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ASSIGNMENT 1
QUESTION 1
1. A research problem refers to difficulty which a researcher experiences in
the context of either theoretical or practical situation and wants to obtain a
solution for the same. It also be defined as a statement that identifies a
problem or a situation to studied.
Research objectives
Literature review
Developing a hypothesis
Hypothesis testing
The testing will depend on the outcomes of the data analysis results.
The interpretation and report will then be produced.
3. ZESA buys three types electricity meters which the want to use on
subscriber premises. Some of the meters do not seem to last and they want
to find out if the meters work differently or not.
QUESTION 2
4. A research hypothesis is a statement of prediction or expectation that will
be tested by research. It can also be described as the researcher’s
expectation or prediction of a relationship among study variables.
Hypothesis formulation
Generally, the ZESA customers are now expressing mixed opinions on the
electricity distribution fairness in Zimbabwe. The current standpoint from
the company management is that the electricity distribution is fair and
customers are satisfied. The researcher needs to verify the management’s
point of view on the issue.
Data collection
Data analysis
After collecting the data, the researcher will organize data according to
what he/she wants to learn. In this case data can be categorized. The
following data analysis can be followed when performing the data analysis
5. In order to carry out the survey to find out how people feel about the ZESA
services and survey methodology can be designed as follows: