In Company Intermediate

Name __________________________________ Date ___________

END OF COURSE TEST

Section 1: Grammar and Lexis

Part A
Match the beginnings of the sentences (1–9) with the endings (a–i).

1 I am writing to complain ___

2 Let me give you instructions ___
3 OK. So let’s sum ___
4 May I introduce you ___
5 How are things ___
6 You should try it. It’s made ___
7 Can we just run ___
8 Perhaps we should begin ___
9 We’d like to see some movement ___

a up what’s been agreed so far.

b of pastry and pieces of beef.
c about the service at your hotel.
d by outlining our initial position.
e with you?
f on price.
g for how to get to my office.
h through the main points one more time?
i to a colleague of mine.

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In Company Intermediate

Part B
Complete the sentences using the verbs in the box. Change the form of the verbs if
necessary.

give see reach look miss have make find

10 I’m going to _______________ a good rest on Sunday.

11 I was _______________ a presentation when someone interrupted me. I was so
angry!
12 It was too late – the decision had already been _______________.
13 I really must _______________ out the reason for this fall in turnover.
14 He said he _______________ them talking at the conference.
15 If I’d _______________ him on the phone before he caught the flight, we’d have
got an answer by now.
16 I can’t decide what to eat. It all _______________ very good.
17 If I hadn’t been sick I wouldn’t have _______________ the deadline.

Part C (18–22)
You have received this complaint by e-mail. Write a reply using the prompts in the
box.

Dear Sir/Madam
I’m writing to ask about the laptops we recently bought from your website. We seem to
be having problems with saving documents. These are expensive items and we wouldn’t
expect there to be problems with such a simple operation.

We are in urgent need of these machines so please could you repair or replace these
products immediately.

I look forward to hearing from you.

Rudolf Kinski

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In Company Intermediate

thank you / your…

surprised to hear / having problems with…

try to ensure / highest quality / products
contact / customer helpline / freephone 0800 505
If / unable / sort out / will of course replace / laptops

Dear Mr Kinski,
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________

Part D
Each line in the article below contains an error. Cross out the error and write the
correction on the line. See the example.

Example: ‘The more important thing in communication is to hear what most

23 isn’t being said.’ That, at less, is the opinion of management __________
24 guru Peter Druker. But, for most of we, hearing what is being __________
25 said is quiet difficult enough! Part of the problem is that languages __________
26 are speak at very different speeds. Polynesians, for example, __________
27 some of the world’s slowest speakers, converses at a leisurely 100 __________
28 syllables a minute. The english too take their time at 150 to 200. __________
29 Germans, on the other hand, can often managed a swift 250. But it __________

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In Company Intermediate

30 is the French and Spanish what are the true Olympic champions, __________
31 racing along by 350 syllables a minute. If they were driving, __________
32 they will be stopped for speeding. __________

Section 2: Reading

Part A (33–40)
Sentences A–h are from a business letter. The sentences have been mixed up.
Number the letter in the correct order.

1 ___ 2 ___ 3 ___ 4 ___ 5 ___ 6 ___ 7 ___ 8 ___

a I’m sorry that you were unable to attend our presentation in São Paulo last month.
b Best wishes
c Thank you for your letter of February 9 and for your interest in the new Xenon
digital communication system.
d In the meantime, I enclose a copy of our latest catalogue and current price list.
e I look forward to hearing from you.
f However, I am delighted to tell you that we are planning another one in Brasilia
on April 30.
g Dear Ms Ramalho
h If you have any questions or would like further information concerning our
company and its products, please do not hesitate to contact me again.

Section 3: Listening
(Class Audio CD2 tracks 22-24)

Below are some notes taken by someone at a meeting. Complete the notes by
listening twice to extracts of the meeting.

Gary Cale: Head of (41) ______________________________

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In Company Intermediate

- disappointing figures for the last quarter

- nine months ago we got (42) ______________________________ hits a day
- three months ago we got (43) ______________________________
- what went wrong? Not the (44) ______________________________ but the website
itself.

Three things make a good website

1. fast (45) ______________________________
2. (46) ______________________________ use
3. excellent (47) ______________________________

Creating a first-class website was first priority and the second was winning (48)
____________________________________________________________
through advertising.

Since making the changes to the website we’ve gone from 10,000 trades a day to (49)
______________________________ trades.

The third priority is making a (50) ______________________________.

Section 4: Speaking (51–60)

Prepare a short presentation of a problem you solved at work. It can be any kind of
problem. Use the framework on page 53 of the Student’s Book to help you.

Your partner or teacher will mark your presentation using the following:

Did the speaker… Tick Marks

…open with impact? 1
…give the background to the problem? 1
…ask a rhetorical question? 1
…describe the problem? 1
…describe its effects? 1
…ask another rhetorical question? 1
…describe the action taken? 1
…ask a third rhetorical question? 1

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In Company Intermediate

…describe the results 1

…close the presentation 1
TOTAL MARKS =

End of Course Test 6