ITM 6102

LEARNING DIARY
ARSHIA GRACE MANAVALAN, 418

Overview
Over the 4 months in Sanjiva Sir’s IT management course, I have learnt how to look at daily

technological solutions around me and understand their functions. The concepts and use

of project management tools, techniques and methodologies are becoming all pervasive,

especially in the post-covid world. This course addressed project management in the

context of IT projects, including software projects.

Topics Covered
1. Introduction to Data Science
2. Data Communication
3. Business Process Re-engineering (BPR) and Enterprise Resource Planning (ERP)
4. Basics of Microsoft Office
5. Data Management, Data Analytics and Business Intelligence
6. Technology Transformations
7. Big Data 101
8. Disaster Management with Digital Governance
9. Conversational Commerce

Learnings and Key-Takeaways

With digital transformation, products and business models in today's competitive

environment are increasingly being transformed by technology. This new digital economy

places information technology (IT) at the centre of firm strategy and operations, and

requires a new breed of IT managers and leaders who can examine technology through a

business lens. This IT Management course has empowered me with knowledge of the IT

domain, project management, leadership and team building skills, and functional and

analytical skills. These skills are critical skills for leveraging technology to create competitive

advantage.

This Specialization also introduced me to the IT-powered digital transformation that

businesses are going through. This enabled me to understand how insightful executives

leverage IT to create value and understand the competitive dynamics of industries that

consume significant technology.

Sanjiva Sir’s use of everyday examples and recollections of his own experiences helped

make the class engaging and memorable. As a non-engineer, I was quite daunted by the

prospect of learning a very technical course. However, Sir has made the experience very

enjoyable and I learnt an immense amount that I know I will be able to apply in my

upcoming professional career.