SOP 1:

What is the online business environment in social media platforms specifically Facebook and
Instagram in terms of:
A. Demographic Forces
B. Economic Forces
C. Consumer Behavior
D. Trends

DATA GATHERED:

Mia's Party Needs & Souvenir Shop

Description - Offers variety of party decors & novelty items for all occasions.
Walk-in customers are prioritized.
We do meet-ups after store hours and deliveries thru Lalamove or Mr. Speedy.
Product/Service - Party Supply & Rental Shop - Gift Shop
Location - Mia’s Partyneeds & Souvenir Shop, 4114 Dasmarinas
Phone Number - 09959570094
Email - miaspartyneeds@gmail.com

Customer 1: Thank You po. :) Super satisfied customer. Sobrang bait po ninyo.. Godbless po :)
Customer 2: Thank you so much!!! ❤️
Customer 3: All we can say is a BIG THANK YOU.. you made us very very satisfied and happy
in our transaction. Super duper ganda ng ginawa nyo graveh at talagang nag bigay kayo ng
good ideas. Sobrang natuwa yung binigyan namon nito at talaga naman sakto din sa character
ng birthday celebrant kuhang kuha ang theme na sexy and beautiful. The balloon bouquet and
flowers are beautiful and perfect. Affordable pa. I really recommend this shop kasi di lang
maganda ang items at produkto nila, sobrang bait pa at very accommodating. Until the next
transaction.❤️❤️:)
Customer 4: The service is very fast and they help me throughout the process there willing to
give tips and ideas on what to get and what fits well for the birthday. There very professional on
what they do so I really highly recommended there store for party accessories and needs ❤️
Customer 5: Thank you for the very pretty balloons and flowers. I highly recommend this shop
to everyone. very friendly price.

Lifestorycrafts
Description - Preserve your best memories as wearable mementos with Lifestorycrafts.
Product/Service - Personalized Photo and Art Jewelry, Bracelets, Necklaces, Earrings,
Ornaments, and Trinkets. Gift Shop, Souvenir Shop, Jewelry Wholesaler
Location - Online Selling through Facebook
Phone Number - 09178835904
Email - thelifestorycrafts@gmail.com
Website - https://www.lifestorycrafts.com/
Customer 1: Very clear photos, beautiful packaging, very patient sa mga tanong kahit sobrang
dami kong tanong. Fast shipping din ❤️with letter included din sa gift ko thank you lifestorycraft
❤️
Customer 2: I am a mom of 2 and I love my husband dearly. When I saw the advertisement,
despite my hectic schedule, I made sure to have this piece with me. Thinking of wearing this
makes me feel much closer with them all the time. Thank u Lifestorycrafts for this wonderful
item. More blessing to the business and to the personalities behind this, I appreciate and love
our transaction. Thank u so much ❤️❤️❤️
Customer 3: very highly recommended! I requested a necklace with my late son's sonogram
and they delivered in less than 2 days. Thank you for keeping my son's memory beautiful. I will
surely order again.
Customer 4: Super ganda ng outcome, and Kudos to the seller who made my demands
possible. They did an absolute wonderful job for the memento of my angel in heaven. I'm very
very happy with it. Thank you so much.
Customer 5: 🥰 I genuinely appreciate this store. Responsible, reasonably adjust to the request
of the customer, friendly, understand every detail of your expected output. I can't believe I would
adore a store like "lifestorycraft". I ordered a total of 5 pieces of jewelry. if you want something
different than the ordinary with a total touch of personal life, have it crafted by "lifestorycraft"
worth it. Go0d work and GodSpeed.

MAM's souvenir
Description - Personalized Souvenirs/Giveaways
Product/Service - Personalized Souvenirs/Giveaways
Location - Block 120 Lot 20 Phase 3 Paliparan 3, 4114 Dasmarinas
Phone Number - 09661334575
Email - mamssouvenir@gmail.com

Customer 1: For the 3rd time na pag avail, wala akong masabi sobrang ganda ng mga gawa
nila. Highly recommend this page's to avail their parties souvenir.
Customer 2: The items are so nice. talaga worth it po.. very approachable c seller. thank you
madam. God bless ur business😍😘
Customer 3: We highly recommend MAM's souvenir 🥰🥰🥰 They never failed us, at sobrang
saya ng anak ko nang makita niya ang giveaways nya 😊😊😊 Keep it up MAM's souvenir 😍
😍😍
Customer 4: Highly recommended! ❤️ from answering the queries to design and to finish the
product! ang galing na mabilis pa! thank you!
Customer 5: Highly recommended. High quality print and designs. Available
souvenirs/giveaways, baptismal candle and tarpaulin. Reserve yours now!

Leche Flan by Jardiniano's Best

Description - Reselling and selling food products
Product/Service - Leche Flan, Food Wholesaler, Food Delivery Service
Location - Cor. Satorre St. 4103 Imus Cavite
Customer 1: Eto yung leche flan na kahit maka ubos ka ng tatlong tub hindi ka magsasawa 😊
Sa lahat ng affordable na Leche Flan eto palang yung sinasabi mong THE BEST saktong sakto
ang lasa hindi masyadong matamis and walang kalansa lansa! 💯 Nakita ko lang sa FB feed ko
nagtry baka masarap BUTI NALANG 6 tubs agad inorder ko 😂 siguradong kulang sakin to see
More Sales to come po! 🥰
Customer 2: Masarap and affordable.. 😊
Customer 3: Super sarap,sakto lang sa tamis...and of course affordable ❤️thank you sa mabait
na seller thank you po sir. Great food.

M&M’s Chocoland House of Chocolates

Description - Looking for a start up business?
M&M’s Chocoland House of Chocolates offers the most Cheapest Variety of Hard to Find
Imported Chocolates & Sweets.. :)
Product/Services - Chocolate Shop
Location: - Camerino Avenue, Brg. Zone 4 Poblacion, Dasma-Bayan, 4114 Dasmarinas
Phone Number - 09474322548

Customer 1: One text away. Fast transaction and great customer service.
Customer 2: Napakabait ng seller and very accommodating din. Generous pa dahil nag
shashare sila ng blessings nila sa ibang tao. Imported at mura pa mga chocolates at lahat ng
klase ng paninda nila. kaya san ka pa dito ka na magshopping sa M&M's Chocoland House of
Chocolates.
Customer 3: super generous ng may ari nito bongga mag pa raffle salamat po sa pag share ng
blessing .. dto na po kau bumili ng chocolates mura na masarap pa .. Gourmet chocolates
Customer 4: Good quality products and maayos kausap si seller po... maraming beses na rin
ako nag order sa shop na ito... God bless po...
Customer 5: Smooth, fast transaction, mabait kausap ang seller higit sa lahat masasarap po
ang foods . Salamat po.

RM's Gifts & Souvenirs

Description - Various products available for sale.
PM us for more information
Payment Method : Cash on Delivery, Gcash and BPI.
Meetups and Delivery
Products/Services - Gifts and Souvenirs
Location - Anabu 4103 Imus, Philippines
Phone Number - 0977 812 5861
Email - rmgifts.ph@gmail.com

Customer 1: It’s a perfect gift and personal use or giveaways for any Event, like on my
birthday. Super worth it!!
Customer 2: Meron ba kayong updated video?, wala na kaming mga highlight ng pens.You
have a beautiful product BTW!
Customer 3: Current consultant ako, and nalaman ko na ang lipstick shade na binebenta mo is
good to buy and it will help also na makatipid dahil sa mas mababang presyo.

Fleuria Ferrero Bouquet and Flower Shop

Description - Let us help you plan your surprise. Creative bouquets and gift packages.
Products/Services - Flower Bouquets and Gifts
Location - 314 Unit D Bahay ni Bernal Apartments, Imus, Cavite
Phone number - 0905 334 2758
Email - marsky6fleuria@gmail.com

Customer 1: Prompt and professional. Very satisfied and happy customer here... 👍👍👍
Customer 2: Very accommodating, responsive, affordable, great service.. 😁
Customer 3: Very well packaged and handled! Very accommodating & helpful! Great surprise
for my wife's birthday! Till next time! Many thanks Mara! God bless!
Customer 4: 101% satisfied customer. Very pleasant to talk with. Very accommodating and
responsive. My surprise went without a hitch. Price is very affordable also. Will definitely order
from them again. 😍😍👍👍

The Flower Shop PH

Description - Flowerstore.ph is the #1 flower delivery in the Philippines. Delivery specially
crafted flower bouquets and gift boxes to your loved ones all over Metro Manila, Metro Cebu,
Davao City, parts of Antipolo, Rizal and other selected areas with FREE same-day delivery. We
also provide FREE nationwide shipping on selected products.
Show your love and appreciation by sending fresh flowers to your loved ones. We have over a
hundred beautifully-designed fresh flower bouquets and arrangements to choose from perfect
for any occasion like anniversaries, romantic occasions, birthdays, Valentine's day, Valentine's
day, I am sorry, get well soon, congratulations, thank you gift, sympathy/condolence, grand
openings/inaugurals, new baby or even just because.
Products/Services - crafted floral bouquets, vase arrangements, preserved roses and gift
boxes & baskets
Location - 283 Haig, Mandaluyong, Kalakhang Maynila
Phone Number - 09998899126
Email - contact@flowerstore.ph
marketing@flowerstore.ph

Customer 1: Flowestore PH is the best online flower shop available. 1. It’s cheap 2. They give
more than the price you pay 3. They never fail to help me make my loved one happy.
Customer 2: Early time of delivery and can easily communicate.
Customer 3: I was hesitant at first coz I chose the cash on delivery option for the payment. But
when they replied on my additional request and they showed up on time on the delivery date,
that made me really love their service. Surely, this won’t be my first and last order.
Customer 4: they were very considerate and understanding. Overall, I really love their service! I
will surely buy again next time.
Customer 5: We live in the USA and this is our second order for floral delivery in Manila to
family. Excellent service and excellent quality!!! Highly recommend using Flower Store.ph!