Naufal Mushlih Muhyiddin

Latihan Forum – Week 8

A hair salon has five chairs. Customers arrive at the salon at the rate of 6 per hour. The hair stylists
each take, on average, half an hour to service a customer, independent of arrival times.
a. What is the long-term probability that no customers are in the salon?
b. What is the average waiting time for a haircut?
c. What is the long-term expected number of customers in the salon?

Jawab
λ=6
c=5
μ=2

a. What is the long-term probability that no customers are in the salon?

1
𝜋0 =
3𝑘 35 1
∑4𝑘=0 + (
𝑘! 5! 6)
1 − 10
1
𝜋0 =
393 243
24 + 48
𝜋0 = 0,047

b. What is the average waiting time for a haircut?

2
𝑐
𝜋0 λ λ 1
𝐿𝑞 = ( ) ( )( )
𝑐! 𝜇 𝑐𝜇 λ
1 − 𝑐𝜇
2
5
𝜋0 6 6 1
𝐿𝑞 = ( ) ( ) ( )
5! 2 10 6
1 − 10
𝐿𝑞 = 0,354, 𝑡ℎ𝑒𝑛

𝐿𝑞 0,354
𝑊𝑞 = = = 0,59 ℎ𝑜𝑢𝑟𝑠
λ 6

c. What is the long-term expected number of customers in the salon?

𝑊 = 𝑊𝑞 + 𝑊𝑠
1
𝑊 = 0,059 +
2
𝑊 = 0,559 ℎ𝑜𝑢𝑟𝑠