What is the purpose of the User Control Panel?

Select one:
A.

 User Call Control access

 Call Parking, Call Queue, Visual Voicemail access
 Desktop, tablet, or mobile device

B.

 Zulu Configuration
 Visual Voicemail
 User Configuration of Extensions

C.

 XactView Dashboard
 Call Queue Presence
 Desktop, tablet, or mobile device

D.

 Access to linked extensions

 Designed to be the end user interface to the PBXact and
its features
 Desktop, tablet, or mobile device

Feedback

Your answer is incorrect.

The correct answer is:

 Access to linked extensions

 Designed to be the end user interface to the PBXact and
its features
 Desktop, tablet, or mobile device

Question 2
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Question text

For internal extension conflicts for Call Recording, when a conflict arises between
two internal extension that are establishing a call, how is the winner  determined?
Select one:

A. The winner will be determined by who has the higher Call Recording Policy setting.

B. The winner will be determined by who has the Lower Record Priority Policy setting.

C. The winner will be determined by who has the higher Record Priority Policy setting.

D. The winner will be determined by who has the higher Class Of Service Policy setting.

Feedback

Your answer is correct.

The correct answer is: The winner will be determined by who has the higher Record Priority
Policy setting.

Question 3
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Question text

What Web URL do you Register your Sangoma phone for Zero Touch Provisioning?
Select one:

A. https://www.sangoma.com
B. https://zerotouch.sangoma.com

C. https://portal.sangoma.com

D. https://register.sangoma.com

Feedback

Your answer is incorrect.

The correct answer is: https://portal.sangoma.com

Question 4
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Question text

What is DAHDI?
Select one:

A. DAHDI is Digium Asterisk Hardware Device Interface, and this is a telecom interface
hardware card that allows you to connect Asterisk to the standard PSTN of Analog, T1 such as
PRI or E1, and BRIs.

B. DAHDI is Digium Asterisk Hardware Device Interface, and this is the open source software
driver that allows you to connect Asterisk to the standard PSTN of Analog, T1 such as PRI or E1,
and BRIs.

C. DAHDI is Digital Analog Hardware Device Interface, and this is external gateway that
connects over the network and allows you to connect Asterisk to the standard PSTN of Analog,
T1 such as PRI or E1, and BRIs.

D. DAHDI is Digital Analog Hardware Device Interface, and this is a telecom board that connects
into any server chassis and allows you to connect Asterisk to the standard PSTN of Analog, T1
such as PRI or E1, and BRIs.

Feedback
Your answer is correct.
The correct answer is: DAHDI is Digium Asterisk Hardware Device Interface, and this is the open
source software driver that allows you to connect Asterisk to the standard PSTN of Analog, T1
such as PRI or E1, and BRIs.

Question 5
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Question text

The Sangoma phones can be configured with or without an assigned Extension

number.
Select one:

True

False 

Feedback

The correct answer is 'True'.

Question 6
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Question text

What are Phone Apps?

Select one:
 A. Phone Apps are a suite of phone applications that integrate directly with PBXact and our
commercial End Point Manager.  They allow users to control functions and settings directly
from the screen of their phone.  The goal is to empower users to intuitively manage call settings
and features directly from their phone, minimizing the reliance upon hard-to-remember feature
codes and logging into the PBXact GUI to modify settings.

B. Phone Apps are a suite of standard phone applications, such Hold, Transfer. Mute, Speaker,
Headset, Voicemail Key, and Conference.  They allow users to control functions of the phone. 
The goal is to provide users the ability to manage their calls directly from their phone.

C. Phone Apps provides an easy-to-use GUI for your PBXact.  Phone Apps is a desktop
application that allows you to interact with your phone system. You have complete control over
all phone calls. You can view calls, transfer calls, change presence, park calls, manage
conference bridges and queues, monitor and record calls, and more.

D. Phone Apps unifies the most popular business communication tools & applications all on
your computer screen, enhancing staff and user productivity. Designed specifically for FreePBX
and PBXact phone systems.

Feedback

Your answer is incorrect.

The correct answer is: Phone Apps are a suite of phone applications that integrate directly with
PBXact and our commercial End Point Manager.  They allow users to control functions and
settings directly from the screen of their phone.  The goal is to empower users to intuitively
manage call settings and features directly from their phone, minimizing the reliance upon hard-
to-remember feature codes and logging into the PBXact GUI to modify settings.

Question 7
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Question text

Where are three places on the PBXact where you can listen to call recordings? (All
must be correct)
Select one:
A.

1. Asterisk Reports
2. Queue Reports
3. Call Event Logging

B.

1. CDR Reports
2. User Control Panel
3. Call Recordings Report

C.

1. CDR Reports
2. Queue Reports
3. Call Event Logging

D.

1. Asterisk Reports
2. User Control Panel
3. Call Event Logging

Feedback

Your answer is correct.

The correct answer is:

1. CDR Reports
2. User Control Panel
3. Call Recordings Report

Question 8
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Question text

What is the purpose of the User Management Module?

Select one:

A.

1. User Management module is for User Features and

Settings and not for  device and extension settings.
2. User Management module has a lot of settings and
permissions that can be set in the Groups Section and
link any user with any group.
3. User Settings such as, UCP, XactView, VPN,
Conference Bridge and other user features are
configured here.

B.

1. User Management module is for Chan_SIP and

Chan_PJSIP settings are configured.
2. User Management module has a lot of settings and
permissions that can be set for Inbound and
Outbound Caller ID settings for the user.
3. User Extension Settings such as, Zulu, Find Me/Follow
Me, Voicemail and other user extension features are
configured here.

C.

1. User Management module is for Extension and

device Features and Settings are configured.
2. User Management module has a lot of settings and
permissions that can be set in the Extension Groups
Section and link any user extension with any group.
3. User Extension Settings such as, Zulu, Find Me/Follow
Me, Voicemail and other user extension features are
configured here.

D.

1. User Management module is for Extension and

device Features and Settings are configured.
 2. User Management module has a lot of settings and
permissions that can be set in the Extension Groups
Section and link any user extension with any group.
3. User Extension Settings such as, VPN, Conference
Bridge, Voicemail and other user extension features
are configured here.

Feedback

Your answer is incorrect.

The correct answer is:

1. User Management module is for User Features and

Settings and not for  device and extension settings.
2. User Management module has a lot of settings and
permissions that can be set in the Groups Section and
link any user with any group.
3. User Settings such as, UCP, XactView, VPN,
Conference Bridge and other user features are
configured here.

Question 9
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Question text

What is the difference between Paging and Intercom?

Select one:

A. Paging is a many to many broadcast and Intercom is 1 to many broadcast.

B. Paging is a many to 1 broadcast and Intercom is many to many broadcast.

C. Paging is a 1 to 1 broadcast and Intercom is 1 to many broadcast.

D. Paging is a 1 to many broadcast and Intercom is 1 to 1 broadcast.

Feedback

Your answer is incorrect.

The correct answer is: Paging is a 1 to many broadcast and Intercom is 1 to 1 broadcast.

Question 10
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Question text

Never again do you need to know what Category a specific module is located under
and and specific destinations.  What tool in the FreePBX WebGUI help you find the
module or destination?
Select one:

A. Search Bar

B. Module Admin

C. Advanced

D. Dashboard

Feedback

Your answer is incorrect.

The correct answer is: Search Bar

Question 11
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Question text

What happens when you reboot the FreePBX Twice in 5 minutes?

Select one:

A. When the FreePBX is reboot twice in 5 minutes, the PBXact enters into "Factory Default
Mode" for a period of 5 minutes, whereby the PBXact is in a mode where the administrator can
enter a CLI command to restore the PBXact to factory default.  This is useful should there be
some accidental misconfiguration.

B. When the FreePBX is reboot twice in 5 minutes, the PBXact enters into "Default Password
Mode" for a period of 5 minutes, whereby the all of the Administrator Passwords are restored
to default.  This is is useful should there be some accidental misconfiguration.

C. When the FreePBX is reboot twice in 5 minutes, the firewall enters into "Safe Mode" for a
period of 5 minutes, whereby the Firewall is Disabled to allow for access, this is useful should
there be some accidental misconfiguration.

D. When the FreePBX is reboot twice in 5 minutes, the PBXact enters into "Easy Access Mode"
for a period of 5 minutes, whereby the Administrator can login into the PBXact without a
Username and Password.  This is useful should there be some accidental misconfiguration.

Feedback

Your answer is correct.

The correct answer is: When the FreePBX is reboot twice in 5 minutes, the firewall enters into
"Safe Mode" for a period of 5 minutes, whereby the Firewall is Disabled to allow for access, this
is useful should there be some accidental misconfiguration.

Question 12
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Question text

What is the default IP Address of the FreePBX Appliance?

Select one:
A. 172.16.0.1

B. 192.168.0.2

C. 10.0.0.1

D. The Default IP Address of the FreePBX is obtained via DHCP.

Feedback

Your answer is correct.

The correct answer is: The Default IP Address of the FreePBX is obtained via DHCP.

Question 13
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Question text

How many SIP Accounts for the Sangoma S300 Phone support?
Select one:

A. 2

B. 3

C. 1

D. 4

Feedback

Your answer is correct.

The correct answer is: 2

Question 14
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Question text

What are the three ways to tell the Sangoma Phones how to reach the PBX to
receive its configuration or allow for login?
Select one:

A.

1. System Admin Module - Configure Port Management

for TFPT Server
2. Setup a network with DHCP option 52.
3. Sangoma Zero Touch Redirect Server

B.

1. Manually configure each phone how to reach the PBX

for configurations
2. Setup a network with DHCP option 66.
3. Sangoma Zero Touch Redirect Server

C.

1. Manually configure each phone how to reach the PBX

for configurations
2. Setup a network with DHCP option 52.
3. Register the PBXact on the Sangoma Portal

D.

1. System Admin Module - Configure Port Management

for TFPT Server
2. Setup a network with DHCP option 66.
3. Register the phone on the Sangoma Portal

Feedback
Your answer is correct.
The correct answer is:

1. Manually configure each phone how to reach the PBX

for configurations
2. Setup a network with DHCP option 66.
3. Sangoma Zero Touch Redirect Server

Question 15
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Question text

If the Parking Lot Extension to send calls to is 70.  What are the Parking Lot
Positions?
Select one:

A. 71-78

B. 81-88

C. 871-878

D. 1-8

Feedback

Your answer is correct.

The correct answer is: 71-78

Question 16
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Question text

When using Extension Mapping, what details are needed to complete the mapping
of Extension to Phone?
Select one:

A.

1. Extension - What extension on the system we want to

map
2. Phone IP Address - The IP Address of this phone
3. User ID - The User ID assigned in User Management
4. Model - The model of this phone

B.

1. Extension - What extension on the system we want to

map
2. Brand - What phone brand this extension will be
using
3. Template - What template we will use to build the
phone config
4. MAC Address - The MAC Address of this phone
5. Model - The model of this phone

C.

1. Extension - What extension on the system we want to

map
2. Brand - What phone brand this extension will be
using
3. Provisioning Authentication Password - What
password is used for the provisioning server to
download the phone config
4. Voicemail Password - The Password of the Users
Voicemail
5. Model - The model of this phone
D.

1. Extension - What extension on the system we want to

map
2. Phone IP Address - The IP Address of this phone
3. Provisioning Authentication Password - What
password is used for the provisioning server to
download the phone config
4. User ID - The User ID assigned in User Management

Feedback

Your answer is correct.

The correct answer is:

1. Extension - What extension on the system we want to

map
2. Brand - What phone brand this extension will be
using
3. Template - What template we will use to build the
phone config
4. MAC Address - The MAC Address of this phone
5. Model - The model of this phone

Question 17
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Question text

What are the two way that a phone can be mapped to use a template?
Select one:

A.

1. Extension Module - The Phone Mac address is added

to a specific extension and in the Extension Module
 2. DHCP Option 66 - Allow the phone to get the Server
address to map the Extensions template
automatically.

B.

1. Manual Mapping - Map each Phone Mac address to a

specific extension and template from Extension
Mapping section of EPM
2. Login/HotDesking - Allow the phone to login and pull
its template automatically.

C.

1. Manual Mapping - Map each Phone Mac address to a

specific extension and template from Extension
Mapping section of EPM
2. DHCP Option 66 - Allow the phone to get the Server
address to map the Extensions template
automatically.

D.

1. Extension Module - The Phone Mac address is added

to a specific extension and in the Extension Module
2. Zero Touch Provisioning - When the phone is
configured to use Zero Touch Provisioning, the phone
will get the Server address also map the Extensions
template automatically.

Feedback

Your answer is correct.

The correct answer is:

1. Manual Mapping - Map each Phone Mac address to a

specific extension and template from Extension
Mapping section of EPM
2. Login/HotDesking - Allow the phone to login and pull
its template automatically.

Question 18
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Question text

In what module do you configure the User password for access to their User
Control Panel?
Select one:

A. Extensions

B. End Point Manager

C. System Admin

D. User Management

Feedback

Your answer is correct.

The correct answer is: User Management

Question 19
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Question text

What is the default Parking Lot Extension?

Select one:

A. 71
B. 81

C. 80

D. 70

Feedback

Your answer is incorrect.

The correct answer is: 70

Question 20
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Question text

What is SIPStation?
Select one:

A. SIPStation is Sangoma's Wiki.  Allowing all Sangoma users to come and get access to
documentation, including config guides, how to guides, and other useful information to
configure all of Sangoma products.

B. SIPStation is Sangoma's SIP Trunking service providing Canadian and USA Small-to-Medium
businesses (SMBs) and large enterprises with feature-rich telephony services using a standard
internet connection.

C. SIPStation is Sangoma's SIP Open Source Community.  Allowing all FreePBX users to come
and get access to documentation, learn current development offerings, provide feedback and
more.

D. SIPStation is Sangoma's SIP Phone portfolio.  Including the S300, S400, S500 and S700
models.  They are a feature-rich telephone using the SIP standard.

Feedback
Your answer is correct.
The correct answer is: SIPStation is Sangoma's SIP Trunking service providing Canadian and USA
Small-to-Medium businesses (SMBs) and large enterprises with feature-rich telephony services
using a standard internet connection.

Question 21
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Question text

What does the System Recordings module do?

Select one:

A. The System Recordings module allows you to manage the Music On Hold files on the PBXact,
using your web browser you can upload/download audio files.

B. The System Recordings module allows you to lookup and monitor all voicemail recordings of
any phone on the PBXact, using your web browser and a media player to play the audio files.

C. The System Recordings module allows you to manage all the default system recordings
contained on the PBXact, using your web browser you can manage all the default recording and
upload the default audio files.

D. The System Recordings module allows you to create greetings/recordings from any phone
on the PBXact, using your web browser and a microphone or upload audio files.

Feedback

Your answer is incorrect.

The correct answer is: The System Recordings module allows you to create greetings/recordings
from any phone on the PBXact, using your web browser and a microphone or upload audio
files.

Question 22
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Question text

What Ethernet Interface port do you connect to when first accessing the PBXact?
Select one:

A. Ethernet Port marked 2

B. Ethernet Port marked 1

C. Ethernet Port marked 0

D. USB Port

Feedback

Your answer is correct.

The correct answer is: Ethernet Port marked 0

Question 23
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Question text

In what module do you enable features such as Fax, SMS, Softphone for the Zulu
client?
Select one:

A. User Management Module

B. Endpoint Manager Module

C. Extensions Module

D. System Admin Module

Feedback

Your answer is incorrect.

The correct answer is: User Management Module

Question 24
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Question text

What module on the FreePBX WebGUI do you configure Phone App on the
Sangoma Phones keys?
Select one:

A. User Management

B. End Point Manager - Templates

C. Extensions

D. System Admin

Feedback

Your answer is correct.

The correct answer is: End Point Manager - Templates

Question 25
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Question text

By default the extensions in the page group can hear the page but cannot talk back
to the person making the page.  What does Duplex feature do?
Select one:

A. When Duplex is enabled, any user who is paged can press the Handsfree Speaker Key to
unmute themselves and start talking into the page group.  Pressing Handsfree Speaker Key
again will re-mute themselves.

B. When Duplex is enabled, any user who is paged can press the Mute Key to unmute
themselves and start talking into the page group.  Pressing Mute Key again will re-mute
themselves.

C. When Duplex is enabled, phones that are paged will not be muted, so everyone in the page
group can talk at the same time to everyone else, like a conference call.

D. When Duplex is enabled, any user who is paged can press *1 to unmute themselves and
start talking into the page group.  Pressing *1 again will re-mute themselves.

Feedback

Your answer is incorrect.

The correct answer is: When Duplex is enabled, phones that are paged will not be muted, so
everyone in the page group can talk at the same time to everyone else, like a conference call.

Question 26
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Question text
When the PBXact is shipped to you, the box contains the PBXact system appliance,
power cables, mounting brackets, and a USB stick.  What is the purpose of the USB
stick?
Select one:

A. The USB stick contains System Prompts for Voicemail and other system recording for the
purpose of restoring the PBXact in the event of a hard drive failure or other needs where the
PBXact System Prompt needs to be restored to the appliance.

B. The USB stick is provided as external storage space for use with MOH file storage, Voicemail
storage, System Recording Storage and Backup Storage. In the event of a hard drive failure or
other needs where these files are safely stored externally from the appliance.

C. The USB stick contains Music On Hold WAV Files to restore MoH for system recovery, in the
event of a hard drive failure or other needs where the MoH files needs to be restored to the
appliance.

D. The USB stick contains PBXact and OS software for complete system recovery, in the event
of a hard drive failure or other needs where the PBXact software needs to be restored to the
appliance.

Feedback

Your answer is incorrect.

The correct answer is: The USB stick contains PBXact and OS software for complete system
recovery, in the event of a hard drive failure or other needs where the PBXact software needs to
be restored to the appliance.

Question 27
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Question text

How many Programmable Soft Keys does the S400 support?

Select one:
A. 20

B. 10

C. 30

D. 25

Feedback

Your answer is incorrect.

The correct answer is: 25

Question 28
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Question text

In Call Queue setup, there are several Ring Strategies, which Ring Strategy would
you use if you want to round robin with memory, remember where we left off last
ring pass?
Select one:

A. rrmemory

B. fewestcalls

C. rrordered

D. leastrecent

Feedback

Your answer is correct.

The correct answer is: rrmemory
Question 29
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Question text

What does the SIPStation module do?

Select one:

A.

 Creates an Account on portal.sangoma.com

 Registers your PBXact with portal.sangoma.com
 Opens Inbound Routes module for the installer to
complete the configuration
 Opens Outbound Routes module for the installer to
complete the configuration
 Automatically configures an IVR answer point on the
Inbound Route

B.

 Creates Account for Billing

 Selects available DIDs for your region 
 Automatically creates 2 trunks to Sangoma SIPStation
trunk1 and trunk2 for redundancy in FreePBX.
 Automatically creates the DIDs as an inbound route in
PBXact.
 Automatically creates the outbound routes for calling
outbound in PBXact.

C.

 Creates Portal Account on portal.sangoma.com

 Selects available DIDs
 Opens Inbound Routes module for the installer to
complete the configuration
  Opens Outbound Routes module for the installer to
complete the configuration
 Automatically configures an IVR in the IVR Module

Feedback

Your answer is correct.

The correct answer is:

 Creates Account for Billing

 Selects available DIDs for your region 
 Automatically creates 2 trunks to Sangoma SIPStation
trunk1 and trunk2 for redundancy in FreePBX.
 Automatically creates the DIDs as an inbound route in
PBXact.
 Automatically creates the outbound routes for calling
outbound in PBXact.

Question 30
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Question text

What are some of the Features within Phone Apps?

Select one:

A.

 Call Flow Control

 Call Forward
 Conference Rooms
 Contacts
 Do Not Disturb
 EndPoint (Logout and Login)
 Follow Me
 Parking
 Presence
 Queue Agents
  Queues
 Time Conditions
 Transfer to Voicemail
 Visual Voicemail

B.

 Call Hold
 Call Transfer
 Call Conference
 BLF Keys
 Speed Dial Keys
 RestApp Keys
 Call Park
 Intecom
 Call Record
 Redial
 Voicemail

C.

 Call Hold
 Call Transfer
 Call Conference
 DTMF Keys
 Direction Buttons
 Volume
 Mute
 Speaker
 Headset
 Menu
 Voicemail Key
 Visual Voicemail

Feedback

Your answer is incorrect.

The correct answer is:

 Call Flow Control

 Call Forward
 Conference Rooms
 Contacts
 Do Not Disturb
  EndPoint (Logout and Login)
 Follow Me
 Parking
 Presence
 Queue Agents
 Queues
 Time Conditions
 Transfer to Voicemail
 Visual Voicemail

Question 31
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Question text

How many Programmable Soft Keys does the S700 support?

Select one:

A. 45

B. 50

C. 55

D. 40

Feedback

Your answer is incorrect.

The correct answer is: 45

Question 32
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Question text

What is a FreePBX Deployment ID?

Select one:

A. The Deployment ID is a unique number specific used as a customer reference number.  It

will be used to bind all Commercial Modules and other licensing to the customer account.

B. The Deployment ID is a unique number specific to the Commercial Module.  It will be used to
enable the Commercial Module to the FreePBX.

C. The Deployment ID is a unique number specific to the instance of FreePBX Deployment.  It

will be used to bind all Commercial Modules and other licensing to the instance of FreePBX.

D. The Deployment ID is a unique number specific to the SIPStation account.  It will be used to
bind all the SIPStation Account to the instance of FreePBX.

Feedback

Your answer is correct.

The correct answer is: The Deployment ID is a unique number specific to the instance of
FreePBX Deployment.  It will be used to bind all Commercial Modules and other licensing to the
instance of FreePBX.

Question 33
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Question text

By default when you setup a BLF button, next to the BLF button will show the active
state of that extension, what do the following state mean?
  Solid Green
 Solid Red
 Blinking Red

Select one:

A.

 Solid Green- Not on a active call.

 Solid Red- On a active call
 Blinking Red- Receiving a Inbound Ringing Call

B.

 Solid Green- Not on a active call

 Solid Red- Receiving a Inbound Ringing Call
 Blinking Red- On a active call

C.

 Solid Green- On a active call

 Solid Red- Not on a active call
 Blinking Red- Receiving a Inbound Ringing Call

D.

 Solid Green- Receiving a Inbound Ringing Call

 Solid Red- Not on a active call
 Blinking Red- On a active call

Feedback

Your answer is correct.

The correct answer is:

 Solid Green- Not on a active call.

 Solid Red- On a active call
 Blinking Red- Receiving a Inbound Ringing Call

Question 34
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Question text

Can Users view their Conference Rooms and also manage their Conference Rooms
settings in UCP?
Select one:

True 

False

Feedback

The correct answer is 'True'.

Question 35
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Question text

When registering a Sangoma phone for Zero Touch Provisioning, what information
will you be required to enter?
Select one:

A.

1. IP Address of phone
2. IP Address/FQDN Protocol
3. IP Address/FQDN URL of phone

B.
 1. IP Address of phone
2. Firewall Internet IP Address
3. IP Address/FQDN URL of PBXact

C.

1. MAC Address of phone

2. Firewall Internet IP Address
3. IP Address of phone

D.

1. MAC Address of phone

2. IP Address/FQDN Protocol
3. IP Address/FQDN URL of PBXact

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Your answer is incorrect.

The correct answer is:

1. MAC Address of phone

2. IP Address/FQDN Protocol
3. IP Address/FQDN URL of PBXact

Question 36
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Question text

How many Programmable Soft Keys does the S500 support?

Select one:

A. 20

B. 40
C. 30

D. 28

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The correct answer is: 28

Question 37
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In Call Queue setup, what is a Dynamic Agent?

Select one:

A. Dynamic Agents are extensions or callback numbers that can log in and out of the queue. 
When an Agent logs in to a queue, their penalty in the queue will be as specified here. 
Extensions included here will NOT automatically be logged in to the queue.

B. Dynamic Agents are extensions that have additional Call Queue features for Queue
monitoring and Agent Status.  When an Agent logs in to a queue, a Dynamic Agent will be
notified.

C. Dynamic Agents are extensions that are assumed to always be on the queue. Dynamic
agents do not need to 'log in' to the queue, and cannot 'log out' of the queue.

D. Dynamic Agents are extensions that can login to multiple queues.  When an Agent logs in to
a queue, their are automatically entered into other queues.

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Your answer is incorrect.

The correct answer is: Dynamic Agents are extensions or callback numbers that can log in and
out of the queue.  When an Agent logs in to a queue, their penalty in the queue will be as
specified here.  Extensions included here will NOT automatically be logged in to the queue.

Question 38
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Question text

What is End Point Manager and what does it do?

Select one:

A. EPM is a Software Module used to connect to a VPN to a Sangoma Phone for adding
Encryption of signalling and media.

B. EPM is a Commercial Module used to set up and manage phone BLF Key assignment for
over 25 manufacturers, and it supports over 250 devices.

C. EPM is a Commercial Module used to set up and manage phone configs and vendor
Firmware for over 25 manufacturers, and it supports over 250 devices.

D. EPM is a Hardware Module used to connect to a Sangoma Phone for adding additional BLF
Keys and Speed Dial Keys.

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Your answer is incorrect.

The correct answer is: EPM is a Commercial Module used to set up and manage phone configs
and vendor Firmware for over 25 manufacturers, and it supports over 250 devices.

Question 39
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Question text

When logged into User Control Panel, what options are available under the "Gear"
Icon?
Select one:

A.

1. New XMPP
2. New Web Phone Call
3. Logout

B.

1. New Web Phone Call

2. Silence Ringer
3. Disconnect Phone

C.

1. Fax
2. Voicemail
3. Conferences

D.

1. Originate Call
2. Settings
3. Logout

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Your answer is incorrect.

The correct answer is:

1. Originate Call
2. Settings
3. Logout
Question 40
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Question text

What is the correct URL to gain access to the FreePBX WebGUI?

Select one:

A. http://<IP_Address>:443

B. http://<IP_Address>:8080

C. http://<IP_Address>:2001

D. http://<IP_Address>

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Your answer is incorrect.

The correct answer is: http://<IP_Address>