Waiting response
244 WAITING NODE from other node chassis and the 0 cables. There
from other node 1
through the CAN-bus should not be any significant
connection and the resistance
value should be over 1 M ohm. If
CAN bus is OK, the problem is in
the controller and it must be
replaced. Switch off/on, if present,
check wiring and battery charge. If
no visible failures, replace
controller
Alarm code list Page 7/24
FB 20-35K

TABLE 2. VCM SLAVE (NODE 5)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
This is a safety-related self diagnosis test within
the logic between the master (drive) and slave
(pump) microcontrollers. The alarm indicates that
the master and slave watchdog message is
missing or late. This alarm can be caused by a CAN
bus malfunction, which blinds the master-slave
Internal communication. Check all the CAN bus cables and
Internal
8 hardware WATCHDOG measure the bus resistance between CAN high and
hardware fault
failure 10 low. The bus resistance value should be 60 ohm.
Measure also the CAN cables’ resistance between
the truck chassis and the 0 cables. There should
not be any significant connection and the
resistance value should be over 1 M ohm. If CAN
bus is OK, the problem is in the controller and it
must be replaced.
Internal Switch off/on, if present, check the wiring and
Internal
13 hardware EEPROM KO battery charge. If no visible failures, replace the
hardware fault
failure 8 controller
Internal Switch off/on, if present, check the wiring and
LOGICA Internal
19 hardware battery charge. If no visible failures, replace the
FAILURE#1 hardware fault
failure 2 controller
Lift/lower coil Check the wiring, measure the coil resistances.
Lift/lower OUT1/2 COIL
199 55 has short Nominal about 8 Ω. Check the valve coil voltage,
coil shorted SH.
circuit nominal 12V
Attach 1 coil Check the wiring, measure the coil resistances.
Attach 1 coil OUT3/4 COIL
200 55 has short Nominal about 8 Ω. Check the valve coil voltage,
shorted SH.
circuit nominal 12V
Attach 2 coil Check the wiring, measure the coil resistances.
Attach 2 coil OUT5/6 COIL
201 55 has short Nominal about 8 Ω. Check the valve coil voltage,
shorted SH.
circuit nominal 12V
Attach 3 coil Check the wiring, measure the coil resistances.
Attach 3 coil OUT7/8 COIL
202 55 has short Nominal about 8 Ω. Check the valve coil voltage,
shorted SH.
circuit nominal 12V
VCM CNB15 LASER COIL Not used in this
203
short circuit SH. truck
Attach 3 Attach 3A coil Check the wiring, measure the coil resistances.
BAT OUT COIL
204 55 valve A has short Nominal about 8 Ω. Check the valve coil voltage,
SH.
shorted circuit nominal 12V
VCM CNB23 LOAD BRK Not used in this
205
short circuit COIL SH truck
Attach 3 Attach 3B coil Check the wiring, measure the coil resistances.
ALARM COIL
206 55 valve B has short Nominal about 8 Ω. Check the valve coil voltage,
SH.
shorted circuit nominal 12V
Internal
WATCH DOG Internal Switch off/on, if present, check wiring and battery
207 hardware
MASTER" hardware fault charge. If no visible failures, replace the controller
failure 9
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This warning is caused by a hardware or software


defect of the non-volatile embedded memory
supporting the controller parameters. This alarm
does not prevent truck operation, but the truck will
Internal work with the default values. In case of this
Internal
208 hardware EEPROM KO warning, perform a CLEAR EEPROM operation.
hardware fault
failure 6 Switch the key off and on to check the result. If the
alarm occurs permanently, replace the COMBIACX
controller. If the alarm disappears, the previously
stored parameter values will have been replaced by
the default values.
Information
If key off/key on does not erase the warning,
Clear that clear
PARAM change one parameter value slightly, store the
209 EEPROM EEPROM has
RESTORE value, key off/key on. Remember to change the
performed been
parameter value back to original.
performed.
Internal Switch off/on, if present, check the wiring and
WRONG RAM Internal
210 hardware battery charge. If no visible failures, replace the
MEM. hardware fault
failure 5 controller
Valve
Switch off/on, if present, check the wiring and
positive PEV DRV. Internal
211 55 battery charge. If no visible failures, replace the
driver open OPEN hardware fault
controller
circuit
Valve
Switch off/on, if present, check the wiring and the
positive PEV DRV. Internal
212 55 battery charge. If no visible failures, replace the
driver short SHORT. hardware fault
controller.
circuit
Switch off/on, if present, check the wiring and the
Valve output VALVE MISM. Internal
213 55 battery charge. If no visible failures, replace
mismatch OUT hardware fault
controller.
Internal Switch off/on, if present, check the wiring and the
OUT PORT Internal
215 hardware battery charge. If no visible failures, replace the
PULL-UP" hardware fault
failure 1 controller.
Failure in one
Analog ANALOG
217 of the analogue Check the wiring, check the sensors.
input failure INPUT
inputs.
Internal Switch off/on, if present, check the wiring and the
Internal
218 hardware IN. MISM. D battery charge. If no visible failures, replace the
hardware fault
failure 3 controller.
Internal Switch off/on, if present, check the wiring and the
Internal
219 hardware IN. MISM. A/E battery charge. If no visible failures, replace the
hardware fault
failure 4 controller.
One or more of
No CAN the CAN-bus Check the wiring, in case of a replaced controller,
223 NO CAN MSG.
message nodes is not check the software versions and parameters.
responding
Internal Switch off/on, if present, check the wiring and the
CONTROLLER Internal
225 hardware battery charge. If no visible failures, replace the
MISM. hardware fault
failure 7 controller
Verify that parameter settings are correct (if output
One of the
Output short does not exist in the vehicle, it must be disabled
231 55 DRV. SHRT. outputs have
circuit from the parameters). Check the wiring, check the
short circuit
valve resistances.
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FB 20-35K

One of the Verify that the parameter settings are correct (if
Output open
232 55 DRV. OPEN outputs have output does not exist in the vehicle, it must be
circuit
open circuit disabled from the parameters). Check the wiring.
Check the wiring and the main contactor status.
Main contactor Measure the main contactor coil resistance.
243 40 Coil open COIL OPEN
coil open Measure the coil voltage (Note: driven by PWM, the
coil has 48V nominal voltage)
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FB 20-35K

TABLE 3. TRAC MASTER (NODE 8)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
This is a safety-related self diagnosis test
within the logic between the master (drive)
and slave (pump) microcontrollers. The
alarm indicates that the master and slave
watchdog message is missing or late. This
alarm can be caused by a CAN bus
malfunction, which blinds the master-slave
Internal communication. Check all the CAN bus
Internal hardware
8 hardware fault WATCHDOG cables and measure the bus resistance
fault
#2 between CAN high and low. The bus
resistance value should be 60Ω. Measure
also the CAN cables’ resistance between
the truck chassis and the 0 cables. There
should not be any significant connection
and the resistance value should be over 1
MΩ. If CAN bus is OK, the problem is in the
controller and it must be replaced.
Hardware Verify and measure the motor connections.
Over current LOGIC problem inside If ok, switch off/on, if present, check the
17
detection FAILURE#3 ACE3 due over wiring and the battery charge. If no visible
current protection failures, replace the controller.
Internal Switch off/on, if present, check the wiring
LOGIC Internal hardware
18 hardware fault and the battery charge. If no visible failures,
FAILURE#2 fault
#1 replace the controller.
If it comes at key on, check the battery
Controller
condition, key switch, wiring, all additional
detected
Overvoltage or LOGIC extra components. If the alarm comes when
19 overvoltage or
undervoltage FAILURE#1 operating the truck, check the battery
undervoltage
condition and the tightness of all thick
situation.
cables and battery connector.
Verify and measure the motor connections.
Motor short Motor phase If ok, switch off/on, if present, check the
30 VMN LOW
circuit to B+ shorted to B+ wiring and the battery charge. If no visible
failures, replace the controller.
Verify and measure the motor connections.
Motor short Motor phase If ok, switch off/on, if present, check the
31 VMN HIGH
circuit to B- shorted to B- wiring and the battery charge. If no visible
failures, replace the controller.
Main contactor
Main contactor CONTACTOR Check the contactor tips. Check the wiring
37 40 closed at the
closed CLOSED for short circuits.
startup
Main contactor CONTACTOR Main contactor Check the contactor coil, tips and the
38 40
open OPEN open wiring.
Switch off/on, if present, check the wiring
Standby current STAND BY I Internal hardware
53 and the battery charge. If no visible failures,
high HIGH fault
replace the controller.
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FB 20-35K

Controller capacitors (B+ terminal) voltage


Controller internal
does not raise to pre-defined (-20% of
Capacitor CAPACITOR capacitors are not
60 nominal) voltage in defined time. Check if
charge time CHARGE charged in pre-
there is some additional load at the all
defined time
controllers B+ terminals.
Controller
Thermal TH. Verify the actual temperatures. Check the
62 E3 temperature over
protection PROTECTION wiring.
the alarm limit
Motor
Motor MOTOR Verify the actual temperatures. Check the
65 E0 temperature over
temperature TEMPERATURE wiring.
alarm limit
Charge the battery. Check the battery
66 Battery low BATTERY LOW BDI level is empty
condition and the tightness of the cables.
Line contactor (pin A16) output has short
Line contactor circuit inside the controller. Key off/key on,
Line contactor DRIVER
74 output internal if the problem persists, disconnect the line
driver shorted SHORTED
short circuit contactor. If still the same alarm, replace
the controller.
Main contactor output is not capable to
Main contactor CONTACTOR Main contactor
75 40 drive output. Check the contactor, if
driver DRIVER output fault
needed, replace the controller
ENCODER Motor feedback Check the wiring. Check the encoder supply
82 58 Encoder error
ERROR encoder failure voltage. Check the encoder condition.
Throttle pedal
Check the wiring between the adapter
wiring between
Throttle pedal MS INPUT board and the traction controller. Failure is
196 51 adapter board and
out of range ACCPOT related to interruption between these
traction controller
controllers.
interrupted
Incorrect
Incorrect software Error can occur if the controller is not a
software WRONG SLAVE
197 version at slave genuine spare part. If the software update is
version at slave VER.
controller corrupted, re-programming is required.
controller
Master/slave Master/slave CPU Key off / key on the controller. Change
M/S PAR CHK
198 CPU parameter parameter some settings, store, key off / key on. If the
MISM
mismatch mismatch problem persists, replace the controller.
Switch off/on, if present, check the wiring
PARAM PARAM Internal hardware
199 and the battery charge. If no visible failures,
TRANSFER TRANSFER fault
replace the controller.
Switch off/on, if present, check the wiring
VDC OFF VDC OFF Internal hardware
200 and the battery charge. If no visible failures,
SHORTED SHORTED fault
replace the controller.
Switch off/on, if present, check the wiring
TORQUE TORQUE Internal hardware
201 and the battery charge. If no visible failures,
PROFILE PROFILE fault
replace the controller.
Verify the battery condition. This alarm
Battery VDC LINK Battery requires an extreme overvoltage, e.g. by
202
overvoltage OVERV. overvoltage strong re-gen braking with a damaged or a
very old battery.
Verify and measure the motor connections.
Motor phase Motor phase
If ok, switch off/on, if present, check the
206 shorted to B- at INIT VMN HIGH shorted to B- at
wiring and the battery charge. If no visible
startup startup
failures, replace the controller.
Alarm code list Page 12/24
FB 20-35K

Verify and measure the motor connections.


Motor phase Motor phase
If ok, switch off/on, if present, check the
207 shorted to B+ INIT VMN LOW shorted to B+ at
wiring and the battery charge. If no visible
at startup startup
failures, replace the controller.
This warning is caused by a hardware or
software defect of the non-volatile
embedded memory supporting the
controller parameters. This alarm does not
prevent truck operation, but the truck will
work with the default values. In case of this
Internal hardware
208 61 EEPROM KO EEPROM KO warning, perform a CLEAR EEPROM
fault
operation. Switch the key off and on to
check the result. If the alarm occurs
permanently, replace the COMBIACX
controller. If the alarm disappears, the
previously stored parameter values will
have been replaced by the default values.
If key off/key on does not erase the
Information that
warning, change one parameter value
Clear EEPROM PARAM clear EEPROM
209 slightly, store the value, key off/key on.
performed RESTORE has been
Remember to change the parameter value
performed.
back to original.
Switch off/on, if present, check the wiring
WRONG RAM WRONG RAM Internal hardware
210 61 and the battery charge. If no visible failures,
MEM. MEM. fault
replace the controller.
Verify that motor is not locked. Check the
211 16 Motor locked STALL ROTOR Motor not rotating encoder wiring, measure A and B pulses. If
needed, replace the encoder.
Switch off/on, if present, check the wiring
POWER POWER Internal hardware
212 and the battery charge. If no visible failures,
MISMATCH MISMATCH fault
replace the controller.
Check the fuses. Verify the battery
Line contactor The positive on
POSITIVE LC condition. Verify the cable connections.
213 40 positive not line contactor is
OPEN Check the line contactor (main contactor)
present not present
condition.
Output A19 coil
214 EVP COIL OPEN EVP COIL OPEN Not used in this truck
open
EVP DRIV. EVP DRIV. Output A19 driver
215 Not used in this truck
SHORT. SHORT. short circuit
Steering
Steering contactor Check the wiring and the contactor coil. If
216 contactor coil EB. COIL OPEN
coil open needed, replace the contactor.
open
Output A19
217 PEV NOT OK PEV NOT OK Not used in this truck
supply not ok
Motor thermal Motor thermal
SENS MOT
218 E0 sensor out of sensor out of Motor thermal sensor out of range
TEMP KO
range range
Pin A17 voltage not ok. Should be
approximately the same as the battery
Outputs supply PEB-PEVP NOT Pin A17 voltage
219 voltage. Check the fuses, wiring and the
not ok OK not ok
voltage at actual pin of the controller. Check
the connector pin that it is well connected.
Alarm code list Page 13/24
FB 20-35K

Key line dropped


Key line VKEY OFF Verify the wiring, especially key-line, key-
220 during the start-
interrupt SHORTED switch and fuses.
up sequence
Check the wiring of pin 16. Check the
Line contactor Line contactor
223 40 MC COIL SHOR. contactor coil. If needed, replace the
coil shorted output shorted.
contactor.
Each motor controller has two
Waiting for microprocessors. The master processor is
WAITING FOR Waiting for slave
224 slave to waiting for the slave to communicate.
NODE to communicate
communicate Check the actual error from the slave
processor.
Switch off/on, if present, check the wiring
Internal hardware
227 HW FAULT HW FAULT and the battery charge. If no visible failures,
fault
replace the controller.
Main contactor Main contactor is Check the contactor tips. Check the wiring
228 40 TILLER OPEN
opened open. for open circuits.
Switch off/on, if present, check the wiring
Internal hardware
229 HW FAULT EB. HW FAULT EB. and the battery charge. If no visible failures,
fault
replace the controller.
Line contactor Line contactor coil Check the wiring and the contactor coil. If
230 LC COIL OPEN
coil open open needed, replace the contactor.
232 CONT. DRV. EV CONT. DRV. EV Output A19 driver Not used in this truck
Verify and measure the motor connections.
Motor phase
Motor short POWERMOS If ok, switch off/on, if present, check the
233 11 shorted to B+ or
circuit SHORTED wiring and the battery charge. If no visible
B-
failures, replace the controller.
Output A19 short
234 DRV. SHOR. EV DRV. SHOR. EV Not used in this truck
circuit
Steering contactor (pin A18) short circuit
Steering contactor
Steering outside the controller. Check the wiring and
short circuit
235 contactor short COIL SHOR. EB. the contactor coil resistance (remember, it
outside the
circuit is 48V nominal coil), if needed, replace the
controller
contactor.
Internal Switch off/on, if present, check the wiring
Internal hardware
236 hardware fault CURRENT GAIN and the battery charge. If no visible failures,
fault
#3 replace the controller.
Analog value
AD conversion inside the controller has
Analog value reading has
237 ANALOG INPUT frozen. If problem persists, replace the
reading error frozen inside the
controller.
controller
Switch off/on, if present, check the wiring
Internal hardware
238 HW FAULT EV. HW FAULT EV. and the battery charge. If no visible failures,
fault
replace the controller.
Switch off/on, if present, check the wiring
CONTROLLER CONTROLLER Internal hardware
239 and the battery charge. If no visible failures,
MISM. MISM. fault
replace the controller.
EVP DRIVER EVP DRIVER
240 Output A19 driver Not used in this truck
OPEN OPEN
Aux output is not capable to drive output.
COIL SHOR. COIL SHOR.
241 Aux output fault Check the contactor, if needed, replace
EVAUX EVAUX
controller.
Alarm code list Page 14/24
FB 20-35K

Output A19 output


242 OPEN COIL EV. OPEN COIL EV. Not used in this truck
open
Error at traction WARNING Error code at the Check actual error code from the traction
244
slave controller SLAVE slave controller slave controller.
Switch off/on, if present, check the wiring
IQ IQ Internal hardware
245 and the battery charge. If no visible failures,
MISMATCHED MISMATCHED fault
replace the controller.
Steering Steering contactor (pin A18) has an open
Steering contactor
246 contactor open EB. DRIV.OPEN circuit outside the controller. Check the
open circuit
circuit wiring and the contactor coil.
Internal current This warning should occur only
Current sensor DATA
247 sensor teaching is momentarily. Software is calibrating the
teaching active ACQUISITION
active controller’s internal current sensor.
Check the CAN-bus wiring. If the wiring is
No CAN No CAN message ok, disconnect the controllers one by one
248 NO CAN MSG.
message from other nodes from the bus, and find out which of them is
the faulty unit.
CHECK UP Maintenance
249 Service request
NEEDED reminder
Controller Controller thermal
THERMIC Controller internal thermal sensor out of
250 E3 thermal sensor sensor out of
SENS. KO range
out of range range
Battery voltageCheck that the battery voltage is correct, if
Incorrect WRONG SET
251 outside allowed needed, check the measured battery
battery voltage BAT.
area voltage value from the inputs diagnostics
Check the motor cable connections, cable
short circuit connections, connection to
Motor Motor connection frame, B+ cables, B- cables for failure.
252 WRONG ZERO
connection fault fault Switch off/on, if present, check wiring and
battery charge. If no visible failures, replace
the controller.
Switch off/on, if present, check the wiring
FIELD ORIENT. FIELD ORIENT. Internal hardware
253 and the battery charge. If no visible failures,
KO KO fault
replace the controller.
Steering
Steering contactor
254 contactor EB. DRIV.SHRT. Check the contactor coil, tips and wiring.
shorted
shorted
Alarm code list Page 15/24
FB 20-35K

TABLE 4. TRAC SLAVE (NODE 9)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
This is a safety-related self diagnosis test within
the logic between the master (drive) and slave
(pump) microcontrollers. The alarm indicates
that the master and slave watchdog message is
missing or late. This alarm can be caused by a
CAN bus malfunction, which blinds the master-
slave communication. Check all the CAN bus
Internal
Internal cables and measure the bus resistance
8 hardware fault WATCHDOG
hardware fault between CAN high and low. The bus resistance
#2
value should be 60 Ω. Measure also the CAN
cables’ resistance between the truck chassis
and the 0 cables. There should not be any
significant connection and the resistance value
should be over 1 MΩ. If the CAN bus is OK, the
problem is in the controller and it must be
replaced.
If this error occurs at key on, check the battery
Controller
condition, key switch, wiring and all the
detected
Overvoltage or LOGIC additional extra components. If the alarm comes
19 overvoltage or
undervoltage FAILURE#1 when operating the truck, check the battery
undervoltage
condition and the tightness of all thick cables
situation.
and the battery connector.
Verify the battery condition. This alarm requires
Battery over VDC LINK Battery
202 an extreme overvoltage, e.g. by strong re-gen
voltage OVERV. overvoltage
braking with a damaged or a very old battery.
This warning is caused by a hardware or a
software defect of the non-volatile embedded
memory supporting the controller parameters.
This alarm does not prevent truck operation, but
the truck will work with the default values. In
Internal case of this warning, perform a CLEAR EEPROM
208 EEPROM KO EEPROM KO
hardware fault operation. Switch the key off and on to check
the result. If the alarm occurs permanently,
replace the COMBIACX controller. If the alarm
disappears, the previously stored parameter
values will have been replaced by the default
values.
Information that If key off/key on does not erase warning,
Clear EEPROM PARAM clear EEPROM change one parameter value slightly, store the
209
performed RESTORE has been value, key off/key on. Remember to change the
performed. parameter value back to original.
Switch off/on, if present, check the wiring and
WRONG RAM WRONG RAM Internal
210 the battery charge. If no visible failures, replace
MEM. MEM. hardware fault
the controller.
Alarm code list Page 16/24
FB 20-35K

The slave uC listens to the control of the outputs


and compares the state to the master uC
Internal Wrong setpoint
command. If they don't match, the alarm is set.
212 hardware fault W.SET. TG-EB for output 17 or
Switch on/off, check the wiring, fuses and the
#7 18
battery charge. If no visible failures, replace the
controller.
Mismatch
Internal Switch off/on, if present, check the wiring and
INPUT between master
213 hardware fault the battery charge. If no visible failures, replace
MISMATCH uC and slave uC
#5 the controller.
related to inputs
Slave uC has
Internal Switch off/on, if present, check the wiring and
OUT detected master
227 hardware fault the battery charge. If no visible failures, replace
MISMATCH uC driving motor
#4 the controller.
wrong way
Internal Wrong feedback Switch off/on, if present, check the wiring and
CTRAP
229 hardware fault by overcurrent the battery charge. If no visible failures, replace
THRESHOLD
#1 protection circuit the controller.
Internal Software
SOFTWARE Set the debug-message off from the pump
230 hardware fault mismatch due to
ERROR master.
#6 debug-message
Analog value
Analog value ANALOG reading has AD conversion inside the controller has frozen.
237
reading error INPUT frozen inside the If the problem persists, replace the controller.
controller
Switch off/on, if present, check the wiring and
CONTROLLER CONTROLLER Internal
239 the battery charge. If no visible failures, replace
MISM. MISM. hardware fault
the controller.
Master uC has
Internal Switch off/on, if present, check the wiring and
SP detected wrong
242 hardware fault the battery charge. If no visible failures, replace
MISMATCH setpoint at the
#3 the controller.
slave uC
Check the CAN-bus wiring. If wiring is ok,
No CAN
No CAN disconnect the controllers one by one from the
248 NO CAN MSG. message from
message bus, and find out which of them is the faulty
other nodes
unit.
Alarm code list Page 17/24
FB 20-35K

TABLE 5. PUMP MASTER (NODE 20)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
This is a safety-related self diagnosis test
within the logic between the master (drive)
and slave (pump) microcontrollers. The
alarm indicates that the master and slave
watchdog message is missing or late. This
alarm can be caused by a CAN bus
malfunction, which blinds the master-slave
Internal communication. Check all the CAN bus
Internal
8 hardware fault WATCHDOG cables and measure the bus resistance
hardware fault
#2 between CAN high and low. The bus
resistance value should be 60 Ω. Measure
also the CAN cables’ resistance between the
truck chassis and the 0 cables. There should
not be any significant connection and the
resistance value should be over 1 MΩ. If
controllers CAN bus is OK, the problem is in
the controller and it must be replaced.
Hardware
Verify and measure the motor connections. If
problem inside
Over current LOGIC ok, switch off/on, if present, check the
17 ACE3 due over
detection FAILURE#3 wiring and the battery charge. If no visible
current
failures, replace the controller.
protection
Internal Switch off/on, if present, check the wiring
LOGIC Internal
18 hardware fault and the battery charge. If no visible failures,
FAILURE#2 hardware fault
#1 replace the controller.
If the error occurs at key on, check the
Controller
battery condition, key switch, wiring, all
detected
Overvoltage or LOGIC additional extra components. If the alarm
19 overvoltage or
undervoltage FAILURE#1 comes when operating the truck, check the
undervoltage
battery condition and the tightness of all the
situation.
thick cables and the battery connector.
Verify and measure the motor connections. If
Motor short Motor phase ok, switch off/on, if present, check the
30 VMN LOW
circuit to B+ shorted to B+ wiring and the battery charge. If no visible
failures, replace the controller.
Verify and measure the motor connections. If
Motor short Motor phase ok, switch off/on, if present, check the
31 VMN HIGH
circuit to B- shorted to B- wiring and the battery charge. If no visible
failures, replace the controller.
Automatic
Automatic
CONTACTOR working lights Check the relay tips. Check the wiring for
37 working lights
CLOSED relay closed at short circuits.
relay closed
the startup
Automatic Automatic
CONTACTOR
38 working lights working lights Check the relay condition, tips, wiring.
OPEN
relay open relay open
Alarm code list Page 18/24
FB 20-35K

Switch off/on, if present, check the wiring


Standby current STAND BY I Internal
53 and the battery charge. If no visible failures,
high HIGH hardware fault
replace the controller.
Controller Controller capacitors (B+ terminal) voltage
internal does not raise to pre-defined (-20% of
Capacitor CAPACITOR
60 capacitors are nominal) voltage in defined time. Check if
charge time CHARGE
not charged in there is some additional load at the all
pre-defined time controllers B+ terminals.
Controller
Thermal TH. Verify the actual temperatures. Check the
62 E7 temperature over
protection PROTECTION wiring.
the alarm limit
Motor
Motor MOTOR Verify the actual temperatures. Check the
65 E2 temperature over
temperture TEMPERATURE wiring.
alarm limit
BDI level is Charge the battery. Check the battery
66 Battery low BATTERY LOW
empty condition and the tightness of the cables.
Line contactor (pin A16) output has short
Line contactor circuit inside the controller. Key off/key on, if
Line contactor DRIVER
74 output internal the problem persists, disconnect the line
driver shorted SHORTED
short circuit contactor. If still the same alarm, replace the
controller.
Automatic Automatic Automatic working lights’ output is not
CONTACTOR
75 working lights working lights capable to drive output. Check the contactor
DRIVER
driver output fault and if needed, replace the controller.
ENCODER Motor feedback Check the wiring, check the encoder supply
82 57 Encoder error
ERROR encoder failure voltage, check the encoder condition
Incorrect Incorrect
Error can occur if the controller is not a
software WRONG SLAVE software version
197 genuine spare part. If the software update is
version at slave VER. at slave
corrupted, re-programming is required.
controller controller
Master/slave Master/slave Key off / key on the controller. Change some
M/S PAR CHK
198 CPU parameter CPU parameter settings, store, key off / key on. If the
MISM
mismatch mismatch problem persists, replace the controller.
Switch off/on, if present, check the wiring
PARAM PARAM Internal
199 and the battery charge. If no visible failures,
TRANSFER TRANSFER hardware fault
replace the controller.
Switch off/on, if present, check the wiring
VDC OFF VDC OFF Internal
200 and the battery charge. If no visible failures,
SHORTED SHORTED hardware fault
replace the controller.
Switch off/on, if present, check the wiring
TORQUE TORQUE Internal
201 and the battery charge. If no visible failures,
PROFILE PROFILE hardware fault
replace the controller.
Verify the battery condition. This alarm
Battery VDC LINK Battery requires an extreme overvoltage, e.g. by
202
overvoltage OVERV. overvoltage strong re-gen braking with a damaged or a
very old battery.
Verify and measure the motor connections. If
Motor phase Motor phase
ok, switch off/on, if present, check the
206 shorted to B- at INIT VMN HIGH shorted to B- at
wiring and the battery charge. If no visible
startup startup
failures, replace the controller.
Alarm code list Page 19/24
FB 20-35K

Verify and measure the motor connections. If


Motor phase Motor phase
ok, switch off/on, if present, check the
207 shorted to B+ INIT VMN LOW shorted to B+ at
wiring and the battery charge. If no visible
at startup startup
failures, replace the controller.
This warning is caused by a hardware or
software defect of the non-volatile
embedded memory supporting the controller
parameters. This alarm does not prevent
truck operation, but the truck will work with
the default values. In case of this warning,
Internal
208 61 EEPROM KO EEPROM KO perform a CLEAR EEPROM operation. Switch
hardware fault
the key off and on to check the result. If the
alarm occurs permanently, replace the
COMBIACX controller. If the alarm
disappears, the previously stored parameter
values will have been replaced by the default
values.
Information that If key off/key on does not erase the warning,
Clear EEPROM PARAM clear EEPROM change one parameter value slightly, store
209
performed RESTORE has been the value, key off/key on. Remember to
performed. change the parameter value back to original.
Switch off/on, if present, check the wiring
WRONG RAM WRONG RAM Internal
210 61 and the battery charge. If no visible failures,
MEM. MEM. hardware fault
replace the controller.
Verify that the motor is not locked. Check the
Motor not
211 57 Motor locked STALL ROTOR encoder wiring and measure A and B pulses.
rotating
If needed, replace the encoder.
Switch off/on, if present, check the wiring
POWER POWER Internal
212 and the battery charge. If no visible failures,
MISMATCH MISMATCH hardware fault
replace the controller.
The positive on
Automatic Check the fuses. Verify the battery condition.
automatic
working lights POSITIVE LC Verify the cable connections. Check the
213 working lights
relay positive OPEN condition of the automatic working lights
relay is not
open relay.
present
Output A19 coil
214 EVP COIL OPEN EVP COIL OPEN Not used in this truck
open
Output A19
EVP DRIV. EVP DRIV.
215 driver short Not used in this truck
SHORT. SHORT.
circuit
Output A18 coil
216 EB. COIL OPEN EB. COIL OPEN Not used in this truck
open
Output A19
217 PEV NOT OK PEV NOT OK Not used in this truck
supply not ok
Motor thermal Motor thermal
SENS MOT
218 E2 sensor out of sensor out of Motor thermal sensor out of range
TEMP KO
range range
Pin A17 voltage not ok. Should be
approximately the same as the battery
Outputs supply PEB-PEVP NOT Pin A17 voltage voltage. Check the fuses and the wiring.
219
not ok OK not ok Check the voltage at the actual pin of the
controller. Check the connector pin that it is
well connected.
Alarm code list Page 20/24
FB 20-35K

Key line dropped


Key line VKEY OFF Verify the wiring, especially the key-line, the
220 during the start-
interrupt SHORTED key-switch and the fuses.
up sequence
Automatic
Automatic
working lights Check the wiring of the pin A16 and check
223 working lights MC COIL SHOR.
relay coil the relay coil. If needed, replace the relay.
coil shorted
shorted.
Each motor controller has two
Waiting for
WAITING FOR Waiting for slave microprocessors. The master processor is
224 slave to
NODE to communicate waiting for the slave to communicate. Check
communicate
the actual error from the slave processor.
Switch off/on, if present, check the wiring
Internal
227 HW FAULT HW FAULT and the battery charge. If no visible failures,
hardware fault
replace the controller.
Automatic Automatic
Check the relay tips. Check the wiring for
228 working lights TILLER OPEN working lights
open circuits.
relay opened relay is open
Switch off/on, if present, check the wiring
Internal
229 HW FAULT EB. HW FAULT EB. and the battery charge. If no visible failures,
hardware fault
replace the controller.
Automatic Automatic
Check the wiring and check the relay coil. If
230 working lights LC COIL OPEN working lights
needed, replace the relay.
coil open coil open
Output A19
232 CONT. DRV. EV CONT. DRV. EV Not used in this truck
driver
Verify and measure the motor connections. If
Motor phase
Motor short POWERMOS ok, switch off/on, if present, check the
233 31 shorted to B+ or
circuit SHORTED wiring and the battery charge. If no visible
B-
failures, replace the controller.
Output A19 short
234 DRV. SHOR. EV DRV. SHOR. EV Not used in this truck
circuit
Output A18
235 COIL SHOR. EB. COIL SHOR. EB. Not used in this truck
shorted
Internal Switch off/on, if present, check the wiring
Internal
236 hardware fault CURRENT GAIN and the battery charge. If no visible failures,
hardware fault
#3 replace the controller.
Analog value
AD conversion inside the controller has
Analog value reading has
237 ANALOG INPUT frozen. If problem persists, replace the
reading error frozen inside the
controller.
controller
Switch off/on, if present, check the wiring
Internal
238 HW FAULT EV. HW FAULT EV. and the battery charge. If no visible failures,
hardware fault
replace the controller.
Switch off/on, if present, check the wiring
CONTROLLER CONTROLLER Internal
239 and the battery charge. If no visible failures,
MISM. MISM. hardware fault
replace the controller.
EVP DRIVER EVP DRIVER Output A19
240 Not used in this truck
OPEN OPEN driver
COIL SHOR. COIL SHOR.
241 Aux output fault Not used in this truck
EVAUX EVAUX
Output A19
242 OPEN COIL EV. OPEN COIL EV. Not used in this truck
output open
Alarm code list Page 21/24
FB 20-35K

Error at traction WARNING Error code at the Check the actual error code from the traction
244
slave controller SLAVE slave controller slave controller.
Switch off/on, if present, check the wiring
IQ IQ Internal
245 and the battery charge. If no visible failures,
MISMATCHED MISMATCHED hardware fault
replace the controller.
Output A18
246 EB. DRIV.OPEN EB. DRIV.OPEN internal driver Not used in this truck
open
Internal current This warning should occur only momentarily.
Current sensor DATA
247 sensor teaching The software is calibrating the controller
teaching active ACQUISITION
is active internal current sensor.
Check the CAN-bus wiring. If the wiring is
No CAN No CAN message ok, disconnect the controllers one by one
248 NO CAN MSG.
message from other nodes from the bus, and find out which of them is
the faulty unit.
CHECK UP Maintenance
249 Service request
NEEDED reminder
Controller Controller
THERMIC Controller internal thermal sensor out of
250 E7 thermal sensor thermal sensor
SENS. KO range
out of range out of range
Battery voltage Check that the battery voltage is correct, if
Incorrect WRONG SET
251 outside allowed needed, check the measured battery voltage
battery voltage BAT.
area value from the inputs diagnostics.
Check the motor cable connections, cable
short circuit connections, connection to
Motor Motor connection frame, B+ cables, B- cables for failure.
252 WRONG ZERO
connection fault fault Switch off/on, if present, check wiring and
battery charge. If no visible failures, replace
the controller.
Switch off/on, if present, check the wiring
FIELD ORIENT. FIELD ORIENT. Internal
253 and the battery charge. If no visible failures,
KO KO hardware fault
replace the controller.
Output A18
254 EB. DRIV.SHRT. EB. DRIV.SHRT. internal driver Not used in this truck
shorted
Alarm code list Page 22/24
FB 20-35K

TABLE 6. PUMP SLAVE (NODE 21)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
This is a safety-related self diagnosis test within
the logic between the master (drive) and slave
(pump) microcontrollers. The alarm indicates
that the master and slave watchdog message is
missing or late. This alarm can be caused by a
CAN bus malfunction, which blinds the master-
slave communication. Check all the CAN bus
Internal
Internal cables and measure the bus resistance
8 hardware fault WATCHDOG
hardware fault between CAN high and low. The bus resistance
#2
value should be 60 Ω. Measure also the CAN
cables’ resistance between the truck chassis
and the 0 cables. There should not be any
significant connection and the resistance value
should be over 1 MΩ. If the CAN bus is OK, the
problem is in the controller and it must be
replaced.
If the error occurs at key on, check the battery
Controller
condition, key switch, wiring and all the
detected
Overvoltage or LOGIC additional extra components. If the alarm comes
19 overvoltage or
undervoltage FAILURE#1 when operating the truck, check the battery
undervoltage
condition and the tightness of all the thick
situation.
cables and the battery connector.
Verify the battery condition. This alarm requires
Battery over VDC LINK Battery
202 an extreme overvoltage, e.g. by strong re-gen
voltage OVERV. overvoltage
braking with a damaged or a very old battery.
This warning is caused by a hardware or
software defect of the non-volatile embedded
memory supporting the controller parameters.
This alarm does not prevent truck operation, but
the truck will work with the default values. In
Internal case of this warning, perform a CLEAR EEPROM
208 EEPROM KO EEPROM KO
hardware fault operation. Switch the key off and on to check
the result. If the alarm occurs permanently,
replace the COMBIACX controller. If the alarm
disappears, the previously stored parameter
values will have been replaced by the default
values.
Information that If key off/key on does not erase the warning,
Clear EEPROM PARAM clear EEPROM change one parameter value slightly, store the
209
performed RESTORE has been value, key off/key on. Remember to change the
performed. parameter value back to original.
Switch off/on, if present, check the wiring and
WRONG RAM WRONG RAM Internal
210 the battery charge. If no visible failures, replace
MEM. MEM. hardware fault
the controller.
Alarm code list Page 23/24
FB 20-35K

Slave uC listens the control of the outputs and


compares the state to the master uC command.
Internal Wrong setpoint
If they don't match, an alarm is set. Switch
212 hardware fault W.SET. TG-EB for output 17 or
on/off, check the wiring, fuses and the battery
#7 18
charge. If no visible failures, replace the
controller.
Mismatch
Internal Switch off/on, if present, check the wiring and
INPUT between master
213 hardware fault the battery charge. If no visible failures, replace
MISMATCH uC and slave uC
#5 the controller.
related to inputs
Slave uC has
Internal Switch off/on, if present, check the wiring and
OUT detected master
227 hardware fault the battery charge. If no visible failures, replace
MISMATCH uC driving motor
#4 the controller.
wrong way
Internal Wrong feedback Switch off/on, if present, check the wiring and
CTRAP
229 hardware fault by overcurrent the battery charge. If no visible failures, replace
THRESHOLD
#1 protection circuit the controller.
Internal Software
SOFTWARE Set the debug-message off from the pump
230 hardware fault mismatch due to
ERROR master.
#6 debug-message
Analog value
Analog value ANALOG reading has AD conversion inside the controller has frozen.
237
reading error INPUT frozen inside the If problem persists, replace the controller.
controller
Switch off/on, if present, check the wiring and
CONTROLLER CONTROLLER Internal
239 the battery charge. If no visible failures, replace
MISM. MISM. hardware fault
the controller.
Master uC has
Internal Switch off/on, if present, check the wiring and
SP detected wrong
242 hardware fault the battery charge. If no visible failures, replace
MISMATCH setpoint at the
#3 the controller.
slave uC
Check the CAN-bus wiring. If the wiring is ok,
No CAN
No CAN disconnect the controllers one by one from the
248 NO CAN MSG. message from
message bus, and find out which of them is the faulty
other nodes
unit.
Alarm code list Page 24/24
FB 20-35K

TABLE 7. ADAPTER BOX (NODE 64)


Display
Event Event short Zapi alias Event
error Actions
ID name name description
code
No CAN Check the CAN-bus wiring. If the wiring is ok,
No CAN
241 NO CAN MSG. message from disconnect the controllers one by one from the
message
other nodes bus, and find out which of them is the faulty unit.
This is a safety-related self diagnosis test within
the logic between the master (drive) and slave
(pump) microcontrollers. The alarm indicates that
the master and slave watchdog message is
missing or late. This alarm can be caused by a
CAN bus malfunction, which blinds the master-
Internal slave communication. Check all the CAN bus
Internal
242 hardware fault WATCHDOG cables and measure the bus resistance between
hardware fault
#2 CAN high and low. The bus resistance value
should be 60 Ω. Measure also the CAN cables’
resistance between the truck chassis and the 0
cables. There should not be any significant
connection and the resistance value should be
over 1 MΩ. If the CAN bus is OK, the problem is
in the controller and it must be replaced.
Analog value
Analog value ANALOG reading has AD conversion inside the controller has frozen. If
243
reading error INPUT frozen inside the problem persists, replace the controller.
the controller
Switch off/on, if present, check the wiring and
CONTROLLER CONTROLLER Internal
247 the battery charge. If no visible failures, replace
MISM. MISM. hardware fault
the controller.
This warning is caused by a hardware or
software defect of the non-volatile embedded
memory supporting the controller parameters.
This alarm does not prevent truck operation, but
the truck will work with the default values. In
Internal
244 EEPROM KO EEPROM KO case of this warning, perform a CLEAR EEPROM
hardware fault
operation. Switch the key off and on to check the
result. If the alarm occurs permanently, replace
the COMBIACX controller. If the alarm disappears,
the previously stored parameter values will have
been replaced by the default values.
Information
If key off/key on does not erase the warning,
that clear
Clear EEPROM PARAM change one parameter value slightly, store the
245 EEPROM has
performed RESTORE value, key off/key on. Remember to change the
been
parameter value back to original.
performed.

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