Module 12-13 - Week 12-13 Writing Workplace Communication Materials

REPUBLIC OF THE PHILIPPINES
Region V
POLANGUI COMMUNITY COLLEGE
Alnay, Polangui, Albay
Name: ___________________________________________ Course/Year/Block: ________________

Subject: __________________________________________ Date: ____________________________
Module 12-13 – Week 12-13

Writing Workplace Communication Materials
I. Learning Outcomes:
At the end of this learning module, the students should be able to:
1. Discuss workplace correspondence
2. Distinguish the various types of business letters, memos, reports, and other written documents in
the workplace; and
3. Observe the guidelines in writing effective workplace communication materials
II. Rationale
This module discusses the different written communication in the workplace. This includes
samples and format of business letters, letter of inquiry, response to inquiries, letter of claim, adjustment
letter, letter of request, memos, reports, and other written documents, incident reports, and minutes of the
meeting.
III. Content/Learning Experiences/Assessment
Written Communication in the Workplace
As in any form of correspondence, business or workplace correspondence involves three factors:

the sender, the message and the receiver. As the sender initiates the process, the intended reader is
expected to respond according to the nature of the business letter. A business letter, for example, must be
deemed worthy to be read in order for the sender to gain feedback. The message, the purpose, and the
target receiver or audience must all be considered in writing any business letter. The message and its
purpose should be clear for the letter to be properly understood by the intended receiver.
When you write a business letter, read your work as if you are the target reader and ask yourself
the following questions: (a) Does the message appear to be important?; and (b) Is the message easy to
understand?
Tips for Effective Written Communication in the Workplace

1. To ensure the effectiveness of written communication materials in the workplace, the following
qualities must be remembered:
A-ccuracy – the content must be truthful and accurate. It must stay true to facts. Sweeping
statements that may be challenged later on should be avoided.
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B-revity – sentences must be kept short and direct. Simple, carefully chosen words and
expressions should be used while information overload is avoided. Nonetheless, completeness
should never be sacrificed for brevity.
C-larity – visualize the reader in front of you wishing only to hear precise words whose
meanings cut across quickly and clearly to him or her. A good grasp of grammar will be a great
help.
2. Select the format that is standard, prescribed, and acceptable to the institution represented or to
the parties of the transaction.
3. Courtesy, whether in written or oral form, is more implicit than explicit in purposive
communication. Use positive words that are proactive and not reactive. Correct word usage and
sentence structure will make a real difference.
Business Letters
Business letters are essential in the workplace, especially in the external operations of an organization. It
is through business letters that an organization can reach out to its clients and vice versa. The different
kinds of business letters illustrate the different communication situations that constantly need to be
addressed by the internal and external functions of an organization.
Standard Formats of Business Letters
The three standard formats of business letters are full-block, modified-block, and semi-block. The
differences between these three are illustrated through the following examples:
Full-Block
Young Entrepreneurs Institute
369 Maple Street, Amorsolo Village
Makati, Metro Manila
April 21, 2018
Values Formation Staff

Kensington Road
Mapayapa Village, Manila
To Whom This May Concern,
Dear Sir/Madame:
A colleague informed me that your training centre conducts value-laden seminar-workshops for business
practitioners. This interests me as I am presently looking for a group to handle our newly-enrolled students.
I would like to inquire regarding the cost and capacity of your services so I may be able to gauge if you can
cater to our group’s needs.
I am looking forward to hearing from you soon.
Cordially yours,
Ismael M. Villegas
Administrative Officer
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Modified-Block

April 21, 2018

Kensington Road
Dear Sir/Madame:
A colleague informed me that your training centre conducts value-laden seminar-workshops for business
practitioners. This interests me as I am presently looking for a group to handle our newly-enrolled students.
I would like to inquire regarding the cost and capacity of your services so I may be able to gauge if you can
cater to our group’s needs.
Cordially yours,
Ismael M. Villegas
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Semi-Block

April 21, 2018

Kensington Road
Dear Sir/Madame:
A colleague informed me that your training centre conducts value-laden seminar-workshops for
business practitioners. This interests me as I am presently looking for a group to handle our newly-enrolled
students.
I would like to inquire regarding the cost and capacity of your services so I may be able to gauge
if you can cater to our group’s needs.
Cordially yours,
Ismael M. Villegas
Letter of Inquiry
A letter of inquiry, also known as a letter of interest, is written to ask for specific information
regarding a particular subject matter. Letters are usually written to inquire regarding particular goods or
services of a business. The sample letter used to illustrate the standard formats of business letters is
an example of a letter of inquiry.
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Response to Inquiries
Letters of inquiry should always and promptly be responded to. Professional and business ethics
demand that the receiver of such letter take the action that the sender expects.
St. Bonaventure
Crafts 92 Ma. Basa, Roxas City, Capiz
895-7731
February 24, 2018
Charlotte K. Lejrame
Vice-President
EMERALD COMPANY
192 Acacia Road
Valle Verde, Pasig
Subject: Capiz Shell Souvenir Items
Dear Mrs. Lejrame: In reply to the need for more information about our special offer of capiz shell
souvenir items to be added to the reservation package for your guests come April to May 2018, find the
attached leaflets and brochures for your review. As a Le Café Perks Club member, you are entitled to a
number of promos as they are available from quarter to quarter. Since we have you in our mailing list,
updates on these will be sent to you on a regular basis. Thank you for your continued patronage.
Sincerely yours,
Kimberly V. Mitterash
President
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Letter of Claim
A letter of claim is usually in legal matters to assert some kind of wrongdoing. This letter aims to
notify the one responsible for the said wrongdoing and demands a response that would address its effects.
Claims are also used in the context of legal matters especially in instances of a breach of contract.
EMERALD COMPANY
19 Acacia Road
Valle Verde, Pasig
147-2369
April 21, 2018
Ms. Elaine Castor

Manager
J&Js Food Catering Co.
Dear Ms. Castor,

In behalf of the entire Emerald Company, we are writing this letter to inform you that a number of the
participants in our company event which you catered suffered from food poisoning. All who reported to
have suffered symptoms of food poisoning stated having eaten one common viand. Since your catering
company was solely responsible for all the food prepared at the event, we believe that you should take
responsibility for such unfortunate circumstance our employees had to go through.
As such, we would like to hear as to how you want to address this situation. Our company believes that
you aim to provide excellent service above anything else which is why we are expecting you to pay the
hospital bills of our employees who suffered from food poisoning. Aside from this, we are also requesting
a partial refund of the fees paid for your services in order to compensate for the trouble this incident has
caused our company.
We are expecting your response to this letter as soon as possible. If no response is given, we will have to
opt to resolving this matter legally
Sincerely,
Oliver Armin
HR Manager, Emerald Company
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Adjustment Letter
An adjustment letter is a response to a letter of claim. It contains the response to the claimant’s
statements, whether the claims are welcomed or not. If welcomed, the letter would also include offers to
resolve the effects of the action deemed to be unacceptable as well as the explanation for it. If it is not, the
claimant is entitled to a constructive, non-adversarial tone in the adjustment letter.
Matilde's Unique Decors

Balintawak, Quezon City
Tel. No. 09123876594
April 24, 2018
Mrs. Cleo Grape

Supervisor
Crafts and Stuffs Company
Dear Mrs. Grape:
It is with regret that some of the figurines that were delivered to you had defects which seemed to have
gone unnoticed despite our strict quality control measures. These certainly would have to be replaced with
new ones but we can only deliver within two weeks.
Our production staff are on a two-week holiday and will be back to work only on the last week of the
month. Should the period of waiting be a cause for lost business, we would gladly send a refund of your
initial downpayment for the order that you placed. We still look forward to being your business partner in
the future.
Sincerely,
Ms. Kitchie Paquete

Sales Manager
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Letter of Request
A letter of request reports situations which demand actions and decisions to be acted upon. In the
workplace, a letter of request is a formal letter which requests a specific product or service within the
professional business context.
September 12, 2018
Mr. Felizardo L. Benitez

Manager, Le Café
Central Eastern University
Nueva Ecija
Dear Mr. Benitez:
The Department of Social Sciences requests your kind assistance in skirting five (5) tables in the afternoon of
September 18 at the Special Function Room. This will be in preparation for the Social Sciences Celebration 2018
which will be held on September 18–20, 2018.
I will be so grateful for your prompt action on this matter. Your presence as well during the said occasion will be most-
awaited.
Sincerely yours,
Ms. Cleotilde U. Young

Chairperson
Memos, Reports, and other Written Documents in the Workplace
A memorandum (memo) is a written message which serves as a reminder for a particular matter.
Memos relay information to a large number of readers at the same time. A memorandum is a document
that records events in the workplace for everyone’s information
Types of Memo
1. Instruction Memo – contains directives that organization members need to follow (e.g., a memo
that remind employee to strictly follow the company’s dresscode)
2. Request Memo – contains a request for the provision of facilities and services (e.g., request for
the use of the conference room for a meeting)
3. Announcement Memo – notice of an important event in the organization (e.g., hiring, company
fire drill)
4. Transmittal Memo – notice officially announcing the release of a report (e.g., memo transmitting
the annual report to the manager)
5. Authorization Memo – granting permission to the undertaking of an operation in the organization
(e.g., permission to receive a document)
Memos are used for the internal undertakings of an organization whereas business letters are used
for external operations in of the organization. Memos are more focused on the flow of communication
within the organization.
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Format of a Memo
Word processing software programs have varied memo templates to choose from making it easier
to write memos. As indicated in the inverted pyramid (Figure 11.1), the information should flow from the
most important to the least.
Most important
information
Supporting data
and examples
Least important
information
The following should be considered in writing a memorandum:

1. use of formal or academic language
2. clarity
3. conciseness
4. general use of the active voice of the verb
5. absence of grammar lapses
Sample Memo:
PIONEER UNIVERSITY
Malate, Manila
COLLEGE OF ARTS AND LETTERS
TO/FOR: Dr. Venicio Y. Madamba

Dean, College of Arts and Letters
Thru: Prof. Benilda S. David

Chair, Department of Literature
From: Mrs. Wilhelmina O. Santos

QC 10 – Research Forum
Subject: Research Forum
Date: July 11, 2018
In response to the call to develop research capacity and enhance research productivity in the academe, I request your approval on the
following event:
What: Research Forum on "Vision with a Mission"
When: August 7, 2018, 9:00 A.M. to 12:00 PM.
Where: Mini-theatre
Participants of the event are CAL students whose program courses require submission of theses for oral defense and selected faculty
representatives from the nine departments in the college who have ongoing research studies. Invited speakers are tasked to discuss
method triangulation, research ethics, and instrumentation in research.
Your full support to this endeavour will be most appreciated.
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Incident Report
An incident report, also accident report, records the occurrence of an unusual event in the
workplace. This repeat usually follows a template that comes in forms to be filled out by the witnesses to
the incident. The main components of an incident report are the problem description, action taken, and
recommendations.
DM Paper Company
14 Siapno Road, Pacdal, Baguio City
437-1182
For: Samuel Reyes

Head Supervisor, Printing Department
From: Daniel Vargas

Area Supervisor
Date and time of incident: February 21, 2018, 8:35PM

Nature of incident: Equipment breakdown
Person/s involved: Elio Armin
Problem Description: At 3:35PM, three out of the five cutting machines in use suddenly
stopped working which caused task interruption.
Action Taken: Employees working in the cutting area tried to find out the cause of
the machine breakdown but it was no use. The maintenance crew was
then called to try to fix the machines. According to the technician, the
machines overheated which caused them to shut down. He also
mentioned that the machined are already in need of replacement
considering how long they have already been in use.
Recommendations: To prevent a similar incident from happening again, it is
recommended that the standard check-ups of all equipment be
strictly implemented to determine if any equipment is in need of
repairs or replacements. It is also ideal that the employees have a
standard operating procedure in the event of machine breakdowns in
order to mitigate task interruption as much as possible.
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Minutes of the Meeting
A meeting is a gathering of people to discuss, plan, make decisions, and resolve issues together.
For documentation purposes, a detailed and descriptive report is prepared. It has the following
components:
INTRODUCTION
1. name and address of the organization

2. type of meeting (special, executive, committee, board, regular, emergency)
3. call to order – time, date, presiding officer
4. attendance – for groups less than twenty (20) members, with both the present, late, and absent
included.
BODY
 reading, correction, and approval of minutes of previous meeting
 business arising from the previous meeting
 new business
CONCLUSION
 announcement – time and date of the next meeting
 other matters – new matters that may need to be covered in future meetings
 time of adjournment
 name and signature of the minutes-taker
 name and signature of the presiding officer
Clubs, organizations and companies have prescribed formats for the minutes of their meeting.
The minutes-take has to be flexible enough to adopt what is customary to the group.
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Sample Minutes of the Meeting:

ST. GEORGE UNIVERSITY
College of Arts and Sciences
DL Faculty Meeting with the DL Department Chair

July 26, 2014, 10:00 A.M., Piaget Conference Room
Present:
Abraham Manzon Department Chair
Faculty:
Dr. Prado Cruz Mr, Eli Jauneza
Dr. Celina Lazarte Mrs. Rizza Meneses
Ms. Lina Pantaleon Mr. Zosimo Balmoro
Mrs. Andrea Monforte Mrs. Kits Amparo
Dr. Fred Osias Dr. Ramon Naco
Ms. Teresa Diaz Mr. Sito Emperado
Mr. Bien Vivencio Mr. Lazaro Fruto
Late:
Mr. Pascual Howe (10:48) Mr. Mando Tan (11:04)
Mr. Gino Francisco (11:17) Mrs. Senda Lubi (2:01)
Mr. Romeo Wilson (3:48)
Absent:
Mrs. Rose Albino Ms. Wilhelmina Rambillo
Mr. Enderina Olaso Mrs. Blasita Villa
Mr. Osias Cruz
Discussion Points:
From Agenda/Items/Issues/Concerns Responsibility/Target Mission
Date/Status/Remarks Vision
Statement
1.Call to order
Mr. Manzon Called the meeting to order at 10:27AM
2. Opening Prayer
Mrs. Diaz Led the opening prayer
3.Matters arising and acceptance of previous minutes

4. NEW BUSINESS
Key Result Areas (KRA) Updates
4.1 KRA 1 – Governance

Mr. Manzon Provided the following updates and reminders: SGU is one of
the finalists for PMAP and it is the only academic institution in
the roster. Likewise, SGU has been awarded as the Employee of
the Year Award.
Dr. Osias SGU will apply for institutional accreditation on November
(2014).
4.2. KRA 2 – Faculty and Instruction

Informed and reminded the body of the following:
VPAA will conduct on-the-spot classroom observation starting
next week.
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From Agenda/Items/Issues/Concerns Responsibility/Target Mission

Date/Status/Remarks Vision
Statement
Mr. Manzon 4.3. KRA 3 – Student Personnel Services
Reminded the students who have incurred four (4) absences to
the Guidance Office.
Attendance, as a grading component, can be incorporated in
recitation.
Observe consultation schedule as indicated in the load sheets
and conduct it in the consultation area.
4.4. KRA 4 – Community Involvement and Social Orientation

The outreach team will go to Gen. Nakar on July 29 and 30. The
next outreach activity will be on August 21 and August 22 at
Matawe in Dinagalan, Quezon.
5. English Days Celebration

Mrs. Provided the following updates, reminders, and requests:
Juaneza The chairs for each contest should conduct an elimination
(where applicable) as soon as possible.
Likewise, they should submit the revised guidelines, piece and

criteria to Mrs. Diaz on Monday.
She will e-mail the mechanics and guidelines to the faculty for
easy review and revision.
6. Academic Sharing
Mr. Howe Shared his study about knowledge awareness on Greek
literature. This was the same paper presented in Greece last
June.
7. Other Matters
Mr. Diaz Raised a concern about the non-attendance or minimal
attendance of varsity players.
The chair suggested to give extra consideration for them to cope
with the requirements of the course like missed seatworks,
assignments, etc.
5.1 Schedule of Next Meeting TBA
5.2 Meeting Adjourned at 4:05
Prepared by: Approved by:
SITO L. EMPERADOR ABRAHAM S. MANZON

DL Faculty DL Chairperson
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In preparing the minutes of the meeting, the minutes-taker must ensure that the minutes are:
1. chronological order;
2. factual, brief, and free from editorial comments or slanting of factual statements;
3. the gist or a recording of summary of the meeting and not a transcription of the matters discussed;
and
4. a verbatim report of parliamentary points, motions, resolutions and points of order.
A simplified variation of taking minutes of a meeting is possible if and only if permitted by the
group in the assembly. See the differences between the standard format provided previously and the
deviation in the following example.
SACRED HEART PARISH

LA VISTA SUBDIVISION
BUGHAW STREET, BRGY. STA. LUCIA
KAMUNING, QUEZON CITY
MINUTES OF THE SHP NEWSLETTER MEETING 1-JAN 20, 2016
A. Opening Prayer – Fr. Orly

B. Call to Order
1. Fr. Orly’s Expectations of the Newsletter Publication
a. Monthly circulations starting February
b. Updates on parish activities and ministry
c. Sharing of Fr. Orly’s Sunday homilies
d. Corner for simple catechesis
e. Monthly write-up on legacies of ICP Parish Priests – to start in Feb.
2. PPC’s Involvement – through Sis. Lucy Plaza, PPC Coordinator
C. Meeting Proper
1. Theme – Extraordinary Jubilee Year of Mercy
2. Title – pending till January 23 (Sat)
3. First Issues – Vol. 1, Issues 1 (January 2016) – for February 14 circulation; use of Filipino for
the medium except in photo captions
4. Main headline and news – Balik-Handog
5. Regular Columns – Fr. Orly’s Message and Sis. Lucy’s Report
6. Content & Tasking
a. Fr. Orly’s Message – Fr. Orly (4-in-1) and Sis. Berna
b. Main headline and News Page – Sir. Berna
c. Liturgical Updates (with photos) – Sis. Ina
d. Ministry of Monthly Reports
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ACTIVITY 1
Match Column A with Colum B.
Column A Column B
____1. An informative document for specific purposes a. adjustment letter

that reaches a large number of people at the same time b. brevity
____2. A recording of what transpires in gathering of c. claims letter
people to discuss matter d. formal
____3. A report prepared detailing an unnatural occurrence e. incident report
____4. A letter asserting facts, beliefs, or conviction or prejudice f. letter of inquiry
____5. A letter seeking answers to questions g. memo
____6. Language used in writing a memo h. minutes of the meeting
____7. Written in response to a claim i. professional
____8. Keeping sentences short and direct to the point j. technical
____9. Communication used in the workplace
____10. Ethics that demands immediate action on a complaint
ACTIVITY 2. Draft a letter of inquiry to a certain sales enterprise/company about the largest catalogue
of their products.
ACTIVITY 3. Try to recall a recent incident you have witnessed. Write an incident report about it.
ACTIVITY 4. Write a memorandum considering the scenario below:
You are the president of the company. It has been brought to your attention that some of your
employees usually access their Facebook accounts during office hours and worst, they use the company
resources. As an action, you will release a memorandum to all the concerned employees to stop this
inappropriate practice. Write a memorandum about this issue.
V. Materials
PURPOSIVE COMMUNICATION, Roger S. Ambida and Josephine P. Galicha, et.al.

Published by C & E Publishing, Inc, Version 2019.
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Rubric for a Letter of Inquiry
Components Excellent Satisfactory Unsatisfactory

Accuracy Full details are provided Details are sufficient but Details are lacking about
leaving no room for need to be presented the inquiry made.
doubts or questions. logically.
Flow of ideas and
Choice of words is Vocabulary is carefully- thoughts is illogical.
appropriate. selected for the
purpose/s it serves. Vocabulary used
Grammar is perfect. confuses more than
A few cohesive devices clarify details about the
may be added to make inquiry.
inquiry clearer.
Several grammar lapses
One or two grammar are committed adding to
lapses do not affect the a muddled presentation
communicative of details.
competence.
Brevity Inquiry is brief and Brief in presentation but Presentation of details is
direct to the point. may still be improved. a bit lengthy with
unnecessary thoughts
Data given are the Cohesive devices may shared.
essentials only. help to make the letter
direct to the point. Vocabulary is limited
and inappropriate for
dissemination of
intended information.
Conciseness A comprehensive and Details are provided and Matters raised are vague
well-written inquiry is presented in a and confusing.
evident. comprehensive manner.
Sentence construction
Details are complete Details are complete but adds to the vagueness of
with no vague matters to for a single point that matter/s at hand.
cause confusion. remains confusing.
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Rubric for an Incident Report

Accuracy Content is clearly factual A factual account of Several inconsistencies
leaving no room for what transpired during and loopholes for
doubts or questions. the incident and how it clarification are evident.
was handled is evident.
Apologies are not given. Flow of ideas and
Vocabulary is carefully- thoughts is illogical and
Grammar is perfect. selected for a concise questionable.
report of events.
An opinion or two is
There is no opinion evident.
shared in the
presentation of details. Vocabulary used
confuses more that
A few cohesive devices clarify details about the
may be added to incident.
improve the report.
competence.
Breadth Scope of the report A detailed account of the Reported incident is a bit
demonstrates careful incident is provided lengthy with implied
planning, and logical including the manner it opinions and apologies.
organization of thoughts was handled.
to provide vital Vocabulary is limited for
information about the The coverage of the a detailed reportage of
incident. written report is the event and how it was
comprehensive. handled.
Facts are supplied with
supporting evidence in a Contingency measures Coverage of the report
detailed narrative way. for the similar incident does not include
need to be elaborated contingency measures
Given salient points are though. given similar
clearly explained and circumstances in the
fully discussed. future.
Completeness A comprehensive and The coverage of the Content does not provide
well-written report of the written report is a complete narration of
incident is evident. comprehensive. the incident and how it
was handled by
Details are complete Future action plan for a concerned parties.
with no opinions shared similar incident is
nor apologies made. included though quite There is no future action
limited. plan in the report.
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Rubric for the Memo

Accuracy Full details are provided Correct format is used Format used is
leaving no room for but with minor technical inappropriate.
doubts or questions. lapses.
Flow of ideas and
Choice of words is Vocabulary is carefully- thoughts is illogical and
appropriate. selected for the questionable.
purpose/s it serves.
Grammar is perfect. Vocabulary used
A few cohesive devices confuses more that
may be added to make clarify details about the
clearer the intent of the incident.
memo.
competence.
Brevity Memo is brief and direct Brief in presentation, it Presentation of details is
to the point. may still be improved. a bit lengthy with
unnecessary thoughts
Data given are the Cohesive devices may shared.
essentials only. help to make the letter
direct to the point. Vocabulary is limited
and inappropriate for
dissemination of
intended information.
Conciseness A comprehensive and Details are provided and Matters raised are vague
well-written memo is presented in a and confusing.
evident. comprehensive manner.
Sentence construction
Details are complete Details are complete but adds to the vagueness of
with no vague matters to for a single point that matter/s at hand.
cause confusion. remains confusing.
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REPUBLIC OF THE PHILIPPINES

Name: ___________________________________________ Course/Year/Block: ________________

Module 12-13 – Week 12-13

III. Content/Learning Experiences/Assessment

Written Communication in the Workplace

As in any form of correspondence, business or workplace correspondence involves three factors:

Tips for Effective Written Communication in the Workplace

Standard Formats of Business Letters

April 21, 2018

Values Formation Staff

To Whom This May Concern,

I am looking forward to hearing from you soon.

Young Entrepreneurs Institute

April 21, 2018

Values Formation Staff

To Whom This May Concern,

I am looking forward to hearing from you soon.

Young Entrepreneurs Institute

April 21, 2018

Values Formation Staff

To Whom This May Concern,

I am looking forward to hearing from you soon.

February 24, 2018

Subject: Capiz Shell Souvenir Items

Ms. Elaine Castor

Dear Ms. Castor,

Matilde's Unique Decors

April 24, 2018

Mrs. Cleo Grape

Dear Mrs. Grape:

Ms. Kitchie Paquete

September 12, 2018

Mr. Felizardo L. Benitez

Dear Mr. Benitez:

Ms. Cleotilde U. Young

Memos, Reports, and other Written Documents in the Workplace

The following should be considered in writing a memorandum:

TO/FOR: Dr. Venicio Y. Madamba

Thru: Prof. Benilda S. David

From: Mrs. Wilhelmina O. Santos

Subject: Research Forum

Date: July 11, 2018

Your full support to this endeavour will be most appreciated.

For: Samuel Reyes

From: Daniel Vargas

Date and time of incident: February 21, 2018, 8:35PM

Minutes of the Meeting

1. name and address of the organization

Sample Minutes of the Meeting:

DL Faculty Meeting with the DL Department Chair

Mr. Manzon Called the meeting to order at 10:27AM

Mrs. Diaz Led the opening prayer

3.Matters arising and acceptance of previous minutes

Key Result Areas (KRA) Updates

4.1 KRA 1 – Governance

4.2. KRA 2 – Faculty and Instruction

From Agenda/Items/Issues/Concerns Responsibility/Target Mission

4.4. KRA 4 – Community Involvement and Social Orientation

5. English Days Celebration

Likewise, they should submit the revised guidelines, piece and

5.1 Schedule of Next Meeting TBA

5.2 Meeting Adjourned at 4:05

Prepared by: Approved by:

Name: ___________________________ Course/Year/Block: