Chapter-by-Chapter Updates

Chapter 1  New Real People opening vignette

Welcome to the featuring Suzanne McFadden from

World of Comcast

Marketing: Create Updated “What’s New in the Evolution of

and Deliver Value Marketing?”

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 2  Recent additions to tables listing

Global, Ethical, American legislation relevant to marketers

and Sustainable and U.S. regulatory agencies

Marketing Discussion of driverless vehicles

New Marketing in Action Case: Real

Choices at Walmart

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 3  New Real People opening vignette

Strategic Market featuring Mary Bea Damico from Vovéo

Planning Marketing Group

Expanded treatment of the important role

of the mission statement in driving

business success

Expanded treatment of the importance of

market penetration strategies as a key to

firm success, using McDonald’s as an

example
 Focus on Cuba as a potential for

executing market development strategies

New “Agile Marketing and the Planning

Process” section, making this the first

marketing principles book to address

agile marketing and associated concepts

Chapter 4  Extensive new conversation about why

Market Research knowledge drives great marketing

decisions, using the 2016 presidential

election as an example of database

marketing

Introduction to and discussion of the

emerging concept of evidence-based

decision making and how this sensibility

provides guidance for gaining customer

insights and making marketing decisions

New coverage of the importance of

marketing dashboards and marketing’s

reliance on salespeople and sales

managers to monitor and utilize the

dashboards in their customer interactive

role

New Marketing in Action Case: Real

Choices at Lego

Chapter 5  New Real People opening vignette

Marketing featuring Jennifer Jackson from Teradata

Analytics:
Welcome to the New section: “Reality Check for Marketers:

Era of Big Data! Ethical Considerations in Using Big Data”

New Marketing in Action Case: Real

Choices at Spotify.

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 6  New section: “The ‘Hive Mind’: Consumer

Understand Decision Making in the Digital Age”

Consumer and New Marketing in Action Case: Real

Business Markets Choices at Starbucks

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 7  In “Segmentation” –

Segmentation, Strengthened argument for

Target Marketing, psychographic segmentation as

and Positioning advantageous over demographics

More strongly linked the concept of

customer loyalty (and stickiness) to

behavioral segmentation and added

substantial additional support content

In “Positioning” –

Clarified and better exemplified the

concept of “retro brands”

Added the concept of “neglected

segments”

New Marketing in Action Case: Real

Choices at McDonald’s
 New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 8  New Real People opening vignette

Product I: featuring Rocco Cardinale from Franklin

Innovation and Foods

New Product Added extensive coverage of “design

Development thinking” and related concepts

Added new emphasis on “disruptive

innovation” and “first-mover advantage”

New discussion on 3D printing and the

technical development element of new

product development

Chapter 9  New Real People opening vignette

Product II: featuring Aaron Keller from Capsule

Product Strategy, Coverage of “brand personality” and

Branding, and “brand anthropomorphism” moved from

Product Chapter 7  to Chapter 9  for better

Management alignment

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 10  New Real People opening vignette

Price: What Is the featuring Imad Khalidi from Auto Europe

Value Proposition New coverage of cryptocurrency

Worth? New Marketing in Action Case: Real

Choices at United Airlines

 New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 11  New section: “Emerging Trends in

Deliver the Goods: Logistics and Supply Chain”

Determine the New Rising Stars in Marketing assignment

Distribution in MyLab Marketing

Strategy

Chapter 12  New sections: “The Evolution Continues:

Deliver the What’s ‘In Store’ for the Future?” and

Customer “Ethical Problems in Retailing”

Experience:

Goods and

Services via

Bricks and Clicks

Chapter 13  Added discussion of many types of digital

Promotion I: media and new coverage of some ethical

Advertising issues presented by digital advertising

New Marketing in Action Case: Real

Choices at Boy Scouts of America

New Rising Stars in Marketing assignment

in MyLab Marketing

Chapter 14  New Real People opening vignette

Promotion II: featuring Andy Mitchell from Brandmovers

 Social Media New section: “Future Trends in

Marketing and Professional Selling”

Other New Marketing in Action Case: Real

Communication Choices at Oracle

Tools

Instructor Teaching Resources

This program comes with the following teaching resources:

Supplements Available to Features of the Supplement

Instructors at

www.pearsonhighered.com

Instructor’s Manual Chapter-by-chapter summaries

Examples and activities not in

authored by Susan the main book

Leshnower from Midland Teaching outlines
College Teaching tips

Solutions to all questions and

problems in the book