Daria Kalinowski

Professor Baksh

Chapter 10

1.Management in Action :  Topics for Discussion and Action 

Q. 1,3,4 and 5.

1. the steps managers can take to increase their power and ability to be effective leaders would be
communicated, listen, make decisions, show trust in your employee, set a good example.

3. Managers might want to change their behaviors they engage in to set an example for others as
well as showing power. Leadership can be described as skill through which a person manages the
group of people by encompassing their ability. Leadership includes setting directions for the
teams. Leaders create vision for the organization and motivate employees to achieve the common
goals of the organization.

4. Substitutes for leadership behavior can clarify role expectations, motivate organizational

members, or satisfy members (making it unnecessary for the leader to attempt to do so). In some
cases, these substitutes supplement the behavior of a leader.

5. Transformational leadership is a leadership style in which leaders encourage, inspire and

motivate employees to innovate and create change that will help grow and shape the future
success of the company.

2)
Case Discussion Questions
1. What did you know about Tim Cook prior to reading this case?
Are you surprised to learn some of these things about his
leadership style?

-I had no idea who he was. I was intrigued to learn some of these

leadership styles.

2. Which leadership approaches discussed in this chapter do the

best job in explaining his leadership style?

- values transparency, admits when he’s wrong, and argues that

you can only do a few things that rise to the level of “great.” You
have to find the intersection of doing something you’re
passionate about.
3. Given what you’ve learned about Cook’s leadership style, would
you want to work for Apple? Why or why not?

-I would work for apple because of how the employees are being
treated. He values others and understands but also will be able to
tell you what the few things are to becoming great.

4. Do you think there is a relationship between Cook’s leadership

approach and Apple’s success? Explain.
- Apples success depended on Cook’s leadership, if Cook had
no leadership or policy or any type of good work ethic then
Apple would not have been a success.

5. What personal characteristics do you think makes Cook an

effective leader?
- Cook is an effective leader because he was able to take
matters into his own hands if it ever came to that which it
did because he stood up to the FBI, admitted when he was
wrong.