2995 N° DE CASO

Branch Dlr Code: R085 Type Claim

Extendida

Work Order #: 8500058291 Product Hours: 2131

Claim #:
Product Model: CS-54B
Product S/N: G5400626
Machine Delivery/ Invoice: 21-Sep-2020
Failure Date: 12-Oct-2021
Last Labor: 15-Nov-2021
Parts Hours: 2131
Failure Part #: 202-4740
Failure Group #: 380-7760
Desc Code: 10
Findings/Com: Broken
CAT TRG/ Std Jobs:

Componente Total repair Horas a

SMCS Descripción hours reclamar
JOB Distribution

10 7312 Remover e instalar 4.00 (Remover un componente para reparar)

14 Reemplazar empaquetadura/sello (Ejm. cambio de sellos de cilindros hidráulicos)
17 Desarmar y armar (Desarmado y armado de componentes)
23 Reparar (Reparar componentes desarmados)
30 7312 Prueba después de reparar 1.00 (Pruebas después de la reparación, seguimiento en campo)
35 7312 Localización de fallas 1.00 (Evaluación/ diagnóstico inicial para identificar la falla)
44 Drenar y rellenar (Drenar y rellenar fluidos)
46 Flushing (Hacer flushing para limpieza de fluidos)

Totales 0.0 6.00

Si reclama Misceláneos: Confirmar que la factura está en el sims y detallar en el historial

Valor Venta:

Complaint:

* Customer reported that the operator's seat regulator is inoperative.

Cause:
Seat Regulator Bolt Lock P / N 202-4740 Failure P / N: 387-5607. Failure attributed to the product occurred just 2131.00 hours of
operation.

Complication:
* Difficulty in the operation of the equipment.
* Seat is out of shape.

Correction: *The problem has been solved by installing the following parts:

Product Description Quantity

AA:2175821 KIT-HGT ADJ 1

AA:2024737 INDICATOR KI 1
AA:2024740 ADJUSTER KIT 1

AA:5215215
AA:2388649
AA:2388648 SEAL AIR
COOLANT-ELC 2
1
2
Comments: Machine is operative right now.Support information was attached on sims system.Please review information sims.