Rev 4

Multi Products Company, Inc.

7188 State Route 39 East • Millersburg, OH 44654
Phone: 800-777-8617 • Fax: 330-674-2125
www.plungerlift.com
 Table of Contents

Important Safety Information .........................................................1

Getting Started ................................................................................1

Getting Started: Commands ............................................................3

Installation Instructions ...................................................................4

Operating Features ..........................................................................9

Maintenance Checklist ..................................................................22

Troubleshooting/FAQ’s ................................................................23

Rules of Thumb .............................................................................24

Multi Products Company – Diverse Line of Products ..................25

Limited Warranty ..........................................................................26

NOTES ..........................................................................................27
 Important Safety Information

 To avoid serious injury or death, follow the safety

information in this document.
 Prior to installing and operating the Petro-Tech controller,
read this document and become familiar with controller
functions.
 Ensure vent tubing extends ten feet away from the well.
This tubing vents natural gas, which creates a combustible
environment.
 Even with the features of this controller, gas may be
present around the well. Gas is highly flammable. If gas is
present in the air, the combustible environment poses
serious danger. In a combustible environment, DO NOT:
o Attach or change controller battery
o Turn the power on/off
o Connect/disconnect the solar panel
o Smoke
o Engage in any activity that could cause a spark,
such as starting a vehicle engine, using a cell phone,
etc.
 The Petro-Tech controller is not designed for use in an H2S
environment. Presence of H2S poses serious health hazard,
ruins brass fittings, and invalidates all warranties.
 Prior to disconnecting the battery for removal, make sure
the power switch is OFF.
 If repairs to the Petro-Tech controller are required, please
contact your Multi Products representative.

Getting Started

1. Read this document and develop a well-control strategy,

selecting initial time and pressure settings.
2. Install the Petro-Tech controller, using the following
Installation Instructions.

Petro-Tech Operating Instructions- Rev 4 Page 1

 3. Verify successful installation:
 All PSI lines should be properly connected, without
leaks.
 Solar panel should be installed, and battery should
be charging.
 With the main power switch on, the display should
be visible.
4. Set limits: At minimum, the user must establish settings for
opening and closing the well. Valve is set to open using:
 [HI CASING] and/or
 [PLUNGER MAX] ([A OPEN MAX] for a two-
valve system) and/or
 [OPEN DIFF] and/or
 [LOAD FACTOR].

Valve is set to close using

 [LO CASING] or
 [LINE SAFETY] or
 [CLOSE DIFF].

DANGER! Carefully choke the well to limit plunger speed to

safe levels (recommended optimum = 750-850 ft/min upon
arrival). If there is little or no fluid on top of the plunger
and there is sufficient pressure and volume, the plunger can
burst through the steel lubricator and high into the air,
causing serious injury or death.

EXCESSIVE PLUNGER SPEED IS DANGEROUS!

Multi Products Company, Inc. and its affiliates are not responsible
for injury or death caused by careless or reckless operation of the
controller. Use caution to choke the well to limit plunger speed.
Contact a sales representative for available chokes.

Petro-Tech Operating Instructions- Rev 4 Page 2

Getting Started: Commands

 The Petro-Tech can be operated manually or automatically.

The [RUN] button starts the Automatic Cycle Mode from
the beginning. The [STOP] button closes valves and puts
the controller in Manual Mode.

In Automatic Mode, the controller operates the well

according to the established pressure and time settings.

In Manual Mode, the only way the valves turn off and on is
by the user via the [VALUE] menu. Note: A and B valves
cannot be open simultaneously.

 The central knob is used in two ways: Push or Turn. Push

to select an option, to move to a menu, or to execute a
command. Turn to scroll options or to navigate thru menus.
 The first option on every menu is [BACK]. Selecting this
moves to the previous menu. The last option on every
menu is [CURRENT STATUS]. Selecting this moves to
the Current Status screen.
 The user is prompted to save or discard changes upon
exiting a menu (via [BACK] or [CURRENT STATUS]).
Changes to pressure settings do not take effect until they
are saved. Changes to time settings are stored when they
are saved, but do not take effect until the start of the next
cycle.
 Shutting the cabinet door makes the display screen go to
“sleep mode” to conserve battery usage. Shutting the
cabinet door without saving changes to settings voids any
changes that were entered. You must save settings to
activate them.

Petro-Tech Operating Instructions- Rev 4 Page 3

Installation Instructions

1. Mount the Petro-Tech controller box to the motor valve or

pipe clamp mount, using supplied bolts.

Petro-Tech Operating Instructions- Rev 4 Page 4

 2. Mount the drip pot assembly with controller.

3. Install the Wilkerson filter to SUPPLY. Connect the input

of the Wilkerson filter to the output of the drip pot
regulator.

4. Connect the casing, tubing, and line transducers to the

casing, tubing, and line of the well.

Petro-Tech Operating Instructions- Rev 4 Page 5

 Note: LINE should be connected after the choke or
separation unit.

5. Connect OUTPUT to the corresponding motor valve.

6. Test for leaks.

It is recommended you use an IR camera or gas
sniffer (gas chromatograph) to verify there are no
gas leaks. Leaks create a combustible environment!
Observe proper safety procedures.

Petro-Tech Operating Instructions- Rev 4 Page 6

 7. Install the solar panel to pipe. Mount the solar panel near
the controller, facing south, on a 45° angle.

8. Open the faceplate of the Petro-Tech unit. Connect the two

wires from the solar panel to the corresponding black and
white “SOLAR +” and “SOLAR –ˮ terminal blocks on the
back of the Petro-Tech faceplate.

Petro-Tech Operating Instructions- Rev 4 Page 7

 9. Turn the main power switch (on the back of the faceplate)
to the ON position. Verify the display turns on.

10. Close the faceplate and tighten the thumbscrew to secure it

in place.

Petro-Tech Operating Instructions- Rev 4 Page 8

Operating Features

MAIN MENU – Press the central knob to access the [MAIN

MENU] from the [CURRENT STATUS] screen.
Battery Indicator – visually shows the current battery
voltage. Fully charged is 3 bars. As the battery is
used, voltage goes down to two bars, one bar, and
then empty. When the battery indicator is blinking
empty, the well will automatically shut in and the
top line will display [Manual. LOW BATTERY].
Settings are stored in memory so if the battery fails,
settings will not be lost. Batteries are rechargeable.
Note that the controller automatically goes to
Manual Mode in the event of a low battery.

Current Status 1 – provides descriptive details of the real-

time status at a glance:
CURRENT STATUS 1 SCREEN

Manual PLdown AUXoff What the controller

is doing.
A & B CLOSE 00:00:00
Diff 0095 PLT 000:00 Valve status and
Cs 362 Tb 267 Ln 101 Limit timer.

Diff pressure and

Plunger travel time.
Casing Tubing Line
pressure pressure pressure

Mode = Manual or Automatic. If the controller is in

Manual Mode, screen will display [Manual].
If the controller is in Automatic Mode,
screen will display the current state of the
controller.
PL up/down = If the plunger is down hole, screen
will display [PLdown]. If the plunger has
arrived, screen will display [PLup]. Note

Petro-Tech Operating Instructions- Rev 4 Page 9

 that this display only appears in Manual
Mode.
AUX on/off = If an auxiliary switch is activated,
screen displays [AUXon]. If an auxiliary
switch is not activated, screen displays
[AUXoff]. Note that this display only
appears in Manual Mode.
A & B Status = Valve status (open or closed) and
running time until the next valve event. B
status is only indicated on a 2-valve system.
Diff = Differential pressure between casing
and tubing.
PLT = Plunger time, or the time it takes for
the plunger to travel to the surface once
the valve opens. Resets to zero on cycle
start.
Cs = Real time casing pressure, in psi, if not
using a remote device.
Tb = Real time tubing pressure, in psi, if not
using a remote device.
Ln = Real time line pressure, in psi, if not using a
remote device.
rC = Remote casing pressure read by an external
device (such as a flowmeter) via Modbus
communication.
rT = Remote tubing pressure read by an external
device (such as a flowmeter) via Modbus
communication.
rL = Remote line pressure read by an external
device (such as a flowmeter) via Modbus
communication. Display alternates with [F
__], which indicates instantaneous flow.

Current Status 2 – Additional real-time status; indicates

how much gas has been sold, measured in MCF per
day. Toggle the two current status screens by
turning the central knob. Fresh flow data may be
sent periodically to Petro-Tech via Modbus from an
Petro-Tech Operating Instructions- Rev 4 Page 10
 external flowmeter. If flow data has not been
updated for over two hours, it will display
“Expired”.
CURRENT STATUS 2 SCREEN

PLup02/15/11 12:04am Time stamp when

Inst. Flow 1200 last plunger arrived.
Todays Flow 621 Instantaneous flow.
Yesterday Flow 551
Flow since the contract
hour. (The day so far.)

Flow from contract

hour to contract hour.

PLup = Time stamp of most recent plunger arrival.

Instantaneous Flow = Current real-time flow, in
MCF (million cubic feet of gas).
Today’s Flow = Amount of flow since the contract
hour, in MCF.
Yesterday’s Flow = Amount of flow for the most
recent complete contract hour to contract
hour, in MCF. (Typically indicates flow for
the past 24 hours.)

Plunger History – displays logs of plunger activity. When

the plunger arrives, a log is created. When on the
summary screen, turn the knob view specific logs.
Press the knob to return to the summary screen.

Petro-Tech Operating Instructions- Rev 4 Page 11

 PLUNGER HISTORY SUMMARY SCREEN

Turn for detail logs Turn knob to view

detailed logs.
Arrive 4 Total 10
A Open 10h 28m 01s Number of plunger
A Close 16h 27m 27s arrivals & number of
total cycles.
Amount of time the
A valve has been
Amount of time the open.
A valve has been closed.

Turn for detail logs = Turn knob to view detailed

cycle logs.
Arrive = Displays the number of times the plunger
arrived.
Total = Displays the total number of cycles.
A Open = Displays the time A valve has been open.
A Close = Displays the time A valve has been
closed.

View Log Summary = Displays the number of

plunger arrivals, number of total cycles, A
valve open time, and A valve close time.
Turn know to view detailed logs. Press knob
to return to [PLUNGER HISTORY] menu.
Erase Summary = Erases the log summary. When
this option is selected, the user will be
prompted to confirm the erasure of the
summary. Note: Selecting this option erases
the summary, but not the log data. Log can
still be viewed under “View All Logs”.
Purging the log summary after viewing it
can facilitate monitoring recent activity
without losing archived log data.
View All Logs = Shows all archived plunger history.
Turn knob to navigate through logs. Press

Petro-Tech Operating Instructions- Rev 4 Page 12

 knob to return to [PLUNGER HISTORY]
menu.
View Missed Logs = Displays only the times when
the plunger missed (searches back at least
100 plunger logs). Turn knob to navigate
through logs. Press knob to return to
[PLUNGER HISTORY] menu.

PLUNGER HISTORY LOG DETAIL SCREEN

#0001 A $00:15:00 Log #, Valve arrived on,

07/27/10 08:35:30PM Sales Time.
Diff 100 PLT 012:53 Date and Time of
Cs 300 Tb 200 Ln 100 plunger arrival.

Diff pressure and

Plunger travel time.
Casing Tubing Line
pressure pressure pressure

Log # = identifier, with most recent log

numbered 0001.
A or B = Tells which valve the plunger arrived on.
$__:__:__ = Sales time, or the amount of time A
valve is open and selling gas
Date/Time = When the log was created.
Diff, PLT = Pressure differential at the time the
plunger arrived or missed, and plunger
travel time (or “missed” is indicated).
Cs, Tb, Ln = pressures at the time the plunger
arrived or missed

Set Pressures – If you exit this menu via [BACK] or

[CURRENT STATUS], you will be prompted to
save or discard changes. Settings established here
only take effect once they have been saved.

Petro-Tech Operating Instructions- Rev 4 Page 13

 Load Factor = Load factor is defined as casing
pressure minus tubing pressure, divided by
casing pressure minus line pressure. The
well will open if the calculated load factor
falls below the value entered here. The load
factor value should be set so the well turns
on when there is at least enough energy to
remove the load. Suggested starting value:
30. [LOAD FACTOR] is a WELL OPEN
setting.

Hi Casing = Minimum casing pressure needed to

turn on the well. If the well is closed, it
remains closed until the casing pressure
reaches the level set here. Note that other
events, safety triggers, and settings can
shut the well, overriding the casing settings.
[HI CASING] is a WELL OPEN setting.
Lo Casing = Well closes when the casing pressure
goes below the value set here. If the well is
open, it will remain open until the casing
pressure drops below the level set here. [LO
CASING] is a WELL CLOSE setting.
Open Diff = Differential between casing pressure
and tubing pressure that triggers the well to
open. If no [HI CASING] level has been set,
the well will open when the measured
Petro-Tech Operating Instructions- Rev 4 Page 14
 differential is lower than the [OPEN DIFF]
setting. If a [HI CASING] level is set, both
it and [OPEN DIFF] must be met for the
well to open. [OPEN DIFF] is a WELL
OPEN setting.
Close Diff = Differential between casing pressure
and tubing pressure that causes the well to
close. If the measured differential is larger
than the [CLOSE DIFF] setting, the well
will shut in. In a single-valve system, this
setting will not be considered until the
plunger arrives. [CLOSE DIFF] is a WELL
CLOSE setting.
Line Safety = Minimum differential between tubing
pressure and line pressure. The tubing line
differential must be higher than this setting
to force gas into the line. The [LINE
SAFETY] setting limits how close the
tubing pressure can get to the line pressure.
[LINE SAFETY] is a WELL CLOSE
setting.
Shutin Pressure = When the plunger misses (does
not meet the arrival sensor at the anticipated
time), the well shuts in, forcing casing
pressure to build. The casing pressure must
meet this setting to restart the cycle.
[SHUTIN PRESSURE] should be greater
than the [HI CASING] setting.
Hi Line = If line pressure is greater than this setting,
the well shuts in. The well re-opens when
line pressure drops below this setting. [HI
LINE] is a SAFETY setting.
Lo Line = If line pressure is less than this setting,
the well shuts in. Typically, reaching [LO
LINE] indicates a leak. [LO LINE] is a
SAFETY setting.
Hi Line Window = An advanced control option, the
[HI LINE WINDOW] is a band limit for the
Petro-Tech Operating Instructions- Rev 4 Page 15
 [HI LINE], to accommodate fluctuations
right at the [HI LINE] setting. It prevents the
valve from repeatedly opening and closing.
For example, if [HI LINE] = 150 and [HI
LINE WINDOW] = 10, the well shuts in
when the line pressure reaches 150, but
doesn’t re-open until the pressure drops to
140.
Lo Line Window = An advanced control option, the
[LO LINE WINDOW] is a band limit for
the [LO LINE], to accommodate
fluctuations right at the [LO LINE] setting.
For example, if [LO LINE] = 25 and [LO
LINE WINDOW] = 10, the well shuts in
when the line pressure reaches 25, but
doesn’t open again until the line pressure is
35.

Set Times – If you exit this menu via [BACK] or

[CURRENT STATUS], you will be prompted to
save or discard changes. Saved settings only take
effect at the next cycle start.

Plunger Max = In a single valve system, the

maximum amount of time allowed to wait
for the plunger to arrive. If the plunger
arrives before this setting, this timeout is no
longer in effect. If the plunger does not
arrive before the [PLUNGER MAX] is
reached, the valve shuts and records a
Missed Plunger run.
A Open Max = In a 2-valve system, the maximum
time allowed for A to be open. If the [A
OPEN MAX] expires before the plunger
arrives, A is closed and B is opened (with
delay, if specified – see below).
A Close Time = Amount of time that valve A will
remain closed at the end of a cycle, whether
Petro-Tech Operating Instructions- Rev 4 Page 16
 the plunger arrives or misses. Pressure
settings override [A CLOSE TIME].
B Open Time (BOT) = Available in a 2-valve system
only, [BOT] is the maximum time allotted
for the B valve to remain open while waiting
for the plunger to arrive.
B Open Delay = Available in a 2-valve system only,
[B OPEN DELAY] is an optional time delay
between the A valve shutting and the B
valve opening. [B OPEN DELAY] allows
time for the plunger to fall to the bottom of
the tubing
B Purge Time = In a 2-valve system, [B PURGE] is
the amount of time the B valve will stay
open after the plunger arrives, in order to
clear the B line of fluids..
Fallback Time = Amount of time to allow for the
plunger to fall to the bottom of the tubing to
get below the liquid before starting a new
cycle.
Shutin Time = The amount of time the valve is shut
after a missed plunger arrival, to build
enough pressure to force the plunger up.
Afterflow = The amount of time valve A will
remain open after the plunger arrives. [LO
CASING], [HI LINE], and [LO LINE]
settings override [AFTERFLOW]. If a
[CLOSE DIFF] is set, it will be used upon
expiration of [AFTERFLOW] time.
Critical Flow Time = If flow stays below Critical
Flow for this amount of time, the well shuts
in and goes to Fallback. (If flow decreases
below the Critical Flow, it’s too slow to
force out liquid, so droplets of liquid can fall
back down the well. Critical Flow is
calculated from settings in [OPTIONS] 
[SETFLOW]. Modbus and a flowmeter are

Petro-Tech Operating Instructions- Rev 4 Page 17

 necessary to send flow data into the Petro-
Tech.
ML Data = Machine Learning Data should almost
always be set to zero. If, for example, ML
Data is set to 10 seconds, a special pressure
log will be recorded every 10 seconds. This
setting can be used temporarily to gather a
lot of special pressure data on a well. ML
Data can quickly put a huge amount of data
in memory that can take a very long time to
load onto a USB flash drive. It is primarily
intended for use by Multi Products
engineers.

Valve A (open/closed) – Available in Manual Mode only,

opens or closes A valve when the central knob is
pressed. Timing of how long the valve is open is
tracked on the Current Status screen [PLT TIME].

Valve B (open/closed) – Available on a 2-valve system in

Manual Mode only; opens or closes B valve when
the central knob is pressed. Note that Valve A and
Valve B CANNOT be open at the same time.

Options
Aux = Optional input that opens or closes valves
based on data from an external switch. For
example, an auxiliary switch may be placed
in the tank (tank topper) that prevents
overflow by shutting in the valve when the
liquid reaches the top of the tank. To utilize
this option, input preferences on the
following menu.
Label: User can determine label; that label
appears on [CURRENT STATUS]
screen.

Petro-Tech Operating Instructions- Rev 4 Page 18

 A Valve: Indicate here what the valve
does (On/Off) when the auxiliary
switch activates.
B Valve: Indicate here what the valve does
(On/Off) when the auxiliary switch
activates (2-valve system only).

In the above example, the tank topper is the

auxiliary switch, and the label would be
“tank topper”. Because the user wants both
valves to close when the tank is full, both
valves would be set to [Off] using this
menu. When the tank fills, the liquid
activates the switch, which signals the
valves to close. The program pauses where
it was, and the valves close, waiting for the
tank to be emptied. When the tank is
emptied, the topper switch re-sets, and the
program resumes where it had paused. (If
the A valve had been open prior to the
program pause, it re-opens now.)

Mandatory Shutin = Closes the valve for an

extended period of time when there are
consecutive plunger misses. Note that
the counter resets if the plunger arrives.
Specify the [MANDATORY SHUTIN]
using the following menu.
# Plunger Fail: Number of consecutive
plunger misses that triggers
[MANDATORY SHUTIN]
Man. Shutin hours/min: Enter the
duration of [MANDATORY
SHUTIN], in hours and minutes
Set Date/Time = Specify the date and local time.
This is used for time stamping logs (ex.
[PLUNGER HISTORY] logs).

Petro-Tech Operating Instructions- Rev 4 Page 19

 Modbus Setup = This menu appears if the unit is
capable of Modbus (external
communications protocol), whether or not
Modbus is used. Specify Modbus settings
using the following menu.
Std Address/Extended Address: determines
the 1 or 2 byte Modbus address.
Standard address ranges 1-247;
extended address ranges 1-65532.
Slave Address: Device address. Controller’s
unique Modbus identifier.
Baud: Speed of Modbus communication.
Parity: Serial communication error check.
One Stop Bit/Two Stop Bit: Serial
communication setting.
Remote Press: Accesses Remote Pressures
menu, where timeout settings can be
established. A setting of Zero (0)
disables remote access, and causes
local transducer information to be
used. Specify [REMOTE
PRESSURES] using the following
menu.
Remote Casing = maximum time the
system will wait for a casing
pressure reading from the remote
device. If this timeout is exceeded
when casing pressure is used in a
setting to control the well, then the
system switches to Manual Mode,
shutting the valve(s).
Remote Tubing = maximum time the
system waits for a tubing pressure
reading from the remote device. If
this timeout is exceeded when tubing
pressure is used in a setting to
control the well, then the system

Petro-Tech Operating Instructions- Rev 4 Page 20

 switches to Manual Mode, shutting
the valve(s).
Remote Line = maximum time the
system waits for a line pressure
reading from the remote device. If
this timeout is exceeded when line
pressure is used in a setting to
control the well, then the system
switches to Manual Mode, shutting
the valve(s).
Setflow = Physical qualities describing the gas.
These parameters are needed to calculate
critical velocity. A flowmeter can transmit
this information, or settings can be manually
input (except Gas Flow) using the following
menu.
Gas Flow: Readout of instantaneous flow
from a flowmeter.
Degrees F: Temperature of the gas.
Liquid Density: Fluid density of the gas.
Gas Gravity: Specific gravity of the gas.
Surface Tension: Surface tension of the gas.
Pipe ID: Pipe inner diameter, in feet.
Gas Compressibility: Gas compressibility
factor.
Version/Serial # = Select this option to view the
controller version and serial number.
View-only, this option cannot be changed by
the user.
Well ID = Use this option to access a virtual
keyboard and change the name of the well.
The default [WELL ID] is the controller
serial number. USB Log is named using
[WELL ID]. The [WELL ID] has a
maximum of 8 characters.

Petro-Tech Operating Instructions- Rev 4 Page 21

 USB Drive – When the USB drive is used to download or
upload information, the screen displays the
“percent done” to indicate data is being copied.

Download recent log = Download logs of recent

activity (since the last download), from the
controller to the USB drive.
Upload Settings = Upload new settings from the
USB drive to the controller.
Download total log = Download all logged
information, from the controller to the
USB drive.
Multi Technician = Security function for Multi
personnel use only.

Maintenance Checklist
Repeated plunger misses can indicate a worn plunger. Periodically
check plunger diameter. The frequency of this check is based on
plunger usage, well cycles, and well conditions. Contact your sales
representative for guidelines for your plunger model.

The following checks should be conducted weekly:

 Verify the solar panel is clear of obstructions and facing
the sun.
 Pull the solar panel plug and verify that the battery is
sufficiently charged and holding charge.
 Visually and audibly verify the mechanical solenoid valve
is working and free of debris.
 Empty the drip pot assembly.

Petro-Tech Operating Instructions- Rev 4 Page 22

Troubleshooting/FAQ’s
Q: What causes a plunger miss?
A: Missed plunger arrival can be caused by insufficient
pressure to lift the plunger up, or too much fluid to allow
the plunger to return all the way up. Therefore, more
pressure must be allowed to build up before opening the
well and/or the amount of liquid over the plunger must be
decreased. Depending on how the well is running, reduce
[AFTERFLOW] or decrease [CLOSE DIFF] to reduce
liquid over plunger, and/or increase [HI CASING] to
increase pressure, or lower [LOAD FACTOR].

Q: My transducer pressure is off…can I recalibrate?

A: No calibration is required. If pressure readings are off,
the transducer needs to be replaced. Contact your
sales representative.

Q: My battery indicator is blinking low…what do I do?

A: If the battery gets low at night, unplug the solar panel to
verify the battery is holding charge. If not, replace the
battery. If the battery indicator is blinking with the solar
panel in place, verify the solar panel connections. If the
solar panel is functioning and connections are established,
the battery needs to be replaced.

Q: My Current Status screen shows PLUNGER ERROR…

what does this mean?
A: The plunger arrival sensor is stuck in the “arrived” state.
Verify a plunger fallback time has been set via [MAIN
MENU]  [SET TIMES]  [FALLBACK TIME]. If this
doesn’t clear the error, check the inside of the lubricator for
metal shavings, and clear them if necessary. If there are no
shavings blocking the sensor, the sensor needs to be
replaced. (The plunger arrival sensor is magnetically
activated by the plunger because the plunger is metal. If
metal shavings are in the way, the sensor detects the metal
shavings instead of the metal of the plunger and it remains
on, as if detecting the plunger constantly.) Note that the
Petro-Tech Operating Instructions- Rev 4 Page 23
 controller will automatically go to Manual Mode in the
event of a plunger error.

Q: My Current Status screen indicates “Manual Mode –

Sensor Error”…now what?
A: An error message indicates a disconnected or
malfunctioning pressure transducer. There are three
transducers: Line, Tubing, and Casing. When the top line of
the screen indicates “Sensor Error”, the bottom line will
show “ERR” on the problem transducer(s). Check the wire
at the connection of the appropriate transducer to verify a
good connection. If the wires have proper contact, the
transducer needs to be replaced. Contact your sales
representative. Note that the controller will automatically
go to Manual Mode in the event of a sensor error, if that
pressure is being used in a setting to operate the well.

Rules of Thumb
 Start [LOAD FACTOR] at 30% and then adjust
accordingly.
 Lowest bottom hole flowing pressure is desirable.
 Ideal plunger speed is between 750 and 850 feet per
minute.
 Fluid column height (in feet) = DIFF / 0.07794
 Plunger fallback time is roughly 5 minutes per 1,000 feet.
 Ideal plunger arrival time (in minutes) = Depth / 800

Petro-Tech Operating Instructions- Rev 4 Page 24

Multi Products Company – Diverse Line of Products
Contact Multi Products for all your Wellhead Efficiency needs:

Casing Plunger System

Pumpjack Control

Vapor Recovery System

Field Services

www.plungerlift.com
1-800-777-8617

Petro-Tech Operating Instructions- Rev 4 Page 25

 Limited Warranty
Multi Products Company products are warranted to be free from defects in
material and workmanship for a period of ONE (1) YEAR. Parts will be
replaced free of charge for the full warranty period, and labor to replace
defective parts will be provided at no charge for One Hundred Eighty (180) days
from the date of receipt of registration information. Thereafter, purchaser must
pay for the labor involved in repairing the product or replacing the parts at the
prevailing rate, together with any transportation charges to or from the place
where warranty service is provided. This warranty is extended by Multi Products
Company, 7188 State Route 39 East, Millersburg, Ohio 44654, to the original
purchaser only.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED, WHICH ARE SPECIFICALLY EXCLUDED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. IN NO EVENT SHALL MULTI PRODUCTS
COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENIAL
DAMAGES TO THE FULL EXTENT SUCH MAY BE DISCLAIMED
BY LAW.

In the event of a defect, malfunction, or failure to conform to specifications

established by seller, or if appropriate, to specifications accepted by seller in
writing during the period shown, Multi Products Company, at its option, will
either repair or replace the product or refund the purchase price thereof, and
such action on the part of Multi Products Company shall be the full extent of
Multi Products Company’s liability hereunder.

This warranty is void if:

a) The product is used in other than its normal and customary manner,
including corrosive environments.
b) The product has been subject to misuse, accident, neglect or damage.
c) Unauthorized alterations or repairs have been made, or unapproved
parts used in the equipment.
d) The registration information has not been submitted to Multi Products
Company (electronically via website, or via completion and mailing
of perforated registration card to the address above) within 30 days
of purchase.

In order to obtain performance of this warranty, purchaser must contact its

Multi Products Company sales representative or Multi Products Company at the
address above.

Petro-Tech Operating Instructions- Rev 4 Page 26

 NOTES

Petro-Tech Operating Instructions- Rev 4 Page 27

Registration
Please register your Multi Products unit! Registration is easy...go
to www.plungerlift.com and select “Register a Multi Products
unit” or complete this perforated card and send it to Multi Products
Company. Warranty is void unless the unit is registered with Multi
Products Company within thirty (30) days of purchase.

Thank you for choosing Multi Products. Please contact your service
representative for all of your Wellhead Solutions.

Multi Products Company, Inc.

7188 State Route 39 East • Millersburg, OH 44654
Phone: 800-777-8617 • Fax: 330-674-2125
www.plungerlift.com

Multi Products Company, Inc.

PETRO-TECH
WARRANTY REGISTRATION CARD

Serial #: Lease Name:

Company Name: Well #:

Date Installed: Field/County:

Permit #:
 Why choose Multi Products?
• 40 years of plungerlift leadership

• ISO 9001-2000 Certified

• Reliable products that are simple to use

• Superior customer service

• Full range of Wellhead Efficiency Products

Multi Products Company, Inc.

1- 800-777-8617 ¨ www.plungerlift.com

PLACE
STAMP
HERE

Multi Products Company, Inc.

7188 State Route 39 East
Millersburg, OH 44654